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Flipkart Complaints & Reviews

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Updated: May 15, 2026
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R
Rushikesh. K
Aug 3, 2021
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I ordered realme narzo 30 from flipkart. After receiving it when I checked the video feature was not working properly.even while taking normal videos there was dots flickering. Also the video doesn't work at night. When I applied for return it got rejected by flipkart 2 times. I want the order to be returned to flipkart and my refund me.
Order id-OD[protected]
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    vaibhava_17
    Aug 3, 2021
    Resolved
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    Resolved

    Hello, i placed an order on 31st july ...it should have shipped by 1 aug as it is showing in track order section ...but it is'nt shipped yet ( 3 aug ).
    Please consider my complaint and give a response so that i can decide what to do ..i have made the payment also .
    Sep 4, 2021
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Aug 04, 2021
    Flipkart Customer Care's response
    We will revert on it.
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      Suraj dutta1
      Aug 3, 2021
      Resolved
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      Resolved

      Address: india,orissa,bhadrak, Chandbali

      I am ordering infinix note 10 6gb 128gb but i have to reciev infinix hot 10s 4gb 64gb But no one is solving this, just bothering me Please you are requested to solve my problem as soon as possible.
      Aug 3, 2021
      Complaint marked as Resolved 
      After 20 days they are given me only time or time
      Flipkart customer support has been notified about the posted complaint.
      Aug 03, 2021
      Updated by Suraj dutta1
      It's been 20 days but no Solvay is happening

      Verified Support
      Aug 04, 2021
      Flipkart Customer Care's response
      We will revert on it.
      Aug 05, 2021
      Updated by Suraj dutta1
      No one resolve my issue even 20 days
      Aug 05, 2021
      Updated by Suraj dutta1
      Every one same response is 24 to 48 hours
      did you get the solution for your problem?
      did you problem really got resolved.
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      5 found this helpful
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        A
        Alus
        Aug 3, 2021
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        Address: Flipkart india

        I had ordered 2 kurtas same colour same size, I got only one kurta where as the bill shows 2 kurtas .
        Flipkart customer support has been notified about the posted complaint.
        Aug 03, 2021
        Updated by Alus
        Its showing resolved but not resolved yet ..
        Plz look into the matter
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          anuprailway
          Aug 3, 2021
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          Hello sir, i recently bought honor magic watch 2 on 27th july 2021 with order id order id 'od[protected]'. I received it on 29th of july 2021.
          I was very happy with the product however while exploring it i noticed that i was unable to to use it with full potential as i was using any demo product. I contacted honor customer care and they asked for the bill however there was no serial number mentioned on the bill which is very necessary for warranty purposes. Hence customer care executive asked the serial number present int software of the watch (In settings — about — serial number). Whaen i provided, to my surprise i come to know that it doesn't matching with their systems. Hence, it is clear that seller has given me some different item. Hence, i raised the concern on the flipkart for the refund. However they are taking their time. If in doing so, timeline of return is passed which is 5th of august, then will my product will be eligible for return.
          Please look into the matter do the needful so that i can get my refund as early as possible.
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Aug 04, 2021
          Flipkart Customer Care's response
          We will revert on it.
          Items was missing from the package ( Empty box) sir i ordered a power bank from flipkart I had paid it online for Rs 1399.When I requested Flipkart to check my order, from where is my order missing? They did not reply anything and blocked my account and later it was told that you cannot get refund because your account has been blocked.When I wanted to know the region of the account, I was told that you have placed orders again and again. made frequent returns Requested again and again I refused to tell them clearly.I have come here with the hope and belief that I will get justice. Thank you so much sir
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            N
            Nimai Patra
            Aug 3, 2021
            Resolved
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            Resolved

            Address: Baragarh,Debra, Debra

            Flipkart — due to flipkart pay later account cibil report showing loan of 60000 by idfc first bank even there are no any due.i pay Flipkard pay letar 500 .. please sir reset my 60000 rupees..
            Aug 3, 2021
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Aug 04, 2021
            Flipkart Customer Care's response
            We will revert on it.
            Verified Support
            Aug 04, 2021
            Flipkart Customer Care's response
            We will revert on it.
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              H
              Harshvarddhan
              Aug 2, 2021
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              Flipkart suspended my account and in have due to pay in flipkart pay later that i cant pay so its reflecting in my cibil score as loan unpaid . Customer care just create Incident and never come back with proper answers
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Aug 04, 2021
              Flipkart Customer Care's response
              We will revert on it.
              Aug 24, 2021
              Updated by Harshvarddhan
              Any ETA for this issue ? I am tired of calling flipkart support and listening same excuses
              Sep 08, 2021
              Updated by Harshvarddhan
              Hi flipkart
              Any ETA for this issue? I am tired of calling support
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                S
                Sanaya12
                Aug 2, 2021
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                Sir
                Flipkart block my id
                They sent a email that i have raise high no. Of return request

                I ordered product in big saving sale and they sent all different and bad product with bad packaging also
                Sir due to COVID i don't go outside for shopping
                Also i was COVID positive
                That's why i m unable to do shopping from outside

                I raise a complain about bad packeging but they feel sorry and promise not do again
                Then i orderd product again and after delivering they block my id and i m not able to open it
                Sir my money are there in account
                Please fix my problem today onwards please sir its urgent please tell them to unblock my id

                Id :- [protected]@gmail.com
                Number [protected]
                Flipkart customer support has been notified about the posted complaint.
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                  S
                  Sonic Tech
                  Aug 2, 2021
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                  I had ordered a jacket from Flipkart and I had received that jacket in different size as well as it's style, look is was little different and the payment of that jacket has been made by Flipkart pay later. When I try to return this jacket my Flipkart account get blocked and I am not able to return this item as well as I am not able to pay Flipkart pay later due amount. But the main thing is that why should I pay bckz I hadn't receive what I have ordered. Please check this issue ASAP
                  Order I'd - OD[protected]
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 04, 2021
                  Flipkart Customer Care's response
                  We will revert on it.
                  Aug 06, 2021
                  Updated by Sonic Tech
                  How much time you need Flipkart
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                    S
                    Sanaya12
                    Aug 2, 2021
                    Resolved
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                    Resolved

                    Sir
                    Flipkart block my id
                    They sent a email that i have raise high no. Of return request

                    I ordered product in big saving sale and they sent all different and bad product with bad packaging also
                    I raise a complain about bad packeging but they feel sorry and promise not happen again
                    Then i orderd product again and after delivering they block my id and i m not able to open it
                    Sir my money are there in account
                    Please fix my problem today onwards please sir its urgent please tell them to unblock my id

                    Sir please tell them to unblock my account
                    I will keep all bad product also
                    I never return again but please unblock my id
                    I have 10000 gift card money on that
                    Please unblock

                    Your valuable customer

                    Id :- [protected]@gmail.com
                    Number [protected]
                    Sep 23, 2021
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 04, 2021
                    Flipkart Customer Care's response
                    We will revert on it.
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                      S
                      Sanaya12
                      Aug 2, 2021
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                      Website: Flipkart.com

                      Sir
                      Flipkart block my id
                      They sent a email that i have raise high no. Of return request

                      I ordered product in big saving sale and they sent all different and bad product with bad packaging also
                      I raise a complain about bad packeging but they feel sorry and promise not happen again
                      Then i orderd product again and after delivering they block my id and i m not able to open it
                      Sir my money are there in account
                      Please fix my problem today onwards please sir its urgent please tell them to unblock my id

                      Id :- [protected]@gmail.com
                      Number [protected]
                      Flipkart customer support has been notified about the posted complaint.
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                        G
                        Govind kabra
                        Aug 2, 2021
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                        Address: Bangalore, India
                        Website: www.flipkart.com

                        I have ordered a phone Poco F3 gt on 25.07.2021 from flipkart. The seller is Truenet Commerce. The order was supposed to be delivered by 29.07.2021. But the order was not packed till then and the delivery date became 03.08.2021.
                        As of today 02.08.2021, the product is neither packed and upon calling customer service since last three days, they have updated the delivery date to 05.08.2021. My order I'd is OD[protected].

                        I want to receive the product anyhow and it's price has also increased now. So please resolve my issue as till the order reaches me, i will be worried.
                        There is no explanation on why the order is not shipped till now. Neither anyone is confirming that I will get the order guaranteed by 05.08.2021.
                        I need the product urgently as my other phone has stopped working. Kindly revert back and solve it as soon as possible. Thank you
                        Flipkart customer support has been notified about the posted complaint.
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                          Akhil2027
                          Aug 2, 2021
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                          The issue that I have experienced was: Delaying service indefinitely
                          I also purchased your protection plan as per t&c they have to refund if they can't clear the complaint in one month

                          It occurred on: 18/06/2021

                          I need the solution on Flipkart assured date that is 2nd aug
                          Either replacement or refund need to happen on this day, there is no postponding of antother dates its more than one and half month they postponding the date simply

                          I look forward to your prompt response on this matter.
                          Flipkart customer support has been notified about the posted complaint.
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                            S
                            Swagat14
                            from Bengaluru, Karnataka
                            Aug 2, 2021
                            Resolved
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                            Resolved

                            My phone number is being used by some other person "Archana Srivastava" whom i don't know and never ever shared my mobile number as well. Flipkart customer care is unable to resolve the same and keep on saying that you have only done that and we can't help you in any way. Tried all the possible way but still that number is there with other person and i am keep on getting the notifications/calls for those orders.

                            Please resolve it.
                            Sep 25, 2021
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 03, 2021
                            Flipkart Customer Care's response
                            Hi, ​​​​​​​​​​​​​​​​​​​We are sorry to let you know that your order for this order ID OD[protected] has been canceled due to unforeseen reasons. We request you to place a fresh order. Hence, closing the complaint from our end. Your kind understanding is appreciated.
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                              S
                              Swagat14
                              from Bengaluru, Karnataka
                              Aug 2, 2021
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                              I have ordered an Apple iPhone 12 mini(128) with EMI option from Flipkart with order No - OD[protected]. Flipkart is keep on postponing the delivery date and not even providing any resolution. As i have opted for EMI, the bank is already started charging me the interest charges.
                              As i discussed with flipkart customer care, they mentioned in case the order get cancelled then they are not going to bear the interest charges which will be around 2200. It's like they are keep providing false promises and not delivering the product and customer has to pay unnecessary charges because of such activities.
                              Please help.
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 03, 2021
                              Flipkart Customer Care's response
                              We will revert on it.
                              Aug 08, 2021
                              Updated by Swagat14
                              Flipkart didn't resolve the issue and cheated with me. Fraudster Flipkart. Can you let me know how to proceed legally to lodge a complain?
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                                U
                                Uchauhan
                                from Delhi, Delhi
                                Aug 2, 2021
                                Resolved
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                                Resolved

                                I've ordered a product on 24/07/21, paid online. the product is still not packed as of 02/08/21. The promised delivery date was 29/07/21 by Flipkart. and now it has been changed to 4th Aug 21.
                                The seller's name is - Truenet Commerce.

                                I've already paid for the product and received multiple call backs from customer care. All they said is cancel and re order. This is such a worst deliver y experience i ever had.

                                I want my product to be packed and shipped as soon as possible.
                                Aug 2, 2021
                                Complaint marked as Resolved 
                                Got a call from flipkart. They told me to cancel and re order which i did.
                                Flipkart customer support has been notified about the posted complaint.
                                Am also facing this same problem. Why I do no
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                                  A
                                  Aditya_Singh_Feb
                                  from Dhanbad, Jharkhand
                                  Aug 2, 2021
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                                  I have ordered a product and I'm having issues with it... so I asked for a replacement

                                  Now for the replacement of product, they want me to share picture of my Adhaar card for so called verification.

                                  I do not understand what kind of verification they are referring to?

                                  If I had ordered the product, it is me who is returning it. For What, the verification is needed.

                                  Also, if it is needed, I can show it to the delivery personnel. Why I need to share my whole ID proof with Flipkart with my full consent ? Is it right to capture personal details of customers?

                                  How can I share my my id proof with you? And that's also with my full consent that you can use it freely anywhere... with any third party

                                  You are just a e-commerce site how can you ask for id proofs... there is no rule like this

                                  It's also against my privacy
                                  Sorry but I cannot share my id proof

                                  Please kindly replace my duopods, I'm an old Costumer of Flipkart

                                  Asking for personal id proofs... just for replacing item.. It is not good from any side... I can't give my id... it's against my privacy

                                  Kindly, please replace/refund my item
                                  Flipkart customer support has been notified about the posted complaint.
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                                    Aditya_Singh_Feb
                                    from Dhanbad, Jharkhand
                                    Aug 2, 2021
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                                    Website: Flipkar.com

                                    Order ID - OD[protected]

                                    I have ordered a product and I'm having issues with it... so I asked for a replacement

                                    Now for the replacement of product, they want me to share picture of my Adhaar card for so called verification.

                                    I do not understand what kind of verification they are referring to?

                                    If I had ordered the product, it is me who is returning it. For What, the verification is needed.

                                    Also, if it is needed, I can show it to the delivery personnel. Why I need to share my whole ID proof with Flipkart with my full consent ? Is it right to capture personal details of customers?

                                    How can I share my my id proof with you? And that's also with my full consent that you can use it freely anywhere... with any third party

                                    You are just a e-commerce site how can you ask for id proofs... there is no rule like this

                                    It's also against my privacy
                                    Sorry but I cannot share my id proof

                                    Please kindly replace my duopods, I'm an old Costumer of Flipkart

                                    Asking for personal id proofs... just for replacing item.. It is not good from any side... I can't give my id... it's against my privacy

                                    Kindly, please replace/refund my item
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 03, 2021
                                    Flipkart Customer Care's response
                                    We will revert on it.
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                                      D
                                      D8vyana goswami
                                      Aug 2, 2021
                                      Resolved
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                                      Resolved

                                      Address: 97/133 shanti niketan wali gali madhinath bareilly

                                      Ordered of havells hair dryer my order Id is OD[protected] Today I got received this order which is also late by 1 day bt that is ok but when I unboxed it, in the box of havells which is also not sealed I received nova which is also used and broken.It is the first time ever I faced this issue before this order I shopped multiple times with Flipkart even previously I also purchased mobile phone and some other things.Seriously this time I am very disappointed with its service. I have contacted the customer care executive and she said it can be replaced by 4 aug I just want to be replace it as soon as possible and I request you to improve your services otherwise you can lost your valuable customer.
                                      Sep 26, 2021
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 03, 2021
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Helpful
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                                        Siddhant Sawkar
                                        Aug 2, 2021
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                                        My old number is lost and i have a new number i want to update my number and dont have access to my old number for otp . i cant use my super coins due to it
                                        Flipkart customer support has been notified about the posted complaint.
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