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Flipkart Complaints & Reviews

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Updated: Dec 26, 2025
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J
Johann DSilva
Jul 24, 2021
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I had ordered a poco m3 3 weeks ago on flipkart for 10999 and now due to price rise of the phone i have not yet received it plus customer care of flipkart is not giving me a refund. Please help me out on this.
Order no: OD[protected]
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jul 26, 2021
Flipkart Customer Care's response
We will revert on it.
Aug 15, 2021
Updated by Johann DSilva
Hi...so thanks for the response and my order was successfully cancelled on 25th july 2021 but since then i have not yet received my refund. Customer care has told me eveytime to wait for 4 working days. Again how long will this process take?
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    deepprakash
    from Gurgaon, Haryana
    Jul 24, 2021
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    The product was delivered on 26th june 2021by flipkart against order no. Od[protected], but person from onida has not yet visited the place for demo

    I have already raised the complaint with flipkart on 30 june but no resolution received

    Flipkart return policy has also expired but we have not yet started using the product

    We are not getting any feedback from flipkart as well as onida. flipkart ne machine agr 30 ko install hoti h to 10 ko return hogi agr koi issue hota h to pr inhone 6 date ko hi return bnd kr diya
    Flipkart customer support has been notified about the posted complaint.
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      A
      Arpitha Hm
      Jul 24, 2021
      Resolved
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      Resolved

      Product was not delivered, but marked as delivered by the delivery person

      I have ordered 15 Kurtis in one order for my mother. I received only 12 Kurtis and 3 were Missing. The delivery boy said the 3 products are inside other products package and he took the OTP and left. As it was middle of the day and I had office work I didn't open all the package. I opened in the evening and found that 3 Kurtis were Missing, i immediately called Flipkart customer service and informed them that the delivery guy didn't deliver...
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      R
      rajatleekha
      Jul 24, 2021
      Resolved
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      Resolved

      Display name - riaanenterprises
      Registered email - [protected]@gmail.com

      First of all introduce my self, i am jatin leekha, owner of jimmy communication . I sell genuine nutrition supplements products on flipkart.com since last 8 year. On 15/04/2021 our account has been made pending due to fake product suspected
      I have submitted original invoice for the product Gnc PP whey protein 2 kg from authorised distributor Nutrition galaxy, that means it is very clear that i am selling only genuine product on flipkart.

      After i sending the my purchase invoice from authorised distributor to flipkart they have replied me following response.

      Dear seller,

      Greetings from flipkart marketplace!

      We have resolved your request that was raised regarding “account on hold - listing inactive - fake””.

      Your account will not be activated

      The incident number for your reference is “in[protected]”.

      In case you need to reach us in the future, please write to us by clicking “contact seller support” on seller portal.

      Best wishes,

      Product price verification team

      Now, they are not ready to reactivate my flipkart seller account. I have also taken loans to sell product on online on flipkart. You should take strict action again flipkart & tell him to reactivate my flipkart selling account again.
      Aug 26, 2021
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Jul 26, 2021
      Flipkart Customer Care's response
      We will revert on it.
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        K
        kmnis
        Jul 24, 2021
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        I was returning Kent Ace extra.They first approved it, I got notified about the pick up, (everyday I got notified about the pickup for 4 days but no one would turn up) making me thing that some action in was being taken and then suddenly cancel the return after making me wait till the 10 days are over in order to say that the product is no longer "within the return period".
        Approved it and then rejected for no reason at all.
        Return ID:[protected]
        Return ID:[protected]
        Flipkart customer support has been notified about the posted complaint.
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          J
          Jyotiprakash Chanda
          Jul 24, 2021
          Resolved
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          Resolved

          Hi
          Iam jyotiprakash.i am plus member in Flipkart .I always prefer to online shopping is best platform is only Flipkart.But some issues are shown me in Flipkart. Today 24july before 1 month, 2500 gift voucher are not shown me ..so how to I convert my super coin in to 2500 gift voucher.please try to solve my problem and show me in my account 2500 gift voucher then I easily convert.please ...please... 🥺
          Aug 26, 2021
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Jul 26, 2021
          Flipkart Customer Care's response
          We will revert on it.
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            A
            Akshay12345mohan
            Jul 24, 2021
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            I tried to exchange my phone with another phone from Flipkart and they says that the imei number does not matching with my vivo Y53 and other vivo phones
            Flipkart customer support has been notified about the posted complaint.
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              D
              Dipika Chakraborty
              Jul 24, 2021
              Resolved
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              Resolved

              IMEI not recognising during exchange

              Address: 51, Jawpur Road. Roy Mullick Colony. Kundubagan. Kolkata- 700030

              I am a plus member of Flipkart. Still Flipkart doesn’t recognise my phone’s imei number when i enter the same for exchange. It shows error: ‘entered imei number did not match with selected brand and model’.
              I had purchased the same phone from flipkart itself and it doesn’t recognise now!! I’ve checked online for my phone’s authenticity using imei number and it appears clean. I don’t see any other reason why it is not...
              +2 photos
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              S
              Sohelm1228
              Jul 23, 2021
              Resolved
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              Resolved

              Google pay through pay flip cart account for purchase a product but upi merchant transition good and service not provided the amount is 1499 at 28/04/2021. But the money is not recived iny account steel now . Flip cart says the money is not Recived in their account. But money is deducted in my account.
              Please help me.
              +2 photos
              Sep 8, 2021
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Jul 26, 2021
              Flipkart Customer Care's response
              We will revert on it.
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                B
                Beingraushan Khan
                Jul 23, 2021
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                Address: Uttar Pradesh india
                Website: www.flipkart.com/flick/fons4/ep42?clientRefId=fon-cmp-1626441352055&mbCampaignId=fon-s4-e217&pageUID=1627055242421

                My complaint is not resolved yet
                Flipkart customer support has been notified about the posted complaint.
                I spoke to Miss Shreya but didn't get any response.

                My Flipkart id is ban - Comment #3866612 - Image #0
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                  D
                  Dadu Dadu
                  Jul 23, 2021
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                  Hi
                  i purchased ac on 25 mar 21 for my parents(from flipkart)
                  start from the first ac not working properly/maybe outdoor unit mat not be installed properly(starting from first month, please enquire your engineer)
                  i raised a complaint, service engineer did not come in time, i did keep on calling, finally done with unsatisfactory
                  again ac not working properly complaint raised 03 july 2021, till 15 july work not done.
                  On 15 july 2021, a service engineer came to the house and told that the exhaust fan problem, need to replace on your payment, it take one week to two weeks time(although ac is on warranty)he told service charges may be there.
                  What is the use of this if it is not working in summertime, keep on giving problems.
                  Service support is not at all good,
                  i keep on calling customer care, they ignore us
                  they told that our senior executive will call back
                  but i didn't get a call.(worst customer care service)
                  service engineer(mikky)[protected], tell to my sister, you given complaint on me, u do whatever you want to do you, you can proceed to consumer case also,
                  the complaint has been closed without our knowledge o[censored]s.
                  Again on 23 jul 21 i given complaint
                  my old aged parents stayed there with my sister, ac not all has been used in summer, what is the use.
                  Your service told that you have to visit to that address, have to pay money for that, after 7-14 days work will done on payment basis.
                  Flipkart customer support has been notified about the posted complaint.
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                    S
                    suhaillatheef
                    Jul 23, 2021
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                    Address: Muhammed Suhail, Thoppilchira, Ambalamukku, Mannancherry, Alappuzha-688538.

                    I am using Samsung Mobile Model M21. The handset was purchased through Flipkart some 8 months ago. Presently the phone does not work as there is some issue with its switch on and switch off. I am not able to switch on the phone now. It is within warranty period.
                    Kindly make arrangement for collecting the handset and getting it serviced free of cost as it is covered by warranty.
                    Flipkart customer support has been notified about the posted complaint.
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                      F
                      Fli
                      Jul 23, 2021
                      Resolved
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                      Resolved

                      I had purchased a TP LINK ROUTER from flipkart on July 5th 2021. However the invoice that i received is without a sign and stamp nor does it have a print on the invoice stating ITS A SYSTEM GENERATED BILL AND DOES NOT NEED AUTHORISED SIGNATURE. However i have spoken to atleast 10 to 15 representative everyone says it will be sent and wants me to update the email . I do have the recording of all your representative i spoke with and none were able to help. They place me on hold and line disconnects. If this is really a forum for solving an issue . Request you to help me with a valid bill.
                      Sep 6, 2021
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 26, 2021
                      Flipkart Customer Care's response
                      We will revert on it.
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                        V
                        Vangaveti raju
                        Jul 23, 2021
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                        Address: 3-2-67/1 maripeda 506315

                        Sir my name is raju iam order sri rama publication tet paper 1 and 2 social book but iam recived ts tet all in one paper1 english mediuam iam return[protected] return cancel 21 july and second time return my order return cancle flipkart big mistake iam recive wrong book this is not correct customer correct iteam not recived
                        +1 photos
                        Flipkart customer support has been notified about the posted complaint.
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                          V
                          varm@
                          Jul 23, 2021
                          Resolved
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                          Resolved

                          I booked a flight ticket from Hyderabad to Toronto through Flipkart travel on May 2nd 2021. I cancelled the ticket within two hours by calling the airlines as advised by the Flipkart Customer care executive, only after confirming with the flipkart customer care executive that i am eligible for full refund, i cancelled my ticket, but these people have initiated partial refund and they are claiming that airlines has charged cancellation fee.I have attached Fair summery as well as my ticket below. Please look into my issue do the needful at the earliest.
                          +4 photos
                          Aug 25, 2021
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 25, 2021
                          Flipkart Customer Care's response
                          Hi,
                          Thanks for writing in. We regret to inform you that we are unable to find any details with the information shared. Hence, request you to share the booking ID. Hope to hear from you soon.
                          Verified Support
                          Jul 25, 2021
                          Flipkart Customer Care's response
                          Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
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                            D
                            donet davis
                            from Kayankulam, Kerala
                            Jul 23, 2021
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                            I have to purchase a new mobile phone with an exchange plan.
                            The app doesn't recognize my IMEI Number
                            mobile Name: Mi A1
                            Imei 1:[protected]
                            Imei 2: [protected]
                            Flipkart customer support has been notified about the posted complaint.
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                              H
                              Harshbhoirg66
                              Jul 23, 2021
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                              Address: 203/B wing ,lambodar,jai nagar,, Waliv,vasai (east)

                              Hey, Flipkart ...I facing problem in ordering my hp pavilion laptop. because it is stated there .the product is ( currently out of stock for pin 401208.i hope u resolve this problem as soon as possible

                              Thank u
                              Flipkart customer support has been notified about the posted complaint.
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                                iamshubhammishra
                                Jul 23, 2021
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                                My Flipkart account has been blocked without any information for last 2 years my account is blocked and I am not able to buy anything from Flipkart
                                Flipkart customer support has been notified about the posted complaint.
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                                  B
                                  Brinda M R
                                  Jul 23, 2021
                                  Resolved
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                                  Resolved

                                  Order details:
                                  * Item name : Acer Aspire 7 core i5 9th Gen laptop
                                  * Order placed on July 7th
                                  * Item was delivered on July 9th
                                  * Paid through credit card for 3 months Emi

                                  Description : I received the item on July 9th. The inside laptop box wasn't from Acer, the seal was already broken. Then I went through the instructions and turned on power button and it immediately took me to the homepage. There was no startup process which confirms that the item is not a new one. As I have received a used laptop with broken seal, I raised return with flipkart immediately. Then the agent called me and helped me in correcting the reason code for return request.

                                  On July 11th, the call with quality team was completed and then I was waiting for technician visit. Every single day after July 11th, I used to get call from "Jeeves" for technician visit and they used to disconnect the call immediately. When I try to call them back, they used to disconnect. Hence, the technician wasn't contacting me properly for having a communication. So I always contacted flipkart immediately with the screenshot of call history to inform them that this is happening everyday. They kept assuring me that the technician visit will happen and the item will be returned back to the merchant on or before July 28th.

                                  As I purchased this laptop for work use, I had to purchase another laptop from outside as flipkart gave me assurance that the item will be returned back to the merchant on or before July 28th.

                                  However, today, July 23rd, I got a call from Flipkart and the agent wantedly cancelled my return request even though I confirmed him not to do so as I am still waiting for the technician visit. I tried calling back flipkart many times and they are unable to resolve the issue.

                                  I have requested for a supervisor or escalate the issue with flipkart multiple times, but they are not helping. The seller is having bad reputation as well.

                                  Please help me with this.
                                  +4 photos
                                  Jul 26, 2021
                                  Complaint marked as Resolved 
                                  Flipkart contacted and immediately arranged return. Within hours item was taken back and refund is also issued. Hence, closing the case.
                                  Flipkart customer support has been notified about the posted complaint.
                                  Jul 24, 2021
                                  Updated by Brinda M R
                                  As I saw multiple complaints against flipkart, I went ahead to check the warranty of the laptop and I saw an invoice on the laptop box which was billed on June 17th. This product was a used one and it was returned by someone named Sunitha. This seller is a fraud and unfortunately flipkart can only go with seller policy.

                                  I am attaching the image of the invoice and also requesting a full refund by returning the item. I do not want to deal with the fraud seller again as I don't know what I will be expecting next time.

                                  Your support never helped me. I requested for supervisor multiple times and they all dropped the call. Either your system is wierd or the employees are dropping the call to avoid helping their customers.

                                  Verified Support
                                  Jul 25, 2021
                                  Flipkart Customer Care's response
                                  Hi, We are sorry for the trouble caused. We're writing to you about your
                                  acer Aspire 7 Core i5 9th Gen - (8 GB/512 GB SSD/Windows 10 Home/4 GB Graphics/NVIDIA GeForce GTX 1650 Ti) A715-75G-51H8 Gaming Laptop with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund of Rs. 53789/- has been completed on 25 Jul 21 and should be reflecting in your account by now. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care with the refrence number (040652) using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
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                                    A
                                    AvinashKumar77
                                    Jul 23, 2021
                                    Resolved
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                                    Resolved

                                    Regarding refund against my order

                                    Address: Sonepat Haryana
                                    Website: www.flipkart.com

                                    Order Id: OD[protected]
                                    Order Date:[protected]

                                    I am not getting any help on order OD no. OD[protected]. I have ordered the Tommy Hilfiger Men Regular Fit Striped Button-Down Collar Casual Shirt; the order deliver on 13th July 2021. Within 5 mins I have opened the parcel and I was shocked to see that the parcel received is entirely different after that I called to Flipkart customer care with the help of...
                                    +5 photos
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