Flipkart Complaints & Reviews

Hello Team,
I am being scapegoated by the loophole in the FLipkarts system. I am extremely dissatisfied with the way Flipkart has handled my situation and not kept their promise. I ordered a mobile LG G8X(Black, Think) in the flash sale and the promised date of delivery was 24th October. I was not delivered the product because it was damaged in transit by Flipkart. I feel cheated and the reasons are noted below,

Seller -
I have attached all proofs in the photos section,

1) I fought with thousands of customers to order quickly at a discount price of 19990. Now the product is out of stock and the price is increased 54, 990. I cannot reorder it also. who will pay the difference amount and Why would I pay hefty money for the mistake I did not commit?

2) I have called 10's of time to your agents asking them to not cancel the order and send a replacement instead. They suggested I either wait or reorder. How can I place an order for a product that is out of stock and whose price has changed from 19990 to 54990? it clearly brings out a loophole in your system and customers like me are targeted? c

3) Cant you just could have given me a replacement rather than making me wait 5 days and asking me to reorder it.?

4) I being honest ordered only one product and respected Flipkart's policies. Does it mean that customers should always order 2 or more products, one as a back in case of such situations take place?. We always have the option to cancel remaining orders once one product is delivered. Do I have to pay a hefty fine for being an honest customer.?

5)When I explained the situation to Flipkart's team, they asked me to wait till 24th and my product will be delivered. But on 24th today the product is showing canceled after the big billion days are over. I trusted the customer services advice and is termed out to be a lie. If your team was not able to handle the situation why are you punishing an honest customer?

It was only the product which I wanted very badly. I have lost the chance to place orders in big billion days and even the offers that come with it. I feel cheated and punished for the mistake that I have not committed. Flipkart is responsible for resolving the issue now. I just wanted to make everyone aware of the loophole in the system. I hope my issue is resolved else I need to look for alternatives in the future. Take care of the customers.

I am writing to you to bring to your notice about the pathetic services being provided by flipkart paid account managers.
I was contacted by suhail syed in december regarding a paid account management services for bronze level seller started by flipkart for 9000+gst where syed committed a dedicated account manager.
I have made the payment and it has been more than 25 days there is no reply from there side neither they are replying...

Permanently close my flipkart pay later account. When i see my credit score it is clearly showing that i took loan from idfc first bank of inr 60000. And this needs to be cleared immediately as it is effecting my credit score. So i have contacted bank to do so. They asked me to clear the dews if any and asked me to contact flipkart pay later to deactivate following which they will clear the loan immediately...
My flipkart id mail id is Kishansoni9495.[protected]@gmail.com

I purchased realme narzo20 from flipkart on 16 Oct 2020 then delivery is late so I cancelled it on 18oct they told me your refund will be credited by 20 Oct but refund not credit on 20 Oct they said that from flipkart side your refund is completed and they give me a reference number and told me that ask your about this reference number
I did same thing but bank simply said that ask flipkart only
I am attaching some document here
Ref no74332740293029278172978
Order noOD[protected]

I'm ordering laptop on 16th Oct my order not packed yet. when I chat ur support executive they people told reslove by 21oc and other told 23 and then 26 now 27, why u people doing nonsense things. i[censored] deliverey the product or not then telll me . I can't understand ur doing worst part of delivery

I have purchased realme tv from Flipkart during bill billion days 15 October 2020 and it's delivered by 17 October 2020. During sale it's was looking great but after one day of delivered it's seems many problems like
1. Bluetooth connectivity not working properly, sometimes remote also
2. Tv not working well with wifi
3. Tv screen is blinking automatically
4. It's shows lacking issue
5. Command not receive properly
6. Remote not working effectively
7. Sound lagging
8. It's screen shows dark part after 20 minutes of on without any button
9.its audio jeck is disgusting
10.its Tv stand is wrecked
That's why I want to return this product . I have already complaint against it but they cancel my return request and now return option is not available . So what should I do please tell me . Please help 🥺 me .
Somebody helps me . I have borrowed money for this tv . Please return my product .

Account has been blocked without my knowledge.
i am a plus member and we keep buying from flipkart.

I have given them plenty of business.

now i cant check my order update /refund status etc

please look into the matter urgently

As a plus member of flipcart, i made a order for buying of mobile on 15th oct 2020 (big billion day for plus member) by making payment through sbi credit card.
The product was to dispatched on 20th oct 2020. On 21st oct'20 the status of the product shown as "Since the item went out of stock, it was cancelled". but customer care is saying its due to wrong GST no entered by customer it was cancel but as per order given by me its correct as i checked. Status screenshot attached below.

so how it can cancel by this type of reason. if don't have stock then how can flipcart receive the order.

now big billion day was over. stock is over. offer on payment also over.
how can one company denies to dispatch the order after accepting it. even if they are denies to accept the complain. such a unfair trade practice hurt me a lot.

We have purchased a new LG Smart TV in exchange offer for CRT TV.

The delivery person denied to take the CRT TV inspite of it working well.

It is very disappointing that Flipkart is offer such services which they can not really provide assistance on.

Plus the delivery people were so arrogant when we asked them the reason for not taking the CRT TV which was working in full condition.

Flipkart have not resolved the issue yet.

17/10/2020
Hi, I ordered apple xr phone (OD[protected]. No one contacted me from delivery team and cancelled this order without taking my permission

On 20/10/2020
I got message in the morning that it will be delivered to me on 20th but no one contacted me from delivery team over my contact number or reached my home address. I got message in the evening that delivery failed. How can delivery be failed if no one contacted me?
I raised the issue at night and it was told to me that you will receive the product by 21/10 and will get the answer why incorrect message was sent with failed delivery when I was not even contacted.

On 21/10/2020
No message or call from delivery team.
I cheked with flipkart agents 2-3 times and everytime they told me that it will be delivered by 24/10

On 22/10/2020
No message or call from delivery team.
I cheked with flipkart agents again 2-3 times and everytime they told me that it will be delivered by 24/10

On 23/10/2020
I got a refund message (100Rs less that what I have paid) in addition to the message that your order is cancelled.

Now, I have been chasing since last 4 days with your team. I don't want a refund, I want the phone to be delivered to me. If amount is refunded, I can repay you back that amount. I'm not going to reorder as the price of the phone is increased now by 10K. Please reprocess the delivery else I will contact the consumer court now or go to all courts possible to get my phone.

Order ID - OD[protected]
This is the order I'd of Dell Vostro laptop I had ordered on big billion day it was supposed to be delivered on 19, I bought with exchange offer of my old laptop.so when I went there with my old laptop then he ran the checks but error was coming so Ekart person talked with his boss gave me his no& his boss no . I called his boss he told sir tomorrow morning I will send another delivery boy.but in the same night I got a message that my order is cancelled, so I contacted Flipkart customer care then their representatives told that delivery will be attempted within 2-3 days, but on next day morning I got a message that as per your request we have cancelled this product. When I contacted Flipkart customer care executive again then they are unable to do anything . Being a plus member this behaviour of Flipkart with his loyal customer is totally unforgiving.I want my laptop as soon as possible, as I had urgent work and I ordered the laptop for that, which is also suffering.. Flipkart & his delivery boy made false promises and I had to suffer from this . constantly contacting Flipkart, his delivery boy and not getting my product which I needed the most made me mentally harrased..I want resolution from Flipkart, at least I need the same laptop at same price

I am using flipkart pay later but now i decided to close this today afternoon i sumbit request for paylater closer but when now i am checking in app its showing query resolved, how this can be possible my outstanding balance is 4054 and i want to on the spot and tell me the process to close .

I have ordered the product on 16th Nov and was supposed to deliver on 21st Oct now they are saying the product will be delivered on 27th Oct, but the product is still not packed. I need the product for my business.

I got a laptop in the Flipkart sale for the price shown at that time. And now, the company has cancelled the order and saying that it was our mistake of that inappropriate price at that time and has given a compensation of Rs 1000. I needed that laptop badly for my brother online classes. We are not that much financially stable right now and our whole family is very happy and excited and were eagerly waiting for the laptop to be arrived. But this message had arrived. We need that laptop and at that cost only for the online classes and further interaction with the teacher or we had to buy the phone only cause of the budget that we could afford.

I Ordered a HP Pavillion Lapton through flipkart as on 10 oct 2020 that has been packed and shipped on the same date.
promise of delivery was 13 oct 2020 (PRODUCT NOT RECEIVED ON THAT DAT) and next delivery date has been given
i.e 20 oct 2020. (PRODUCT NOT RECEIVED ON THAT DATE ALSO)
Further next date has been give 23 oct 2020 (PRODUCT NOT RECEIVED YET)
FUTHER next delivery date has been given 27 oct 2020.
WHAT IS HAPPENING??????????????????????????????????????
I AM SO FRUSTRATED AND WORRIED...
PLEASE HELP ME PLEASEEEEEEEEEEEEEEEEEEEEE...
TELL ME WHEN IT WILL GET DELIVERED.
ON 10 OCT Product was at farukhnagar mother hub and AFTER 10days it moves to Dharuhera on 21 oct and now it is at dharuhera since last 3 days... when it will move from dharuhers???????????????????
please tell EKART please...
I want my product pleaase help...

I submitted an exchange when I paid for to buy a phone. The guy who came for exchange was rude and uneducated. The website clearly states tht they do take exchange even if the touch is not working. Where in the exchange guy was willing to understand that if the touch is not working he would not me able to dial *06# to check imei. I had the box and the bill too

First the order got delayed by 15 days without any prior notice, the customer care agents kept on committing that the order will be delivered but it didn't happen.
After this i raised a cancellation request but the refund amount is not credited to my account till now, when asked about the same, they are just stretching the matter and not taking any action . The agents are not replying on chat and when asked about the same on the call they are cutting my call . I am fed up of this and this matter is now very frustrating.
The amount of 35, 500 is not less for a student like me. I have lost all my trust on flipkart now. There is no point being a Plus member now .
Flipkart officials if you people have some integrity left please resolve this matter as soon as possible.

I am attesting a copy of the order and my account statement which clearly shows i have not recieved my refund till date.

Aayush Mahajan
OD[protected]
[protected]

The delivery date at the start was 24 OCT 2020 but then it has been automatically extended to 31 OCT 2020, This is really furstrating. the call center people said that it will be delivered on promised date. very bad service, i wanted that product on 25 night.
i want compansation for the same

Iam writing this complaint because I feel cheated by flipkart. On big billion day sales, on 16th october i booked a phone named Poco X2. And the money paid is 15, 249₹ .And then at 8:43am i cancelled the order. The order is OD[protected]. And they told that the refund will be added to my debit card on October 19. But still now no amount is transferred in to my account. And all the time I call the flipkart customer service they are saying that already your money is refunded and they said me to contact my bank with the reference number they gave. And I contacted my bank. They said that we couldn't do anything with this reference number. So I have to get my money back. Otherwise I have to file a case in the customer court. Flipkart please don't cheat your customers.

Dear Sir/Ma:am,
I had purchased a laptop on my 2nd oct 2020 from flipkart. At that time it was showing a price of 25, 519 Rs. The product was in stock and thats why I was able to purchase the product in COD but on 23Oct they cancelled my product stating that at time time of purchase the product was not in stock and it was a technical glitch. Later I called the customer service guy and she said that the product is cancelled from seller side due to wrong mrp listed on flipkart. This dual answer from two party for same product is not acceptable and thats why i filed this complaint