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Flipkart Complaints & Reviews

2.8
Updated: Dec 15, 2025
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Flipkart reviews & complaints page 849

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D
Debasmita Saha
from Bengaluru, Karnataka
Oct 20, 2020
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Refund not credited to my account after multiple follow up

Rder ID:
OD[protected]

I have purchased a Apple watch series 3 GPS 42mm in flipkart for Rs. 16650/- on 15.10.2020 with by SBI debit card ending with 5899 and cancelled the order on the same day.
Flipkart initiated the refund on 15th October 2020 and told me that they have processed the amount and it should be credited in my account by 16th October EOD.
I checked my account on 16th October but the...
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Vijay Chander Reddy
Oct 20, 2020
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I have ordered poco m2 pro and payed the amount from debit card the amount has been debited from account but the order confirmation has not been recieved yet
Flipkart customer support has been notified about the posted complaint.
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    K
    Kuldeepshr
    Oct 20, 2020
    Resolved
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    Address: It is located in India

    I had made an online purchase of Motorola amphisoundx with HDMI arc 120w Bluetooth home theatre(black, 4.1 channel) Order ID OD[OD[protected]] on 18 Oct 2020 and the cost of Rs. 7499 was debited from my Paytm account wallet Transaction id[[protected]]
    But the company refuses to have received my online payment and has thus, chosen to delay my order. Kindly refund the money or make a successful acceptance of the money so that I can get my delivery at the earliest.
    +2 photos
    Oct 20, 2020
    Complaint marked as Resolved 
    Thanks but it is resolved now and I'm grateful for that.
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Oct 21, 2020
    Flipkart Customer Care's response
    We will revert on it.
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      antuabinash
      Oct 20, 2020
      Resolved
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      Resolved

      Refund not credited to my bank account of POCO X3 worth 17249/-

      I purchased poco X3 worth 17249 rupees by using my sbi debit card on 15-october-2020 soon after five min i cancelled it . Flipkart confirmed me to get my ammount on 16 October. After five days i couldn't not get my money in my account. They told me to send bank account statement u sent it they told me to wait 24 hour then 48 hour then 2 days so on... Any time i call them they say me the same thing that we follow up your problem and give me...
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      Prnv92Mshra
      Oct 20, 2020
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      Resolved

      Address: Allahabad

      Their service is at worst lower service level now. This sale, i ordered a mobile phone on exchange.
      Delivery guy simply made an excuse that this phone is bent and without a chance cancelled the order. And, if you believe me not a single scratch is there and I showed to all my family friends no one could find if the phone is bent or has any such dent.

      I escalated to the flipkart support, I talked to them and told that the issue is not with the phone it is with uour delivery guy, they just reverted that they can’t help. I also saif atleast you should call that delivery person and take a feedback but they acted helpless.

      Further I escalated to the local manager of flipkart by visiting their store, i saw lot of people waiting with the similar problem as I have. Somehow, I luckly found a way inside on my own and talked to the manager he also said the same thing that the phone is bent as if they are trained the same way. I lost all my energy I said okay better I will pay you full difference give me my order.

      For the last two days they are making excuses and now I am completely frustated and knot a swear to myself I’ll never ever be going to use their service once my remaining order gets completed.

      The warehouse is not at all sorted l, packets are simply lying over floor. Devastating view.

      I think the manager is a main culprit of the branch.
      +2 photos
      Aug 21, 2021
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Oct 22, 2020
      Flipkart Customer Care's response
      Hi,

      Greetings from Flipkart!

      Order ID:- OD[protected]

      We are sorry for the trouble caused.

      We regret to inform you that the seller was unable to fulfill your order as the courier service provider confirmed that the exchange product did not meet the seller exchange policy. Hence, request you to place a fresh order based on the availablity of the product.

      Your kind understanding and cooperation are appreciated.
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        C
        Chetan99602
        Oct 20, 2020
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        I am unable to redeem my gift card as it sends otp on my registered mobile number. I have lost that number 3 years ago. I request you to update my registered mobile number.
        I am providing my contact details below, kindly resolve this issue as soon as possible.
        Email ID: [protected]@gmail.com
        Flipkart customer support has been notified about the posted complaint.
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          E
          Eswar Sai Krishna
          Oct 20, 2020
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          I have ordered redmi note 8 mobile on flipkart on this id :OD[protected] . due to price drop i cancelled the item.
          flipkart is saying that the amount is refund to ur account but i did'nt recive any amount . i conscult to the bank also. please check and refund my amount as fast as possible .
          +2 photos
          Flipkart customer support has been notified about the posted complaint.
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            P
            Peer Khader
            Oct 20, 2020
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            Ovaltine Drinks

            Address: Flipkart Internet Private Limited Vaishnavi Summit, No 6/B, 7th Main, 80 Feet Road, 3rd Block, Koramangala, Bangalore – 560034 India

            I purchased Ovaltine drinks in Flipkart through online for Rs. 349. But MRP of that product is only Rs. 300. Please provide justice and get me compensation amount from them...
            +2 photos
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            S
            Srinivas Vuddagiri
            from Hyderabad, Telangana
            Oct 20, 2020
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            Fake promotion and fake offers this is complete game plan with collaboration with seller and Flipkart

            Address: www.flipkart.com

            Hi friends,

            I purchased a mobile in this flipkart Big Billion sale 2020 after that are giving huge publicity and promotion as below.
            1. MarQ by Flipkart Smart Home Speaker (with Google Assistant) @999rs
            2. Google home mini @1499rs.
            3. Lenovo Smart Clock (with Google Assistant)
            4. Mi Smart Speaker (with Google Assistant)

            Above mentioned they are promotion they are giving in the form...
            +9 photos
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            C
            Chand2019
            from Thiruvananthapuram, Kerala
            Oct 20, 2020
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            Address: Reru mobiles, Holenarasipur

            How can i do this payment, my account is in inactive since two months. please reactivate my flipkart account i'll definitely paid the amount 328 in flipkart pay later and my flipkart account number is [protected] or jyothi.[protected]@gmail.com
            Flipkart customer support has been notified about the posted complaint.
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              S
              sandeep171
              Oct 20, 2020
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              Address: alyssa buildings, begonia and clove embassy tech village , outer ring road ,devarabeesanahalli village, bengaluru

              I want to buy a ifb 23l 20c2 convection microwave oven but i cant buy it in flipkart due to my pincode 535002 but i want to buy it today show me your best options to buy it today
              Flipkart customer support has been notified about the posted complaint.
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                M
                ML Sharma
                from Gurgaon, Haryana
                Oct 20, 2020
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                Address: Bangalore

                I had raised a return request due to missing parts of an order on 09.10.2020. Till date i.e. 20.10.2020, neither product has been replaced nor refund has been initiated. Three replacement dates have missed the target i.e. 15, 17 and 19.10.2020. This is a gross negligence on the part of Flipkart as well as seller.

                Order details:
                Item: Atomberg Efficio 900 mm BLDC Motor with Remote 3 Blade Ceiling Fan
                Order no.: OD[protected]
                Order date: 10.9.2020
                Return request date: 09.10.2020

                Accordingly, it is requested to take up issue with Flipkart and arrange refund of my order amount immediately. Seller will pick up the item as and when he wishes to do so.
                Flipkart customer support has been notified about the posted complaint.
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                  B
                  Bhanu312
                  Oct 20, 2020
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                  I have ordered an acer aspire 7 laptop 6 days before but still it is not packed. It is very important to me and it is late. The same ordered by my friend on the same is shipped but mine is not packed yet...order Id is *OD[protected]*. Please make sure it reaches me as earlier as possible.
                  Flipkart customer support has been notified about the posted complaint.
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                    M
                    Mariam Shareef
                    from Hyderabad, Telangana
                    Oct 20, 2020
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                    I placed an order for Macbook Air 2020 but the order is still pending even though the amount got deducted from my HDFC bank account. It says "Payment not yet confirmed from the bank"

                    Order no: OD[protected]
                    +1 photos
                    Flipkart customer support has been notified about the posted complaint.
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                      O
                      Oxy82
                      Oct 20, 2020
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                      Resolved

                      Till now i had not received my cash back into my upi wallet for iphone xr amount worth Rs 32849. I will never shop from your platform again. Being a plus member your services for us are really pathetic. Im sorry but you should follow Amazon for the services being offered to their prime members. Kindly dont force me to take this matter legally as im Additional Registrar Supreme court of India. Order ID OD[protected]. [Incident: IN[protected]]
                      +1 photos
                      Aug 13, 2021
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Oct 20, 2020
                      Updated by Oxy82
                      I had tweeted to your CEO Mr bansal and grievance officer too whole country should know youe fraudulent policies dont force me to go for a legal action against you

                      Verified Support
                      Oct 22, 2020
                      Flipkart Customer Care's response
                      We will revert on it.
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                        S
                        shaun Thomas
                        Oct 20, 2020
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                        Address: Jaipur

                        Today 20th October 2020 while my brother and I were eagerly waiting for our product, OPPO Reno2 F (Sky White, 256 GB) (6 GB RAM), it was our first time to buy a smartphone on an exchange of an old phone. The old phone was to be exchanged for an amount of Rs. 2300. Two boys came for the delivery, first they asked for the old phone, checked all parameters, the phone had only some scratches on the temporary peel off screen so they told us that the exchange amount would reduce and so we were to pay some extra amount. They told as per the flipkart policy, the amount to be paid is 1150 which was truly shocking. They reduced the price from 2300 to 1150 just on the basis of some minute scratch. They were not at all ready to go with the original amount even though we clarified that it was just on the temporary screen card. Anyways we paid the extra amount. Later (after 3-4 hrs) when we checked the status of the order to complain, it was set as "delivered' and the "exchanged phone" as cancelled and it is written that "Item is cancelled.₹2200.0 paid by Cash On Delivery". We gave away the old phone and also some extra cash and it's written that the item was cancelled. This is to bring to the notice that those delivery boys took the extra money and phone with them and wrongly mentioned the status of the item. This is such a disturbing behavior coming from such reputed online shopping website. Not at all satisfied with the service. I expect to get my extra money back because neither there was any damage on the phone nor any scratches on the main body which clearly doesn't violates any "exchange policy". Hence i request the Flipkart Customer Care to kindly look into this matter and respond asap. If such behavior is there then i doubt i would not to be able to trust this website in future.
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 23, 2020
                        Flipkart Customer Care's response
                        We will revert on it.
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                          C
                          CPdar
                          Oct 20, 2020
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                          I ordered one new 190 liter whirlpool with an exchange offer of my old working refrigerator without damages, no visible damages nothing but the delivery guy simply rejected without even looking . I think their primary goal is to reject the old one and get the additional money. For exchange we should only give new fridge then only they'll accept.
                          Flipkart customer support has been notified about the posted complaint.
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                            T
                            Tripti05
                            Oct 20, 2020
                            Resolved
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                            Resolved

                            Address: House 627 vasundhara sector 15 ghaziabad UP - 201012
                            Website: Flipkart

                            In orders realme 7 with exchange of my redme note7 pro. My phone was very much eligible as I check every detail become putting it on the exchange.
                            The delivery boy came and he was in very hurry. He check my phone there was no problem but later he said I want to check by putting it on the floor and he also removed my screen guard and put it on the floor and said it it doesn't blend. I don't even know about that and was not even mentioned on the description.
                            He was charging 3400 extra for that.
                            Then he cancelled my order and left.
                            Later I called a customer care services named shreya. I told her everything and she said I am filling complaints against that delivery boy and some other person will come to deliver your order. You will receive an update regarding this update in an hour. Then after 15-20hr I again called customer care as I didn't got any update. Then that other executive told me there is no complaint and the delivery boy decision is the last decision we can't do any thing on this.
                            My phone got format and they broke my Tempoured as well. Attached is the guidelines provide my flipkart for which my phone was very much eligible.
                            +1 photos
                            Aug 11, 2021
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Oct 21, 2020
                            Updated by Tripti05
                            Why are you showing it as resolved. It's not yet resolved
                            Verified Support
                            Oct 23, 2020
                            Flipkart Customer Care's response
                            Hi,

                            Greetings from Flipkart!

                            Order ID:- OD[protected]

                            We are sorry for the trouble caused.

                            We regret to inform you that the seller was unable to fulfill your order as the courier service provider confirmed that the exchange product did not meet the exchange criteria as per the seller exchange policy. Hence, request you to place a fresh order based on the availablity of the product.

                            Your kind understanding and cooperation are apprecaited.
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                              H
                              hicaller123
                              Oct 20, 2020
                              Resolved
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                              Resolved

                              I have purchased iphone se 2020 for rs 25999 on flipkart on 16th oct then i cancelled the order immediately.

                              I had made a payment via ATM Debit card from State Bank Now, I expected the payment to be refunded . I had spoken to the customer care and they assured me the same. But when I check my flipkart account it shows the money was refunded on 19/10/2020. This is not true because the money has not been credited to my bank account. I have checked the bank statements repeatedly and no such money has been credited.
                              While i have gone through all the tricks sent by flipkart. Now tell me the next steps so i can get back my hard earned money.

                              Below are the details of my order:
                              Order Id : OD[protected]
                              Amount to be received : 25999/-
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 23, 2020
                              Flipkart Customer Care's response
                              Hi,

                              Greetings from Flipkart!

                              Order ID:- OD[protected]

                              We are sorry for the trouble caused.

                              We would like to inform you that the seller has confirmed the refund of Rs.25, 999/-, has been completed on October 16, 2020, which should have been reflecting in your bank account by October 19, 2020.

                              However, if the refund is not reflecting in your bank account request you to contact the bank and raise a dispute for the said transaction for further assistance.

                              Your kind understanding and cooperation are appreciated.
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                                P
                                pathakh
                                Oct 19, 2020
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                                Dear sir

                                Please refer to the below screen shot

                                This is taken on the 18th October 2020 Sunday
                                Which clearly shows that the sale OF LGG8X THINQ will start on the 20th October at 8pm which is a Tuesday

                                And just now I get a notification that the phone is sold out 1 hour before on 19th October Monday 2020

                                This is purely misleading and you are cheating and it shows the sale is fake and just for publicity

                                I demand an immediate reply on this as I was waiting to purchase this phone

                                Thanks

                                HITESH PATHAK
                                [protected]
                                +1 photos
                                Flipkart customer support has been notified about the posted complaint.
                                Oct 20, 2020
                                Updated by pathakh
                                No reply received
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