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Flipkart Complaints & Reviews

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Updated: Dec 26, 2025
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Flipkart reviews & complaints page 848

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D
Danpin
Oct 21, 2020
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I have ordered lenovo laptop from flipkart.com on 16oct2020, at that time - it was showing 19oct2020 will be the date of shipping,
today after almost 7 days later, order status still showing the same things.
and the flipkart support representative have no idea about where the laptop is?
amount is paid with credit card.
+1 photos
Flipkart customer support has been notified about the posted complaint.
Oct 21, 2020
Updated by Danpin
Order ID: OD[protected]
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    sabareswaran
    Oct 21, 2020
    Resolved
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    Resolved

    Hi Sir, Madam,
    This is sabareswaran.A I have ordered in flipkart 17.10.2020 on saturday poco M2 pro mobile with an exchange value of redmi note 7s with prepaid of 6949 amount but the exchange was less so I have canceled the product but the amount was not credited to my flipkart wallet regarding this I spoke to customer service they said it was credited to your account by Oct 20 2020 but when I spoke today to customer service they said our side it was processed wait for 24 hours they said but I want a solution that my amount should be credited to my Flipkart wallet by yesterday oct .20.2020 but still facing the issue please help me with this & refund process.
    Aug 9, 2021
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Oct 23, 2020
    Flipkart Customer Care's response
    We will revert on it.
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      D
      Deebiga Chandrasekar
      Oct 21, 2020
      Resolved
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      Resolved

      This is Deebiga regarding the Order ID - OD[protected] placed on 15 Oct, '2020 for the item Samsung S20+. Money Rs.49, 999 was debited from my account, paid through UPI but order was not placed.It has been 4 working days.As I have checked with the bank, they claims that the transaction is successful. No response for the email from flipkart and also very lethargic reply in call from the customer care for this huge amount. No promising resolution .
      I have hidden my bank Gpay Id for privacy
      +3 photos
      Nov 3, 2020
      Complaint marked as Resolved 
      Flipkart didn't take any actions.. even after posting here. Moved through bank and they were really helpful. Flipkart was so lethargic. Anyway i received the money back...
      Flipkart customer support has been notified about the posted complaint.
      Oct 22, 2020
      Updated by Deebiga Chandrasekar
      There is no response from Flipkart please take necessary action
      Verified Support
      Oct 23, 2020
      Flipkart Customer Care's response
      We will revert on it.
      Oct 24, 2020
      Updated by Deebiga Chandrasekar
      There is no proper response from flipkart, very bad concern
      Oct 29, 2020
      Updated by Deebiga Chandrasekar
      Still it has not been solved. Take some actions
      Verified Support
      Nov 03, 2020
      Flipkart Customer Care's response
      We will revert on it.
      Me too facing same problem on same date...got your money?
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        T
        Tushar8744
        Oct 21, 2020
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        Website: flipkart.com

        I purchased iphone xr 128 gb worth 41749/- rupees by using my sbi debit card on 15-october-2020 soon after five min i cancelled it . Flipkart confirmed me to get my ammount on 16 October. After five days i couldn't not get my money in my account. They told me to send bank account statement u sent it they told me to wait 24 hour then 48 hour then 2 days so on... Any time i call them they say me the same thing that we follow up your problem and give me a date but they not even call me. When i call to them they said Flipkart has sent you money kindly check your bank when i call to bank they say no money is credited to your account . Flipkart is lying . Flipkart don't take my profile seriously . So i want to register a complaint against them. Flipkart is not giving us customer satisfaction and cheat with us .
        +2 photos
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Oct 23, 2020
        Flipkart Customer Care's response
        Hi,

        Greetings from Flipkart!

        Order ID:- OD[protected]

        We are sorry for the trouble caused.

        We would like to inform you that the seller has confirmed the refund of Rs.41, 749/-, has been completed on October 15, 2020, which should have been reflecting in your bank account by October 16, 2020.

        However, if the refund is not reflecting in your bank account request you to contact the bank and raise a chargeback for further assistance.

        Your kind understanding and cooperation are appreciated.
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          Y
          YedukondalaRao Kotharu
          Oct 21, 2020
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          Hi Team,

          I have ordered Realm 7 and Order Id : OD[protected]
          But its not upto the mark as per specifications given and not satisfied with mobile. Main issue is camera mentioned 64 MP but its not upto the mark.
          Picture quality is not good and same i have raised same complaint to Flipkart.
          Flipkart team raised multiple return requests and tech visit but its rejected and replaced the my mobile. But still not happy with replaced product and raised refund request. Its raised 3 times and rejected. Now Flipkart team saying i need to go service center to resolve my issues and refund will not possible. I have connected multiple times to Flipkart and they haven't informed about this.

          I need to refund my amount, Please help to resolve my issue.

          Thanks & Regards,
          Yedukondala Rao
          Flipkart customer support has been notified about the posted complaint.
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            A
            AJILAN S.S
            from Hosur, Tamil Nadu
            Oct 21, 2020
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            Sir/madam,
            My account is blocked by Flipkart.
            Now I am unable to download invoice of my order gigabyte graphics card 2gb.
            I request to please provide the order I'd and invoice copy to my email id.
            I am unable to do anything without the invoice copy
            Flipkart customer support has been notified about the posted complaint.
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              M
              Manish83035
              Oct 21, 2020
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              Address: Village kakarapar post biribari district jaunpur pincode 222129 uttar pradesh

              Please sir/mam
              Maine asics brand ka shoes 5599/Rs ka 12/10/2020 online oder cash on delivery kiya tha joki mujhe 14/10/2020 ko mere address will kakarapar post biribari district jaunpur 222129 delivered kar diya gya Maine courier boy question kiya ki bhai ye kaisa packing box par sirf cello tape mara flipart ki seal q nhi lagi hai to unhone bola aise hi ata hai maine lene se inkar kar diya fir unhone bola ki le lijiye aor return kar dijiyegaa mai vapas lene aa jaunga aor apka paisa apke account me return kar diya jayega aor Maine 5599 /Rs pay karke shoes ko recive kar liya fir maine box khol kar dekha to Maine paya ki jo maine asics ka shoes oder kiya tha o n aa kar asics ka dusara shoes aa gya tha fir maine turant flipkart app se usko return ke apply kar diya fir 2days ke bad usko reject kar diya gya apr aisa maine 5 bar return kiya aor 5 reject kar diya gya jiska oder id OD[protected] hai aor meri return id photo me upload kiya hai maine flipkart me 10 bar se jyada call lagaya par koi response nhi mila rha hai aor nhi koi sunwaai hai please apse nivedan hai ap meri help kijiye
              Flipkart register mobile number [protected] hai
              +1 photos
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Oct 23, 2020
              Flipkart Customer Care's response
              We will revert on it.
              Oct 23, 2020
              Updated by Manish83035
              Please sir/mam
              Aj date 23/10/2020 ko fir ek bar return ko reject kar diya gya aor maine fir se return ke liye apply kar diya please meri problem ko hal kiya jay

              Oct 25, 2020
              Updated by Manish83035
              Flipkart ke customer care me call karne par bataya ja rha hai ki product unavailable hai return nhi ho skta hai ye koi bat to nhi hui product bina available ke hi aa jayega aor fir unavailable se kya matlab hai maine to return kiya hai n ki replace to fir q nhi return kiya ja rha hai 6 bar reject kar diya gya hai please help me
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                Nausheen Suraiya
                Oct 21, 2020
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                On 15th October i ordered poco m2 pro mobile with order id OD[protected] Payment got deducted from my sbi bank account but flipkart shows 'payment not received from the bank' and 'order is pending'. I have been waiting for 6 days to happen something. I lodged a complain also on flipcart but no response even after 3 days. Nor they are refunding my money nor they are confirming the order. They are simply ignoring my request.
                +1 photos
                Flipkart customer support has been notified about the posted complaint.
                What happened bro with your issue??
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                  S
                  Suryansh Singh Kaushik
                  Oct 21, 2020
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                  Address: Gaurigang amethi uttar pradesh

                  I have ordered a noise colorfit pro 2 watch and after receiving my order i saw the quality of my watch and it was very bad.Now i want to return my order then flipkart is rejecting my return order.Please help me and go through my problem.
                  +1 photos
                  Flipkart customer support has been notified about the posted complaint.
                  Oct 21, 2020
                  Updated by Suryansh Singh Kaushik
                  I have ordered a noise colorfit pro 2 watch and after receiving my order i saw the quality of my watch and it was very bad.Now i want to return my order then flipkart is rejecting my return order.Please help me and go through my problem.

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                    A
                    abhashchandra
                    Oct 21, 2020
                    Resolved
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                    Resolved

                    Dear Sir/Madam

                    Greetings !!

                    I have purchased a wrangler slim men blue jeans (OD[protected] from Flipkart in Big Billion sale on[protected] at 6:50 PM but the product is duplicate. It looks like garbage that is purchased from street side. MRP printed on the product is Rs.2495 but item does not seems to be of this price. Product material is low, stitches is poor.

                    I have also lodged a complain in flipkart with No. - IN[protected] but no response is taking from their side.

                    Please find attachment for your reference.

                    Requesting you to kindly rectify the issue and take proper action over it.
                    +2 photos
                    Aug 14, 2021
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 23, 2020
                    Flipkart Customer Care's response
                    Hi,

                    Greetings from Flipkart!

                    Order ID: OD[protected]

                    We're sorry for the trouble you had to go through.

                    As per your telephonic conversation with the team, we would like to inform you that the seller has arranged for the pick up on 22nd Oct 2020 and a refund of Rs.591/- (+ 32) super coins will be initiated and will reflect to back to source account within 9 business days as per standard banking procedure.

                    Hope this helps.
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                      D
                      Dhwanit Thakkar
                      Oct 21, 2020
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                      Order I'd:OD[protected]
                      I have ordered a mobile phone which got delivered to me from banglore. I am currently residing at Ahmedabad. As per gst rules supplier is suppose to mention GSTIN of buyer if available i.e.buyers can have the option to quote their GSTIN so this is an option available to buyer not seller.seller is mandatorily required to quote GSTIN of buyer if he is willing to give GSTIN.but on flipkart many products are sold without having option to quote GSTIN of buyer.this is clearly violation of law and a very high probability of evasion of tax since b2C transactions are not easily traceable.
                      Flipkart customer support has been notified about the posted complaint.
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                        A
                        Abhishek Viswanathan
                        Oct 21, 2020
                        Resolved
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                        Resolved

                        Yesterday delivery boy camed to my house to deliver my phone which was 19k and I asked him for using my debit card he said due to covid we are using sms payment via mswipe and I paid it I also received aproval code and transaction details in sms and he is asking me otp from Flipkart app but I didn't received anything from them then delivery boy not delivering my product
                        +1 photos
                        Aug 9, 2021
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 23, 2020
                        Flipkart Customer Care's response
                        We will revert on it.
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                          Saianoop Goud
                          Oct 21, 2020
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                          My order has reached the nearest hub 2 days ago and is yet to be delivered. There is no update in the flipkart app and even the chat bot isn't responding properly.
                          Flipkart customer support has been notified about the posted complaint.
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                            A
                            Anuraag Deoda
                            Oct 21, 2020
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                            Order placed on 16th October and the order is not even packed yet Escalated once but not satisfactory results.
                            +1 photos
                            Flipkart customer support has been notified about the posted complaint.
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                              M
                              mr.bhaskar
                              Oct 21, 2020
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                              Ordered an iPhone se from Flipkart on BBD sale. On order day(i.e. 16th oct) promised shipping date was 17th and delivery day was 20th oct. On 17th oct the promised shipping day was changed to 20th oct n delivery day to 25th, due to some "unknown" logistics issue. But on 20th "the unconditional shipping day" they again changed that promise day to 1st november.

                              Called Flipkart consumer care, they were unable to help me with this, they can not provide priority delivery even thought I'm a "Flipkart Plus" member and told me to wait for 1st nov.
                              Flipkart customer support has been notified about the posted complaint.
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                                S
                                San0258
                                Oct 21, 2020
                                Resolved
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                                Resolved

                                Previously I ordered a saree and it was to be delivered on 10th october but was shown as late delivery and I was told that it has rescheduled to 14th october. After 14th, flipkart customer care told me to cancel the order and order freshly as they cannot deliver. This time too, I ordered a saree and it was to be delivered on 17th october but rescheduled to be delivered on 20th october. But I received no delivery and flipkart customer service is not helping at all. They keep on delaying the delivery date and then ask to cancel it.
                                +1 photos
                                Aug 7, 2021
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 23, 2020
                                Flipkart Customer Care's response
                                We will revert on it.
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                                  Lohith Cs
                                  Oct 21, 2020
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                                  Address: India
                                  Website: Flipkart.com

                                  Flipkart is not refunding the money of worth 8908 rs, I escalated the matter no one responded after making me struggle for 7-8 days and sent mail as they have already refunded check with the bank, I did so but bank says there is no refund that they have received .they are making issue has resolved without giving any details on transaction
                                  +1 photos
                                  Flipkart customer support has been notified about the posted complaint.
                                  Oct 21, 2020
                                  Updated by Lohith Cs
                                  This is the response I have got from Flipkart

                                  Oct 21, 2020
                                  Updated by Lohith Cs
                                  Please contact me
                                  Name : Lohith CS
                                  Phone : [protected]
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                                    S
                                    Swanubhav
                                    Oct 21, 2020
                                    Resolved
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                                    Resolved

                                    I recently ordered a American Tourister bag having Order ID OD[protected]. Today I received a different bag which was damaged and had a different colour and size. I called the customer care and they said it can't be replaced. How is this service from a reputed company as yours justified.
                                    I am attaching a picture of the damaged bag that I received.
                                    Please look into the matter and replace the bag with the original bag and price that I was promised.
                                    +1 photos
                                    Aug 14, 2021
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 22, 2020
                                    Flipkart Customer Care's response
                                    We will revert on it.
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                                      soham.bhowmik
                                      from Kolkata, West Bengal
                                      Oct 21, 2020
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                                      Hi,
                                      This is to inform you that I am Soham Bhowmik, a customer of Flipkart. Recently I have bought a mobile Realme 7i (Order no OD[protected]. I received the product on 18th Oct, 2020.

                                      In this mobile I have facing one issue. I can't able to set up UPI setting due to switching to another platform from Google Pay or Paytm, PhonePe due to massage pop up. I am trying it on different phone it has been easily setup. For more details please find the attached Screen recording.

                                      Two times I have requested for replacement, but without solving my problem they are cancelled my replacement request. The technician of flipkart also admitted the problem with the phone but still rejected the replacement request. It's really harassing me. For this horrible experience, It was my last order on Flipkart.

                                      This is way, another time I am requesting you, Please solve my problem otherwise please refund my money.

                                      Regards
                                      Soham
                                      Flipkart customer support has been notified about the posted complaint.
                                      They are now attached my refund request... Thank you so much.
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                                        Nisaf Kp
                                        Oct 21, 2020
                                        Resolved
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                                        Resolved

                                        Hi team,
                                        I have canceled two products from flipkart. As per flipkart records you have completed the refund and given the reference no too but the amount not credited to my account yet
                                        Please find the booking details below

                                        1. Order ID - OD[protected] :Samsung Galaxy Watch 46 mm Smartwatch
                                        Amount : 10791
                                        2. Order ID - OD[protected] :Apple iPhone SE (Red, 64 GB)
                                        Amount : 24749

                                        I will share my bank statement of this month where you can see these amount deducted from my account on the day of purchase
                                        But no refund has done yet after canceling the product

                                        Please find the bank statement of October 2020 attached for your reference

                                        This is the first time I am facing lot of issues from flipkart
                                        Hope you will rectify this as early as possible

                                        Best Regards

                                        Nisaf Kp
                                        +1 photos
                                        Aug 13, 2021
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Oct 23, 2020
                                        Flipkart Customer Care's response
                                        Hi,

                                        Greetings from Flipkart!

                                        We're sorry for the trouble you had to go through.

                                        We would like to inform you about the refund of your order Apple iPhone SE (Red, 64 GB) with Order ID: OD[protected].

                                        The seller has initiated the refund of Rs.24749/- to your Netbanking.

                                        If you have not received the refund you may contact your bank’s customer care using the number mentioned on the back of your card with the Bank Txn Id: 74332740290028945517691 and so that they can assist you further, If they are unable to help, you may raise a dispute with the bank's grievance cell.

                                        We would like to thank you for your understanding.
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