GoAir Complaints & Reviews

MY PNR NO ONHDR4 FROM SINCE ONE MONTH MY CLAIM IS PENDING FROM YOUR SIDE OUR FLIGHT IS CANCEL FROM AIRLINE SIDE AND AIRPORT STAFF OF AIRLINE COMPANY SAID TO ME THAT YOUR U HAVE FULL CLAIM OF YOUR TICKET MY TOTAL TICKET COST IS 21000 (APPROX) AND I RECIEVED ONLY 8326 FROM AIRLINE SO PLEASE SEND ME MY FULL CLAIM ON PRIORITY...

I had cancelled my ticket on 23 May 2013 but still I have not received my refunds. I had tried calling Go air customer care many times. They always say that its in progress and will take 2 days or 3 days to get refunded. I have heard this for many times but still not received refund from Go Air. I had sent mail to go air nodal officer as well but he seems to be so careless to reply on the status. Could you please look into the matter and...

Am SARAVANA KUMAR R D from chennai. Recently i had a travel to PUNE from CHENNAI and Return regarding my OFFICE WORK as am a FREQUENT TRAVELER IN FLIGHTS. My PNR NO. UYWU1F. I traveled in G8/452 on 22 MAY 2013 at 22:50. The flight was 50 minutes late and i reached Chennai by around 02:00 AM. When i went to take my TROLLEY i found ONE of the WHEEL WAS BROKEN. IN HALF SLEEP I FELT VERY BAD and FRUTRATED on this issue and i couldn't MAKE...

Dear Sir,

I booked two tickets (One Ticket for one person and the another ticket for four persons) from Kalkata to Bagdogra for the date of[protected]. Booking date[protected]. And both tickets cancelled on 08.03.2012 through the Chennai Go Air booking counter. The staffs promised that we will send the refund money by cheque to your home, within 15 days. So i gave my passbook
account number also.

I convey...

We were on a vacation & we had to travel from Bangalore to Delhi & from there to Bagdogra. As the flight from Bangalore to Delhi was delayed , we reached the counter 30 minutes earlier than the departure time. We requested the duty manager to accommodate us in the flight. She talked to us in a very manner & rejected our request even though the flight had not taken off. We missed our flight & had to go under a huge loss. So,...

GO AIR TICKET CANCELLATION REFUND
I have booked tickets for my family to visit J&K on 04/05/2013 in Go Air by through authorised government agent. The total fare was Rs.78000/= But in the last moment, I had to cancel my trip due to sudden demise of my brother-in-law. I requested the agent to cancel my ticket and return the refund amount. But, the Go Air outrightly rejected the refund and told that no paise will be refunded. I am...

I booked a flight with Go Air from Pune to Delhi (PNR number QM7I0X) Due to some reason i had to reschedule and then cancel it. When i called on airline customer care and asked to cancelation, they cancel the booking and told me that the refund amount will be approx 7000 and it will be credited to my account within 15 days. I asked them to send me confirmation mail for the same to which they denied. It is s been a month now and I have not...

Not refund my money
dear Sir,
I had booked air tickets through irctc on21Oct 2013 from PortBlair to Kolkata. Fare amount Rs37993/- for seven person.
My Transaction ID [protected] and flight no.G8-102, PNR is BLRGAM by GO Air. But it has been cencelled by GO Air.
Kindly you arrange to send my said amount through my ATM MasterCard no.[protected] and a/c no.[protected]
Thanking you
Anindya...

Sir,
I booked for a flight from Delhi to Mumbai of Go Air for 19 March 2013 on 17 March 2013 at around 9:45 am in the morning from www.easygotrip.com
but the application status was Under Process.I waited for the status till 10:40 and then i called at this number [protected] of easygotrip but no one picked my call.After this I called at the number [protected] of GO AIR.The person over there told me to book the flight through them.I...

Hi! I wished to book tickets for my mother in a business class who will n traveling with my infant. I wish to inform that my mother is a heart patient and she is not advised to carry weights. I needed to know if on request we can get airport assistance for the infant as she will have to deplane at New Delhi n board another flight for Pune which is our destination city. I was flatly refused by the customer service people and this is highly...

Sir,
Today morning, I traveled from Chennai to Chandigarh via Mumbai. After boarding, I took out my Laptop and a small box containing 5 pen drives and a Reliance Net Connect Modem. Since I felt sleepy, I slept till nearing Mumbai Airport. On reaching Mumbai, just I took my laptop alone and missed my Pen drive set and the modem (In a Box Measuring (3" x 2" x 1") on the seat itself.

I realised only at the...

I PIYUSH DUDHORIA TRAVELING FROM MUMBAI TO GUWAHATI VIA DELHI IN GO AIR-G8151 . TIMING-8:00 A.M. ON 22/01/13 LOST JEWELLERY PACKED IN INTACT CONDITION IN CHECK IN LUGGAGE. WHILE COLLECTING LUGGAGE AT GUWAHATI AIRPORT , I FOUND LUGGAGE LOCK BROKEN AND JEWELLERY WORTH OF RS.60,000 LOST. ALTHOUGH , I HAVE MADE COMPLAIN TO GO AIR AIRPORT OFFICE , BUT NO ACTION HAS BEEN TAKEN TILL NOW. SO, I WANT TO DRAW THE ATTENTION OF CONCERNED AUTHORITY IN...

We were booked on the Mumbai-Chandigarh flight on 30th Dec. Which was cancelled. We rescheduled to go to Delhi by G8-337 leaving at 11:10

The ground staff at Mumbai under Mr Yezdi Bulsara were grossly inefficient, and we got our boarding passes at 11:45 and were assured that our baggage had been transferred "on the Ramp".

When we reached Delhi - the ground staff had no clue about our baggage - there...

dear sir/madam

this is to inform you that i ,debojit das have booked ticket on 5/12/2012 on GOAIR from delhi to guwahati dated 6/12/2012 which is scheduled on 11am.i was ready there with everything on my hand and they have also isssued me the boarding pass for the flight.

but at the instant they told me that i am unable to travel because i was suffering from chicken pox and i had marks on my face but only on...

Hi,

As my Dad was on death bed on Nov 12th, I had to cancel the ticket. As I was in hospital, I was not in a position to leave my Dad. Called the numbers[protected] &[protected] . For an hour I could not get the line. I tried for 6 hours but could not get it. I had requested a call back. Till today I have not recieved a call back.

Later I requested one of my cousin to try online. Even here we could...

I travelled by GO air flight G8-332 from Srinagar to Delhi on Oct 22nd. My baggage was mishandled by the crew. When i submitted my leather bag at Srinagar it was in a good condition however when i was waiting at the Delhi airport for my leather bay I saw it was opened and torn from sides. I complained about it to the customer service desk at at Terminal 1D at Delhi however so far i haven't heard anything from them.
This was the...

Hello
The Go air ground staff at Patna airport is very rude. Every time I have travelled out from Patna, the ground staff removes scotch bottles from check in baggage and keeps them. They state that as rule one cannot carry scotch/IMFL bottles in check in baggage. I have been travelling since past 20 years in domestic segment, but have never come accross such rule in any airport. And funnily this doesnt apply to rum or vodka bottles...

Dear sir

I had booked Go Air flight ticket from Pune to Bangalore for 2 persons on the flight G8-368 scheduled on 5th September 2012 on this day (25th August 2012). I used the net banking option on your website www.goair.in for the same purpose, but before the payment gateway could finish its job I lost internet connection and I didn't not receive any confirmation.

Then I called your Voice Helpline...

Dear Sir,
I was supposed to travel from N.Delhi to Kochi today(09.08.12) 4HXAV6. The flight was cancelled. Even though a booking was provided for 10.08.12 PNR: 4HXAV6 I was really betrayed by you. I am expending an additional of Rs. 4000/- for my one more night accommodation at the hotel and loosing one valuable working day sitting idle for your flight for tomorrow. It was informed that no relief/discount can be extended on the fare....

Go air wale chor hain. they are the biggest thief. guys if anybody is travelling with Go Air pls be careful. they open ur lagguage and steels things from that. I was travelling from Mumbai to Delhi with G8-376 on 27th June 2012, When I put my bag into lagguage I had a movile phone in that but when reached to delhi there was no phone. Somebody pls suggest me how to file a case against those theives or dacoites i say....