GoAir Complaints & Reviews

Following are the flight details of my father and sisters flight. Both times food preference chosen was vegetarian. No food was provided. Towards the end of the flight, a to go food box was provided which caused food poisoning to my father and sister. This is ridiculous service, you guys charge an arm and a leg for flight and basic amenities such as food that has been paid for is not provided. I want action to be taken against this...

My wife Mrs.Smriti Sinha (PNR NO...GIMUXG ) who was travelling on 12/04/2014 on GOAIR FLIGHT No.G8-286 from GOA to BANGALORE needed a wheelchair assistance in view of her sickness.She was even provided wheel chair assistance at the airport.The porter who was carrying her DISAPPEARED after security check and didn't turn up till the end.However airport authorities helped her to emplane the aircraft to whom I am thankful.I request a strong...

as i have book a ticket of go air online and paid the money for 4/05/14 flight from patna to kolkata. but suddenly i got a message that my flight ticket was cancelled after getting this message i am trying to contact customer care then i am to get proper feedback and response. they are putting my call for 3-4 hour on hold but not giving any response. so take some step towards it as i have to reach kolkata on 4. or provide reason for cancellation...

Inspite of several reminder to Go Air Team they are not interested to even respond to the below problem.
Its been over a month we have sent this e-mail below.. But Go Air is not concerened.
Would appreciate your help...
My email: malcolm.[protected]@yahoo.com

To,
The Go Air Team,
As per my conversation with the call center and you on the 01/03/2014 Time 19:15hrs. onwards..
we are very upset...

Dear All, I had also suffer the pain of this cheat Ariline, and after surfing on the net I came across this website. 1st I would like to share my experience, I have a trip scheduled on 8th April 2014 to Bagdogra. Hence i went online and booked Air ticket from GOIBIBO for Mumbai to Guwhati and Guwhati to Bagndogra. on 21/01/14. I was supposed to fly from Gawhati to Bagdora with GOAIR. (Booking Reference: 4V8DRO). and i got a confirmation...

Dear Sir, Earlier I have given you complaint that when i performed journey from Delhi to Sri nagar on 16/10/13 in Srinagar when i collect my suitcase that time it was broken. I had given written complaint to Mr. Nadeem at srinagar he told me either you take two hundred rupees and kill the matter otherwise our company will contact you and settle the complaint. till today i have no solution from your side. Either you settle...

Dear Sir/Madam, This is with reference of my travel to Jammu today i.e. on 31st March 2014, I was carrying my bag from American Tourist's which I got from market couple of days back, and it was in a brand condition. I did my check-in. After reaching to Jammu when I received my bag from baggage counter it was totally damaged, I felt that somebody had lifted it up. I directly approached to your personal at desk front along with the security...

Hi,

Feedback Regarding BOOKING REFERENCE: NO0Y41

Travel Sector: Delhi – Srinagar – Delhi
Date: 25 Mar 2014 – 30 Mar 2014

I called at your customer care number and told them that I want to cancel my flight (SINCE AIRLINE HAD CHANGED THE RETURN SECTOR FLIGHT),
I was told by one of your executives named: Rumana that I am eligible for a FULL REFUND. So I asked her...

We have booked goair flight srinagar-delhi for 30mar 2014 flight no g8-197 scheduled departure time was 14:30.When we reached the airport we were told that there is no flight as named above & the company has changed it schedule & instead our flight is at 16:15 g8-199.There was no information by the company on mobile or email.We have lost surgeries planned at 09:00pm.
This unprofessional attitude of go air has caused...

I made a booking on Cleartrip.com on GOAIR. Flight Number G8373 that would leave Mumbai at 16:50hrs and reach at 18:00hrs. Now suddenly just three days before the flight they inform us the flight has been preponed to 11:50hrs. Now the problems I am facing for this is massive

1. I reach Mumbai at 13:50hrs by Indigo
2. The person I am travelling with has an important meeting at 11:00hrs for which be booked at 16:50hrsbr...

My brother booked the ticket with Go air details as under: PNR No. 1PE369 Ticket No.[protected], 85, 86, 87 1) Tejwani Yogesh 2) Tejwani Divya 3) Tejwani Riya 4) Tejwant Anurag The flight was at 17:40 pm from Srinagar to Delhi on 25th March 2014.. My brother and his family came to airport at 4:00 pm sharp and got know know that the flight has gone. He was surprised and asked how? The response was that it was preponed . He asked...

i along with my wife and son booked for del-mumbai on flight no ga336 on 13.03.14 pnr no AD9NRF seq-127 and gave two nos check in luggage at delhi slip no 20284g8635484 but on reaching mumbai found only one nos suitcase the other one was missing and no reponsible staff was available. I was travelling for some medical emergency and the missing suitcase had all relevant medical records...

As you are aware that I was scheduled to return back from Delhi to Srinagar on 2nd march with departure time at 12.10pm. but it was telephonically informed that the flight timing has been postponed to 2.30 pm and again prior to the departing date I was second time informed about the reschedule by propane of the flight time at 10.55am with one stop, caused inconvenience to me as I was tabled some important works which I have to leave undone. Moreover...

With strong disappointment with the services of GoAir, I am sending this mail with my request. I hope you will reply me with relevant details as being requested in below section. I travelled on Go Air dated on 1st Jan 2014 from Chennai to Mumbai & Mumbai to Chandigarh on Flight No: G8/377 & G8/381. PNR NO: TC8BNY . Since the flight go delayed I Was said by your staff in Delhi that my flight ticket will be refunded...

Dear Sir / Madam, I had purchased flight tickets through Go Air G8-150 for Wednesday 29th of Jan for journey from patna to Delhi NON-STOP flight (Pnr no - E89SMH ).I regret to inform that Go Air flight G8-150, was cancelled and they did not arrange anything for me on that day, moreover they denied any help when asked for except rescheduling. I had to suffer a day and a half loss on my office works . The next day flight was also delayed by...

Dear Sir / Madam, I had purchased flight tickets through you vide booking ID[protected] for journey from Srinager to Delhi NON-STOP flight by Go Air and connecting flight from Delhi to Mumbai by Indigo flight no.6E-187 to reach Mumbai airport at 20:40 Hrs. on[protected], by payment from my Credit Card of HSBC bank for Rs. 45040/- as per your invoice no.NF23155 dated 28th March, 2013. I regret to inform you that Go Air flight G8-186,...

Flight dated - 5th dec 2013 from Chennai to Chandigarh
Flight Number - G8 / 304, 383
PNR No. - YSPE7G
Seat No. - 3E, 3F

I recall my nightmarish experience on captioned flight.Incidentally, i am retired top executive of nationalized bank with good travelling experience with various domestic/international flights.As such well familiar with flight protocol's etc.The sad incident pertains to chief purser/...

The air lines has some very absurd internal processes which does not have any customer service attitude. The ground staff is absolutely rude and do not have any mannerism. The training dept of Go Air has to do some serious work to train it's staff on customer service. I've experienced other airlines service and seen them go an extra mile to help the customers. But, Go Air was pathetic the least I must say. Air India on other hand...

During travel from delhi to patna in Go Ait flight, flight no.G8/189 on 11th Oct 2913 seat no 19D .pnr no. C72LR2 at 16.35 (late by hours that day)even after booking against corporate booking.food not served to me we are 12 people with same flight and same type of booking even we check in in same counter.all member served food but not to me. After enquiry air hostess told me that my name not refecting in chart with them to serve food. Very...

First time traveling by GoAir on 7th September 2013 had pathetic experience . ...first the flight got delayed by over an hour....den missed connecting flight from Delhi...next was told casually n coldly by the staff that they can't put me in a flight to Mumbai before 8:45...The whole point of booking flight 10 times more expensive than train was to save time n reach Mumbai at a time safe enough to go home alone....GoAir could have done...