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Hathway Complaints & Reviews

1.5
Last updated Apr 28, 2024
Complaints 6929
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2007
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Hathway Phone Numbers

Phone
+91 25 3252 0310
347
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+91 11 6165 6655
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75
+91 22 2600 1306
79
83

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+91 22 2600 1307
+91 80 4122 8950
+91 24 0248 8555

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Hathway Website

Hathway Head Office Address

"Rahejas", 4th Floor, Main Avenue, Santacruz (W)
Mumbai
Mumbai City District
Maharashtra
India
400054

Hathway reviews & complaints page 154

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A
Archit Acharya
from Devadanappatti, Tamil Nadu
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broadband

Address:New Delhi, Delhi, 110005

I have unsubscribed from their service for a long time. I have even returned their modem and router. I asked them not to call everyday with offers and plans. I even asked their customer care on twitter. But they do not pay heed to any requests and keep calling me everyday. This is utter harassment. I get calls in the middle of work, classes, when I am expecting important calls. Everyday they call from new numbers and it is just impossible...
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H
Helima Reema Rodrigues
from Delhi, Delhi
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no internet and no response after payment

Address:16th cross ejipura main road, 560047

These guys from hathway doesnt deserve single star... I have done the payment 3 days back.. After following up so many times they installed the modem yesterday.. But the internet is not working.. Plus i have payed for 100mbps plans and yday they changed it to 50mbps for no reason.. Already called customer care 20 times.. They keep me on hold and disconnect my call.. I called local hathway ppl who provide connection wen i say its not working...
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L
Loga600100
from Chennai, Tamil Nadu
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spam calls and sms

Shifted my residence and asked for transfer. Patiently waited for 3 months followed by numerous call from me to hathway and was finally told by velachery area manager transfer not possible. Lost 6 months subscription and moved to a new provider. The torture started when the subscription was going to end and mutiple executives started calling me at odd times every day for past 10 months. My repeated pleas explaining the situation and asking...
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J
Juhi Harischandra Singh
from Valsad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

internet service

Address:Surat, Surat, Gujarat, 394210

My internet is not working. Every month arround this dated internet stop working after complaining for 3 days they work. I haved demanded engineer visit but they didn't provided it. This creates prblm for us. Company should be band i want my refund i will sue the company as the r not providing proper service nd northern they r refund the plan amount...
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A
Ananthu1
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

the deposit for the modem is not yet refunded

Address:600113

Hathway had taken their modem threatening me with a legal notice.

They are no responding to my complaints for not returning the deposit that they have got from me at the beginning of the connection.

Their representatives promise call backs and never call back.

Account number: [protected]

Please return the money and have a little bit of self esteem....
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R
Ram Prasath Sivanandam
from Chennai, Tamil Nadu
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getting new broadband connection calls from hathway

Address:Chennai, Tamil Nadu, 600088

I am using another broadband service provider and i have never used hathway. I never even tried to apply for connection. But hathway people are calling me from different numbers everyday for new connection. I have told them i already have one but still they are not stopping. I don't know how they got my number. When i talked to them about this, they say 'i can understand your concern. Many has changed their numbers because of our calls. We...
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Address:Gokul Nagari 2 Thakur Village Kandivali (East), Mumbai City, Maharashtra, 400101

I do not know about the best isp but hathway is one of the worst internet services ever. First and foremeost they have their monopoly in our area (Means no other isp can give their services there) and their services are such that i do not even know if someone checks what the technicians are doing or whether they are even doing anything about issues faced by the customer. I was with airtel for nearly 12 years but since i changed my residence......
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K
Kanike Ranganath
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regarding reverse my payment

Address:8-3-228/426/1 rahamathnagae, Hyderabad, Telangana

My name is ranganath just 3 days back i took hathway network the service provide is worst as well as internet service also worst plz refund my amount 3100. A/c no [protected] my mail id is [protected]@gmail.com ph no [protected] i consult one person mallaesh i explained my internet problem he treat me as a mad man. He is tl of rahamath nagar hathway team. This type worst behaviour i am getting....
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T
from Mumbai, Maharashtra
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unwanted spam sms

Address:Hinjewadi, Pune, Maharashtra, 411057

I used hathway last, in year 2015 and moved to another city. Now after 4 yrs, i am getting these annoyed messages everynow and then even after blocking the source.
E. G. Dear customer, renew your hathway ac no 11096* in 50 mbps monthly plan in just rs 499 + gst*. Call [protected] t&c apply

I don't want or never contacted hathway anyway, but these sms are unstoppable. I don't want to talk to hathaway executive as well...
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K
Kopalag
from Mumbai, Maharashtra
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no refunds

Address:Bangalore, Karnataka

I signed up for hathaway connection, after providing my exact address and being told the connection will be set up the next day.

After i made the payment i was told it's not a feasible area and the connection cannot be setup.

I was told the amount will be refunded in 10 days, then i was told it will be refunded in 15 days, and now i'm being told it takes 30 days.

If the connection was not feasible...
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Address:8-3-228/426-1,RAHAMATHNAGAR, NEAR YOUSUFGUDA, Hyderabad, Andhra Pradesh, XXXXXX

Hi,

I taken hathway new connection last 2 days 6 months plan. Paid 3100/- the service provide is not good video not bufferening well as well as hot star and hd videos not open well. Respective persons reply also not comfortable they scload me also so i am not continue this service please send my refund amount.

Alc no:#[protected]
Mobile no [protected]
Mail id:[protected]@gmail.com...
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C
Chandra sekhar pendlimarri
from Mumbai, Maharashtra
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remove my mobile number from hathway database and i am no longer using connection

This my account no..[protected] and i didn't renewal because of poor service and handed over modem connection back... From past two months iam getting calls from ur telecallers i have told so many members o[censored]rs even the guys who called from mumbai also but they won't understand the problem... Please stop calling me. Iam very much irritated by ur telecallers. So, kindly remove my mobile
Number from database and note that modem...
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R
Raju Penmatsa
from Delhi, Delhi
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stop sending messages to renew

Address:Hyderabad, Telangana, 500090

Dear Hathway,

Stop sending messages to renew my account.
I quit Hathway for my lifetime because of your worst service and I never want to use Hathway broadband. So stop sending remainder messages to renew my account.
Last month one of you executive called and renewed my account and house shifting request was denied. She promised to get my connection shifting by the end of the day and due to the false claim I...
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L
Lokeshreddy9999
from Noida, Uttar Pradesh
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payment and connection issues

Address:Valsaravakkam, 600087

I have took hathway connection yesterday morning and i have paid total amount. They told the connection will be given in 24 hours but till now no tech person called. I have called nearly 20 times to customer support and one of the useless and rubbish support which hathway had. One of the worst thing was taking hathway broadband connection. Rip hathway....
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G
Gopinath.Natarajan
from Mumbai, Maharashtra
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hathway internet connection solicitation

I hold a verified registration with dnd, however on a day to day basis, i keep getting calls from hathway from the following numbers for renewal of my service which was surrendered almost a year back (June 2018).

[protected]/07/2019
[protected]/07/2019
[protected]/07/2019
[protected]/07/2019
[protected]/07/2019
[protected]/07/2019

I had already informed this...
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B
Bhavana Eaga
from Pune, Maharashtra
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charging more amount — frustrated with service people

Address:SriSaiCableNWBeerappagadda DAS III_BLK-1911592 NW, 500039

Hi team,

I am using hathaway services from long time but i am facing issues from march.

In march i didn't care about renewal is due to new rule passed by government.

I contacted cable operated in may month without providing service they charged 800\-

When i contacted them in may they said renewal can be done in online so i ignored them by paying amount for renewal.

Again...
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V
Vijaykumar111
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

submission of device - avoid legal issue

Hi sir,

I have taken hathway connection in 2018 and i moved to bangalore in april2019 last week. I raised a request to deactivate my account and collect the modem. No one came to collect so i disassembled the device. Since then i’m receiving the calls every day at least 2 times from hathway to renew my account. Every time i answered them politely to deactivate my account which they didn’t done. After 2 months i’m receiving...
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V
vidyadharanev
from Bengaluru, Karnataka
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refund pending after disconnection & unwanted sms & calls

Address:BASAVANAGAR, 560037

Hathway Account # [protected].

I had asked for my connection to be disconnected mid way due to really poor service & have the refund issued to me. So far, the refund has not been issued. I had paid 3831 for 4 months & the connection never really worked.

Above that, Now, I keep getting calls regarding renewal & SMSes atleast 5 times a day. This is becoming a torture.

Please help stop the promotional...
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P
Parvez Jesani
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

torturing me by calling me 5 times a day

Address:560038

Account no [protected]
I get 5 calls everyday from hathway since 1 month to reactivate my account. I have requested them multiple times not to call me.
It has reached a point of harassment where they are calling me from different numbers everyday.

Please help get rid of hathway and help me deactivate my account. I am fed up of their calls everyday....
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R
Rohan Bagchi
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unwanted promotional sms

Address:560076

I have disconnected my hathway connection ~6 months back and since then i have been receiving sms asking me to re connect at some price.
I also receive calls asking me the same every week.
I have asked the callers multiple times to close my account so that i do not receive any calls / sms, but looks like nothing seems to work.
Please unsubscribe me from your list.
Asap.
I do not want to reconnect....
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