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HDFC Bank Complaints & Reviews

2.9
Updated: Dec 16, 2025
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HDFC Bank reviews & complaints page 1167

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V
Vinay.588
from Gurgaon, Haryana
Aug 19, 2017
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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: hdfcbank.com

Written an mail to hdfc bank and they said someone will be in touch with me within 2 working days.
I have written the email on monday but still there is no respinse from the bank.
The way they are handling the complaints is not accepted anymore.
Only they are giving a new subject line to mention in every email like[protected] and all. Till date i have got three subject line but there is nothing in regards with the complaints which was registered.
HDFC Bank customer support has been notified about the posted complaint.
Aug 19, 2017
Updated by Vinay.588
Do not mark it as resolved until I get the money back
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    K Sankar
    from Chennai, Tamil Nadu
    Aug 18, 2017
    Resolved
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    Resolved

    Address: Chennai, Tamil Nadu, 600042
    Website: HDFC Life

    I had taken hdfc life classic assure plus policy through an agent mr. Kannan (Mobile no:[protected]. At the time of taking the policy, he told that i can make payment through credit card and he can make arrange for no cost emi without processing fee. After the policy was issued, he asked me to convert my credit card payment to emi and he'll pay the interest monthly. By that time, it was too late for me to realise that he made false promise. He paid the interest for 6 months and stopped paying now. He is not responding to calls nor responding to messages.

    I also noticed that in the policy document the agent is mentioned as "vizza insurance pvt ltd". I don't understand what relation he (Hdfc life staff) has with vizza insurance. Looks like a scam.
    Sep 19, 2017
    Complaint marked as Resolved 
    HDFC Life customer support has been notified about the posted complaint.
    Verified Support
    Aug 19, 2017
    HDFC Life Customer Care's response
    Hi, I request you to share your detailed concern with us via email to [protected]@hdfclife.com from your registered Email Id. All the points mentioned by you in it will be investigated and accordingly the response shall be shared with you by us ASAP.
    I have already sent mail to [protected]@hdfclife.com and they replied back saying there is no issue with the policy and closed the issue.
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      V
      Vandha
      Aug 18, 2017
      Resolved
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      Resolved

      Dear sir, i have availed hdfc credit card as long as 5 years back. I was regularly paying the dues.. I got shifted to my native place and hence i couldn't change the address as the address given was my earlier office address.. Meanwhile my credit card got upgraded with no. — card number. So far i have not received the upgraded card and it is still with hdfc bank.. I have made final outstanding amount of rs.10000/-in one payment in the month of nov 2016 and thereby my cc account got closed and dues are settled... After a gap of 7 months, again this july, all of a sudden, one of hdfc executive called up and said that there's an outstanding amount of rs. 1490/-. I have clearly explained to him that ther's no such dues. I got a call today from another hdfc executive and he harassed me using filthy languages. His conduct was unruly which left me with no option except to seek legal remedy.. He disrespected me inspite of being reminded to be professional.. I would like you to take appropriate action on that executive or agent inorder to safeguard the interest and dignity of the customers.
      Sep 19, 2017
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Aug 19, 2017
      HDFC Bank Customer Care's response
      Dear Vandha,

      I request you to share your card and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

      -Bejoy
      HDFC Bank Customer Assistance
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        S
        Sainadh14
        from Bhubaneshwar, Odisha
        Aug 18, 2017
        Resolved
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        Hi,

        This is reference to the transaction made into my account without intimating me by hdfc bank.

        An amount of rs:885 has been debited on 11th aug 2017 from my salary account, mentioning depository charges. I have never used this account.

        The only reason i took demat account because they forced me to take it while opening the savings account and told me that i will be not charged any amount for 2 years. But now i got it deducted after one year.

        Please provide a solution here. Its really annoying, being such a reputed bank does not stand on promises made to customers.

        K. Sainadh,
        [protected],
        [protected]@gmail.com
        Sep 19, 2017
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Aug 19, 2017
        HDFC Bank Customer Care's response
        Dear Customer,

        I request you to share your complete issue, charges details, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

        -Bejoy
        HDFC Bank Customer Assistance
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          S
          SureshP70
          from Delhi, Delhi
          Aug 18, 2017
          Resolved
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          Resolved

          I am doing consistent followup with hdfc support [protected]@hdfclife.com (Email subject: 'hdfcsl=[protected]' policy no.[protected] for releasing claim amount of the already matured policy (Matured in jan-17). Since then i am doing followup to get the claim amount released.

          Support is dumb (Most of the time), post writing several emails, said that they released the claim amount around in march-17 (They gave me date and neft success). However, i didn't received the amount. Post too many followup emails, and after i sharing my account statement (Of hdfc bank), they realized the mistake and agreed that the money is not yet released! Post re-submitting beneficiary bank account details the whole process started again. Then i got confirmation that payment will be released in 10 working days (This happened in july-17 end). Today (18 aug 17) after several followups, they are now asking aadhar and pan details!!! I sent them today that too.

          Guys don't go with any policy with this dumb company.
          Oct 3, 2017
          Complaint marked as Resolved 
          HDFC Life customer support has been notified about the posted complaint.
          Verified Support
          Aug 19, 2017
          HDFC Life Customer Care's response
          Hi, inconvenience caused to you is regretted! I will have a look into the details of your issue and would definitely assist you in getting your concerns addressed ASAP. -- Manish.
          Verified Support
          Aug 31, 2017
          HDFC Life Customer Care's response
          Hi Suresh, I apologize for the delay caused in replying to you with an update. I wish to inform you that the maturity amount would be released by us in next 5-6 working days. Previously, the amount was processed by us erroneously into the incorrect account for which the necessary corrections have now been made by us. I confirm to you that the payout amount would be released by us in next 5-6 working days. - Manish.
          Dear sir I called to your customer care executive approximately 10:40 a m of 13/08/2017 for the assistance in regarding of the information of your term plan but the executive behaved very rudely and disconnected my call.I m shocked at the behaviour of agent of a reputed company
          HDFC Life Customer Care's response, Aug 22, 2017
          Hi Govind, you may write your request for new term plan to [email protected] along with your contact details. You would be replied by sharing the required details about the available term plan with us. Also, do mention the contact no. on which you had called to enquire about the new term plan for us to act on it.
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            D
            Devendra Bhadoria
            from Varanasi, Uttar Pradesh
            Aug 18, 2017
            Resolved
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            Resolved

            Dear team,
            Please note, on 10th august'17 we had tried to add money in payzapp wolet from my hdfc debit card but some technical issue transaction got failed and money got deducted my debit card and not deposit in payzaap wolet we have put a mail to payzaap team regarding this issue. And payzaap team revert on mail they are stated refunded money in my source account on 16th august'17 (Acquiring reference number - 75260777222001000357780
            ) but still money not deposit in my account. Therefore requested to you please do the needful at the earliest.
            Regards,
            Devendra singh
            Sep 24, 2017
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Aug 21, 2017
            HDFC Bank Customer Care's response
            Dear Customer,

            That sounds concerning.​ For us to look into this matter, request you to please share your registered contact details & transaction details on the below link:http://bit.ly/2aJ9wGW

            -Bejoy
            HDFC Bank Customer Assistance
            My old company has opened my salary account in 2016, but after few months i quit my job after that i never used that account, but now its showing INR -1, 016.90 in account,
            I don't want to pay any penalty, i want to close my acco...

            My Account No.[protected]

            money not deposit in my account - Comment #2822581 - Image #0
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              K
              KK Pattanaik
              from Barpeta, Assam
              Aug 20, 2017
              Resolved
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              Resolved

              Dear Sir,
              I was an employee of HDFC Bank Ltd in Bargarh branch from may 2016 to October 2016.I need my salary slips of the given periods urgently so as to access to provident funds account which I currently unable to get from my senior authority.

              So kindly send me the salary slips in my below given email id.

              Name- Kishor Kumar Pattanaik
              Employee code- 162351

              Email- [protected]@gmail.com
              Sep 24, 2017
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Aug 21, 2017
              HDFC Bank Customer Care's response
              Dear Customer,

              Please write to exit.[protected]@hdfcbank.com with your contact details, branch location and supervisor details for further assistance.

              -Bejoy
              HDFC Bank Customer Assistance
              Hi,
              These HDFCICICI guys calls regarding the loancreditcard. these unwanted calls are increasing daily in spite of repeated complaints and your inability to stop them.*****
              I have applied for credit card 2 weeks ago and status is still showing in progress. I tried to contact HDFC bank but customer care only tell me that check status on site. My credit card ref number #[protected]S2
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                N
                Naini Prasad
                from Sangareddi, Telangana
                Aug 18, 2017
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                Address: Karimnagar, Andhra Pradesh, 505215
                Website: www.hdfcbank.com

                Dear sir

                This is naini prasad i had an bank account in hdfc bank hanamkonda branch last month i got an call from that branch regarding personal loan member mr madhukar loan department and he explain the loan i taken the loan 2lk and iam payed one emi also this month and my money also is there in that bank nearly 12000/-rs and last two days i login to my netbanking then in that i saw my balance then now the balance is 9900 change difference amount be deducted the bank with out my permissions and i went and ask the nearly branch they told that non home branch charges and amb charges cutted from ur account now i call that mr madhukar warangal brach personal loan department i told all the matter and please help me sir for this transaction he told me that i completed my targets i will not help u please take the action up on him and please help me my amount will be back into my account iam attaching my account details please and must punish that like guys not having any reponsible from the customers madhukar cell number ([protected])
                +2 photos
                HDFC Bank customer support has been notified about the posted complaint.
                Aug 18, 2017
                Updated by Naini Prasad
                Dear Sir

                this is naini prasad i had an account in HDFC BANK hanmkonda branch 375 branch code ac number [protected] last month i got an call from that branch regarding personal loan yes i taken the loan of 2lk that loan department person mr MADHUKAR contact number ([protected]) he did not told me about that non home with drawls they wil charge he did not tell me any thing and now he was telling i cant do any thing from that loan just i completed my target thats all and about my AMB CHARGES also totaly amount taken the bank with out information they was cutting my amount plz sir help me total amount was 2012 rupees and please take tha action that emplyee in loan department
                Verified Support
                Aug 19, 2017
                HDFC Bank Customer Care's response
                Dear Customer,

                The charges debited in your account pertain to non-maintenance of Average Monthly Balance or Rs. 10000.00 in your account in the months for May 2017 and June 2017. The charges are levied correctly as per the Bank's Schedule of Fees and Charges. Please visit the URL below to know the fees and charges applicable to your account:
                http://www.hdfcbank.com/personal/fees_charges/fees_charges

                -Anay
                HDFC Bank Customer Assistance
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                  S
                  Sewali Dutta
                  from Duliagaon, Assam
                  Aug 18, 2017
                  Resolved
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                  Address: Sivasagar, Assam, 785662

                  Respected sir/madam

                  I have a hdfc bank credit card last no is 1373. Name sewali dutta. My balance was diducted without any notification. When i spend 399 rs. Then msg me that current o/s - 1411. But i spend only 399. How can it possible that my balance was diducted without any permission. Please look this metter and solve it as soon as possible.

                  Sewali dutta
                  [protected]
                  +2 photos
                  Sep 22, 2017
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 19, 2017
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We seek your patience in the interim. Kindly note the query reference number for this correspondence is [protected].

                  -Anay
                  HDFC Bank Customer Assistance
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                    S
                    sheenasharma
                    from Delhi, Delhi
                    Aug 18, 2017
                    Resolved
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                    Address: 201301

                    I have hdfc credit card which expiired on last month july but no one contact to me for same & still not received new card. I shifted from register address so i have request to you send hdfc branch noida sector 1. I can collect myself. Customer care did not provide any kind of service. I am fully fed up & want to discontinue this card without pay any single coin. So pathetic service
                    Sep 18, 2017
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 18, 2017
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Request you to write to [protected]@hdfcbank.com along with ur complete issue, card and registered contact dtls. Please mention Ref ID- TTU[protected] in the subject line for me to track ur mail & assist you better.

                    -Bejoy
                    HDFC Bank Customer Assistance
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                      S
                      Sachi Shetty
                      from Bengaluru, Karnataka
                      Aug 18, 2017
                      Resolved
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                      Resolved

                      Address: Udupi, Karnataka, 576101

                      Your employee are fooling us and made us invest more than 10 lakhs do you even know how difficult it is to earn that money you guys have such a huge name n what you do is tell people so make policies and assure to give money but then end up just taking money what the hell are you getting by spoiling our livelihood you know bcz of all this my mom is going through soo much debts n stress can you even imagine i am just telling you to return my money not asking your money you guys have even taken all our bonds we don't even have proof
                      Sep 21, 2017
                      Complaint marked as Resolved 
                      HDFC Life customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 19, 2017
                      HDFC Life Customer Care's response
                      Hi, please write your issues to us at [protected]@hdfclife.com from your registered Email Id for us to have a look into the details of it. Once the email is sent, necessary investigation will be done by us and the required response shall be shared with you ASAP.
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                        V
                        Vinoth Naveen
                        from Mumbai, Maharashtra
                        Aug 18, 2017
                        Resolved
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                        Resolved

                        Address: Thoothukudi, Tamil Nadu, 628002
                        Website: Hdfc life

                        I have used classicassure plus plan on march 2017..
                        They told me a offer about like death benefit and 5% cashback for yearly premium amount of 50000 rs. Which is 5% cashback for 50000rs is 2500rs.
                        They told me to pay single payment for yearly... So now they hdfc life cheated me. They didnt give 5%cashback 2500rs..
                        Still they are not responding to me.
                        Sep 18, 2017
                        Complaint marked as Resolved 
                        HDFC Life customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 18, 2017
                        HDFC Life Customer Care's response
                        Hi Vinoth, kindly write your issue to us at [protected]@hdfclife.com from your registered Email Id for us to have a look into the details. Alternatively, you may also submit the complaint letter duly signed by you to any of your nearby HDFC Life branch to have the investigation done on it.
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                          A
                          Anamika0786
                          from Delhi, Delhi
                          Aug 17, 2017
                          Resolved
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                          Resolved

                          Address: Gurgaon, Haryana, 110019

                          Hi Team,

                          My HDFC Bank salary account was created by my company.I left the company 1 year back. Simply today i opened my hdfc account, it showing negative balance -1290, without intimation. I am not working anywhere & my salary is not coming how they can do this negative balance.I am not using debit card. I am housewife now, i can't pay this negative balance. Kindly waived and close my account no. [protected] accordingly.

                          ANAMIKA
                          Sep 24, 2017
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 21, 2017
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          Our official tried contacting you, however, was unable to reach you. Please contact Mr. Humanshu Kumar on [protected] for assistance.

                          -Bejoy
                          HDFC Bank Customer Assistance
                          Aug 23, 2017
                          Updated by Anamika0786
                          Dear sir,

                          I have contacted Mr. Himanshu kumar. But didnt get any response.

                          Kindly request you to close my HDFC Bank salary account, as I am NOT going to pay any charges.
                          Thanx

                          Anamika
                          Sep 01, 2017
                          Updated by Anamika0786
                          Dear sir,
                          I am again nd again contacting Mr. HIMANSHU, but there was no response from his side. Kindly close my A/c . I am not going to pay any amt. So, kindly waveoff all negative bal. Without any information, how the bank is going to change my salaty a/c into saving a/c. I''ll not pay any amount to HDFC Bank.
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                            V
                            Varun RK
                            from Mattanur, Kerala
                            Aug 17, 2017
                            Resolved
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                            Resolved

                            Address: Kannur, Kerala

                            They mailed me stating i will get my cash refund of failed transaction (Airtel recharge of 198) within 5 days... But it's being a month now... They are not replying to my email as well now
                            This app is such a disgrace to a great bank like hdfc... The bank authorities suggested me to use that as well.
                            Disappointed with it... I'm still waiting for the reply they are not picking up the call as well
                            Use other apps like paytm, freecharge, etc
                            Paytm has got a great customer feedback system.
                            Aug 7, 2021
                            Complaint marked as Resolved 
                            Dear Customer,

                            That sounds concerning.​ For us to look into this matter, request you to please share your registered contact details & transaction details on the below link:http://bit.ly/2aJ9wGW

                            -Bejoy
                            HDFC Bank Customer Assistance
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                              A
                              from Ghazipur, Uttar Pradesh
                              Aug 17, 2017
                              Resolved
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                              Resolved

                              Address: West Champaran, Bihar, 845438

                              I request to please renewal my credit card no. [protected] and my account no. Is [protected], i regret feels now, for too much delayed, because i don't know renewal process, and i was suffering that time. And not suport to me by branch or customer care no.[protected], [protected]

                              I hope, you accept my request.

                              Yours faithfully
                              Afroz alam
                              Sep 19, 2017
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 18, 2017
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We have taken note of your comments expressed with regard to your credit card and you may look forward to receive a response to your e-mail id by today (August 18, 2017). We request you to bear with us in the interim. Kindly note the query reference number for this correspondence is[protected].

                              -Bejoy
                              HDFC Bank Customer Assistance
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                                I
                                Ishita Saha
                                from Raiganj, West Bengal
                                Aug 17, 2017
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                                Address: Kolkata, West Bengal, 700084

                                I had a salary account in bhubneshwar branch. I had not operated on my account for a long time and it became dormat. I tried to reactivate my account from kolkata. The garia branch office told me that the only way to reactive my account in to submit a cheque to in my account to remove dormancy. I did as asked and things were sorted out. But how could this be the only process to remove dormancy? I was told that cash deposit would not work and there's no other way to go about it. It seems very strange that this is the process in your banking system. What if someone is not able to deposit a cheque? Is this really the process in place or were the people at bank misinformed?
                                HDFC Bank customer support has been notified about the posted complaint.
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                                  D
                                  Dayananda V
                                  from Chennai, Tamil Nadu
                                  Aug 17, 2017
                                  Resolved
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                                  Resolved

                                  hdfc food card password forgot

                                  Address: Bangalore, Karnataka, 5560037

                                  Dear hdfc food card team,

                                  Am using food card from long 3 years, recently faced issue food card money out of limit, so want to check food plus card credit status and one more thing i lost food plus card password to check from atm. To apply new password i try to reach phone banking from karnataka, i couldn't able to find out the option to reset password or generate password option through phone banking. Solve my problem as earliest,...
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                                  vijayananddeshmukh
                                  from Delhi, Delhi
                                  Aug 17, 2017
                                  Resolved
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                                  Resolved

                                  credit card wrong statement generated on wrong date with wrong outstanding

                                  Address: Pune, Maharashtra, 411057
                                  Website: [email protected]

                                  Hi team,

                                  I had received a statement on july 14th around 2:57 pm. Here i am attaching email snapshot. According to that email, outstanding amount mentioned was 3039 rs and i did the payment for the same. But now you credit card team have told me that i have not made complete payment and hence charged late payment charges and interest for the remaining amount.

                                  Kindly request to hdfc credit card team to look into...
                                  +1 photos
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                                  Kanna Santhosh
                                  from Addanki, Andhra Pradesh
                                  Aug 17, 2017
                                  Resolved
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                                  Resolved

                                  pos machine

                                  Address: Nizamabad, Andhra Pradesh

                                  My tid number is 98097109 sir my machine was not working fr the 6 to 7 months but my amount
                                  Of rental was debited by the company and
                                  Complained was given
                                  To u r company man of bank but no response from the bank sir i what money back its not my fault and it's not my responsibility to pay the money to bank because of bank fault so plz return my money back...
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                                  चित्रांश विपिन श्रीवास्तव
                                  from Indore, Madhya Pradesh
                                  Aug 17, 2017
                                  Resolved
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                                  Resolved

                                  Address: Indore, Madhya Pradesh

                                  Hi

                                  Actually i was applied for credit card around month ago. All the verification has been done like on call and physical verification.

                                  Credit card status is showing in progress from more than 7 days.
                                  Please help me out and i stucked even i call to bank but no respond
                                  Credit card application number:- [protected]w6
                                  My mobile number:- [protected].

                                  Regards
                                  Vipin shrivastva
                                  +91-[protected]
                                  Sep 18, 2017
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 18, 2017
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We seek your patience in the interim. Kindly note the query reference number for this correspondence is [protected] .

                                  -Bejoy
                                  HDFC Bank Customer Assistance
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