Ibibo Group / Goibibo Complaints & Reviews

I am getting nearly 100 messages per day from Goibibo stating that bookings are available for your taxi, which I don't have. I am fed up of these messages.Eventually I tried contacting their toll free phone numbers. no response. I don't have any particular number to call and talk to a concerned person

Even i am getting the messages at midnight too. these messages are effecting my phone and also effecting my job.
br...

I have booked an hotel through goibibo site for 13 to 15th July. I had to do partial cancellation due to sudden plan change. have raised a request on 13th July but till 14th July it was not resolved. i have called customer care at the time of checkout. But no resolution on that and made me to wait 2 hours at hotel reception and finally they came up that cancellation can't be done and it's non refundable.
it's a preapaid booking but...

I booked a ticket on goibibo website (PNR LFRMOM). Before booking the ticket i called the exicutive of go ibibo and ensured that there is a students baggage allowance of 40 kg. The name of the executive is Kevin. As per his instructions i booked a ticket and i did not get any allowance rather 30 kg only. I reported this issue with the customer support in less than 30 minutes of booking.
That customer support agent told me it can be...

GOMUPKGINT3cf6a09482. I had done a booking from HYD-DPS on 12th of july at 9:07 pm. Till the time of booking it was showing the return journey dates to be 3rd of September. When I booked the tickets, after the e tickets were received, the return journey showed to be 4th of September. I called their customer care executive and told about the discrepancy at 9:30 PM. He forwarded it to the technical team and reverted back on 13th july 2018 at...

I booked ticket from Pune to Sridi vide is number
GOBUSIOS9e147c6c8d. BUS was schedule to leave at 5.40AM. I got telephone from the bus conductor that bus is late by 2.30 hours. Since my further journey was already planned I was forced to cancel the ticket. But shocked to see no refund. Where I am at fault?
Kindly arrange my refund otherwise I have no option but take legal action.
This has also jeopardise the reputation...

I created my mail id on ibibo.com many years ago and I gave that as my backup id on several platforms and now that I need to reset my gmail accounts password. I cannot do that since I cannot find a way to login to my ibibo mail account. I have that gmail account as a backup in almost every website, so kindly give me access to my ibibo mail account at least once to reset my other account.
Kindly help me ASAP....

On 7th July i early checked in the hotel Surbhi guest house dharamsala booked through redbus and the hotelier denied to accept early check in and one of your employees named rahul apologised for the inconvenience and told me that a refund of rs 500 for additional services and a compensation of rs 500 will be initiated soon but no Action has been taken yet I haven't received any refund request till now...

Hi team,

I registered in oyo application to continue with the bookings.

But i didn't feel its worth to continue there, so i decided to delete my account with my details.

They are not providing the delete option for end users to get out of it in either desktop application or mobie application. And not maintining the minimum standards of an mobile application or desktop application which has millions...

Dear Sir,

i was booked Citrus Hotel in jaipur dated 14th May to 25th May through Goibibo Mobile Apps, My new joining in company at jaipur but when i reached Jaipur at 14th Morning and call for early Check-in Citrus Hotel denied to check in and reply we will not allow you to check in because Goibibo book hotel on wrong price so please contact Goibibo.

when i call to Goibibo customer care they reply after 2 hour,...

Please provide compensation for cancellation of goair flight on july 4thfrom mumbai to goa Pnr J7MDWJ.Also let us know who would compensate us for overnight stay in mumbai new flight tickets and loss of one working day
The goair counter at mumbai airport has taken a written complaint but they refused to make any alternate arrangements or arrange stay in mumbai. they asked us to contact the booking portal for compensation.please let...

I have made a booking for 5 rooms at millennium hotel, faridabad on 28th may 2018. Few days ago, i have received a call from hotel stating that the rooms are not available for the mentioned dates and i have been asked to cancel my bookings. I cannot cancel my booking as i have made my arrangements accordingly. Hotel management is informing about the glitch or rooms unavailability after ~20 days of booking, which is unacceptable. I have asked...

My name is neeraj bhargav my mobile no is [protected] jaipur to delhi cab booking complaint
I had made a booking on[protected] after which i had made online payments even when i booked a cab whose amount was rs 2273 and the money was cut from my account and my cab book book was not done and my paise also cut me how have not been back anymore and no one is help me...

I booked a bus from goibibo from lucknow to delhi, the operator confirmed the bus number and the seat number.
When the time came, they asked me to switch bus and seats to an upper to which i was not okay with and said no.
The goibibo team and the bus operator jagdamba tourism left me stranded in the middle of the road and in a very unsafe environment.
They told me they were not going to give me seats and the bus left...

I, PAWAN KUMAR Mobile no-[protected], PNR-TS[protected]ARPI, Booking id-GOBUS7cf36fed44 had booked bus to travel from Pune to Bangalore on 01 july 2018 through Goibibo. I was waiting at my boarding point Hinjewadi bridge since 7pm. I called Goibibo customer care([protected]) at 6.39pm(screenshot of my phone call log attached) to inquire about my booking after which i received a message in which contact nos bus operator were mentioned(screenshot...

I had attempted to book for a round-trip from bangalore to delhi for june 29th via goibibo on 26th may.
The tickets were not booked but an amount of 8314₹ was deducted.
After attempting to contacting them about this, unsuccessfully, they did respond much later saying that the refund will reach me within 5-14 bank working days.

After almost the whole of that period, i tried contacting them, as the refund hadn't...

Hi,

I was booked one ticket Using goibibo app ( no [protected]) unfortunately ticket was not recieved but money got deducted from my account through TEZ. Suddenly i called the team and said the same and they responded like i will recieved the money with in 2 working days, and i can book again on that time for getting another ticket. And i booked and i travelled from Chennai to Aluva. Till now i didnt recieve my refund for the...

On last friday, dated 22-jun-18 i have tried to confirm 4 train tickets from delhi to haridwar to my family from goibibo app. After deducting the payment of rs. 2160 from my syndicate debit card, the application showing that it'll take 20 mins for the confirmation from irctc, but after 20 mins it's showing the tickets are not confirmed so i chosen for refund to the same account from which i have done the payment to goibibo. Till now a week...

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Dear friends, travelling abroad, booking tickets with goibibo be aware!!!

My name is vikram, i booked airline ticket with goibibo on 8th april 2018. Below are the details of the flights:
Air india flight-ahmedabad to newark, usa, date & time: 23.04.2018, 04.55, pnr no. Jn3v1,
Flight no. Ai171, goibibo booking id: amdn2fylk cost: ₹41, 948 br...

I had booked a grand room for three days from 04.06.2018 to 07.06.2018 in hotel kings corner raja park jaipur india through goibibo on 03.06.2018 booking id [protected] and paid rs 2587 in advance. On reaching there i found that hotel was under repairs and it was impossible to stay there without having any facility, it was very disappointing situation. Before booking goibibo should have been confirmed about the facilities. At that point of...

I booked a flight ticket from manila PHILIPPINES to jaipur INDIA, through go ibibo mobile app
When i made payment through SBI UPI mobile app, the payment was successful and it debited my account 9369 INR
but when i got beck to the booking screen a message was displaying about payment failure.
I have all the payment details with me,
I hope my problem will be solved as soon as possible...