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I was supposed to pay my emi to balaji finance on july 02th, 2022 but the auto-debit never happened. after waiting for long, i transferred the emi amount manually on april 05th, 2020 to the respective merchant account number. on july 05th, 2022 i received a notification from icici stating that due to insufficient balance ecs could not be processed. i checked with my merchant on this and they have received the required emi amount. but i can see that inr 590 has been debited with the transaction code as 'ecsrtnchgs020722_sr[protected]' on july 05th, 2022.
rs.590/- big amount for me, kindly refund my amount
Aug 6, 2022
Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint.
Jul 06, 2022
Updated by kamatchi P when will refund my amount 'ecsrtnchgs020722_sr[protected]'
Verified Support
Jul 06, 2022
ICICI Bank Customer Care's response Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08epa) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
