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ICICI Bank Complaints & Reviews

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Updated: Nov 16, 2025
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ICICI Bank reviews & complaints page 102

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E
ephraimdev
from Thrissur, Kerala
Jun 30, 2022
Resolved
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Address: ICICI Bank

I'm Ephraim Devasiachen, I have been with icici bank since 2018. This year 28th June 2022 550.67/- rs is deducted from my account without any alert message. I'm not sure how demat account was created. I'm not using any Demat account and the representative didn't inform any charges while opening the account. But still this charges are applied and debited from my account. DMC/ DP CHGS TILL MAY-22 is shown in the statement. Please provide proper reason why amount is getting deducted without any authorization.
Please make sure to credit the amount which has been debited so far.
+1 photos
Aug 1, 2022
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Jul 01, 2022
Updated by ephraimdev
Fraud Call received posing as ICICI bank customer care. Requested to install Anydesk application and give him access. Scamming and trying to cheat customers.
Verified Support
Jul 01, 2022
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0878u) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    A
    anubhzz
    from Mumbai, Maharashtra
    Jun 30, 2022
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    Two EMI's started for One purchase on ICICI Credit Card

    Two EMI's started for One purchase on ICICI Credit Card

    Please Help!

    My contact no. is + 91 - [protected]

    I am attaching two images that are marked and two that are not

    You can see in the two images marked with color line boxes

    YELLOW BOX shows the main transaction

    GREEN BOX shows the EMI Conversion and first instalment billed
    (This is the correct...
    +4 photos
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    A
    Akashkrsingh
    Jun 29, 2022
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    Address: Cyber Green, Gurgaon, Haryana - 122002

    Myself Akash Kumar, I have been with icici bank since 2018. This year 2022 826/- rs is deducted from my account without any alert message. This charges are applied and debited from my account on 28 June 2022. DMC/ DP CHGS TILL MAY-22 is shown in the statement. So please make sure to credit the amount which has been debited so far.
    +1 photos
    Aug 11, 2022
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Jun 30, 2022
    ICICI Bank Customer Care's response
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a085vp) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      S
      Shasvat Mehta
      Jun 29, 2022
      Resolved
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      An amount deducted from my bank account named undermentioned
      Shasvat Mehta
      Ac:[protected]
      Ifs - icic0001719

      Rs 590 has been deducted from my account on[protected] against nach_ad_rtn_chrg~adbldesk~

      On 29th june

      Let me know why you charging this amount from my account. What this is charge for?
      I am maintaining my monthly limit above 10000 then how could you charge
      .
      Kindly refund my money otherwise i will file a compliant in consumer forum.
      Thanks & regards
      Shasvat Mehta
      Aug 1, 2022
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Jun 30, 2022
      ICICI Bank Customer Care's response
      Dear Customer,

      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

      Regards,
      ICICI Bank Customer Service Team
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        S
        Safrudeen
        Jun 29, 2022
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        Hi Team,
        I had opened my icici fixed deposit account from Mira road branch to avail credit card facility however the representative who helped me with process asked me to open savings account with the bank as well as demat account which I did even though I did not knew what is demat account and he himself purchased IDFC shares from my account and had asked me to sell off whenever I want. I never looked after that as I was least bothered about as my primary concern was to get credit card through fixed deposit. Few months back an ICICI representative called me on my phone stating that my demat account is unused and I would be levied charges and he then guided me over the phone how to sell off that IDFC shares and close the account to avoid charges. However to my surprise when I went through my statement today I was shocked to see Rs 826 being debited and narration against as DMC/IN[protected] DP CHGS and when I searched on google as to what it is, came to know that its Demat charges. Further upon more research I came to know there are many more people like me who have been defrauded by ICICI bank in similar way. Your sales representatives make people open accounts that they do not want and on top of that they are never told that there would be such charges applicable. This is absolutely pathetic from ICICI part. I need my amount that was taken by you'll on 26th May.

        My account number is[protected]
        Phone number is: [protected]
        Jul 31, 2022
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Jun 30, 2022
        ICICI Bank Customer Care's response
        Dear Customer,

        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team
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          P
          pm_sanjeev
          from Hyderabad, Andhra Pradesh
          Jun 29, 2022
          Resolved
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          Resolved

          I am Sanjeev. I am having savings bank account at ICICI Bank, Madhapur branch. On 28th June 2022, I've an unauthorized debit of Rs. 826/- with transaction remarks "DMC/IN[protected] DP CHGS TILL MAY-22". As I am unable to reach ICICI customer care number, I would like to register a complaint against this transaction that has happened without my authorization. Concerned bank is requested to reverse this transaction.

          Thanks & Regards
          Sanjeev
          +1 photos
          Aug 7, 2022
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Jun 30, 2022
          ICICI Bank Customer Care's response
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a085) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            C
            CS Vikas Gupta
            Jun 29, 2022
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            Address: LUDHAINA

            I have max life term insurance ecs of rs. 921/- and also invested mutual fund. due to sunday mutual fund deducted amount before sip date and we have not received a message and mail for icici ecs deduction of term insurance and due to this my ecs return and then and got a message of ecs failed and i paid this emi online. charges rs. 590/- decuted and narration is
            ecsrtnchgs270622_sr[protected].

            Account Number[protected] VIKAS

            kindly refund my charges
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a083wf) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              S
              sukumar543
              from Nellore, Andhra Pradesh
              Jun 29, 2022
              Resolved
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              Resolved

              Epf bank kyc verification under process

              Hi,
              I added my icici bank account to bank kyc in epfo portal. It's status is showing as verification under process. I need to complete this verification bit earl. Need Bank support on this.
              I visited my nearest branch and had a talk with customer care executive but didnt get proper response....
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              B
              batman008
              from Thane, Maharashtra
              Jun 29, 2022
              Resolved
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              Resolved

              ICICI Bank - CashTxnChgs- Branch-May22-GST

              Last month, i had to deposit some cash using the cdm machine at my home branch.

              I had enquired in the branch itself if I would be charged any fee if I happen to deposit xxxx amount to which I was assured that there would be no charges If I deposit the stated amount.

              I proceeded to deposit the said amount.
              Fast forward to a few days back, when I was checking my statement, I could notice a charge of around...
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              C
              Chananaanubhav
              from New Delhi, Delhi
              Jun 29, 2022
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              Changing Address
              I have purchased Children Growth Bond[protected]CGB in Name of my Son -Anubhav chanana on Dated 26/07/2001, I have sent my application for change of address & also for giving me the present Status of the above said Bond but i have not received any reply so far even after complaining several times.

              Bond Holder Name - Anubhav chanana
              Father's Name - Lalit chanana
              Date of Purchase - 26/07/2001,
              Bond Holder No[protected]
              Certificate No - 329

              Therefore it is requested to please arrange to show me the present Status of the above said Bond & oblige.
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a082r6) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                R
                Rajeshksingh25
                from greater Noida, Uttar Pradesh
                Jun 29, 2022
                Resolved
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                Hi there, please be informed that ₹826 has been deducted from my ICICI salary account for demat account charges which I haven't use and last year 2021 I spoke to ICICI customer service to close the account at that your executive said your demat account will be closed within 24 to 72 working hours.

                If the account is closed than why ₹826 has been deducted from my account?

                I want my refund ASAP!
                +1 photos
                Aug 8, 2022
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Jun 29, 2022
                ICICI Bank Customer Care's response
                Dear Customer,

                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Tea
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                  S
                  Sujoy101
                  Jun 29, 2022
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                  I have been issued with an icici only vimal vaatsalya bond money multiplier
                  bond-private placement series R/BPN/99/1 face value of which Rs. 1000/- only issue date : 01.07.1999, redemption date : 01.01.2018 with a tenure of 18 years 6 months bearing bondholder no 0000001, certificate no. 5151

                  Attached the certificate copy.

                  Sincerely appreciate your help to recover the maturity amount for the said bond from ICICI.
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a082rh) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    V
                    VishalShivhare
                    from Mumbai, Maharashtra
                    Jun 29, 2022
                    Resolved
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                    Resolved

                    Transaction held without intimation or notification

                    Address: MUMBAI

                    The said transaction held on 28.06.2022 of 590 INR without any intimation or notification, amount deducted from account for not maintaining minimum balance but on record the amount was maintained well in time for the Transaction to be held on 20.06.2022.

                    Statement shown as below:
                    NACH_AD_RTN_CHRG~BIRL~ 20.06.2022.

                    ICICI BANK customer representative took note and asked to stay online while on call, so...
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                    S
                    Sharathdp
                    from Bengaluru, Karnataka
                    Jun 29, 2022
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                    My ICICI meal card got expired an year ago. I have been trying to contact them since it expires. I could not able to reach out them as there is no specific path or contact details available.
                    I have sent multiple emails regarding the same but there is no response.
                    I have 2000 to 3000 balance in that card. Now I am not able to use that card and I don't have new card as well.

                    Please help me with this.

                    Thanks
                    Sharath
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 29, 2022
                    ICICI Bank Customer Care's response
                    Dear Customer,

                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                    Regards,
                    ICICI Bank Customer Service Team
                    Jun 29, 2022
                    Updated by Sharathdp
                    I am not able to see the response which I got from customer care support.
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                      K
                      Krishna Yadav Vallapu
                      Jun 29, 2022
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                      Am Krishna Vallalpu 826.00 Rupees has been deducted from my account as[protected] DP CHGS TILL May-22) DP charges on

                      28/6/2022. I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction

                      message to my mobile. I need justice and my money back immediately.My Account Number is[protected].
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a082sl) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        A
                        abk2192
                        from Pune, Maharashtra
                        Jun 29, 2022
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                        Address: Begusarai, Bihar

                        Dear Sir,
                        I have multiple MF SIPs with Groww app, which is scheduled for 28th of every month. However, Groww is deducting the money on 27th itself. If the balance is insufficient, customer has option to manually add the amount in the groww account directly.
                        In my case the amount was to be deducted on 27th june, so I added the required balance in my account. Since it was not deducted on 27th, I manually added it to groww app and my SIP was done without any issues.
                        But on 28th June, I saw that three deductions of Rs. 590 each(ECSRTNCHGS270622_SR[protected], ECSRTNCHG01_270622_SR[protected], ECSRTNCHG02_270622_SR[protected] has been done from my account.
                        This is the first time that I have faced this situation. Please help by reverting the amount.
                        Thanks in Advance,
                        Abhinav
                        +1 photos
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                          Piyushgoel08
                          from Noida, Uttar Pradesh
                          Jun 29, 2022
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                          Address: Shoppix mall sec 61 noida

                          Myself Piyush Goel I have been deducted with 826 rs on 28th June under the name of DMC dp charges till june 22

                          I am using icici since about 9 years and i have never activated and use this demat account then how I am being charged .
                          ICICI Bank customer support has been notified about the posted complaint.
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                            D
                            dilpreetbhogal
                            Jun 29, 2022
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                            Address: Vpo moron teh. Phillaur distt jalandhar punjab

                            Myself DILPREET SINGH, i have been with icici bank since 2021. Today checked acconut statement i have seen deduct some amount of account number 826/- without any alert message. I am not using any demat account and the representative didn't inform any charges while opening account. But still this charges are applied and debited from my account. Dmc/ dp chgs till may-22 is shown in the statement. So please make sure to credit the amount which has been debited so far.
                            +1 photos
                            ICICI Bank customer support has been notified about the posted complaint.
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                              D
                              deepak287
                              from Mumbai, Maharashtra
                              Jun 29, 2022
                              Resolved
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                              Resolved

                              Rs 590 is incorrectly debited from my account with remarks as NACH_AD_RTN_CHRG~INGENOT.
                              I do not have any loans with icici nor have I missed any EMIs or payments. This charge is inappropriate and should be reversed immediately.
                              Jul 30, 2022
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 29, 2022
                              ICICI Bank Customer Care's response
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a082rn) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                rakeshjipr
                                from Thane, Maharashtra
                                Jun 29, 2022
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                                I am Rakesh Singh. 826.00 Rupees has been deducted from my account as[protected] DP CHGS TILL MAY-22) DP charges on

                                28/06/2022. I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction

                                message to my mobile. I need justice and my money back immediately.My Account Number is[protected].
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a082rr) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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