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3.3
Updated: Apr 11, 2026
Complaints 23779
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14308
Unresolved
9471
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ICICI Bank reviews & complaints page 102

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M
Madhan1996
Jul 5, 2022
Resolved
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Today I have paid emi amount manually and also ecs auto depit also made. So 19107 amount was addded un adjusted amount. Could you please help me to resolve
Aug 18, 2022
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jul 09, 2022
ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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    A
    AkashP001
    from Chandigarh, Punjab
    Jul 5, 2022
    Resolved
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    Resolved

    My ICICI credit card payment was declined, showing that you have only Rs. 35000/- limit. While the ICICI mobile app shows the limit of Rs. 74000/-. The bank's customer care number responds by IVR, which keeps going round and round with no result. My relationship manager has no idea what's going on.

    Your services are the worst. I do not want to be affiliated with this bank. Close my account, and please stop fooling with people.
    Aug 11, 2022
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Jul 09, 2022
    ICICI Bank Customer Care's response     Dear Customer,
    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08cs2) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      T
      Tejasg26
      Jul 4, 2022
      Resolved
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      Resolved

      Multiwallet Card Blocked

      My multiwallet meal card just het activated now. I tried using some options in pockets app & I accidentally blocked my card & now I'm unable to see it. Please unblock it & remove that option from there or mention permanent block there....
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      M
      Mani7456
      from Keeranur, Tamil Nadu
      Jul 4, 2022
      Resolved
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      Resolved

      Address: M. KARTHIK 314/A South Street, puliyur, Kulathur taluka. Pudukkottai district

      Sir when I going to withdraw your atm, I didn't get money, but amount deducted
      Aug 9, 2022
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Jul 09, 2022
      ICICI Bank Customer Care's response       Dear Customer,
      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08crs) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        2
        27Gauri
        Jul 4, 2022
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        Someone has called to send me CV after that they informed me that I have selected for ICICI Bank for interview or employee code u have to pay some amount which I have paid bucz I want to booked interview after I crack interview they said me refundable security deposit amount which I have paid for verification at residence location After that before verification team coming on call they have asked me for money which I refused after that they are not receiving calls
        ICICI Bank customer support has been notified about the posted complaint.
        View replies
        Good afternoon, thank you for writing to us. Please message us your contact number and email id on our official Facebook page https://www.facebook.com/icicibank or DM us on Twitter @ICICIBank_Care.
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          N
          Nidhi perumalla
          from Hyderabad, Telangana
          Jul 4, 2022
          Resolved
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          Resolved

          Worst bank ever, , , same thing happened to me and we kept visiting bank they doesn’t even know anything. So unprofessional.. they closed the acc for no reason, when asked the CUSTOMER care rep they give ###. When visit the bank they ask to call CUSTOMER support, when called CUSTOMER support they ask to visit the bank. Like seriously.. ? I’m a working doctor, and I don’t carry any cash and this is 3rd day. And money also got debited.
          Aug 6, 2022
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Jul 04, 2022
          ICICI Bank Customer Care's response           Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08akm) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            D
            Divyathilak
            from Hyderabad, Andhra Pradesh
            Jul 4, 2022
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            I am the a/c holder of icici bank from few years

            Now they have charged 502 under this category dcardfee

            I am not aware what type of charges are these.
            They never informed me regarding these charges either by email or by letter.
            Who has given right to icici bank to deduct the money without informing us.
            Because we kept the money in bank that give right to bank that they can do anything whatever they want
            ICICI Bank customer support has been notified about the posted complaint.
            View replies
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08a9s) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              P
              peeyushicic
              from Jaipur, Rajasthan
              Jul 4, 2022
              Resolved
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              Resolved

              Amount is debited but not credited to other bank.

              Hello
              When i transferring amount from my ICICI bank to other bank, the transaction failed and showing this message: timed out for beneficiary.

              Here are the my transaction details:
              Reference Number:[protected]
              Date and Time: 1st July Friday, 9:39 PM

              Plz do solve it and get back my money to my account.

              Regards
              Peeyush...
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              D
              Dattusmart
              Jul 4, 2022
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              Dear sir, I have ICICI Safety Bond--- OCT, 1998 as Money Multiplier Bond Date of Allotment : 01/12/1998 Issue Price : Rs.4000/- Redemtion Date : 01/05/2023 BondHolder no : 4534-053. Certificate no : 3327 Name of Bond Holders : KANJULURI DATTATREYA TIRUPATI No of Bonds : 01 Distinctive no :[protected] This bond has been issued by ICICI Limited on 01/12/1998, Bombay.Please let me know the Present value and how to Redeem it.
              ICICI Bank customer support has been notified about the posted complaint.
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                J
                Jeevan Bhate
                Jul 3, 2022
                Resolved
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                Resolved

                Today I have send money to Yatin Jeevan Bhate from my saving Account
                No[protected] to SBI by mode Of Imps
                While going through the statement It is observed that
                Payment transaction charges for pay confirmation was charged twice
                I e. Rs99+Rs 99= total 198 rupees has been charged.
                So it clear the Rs 99/- has been doubly debited.
                You are requested to Refund Rs 99/- and credit to my SAving account
                Xxxxxx982 immediately.
                Unhappy with heavy charges and service is not up to the mark of satisfication
                Jeevan Bajirao Bhate
                Aug 9, 2022
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Jul 03, 2022
                Updated by Jeevan Bhate                 Please reverse back Rs 198/- and credit to my account[protected]
                Jul 04, 2022
                Updated by Jeevan Bhate                 Please reverse back Rs 198/- to my saving accounts
                Jul 04, 2022
                Updated by Jeevan Bhate                 As above
                Verified Support
                Jul 04, 2022
                ICICI Bank Customer Care's response                 Dear Customer,

                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team
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                  N
                  naika07
                  Jul 3, 2022
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                  Resolved

                  Myself Asmita naik, I have been with icici bank since 2015. This year 2022 344/- rs is deducted from my account without any alert message. I am not using any Demat account and the representative didn't inform any charges while opening the account. But still this charges are applied and debited from my account on 28 June 2022. DMC/ DP CHGS TILL MAY-22 is shown in the statement. So please make sure to credit the amount which has been debited so far.
                  Aug 18, 2022
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 04, 2022
                  ICICI Bank Customer Care's response                   Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08a8r) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    C
                    Chinna Rao Vakalapudi
                    Jul 3, 2022
                    Resolved
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                    Resolved

                    Hi, my money got deducted from my account on the name of PPL/wpp renewal policy on July 1st 2022.Even i don't know about the policy, how can the organisation deduct money from my account haven't got any sms, got to know when i go through bank statement.Need Rs 1899 refundable and I was expecting an answer why this happened? Haven't enrolled to any policy if incase it's there on my name please cancel it.clear it and refund money
                    Aug 5, 2022
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 04, 2022
                    ICICI Bank Customer Care's response                     Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08a8n) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      S
                      Saif qureshi
                      Jul 3, 2022
                      Resolved
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                      Resolved

                      Address: Madan Chowk Kamptee

                      Name - Mohammad Saif Qureshi
                      Mobile - [protected]
                      ICICI Account No[protected]

                      826.00 rupees has been deducted from my account as (Dmc dp chgs till May-22) on 27-June-2022. I used my demat account very rarely.
                      I also called for closure of my account but they said it will be free so don't close.
                      The icici representative told that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.
                      Aug 4, 2022
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 04, 2022
                      ICICI Bank Customer Care's response                       Dear Customer,

                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team
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                        A
                        avroghosh33
                        Jul 3, 2022
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                        Myself Debabrata Ghosh, I have been with icici bank since 2020. This year 2022 764/- rs is deducted from my account without any alert message. I am not using any Demat account and the representative didn't inform any charges while opening the account. But still this charges are applied and debited from my account on 4 July 2022. DMC/ DP CHGS TILL MAY-22 is shown in the statement. So please make sure to credit the amount which has been debited so far.
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 04, 2022
                        ICICI Bank Customer Care's response                         Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08a9b) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
                        Jul 14, 2022
                        Updated by avroghosh33                         No one help me
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                          A
                          avroghosh33
                          Jul 3, 2022
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                          I'm Debabrata Ghosh. On 04/07/2022 764/- rs is deducted from my account without any alert message. I am not using any Demat account and the representative didn't inform any charges while opening the account. But still this charges are applied and debited from my account on 4 July 2022. DMC/ DP CHGS TILL MAY-22 is shown in the statement. So please make sure to credit the amount which has been debited so far.
                          ICICI Bank customer support has been notified about the posted complaint.
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                            P
                            pres
                            Jul 3, 2022
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                            Want to change my Bank a/c details and Home address for redemption of the Bond value due on October 5, 2022. Bondholder No. 4260000, Certificate No. 7693. My name is Gur Saroop Sood
                            ICICI Bank customer support has been notified about the posted complaint.
                            View replies
                            Dear Customer,

                            We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a089ir) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              V
                              Veldandi sai
                              Jul 3, 2022
                              Resolved
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                              Resolved

                              Address: Ahalyanagar Road no 3, Saidapoor road

                              Iam veldandi sai my registration number [protected] closed but overdues showing amount showing 2 rupees please ensure closed my cibil please let's you inform to cibil team
                              Jul 3, 2022
                              Complaint marked as Resolved 
                              Delete
                              ICICI Bank customer support has been notified about the posted complaint.
                              Jul 03, 2022
                              Updated by Veldandi sai                               Delete
                              Verified Support
                              Jul 04, 2022
                              ICICI Bank Customer Care's response                               Dear Customer,

                              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team
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                              2 found this helpful
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                                S
                                sarita.jain25
                                from Bhiwadi, Rajasthan
                                Jul 2, 2022
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                                Address: Bhiwadi

                                My account showed deduction of rupees 1899 for wpp sr[protected]renewal from last 3 years. But i have never enrolled for such a plan. As a Senior citizen I have no idea about this term . So please help me get back my money as soon as possible. Amount deductions without our consent is not reasonable. Please cancel the policy as i don’t need it and i never used it. Please try to clear this request asap.
                                ICICI Bank customer support has been notified about the posted complaint.
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                                  S
                                  sarita.jain25
                                  from Bhiwadi, Rajasthan
                                  Jul 2, 2022
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                                  Address: Bhiwadi

                                  Dear Sir,
                                  I'm Sarita holding ICICI savings account for past 3 years. A/C#[protected] in Bhiwadi Rajasthan.
                                  Without any intimation my account has been debited. I have never come across something like this on a monthly basis.
                                  Please take some action against the bank.

                                  2 23, 02, 2022 23, 02, 2022 MABchgs-Dec21+GST 118.00 63.38
                                  3 23, 02, 2022 23, 02, 2022 MABchgs-Jan22+GST 63.37 0.01
                                  4 24, 05, 2022 24, 05, 2022 MABchgs-Apr22+GST 2.99 0.02
                                  5 24, 05, 2022 24, 05, 2022 MABchgs-Mar22+GST 0.02 0.00
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Customer,
                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08kfw) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    B
                                    Bidhun123
                                    Jul 1, 2022
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                                    Hello ICICI,

                                    Every month 100rs debited in my account under iprugtp-nca. I want the amout charged debited to be refunded and it has been going on for months.
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    View replies
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a088vf) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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