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ICICI Bank Complaints & Reviews

3.2
Updated: Jan 2, 2026
Complaints 23755
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ICICI Bank reviews & complaints page 99

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T
Tharunyaa
Jul 9, 2022
Resolved
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Amount should be taken in my account without any intimate for rupees 589..I want to my money back.. otherwise I close my account in your bank...I have so much of financial problem. but your bank taken my money...I want to my money back
Aug 11, 2022
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jul 11, 2022
ICICI Bank Customer Care's response
Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08lqi) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    A
    Aj97400
    from Pune, Maharashtra
    Jul 9, 2022
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    Address: Nigadi

    I have not approved any such transactions of 476.38 rs on 8 th July I am asking for the REFUND please process the amount it is big deal for me
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Customer,
    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08khj) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      B
      Bawa02
      from Bageshwar, Uttarakhand
      Jul 9, 2022
      Resolved
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      Resolved

      Address: Rawaikhal, Bageshwar, uttrakhand 263641

      [Resolved] ICICI Bank — From my a/c PPL/WPP 1899.0 Amount Deducted
      Shankar Singh Rawal
      from Bageshwar, Uttrakhand
      July 04, 2022
      July 04, 2022
      Hi icici,

      4rh July 2022 i can see that rs.1899/- has been deducted from my icici bank account mentioning wpp renewal plan. Why are you deducting money from my ICICI account, why is this money deducting Rs 1899 again and again? stop it immediately. Otherwise I will close my account.

      Thanks
      Shankar Singh Rawal
      +1 photos
      Aug 14, 2022
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Jul 11, 2022
      ICICI Bank Customer Care's response
      Dear Customer,

      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

      Regards,
      ICICI Bank Customer Service Team
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        SatyaKayala
        from Hyderabad, Telangana
        Jul 8, 2022
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        Resolved

        Address: ICICI Bank Limited ICICI Phone Banking Center, ICICI Bank Tower, 7th floor, Survey no: 115/27, Plot no. 12, Nanakramguda, Serilingampally, Hyderabad
        Website: www.icicibank.com

        In 2021 I received a post from ICICI bank stating that my ICICI Mine Savings Account will be closed if I didn't complete my KYC within the deadline. As a result my account has been closed. But when I am trying to open a New Mine Savings account from ICICI Website, it is saying that I already hold a savings account with ICICI. Due to this reason it is not allowing me to open a new Mine savings account. When I visit nearest branch in order to active or close my previous account. They are saying that I don't have any savings account with ICICI. I don't know what to do, or to whom I complaint. So I am complaining here expecting some resolution. Looking forward to hear from you. Here is my details ph no: [protected] and email: [protected]@gmail.com
        Aug 15, 2022
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Jul 11, 2022
        ICICI Bank Customer Care's response
        Dear Customer,

        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team
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          A
          ananthanag prao
          Jul 8, 2022
          Resolved
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          Resolved

          Transaction Details:

          Transaction Date 21/06/2022 11:50:47
          Transaction Description - NEFT[protected][protected] PADMANABHA RAO ANANTHANAG
          Transaction Amount 55526.56
          Debit / Credit Reference No.N[protected]
          Aug 14, 2022
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Jul 11, 2022
          ICICI Bank Customer Care's response
          Dear Customer,

          We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08lr1) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            E
            Enolisa
            Jul 8, 2022
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            Hello,
            I have transferred my account from one state to another and updated the IFSC code in EPFO portal. The status shows verification in process.
            Please let me know how many days will it take to verify or if I need to take any further step. Why is it taking so long. I am worried because I need to apply for PF withdrawal soon.
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Customer,
            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08kho) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              V
              vrai152
              Jul 8, 2022
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              This is 15 year loan LBCHD with good repayment history with only 6 months remaining.

              In Month of June, Bank deducted double payment of EMI. I expected that additional EMI amount will be returned immediately. However it is not. Also, Bank is not using this amount for next EMI

              Moreover, on bank support site, there is no option to create service request for such complaints (Only deliverables related and data modifications SR options).

              Details - Loan Nu - LBCHD [protected]

              I got a message that EMI due on 10th June, 2022 is bounced. By 15th June, I transferred Rs EMI amount to linked savings account for autopayment of EMI. To my surprise, this amount got blocked by savings bank for no reasons. When visited Bank branch, I was rather asked to make another EMI payment so that this amount can be released. So on 24th June, I made another payment of EMI. clearly marked the check that this is EMI payment.

              However, the amount blocked is never returned back to my savings account. On contacting customer support, I am being told that this will be applied against principle re-payment and loan will be restructured without my request or consent. I am in need to money and have not breached the loan on repayment. So why such one sided decision without contacting or taking consent. I need my money back.
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Jul 09, 2022
              ICICI Bank Customer Care's response
              Dear Customer,

              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

              Regards,
              ICICI Bank Customer Service Team
              Jul 17, 2022
              Updated by vrai152
              This is to update you that No one has contacted yet.
              In addition, in this month same thing has been repeated again. Amount is blocked in Savings account instead of EMI deduction.
              This is to update you that No one has contacted yet.
              In addition, in this month same thing has been repeated again. Amount is blocked in Savings account instead of EMI deduction.
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                R
                Rahul Jaiswal955
                from Mumbai, Maharashtra
                Jul 8, 2022
                Resolved
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                Resolved

                Address: Shop No 12,13 Green Park CHS, Plot No. 2 and 3, Sector 3, Ghansoli, Navi Mumbai, Maharashtra 400701

                My Account got debited with 590 Rs as ECSRTNCHG.Please refund my amount and do needful.
                I am old customer of icici bank but not satisfying icici bank rules.this is not first time so many times same issues i am faced.
                This is not fare.
                Aug 9, 2022
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 09, 2022
                ICICI Bank Customer Care's response
                Dear Customer,
                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08khy) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  V
                  vijayalekshmy
                  Jul 7, 2022
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                  ICICI Deep Discount Bond
                  Vijayalekshmi S
                  Aravila puthu veetil thekkathil kavanad po 691003 kollam kerala
                  July 07 2022

                  A Deep discount bond of ICICI was purchased in the year 1997 in my name(dated 27/05/1997) for Rs 2750 with maturity value of Rs 1 lakh to be redeemed in 27 may 2022. The details are given here under

                  Name of the Bond Holder- Vijayalekshmi S
                  Bond Holder No[protected]
                  Certificate No - 40276

                  To my suprise, when i contacted ICICI recently, I was told that the scheme had been wound up long back and I need to approch IEPF to get a meagre amount from them

                  I request for taking up the issue suitably for early redressal i.e, to get full face value amount of bond.
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 09, 2022
                  ICICI Bank Customer Care's response
                  Dear Customer,
                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08kgt) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
                  Jul 11, 2022
                  Updated by vijayalekshmy
                  Can you please provide your email id
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                    K
                    Karanaffairs
                    from Delhi, Delhi
                    Jul 7, 2022
                    Resolved
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                    Resolved

                    Multiple charge of 590RPS
                    I am getting multiple charges of 590RPS. please resolve This asap
                    My contact number is [protected] thank you
                    Aug 9, 2022
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 09, 2022
                    ICICI Bank Customer Care's response
                    Dear Customer,

                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                    Regards,
                    ICICI Bank Customer Service Team
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                      S
                      Suresh Vishwakarma
                      from Mumbai, Maharashtra
                      Jul 7, 2022
                      Resolved
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                      Resolved

                      Address: JAL NIGAM ROAD NR. HANUMAN RICE MEAL BHARAULI ROBE, JAL NIGAM ROAD NR. HANUMAN RICE MEAL BHARAULI ROBE

                      Ecsrtnchg charged 590 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is suresh.[protected]@gmail.com
                      +1 photos
                      Aug 9, 2022
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 09, 2022
                      ICICI Bank Customer Care's response
                      Dear Customer,

                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team
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                        S
                        Suresh Vishwakarma
                        from Mumbai, Maharashtra
                        Jul 7, 2022
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                        Address: JAL NIGAM ROAD NR. HANUMAN RICE MEAL BHARAULI ROBE, JAL NIGAM ROAD NR. HANUMAN RICE MEAL BHARAULI ROBE

                        Am an icici bank customer. On 07 July 2022 ecsrtnchg charged 590 rupees 2 times. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is suresh.[protected]@gmail.com...
                        ICICI Bank customer support has been notified about the posted complaint.
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                          V
                          VARUN VUPPUTURI HKyAguYxff
                          Jul 7, 2022
                          Resolved
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                          Resolved

                          Hello, I'm Varun from hyderabad.

                          I have seen the following transaction. Not sure why i have been charged or deducted the amount from my savings.

                          07/07/2022
                          EBA/NSE/N 2022127//[protected] dr. 516.75

                          Not getting refunded, please advise.
                          Please refund that asa
                          Aug 9, 2022
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 09, 2022
                          ICICI Bank Customer Care's response
                          Dear Customer,
                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08khs) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            H
                            HarshalJ
                            from Nagpur, Maharashtra
                            Jul 7, 2022
                            Resolved
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                            Resolved

                            Address: 107, Shahu Nagar, Manewada Besa Road, 440027

                            Hi i am harshal jain, i have icici banck account. in last week 07/07/2022 590 ru. deducted from my bank account while account is salary account. this is not saving account, why bank are applying this type of charges without informing. Also last year deducted near about 1200 Rupee. i complaint but still not received single rupee.
                            Aug 9, 2022
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 09, 2022
                            ICICI Bank Customer Care's response
                            Dear Customer,
                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08kf1) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              K
                              Komal9001
                              Jul 7, 2022
                              Resolved
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                              Resolved

                              Address: ICICI bank MIDC phase II Dombivali Branch

                              Myself komal Dilip survase

                              I am an account holder of Icici bank(corporate banking)
                              Dombivali east midc Branch
                              On analysing my current account statement I found that the bank has charged me a total amount 2608/- deducted as mab charges..this is ridiculous.and the best part is I have never been notified about the monthly deductions via sms or email so I never get to know the charges deduction.. the charges have deducted on 01/07/2022 amount of 588.82 four times in one day and on 07/07/2022 amount of 252.42 deducted I.e total amount of 2608 rupees deducted...I visited to the branch with the hope of reversal I went to my branch the executive was very rude to me they was like don’t u understand that u have to maintain and I do have regular deposits and withdrawals more then lakhs ..the bank staff was not ready to listen to me..I even told her that other banks do reverse the charges they tells lets other bank do Icici do not reverse I lost all the hopes and completely dissatisfied with the customer support... Lastly, i told the mam that i want to close the account.without even a second thought, she told me to fill the closure form and close the account...this kind of services you giving your customers? Is everything about profitability? Worst banking service i ever saw...

                              As a last try, i called up icici customer care, about lodging a complain regarding mab charges, the executive told me that you can go to branch and they will reverse it for you, i asked her two times, will they surely reverse? She replied yes..

                              Now i dont have guts to fight with the branch again...

                              Account Name: Rd shield and multi services
                              Bank: icici bank
                              Branch: Dombivali east. MIDC branch
                              Account: current
                              Acc no:[protected]
                              +1 photos
                              Aug 23, 2022
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Jul 07, 2022
                              Updated by Komal9001
                              Myself komal Dilip survase

                              I am an account holder of Icici bank(corporate banking)
                              Dombivali east midc Branch
                              On analysing my current account statement I found that the bank has charged me a total amount 2608/- deducted as mab charges..this is ridiculous.and the best part is I have never been notified about the monthly deductions via sms or email so I never get to know the charges deduction.. the charges have deducted on 01/07/2022 amount of 588.82 four times in one day and on 07/07/2022 amount of 252.42 deducted I.e total amount of 2608 rupees deducted...I visited to the branch with the hope of reversal I went to my branch the executive was very rude to me they was like don’t u understand that u have to maintain and I do have regular deposits and withdrawals more then lakhs ..the bank staff was not ready to listen to me..I even told her that other banks do reverse the charges they tells lets other bank do Icici do not reverse I lost all the hopes and completely dissatisfied with the customer support... Lastly, i told the mam that i want to close the account.without even a second thought, she told me to fill the closure form and close the account...this kind of services you giving your customers? Is everything about profitability? Worst banking service i ever saw...

                              As a last try, i called up icici customer care, about lodging a complain regarding mab charges, the executive told me that you can go to branch and they will reverse it for you, i asked her two times, will they surely reverse? She replied yes..

                              Now i dont have guts to fight with the branch again...
                              Please solve my issue ASAP

                              Account Name: Rd shield and multi services
                              Bank: icici bank
                              Branch: Dombivali east. MIDC branch
                              Account: current
                              Acc no:[protected]
                              Verified Support
                              Jul 09, 2022
                              ICICI Bank Customer Care's response
                              Dear Customer,

                              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team
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                                V
                                Vinodkumar1990
                                from Bengaluru, Karnataka
                                Jul 7, 2022
                                Resolved
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                                Resolved

                                Address: Bengaluru , Mahadevapura

                                Am an icici bank customer. On[protected] ecsrtnchg charged 590 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is [protected]@gmail.com
                                +1 photos
                                Aug 9, 2022
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 09, 2022
                                ICICI Bank Customer Care's response
                                Dear Customer,

                                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  M
                                  Madhur Dalmia
                                  from Hisar, Haryana
                                  Jul 7, 2022
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                                  With all due respect I have made a payment of ₹510 to Delhi University through eazypay payment gateway for my examination form but the university officials claim that they have not recieved any such amount, please look into this matter and do the needful
                                  My reference ID at eazypay - [protected]

                                  Also after payment the redirecting page showed error which might have resulted in payment failure however my account stands debited with ₹510.Please look forward to refund my amount
                                  +2 photos
                                  ICICI Bank customer support has been notified about the posted complaint.
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                                    M
                                    Madhur Dalmia
                                    from Hisar, Haryana
                                    Jul 7, 2022
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                                    With all due respect I have made payment for my exam form to Delhi University but my college says the payment has not been made whereas amount has been debited from my account, please look into the same as my account has been debited

                                    My reference Id from Eazypay- [protected]
                                    ICICI Bank customer support has been notified about the posted complaint.
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                                      N
                                      NitzSinha
                                      from New Delhi, Delhi
                                      Jul 7, 2022
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                                      I am an ex-alumni of ICICI Bank and I have worked here for 4.5 years. I have an urgency to withdraw my provident fund. But I was unable to withdraw it. Actually it shows some pop-up like contact to the employer/HR. I didn't know how to withdrawal my provident fund easily. I used Umang app or used directly EPFO site to withdraw my pf. But it doesn't work. I need helps from my ex alumni HR or employer for helps me in to withdraw my pf.
                                      Name:-Nitesh Kumar
                                      Employee ID-308244
                                      PF No.- MHBAN[protected]/310/MHBAN[protected]
                                      For further contact details. Please revert on my my email [protected]@gmail.com
                                      ICICI Bank customer support has been notified about the posted complaint.
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                                        A
                                        ak2022
                                        from Ahmedabad, Gujarat
                                        Jul 7, 2022
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                                        ICICI Account Number:[protected]
                                        Name: Pathan Akramkhan Asadkhan

                                        Issue:
                                        Rs 590 has been deducted three times in a week from my account on 1st July and 5th July, info as follows:

                                        1st July rs 590 deduction: ECSRTNCHGS290622_SR83833522

                                        5th July rs 590 deduction: NACH_AD_RTN_CHRG~ABDLDESK ~27JUN22~28182c

                                        One more deduction of rs 590 on the same day 5th July: NACH_AD_RTN_CHRG~ADBLDESK~28JUN22~afb6cc

                                        Let me know why you charged this amount from my account even though I had enough balance in 5th July deduction.

                                        Kindly refund my money otherwise I will file a complaint in the consumer forum.

                                        Thanks & regards
                                        Akram Pathan
                                        Ph. [protected]
                                        [protected]@gmail.com
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 09, 2022
                                        ICICI Bank Customer Care's response
                                        Dear Customer,

                                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                        Regards,
                                        ICICI Bank Customer Service Team
                                        Jul 13, 2022
                                        Updated by ak2022
                                        No response yet
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