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ICICI Bank Complaints & Reviews

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Updated: Feb 2, 2026
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ICICI Bank reviews & complaints page 99

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Jul 12, 2022
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"Demat account is suspended for debit"
Could you be kind enough to explain what does it mean.
What am I supposed to do to get this issue resolve.
I do not have demat or any other charges due / payable for this demat account.
ICICI Bank customer support has been notified about the posted complaint.
Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08phf) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    Address: Maharashtra pune

    Ecsrtnch mean what and why you are debit my acount and which payment plz tell me...
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    pradeeph80@
    Jul 11, 2022
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    -Deduction of happening from last moths(April) till this they deducted 3270rs from my Account.
    - I'm using Icici bank from past 4 yeas, i'm really happy with there service.
    But Suddenly from April They started deducting Amount. As i told above till 3270rs they deducted from my account, if called to icici they toll free number not working. today its connected, i talked related to issue but they telling some story. any why for the late payment i'm paying extra amount then also icici deducting so much amount from the account thats also without any information. and i asked one question, i doing same thing before April also then why guys are not deduction. For that they not answered. if they deducting at lease they have tell us naa with reason but they not done that. they simply stared deduction amount from the account.
    Aug 20, 2022
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Jul 12, 2022
    ICICI Bank Customer Care's response
    Dear Customer,
    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08phj) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      S
      siddhi pro
      from rohtak, Haryana
      Jul 11, 2022
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      Address: Delhi - Rohtak Road, Ashoka Plaza, Rohtak, Haryana 124001

      The Manager
      ICICI BANK LTD
      Delhi - Rohtak Road, Ashoka Plaza,
      Rohtak, Haryana 124001

      Sub: Request for Reversal of A Wrong Charge( customer id[protected]

      Respected sir,

      I open my account with 25000/- INR quartley average maintenance, i gave 1 lakh INR cheque
      for account opening in your bank. Your bank upgrade it to 1, 00, 000/-without
      informing me also, on 20 May 2021 your bank debited 4720/- INR from my account without
      informing me . Which is inappropriate.
      I transfer my money in to another bank account, if i will not get charegs refund, i will close my current account here.
      So I requesting you to refund me AS SOON AS POSSIBLE.
      I'm contacting the bank via phone but nobody replaying me so revert me ASAP.
      Account Details are as under:
      Name: SIDDHI PRO HEALTH
      A/c. No. :016805xxxxxxxxxxxx
      IFSC Code: ICIC0000019
      Branch: Rohtak

      I have attached herewith all documents for your ready reference and reverse back all charges till date my current account.
      Please do the needful your early action highly appreciated.

      Thanking You,
      Yours Truly,
      Aug 12, 2022
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Jul 12, 2022
      ICICI Bank Customer Care's response
      Dear Customer,
      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08phv) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        alokgangwar
        from Ghaziabad, Uttar Pradesh
        Jul 11, 2022
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        Address: Ghaziabad

        I had a loan account (LBGHZ[protected]) in ICICI bank that has been closed now. But, I have not received my original property registry papers which was mortgaged in place of loan. Other documents I have received and during receiving the document I have informed the bank representative (RDC, Ghaziabad branch) and he raised the concern within the bank.

        I have been follow-up with bank since 1 month but still neither I have received my property registry paper nor no one is sharing any confirmation.

        I also called customer care/ Relationship Manger and also have written multiple mail to ICICI but they are also not supporting and responding.

        I request you supports towards such irresponsible behavior of ICICI bank. This is just like a mental harassment.

        Regards
        Alok Gangwar
        [protected]
        Aug 16, 2022
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Jul 12, 2022
        ICICI Bank Customer Care's response
        Dear Customer,

        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team
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          AMIT KUMAR NAYAK
          Jul 11, 2022
          Resolved
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          Resolved

          Address: 1-11-110/92/A/1/A, SHYAMLAL BUILDING, BEGUMPET

          Dear team,
          While investment in this bond i was minor, Kindly update the address and bank account details for me, 3i infotech is not responding to mails/calls
          Email id: [protected]@icicibank.com
          Or Call 24hr Customer Care

          bond no[protected]
          Certificate no 5170

          Amit kumar Nayak
          [protected]
          Aug 12, 2022
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Jul 12, 2022
          ICICI Bank Customer Care's response
          Dear Customer,

          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
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            srikanth reddy T
            Jul 11, 2022
            Resolved
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            Website: ICICI direct

            My account has been debited with ₹825 as it shows dp charges, I had never opened demat account with ICICI, How can they debit from my account without my concern...
            Aug 14, 2022
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Jul 12, 2022
            ICICI Bank Customer Care's response
            Dear Customer,
            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08piv) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              Pratibha Vatal
              Jul 10, 2022
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              I would like to bring it to your notice that, the amount of rs199/- has been deducted from my icici account and the transaction message says vsi/amazon.

              I am not a member of amazon audible but the monthly deduction is still there. I have seen these deductions for more than a year now.
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Customer,
              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08niy) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                H
                hoodasiddhu
                from Jammu, Jammu and Kashmir
                Jul 10, 2022
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                Address: Jammu

                My Debit card and net banking is blocked and says due to security reason..when will my account reactivate..
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Customer,
                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08nj0) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  rpsingh29
                  from Bareilly, Uttar Pradesh
                  Jul 10, 2022
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                  Address: ICICI BANK LIMITED, Old Padra road Vadodara, Gujarat-400051
                  Website: icicibank.com

                  I have MONEY MULTIPLIER BOND 0898 MMB THREE (Folio 18512) redemption date 05 Dec 2022 .
                  please clarify on which address the physical bond is to be sent? Since all correspondence is being handled by 3i Infotech, I am confused whether bond to be sent to 3I Infotech or ICICI registered office?
                  You have bank account details of bond holder, Can it be redeemed electronically also
                  Aug 11, 2022
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 11, 2022
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08lq9) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
                  Sep 08, 2022
                  Updated by rpsingh29
                  I have still not recieved answer to my question.
                  WHERE SHOULD I SEND THE PHYSICAL COPY OF BONDS FOR REDEMPTION?
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                    Smruti Prakash Sethy
                    Jul 10, 2022
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                    Address: Bhubaneswar

                    A sum of Rs.11200 is dedcuted from my icici savings account . Its the charges 0r rs.590 each for 20 times . Money is deducted from my account within a day. I didn't receive any notification about it nor any sms after deducting. It's not a small amount that I can ignore . This is totally fraud event . My account was stuck on 0 balance. I was not know that these charges a deducting and leaving my account on 0 balance . I want all the deducted money back in my account. Or else I can take a legal action against this as I didn't receive any notification before and after deduction.
                    Aug 11, 2022
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 11, 2022
                    ICICI Bank Customer Care's response
                    Dear Customer,

                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                    Regards,
                    ICICI Bank Customer Service Team
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                      Ruchi2412
                      from Mumbai, Maharashtra
                      Jul 10, 2022
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                      I placed an order with Nike.com and I was charged for orders that did not go through on the website. My money has not been refunded by the website.

                      Here are the details of the transactions:

                      Transaction 1
                      June 3, 2022
                      INR 42, 941.00
                      Credited to Depansum Solutions Pvt

                      Transaction 2
                      June 4, 2022
                      INR 29, 879.00
                      Credited to Depansum Solutions Pvt

                      Transaction 3
                      June 4, 2022
                      INR 29, 879.00
                      Credited to Depansum Solutions Pvt

                      I have placed multiple complaints with Nike for the same, but they claim that they are not able to track failed payments on their system. Please note that this is a recurring problem with their website, and in the past I have received a refund for failed transactions within a week. It has been more than 1 month now with no reply.

                      I would like the transaction to be reversed and my money to be credited back to my card.
                      Jul 15, 2022
                      Complaint marked as Resolved 
                      ..
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 11, 2022
                      ICICI Bank Customer Care's response
                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08lqk) in the subject line of your email. Our official will assist you.
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                        Sasi2022
                        Jul 9, 2022
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                        I have deposited Rs.98000 in Thiruvanmiyur ICICI bank ATM machine and it is not reflected in my account. Customer care team says I should contact bank on Monday. Why urgent issues are not handled immediately...
                        Aug 11, 2022
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 11, 2022
                        ICICI Bank Customer Care's response
                        Dear Customer,
                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08lqz) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          Parsi Sravan
                          from Hyderabad, Telangana
                          Jul 9, 2022
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                          Address: Hyderabad
                          Website: TTD

                          Dear Sir/Madam

                          Today I am trying to book special darshan tickets for following date 6th September 2022 twice times i have tried the amount 2016.52 got debited from my bank account but transactions got failed for twice times but
                          Till now I haven't received received for failed transactions
                          When I contacted to bank transactions is successful Please do the refund process as early as possible
                          Aug 16, 2022
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 11, 2022
                          ICICI Bank Customer Care's response
                          Dear Customer,
                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08nln) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            VigneshR
                            Jul 9, 2022
                            May 17, 2024
                            This thread was updated on May 17, 2024
                            Resolved
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                            Resolved

                            I have purchased a used car where the previous owner had icici fasttag. At present the current status of the fasttag is blacklisted. I do not know the reason, nor the previous owner. When I reach the customer care they are asking me to call from the registered mobile number. The previous owner does not even using the registered mobile number now. I have transferred the RC 6 months ago but still paying twice the charge in toll just because no proper support from bank. Cannot open new account without removing this blacklisted account.

                            Vehicle number TN 01 AU 3717
                            May 17, 2024
                            Complaint marked as Resolved 
                            As suggested by icici employee i have opened a temporary fastag with engine number and now they have blacklisted the fastag as well.
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 11, 2022
                            ICICI Bank Customer Care's response
                            Dear Customer,
                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08nlu) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
                            May 17, 2024
                            Updated by VigneshR
                            No resolution
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                              RitikaGoel1988
                              from Agra, Uttar Pradesh
                              Jul 9, 2022
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                              I subscribed for sovereign bonds on 20th June 2022 and the money was been debited on 28th June 2022, however till now i have not received the bond certificate on my registered email account ([protected]@gmail.com) while as mentioned before the amount has already been debited from my saving account#[protected].
                              ICICI Bank customer support has been notified about the posted complaint.
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                                Tharunyaa
                                Jul 9, 2022
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                                Resolved

                                Amount should be taken in my account without any intimate for rupees 589..I want to my money back.. otherwise I close my account in your bank...I have so much of financial problem. but your bank taken my money...I want to my money back
                                Aug 11, 2022
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 11, 2022
                                ICICI Bank Customer Care's response
                                Dear Customer,
                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08lqi) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  Aj97400
                                  from Pune, Maharashtra
                                  Jul 9, 2022
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                                  Address: Nigadi

                                  I have not approved any such transactions of 476.38 rs on 8 th July I am asking for the REFUND please process the amount it is big deal for me
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Customer,
                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08khj) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    Bawa02
                                    from Bageshwar, Uttarakhand
                                    Jul 9, 2022
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                                    Resolved

                                    Address: Rawaikhal, Bageshwar, uttrakhand 263641

                                    [Resolved] ICICI Bank — From my a/c PPL/WPP 1899.0 Amount Deducted
                                    Shankar Singh Rawal
                                    from Bageshwar, Uttrakhand
                                    July 04, 2022
                                    July 04, 2022
                                    Hi icici,

                                    4rh July 2022 i can see that rs.1899/- has been deducted from my icici bank account mentioning wpp renewal plan. Why are you deducting money from my ICICI account, why is this money deducting Rs 1899 again and again? stop it immediately. Otherwise I will close my account.

                                    Thanks
                                    Shankar Singh Rawal
                                    Aug 14, 2022
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 11, 2022
                                    ICICI Bank Customer Care's response
                                    Dear Customer,

                                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      SatyaKayala
                                      from Hyderabad, Telangana
                                      Jul 8, 2022
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                                      Resolved

                                      Address: ICICI Bank Limited ICICI Phone Banking Center, ICICI Bank Tower, 7th floor, Survey no: 115/27, Plot no. 12, Nanakramguda, Serilingampally, Hyderabad
                                      Website: www.icicibank.com

                                      In 2021 I received a post from ICICI bank stating that my ICICI Mine Savings Account will be closed if I didn't complete my KYC within the deadline. As a result my account has been closed. But when I am trying to open a New Mine Savings account from ICICI Website, it is saying that I already hold a savings account with ICICI. Due to this reason it is not allowing me to open a new Mine savings account. When I visit nearest branch in order to active or close my previous account. They are saying that I don't have any savings account with ICICI. I don't know what to do, or to whom I complaint. So I am complaining here expecting some resolution. Looking forward to hear from you. Here is my details ph no: [protected] and email: [protected]@gmail.com
                                      Aug 15, 2022
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 11, 2022
                                      ICICI Bank Customer Care's response
                                      Dear Customer,

                                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                      Regards,
                                      ICICI Bank Customer Service Team
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