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3.2
Updated: Dec 13, 2025
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14271
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ICICI Bank reviews & complaints page 99

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V
Vinodkumar1990
from Bengaluru, Karnataka
Jul 7, 2022
Resolved
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Address: Bengaluru , Mahadevapura

Am an icici bank customer. On[protected] ecsrtnchg charged 590 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is [protected]@gmail.com
+1 photos
Aug 9, 2022
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jul 09, 2022
ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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    M
    Madhur Dalmia
    from Hisar, Haryana
    Jul 7, 2022
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    With all due respect I have made a payment of ₹510 to Delhi University through eazypay payment gateway for my examination form but the university officials claim that they have not recieved any such amount, please look into this matter and do the needful
    My reference ID at eazypay - [protected]

    Also after payment the redirecting page showed error which might have resulted in payment failure however my account stands debited with ₹510.Please look forward to refund my amount
    +2 photos
    ICICI Bank customer support has been notified about the posted complaint.
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      M
      Madhur Dalmia
      from Hisar, Haryana
      Jul 7, 2022
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      With all due respect I have made payment for my exam form to Delhi University but my college says the payment has not been made whereas amount has been debited from my account, please look into the same as my account has been debited

      My reference Id from Eazypay- [protected]
      ICICI Bank customer support has been notified about the posted complaint.
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        N
        NitzSinha
        from New Delhi, Delhi
        Jul 7, 2022
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        I am an ex-alumni of ICICI Bank and I have worked here for 4.5 years. I have an urgency to withdraw my provident fund. But I was unable to withdraw it. Actually it shows some pop-up like contact to the employer/HR. I didn't know how to withdrawal my provident fund easily. I used Umang app or used directly EPFO site to withdraw my pf. But it doesn't work. I need helps from my ex alumni HR or employer for helps me in to withdraw my pf.
        Name:-Nitesh Kumar
        Employee ID-308244
        PF No.- MHBAN[protected]/310/MHBAN[protected]
        For further contact details. Please revert on my my email [protected]@gmail.com
        ICICI Bank customer support has been notified about the posted complaint.
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          A
          ak2022
          from Ahmedabad, Gujarat
          Jul 7, 2022
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          ICICI Account Number:[protected]
          Name: Pathan Akramkhan Asadkhan

          Issue:
          Rs 590 has been deducted three times in a week from my account on 1st July and 5th July, info as follows:

          1st July rs 590 deduction: ECSRTNCHGS290622_SR83833522

          5th July rs 590 deduction: NACH_AD_RTN_CHRG~ABDLDESK ~27JUN22~28182c

          One more deduction of rs 590 on the same day 5th July: NACH_AD_RTN_CHRG~ADBLDESK~28JUN22~afb6cc

          Let me know why you charged this amount from my account even though I had enough balance in 5th July deduction.

          Kindly refund my money otherwise I will file a complaint in the consumer forum.

          Thanks & regards
          Akram Pathan
          Ph. [protected]
          [protected]@gmail.com
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Jul 09, 2022
          ICICI Bank Customer Care's response           Dear Customer,

          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
          Jul 13, 2022
          Updated by ak2022           No response yet
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            R
            Ram_Na
            Jul 7, 2022
            Resolved
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            Resolved

            Credit card transaction- Amount withheld due to security reasons

            I tried to book flight through Air India for an international travel on Aug 8th 2022 for an amount of 236463, but i couldn’t book the ticket and received a message that the amount was withheld due to security reasons and to call customer care.

            I have been trying to call customer care but no number is operational.

            Please treat this as an urgent request and do needful.

            Kindly confirm if the transaction...
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            K
            Kavyarohith
            from Mysore, Karnataka
            Jul 6, 2022
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            Hi,
            708 and 755 rupees got deducted from account, This is no 1 cheating bank, twice I got charges, Have you people gone mad, I got my miney back, Otherwise i know what to do, its a DP charges from demat account, I never used that account once also, and I dont know who opened that account, reply soon and do needfull
            ICICI Bank customer support has been notified about the posted complaint.
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            I want my money back thats it
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              S
              Sreejith k t
              from Ankola, Karnataka
              Jul 6, 2022
              Resolved
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              Resolved

              Multi wallet card replacement.

              Tried connecting with customer care so many times.
              First executives asked me to authenticate card. While authenticating prepaid card after entering card numbers the call is getting closed automatically.
              Tried calling executives again to update this they are not responding properly. Some times they keep disconnecting calls saying you are not audible (tried from different numbers, they keep doing this.)...
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              G
              GeraVaibhav
              Jul 6, 2022
              Resolved
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              Resolved

              I hold one ICICI credit card but CIBIL shows three accounts. The following two accounts should be closed.

              Account # [protected]
              Account # [protected]

              Even after filing a compliant and waiting for 45 days period as advised the accounts are still shown as active.
              Aug 18, 2022
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Jul 06, 2022
              ICICI Bank Customer Care's response               Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08e3a) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                G
                giashetty
                Jul 6, 2022
                Resolved
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                Resolved

                We received a refund from air india express for 9000 rs on november 9th 2021 and we are chasing icici credit card dept for the same. Transaction from the card was done in march 2021. Yesterday we received mail from bank saying As per Visa guidelines the transaction need to be disputed anytime within 365 days from the transaction date. We are following up from 1 year if bank is delaying in refund then how its our problem. So disappointed how bank works and not refunding amount that belong to us.
                Aug 17, 2022
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 06, 2022
                ICICI Bank Customer Care's response                 Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08e33) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
                View replies
                I got a call from someone saying they are icici executive and they are following up on my complaint posted in this forum but i never shared my phone number here ..
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                  P
                  PriyaTripathi_21
                  from Bengaluru, Karnataka
                  Jul 6, 2022
                  Resolved
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                  Resolved

                  I am Priya. 570.00 Rupees has been deducted from my account as[protected] DP CHGS TILL JUL-06) DP charges on 06/07/2022. I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction message to my mobile. I need justice and my money back immediately.My Account Number is[protected].
                  Jul 6, 2022
                  Complaint marked as Resolved 
                  It was 822 rupees.
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 06, 2022
                  ICICI Bank Customer Care's response                   Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08e4n) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
                  View replies
                  It was 822 rupees not 570 rupees
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                    S
                    shailesh Kodavala
                    Jul 6, 2022
                    Resolved
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                    Resolved

                    Address: Nikol, Ahmedabad, Gujarat

                    What is NACH_AD_RTN_CHRG~INGENO
                    And why are you cut 590
                    For what ?
                    Whithout any information
                    +1 photos
                    Aug 7, 2022
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 06, 2022
                    ICICI Bank Customer Care's response                     Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08eqk) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      T
                      tpdhakum1
                      Jul 5, 2022
                      Resolved
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                      Resolved

                      KYC update for EPFO

                      I submitted bank IFSC code change request on EPFO where status is showing "Verification Under Progress". i got to know that, it tis pending from bank side as it is not showing pending from Employer, so I contacted bank for the same on call centre number on 5th July between-7:30-9:30 twice. Their representative is saying we do deal with such kind of request please contact with the PF department.
                      I tried to spoke with their manager but...
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                      P
                      Pradhiee
                      from Coimbatore, Tamil Nadu
                      Jul 5, 2022
                      Resolved
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                      Resolved

                      Hi this is Pradeep M. I recently came to know that an amount of Rs.590 debited from my icici credit card account as joining fee on June 16th. I kindly request you to reverse the debited amount. I have shared the details below.

                      16/06/2022 - [protected] - Joining Fee - 500.00
                      16/06/2022 - [protected] - [protected]@18% - 90.00

                      Mobile number - [protected]
                      Email id - [protected]@gmail.com
                      Aug 15, 2022
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 06, 2022
                      ICICI Bank Customer Care's response                       Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08eqv) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        S
                        Sachinjha040
                        from Haridwar, Uttarakhand
                        Jul 5, 2022
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                        Hi,
                        I am Sachin jha, From my ICICI account 522Rupees deducted without my permission and without any prior notice.
                        I have never activated and used my demat account and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and I haven't received any deduction message.

                        I need my money back and am ready to complain anywhere else if needed

                        PFB the details --
                        Amount - 522
                        For - DMC/IN[protected] DP CHGS TILL APR-22
                        Date - 05 July 2022
                        User ID of Demat account - [protected]

                        I need justice and my money back immediately.

                        Regard
                        Sachin jha
                        Aug 9, 2022
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 06, 2022
                        ICICI Bank Customer Care's response                         Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08ep0) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          L
                          Lina Mascarenhas
                          Jul 5, 2022
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                          Address: Goa, Goa bazaar

                          Money was debited twice from my account at a vendor (Goa bazaaar) on 03/07/22.

                          The vendor has confirmed he has received the amount only once.

                          The amount was Rs 433, which got debited twice

                          The transaction Id[protected] failed and mode was debit card.
                          Please help.
                          ICICI Bank customer support has been notified about the posted complaint.
                          View replies
                          Dear Customer,
                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08cro) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            V
                            Vipul Mevasiya
                            Jul 5, 2022
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                            Resolved

                            I am Vipul Mevasiya, an mount of 826.00 rupees has been deducted from my account in the name of dp chgs till May-2022

                            I have never activated and used my demat account and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and i haven't received any deduction message.

                            I need my money back and am ready to complain anywhere else if needed
                            Aug 9, 2022
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 06, 2022
                            ICICI Bank Customer Care's response                             Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08ep7) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              K
                              kamatchi P
                              Jul 5, 2022
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                              Resolved

                              Website: www.icicibank.com

                              I was supposed to pay my emi to balaji finance on july 02th, 2022 but the auto-debit never happened. after waiting for long, i transferred the emi amount manually on april 05th, 2020 to the respective merchant account number. on july 05th, 2022 i received a notification from icici stating that due to insufficient balance ecs could not be processed. i checked with my merchant on this and they have received the required emi amount. but i can see that inr 590 has been debited with the transaction code as 'ecsrtnchgs020722_sr[protected]' on july 05th, 2022.
                              rs.590/- big amount for me, kindly refund my amount
                              Aug 6, 2022
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Jul 06, 2022
                              Updated by kamatchi P                               when will refund my amount 'ecsrtnchgs020722_sr[protected]'
                              Verified Support
                              Jul 06, 2022
                              ICICI Bank Customer Care's response                               Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08epa) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                D
                                Dhamn60q
                                from AURANGABAD, Uttar Pradesh
                                Jul 5, 2022
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                                Address: ICICI Bank raghuveer complex Aurangabad

                                Dear Team,
                                I held an account with ICICI bank with account no[protected] IFSC ICIC0000044. I did UPI transaction on 14 march 2022 of amount 25000 Rs. To Jayant Vishwanath Mahajan who has an account with HDFC bank account no [protected] held at Dhyari branch Pune IFSC code HDFC0004888 ithrough I mobile but it was wrongly credited to some other person.
                                I have raised complaint to customer service of ICICI Bank with SR[protected].
                                But the issue remains unresolved inspite of my follow up .
                                Kindly do the needful.

                                Regards,
                                Dhanashri Mahajan
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 09, 2022
                                ICICI Bank Customer Care's response                                 Dear Customer,

                                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                Regards,
                                ICICI Bank Customer Service Team
                                Jul 14, 2022
                                Updated by Dhamn60q                                 Wrong UPI transaction of rs 25000 from account no[protected] IFSC ICIC0000044
                                Jul 14, 2022
                                Updated by Dhamn60q                                 Cancellation of Wrong UPI transaction of rs 25000 from account no[protected] IFSC ICIC0000044.
                                Immediate refund required.

                                Registered mobile number is [protected]
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                                  A
                                  anjojoseph
                                  Jul 5, 2022
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                                  Hi Team,

                                  My name is Lasya.I'm a TCS employee and when I joined the company 5 years back I was given ICICI food card which got expired on 2/21 .

                                  I was on a long leave during that time .Now I joined back. I would need to get a new card and transfer my balance amount on expired card to new card.
                                  I contacted customer care number, but it is asking me to enter my card number and saying the entered card number is invalid.

                                  I am unable to contact anyone in ICICI. Please help on getting a new card and transfer my balance to new card
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 05, 2022
                                  ICICI Bank Customer Care's response                                   Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08c6n) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
                                  Jul 07, 2022
                                  Updated by anjojoseph                                   [protected]@icicibank.com is invalid
                                  View replies
                                  [protected]@icicibank.com is invalid email
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