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3.3
Updated: Nov 16, 2025
Complaints 23729
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14270
Unresolved
9459
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ICICI Bank reviews & complaints page 99

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P
PriyaTripathi_21
from Bengaluru, Karnataka
Jul 6, 2022
Resolved
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I am Priya. 570.00 Rupees has been deducted from my account as[protected] DP CHGS TILL JUL-06) DP charges on 06/07/2022. I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction message to my mobile. I need justice and my money back immediately.My Account Number is[protected].
Jul 6, 2022
Complaint marked as Resolved 
It was 822 rupees.
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jul 06, 2022
ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08e4n) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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It was 822 rupees not 570 rupees
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    S
    shailesh Kodavala
    Jul 6, 2022
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    Address: Nikol, Ahmedabad, Gujarat

    What is NACH_AD_RTN_CHRG~INGENO
    And why are you cut 590
    For what ?
    Whithout any information
    +1 photos
    Aug 7, 2022
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Jul 06, 2022
    ICICI Bank Customer Care's response     Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08eqk) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      T
      tpdhakum1
      Jul 5, 2022
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      Resolved

      KYC update for EPFO

      I submitted bank IFSC code change request on EPFO where status is showing "Verification Under Progress". i got to know that, it tis pending from bank side as it is not showing pending from Employer, so I contacted bank for the same on call centre number on 5th July between-7:30-9:30 twice. Their representative is saying we do deal with such kind of request please contact with the PF department.
      I tried to spoke with their manager but...
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      Pradhiee
      from Coimbatore, Tamil Nadu
      Jul 5, 2022
      Resolved
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      Resolved

      Hi this is Pradeep M. I recently came to know that an amount of Rs.590 debited from my icici credit card account as joining fee on June 16th. I kindly request you to reverse the debited amount. I have shared the details below.

      16/06/2022 - [protected] - Joining Fee - 500.00
      16/06/2022 - [protected] - [protected]@18% - 90.00

      Mobile number - [protected]
      Email id - [protected]@gmail.com
      Aug 15, 2022
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Jul 06, 2022
      ICICI Bank Customer Care's response       Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08eqv) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        S
        Sachinjha040
        from Haridwar, Uttarakhand
        Jul 5, 2022
        Resolved
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        Resolved

        Hi,
        I am Sachin jha, From my ICICI account 522Rupees deducted without my permission and without any prior notice.
        I have never activated and used my demat account and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and I haven't received any deduction message.

        I need my money back and am ready to complain anywhere else if needed

        PFB the details --
        Amount - 522
        For - DMC/IN[protected] DP CHGS TILL APR-22
        Date - 05 July 2022
        User ID of Demat account - [protected]

        I need justice and my money back immediately.

        Regard
        Sachin jha
        Aug 9, 2022
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Jul 06, 2022
        ICICI Bank Customer Care's response         Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08ep0) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          L
          Lina Mascarenhas
          Jul 5, 2022
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          Address: Goa, Goa bazaar

          Money was debited twice from my account at a vendor (Goa bazaaar) on 03/07/22.

          The vendor has confirmed he has received the amount only once.

          The amount was Rs 433, which got debited twice

          The transaction Id[protected] failed and mode was debit card.
          Please help.
          ICICI Bank customer support has been notified about the posted complaint.
          View replies
          Dear Customer,
          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08cro) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            V
            Vipul Mevasiya
            Jul 5, 2022
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            Resolved

            I am Vipul Mevasiya, an mount of 826.00 rupees has been deducted from my account in the name of dp chgs till May-2022

            I have never activated and used my demat account and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and i haven't received any deduction message.

            I need my money back and am ready to complain anywhere else if needed
            Aug 9, 2022
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Jul 06, 2022
            ICICI Bank Customer Care's response             Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08ep7) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              K
              kamatchi P
              Jul 5, 2022
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              Resolved

              Website: www.icicibank.com

              I was supposed to pay my emi to balaji finance on july 02th, 2022 but the auto-debit never happened. after waiting for long, i transferred the emi amount manually on april 05th, 2020 to the respective merchant account number. on july 05th, 2022 i received a notification from icici stating that due to insufficient balance ecs could not be processed. i checked with my merchant on this and they have received the required emi amount. but i can see that inr 590 has been debited with the transaction code as 'ecsrtnchgs020722_sr[protected]' on july 05th, 2022.
              rs.590/- big amount for me, kindly refund my amount
              Aug 6, 2022
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Jul 06, 2022
              Updated by kamatchi P               when will refund my amount 'ecsrtnchgs020722_sr[protected]'
              Verified Support
              Jul 06, 2022
              ICICI Bank Customer Care's response               Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08epa) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                D
                Dhamn60q
                from AURANGABAD, Uttar Pradesh
                Jul 5, 2022
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                Address: ICICI Bank raghuveer complex Aurangabad

                Dear Team,
                I held an account with ICICI bank with account no[protected] IFSC ICIC0000044. I did UPI transaction on 14 march 2022 of amount 25000 Rs. To Jayant Vishwanath Mahajan who has an account with HDFC bank account no [protected] held at Dhyari branch Pune IFSC code HDFC0004888 ithrough I mobile but it was wrongly credited to some other person.
                I have raised complaint to customer service of ICICI Bank with SR[protected].
                But the issue remains unresolved inspite of my follow up .
                Kindly do the needful.

                Regards,
                Dhanashri Mahajan
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 09, 2022
                ICICI Bank Customer Care's response                 Dear Customer,

                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team
                Jul 14, 2022
                Updated by Dhamn60q                 Wrong UPI transaction of rs 25000 from account no[protected] IFSC ICIC0000044
                Jul 14, 2022
                Updated by Dhamn60q                 Cancellation of Wrong UPI transaction of rs 25000 from account no[protected] IFSC ICIC0000044.
                Immediate refund required.

                Registered mobile number is [protected]
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                  A
                  anjojoseph
                  Jul 5, 2022
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                  Hi Team,

                  My name is Lasya.I'm a TCS employee and when I joined the company 5 years back I was given ICICI food card which got expired on 2/21 .

                  I was on a long leave during that time .Now I joined back. I would need to get a new card and transfer my balance amount on expired card to new card.
                  I contacted customer care number, but it is asking me to enter my card number and saying the entered card number is invalid.

                  I am unable to contact anyone in ICICI. Please help on getting a new card and transfer my balance to new card
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 05, 2022
                  ICICI Bank Customer Care's response                   Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08c6n) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
                  Jul 07, 2022
                  Updated by anjojoseph                   [protected]@icicibank.com is invalid
                  View replies
                  [protected]@icicibank.com is invalid email
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                    M
                    malvika31
                    from palghar, Maharashtra
                    Jul 5, 2022
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                    Address: Mumbai

                    KYC of EPFO account pending from ICICI Bank.

                    Because of which i am unable to raise by claim.

                    Request you to please complete the KYC.

                    KYC raise on 10th June 22.
                    ICICI Bank customer support has been notified about the posted complaint.
                    View replies
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08c6t) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      M
                      Madhan1996
                      Jul 5, 2022
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                      Resolved

                      Today I have paid emi amount manually and also ecs auto depit also made. So 19107 amount was addded un adjusted amount. Could you please help me to resolve
                      +1 photos
                      Aug 18, 2022
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 09, 2022
                      ICICI Bank Customer Care's response                       Dear Customer,

                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team
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                        A
                        AkashP001
                        from Chandigarh, Punjab
                        Jul 5, 2022
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                        My ICICI credit card payment was declined, showing that you have only Rs. 35000/- limit. While the ICICI mobile app shows the limit of Rs. 74000/-. The bank's customer care number responds by IVR, which keeps going round and round with no result. My relationship manager has no idea what's going on.

                        Your services are the worst. I do not want to be affiliated with this bank. Close my account, and please stop fooling with people.
                        Aug 11, 2022
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 09, 2022
                        ICICI Bank Customer Care's response                         Dear Customer,
                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08cs2) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          T
                          Tejasg26
                          Jul 4, 2022
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                          Resolved

                          Multiwallet Card Blocked

                          My multiwallet meal card just het activated now. I tried using some options in pockets app & I accidentally blocked my card & now I'm unable to see it. Please unblock it & remove that option from there or mention permanent block there....
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                          M
                          Mani7456
                          from Keeranur, Tamil Nadu
                          Jul 4, 2022
                          Resolved
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                          Resolved

                          Address: M. KARTHIK 314/A South Street, puliyur, Kulathur taluka. Pudukkottai district

                          Sir when I going to withdraw your atm, I didn't get money, but amount deducted
                          Aug 9, 2022
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 09, 2022
                          ICICI Bank Customer Care's response                           Dear Customer,
                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08crs) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            2
                            27Gauri
                            Jul 4, 2022
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                            Someone has called to send me CV after that they informed me that I have selected for ICICI Bank for interview or employee code u have to pay some amount which I have paid bucz I want to booked interview after I crack interview they said me refundable security deposit amount which I have paid for verification at residence location After that before verification team coming on call they have asked me for money which I refused after that they are not receiving calls
                            ICICI Bank customer support has been notified about the posted complaint.
                            View replies
                            Good afternoon, thank you for writing to us. Please message us your contact number and email id on our official Facebook page https://www.facebook.com/icicibank or DM us on Twitter @ICICIBank_Care.
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                              N
                              Nidhi perumalla
                              from Hyderabad, Telangana
                              Jul 4, 2022
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                              Resolved

                              Worst bank ever, , , same thing happened to me and we kept visiting bank they doesn’t even know anything. So unprofessional.. they closed the acc for no reason, when asked the CUSTOMER care rep they give ###. When visit the bank they ask to call CUSTOMER support, when called CUSTOMER support they ask to visit the bank. Like seriously.. ? I’m a working doctor, and I don’t carry any cash and this is 3rd day. And money also got debited.
                              Aug 6, 2022
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 04, 2022
                              ICICI Bank Customer Care's response                               Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08akm) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                D
                                Divyathilak
                                from Hyderabad, Andhra Pradesh
                                Jul 4, 2022
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                                I am the a/c holder of icici bank from few years

                                Now they have charged 502 under this category dcardfee

                                I am not aware what type of charges are these.
                                They never informed me regarding these charges either by email or by letter.
                                Who has given right to icici bank to deduct the money without informing us.
                                Because we kept the money in bank that give right to bank that they can do anything whatever they want
                                ICICI Bank customer support has been notified about the posted complaint.
                                View replies
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08a9s) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  P
                                  peeyushicic
                                  from Jaipur, Rajasthan
                                  Jul 4, 2022
                                  Resolved
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                                  Resolved

                                  Amount is debited but not credited to other bank.

                                  Hello
                                  When i transferring amount from my ICICI bank to other bank, the transaction failed and showing this message: timed out for beneficiary.

                                  Here are the my transaction details:
                                  Reference Number:[protected]
                                  Date and Time: 1st July Friday, 9:39 PM

                                  Plz do solve it and get back my money to my account.

                                  Regards
                                  Peeyush...
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                                  D
                                  Dattusmart
                                  Jul 4, 2022
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                                  Dear sir, I have ICICI Safety Bond--- OCT, 1998 as Money Multiplier Bond Date of Allotment : 01/12/1998 Issue Price : Rs.4000/- Redemtion Date : 01/05/2023 BondHolder no : 4534-053. Certificate no : 3327 Name of Bond Holders : KANJULURI DATTATREYA TIRUPATI No of Bonds : 01 Distinctive no :[protected] This bond has been issued by ICICI Limited on 01/12/1998, Bombay.Please let me know the Present value and how to Redeem it.
                                  ICICI Bank customer support has been notified about the posted complaint.
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