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ICICI Bank Complaints & Reviews

3.3
Updated: Apr 11, 2026
Complaints 23779
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ICICI Bank reviews & complaints page 99

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L
Lokesh9999
from Kakinada, Andhra Pradesh
Jul 13, 2022
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Address: Vishakapatnam

I had purchased iphone 13 on 13 march.its almost 119 days but i haven’t recived my cashback amount of 6000 rupees
ICICI Bank customer support has been notified about the posted complaint.
Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08v1h) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    S
    satkathiran
    from Bengaluru, Karnataka
    Jul 13, 2022
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    I have done UPI transaction using Imobile app and in the end it was showing failed but the amount was deducted from the bank and it was not transferred
    to UPI account

    UPI/[protected]/UPI Paym
    ent/[protected]@axl//ICI93
    92b9677f8b4f73b855ccccc9d
    4209c/
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Customer,
    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08v23) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      S
      Santam123
      from Ghatal, West Bengal
      Jul 13, 2022
      Resolved
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      Resolved

      I have open an icici mine savings account while during the process they took initial fundings of 25000-/ and I have done my initial fundings of 25000-/ after that I didn't receive my account opening details I'm concern and really worried and lots of anxiety I can't sleep at night😬😓😓 I am student I don't know how tell my parents about huge loss of my father money

      Email - [protected]@gmail.com
      Mobile no - [protected]
      Jul 21, 2022
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
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        A
        Amit palav
        from Andheri, Maharashtra
        Jul 12, 2022
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        Address: Chakala,Andheri east

        Dear sir,
        My name is Shatrughna A Palav my account number is[protected]
        Today on 12th July at 7.26pm i have deposited cash of 500rs mistakenly to other person bank account named Sagar Prabhakar Ajam account number[protected], Am approaching you sir please approach the ICICI Bank and get back me the amount of 500rs as soon as possible.
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08v03) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          M
          mudgalhimanshu93
          from panipat, Haryana
          Jul 12, 2022
          Resolved
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          Resolved

          Address: ICICI Bank Towers, Bandra-Kurla Complex Mumbai Mumbai City District Maharashtra India - 400051

          I am Himanshu Mudgal I was detected the amount of 590 rs on 12.07.2022 The reason is nach ad rtn chg.what is this.
          There was no any prior intimation about this or even after the deduction it shows up directly Kindly clerify the reason and refund the money back to my account
          Aug 20, 2022
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Jul 15, 2022
          ICICI Bank Customer Care's response
          Dear Customer,
          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08v1o) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            S
            Sallu100
            from Mumbai, Maharashtra
            Jul 12, 2022
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            I am having a basic saving account in icici bank .. i am a student because of some financial issue i couldnt maintain the account balance because i have no earning.. My MAB charges has been deducted for April Rs 196 and for May Rs 222, , Total - Rs 418 ..This amount means a lot to me as i am a student.. Plzz be kind enough to reverse it back..otherwise i have to close my account from this bank.. Plzz help..

            Name - Salman Khan
            Acc No[protected]
            Branch - Alambagh
            District - Lucknow
            State - Uttar Pradesh
            email - [protected]@gmail.com
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Customer,
            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08pxv) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
            Sallu100's [Complaint's author] reply, Jul 15, 2022
            your email is not showing … its showing [protected] .. I am guessing .. is it care At icicibank.com..???
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              7
              7042432299
              from Mumbai, Maharashtra
              Jul 12, 2022
              Resolved
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              Resolved

              Address: LODHA EXCELUS, LOWER PARWEL

              Statement was generated for the month of June. Payment has be to done on or before 8th July 2022. I made payment as per due amount i.e. 1212.40 on 6th July.
              Credit Card team again debited same amount from my saving bank without any consent and information.

              Screenshot is attached for ref.

              Transaction ID : [protected]
              Date : 6th July 2022
              Time : 13:11 PM
              Amount : Rs 1212.40

              2nd Payment
              Date : 12th july 2022
              Time : 7:36 AM
              Amount : Rs 1212.40
              Aug 31, 2022
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Jul 15, 2022
              ICICI Bank Customer Care's response
              Dear Customer,
              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08v1u) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                S
                Santam123
                from Ghatal, West Bengal
                Jul 12, 2022
                Resolved
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                Resolved

                During the process of mine savings account opening online they take initially funding of 25000-/ but I have done my initial fundings of twenty- five thousand but I didn't receive my account details or any further information regarding my mine account opening status I m really concern because 25000 rupees is big chunk of money 💸 for me and I m students and now am nervous and anxious and lot of anxiety please help me please god
                Jul 21, 2022
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Jul 12, 2022
                Updated by Santam123
                During the process of mine savings account opening online they take initially funding of 25000-/ but I have done my initial fundings of twenty- five thousand but I didn't receive my account details or any further information regarding my mine account opening status I m really concern because 25000 rupees is big chunk of money 💸 for me and I m students and now am nervous and anxious and lot of anxiety please help me please god help me.

                Verified Support
                Jul 12, 2022
                ICICI Bank Customer Care's response
                Dear Customer,
                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08pha) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  G
                  Jul 12, 2022
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                  "Demat account is suspended for debit"
                  Could you be kind enough to explain what does it mean.
                  What am I supposed to do to get this issue resolve.
                  I do not have demat or any other charges due / payable for this demat account.
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Customer,
                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08phf) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    Address: Maharashtra pune

                    Ecsrtnch mean what and why you are debit my acount and which payment plz tell me...
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                    P
                    pradeeph80@
                    Jul 11, 2022
                    Resolved
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                    Resolved

                    -Deduction of happening from last moths(April) till this they deducted 3270rs from my Account.
                    - I'm using Icici bank from past 4 yeas, i'm really happy with there service.
                    But Suddenly from April They started deducting Amount. As i told above till 3270rs they deducted from my account, if called to icici they toll free number not working. today its connected, i talked related to issue but they telling some story. any why for the late payment i'm paying extra amount then also icici deducting so much amount from the account thats also without any information. and i asked one question, i doing same thing before April also then why guys are not deduction. For that they not answered. if they deducting at lease they have tell us naa with reason but they not done that. they simply stared deduction amount from the account.
                    Aug 20, 2022
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 12, 2022
                    ICICI Bank Customer Care's response
                    Dear Customer,
                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08phj) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      S
                      siddhi pro
                      from rohtak, Haryana
                      Jul 11, 2022
                      Resolved
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                      Resolved

                      Address: Delhi - Rohtak Road, Ashoka Plaza, Rohtak, Haryana 124001

                      The Manager
                      ICICI BANK LTD
                      Delhi - Rohtak Road, Ashoka Plaza,
                      Rohtak, Haryana 124001

                      Sub: Request for Reversal of A Wrong Charge( customer id[protected]

                      Respected sir,

                      I open my account with 25000/- INR quartley average maintenance, i gave 1 lakh INR cheque
                      for account opening in your bank. Your bank upgrade it to 1, 00, 000/-without
                      informing me also, on 20 May 2021 your bank debited 4720/- INR from my account without
                      informing me . Which is inappropriate.
                      I transfer my money in to another bank account, if i will not get charegs refund, i will close my current account here.
                      So I requesting you to refund me AS SOON AS POSSIBLE.
                      I'm contacting the bank via phone but nobody replaying me so revert me ASAP.
                      Account Details are as under:
                      Name: SIDDHI PRO HEALTH
                      A/c. No. :016805xxxxxxxxxxxx
                      IFSC Code: ICIC0000019
                      Branch: Rohtak

                      I have attached herewith all documents for your ready reference and reverse back all charges till date my current account.
                      Please do the needful your early action highly appreciated.

                      Thanking You,
                      Yours Truly,
                      Aug 12, 2022
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 12, 2022
                      ICICI Bank Customer Care's response
                      Dear Customer,
                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08phv) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        alokgangwar
                        from Ghaziabad, Uttar Pradesh
                        Jul 11, 2022
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                        Address: Ghaziabad

                        I had a loan account (LBGHZ[protected]) in ICICI bank that has been closed now. But, I have not received my original property registry papers which was mortgaged in place of loan. Other documents I have received and during receiving the document I have informed the bank representative (RDC, Ghaziabad branch) and he raised the concern within the bank.

                        I have been follow-up with bank since 1 month but still neither I have received my property registry paper nor no one is sharing any confirmation.

                        I also called customer care/ Relationship Manger and also have written multiple mail to ICICI but they are also not supporting and responding.

                        I request you supports towards such irresponsible behavior of ICICI bank. This is just like a mental harassment.

                        Regards
                        Alok Gangwar
                        [protected]
                        Aug 16, 2022
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 12, 2022
                        ICICI Bank Customer Care's response
                        Dear Customer,

                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team
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                          A
                          AMIT KUMAR NAYAK
                          Jul 11, 2022
                          Resolved
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                          Resolved

                          Address: 1-11-110/92/A/1/A, SHYAMLAL BUILDING, BEGUMPET

                          Dear team,
                          While investment in this bond i was minor, Kindly update the address and bank account details for me, 3i infotech is not responding to mails/calls
                          Email id: [protected]@icicibank.com
                          Or Call 24hr Customer Care

                          bond no[protected]
                          Certificate no 5170

                          Amit kumar Nayak
                          [protected]
                          Aug 12, 2022
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 12, 2022
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                          Regards,
                          ICICI Bank Customer Service Team
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                            S
                            srikanth reddy T
                            Jul 11, 2022
                            Resolved
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                            Resolved

                            Website: ICICI direct

                            My account has been debited with ₹825 as it shows dp charges, I had never opened demat account with ICICI, How can they debit from my account without my concern...
                            Aug 14, 2022
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 12, 2022
                            ICICI Bank Customer Care's response
                            Dear Customer,
                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08piv) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              Pratibha Vatal
                              Jul 10, 2022
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                              I would like to bring it to your notice that, the amount of rs199/- has been deducted from my icici account and the transaction message says vsi/amazon.

                              I am not a member of amazon audible but the monthly deduction is still there. I have seen these deductions for more than a year now.
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Customer,
                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08niy) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                H
                                hoodasiddhu
                                from Jammu, Jammu and Kashmir
                                Jul 10, 2022
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                                Address: Jammu

                                My Debit card and net banking is blocked and says due to security reason..when will my account reactivate..
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,
                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08nj0) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  rpsingh29
                                  from Bareilly, Uttar Pradesh
                                  Jul 10, 2022
                                  Resolved
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                                  Resolved

                                  Address: ICICI BANK LIMITED, Old Padra road Vadodara, Gujarat-400051
                                  Website: icicibank.com

                                  I have MONEY MULTIPLIER BOND 0898 MMB THREE (Folio 18512) redemption date 05 Dec 2022 .
                                  please clarify on which address the physical bond is to be sent? Since all correspondence is being handled by 3i Infotech, I am confused whether bond to be sent to 3I Infotech or ICICI registered office?
                                  You have bank account details of bond holder, Can it be redeemed electronically also
                                  Aug 11, 2022
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 11, 2022
                                  ICICI Bank Customer Care's response
                                  Dear Customer,

                                  We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08lq9) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
                                  Sep 08, 2022
                                  Updated by rpsingh29
                                  I have still not recieved answer to my question.
                                  WHERE SHOULD I SEND THE PHYSICAL COPY OF BONDS FOR REDEMPTION?
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                                    Smruti Prakash Sethy
                                    Jul 10, 2022
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                                    Resolved

                                    Address: Bhubaneswar

                                    A sum of Rs.11200 is dedcuted from my icici savings account . Its the charges 0r rs.590 each for 20 times . Money is deducted from my account within a day. I didn't receive any notification about it nor any sms after deducting. It's not a small amount that I can ignore . This is totally fraud event . My account was stuck on 0 balance. I was not know that these charges a deducting and leaving my account on 0 balance . I want all the deducted money back in my account. Or else I can take a legal action against this as I didn't receive any notification before and after deduction.
                                    Aug 11, 2022
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 11, 2022
                                    ICICI Bank Customer Care's response
                                    Dear Customer,

                                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      Ruchi2412
                                      from Mumbai, Maharashtra
                                      Jul 10, 2022
                                      Resolved
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                                      Resolved

                                      I placed an order with Nike.com and I was charged for orders that did not go through on the website. My money has not been refunded by the website.

                                      Here are the details of the transactions:

                                      Transaction 1
                                      June 3, 2022
                                      INR 42, 941.00
                                      Credited to Depansum Solutions Pvt

                                      Transaction 2
                                      June 4, 2022
                                      INR 29, 879.00
                                      Credited to Depansum Solutions Pvt

                                      Transaction 3
                                      June 4, 2022
                                      INR 29, 879.00
                                      Credited to Depansum Solutions Pvt

                                      I have placed multiple complaints with Nike for the same, but they claim that they are not able to track failed payments on their system. Please note that this is a recurring problem with their website, and in the past I have received a refund for failed transactions within a week. It has been more than 1 month now with no reply.

                                      I would like the transaction to be reversed and my money to be credited back to my card.
                                      Jul 15, 2022
                                      Complaint marked as Resolved 
                                      ..
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 11, 2022
                                      ICICI Bank Customer Care's response
                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08lqk) in the subject line of your email. Our official will assist you.
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