ICICI Bank Complaints & Reviews

I recently received a ICICI Corp Gift card from my friend. I tried to use it at a merchant and the card declined. I tried calling the Customer Care for help but it hung up on me several times. Any immediate help will be appreciated. Very Disappointed with ICICI Customer Service.

Yesterday I added 400/- through icicidirect app via gpay. Transactions was successful and received confirmation message from my bank.
But it is not added in my ICICI direct account. I called customer care ( which is not toll free ) number of icicidirect and they confirmed the acceptance of amount and told me that it would be reflected in 4 hours. Today i checked the account but it is still not credited.
I added the to run a good deal of stock purchase and due to this cheating i lost a good deal as well as my money.
Please look into this matter and take strong action.

I had called icici customer care for some credit card requests and connect to an agent for it. I called from my bank account registered phone number. The ivr system immediately recognized me and started blabbing me about my account balance and other details.

While connecting my call to customer representative, the system first asked me for my 12 digit card no. And later on asked for my pin; which i totally am not comfortable to share and did not either. So the system did not connect to the representative.

On icici website, it is clearly mentioned, never ever share you pin anywhere. Then how come telephone ivr ask me my pin? This was not there earlier. Asking for pin is totally unethical in my opinion; if not illegal. I know they will say it is totally safe, it goes to some machine and no human interaction; still asking for pin is not justifiable. They can spell out my bank balance just by recognizing my registered no. But not connect to agent without asking for atm pin.

Im waiting for my refund from "clear Trip" the amount has been initiated by Travel agent clear Trip but Icici but has not credited in my account. This is getting ridiculous. ARN[protected] plz help @[protected]@gmail.com

ICICI has deducted 590 rupees twice a day (i.e. 1180 rupees) from my ICICI savings account.

Reference:
ECSRTNCHG01_100123_SR[protected]
ECSRTNCHG02_100123_SR[protected]

ICICI has been deducted 590 twice a day from my ICICI account.

Ref message:
ECSRTNCHG01_100123_SR[protected]
ECSRTNCHG02_100123_SR[protected]

Dear Team
I was alloted a total of 9 ICICI Vimal Vatsalya Bonds on[protected] with a redemption date[protected]
PFA one of the 9 bond certificates
There has been no communication with regards to the redemption payment against the said bond
Kindly look into the matter asap and guide us with the process to get the redemption value of the bonds

Thanks and Regards
Raghav
Email id: [protected]@gmail.com

Today I noticed that my bank account has 79 rupees only but when I checked it 2 days before the incident it had 600+ rupees in my bank account. When I checked the transaction history it showed that 563 rupees has been deducted from my account on 16/1/23 without any information and when I checked the details it showed MABchgs-Dec22+GST.
So, please solve this query and give the deducted money back to my bank account as soon as possible

I have ICICI Limited Money Multiplier Bond-0399-MMB-TWO which was supposed to be redeemed on 28-Apr-2017 and have not received Redemption proceeds for the same or any communication in this regard from the ICICI. Please let me know proceedure for getting Redemption proceed on my mail.

My money deducted without my permission 825rs. That's my college fees. Im not a trader and still im not using my demat account. They automatically take money from me for sip . I don't know how. Im called customer care executive and tell don't take anymore amount. They said ok. But no other changes happened. I want the amount refund 🙏. Please help me please. Can i get the refund... Waiting for reply.

To,
Dear Sir/Madam

Whomsoever it may concern.

I had two Children Growth Bond of ICICI LIMITED for my Daughter, whose Bondholder numbers are[protected]&[protected] of dated 27.11.2001, whose Redemption date was 12.11.2022.
For the redemption of same i have approached nearest icici bank branch, But didn't get any help from there Stating it's beyond their preview. For the same i visited ICICI Direct branch in indore, they also said that they are helpless in this matter.This bond was not brought out of sky, suddenly no one from ICICI know how to redeemed it by updating changes.Feels like harrasment.As my daughter is 18 + now, She has her own PAN number, and there is minor change in spelling of the name.
So kindly let me know how to proceed further and where to contact for the redemption of this bonds.

Kindly do the needful as soon as possible.early response is highly appreciated.
Thanks
R.S.Saluja
[protected]

Hi prafulla dhakate here. 826.00 rupees has been deducted from my account as (DMC/IN[protected] DP CHGS TILL FEB-22. and this is being deducted since March-2019. I have neither subscribed nor used my demat account till now.

Also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

Mentioned the transaction remark -
DMC/IN[protected] DP CHGS TILL FEB-22
DMC/IN[protected] DP CHGS TILL FEB-21
DMC/IN[protected] DP CHGS TILL FEB-20
DMC/IN[protected] DP CHGS TILL FEB-19

We people are here because of trust towards . But this is totally an unacceptable behaviour from ICICI. Don't ever do this without a customer acceptance, otherwise we can loose the trust.

Kindly refund my money at earliest.

Here was a deduction from my ICICI account associated with my ICICI Direct with transaction remarks saying 'EBA/NSE N 2023508/[protected]' and the amount is 50.06 and 'EBA/NSE N 2023008/[protected]' and the amount is 279.16 which is not that high but I should be informed and I was never informed if that is a hue brokerage cost that I am paying.

I seek an immediate response for such a big deduction of payment from my account and a refund post a correction as I wasn't aware of such high hidden charges that are to be levied by ICICI Direct.

This is an extremely poor customer experience that I am facing and would keep all my friends informed regarding such hidden charges for the one who are thinking of investing in Indian stocks and MF!!

I have an Indian account (xxxxxxxxxx75) frozen and not sure why it was frozen.
I have been using since very long time and now it is on hold. I came to USA on H1B visa for work. All of sudden when I see my account and doing transfer im unable to do it. I spoke with my home branch too.. My money got stuck in the account and eveyrthing is linked to it

On January 11, 2023, Rs10000 withdrawn from my bank account and transaction remarks has it as "ADTPSLSIPG" and this transaction was not authorized by me nor i have provided any standing instructions for Auto Debit to any merchant online or offline. Per ICICI customer service (Spoke to 2 agents and 1 supervisor) it is assumed to be an auto-debit transaction from a merchant which they are still investigating. I have asked the bank to refund/revert my money as I see this is common fraud with ICICI Bank from early 2021.In consumer complaint forum a search on this code "ADTPSLSIPG" several ICICI customers faced this same issue and not sure why ICICI bank has not fixed fraud yet and making the customer go through the pain and harassment. Hoping to get a resolution from ICICI.

Respected Sir,
I, j roy would like to make u know that i m facing mentally harassment from ICICI credit card Recovery Agent phn no [protected]...call came there side more than 25 times in a day and massage thrgh what apps, presently am busy for treatment of my mother .

I m already asked lawyer regarding this Matter, he had suggested me to make a police complaint towards bank, is this a right step.

I'm using ICICI account of xxxxxxxxx75 and I could see my account is frozen
I came to the USA on a H1B visa for work here and whatever the salary I get in the USA I do transfer to an Indian ICICI account( xxxxxxxx75) through the Remitly app.

I'll convert my account to an NRE/NRI account from hereafter for transferring money from the USA to India. Can you please check and unfreeze my account. How to visit Indian branch to resolve this issue

I have cleared all my dues with icici but still its showing in my cibil as due. Remove asap

I have icici bank original tax savings bond with me.it was issued on 03/04/2003 and redemption date is 03/04/2006.The distinctive numbers are from 147684 to 147687of Rs 5000 each.I informed the icici bank through its website [protected]@icicibank.com on 31/12/2022 seeking the fate of those bonds.But so far there was no response.Please resolve the issue. Thanking you, v.v.v.s.h.prasad

Dear sir,
I have a ICICI BAJAJ SCOOTER BOND- TWO, maturity date[protected]. But i have no information regarding how to redeem it. The mentioned phone no is not working. Kindly provide details how to redeem itso that we can fulfill the procedure timely.
Thanks