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ICICI Bank Complaints & Reviews

3.3
Updated: Jun 2, 2026
Complaints 23783
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14308
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ICICI Bank reviews & complaints page 103

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V
Veldandi sai
Jul 3, 2022
Resolved
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Resolved

Address: Ahalyanagar Road no 3, Saidapoor road

Iam veldandi sai my registration number [protected] closed but overdues showing amount showing 2 rupees please ensure closed my cibil please let's you inform to cibil team
Jul 3, 2022
Complaint marked as Resolved 
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ICICI Bank customer support has been notified about the posted complaint.
Jul 03, 2022
Updated by Veldandi sai
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Verified Support
Jul 04, 2022
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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    S
    sarita.jain25
    from Bhiwadi, Rajasthan
    Jul 2, 2022
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    Address: Bhiwadi

    My account showed deduction of rupees 1899 for wpp sr[protected]renewal from last 3 years. But i have never enrolled for such a plan. As a Senior citizen I have no idea about this term . So please help me get back my money as soon as possible. Amount deductions without our consent is not reasonable. Please cancel the policy as i don’t need it and i never used it. Please try to clear this request asap.
    ICICI Bank customer support has been notified about the posted complaint.
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      S
      sarita.jain25
      from Bhiwadi, Rajasthan
      Jul 2, 2022
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      Address: Bhiwadi

      Dear Sir,
      I'm Sarita holding ICICI savings account for past 3 years. A/C#[protected] in Bhiwadi Rajasthan.
      Without any intimation my account has been debited. I have never come across something like this on a monthly basis.
      Please take some action against the bank.

      2 23, 02, 2022 23, 02, 2022 MABchgs-Dec21+GST 118.00 63.38
      3 23, 02, 2022 23, 02, 2022 MABchgs-Jan22+GST 63.37 0.01
      4 24, 05, 2022 24, 05, 2022 MABchgs-Apr22+GST 2.99 0.02
      5 24, 05, 2022 24, 05, 2022 MABchgs-Mar22+GST 0.02 0.00
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Customer,
      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08kfw) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        B
        Bidhun123
        Jul 1, 2022
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        Hello ICICI,

        Every month 100rs debited in my account under iprugtp-nca. I want the amout charged debited to be refunded and it has been going on for months.
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a088vf) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          B
          Bipin joshy
          Jul 1, 2022
          Resolved
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          Resolved

          Within one month of time icici bank has charged Rs 1770as NACH_AD_RTN charges or you may say bounce charges. I have taken a three bajaj finsrv product on emi amountin and the linked account was ICICI .
          In some cases i had word with icici customer care they informed the charges is tane

          Taken by bajaj fivser but when i had word with bajaj customer care they said they have nothing to do with it.they gave me written email stating the same
          So its my kind request to look into the matter as i am already frustrated and also effecting my financial balance.
          Aug 8, 2022
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Jul 04, 2022
          ICICI Bank Customer Care's response
          Dear Customer,

          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
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            S
            Swati Pai
            Jul 1, 2022
            Resolved
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            Resolved

            I am not able to do any transactions through my account and it displays the error below when trying to login into net banking portal.
            "icici-bank-our-user-id-has-been-disabled-due-to-security-reasons-please-call-ou...

            I also visited the branch and the staff were clueless about this issue and asked me to call the customer care.
            I have been trying to reach the customer care number countless times and it never gets connected.

            I hope it gets resolved soon.
            Aug 4, 2022
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Jul 04, 2022
            ICICI Bank Customer Care's response
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08a8o) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              B
              Babul kr
              from Araria, Bihar
              Jul 1, 2022
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              I checked my bank transactions and I found that there is one debit transaction 'DMC/IN[protected] DP CHGS TILL may-22 on 27-june-2022--- INR 826
              Look into the matter And refund my amount as asap
              ICICI Bank customer support has been notified about the posted complaint.
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                S
                sekhar rao Rayavarapu
                Jul 1, 2022
                Resolved
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                Resolved

                I want to apply for ine time settlement
                Aug 9, 2022
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 09, 2022
                ICICI Bank Customer Care's response
                Dear Customer,

                We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a088sh) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  P
                  Pricilla Roselin
                  Jul 1, 2022
                  Resolved
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                  Resolved

                  I am an icici customer and using the salary account and got a call from icici bank that we are upgrading your credit card limit from 30, 000 to 60, 000 by issueing a new free card without any charge, I agreed that and got a card but now they debited 500+ tax also the new card limit is also 30, 000 and also the limit is combined. Now I dont want the new card and also I want my money back
                  Account number[protected]
                  New card number - [protected]
                  Jul 3, 2022
                  Complaint marked as Resolved 
                  Solved
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 09, 2022
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
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                    R
                    Rohit4890
                    Jul 1, 2022
                    Resolved
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                    Resolved

                    I am an ICICI customer for the last 6 plus years and I moved to the Australia about 16 months ago, I cannot access my online banking or pay my bills because i cannot access my online account without the OTP number, my india mobile number is updated in ICICI and no longer exists. I need to update my Australian mobile number, but i cannot do this online and talking to customer care has not helped at all. So I downloaded the mobile updation form, sigend it and sent to bank. I got message that my Australian number has been updated but still can use mobile app and recover my password. Please help
                    Aug 10, 2022
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 04, 2022
                    ICICI Bank Customer Care's response
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08ac0) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      4
                      4yuvaraj4
                      Jul 1, 2022
                      Resolved
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                      Resolved

                      Address: mumbai

                      Am an icici bank customer. Today[protected] ecsrtnchg charged 590 rupees 4 times . I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is m.[protected]@gmail.com

                      Thanks & regards,
                      Vaikesh
                      Aug 19, 2022
                      Complaint marked as Resolved 
                      not yet any responses form bank Please help up
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 04, 2022
                      ICICI Bank Customer Care's response
                      Dear Customer,

                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team
                      Jul 08, 2022
                      Updated by 4yuvaraj4
                      NOT YET GET ANY CALL OR SOLLUTION FROM ICICI BANK
                      Jul 26, 2022
                      Updated by 4yuvaraj4
                      NOT YET GET ANY CALL OR SOLLUTION FROM ICICI BANK
                      complain yet open and NOT YET GET ANY CALL OR SOLLUTION FROM ICICI BANK
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                        N
                        Nishatha
                        Jul 1, 2022
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                        Multi wallet food card expired

                        Address: India

                        Hi team,

                        My name is Nishtha and i am working in TCS from last 5 years. My multi wallet food card is already expired and i don't received new card yet,

                        I can not login to card portal as it says card expired, also my old mobile number which I gave is not in use now, please help me with updation of same and getting a new card....
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                        V
                        Vinodkmr259
                        from BILASPUR, Uttar Pradesh
                        Jul 1, 2022
                        Resolved
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                        Resolved

                        Address: VPO DOMEHAR TEHSIL GHUMARWIN, DISTRICT BILASPUR

                        Hello Sir,
                        I want to register an complaint that Some amount deduct from my saving account without inform me. when I call customer care regarding this then they told me they deduct Rs.590.00 of the pay later account activation charges.

                        I register an request to reversal amount of the pay later charges but no information has been provided by Bank to me.

                        Please Help.
                        Aug 7, 2022
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 01, 2022
                        ICICI Bank Customer Care's response
                        Dear Customer,
                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0878r) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          V
                          VermaDheeraj
                          from Kanpur, Uttar Pradesh
                          Jul 1, 2022
                          Resolved
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                          Resolved

                          They are mailing to keep account funded for expression debit card
                          but Even i do not requested for that
                          Jul 12, 2022
                          Complaint marked as Resolved 
                          I called on toll free no and he scheduled a call with some other team member then my issue gets resolved
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 01, 2022
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                          Regards,
                          ICICI Bank Customer Service Team
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                            K
                            Kareeeena
                            Jul 1, 2022
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                            I understand that the bank has to disable the user id for safety concerns but what is with this poor customer service?

                            How is anyone supposed to “get in touch” with customer service to enable their user id for online banking? Nobody is available.
                            It is all automation and IVR.

                            How is anyone supposed to get this issue resolved?
                            Please respond asap.
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 01, 2022
                            ICICI Bank Customer Care's response
                            Dear Customer,
                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0878m) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
                            Jul 02, 2022
                            Updated by Kareeeena
                            Please respond soon. Have no where else to go
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                              A
                              Atharv1902
                              from Cochin, Kerala
                              Jul 1, 2022
                              Resolved
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                              Resolved

                              As per my May month Credit card statement 1, 65, 165 was due on 4th June(Statement already attached in previous message), I have repaid the due amount in the following manner, on 3rd June i have paid 25, 000 through Cred, on 4th of june i have 3 separate payment as 50, 000+50, 000+40200 ( Statement Attached also highlighted the transaction ) the above mentioned 3 transaction was done using Postpe and i have received confirmation from postpe saying that the bill payment was successful. but unfortunately on 9th of june i received a message from postpe saying that one of my payments of 50, 000 was refunded to the source bank account stating that there was a technical issue with credit to the card (Refund reference Number:[protected]), as soon as i identified that the amount was credited to my bank i made the payment again on 9th using UPI.
                              in the given case i did not default on the payment i have the receipt from postpe saying the payment was successful on 4th june, but icici bank have charged me with a interest charge of 8000 for a single month which is totally not acceptable leagally. i have bank statement showing debit on 4th, receipt from postpe and message from postpe saying that payment to card was unsuccessful due to technical error from the bank. also to the best of my knowledge the bank have also violated rbi guidelines as the bank is not providing complaint reference number so that i cannot raise complaint with the banking ambudsman, this case is not just about the money its about the unethical way in which one of the largest bank in india is working. these banks are true day light fraudsters. hope you can help me with this.
                              Aug 2, 2022
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 01, 2022
                              ICICI Bank Customer Care's response
                              Dear Customer,

                              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team
                              Jan 24, 2023
                              Updated by Atharv1902
                              ICICI Bank is the worst when it comes to customer service, any ways i was lucky inough after all the efforts and complaints they solved the issue.
                              Thanks for helping out.
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                                S
                                sanchit ratra
                                Jul 1, 2022
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                                Myself Sanchit Ratra I have been with icici bank since 2016. This year 2022 826/- rs is deducted from my account without any alert message. I am not using any Demat account and the representative didn't inform any charges while opening the account. But still this charges are applied and debited from my account on 30 june 2022. Dp chgs till May-22 is shown in the statement. So please make sure to credit the amount which has been debited so far.

                                My contact number is [protected]
                                ICICI Bank customer support has been notified about the posted complaint.
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                                  A
                                  Aditya Vadhvana
                                  from Gondal, Gujarat
                                  Jul 1, 2022
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                                  R/Sir,
                                  I transferred money from Paytm UPI to Pockets UPI of amount Rs.50 but money is still not credited into Pockets UPI account.However money is debited from Paytm UPI account.I am attaching screenshot for the same.
                                  ICICI Bank customer support has been notified about the posted complaint.
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                                    S
                                    Shiv0987
                                    from Hisar, Haryana
                                    Jun 30, 2022
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                                    Extra unofficial charges has been deducted from my account review this and refund the amount which is deducted
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Dear Customer,
                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0878t) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      M
                                      Md Tazim Raza
                                      Jun 30, 2022
                                      Resolved
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                                      Resolved

                                      110.38 rupees has been deducted from my account as (Dmc/IN[protected]) dp chgs till may 22.

                                      329.00 rupees has been deducted from my account as (DMC/IN[protected]) dp chgs till may 22

                                      Two deduction

                                      They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

                                      When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected] This is completely unacceptable and please refund my amount. My phone number [protected]
                                      Aug 2, 2022
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 02, 2022
                                      ICICI Bank Customer Care's response
                                      Dear Customer,

                                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                      Regards,
                                      ICICI Bank Customer Service Team
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