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ICICI Bank Complaints & Reviews

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Updated: Sep 24, 2026
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ICICI Bank reviews & complaints page 103

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K
Kumaraboopathi
from Coimbatore, Tamil Nadu
Dec 23, 2022
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Address: 5/102-60 SIvaji Garden, Vellanaipatti Post, Coimbatore - 48.

This is to inform you that funds from my Fastag account were charged after "December 14, 2022, 12:00 PM, " despite the fact that I had not yet crossed any tolls.

I've attached the statement "Highlighted", along with the car number that is associated with my cell phone and is noted as being unapproved or other. Please have a look and let me know right away.
ICICI Bank customer support has been notified about the posted complaint.
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0jvji) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    M
    Mohd.Azhar
    from Faridabad, Haryana
    Dec 23, 2022
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    Address: 38,ABID BUILDING,1ST FLOOR,12,TALAAB STREET, , DHAUJ,NEAR BY TALAAB FARIDABAD, HARYANA, 121004
    Website: www.consumercomplaints.in/new_complaint

    I don't have a Demat account in ICICI but without my permission its opened by icic bank . When I checked my bank transactions and I found that there is three debit transaction "[protected] DP CHGS TILL OCT-22'---- INR 826, NACH_AD_RTN_CHRG~INGENOT~0
    7NOV22~6d343eb~ZED LEAFI ...INT 589, 285, TOTAL =1700RS'. When ITS created the Demat account, IT was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. My ICICI account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected] [protected]
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0jvk0) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      J
      Janmejay singh rathore
      Dec 23, 2022
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      Last 30 days about 590 rupees has been deducted from my account in the name of of bnk bflo~02DEC22~8260c54~18455
      any notification. I was maintaining minimum balance for the time of emergency and when i was going to make a payment then the amount was not there. What the hell wrong with icici bank.
      What is this transaction purpose? Nach_ad_rtn_chrg~of bnk bflo~02DEC22~8260c54~18455

      I want a strong reply from your side dear icici bank.
      ICICI Bank customer support has been notified about the posted complaint.
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        H
        Heysinghaaa
        from Jaipur, Rajasthan
        Dec 23, 2022
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        Address: GOPALPURA JAIPUR

        EsHello all,
        This is second time this is happening. This happened earlier in 2020, my account got debited for 590 rs thrice in two days. When I called to confirm about this, the bank representatives just transferred my call back and forth from banking department to loan department and wasted my 2 hours in this with no resolution.
        That is why I never kept money in this account for over 1.5 year but last month I met with an accident and by chance left some money in that account and they took the same amount of 590 thrice again.

        This is not a legal practice. I had no loan going on with overdue payments. I don't know why are they doing this. I need refund for this.
        ICICI Bank customer support has been notified about the posted complaint.
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          P
          patelravi1988
          from Ahmedabad, Gujarat
          Dec 22, 2022
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          IF my card limit is 10 right now. Credit cards provide 20 Rs.
I change the limit from app to 20.
          Made one transaction to 15 rs
          Change the limit from app to 10rs.
          Before the billing date, I change it to 20rs again
          
now before the billing date, I change the limit and made transactions in the same billing cycle so they charge me over-limit charges. 

1. When I made a transaction you have history. Then when I change my limit to lower than my total uses then why the system does not stop me to not set over the limit? Just to take over limit charges this is first fraud.

          2. Overlimit consider on bill generated. On the billing date, my limit is higher set and the bill is lower than why it charges over the limit. This is the second fraud

          Need to post on social media once you reply.
          ICICI Bank customer support has been notified about the posted complaint.
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            S
            swetsagar
            Dec 22, 2022
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            Hi,
            I added my icici bank account to bank kyc in epfo portal. It's status is showing as verification under process. I need to complete this verification bit earl. Need Bank support on this.
            I visited my nearest branch and had a talk with customer care executive but didn't get proper response.
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0jh2f) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              A
              Amit Parkar
              Dec 22, 2022
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              Address: B/205 nav madhur smurti chs navapada Subhash road dombivli west pincode 421201

              Today, amount deducted from my account why are you amount deducting from my account, resolve my complaint.

              NACH_AD_RTN_CHRG~Of Bnk
              BFLo~03DEC22~2f3c999~25630
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0jh2g) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                V
                Viggu1994
                Dec 21, 2022
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                Recently, bank deducted money from my account for demat account even though i dont have it. Why this unauthourised action was taken? Why the bank didnt notify me?
                I need answer as this is the first time ICICI bank is doing it.
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0jh2h) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  S
                  shashi089
                  Dec 21, 2022
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                  Address: Vapi

                  I have payed amt. Of1 5K on date 01/12/22 through yono lite sbi app and refrence no-UB05965111.but payment not reflected in credit card and last four digit of card-8002
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0jh2m) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    A
                    afzalsheriff
                    Dec 21, 2022
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                    There was a deduction from my ICICI account associated with my ICICI Direct with transaction remarks saying 'EBA/NSE' and deducted an amount of 1662 which is quite high.

                    I seek an immediate response for such a big deduction of payment from my account and a require a refund.

                    This is an extremely poor customer experience that I am facing and I'm highly disappointed of their service.
                    ICICI Bank customer support has been notified about the posted complaint.
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                      B
                      bhavik.devdhar
                      from Mumbai, Maharashtra
                      Dec 20, 2022
                      Resolved
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                      Resolved

                      Address: Thane

                      Amount deducted via ADTPSLSIPG__[protected] ON 20 DEC2021 from ICICI Bank account of Amount Rs. 14446.67. ICICI Bank customer care replied that amount is deducted via folio number and the biller is Motilal Oswal Fund but Motilal Oswal Fund has no record of such a transaction. These transactions are being reported from different parts of the country such as Hyderabad, Gurgaon, etc., and in the same manner from ICICI bank accounts on different dates.
                      Dec 20, 2022
                      Complaint marked as Resolved 
                      Wrong dates mentioned
                      ICICI Bank customer support has been notified about the posted complaint.
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                        M
                        mukesh ajayan
                        Dec 19, 2022
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                        After mutiple requests theiugh beqnch and calls they have not updated my mpbipe number and i am not able to use phone banking!!
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0jaem) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          S
                          S Janardhan
                          Dec 17, 2022
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                          Address: india

                          I regularly pay ICICI credit card bill from my SBI account. I am unable to do the same this month. Every time I click ob card payment through internet banking, it allows me to select my bank as SBI, but then it goes only to ICICI bank account only and does not ask for card details as it should. I have tried through several other portals also everywhere I face the same problem. My outtanding is 30760/- and if I do not pay before 20th they will charge a fantastic amount as credit charges and late payment fee. I cannot be penalized if their own web sit is malfunctioning. I can attach the screen shot of the page it goes to. Please provide an immediate resolution
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0j902) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            7
                            7048288801
                            from Surat, Gujarat
                            Dec 16, 2022
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                            Address: 44, Bhagunagar society, Opp. Bank of baroda,, Cuaseway Road, Katargam

                            Hello Sir/Mam

                            Per month 352.82 deduct amount from my account and i'm facing this issue seens 12 months and also i asked about that on customer support team of ICICI and also charged call 1min/2.50RS so can you please check my concern.

                            352.82 RS per month
                            since cut 12 months
                            352.82 * 12 =4233.84 amount will be decuted from my account so can you please refund my amount.

                            Thanks and Regard
                            Vijay Kevadiya
                            Be indian...
                            ICICI Bank customer support has been notified about the posted complaint.
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                              D
                              Dinesh Jain
                              from Delhi, Delhi
                              Dec 16, 2022
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                              Sir, I have unsubscribed for all marketing emails from ICICI Bank and ICICI Direct, but still they are continuously sending emails to me.
                              The Unsubscribe button is there in all emails but instead o[censored]nsubscribing that links takes you to their home page and you have to login and unsubscribe. Even after after doing all this they are not stopping sending emails. Please tell them to stop irritating.
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0j5vw) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0j5vw) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                S
                                Shiva Baghel
                                Dec 15, 2022
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                                Despite having a sufficient amount in my ICICI bank account, ECSRTNCHG deducted non-righteously 7 times with the amount of 590 rupees each. Please Resolve it and process a refund.
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0j484) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
                                Shiva Baghel's [Complaint's author] reply, Dec 17, 2022
                                Hi,

                                I am unable to send mail at [protected]@icicibank.com from Gmail.

                                Please help.
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                                  C
                                  Chandrasekaran Ramadurai
                                  Dec 15, 2022
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                                  Address: Flat no 301, Topaz Block Esteem Heritage Rose Garden Road, JP Nagar 5th Phase, Bangalore 560078

                                  We have invested in ONE number ICICI Money Multiplier Bonds with a face value of Rs 1, 00, 000/- issued at a discount for Rs 4, 000/- in 1998. The redemption date is 5th December 2022. We do not know where to submit the bonds for redemption as it was issued by ICICI Ltd and the ICICI Bank is not accepting the original bonds for collection and redemption. Kindly help
                                  ICICI Bank customer support has been notified about the posted complaint.
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                                    K
                                    Karthikeyan_M
                                    from COIMBATORE, Tamil Nadu
                                    Dec 14, 2022
                                    Resolved
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                                    Resolved

                                    EPFO Bank KYC is indefinitely delayed & ICICI Branch, Customer does not know who does, or whom to be contacted for a solution. As customers, they expect to Post & Pray to God till ICICI approves. It seems ePFO also does not provide solution to speed up the process in this new age digital world
                                    Jan 18, 2023
                                    Complaint marked as Resolved 
                                    Thank You Got Resolved only by ePFO Redressal Forum & not by ICICI Customer Care. Either ICICI Branch or customer care do not own the ownership of resolving. Fundamentally ICICI team does not know such customer issues are commonly prevailing & ICICI also not training their network team to address the such issue even when they find a thread pattern of such customer complaints. ICICI please come forward to address customer complaint
                                    ICICI Bank customer support has been notified about the posted complaint.
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                                      P
                                      Priya Utekar
                                      Dec 14, 2022
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                                      Dear Team,

                                      Yesterday i.e 13th Dec 2022 there was an undetected deduction done in my account. The transaction shows named as NACH_AD_RTN_CHRG~IPRUMO~06DEC22~0a2
                                      d2c0~46796538 an amount of 590 was deducted without any intimation on my number.

                                      Kindly look into it as soon as possible. Hope the amount will be refunded back to me.
                                      Treat this as urgent. If you need any details from me my contact is mentioned below.

                                      Priyanka Utekar
                                      Mob: [protected]
                                      Emali: [protected]@yahoo.com
                                      ICICI Bank customer support has been notified about the posted complaint.
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                                        S
                                        SHEETAL LUCY LAWRENCE MENDONSA
                                        Dec 14, 2022
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                                        Address: I C Colony Branch Borivali

                                        On Monday December 5th I issued a cheque of rupees 1, 00, 000 from my ICICI account to my husband's ICICI account. Since the cheque did not have CTS number, I informed the back staff of the same to which they said confirmed that the cheque can be used to transfer money within ICICI accounts. I get a message stating that the money has been debited and has been transferred to my husband's account, but he never got the credited. We waited for 24 hours and then visited the ICICI I C Colony branch. Supriya the staff there claimed that she will look into it. the next day in the evening at 6 I get informed that the money has been credited into someone else's account. That was the last conversation with the bank. No status updates had been given so far. ICICI owes me the interest for the days from the 5th of December till date. and also, the penalty for having me go through all of this myself since they were unable to give me a status update.
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Dear Customer,

                                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0j1f3) in the subject line of your email. Our official will assist you.

                                        Regards,
                                        ICICI Bank Customer Service Team
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