Claimed

ICICI Bank Complaints & Reviews

3.2
Updated: Jan 2, 2026
Complaints 23755
Resolved
14271
Unresolved
9484
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

ICICI Bank reviews & complaints page 103

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Z
Zuber990
from Pune, Maharashtra
Jun 30, 2022
Report
Copy

826.00 rupees has been deducted from my account as (Dmc/ dp chgs till May-22) on 28-June-2022. I have never used my demat account till now.

They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici And it is been deducted many times until now.

When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. This is completely unacceptable and please refund my amount.

Last time when my money was deducted, i contacted the ICICI agent & he said it won't be deducted again! But see it happed again, those ICICI bank fraudsters are cheating on me
ICICI Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    U
    uttamchandtanotra
    from Kochi, Kerala
    Jun 30, 2022
    Report
    Copy

    VIN/FREECHARGE txn from icici debit card

    An unauthorised transaction was done from my icici debt card to pay my vistra axis bank credit card bill on 28 JUn 22
    details
    VIN/FREECHARGE/[protected]/[protected]

    i not registered with freecharge any time. this is a fraud at the end of either ICICI BANK OR AXIS BANK CREDIT CARD
    KINDLY INVESTIGATE...
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    M
    Muskanmk
    from Ambala, Haryana
    Jun 30, 2022
    Resolved
    Report
    Copy
    Resolved

    Address: Ambala

    I am Muskan Kharbanda. 826 Rupees has been deducted from my account as DMC[protected] CHGS TILL MAY-22) DP charges on

    29/06/2022. I have never used my Demat account . There was no prior notice.I haven't received any deduction message to my mobile no.

    Also, at the time of opening the account they didn’t mentioned any charges said it is a free of cost.

    I need justice and my money refund immediately.My Account Number is[[protected]].
    +1 photos
    Aug 6, 2022
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Jul 01, 2022
    ICICI Bank Customer Care's response
    Dear Customer,

    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

    Regards,
    ICICI Bank Customer Service Team
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      N
      Narayan Veeraraddi
      Jun 30, 2022
      Report
      Copy

      ON Saturday 4th June I transferred 15900 to one of my friend but transaction timed out. money has been debited from my account. its almost 1 month and money didnt come back to my account.

      Please look into this.

      Account No[protected]
      Name Narayanraddi Veeraraddi
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0879r) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        K
        kandimalla saiteja
        Jun 30, 2022
        Report
        Copy

        Money deducted on the name of DC charges till May 2022

        Address: Madhapur, Hyderabad

        Myself Sai Teja Kandimalla, recently a deduction of 826 rupees happens in my account on the name of DC charges till May 2022. First of all banker forcefully opened demat account on my name saying it is free of cost with no hidden charges. Second thing is I haven't even logged into it yet. This is the second time I'm facing the issue. Last year also I raised the compliant on same issue but no one responded. The main thing is there...
        +1 photos
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        E
        ephraimdev
        from Thrissur, Kerala
        Jun 30, 2022
        Resolved
        Report
        Copy
        Resolved

        Address: ICICI Bank

        I'm Ephraim Devasiachen, I have been with icici bank since 2018. This year 28th June 2022 550.67/- rs is deducted from my account without any alert message. I'm not sure how demat account was created. I'm not using any Demat account and the representative didn't inform any charges while opening the account. But still this charges are applied and debited from my account. DMC/ DP CHGS TILL MAY-22 is shown in the statement. Please provide proper reason why amount is getting deducted without any authorization.
        Please make sure to credit the amount which has been debited so far.
        +1 photos
        Aug 1, 2022
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Jul 01, 2022
        Updated by ephraimdev
        Fraud Call received posing as ICICI bank customer care. Requested to install Anydesk application and give him access. Scamming and trying to cheat customers.
        Verified Support
        Jul 01, 2022
        ICICI Bank Customer Care's response
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0878u) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          anubhzz
          from Mumbai, Maharashtra
          Jun 30, 2022
          Resolved
          Report
          Copy
          Resolved

          Two EMI's started for One purchase on ICICI Credit Card

          Two EMI's started for One purchase on ICICI Credit Card

          Please Help!

          My contact no. is + 91 - [protected]

          I am attaching two images that are marked and two that are not

          You can see in the two images marked with color line boxes

          YELLOW BOX shows the main transaction

          GREEN BOX shows the EMI Conversion and first instalment billed
          (This is the correct...
          +4 photos
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy
          A
          Akashkrsingh
          Jun 29, 2022
          Resolved
          Report
          Copy
          Resolved

          Address: Cyber Green, Gurgaon, Haryana - 122002

          Myself Akash Kumar, I have been with icici bank since 2018. This year 2022 826/- rs is deducted from my account without any alert message. This charges are applied and debited from my account on 28 June 2022. DMC/ DP CHGS TILL MAY-22 is shown in the statement. So please make sure to credit the amount which has been debited so far.
          +1 photos
          Aug 11, 2022
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Jun 30, 2022
          ICICI Bank Customer Care's response
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a085vp) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Shasvat Mehta
            Jun 29, 2022
            Resolved
            Report
            Copy
            Resolved

            An amount deducted from my bank account named undermentioned
            Shasvat Mehta
            Ac:[protected]
            Ifs - icic0001719

            Rs 590 has been deducted from my account on[protected] against nach_ad_rtn_chrg~adbldesk~

            On 29th june

            Let me know why you charging this amount from my account. What this is charge for?
            I am maintaining my monthly limit above 10000 then how could you charge
            .
            Kindly refund my money otherwise i will file a compliant in consumer forum.
            Thanks & regards
            Shasvat Mehta
            Aug 1, 2022
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Jun 30, 2022
            ICICI Bank Customer Care's response
            Dear Customer,

            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

            Regards,
            ICICI Bank Customer Service Team
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Safrudeen
              Jun 29, 2022
              Resolved
              Report
              Copy
              Resolved

              Hi Team,
              I had opened my icici fixed deposit account from Mira road branch to avail credit card facility however the representative who helped me with process asked me to open savings account with the bank as well as demat account which I did even though I did not knew what is demat account and he himself purchased IDFC shares from my account and had asked me to sell off whenever I want. I never looked after that as I was least bothered about as my primary concern was to get credit card through fixed deposit. Few months back an ICICI representative called me on my phone stating that my demat account is unused and I would be levied charges and he then guided me over the phone how to sell off that IDFC shares and close the account to avoid charges. However to my surprise when I went through my statement today I was shocked to see Rs 826 being debited and narration against as DMC/IN[protected] DP CHGS and when I searched on google as to what it is, came to know that its Demat charges. Further upon more research I came to know there are many more people like me who have been defrauded by ICICI bank in similar way. Your sales representatives make people open accounts that they do not want and on top of that they are never told that there would be such charges applicable. This is absolutely pathetic from ICICI part. I need my amount that was taken by you'll on 26th May.

              My account number is[protected]
              Phone number is: [protected]
              Jul 31, 2022
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Jun 30, 2022
              ICICI Bank Customer Care's response
              Dear Customer,

              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

              Regards,
              ICICI Bank Customer Service Team
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                pm_sanjeev
                from Hyderabad, Andhra Pradesh
                Jun 29, 2022
                Resolved
                Report
                Copy
                Resolved

                I am Sanjeev. I am having savings bank account at ICICI Bank, Madhapur branch. On 28th June 2022, I've an unauthorized debit of Rs. 826/- with transaction remarks "DMC/IN[protected] DP CHGS TILL MAY-22". As I am unable to reach ICICI customer care number, I would like to register a complaint against this transaction that has happened without my authorization. Concerned bank is requested to reverse this transaction.

                Thanks & Regards
                Sanjeev
                +1 photos
                Aug 7, 2022
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Jun 30, 2022
                ICICI Bank Customer Care's response
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a085) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  C
                  CS Vikas Gupta
                  Jun 29, 2022
                  Report
                  Copy

                  Address: LUDHAINA

                  I have max life term insurance ecs of rs. 921/- and also invested mutual fund. due to sunday mutual fund deducted amount before sip date and we have not received a message and mail for icici ecs deduction of term insurance and due to this my ecs return and then and got a message of ecs failed and i paid this emi online. charges rs. 590/- decuted and narration is
                  ecsrtnchgs270622_sr[protected].

                  Account Number[protected] VIKAS

                  kindly refund my charges
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a083wf) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    sukumar543
                    from Nellore, Andhra Pradesh
                    Jun 29, 2022
                    Resolved
                    Report
                    Copy
                    Resolved

                    Epf bank kyc verification under process

                    Hi,
                    I added my icici bank account to bank kyc in epfo portal. It's status is showing as verification under process. I need to complete this verification bit earl. Need Bank support on this.
                    I visited my nearest branch and had a talk with customer care executive but didnt get proper response....
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    1 Comment
                    Report
                    Copy
                    B
                    batman008
                    from Thane, Maharashtra
                    Jun 29, 2022
                    Resolved
                    Report
                    Copy
                    Resolved

                    ICICI Bank - CashTxnChgs- Branch-May22-GST

                    Last month, i had to deposit some cash using the cdm machine at my home branch.

                    I had enquired in the branch itself if I would be charged any fee if I happen to deposit xxxx amount to which I was assured that there would be no charges If I deposit the stated amount.

                    I proceeded to deposit the said amount.
                    Fast forward to a few days back, when I was checking my statement, I could notice a charge of around...
                    Helpful
                    10 other people found this review helpful
                    10 found this helpful
                    Write a comment
                    Report
                    Copy
                    C
                    Chananaanubhav
                    from New Delhi, Delhi
                    Jun 29, 2022
                    Report
                    Copy

                    Changing Address
                    I have purchased Children Growth Bond[protected]CGB in Name of my Son -Anubhav chanana on Dated 26/07/2001, I have sent my application for change of address & also for giving me the present Status of the above said Bond but i have not received any reply so far even after complaining several times.

                    Bond Holder Name - Anubhav chanana
                    Father's Name - Lalit chanana
                    Date of Purchase - 26/07/2001,
                    Bond Holder No[protected]
                    Certificate No - 329

                    Therefore it is requested to please arrange to show me the present Status of the above said Bond & oblige.
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a082r6) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      Rajeshksingh25
                      from greater Noida, Uttar Pradesh
                      Jun 29, 2022
                      Resolved
                      Report
                      Copy
                      Resolved

                      Hi there, please be informed that ₹826 has been deducted from my ICICI salary account for demat account charges which I haven't use and last year 2021 I spoke to ICICI customer service to close the account at that your executive said your demat account will be closed within 24 to 72 working hours.

                      If the account is closed than why ₹826 has been deducted from my account?

                      I want my refund ASAP!
                      +1 photos
                      Aug 8, 2022
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 29, 2022
                      ICICI Bank Customer Care's response
                      Dear Customer,

                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Tea
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Sujoy101
                        Jun 29, 2022
                        Report
                        Copy

                        I have been issued with an icici only vimal vaatsalya bond money multiplier
                        bond-private placement series R/BPN/99/1 face value of which Rs. 1000/- only issue date : 01.07.1999, redemption date : 01.01.2018 with a tenure of 18 years 6 months bearing bondholder no 0000001, certificate no. 5151

                        Attached the certificate copy.

                        Sincerely appreciate your help to recover the maturity amount for the said bond from ICICI.
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a082rh) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          V
                          VishalShivhare
                          from Mumbai, Maharashtra
                          Jun 29, 2022
                          Resolved
                          Report
                          Copy
                          Resolved

                          Transaction held without intimation or notification

                          Address: MUMBAI

                          The said transaction held on 28.06.2022 of 590 INR without any intimation or notification, amount deducted from account for not maintaining minimum balance but on record the amount was maintained well in time for the Transaction to be held on 20.06.2022.

                          Statement shown as below:
                          NACH_AD_RTN_CHRG~BIRL~ 20.06.2022.

                          ICICI BANK customer representative took note and asked to stay online while on call, so...
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy
                          S
                          Sharathdp
                          from Bengaluru, Karnataka
                          Jun 29, 2022
                          Report
                          Copy

                          My ICICI meal card got expired an year ago. I have been trying to contact them since it expires. I could not able to reach out them as there is no specific path or contact details available.
                          I have sent multiple emails regarding the same but there is no response.
                          I have 2000 to 3000 balance in that card. Now I am not able to use that card and I don't have new card as well.

                          Please help me with this.

                          Thanks
                          Sharath
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 29, 2022
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                          Regards,
                          ICICI Bank Customer Service Team
                          Jun 29, 2022
                          Updated by Sharathdp
                          I am not able to see the response which I got from customer care support.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            K
                            Krishna Yadav Vallapu
                            Jun 29, 2022
                            Report
                            Copy

                            Am Krishna Vallalpu 826.00 Rupees has been deducted from my account as[protected] DP CHGS TILL May-22) DP charges on

                            28/6/2022. I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction

                            message to my mobile. I need justice and my money back immediately.My Account Number is[protected].
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a082sl) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit