ICICI Bank Complaints & Reviews

I have deposited Rs.98000 in Thiruvanmiyur ICICI bank ATM machine and it is not reflected in my account. Customer care team says I should contact bank on Monday. Why urgent issues are not handled immediately...

Aug 11, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2022

ICICI Bank Customer Care's response Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08lqz) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Hyderabad

Website: TTD

Dear Sir/Madam

Today I am trying to book special darshan tickets for following date 6th September 2022 twice times i have tried the amount 2016.52 got debited from my bank account but transactions got failed for twice times but
Till now I haven't received received for failed transactions
When I contacted to bank transactions is successful Please do the refund process as early as possible

Aug 16, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2022

ICICI Bank Customer Care's response Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08nln) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I have purchased a used car where the previous owner had icici fasttag. At present the current status of the fasttag is blacklisted. I do not know the reason, nor the previous owner. When I reach the customer care they are asking me to call from the registered mobile number. The previous owner does not even using the registered mobile number now. I have transferred the RC 6 months ago but still paying twice the charge in toll just because no proper support from bank. Cannot open new account without removing this blacklisted account.

Vehicle number TN 01 AU 3717

May 17, 2024

Complaint marked as Resolved

As suggested by icici employee i have opened a temporary fastag with engine number and now they have blacklisted the fastag as well.

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2022

ICICI Bank Customer Care's response Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08nlu) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

May 17, 2024

Updated by VigneshR No resolution

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I subscribed for sovereign bonds on 20th June 2022 and the money was been debited on 28th June 2022, however till now i have not received the bond certificate on my registered email account ([protected]@gmail.com) while as mentioned before the amount has already been debited from my saving account#[protected].

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Amount should be taken in my account without any intimate for rupees 589..I want to my money back.. otherwise I close my account in your bank...I have so much of financial problem. but your bank taken my money...I want to my money back

Aug 11, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2022

ICICI Bank Customer Care's response Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08lqi) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Nigadi

I have not approved any such transactions of 476.38 rs on 8 th July I am asking for the REFUND please process the amount it is big deal for me

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jul 9, 2022

Verified Support

Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08khj) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Rawaikhal, Bageshwar, uttrakhand 263641

[Resolved] ICICI Bank â€” From my a/c PPL/WPP 1899.0 Amount Deducted
Shankar Singh Rawal
from Bageshwar, Uttrakhand
July 04, 2022
July 04, 2022
Hi icici,

4rh July 2022 i can see that rs.1899/- has been deducted from my icici bank account mentioning wpp renewal plan. Why are you deducting money from my ICICI account, why is this money deducting Rs 1899 again and again? stop it immediately. Otherwise I will close my account.

Thanks
Shankar Singh Rawal

Aug 14, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: ICICI Bank Limited ICICI Phone Banking Center, ICICI Bank Tower, 7th floor, Survey no: 115/27, Plot no. 12, Nanakramguda, Serilingampally, Hyderabad

Website: www.icicibank.com

In 2021 I received a post from ICICI bank stating that my ICICI Mine Savings Account will be closed if I didn't complete my KYC within the deadline. As a result my account has been closed. But when I am trying to open a New Mine Savings account from ICICI Website, it is saying that I already hold a savings account with ICICI. Due to this reason it is not allowing me to open a new Mine savings account. When I visit nearest branch in order to active or close my previous account. They are saying that I don't have any savings account with ICICI. I don't know what to do, or to whom I complaint. So I am complaining here expecting some resolution. Looking forward to hear from you. Here is my details ph no: [protected] and email: [protected]@gmail.com

Aug 15, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Transaction Details:

Transaction Date 21/06/2022 11:50:47
Transaction Description - NEFT[protected][protected] PADMANABHA RAO ANANTHANAG
Transaction Amount 55526.56
Debit / Credit Reference No.N[protected]

Aug 14, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2022

ICICI Bank Customer Care's response Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08lr1) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Hello,
I have transferred my account from one state to another and updated the IFSC code in EPFO portal. The status shows verification in process.
Please let me know how many days will it take to verify or if I need to take any further step. Why is it taking so long. I am worried because I need to apply for PF withdrawal soon.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jul 9, 2022

Verified Support

Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08kho) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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This is 15 year loan LBCHD with good repayment history with only 6 months remaining.

In Month of June, Bank deducted double payment of EMI. I expected that additional EMI amount will be returned immediately. However it is not. Also, Bank is not using this amount for next EMI

Moreover, on bank support site, there is no option to create service request for such complaints (Only deliverables related and data modifications SR options).

Details - Loan Nu - LBCHD [protected]

I got a message that EMI due on 10th June, 2022 is bounced. By 15th June, I transferred Rs EMI amount to linked savings account for autopayment of EMI. To my surprise, this amount got blocked by savings bank for no reasons. When visited Bank branch, I was rather asked to make another EMI payment so that this amount can be released. So on 24th June, I made another payment of EMI. clearly marked the check that this is EMI payment.

However, the amount blocked is never returned back to my savings account. On contacting customer support, I am being told that this will be applied against principle re-payment and loan will be restructured without my request or consent. I am in need to money and have not breached the loan on repayment. So why such one sided decision without contacting or taking consent. I need my money back.

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 09, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Jul 17, 2022

Updated by vrai152 This is to update you that No one has contacted yet.
In addition, in this month same thing has been repeated again. Amount is blocked in Savings account instead of EMI deduction.

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V

vrai152

Jul 17, 2022

This is to update you that No one has contacted yet.
In addition, in this month same thing has been repeated again. Amount is blocked in Savings account instead of EMI deduction.

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Address: Shop No 12,13 Green Park CHS, Plot No. 2 and 3, Sector 3, Ghansoli, Navi Mumbai, Maharashtra 400701

My Account got debited with 590 Rs as ECSRTNCHG.Please refund my amount and do needful.
I am old customer of icici bank but not satisfying icici bank rules.this is not first time so many times same issues i am faced.
This is not fare.

Aug 9, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 09, 2022

ICICI Bank Customer Care's response Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08khy) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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ICICI Deep Discount Bond
Vijayalekshmi S
Aravila puthu veetil thekkathil kavanad po 691003 kollam kerala
July 07 2022

A Deep discount bond of ICICI was purchased in the year 1997 in my name(dated 27/05/1997) for Rs 2750 with maturity value of Rs 1 lakh to be redeemed in 27 may 2022. The details are given here under

Name of the Bond Holder- Vijayalekshmi S
Bond Holder No[protected]
Certificate No - 40276

To my suprise, when i contacted ICICI recently, I was told that the scheme had been wound up long back and I need to approch IEPF to get a meagre amount from them

I request for taking up the issue suitably for early redressal i.e, to get full face value amount of bond.

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 09, 2022

ICICI Bank Customer Care's response Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08kgt) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Jul 11, 2022

Updated by vijayalekshmy Can you please provide your email id

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Multiple charge of 590RPS
I am getting multiple charges of 590RPS. please resolve This asap
My contact number is [protected] thank you

Aug 9, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 09, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: JAL NIGAM ROAD NR. HANUMAN RICE MEAL BHARAULI ROBE, JAL NIGAM ROAD NR. HANUMAN RICE MEAL BHARAULI ROBE

Ecsrtnchg charged 590 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is suresh.[protected]@gmail.com

Aug 9, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 09, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: JAL NIGAM ROAD NR. HANUMAN RICE MEAL BHARAULI ROBE, JAL NIGAM ROAD NR. HANUMAN RICE MEAL BHARAULI ROBE

Am an icici bank customer. On 07 July 2022 ecsrtnchg charged 590 rupees 2 times. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is suresh.[protected]@gmail.com...

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Hello, I'm Varun from hyderabad.

I have seen the following transaction. Not sure why i have been charged or deducted the amount from my savings.

07/07/2022
EBA/NSE/N 2022127//[protected] dr. 516.75

Not getting refunded, please advise.
Please refund that asa

Aug 9, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 09, 2022

ICICI Bank Customer Care's response Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08khs) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: 107, Shahu Nagar, Manewada Besa Road, 440027

Hi i am harshal jain, i have icici banck account. in last week 07/07/2022 590 ru. deducted from my bank account while account is salary account. this is not saving account, why bank are applying this type of charges without informing. Also last year deducted near about 1200 Rupee. i complaint but still not received single rupee.

Aug 9, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 09, 2022

ICICI Bank Customer Care's response Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08kf1) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: ICICI bank MIDC phase II Dombivali Branch

Myself komal Dilip survase

I am an account holder of Icici bank(corporate banking)
Dombivali east midc Branch
On analysing my current account statement I found that the bank has charged me a total amount 2608/- deducted as mab charges..this is ridiculous.and the best part is I have never been notified about the monthly deductions via sms or email so I never get to know the charges deduction.. the charges have deducted on 01/07/2022 amount of 588.82 four times in one day and on 07/07/2022 amount of 252.42 deducted I.e total amount of 2608 rupees deducted...I visited to the branch with the hope of reversal I went to my branch the executive was very rude to me they was like donâ€™t u understand that u have to maintain and I do have regular deposits and withdrawals more then lakhs ..the bank staff was not ready to listen to me..I even told her that other banks do reverse the charges they tells lets other bank do Icici do not reverse I lost all the hopes and completely dissatisfied with the customer support... Lastly, i told the mam that i want to close the account.without even a second thought, she told me to fill the closure form and close the account...this kind of services you giving your customers? Is everything about profitability? Worst banking service i ever saw...

As a last try, i called up icici customer care, about lodging a complain regarding mab charges, the executive told me that you can go to branch and they will reverse it for you, i asked her two times, will they surely reverse? She replied yes..

Now i dont have guts to fight with the branch again...

Account Name: Rd shield and multi services
Bank: icici bank
Branch: Dombivali east. MIDC branch
Account: current
Acc no:[protected]

Aug 23, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Jul 07, 2022

Updated by Komal9001 Myself komal Dilip survase

I am an account holder of Icici bank(corporate banking)
Dombivali east midc Branch
On analysing my current account statement I found that the bank has charged me a total amount 2608/- deducted as mab charges..this is ridiculous.and the best part is I have never been notified about the monthly deductions via sms or email so I never get to know the charges deduction.. the charges have deducted on 01/07/2022 amount of 588.82 four times in one day and on 07/07/2022 amount of 252.42 deducted I.e total amount of 2608 rupees deducted...I visited to the branch with the hope of reversal I went to my branch the executive was very rude to me they was like don’t u understand that u have to maintain and I do have regular deposits and withdrawals more then lakhs ..the bank staff was not ready to listen to me..I even told her that other banks do reverse the charges they tells lets other bank do Icici do not reverse I lost all the hopes and completely dissatisfied with the customer support... Lastly, i told the mam that i want to close the account.without even a second thought, she told me to fill the closure form and close the account...this kind of services you giving your customers? Is everything about profitability? Worst banking service i ever saw...

As a last try, i called up icici customer care, about lodging a complain regarding mab charges, the executive told me that you can go to branch and they will reverse it for you, i asked her two times, will they surely reverse? She replied yes..

Now i dont have guts to fight with the branch again...
Please solve my issue ASAP

Account Name: Rd shield and multi services
Bank: icici bank
Branch: Dombivali east. MIDC branch
Account: current
Acc no:[protected]

Verified Support

Jul 09, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: Bengaluru , Mahadevapura

Am an icici bank customer. On[protected] ecsrtnchg charged 590 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is [protected]@gmail.com

Aug 9, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 09, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

ICICI Bank Complaints & Reviews

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ICICI Bank reviews & complaints page 100

Cash deposited not reflected in account

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Special darshan tickets refund

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Fastag blacklisted

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Non receipt of Sovereign bond certificate

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Amount can be deducted for my account

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ECSRTNCHGS charge of 476.38

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Transaction issues

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I am looking to open ICICI Mine Savings Account

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Transaction Made by HDFC Securities to my ICICI Account not received

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KYC Verification

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Loan - Double payment of EMI not returned

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My Account got debited with 590 Rs as ECSRTNCHG

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Deep discount bond 1997

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Multiple charge of 590RPS

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Ecsrtnchg charged 590 RS * 2 time

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ICICI Bank ICICI Bank ecsrtnchg charged 590 rupees 2 times without my knowledge.

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ICICI Bank deducted eba/nse charges from my icici bank account

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Ecs charges auto deduction

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Reversible charges

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ICICI Bank ecsrtnchg charged 590 rupees without my knowledge.

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