Claimed

ICICI Bank Complaints & Reviews

3.3
Updated: Jun 2, 2026
Complaints 23783
Resolved
14308
Unresolved
9475
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

ICICI Bank reviews & complaints page 100

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
H
hoodasiddhu
from Jammu, Jammu and Kashmir
Jul 10, 2022
Report
Copy

Address: Jammu

My Debit card and net banking is blocked and says due to security reason..when will my account reactivate..
ICICI Bank customer support has been notified about the posted complaint.
Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08nj0) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    rpsingh29
    from Bareilly, Uttar Pradesh
    Jul 10, 2022
    Resolved
    Report
    Copy
    Resolved

    Address: ICICI BANK LIMITED, Old Padra road Vadodara, Gujarat-400051
    Website: icicibank.com

    I have MONEY MULTIPLIER BOND 0898 MMB THREE (Folio 18512) redemption date 05 Dec 2022 .
    please clarify on which address the physical bond is to be sent? Since all correspondence is being handled by 3i Infotech, I am confused whether bond to be sent to 3I Infotech or ICICI registered office?
    You have bank account details of bond holder, Can it be redeemed electronically also
    Aug 11, 2022
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Jul 11, 2022
    ICICI Bank Customer Care's response
    Dear Customer,

    We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08lq9) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
    Sep 08, 2022
    Updated by rpsingh29
    I have still not recieved answer to my question.
    WHERE SHOULD I SEND THE PHYSICAL COPY OF BONDS FOR REDEMPTION?
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Smruti Prakash Sethy
      Jul 10, 2022
      Resolved
      Report
      Copy
      Resolved

      Address: Bhubaneswar

      A sum of Rs.11200 is dedcuted from my icici savings account . Its the charges 0r rs.590 each for 20 times . Money is deducted from my account within a day. I didn't receive any notification about it nor any sms after deducting. It's not a small amount that I can ignore . This is totally fraud event . My account was stuck on 0 balance. I was not know that these charges a deducting and leaving my account on 0 balance . I want all the deducted money back in my account. Or else I can take a legal action against this as I didn't receive any notification before and after deduction.
      Aug 11, 2022
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Jul 11, 2022
      ICICI Bank Customer Care's response
      Dear Customer,

      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

      Regards,
      ICICI Bank Customer Service Team
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        Ruchi2412
        from Mumbai, Maharashtra
        Jul 10, 2022
        Resolved
        Report
        Copy
        Resolved

        I placed an order with Nike.com and I was charged for orders that did not go through on the website. My money has not been refunded by the website.

        Here are the details of the transactions:

        Transaction 1
        June 3, 2022
        INR 42, 941.00
        Credited to Depansum Solutions Pvt

        Transaction 2
        June 4, 2022
        INR 29, 879.00
        Credited to Depansum Solutions Pvt

        Transaction 3
        June 4, 2022
        INR 29, 879.00
        Credited to Depansum Solutions Pvt

        I have placed multiple complaints with Nike for the same, but they claim that they are not able to track failed payments on their system. Please note that this is a recurring problem with their website, and in the past I have received a refund for failed transactions within a week. It has been more than 1 month now with no reply.

        I would like the transaction to be reversed and my money to be credited back to my card.
        Jul 15, 2022
        Complaint marked as Resolved 
        ..
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Jul 11, 2022
        ICICI Bank Customer Care's response
        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08lqk) in the subject line of your email. Our official will assist you.
        Helpful
        2 other people found this review helpful
        2 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Sasi2022
          Jul 9, 2022
          Resolved
          Report
          Copy
          Resolved

          I have deposited Rs.98000 in Thiruvanmiyur ICICI bank ATM machine and it is not reflected in my account. Customer care team says I should contact bank on Monday. Why urgent issues are not handled immediately...
          Aug 11, 2022
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Jul 11, 2022
          ICICI Bank Customer Care's response
          Dear Customer,
          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08lqz) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            Parsi Sravan
            from Hyderabad, Telangana
            Jul 9, 2022
            Resolved
            Report
            Copy
            Resolved

            Address: Hyderabad
            Website: TTD

            Dear Sir/Madam

            Today I am trying to book special darshan tickets for following date 6th September 2022 twice times i have tried the amount 2016.52 got debited from my bank account but transactions got failed for twice times but
            Till now I haven't received received for failed transactions
            When I contacted to bank transactions is successful Please do the refund process as early as possible
            Aug 16, 2022
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Jul 11, 2022
            ICICI Bank Customer Care's response
            Dear Customer,
            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08nln) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              V
              VigneshR
              Jul 9, 2022
              May 17, 2024
              This thread was updated on May 17, 2024
              Resolved
              Report
              Copy
              Resolved

              I have purchased a used car where the previous owner had icici fasttag. At present the current status of the fasttag is blacklisted. I do not know the reason, nor the previous owner. When I reach the customer care they are asking me to call from the registered mobile number. The previous owner does not even using the registered mobile number now. I have transferred the RC 6 months ago but still paying twice the charge in toll just because no proper support from bank. Cannot open new account without removing this blacklisted account.

              Vehicle number TN 01 AU 3717
              May 17, 2024
              Complaint marked as Resolved 
              As suggested by icici employee i have opened a temporary fastag with engine number and now they have blacklisted the fastag as well.
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Jul 11, 2022
              ICICI Bank Customer Care's response
              Dear Customer,
              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08nlu) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
              May 17, 2024
              Updated by VigneshR
              No resolution
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                RitikaGoel1988
                from Agra, Uttar Pradesh
                Jul 9, 2022
                Report
                Copy

                I subscribed for sovereign bonds on 20th June 2022 and the money was been debited on 28th June 2022, however till now i have not received the bond certificate on my registered email account ([protected]@gmail.com) while as mentioned before the amount has already been debited from my saving account#[protected].
                ICICI Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  T
                  Tharunyaa
                  Jul 9, 2022
                  Resolved
                  Report
                  Copy
                  Resolved

                  Amount should be taken in my account without any intimate for rupees 589..I want to my money back.. otherwise I close my account in your bank...I have so much of financial problem. but your bank taken my money...I want to my money back
                  Aug 11, 2022
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 11, 2022
                  ICICI Bank Customer Care's response
                  Dear Customer,
                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08lqi) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Aj97400
                    from Pune, Maharashtra
                    Jul 9, 2022
                    Report
                    Copy

                    Address: Nigadi

                    I have not approved any such transactions of 476.38 rs on 8 th July I am asking for the REFUND please process the amount it is big deal for me
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Customer,
                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08khj) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      B
                      Bawa02
                      from Bageshwar, Uttarakhand
                      Jul 9, 2022
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Rawaikhal, Bageshwar, uttrakhand 263641

                      [Resolved] ICICI Bank — From my a/c PPL/WPP 1899.0 Amount Deducted
                      Shankar Singh Rawal
                      from Bageshwar, Uttrakhand
                      July 04, 2022
                      July 04, 2022
                      Hi icici,

                      4rh July 2022 i can see that rs.1899/- has been deducted from my icici bank account mentioning wpp renewal plan. Why are you deducting money from my ICICI account, why is this money deducting Rs 1899 again and again? stop it immediately. Otherwise I will close my account.

                      Thanks
                      Shankar Singh Rawal
                      Aug 14, 2022
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 11, 2022
                      ICICI Bank Customer Care's response
                      Dear Customer,

                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        SatyaKayala
                        from Hyderabad, Telangana
                        Jul 8, 2022
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: ICICI Bank Limited ICICI Phone Banking Center, ICICI Bank Tower, 7th floor, Survey no: 115/27, Plot no. 12, Nanakramguda, Serilingampally, Hyderabad
                        Website: www.icicibank.com

                        In 2021 I received a post from ICICI bank stating that my ICICI Mine Savings Account will be closed if I didn't complete my KYC within the deadline. As a result my account has been closed. But when I am trying to open a New Mine Savings account from ICICI Website, it is saying that I already hold a savings account with ICICI. Due to this reason it is not allowing me to open a new Mine savings account. When I visit nearest branch in order to active or close my previous account. They are saying that I don't have any savings account with ICICI. I don't know what to do, or to whom I complaint. So I am complaining here expecting some resolution. Looking forward to hear from you. Here is my details ph no: [protected] and email: [protected]@gmail.com
                        Aug 15, 2022
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 11, 2022
                        ICICI Bank Customer Care's response
                        Dear Customer,

                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          ananthanag prao
                          Jul 8, 2022
                          Resolved
                          Report
                          Copy
                          Resolved

                          Transaction Details:

                          Transaction Date 21/06/2022 11:50:47
                          Transaction Description - NEFT[protected][protected] PADMANABHA RAO ANANTHANAG
                          Transaction Amount 55526.56
                          Debit / Credit Reference No.N[protected]
                          Aug 14, 2022
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 11, 2022
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08lr1) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            E
                            Enolisa
                            Jul 8, 2022
                            Report
                            Copy

                            Hello,
                            I have transferred my account from one state to another and updated the IFSC code in EPFO portal. The status shows verification in process.
                            Please let me know how many days will it take to verify or if I need to take any further step. Why is it taking so long. I am worried because I need to apply for PF withdrawal soon.
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Customer,
                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08kho) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              V
                              vrai152
                              Jul 8, 2022
                              Report
                              Copy

                              This is 15 year loan LBCHD with good repayment history with only 6 months remaining.

                              In Month of June, Bank deducted double payment of EMI. I expected that additional EMI amount will be returned immediately. However it is not. Also, Bank is not using this amount for next EMI

                              Moreover, on bank support site, there is no option to create service request for such complaints (Only deliverables related and data modifications SR options).

                              Details - Loan Nu - LBCHD [protected]

                              I got a message that EMI due on 10th June, 2022 is bounced. By 15th June, I transferred Rs EMI amount to linked savings account for autopayment of EMI. To my surprise, this amount got blocked by savings bank for no reasons. When visited Bank branch, I was rather asked to make another EMI payment so that this amount can be released. So on 24th June, I made another payment of EMI. clearly marked the check that this is EMI payment.

                              However, the amount blocked is never returned back to my savings account. On contacting customer support, I am being told that this will be applied against principle re-payment and loan will be restructured without my request or consent. I am in need to money and have not breached the loan on repayment. So why such one sided decision without contacting or taking consent. I need my money back.
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 09, 2022
                              ICICI Bank Customer Care's response
                              Dear Customer,

                              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team
                              Jul 17, 2022
                              Updated by vrai152
                              This is to update you that No one has contacted yet.
                              In addition, in this month same thing has been repeated again. Amount is blocked in Savings account instead of EMI deduction.
                              This is to update you that No one has contacted yet.
                              In addition, in this month same thing has been repeated again. Amount is blocked in Savings account instead of EMI deduction.
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                Rahul Jaiswal955
                                from Mumbai, Maharashtra
                                Jul 8, 2022
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Shop No 12,13 Green Park CHS, Plot No. 2 and 3, Sector 3, Ghansoli, Navi Mumbai, Maharashtra 400701

                                My Account got debited with 590 Rs as ECSRTNCHG.Please refund my amount and do needful.
                                I am old customer of icici bank but not satisfying icici bank rules.this is not first time so many times same issues i am faced.
                                This is not fare.
                                Aug 9, 2022
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 09, 2022
                                ICICI Bank Customer Care's response
                                Dear Customer,
                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08khy) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  V
                                  vijayalekshmy
                                  Jul 7, 2022
                                  Report
                                  Copy

                                  ICICI Deep Discount Bond
                                  Vijayalekshmi S
                                  Aravila puthu veetil thekkathil kavanad po 691003 kollam kerala
                                  July 07 2022

                                  A Deep discount bond of ICICI was purchased in the year 1997 in my name(dated 27/05/1997) for Rs 2750 with maturity value of Rs 1 lakh to be redeemed in 27 may 2022. The details are given here under

                                  Name of the Bond Holder- Vijayalekshmi S
                                  Bond Holder No[protected]
                                  Certificate No - 40276

                                  To my suprise, when i contacted ICICI recently, I was told that the scheme had been wound up long back and I need to approch IEPF to get a meagre amount from them

                                  I request for taking up the issue suitably for early redressal i.e, to get full face value amount of bond.
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 09, 2022
                                  ICICI Bank Customer Care's response
                                  Dear Customer,
                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08kgt) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
                                  Jul 11, 2022
                                  Updated by vijayalekshmy
                                  Can you please provide your email id
                                  Helpful
                                  1 other people found this review helpful
                                  1 found this helpful
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    K
                                    Karanaffairs
                                    from Delhi, Delhi
                                    Jul 7, 2022
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Multiple charge of 590RPS
                                    I am getting multiple charges of 590RPS. please resolve This asap
                                    My contact number is [protected] thank you
                                    Aug 9, 2022
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 09, 2022
                                    ICICI Bank Customer Care's response
                                    Dear Customer,

                                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                    Regards,
                                    ICICI Bank Customer Service Team
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Suresh Vishwakarma
                                      from Mumbai, Maharashtra
                                      Jul 7, 2022
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: JAL NIGAM ROAD NR. HANUMAN RICE MEAL BHARAULI ROBE, JAL NIGAM ROAD NR. HANUMAN RICE MEAL BHARAULI ROBE

                                      Ecsrtnchg charged 590 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is suresh.[protected]@gmail.com
                                      Aug 9, 2022
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 09, 2022
                                      ICICI Bank Customer Care's response
                                      Dear Customer,

                                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                      Regards,
                                      ICICI Bank Customer Service Team
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        Suresh Vishwakarma
                                        from Mumbai, Maharashtra
                                        Jul 7, 2022
                                        Report
                                        Copy

                                        Address: JAL NIGAM ROAD NR. HANUMAN RICE MEAL BHARAULI ROBE, JAL NIGAM ROAD NR. HANUMAN RICE MEAL BHARAULI ROBE

                                        Am an icici bank customer. On 07 July 2022 ecsrtnchg charged 590 rupees 2 times. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is suresh.[protected]@gmail.com...
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit