Idea Cellular Complaints & Reviews

Dear All,

I am very disappointed with the support & services idea cellular is providing in MP. Recently I was transfered from Mumbai to Bhopal, I took the postpaid connection (Corporate 199 plan) which has CUG calling free within the group. The corporate sales person was very nice, however the real problem started once i signed the documents.

The connection was activated after 5 days, and after a week my...

I got the mms on my cell..but i not able to retrive..i have also use link www.ideacellular.com/webmms but there is error in log in ..so plz help me..msg will expire in 4 days..is impotant for me..so plz......

i lost my idea sim card.. Sim no [protected] while travelling.. kindly blocked the Sim card as early as possible....

My cell number is [protected] ( IDEA ). On 06/04/2010 i made a call to my friend -[protected] and subsequently after the call - my mobile service provider ( IDEA) send me a sms saying that They changed my caller tone to a new one as per my request ,I never made a request to them to change my caller tone ,Their Customer care executive told me that i had pressed * and automaticaly they chaged the tone to new one ( I never pressed * or any key...

I had purchased a Datacard last year ([protected]) from Idea Cellular – Delhi Region. Due to some personal reasons, I had to relocate to Dehradun (UP West region ) 2 months back.

Since the time I have relocated here, I have not been able to use the Datacard in a proper manner due to signal problems.

In order to make a complaint, I tried reaching the Customer Care number, unfortunately, every time I tried connecting...

I tried to recharge my mobile [protected] with Rs.201 through Idea Instant recharge
I entered the details and got a code and payed the amount through netbanking facility SBI
and I have the transaction done.

The amount did not reflect in my mobile balance.

I called Idea customer care lots of times,they said they are not responsible for that.

I even called SBI customer care , even they...

Respected Authority,
I have Two connections with Idea Cellular limited {(Complaint related Mobile No. [protected]- Renuka Ravindra Vaidya)} & [protected] of me. On 19th Feb 2010 by mistake one VAS (VALUE ADDED SERVICE) has activated naming UTV Audio Service. For that Rent has charged Rs 15/- from 19/02/2010 to 06/03/2010 and in addition to that ADVANCED RENTAL Rs. 15/- for Next billing cycle without intimation. When I saw the bill...

To,

The Director,
Consumer forum,
India

Myself PUNEET GAUTAM belongs to ludhiana (punjab). I am having two connections from IDEA CELLULAR having no: [protected] & [protected] in the name RISHI GAUTAM & PUNEET GAUTAM respectively. Due to job transfer, recently i just shifted to jhajjar location in HARYANA. I am having outstanding dues for respective numbers; For which i want to make the payment....

I took idea connection 10 days back. My mobile no. is [protected]. It was activated but after 3 days the service withheld. I submitted all the papers including copy of my passport and latest photograph to the shopkeeper, who reported to have sent for providing services. Inspite of several calls and personal efforts the services have not been restored....

Sir/Madam

Last month i've taken a connection from Idea Cellular ltd, they have not disclosed any charge for the number i've opted for and when it's first bill comes i seen Rs 750 has been charged for the number i've taken.

When i asked they said it will be reversed and told me to pay the rest amount, so in bill of Rs 1258.00 i've paid 500 rs but after that also my outgoing calls are barred...

Idea number is [protected]. the number was deactivated because of croosing of the credit limit. got a call from customer care on 3rd April 2010 and i mmediatly made the payment through the netbanking. then also my services was deactivated ... and i m daily talking on customer care but these ppl arealways saying that it will be activated soon.But till 6.04.2010 it is not activated...
Amount has been debited from my bank account on 3rd...

Respected Sir/Madam,

I am a Idea postpaid customer. In my April-2010 month bill, i have been charged with Rs. 300/- for MMS Downloads charges of 3 items, which I certainly have not done. In the itemized bill, they have mentioned time of downloads, but certainly I (nor anyone else)have not done those downloads, neither intentionally nor unintentionally.
Also, these people are not willing to register my complaint and...

I registered a complain to IDEA that my internet is not getting started even after recharging twice.

My Complain number is [protected].

They either cut my phone or every time give me false promises that within 24 hrs/ 12 hrs / 8 hrs , it will get started. I also ask them to return my money and I'll stop using there

I am really fade up of them. There are lot of personal losses which I am facing...

i would like to block my sim card now because i have lost it can u do it
my mobile number is:[protected]...

dear Aditya Birla sir,

i have been using idea from 5 years of number [protected].i am fully satisfied with your services before but am not now rigorously with regular changing of packages in idea regarding message offers.Compare to other indian origin companies idea is not providing effective services in message offers from last few months with regular changing of offers with high cost which is...

Email that i sent to Corporate [protected]@idea.adityabirla.com:
My Idea sim incoming and outgoing both services not working it has been more than 40 hours,even i am not able to call to customer care using this sim.
I am really fed up with following up, other Sims(vodafone) are working fine in my hand set
Costmer care persons just waistng time earlier they were saying it will be resolved withn 24 hours max but it has been...

11th Jan-2010 - Requested for my Bill Plan to be changed against the Communication Id : 94496450, from Corp 100/- p.m. to Economy 199/- p.m.+. This was to be done in the next 24 Hrs as per your executive.

20th Jan 2010 - Bill Recieved. No Plan Changed. Called up the Customer Care and your executive promised to change the Plan. Also, your executive requested the bill to be paid as the amendments will be done innext Bill. Bill...

Please note that I have prepade mobile connection no. [protected] from Idea Cellular. my comaplaint is this idea celllar deduct my account balance any time and wihout any information. i have been facing this problem for last 3 months. i have already complaint 3 or 4 times. Even on contacting Customer care says sorry for that sir. next time will be not this thing. but condition are same. nobody take a action regarditn this problem , and...

sir/madam
i had taken an idea sim (no ;[protected])on11/03/2010,got it activated on the same day.but now the service deactivated even after id proof submission
please take some prompt action to activate the sim service...

Sir i m using the idea prepaid connection from last 3 or 4 years back([protected]).sir my sim has been lose.and i give complaint in police station.i waste lot of money and time for a complaint.today i hv a copy of FIR.but idea company is saying we can not re issue this nmber too u..bcz usage is very less..and we hv nt usage records of your nmbr...first of all idea company just attend the post paid customers..nt pre paid.idea company is directly...