IDP IELTS Complaints & Reviews

I tried booking a slot to appear for the IELTS examination on 2nd December 2020.

After filling in the required details I was directed to the payment gateway where I made a payment of 14, 000 rupees. Immediately I received a message from my bank stating that the amount has been debited. But I couldn't see any booking confirmation on the webpage instead a blank screen appeared indicating TIME OUT ERROR. I was shocked to see the...

Mail reference no: [protected]
There is an unfortunate death happening in my family so I request to cancel
my IELTS exam and Refund my amount.

Your Computer-delivered IELTS test with IDP Education India Pvt Ltd is
confirmed for
[Passport ID: M2546865, Payment Reference No.:[protected]C4461534]
[Receipt No.: I/12-21GJ0000973, Receipt Date: 06 Dec 2020]
Module - General Training...

My speaking test was scheduled on 22nd Nov'20, and LRW test on 25th Nov'20. However, I had to miss my Speaking test due to a medical emergency.
When I went to give my LRW test on 25th Nov, I informed the staff in the beginning itself that I had missed my Speaking test, and what should I do. They told me to go ahead and give the LWR writing. And later they told me to call the Customer care number to enquire about rescheduling Speaking...

I tried registering with IDP IELTS for the IELTS examination on November 27, 2020. I paid the amount of Rs.14, 000 via net banking. It showed that there was a transaction error and there was no confirmation email regarding my payment and seat allotment. However, the money has been debited from my account, which my bank has confirmed but IDP is insisting that my name has not been registered. I'm a student and Rs. 14000 is a huge amount for...

I booked the test on date 2nd Dec 2020 for Thane location for date - 18th Jan 2021.
For which money has been deducted from my account and in last step of registration process the system has thrown an error .
When I enquired in my bank they said that Rs 14000 has been transferred to IELTS IDP account.
I talked to the the IDP customer care services they said your exam is not booked and registration is not done.
Kindly...

My speaking test is on 2 December 2020, but still I haven't received any information regarding the exam venue...

After I filled the form in October and selected my exam dates it was postponed to December. I wrote a mail to the concerned authority and changed the dates but they themselves postponed it again without my concern. The third time the link did not open, even after trying multiple times. I wrote a number of mails and made many calls but the staff is awful. They are not giving me a refund, forcing me to give the exam. I am a student, and 14000INR...

I Tried to book the computer based slot for dec-6th 2020 but money was deducted not not confirmed and got the error saying that you bank rejected the money. but i didn't recieve my back aslo

my email id:[protected]@gmail.com...

Money was deducted from my bank and slot not booked, still no money is reflected back to my card...

Dear sir/madam, my name is anmolpreet singh my passport no. Is S6020695 my DOB 19/10/2000 I APPLIED FOR paper based ielts my registere email id is [protected]@gmail.com
I paid my fees through NetBanking EBS booking slot select 9january2021 paper fees 14000/- deducted from my account your portal show me error after deduction and amount is deducted from my account but not received me email confirmation and paper confirmation...

I have completed IELTS GENERAL test at the Mumbai test location and have received inconsistent results in each sub-section of the tests. Amongst other things, having regard to the price of the tests. Any reasonable person would expect consistent marking.

To mitigate loss I also paid a further Rs10500 for a remarking of my reading and listening tests. Re-assessment generally takes more than 20 days. However, my papers were re-evaluated...

I first booked my Exam date on 4 aug for test day 11 oct 2020. On 7 Oct they told me that my exam has been postponed to 13 Dec 2020. I preponed it to 27 nov 2020. Now again they post poned it to 3 Jan 2021! And asked me to prepone if to available date. I decided to cancel my exam but they are denying me my cancellation request and Refund. As per their rules I requested my cancellation 5 weeks prior the test date but still they are looting...

When I have registered for the IELTS exam on the date 28 Nov 2020 for Ahmedabad west region
I will share my information please you can check and give me registration confirmation or refund.
I didn't get any confirmation instead of getting a message your transaction is declined
I have completed registration and paid fees using online banking even money 140000 got deducted from my bank account but I have received a failure...

IELTS test was booked for 21 march 2019, test venue Moga, Punjab.
Candidate name: Deepika,
Passport number: P2211770

Later test was cancelled and new test was booked for may month.

The cancelled test fee refund is still pending. Credit note/ Refund voucher was issued for 12650 /-.
Voucher no. CNI/04-20PB00019 dated 1 april, 2019

The refund amount has not been recieved yet....

TRP no- 20IN043957NAZA855A
Candidate no- 043957
Name- Abin Varghese Nazhianpara

IELTS test report form has not reached on the given address. Please solve my issue....

I have booked a test on 25oct 2020
For a test schedule on 12nov 2020.
For which money has been deducted and in last final step of registration process the system has thrown an error and said kindly repay..

Where as when enquired with my bank I came to know money has been transferred to IElTS IDP account.
I talked with the customer care services
They were talking like as if it's Your mistake and...

My IELTS was booked for Oct 21st 2020 and IDP has rescheduled the exam to 27th Dec without giving any prior information or even without my consent. This us absolutely ridiculous and shameful lf IDP to call themselves a proud owner of IELTS examination centre.
If we wish to change they charge us 3500 rs extra charges for rescheduling, however, they can change and reschedule without informing students/candidates and behave like GUNDAAS...

I booked my exam just now. money has been deducted bu there is no update about the test details. kindly help.
-Kannupriya...

Problems with ielts exam centers are on continuous rise especially ludhiana centre and few more. Their exam preparations are highly pathetic. They do not check their system before hand. On today's exam day, firstly test was started late and when listening was played it did not work properly, we were all set for the exam suddenly we were asked to give listening booklets back and listed this problem as a technical issue. If after charging rs.14000...

This is to complaint of their lack of support and redressal mechanisms while addressing grievances. I had opted for a refund on 2nd august which was approved from their side on 4th august (Ticket#[protected]). I was told they would require 10-15 days to have it refunded back in my account. After this i have called them many a times and mailed them many a times (For which i have mails sent to them and conversations recorded to act as evidence)....