Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Dear sir, I have booked a ticket from Rengali to Hawrah & Hawrah to Rengali on dated 04.07.14.. journey date is 15.08.14 (PNR no. [protected]) & return journey on dated 17.08.14 (PNR No [protected]) having transaction no [protected]IGX7176297 & [protected]IGX7173095 On my e generated ticket it has been mentioned that IRCTC service charges is Rs.11.24. But again from my Bank account another amount 11.25 debited. Kindly...

Hi, This is to bring into your notice that I booked two tickets under under a single PNR[protected] and unfortunately one of the them got confirmed and the other continued to be on wait list. I boarded the train and when the TTE came in for ticket check up I told him the status of my PNR and also asked him what should be done on this, is there any document you should provide me as a valid backup for the refund of my wait list ticket,...

This is my Transaction IDs are [protected] and [protected]. I book my tatkal ticket on 19th july but did not got my ticket booked, even money from my bank account has been deducted i got the msg of deduction on my mobile on that day itself.I don't know which transaction got money detection . But still it showing failed on the irctc website. So please refund my account. One month passed but still no response ....

This is my Transaction ID [protected]. I book my tatkal ticket today but did not got my ticket booked, even money from my bank account has been deducted i got the msg of deduction on my mobile. But still it showing failed on the irctc website. So please refund my account....

Respected Sir/Mam, My pnr num is [protected]. My case for tdr file has been regreted by irctc., giving the reason that i have travelled with that train. How could it be possible when, i am travelling from another train (because that train was late by more than 6 hrs), TTE has alloted my seat to another one without confirming the ID. means it is clear that TTE has taken bribe to the passenger to allot my seat. I send my mail with my fined...

Dear sir, I have booked 3 tickets in IRCTC. All the three were in waiting list and during the time of travel, only 2 tickets got confirmed. I have few mails saying it is processing. Now its saying "claim made "TDR was filed beyond the prescribed time limit" . Please help to resolve and get back my claim...

Dear Sir/Madam, I had a confirmed eticket PNR no. [protected] for travel by 2AC coach in Train no, 12321 (Howrah Mumbai Mail) from Katni JN (Boarding at Jabalpur) to Mumbai CSTM for travel date 3rd August, 2014 The trains scheduled departure time at Jabalpur of 1755 hrs. At 0800 hrs on 3rd August the Indian Railway Train enquiry states that the said train has not yet departed from originating station (Howrah). The train is 14 hours...

Today we travelled by 12589 rapti sagar reaching secunderabad by 1610 hrs.
Lunch served in A1 coach ( Our berths 23', 29). Was too much mirchi, dal too much haldi, rice ic broken rice.
Food is uneatable. This is sme feeling by every one. Inclding TTE.
----n n kishore...

I had travelled from AHMEDABAD to pune on 1st of August 2014, I.e. On Friday by Durango express. Train no.& name-12297/PUNE DURONTO, SECOND AC COACH. PNR NO.[protected].SEAT NO A1-18. I am suffering from knee problem so I have to use western type of toilet. Train was to start from AHMEDABAD and there was sufficient time to clean the toilet but from the starting of journey, toilet was jammed and flush water was not getting cleared. Result...

I had booked a train ticket, through IRCTC, whose details are as below :- PNR No [protected] Shatabdi Express : Class CC Date of Journey : 31/12/2013 Howrah(HWH) to Malda Town (MLDT) Total passengers : 4 Cancelled 3 Ticket cancelled reason : train late by 5 hours. As per Railway rules, if ticket is cancelled on the pretext that the train was late for more than 3 hours, full refund is to be made. But IRCTC refunded me only 25% as applicable...

I booked an e-ticket from JUC to NDLS(Train no 18508) on 07/08/2014 ON THE INTERNET but the transaction failed due to system fault at the IRCTC website. The amount of money amounting to Rs. 482.48/- was, however, debited to my ICICI account . Their Failed transaction ID is[protected] dated 07/08/2014....

I have booked a ticket in ANGA EXPRESS (12254) for 06 th August 2014.But train has not arrived that day to Howrah station due to some reason and i have missed the train from there. IRCTC should not give the option while taking the ticket if train route has been changed for the day and should show some message for that. I have lost money but could not able journey also.So much trouble we had that day.I want the money back that got deducted. contact...

I happened to travel in Okha Express (16338) on 31st from Calicut to Ahmedabad in B1 32 seat number which was a side upper. The chain to stop the train is fitted at the centre of this berth with two pointed sharp edges on sides. I got hurt many times while spending a day during the travel. It was impossible to use the berth without getting hurt. It still pains. I request you to give me compensation and secure the chain with some other mechanism...

Sir, I had booked a e-ticket via IRCTC on 10th october 2013, but due to sudden change of weather I had to cancel the ticket, so I filed TDR for the ticket before Scheduled departure time of the train on the same day for refund. I got confirming email that TDR has been filed successfully. Now It has been about 10 months but I haven't been refunded the money. I tried to contact them via email and calls but they dont care to reply....

Today (6 August, 2014) I have booked tickets in Gujarat mail for ADI to BVI. it was showing availability as 257. As soon as I booked ticket I got my seat in waiting 118. Again I have opened IRCTC portal for cross check tickets available was still 257. I want my full payment back along with tax deducted and service charge taken....

dear sir, tomorrow on 05/aug/2014 i'll booked a ticket for JHANSI to DELHI SARAI ROHILLA by train no. 14009, journy date 11/aug/2014 by online and cancelled after 1 hour.. i'll recived a sms by irctc (your WL Tkt Cancelled. PNR [protected], amt 1290 will be refunded in your account) but i ll not recived any ammount by irctc on my account... thanx sir so plz refund my ammount 1290 on my account Transaction ID: [protected] PNR...

Sir, I, Hansa Sachdeva, had cancelled my ticket on 2nd August 2014 at 15:41:54 HRS and my cancellation ID is [protected], PNR No.[protected] and the train No. and Name is 12426/JAMMU RAJDHANI. I got the Mail as well as SMS after cancelling the ticket that the refund amount Rs.7450 will be refunded back to my account shortly. But the amount has not been credited in my account yet. Kindly rectify this and refund the amount....

Dear Sir, I have booked my e-ticket on dated[protected] from my irctc id. I have received msg from irctc. Today i want to print my ticket from booked history but i cant get it. so please help me in this matter Details are below :- Name : Hradyesh Kumar PNR No. : [protected] Male - 30 yrs. D.O.J. - 13 Aug.2014 DEE to JP...

Sir, I have forgotten my user name and password of irctc. I tried many a time to register again but in vain. My mobile No. is [protected]. Please arrange to reset it as early as possible and provide access to me to register once again. Kindly intimate the same over my phone. With regards, Durga....

Refund Status S.No. Transaction ID Transaction Date CancellationID /RefundID Transaction Type Trans.Amt() Refund.Amt() Bank Refund Status Refund Date 1 [protected] 21-Jul-2014 [protected] FAILED 381.24 381.24 SYND SENT_TO_BANK Not refund the my money after 15 days. IRCTC reply: We regret for the inconvenience caused to you. We have already given credit instructions to the payment gateway. Due to some technical problem...