Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

i filed TDR on 7th july just after half an hour after departure of train...irctc team emailed me about the registration and also for CR being registered and it is being under enhanced coaching refund system ...i emailed them to provide me information regarding refunding they did not reply and their contact number they e-mailed is a spam...irctc not responding atall...tell me what to do......

Dear Sir/madam i have booked a ticket from ju to bbs. on dated 04/08/14 for journey of 09/08/14 through sbi ATM card .since the amount deducted in my account but has ticket not booked. hence it is requested plz refund my amount of Rs.797.49/- immediately REGARSDS.. Vinothkumar.H MY EMAIL ID - h.[protected]@gmail.com...

I am a frequent traveller in the route of Sealdah - Guwahati. While travelling in this route I have witnesses the worst fooding facilitie in the train. 1) No pantry car is available for train like Kanchenjunga Express. 2) Food supplied by IRCTC in several stations like Malda Town & NJP are rotten. All the foods are of the previous sessions / day which makes the food smell bad. Got dehydration due to the bad quality of foods. The...

Hello, I m Mrinalini from Bangalore and i m trying to book tickets through IRCTC booking system. I observed on 3/7/2014 that SBI has been removed from net banking option. Instead SBI associates has been added ! ( SB Patiala, Mysore, Hyderabad..) please rectify as this option is misleading and does not take the user to select SBI or others, but just to associate selection. Regards Mrinalini...

I was travelling (PNR[protected] from shornur Jn to Nizamuddin on 30/07/2014 in AC 3 tier (B3, Bearth no 17) in Mangala Lakshadweep Superfast Exp (Train no 12617).In the Night time I had kept my handbag under my seat and was found it damaged completely by the rats.The most shocking experience for me was that, when i tried to file a complaint with the TTE, he was asking me for the proof that the bag was not damaged before the commencement...

The worst experience I have got on 1st August night when I was trying to book a ticket. I was trying to book a ticket for 1st Oct.14, in Hate Bazare Express from Sealdah to Harishchandrapur in 2nd AC. More the 20 ticket was left. I have tried lot in the night of 1st October but I have not got no booking option. Even I have tried in the midnight, the site was completely on no booking status. In the next day morning again I have tried to book...

SIR/MAM, I, D S JAMADAR BOOKED MY TICKET DETAILS AS FOLLOWS, JOURNEY DETAILS: SOLAPUR TO PUNE PNR NO: [protected] TRANSACTION ID : [protected] CLASS : CC TRAIN DETAILS: 12170 INTERCITY EXPRESS DATE OF TICKET BOOKING: 18 JUL 2014 DATE OF JOURNEY: 20 JUL 2014 STATUS AT THE TIME OF BOOKING: WL/15 AND 16 AMOUNT PAID AT THE TIME OF BOOKING: 912.00 RS. CHART PREPAIRD ON 20 JUL 2014 STATUS CAME TO WL/ 1 AND...

Why Sr Citizen category seat availability has been weeded out in new IRCTC Railway On line Booking while booking tickets for older people. Earlier seats were earmarked in each compartment for Sr Citizens as result one could book LOWER BERTH easily for older people but under new format this facility is not sighted any where and older people are forced to climb up upper most berths . This shows disrespect shown by Indian railways towards Sr...

Dear Sir, I, praveen Gupta, travelled yesterday, from DEE to JP, (PNR no.[protected] by DEE Double Daker. The problem I faced with the catering staff that they use to keep the change by saying "abhi aaker deta hu" and that happened to many of passenger's travailing into our compartment. And some of the eating stuff served without MRP printed on it. I have also go threw with "Jago Yatri Jago" column at Irctc.com, My suggestion is...

I tried to cancel tickets booked through IRCTC but due to their database migration i wasn't able to cancel the tickets as these did not show up in my booked history, hence i called them but no one picked the phone. I sent them an e-mail but it has been more than a month no response...

I booked a ticket on 28/06/2014 for my journey date 27/07/2014 from ujjain to jaipur and my PNR no was. [protected], train no. was 12973 by jaipur express.In your e-ticket scheduled arrival and departure was written 'NA'. When i reached platform on 27/07/2014 evening at 11:30pm it was informed by railway authority that the train was left on 27/07/2014 previous night. on this PNR no. i didnt travelled on that day due to your wrong detail mentioned...

I have booked the tatkal ticket for the train no 12625 (refer below for the E-ticket details). The status of my berth was waiting only. After chart prepared also the status was waiting. It was not updated as confirmed in the PNR status. Also I didnt received any message from IRCTC that the berth was confirmed. So i did not travel the train. The problem is I am not getting my refund. Kindly check at your end and please provide me the refund. Train...

Respected Sir, When I was travelling in Shatabdi and Rajdhani Express trains, I found the food served thier was disgusting.Many of passengers were busy in vommiting and suffered from loose motion i.e., patli potty. Kindly improve the quality of your food. Thank You...

Dear Team, I travelled from Delhi to Chandigarh on the below dates and PNR numbers with my Family. Extremely disappointed to see the state of affairs in India's premier trains. The washrooms were full of smell and quality of food was less than what is expected. 29-Jul-2014 : [protected] 25-Jul-2014 : [protected] Despite the recent increase in fares there is no improvement on any of these parameters. Regards, Madhur...

PNR No: [protected] Date of booking on 29.07.2017 at around 12:20 pm Berth preference requested for Lower, but even if availability exists for lower berth it has been not allotted while booking e-ticket. Requesting for explanation for this and please explain what is the reason behind asking berth preference...? Regarding this issue i have spoken with Customer care executives @ 139, very unfavorable replies received. Hope somebody...

At dot 8 I saw there were 433 tickets in New Delhi Howrah Duronto. I filled in the details and at 8:03 I clicked the pay option and it shows sorry we regret no tickets available. If within 3minutes the tickets get over then you need to change the system for sure. Either we fill in the details before hand or may be the payment details may be asked to fill in when we register ourselves. Something needs to be done....

I got a SMS of confirmation from IRCTC on 27/07/2014, stating that my ticket with PNR number [protected] for date of journey 27/07/2014 got confirmed. Though the ticket was booked for 28/07/2014 with the same PNR, because of this I went through all chaos of travelling to the station and there too I did not get any satisfactory answers. I have both the messages with me, reply at the earliest otherwise I will approach consumer forum. I am attaching...

My name is Dr.S.Venkata Rao, 64 yrs, belongs to Andhra pradesh, a senior citizen working in Perambalur medical college, Tamilanadu as a Professor and Head of the Department. In Perangalattur I purchased a local train ticket for Rs.10 to Chennai park, and I catched the moving local train in a hurry (at 4-30 PM), failed to realize it as the 1st class.When the train was at Tambaram, a man in civil dress, probably a railway police(without any...

Dear sir We have booked a ticket from WL to BPL on 26 july 2014 in TAN-Jammu Express(16787). The PNR numbe of the ticket is : [protected]. When we reached the station and waiting for the train, there was a other train Himasagr express (16317) reached station at 7:45. We could not see any other number on the name plates (like 16787/16317). We thought it was a different train not the the 16787 train. When we enquired station matser he told,...

dear sir/madam, i have filed a TDR for cancellation of travel ticket while the train was more than 9 hours late and the travel done by bus as it was urgent. but the IRCTC mailed me that the train went right time and TDR filed after due time, which is not correct at all. i again made a representation to [protected]@irctc.com twice but no response. pl look into the matter. the details of tickets are as below: PNR No:[protected], dt of...