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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated Apr 21, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC] Phone Numbers

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1800 111 139
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513
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+91 44 2530 0000
305
199
+91 11 3934 0000
138
152
Mobile
+91 11 2331 1263
301
162
+91 11 2331 1264
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Indian Railway Catering & Tourism Corporation [IRCTC] Website

Indian Railway Catering & Tourism Corporation [IRCTC] Head Office Address

9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
India

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 454

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S
Sridhar Rao
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misbehave by TTE

Address:Bangalore, Karnataka

Dear Sir / Madam, Transaction ID :[protected] PNR No. :[protected] Train No. & Name : 12736/ SC GARIB RATH Date of Booking :17-Jul-2014 Class: THIRD AC Quota : TATKAL Date of Journey :18-Jul-2014 From: YPR To : SC Boarding At : YPR Date Of Boarding : 18-Jul-2014 Reservation Upto : SC This is to bring into your kind notice that my family was schedule to travel from Bangalore to Hyderabad on 18/7/2014 by Garib Rath (details...
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H
himandhu
from Chennai, Tamil Nadu
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Not able to do reservation...getting log off without any reason

Address:Bharuch, Gujarat

Today just now when i tried to do reservation through irctc new site i was getting log off without any reasons, five time i tried to do reservation...I DO NOT WHY WE CANNOT MAKE USER FRIENDLY SYSTEM...this is just helping mal practices going on in reservations of railway...due to this i have to contact agents for reservation for which i have to give more money then ticket...that too will not be accounted in railways...if possible pl. do revert...
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W
Washimchr
from Shillong, Meghalaya
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Money not refunded to bank a/c

Address:Nagaon, Assam

IRCTC website and their mail to me claims refund of Rs. 320/- for a ticket mentioned below.
PNR: [protected]
Transaction ID: [protected]
Cancellation date: 23/06/14

But unfortunately, I have not got the credit in my SBI Bank account. Please investigate what happened and reply ASAP. I had another refund which successfully got refunded, but this gone problematic.

Thanks
Washim Chowdhury...
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I
Imran Tandel
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login on website problem

Address:Ratnagiri, Maharashtra

when i entered forget password link then site asking security question which is not the same. which i entered while registration. so, either start my account with sending password on my mail id or just cancel the account. so, i can make new id for my next bookings....
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R
rayons
from Delhi, Delhi
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Regarding allotment of seats for senior citizen

Sir,
As per the rules for senior citizen lower berth is alloted, but due to some fault lower birth is not alloted for senior citizen allthough seats were vaccant this may cause a lot of in convenience for them .
So sir its my request to pay attention to it .
The following details are below-
Pnr no-[protected]
Train no-13010...
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S
spram
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lost hand bag

Address:Tirupur, Tamil Nadu

When we travelled from Chennai to Torpor on 12.07.14 in the Churn Express in the Coach No S 6 seat No 71 (RAC)
we lost a hand bag in which we kept Rs 500/- and Two ATM Cards.

If anyone handed over to railway officials please inform to me

my mobile [protected]

maiil Id [protected]@gmail.com....
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R
Rajat03
from Hyderabad, Telangana
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Money not refunded even after the cancellation

Address:Bangalore, Karnataka

Sir, I have cancelled my ticket on 27th June and ticket was booked for 1st july. Irctc webste is saying that money has been refunded into my account but my account statement doesn't displaying any sort of money received from irctc. Please look into the matter as it is about Rs.2495. Attaching an image for more details...
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R
Rajat03
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money not refunded after cancellation

Address:Bangalore, Karnataka

Sir, I cancelled a ticket of mine on 27th June while my ticket was booked for 1st July. It's been 20 days but the money has not been refunded. On irctc website, its saying that money has been refunded to my account but there is not such money has come in it. Below are the details of my booking: Pnr Number: [protected] Transaction ID: [protected] Train No: 22693 Train Name: RAJDHANI EXP From Station: BANGALORE CY JN(SBC) To Station:...
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S
Shubhra Shankha Sarkar
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not able to get sms and print and check pnr status

Address:Bangalore, Karnataka

I am not able to get SMS and when i am trying to print its showing nothing and when trying to get pnr status its not showing anything. sometimes it automatically takes the old website and when i am trying to find the booked history its not showing up anything. If IRCTC is not able to maintain its website then they need to give this project to some other company. The company which is currently handling IRCTC project is worst, without checking...
+1 photos
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G
girish Rayapaneni
from Guntur, Andhra Pradesh
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Corrupted ticket collectors

Dear sir/madam,
this is girish rayapaneni i travelled from Chennai (MAS) to Renigunta (RU) in Mumbai express(11042) on 14/07/2014 I got into Sleeper coach(S1) with TC permission and when he came to me I showed my ticket and I have asked for the excess fare that I have to pay for the reservation he said it was100rs when I have asked for receipt he said ill be back in 10minutes i have waited almost half an hour and i went to him he...
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N
navsng
from Narnaul, Haryana
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forgot userid and password but Ph.No. and email is same

Address:Dehradun, Uttarakhand

Sir, I forgot my IRCTC userid and password but my Ph. No. [protected] and email id [protected]@rediffmail.com is same as i feeded at the time of registration. I have to book ticket. Please help to reactivate my id thanking you Naveen Kumar Singhal Dehradun [protected] [protected]@rediffmaill.com...
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J
jats_1987
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Change in Base Fare between General and Tatkal

Address:New Delhi, Delhi

Hi, I booked a ticket from NDLS to BTI in Tatkal and had to pay more than double the price that from General. On thoroughly checking the same it came to my notice that there was a lot of difference in the base fare i.e. in general it was Rs. 535 but in Tatkal base fare changes to Rs. 692. Need proper details on the same. Regards Jatin Dhingra [protected]...
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A
aaftab9470
from Vikasnagar, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount deducted and ticket not issued

r/sir
i have booked a ticket from jammu tavi to saharanpur in hamkund ex. on dated 12.7.14 for journey of 13.7.14 betweeen 1000 to 1200 hrs. through sbi ATM card .since the amout of my account has deducted but ticket not issued.
hence it is requested plz refund my amount of Rs.772/- immediately
REGARSDS...AFTAB AHMAD KHAN

MY EMAIL ID IS --- [protected]@yahoo.com...
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Address:Raigarh, Chhattisgarh

SIR please send my user id, password and activation link to my registered email id [protected]@yahoo.com which
is duly modified today and verification code to my registered mobile number and oblige
because I have not received the above previously due to inactive email id. now my above email id is active now .

thanks
yours

KAMLESH PRASAD SINHA
[protected]@yahoo.com, [protected]...
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J
Joyesh.poddar
from Kiri Buru, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Excessive ticket fare and no other basic requirements

Address:Kolkata, West Bengal

Hello Sir/Madam, This is to inform you that train no-02260 NDLS-SEALDAH premium express train is ridiculous! I just could not access the site www.irctc.co, in since 10th of June(this is a previous event) so there were no tickets available for the route ndls-kolkata on 14th of June So i saw this train and i saw a huge eye watering train fare but had no choice booked it. As I came to the coach i saw cockroaches, dirt, a soiled bedsheet,...
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K
KAMAKHYA GANGULY
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellation of e tickets pnr 6531496489

Address:Dhubri, Assam

Dear Sir,
I want to cancel my E-TICKET having TRANSACTION ID [protected]
PNR [protected] TRAIN NO: 13282 DOJ 13-JUL-2014. I tried several times
but failed- cursor is running continuously but no outcome is being effected. Kindly
cancel the aforesaid TICKET IMMEDIATELY and please GUIDE ME FOR
CANCELLATION OF FUTURE TICKETS if any.

Regards
KAMAKHYA GANGULY . Dhubri Assam
MOB:...
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J
JK Garg
from Adampur, Punjab
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no refund of e-tickets

Address:Bathinda, Punjab

On 21 June, 2014, I had booked three tickets from Mumbai to Delhi and the same day when i tried to cancel these tickets I was unable to do so as irctc was showing some errors. So, accordingly this is not my fault and still i have not recieved refund of my e - tickets. Details of these tickets are - 1. Pnr no. ([protected]) from "Bct" to "Nzm", Date of journey - 21 June, 2014 2. Pnr no. ([protected]) from "Cstm" to "bti", Date of journey -...
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N
net_manish
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

tdr regretted for 8 tatkal tickets

Address:Thane, Maharashtra

my agent had booked 8 tatkal tickets from kalyan to dhule in Amritsar express .train no is 11057. The pnr no of the tickets are as follows. [protected], [protected], [protected]. date of journey 17.10.2013. the train was late more than 6 six hours so I had filled a tdr return for the same..but more tha, six months gone I had not got my refund and the status is showing tdr regreeted...y why railway is cheating and making extra...
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S
soumen6699
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund Money Of Canceled Ticket

Address:Pune, Maharashtra

Sir, I reserve 2tickets on 19/05/2014 in Azad Hind Exp (12130) from Howrah to Pune for 23/06/2014. But I canceled 2 tickets on 05/06/2014 & 11/06/2014 respectively. Ticket details PNR NO [protected], TRANSTION ID [protected]. I got return Rs 600on 13/06/2014 TRANSFERED-INB refund of IGU4847851 TRANSFER FROM [protected] SBI I.R.C.T.C COLLECT After that I contact with [protected]@irctc.co.in on 25th june, 2014, as per my complain...
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K
kar thi
from Hosur, Tamil Nadu
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Regarding seats allotment

Address:Krishnagiri, Tamil Nadu

Dear all Today i have booked 7 tickets(4 females+3males) from HOSUR TO PUDUCHERY. Below i ve mentioned the pnr nos. PNR No: [protected] PNR No: [protected]. While booking i have asked LOWER berths for ladies as, Santhi-49 yrs old---Patient Sasirehha--26 old---Pregnant Aruna -- 32 old--with 9 months baby. But not even a single lower berth alloted for us. I request you to allot as i requested. karthikeyan.U [protected]....
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