Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I tried an e-ticketing from web site : http://www.irctc.co.in/
I filled all information from my SBI debt card, and after confirmation of payment from my account when it was redirecting to IRCT's site again, the message appeared "SERVICE UNAVAILABLE".
Now the amount has been deducted from my account and i do not get e-ticket.
PROBLEM 1 : "IRCTC IS NOT USING PROPER TAKE CARE OF ITS WORK"
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My statement details of icici account






Account statement
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Statement Criteria
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Account Id :[protected] br...

I have booked a Ticket wide PNR [protected] and cancelled on 9-3-2009 with transaction id [protected].
Subsequently I have received a mail from IRCTC that the money has been refunded to my account on 21-03-09. After a week I have checked my account and found that there is no such refund and immidiately I have mailed to [protected]@irctc.co.in also mailed to my Banker CITI Bank and confirmed the same. Also i had sent account statement to IRCTC...

I submit below my grievances in respect of refund of e-ticket. I want status on my application under Right to Information Act, 2005

1. I want to bring to your notice the following happening with me while travelling from Palghar to Delhi.
Further I request you to refund an amount of Rs.2447/-(Rupees Two Thousand Four Hundred Forty Seven only)to me immediately

2.I had booked a ticket through internet on...

Dear Sir/Madam,

This mail is regarding the reservation of eticket.
Though the availability of tickets from Hotagi (HG) to Yashwanthpur (YPR), it shows 175 tickets available, before I book the ticket.
After booking eticket & making payment online, ticket status is waiting list. how come this can happen? Pls see the ticket details below.
Please clarify these things to me. Though it has taken full money...

----- Forwarded Message ----
From: Sumit Mehra <Sumit.[protected]@edelcap.com>
To: [protected]@irctc.co.in
Cc: [protected]@yahoo.com
Sent: Tuesday, 25 November, 2008 12:05:04 PM
Subject: TDR:Train Cancelled - update on the refund Rs 1985.00 (PNR Number: [protected]; Transaction ID:[protected])



Hi!



Kindly update on the status of my refund of Rs....

Dear Sir,



I had booked an i-ticket (PNR NO. [protected]) on 11-2-09. This ticket was
delivered to a wrong address by the courier delivery boy. At present the
ticket is untraceable. In view of this fact, I would like to know the
procedure for canceling the said ticket. I would be highly obliged if you
can kindly guide me in this situation.

In this reagard I written...

Still I am awaiting for refund againt differencial amount of coacd booked fare towards the reservation down graded from 2AC to 3 AC, and journey performed in 3AC and the same was in the TTE check list as weel as in reversvation chart.

The detail is :

Transaction Details
PNR Number - [protected]
Booked On[protected]
Transaction ID - [protected]
Ticket Type - eticket
Class...

Hi,
This is Udayakumar Pandurangan. I have booked tickets for my parents (who are not that very educated) from Tuticorin (TN) to Bangalore (SBC) for journey on 21/Mar/2009 on Mysore Express. My dad was is the main passenger forgot to carry the Original copy of ID card. Though he didn't have the original copy, he had the duplicate of the Drivring License, PAN card etc.

When that TTR (who behaved little rude and...

hello sir,
i hv booked ticket for 3 on 16 march 2009 from vadodara to pune.. journey dated 5-june-2009
i cliked on the pay option . but it is showing some error message... this is the third time am suffering this problem due to the negligence of railway department and faulty website.. i request u to take strict action against them...

the message is like this..
REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?com.broadvision.session.new=Yes&br...

Dear IRCTC Support,

I have booked a ticket for 15-March-09 for following passengers:
1: Saurabh Maurya
2: Gaurav Maurya
3: Nikhil Maurya

PNR No#[protected]

Since I made my journey 3 days ago, I want to cancel ticket for 'Saurabh Maurya'. I have tried it on Saturday and Sunday (15-Mar-09) through IRCTC website but communication failure message was appearing.
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I am not being able to understand whats does "Settlement Requested " this mean?
Is that mean that IRCTC is trying to debit the SBI bank card (which i used for the Payement) the fund was not able to transfer. or something else?
Please confirm me the same as i need to know wethear the ticket has been booked or not or i need to book it again..etc...

Hi Sir,
I was making payment through my ADHRA BANK debit card for booking my tickets but something went wrong and now my ANDHRA BANK account is showing that the payment has been made but tickets were not booked. kindly look into the matter and resolve the issue as soon as possible

yours sincerely
priyanka padavala
IRCTC LOGIN ID:priia...

dear sir
i booked a ticket from the site irctc.co.in on the date 22th feb. 2009. the ticket was from NGP to ROU(PNR no.-[protected])
The amount that should have been deducted is Rs. 1257. but they deducted the double amount. that means i paid double the cost of the ticket. at first i thought that it is a mistake and the extra amount will be added in my account within some days but it hasn't happenned yet.
so, i request...

i am pvsn raju booked a train ticket through online.at time of booking the allotment seats are s13-70, 72, s11-64, 72.but during journey the ticket collector changes my seats as s13-78, 81, s11-72, 81.due to this change my father and mother are fell so much trouble.my father and mother ages are 63, 55 so take the action against on responsible persons
my date of journet is[protected]
my pnr no is [protected]
train no is...

i have login on IRCTC.CO.IN for my reservation from lucknow to bareiily in Lucknow mail for date09/03/2009, the amount of RS.169 is deducted from my account but reservation reservation latter is not recieved from irctc, and they send me that mail against my reservation request,



Dear Customer,
We regret that the booking of your ticket could not be processed at this time as the transaction with ref. No....

Dear concern,

I would ilke to give complain agenest IRCTC for not refunding my ticket fair .I have TDR almost five month befor as of now i have not recvd my refund amount .

TDR detail has been attached as per screen hort from IRCTC site .


Transaction Details
PNR Number [protected] Booked On[protected]
Transaction ID [protected] Ticket Type eticket
Class 2A Internet...

I was booking train ticket on 25-2-09 using IRCTC site. I use atm debit card of SBI.
After booking ticket, the make payment screen, i entered my SBI card number and pin etc, and pressed the pay button, nothing happaned. The website hanged. The ticket did not get booked. Then I tried booking again, the procedure completer. Today, when i went to ATM and got "mini statement, Two withdrawals of Rs.1372 have been done on my account!...

From,
N. Joseph.
Ph: [protected]

Respected Sir,

Sub: Need to report the misbehavior of a Railway Squad. When I was reporting the incident to the station master I came to know that more complaints have registered for the same staff before.

Some details for references:
The complaint number which I have given at kollam railway station: 355900
My e-ticket PNR number:...

Dear Sir,
I had mailed my cancellation application through e-mail and TDR was lodged on 26-06-08 on behalf of the complain. The TDR details are as follows:

TDR Details
Transaction Details
PNR Number [protected] Booked On[protected]
Transaction ID [protected] Ticket Type eticket
Class CC Internet Service Charge Rs 40.00
Date Of Journey 16/6/2008 Ticket Charge Rs 3605.00
Bank...