Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I booked through IRCTC a package tour to OOTY from Chennai(2008 Summer). In OOTY we were made to stay in a hotel called OOTY GATE. On the day we stayed there it rained heavily in OOTY and the room we were staying was leaking completely. Our family didn't sleep the whole night. I made a complaint to IRCTC but so far i haven't heard from them. Please avoid that hotel if IRCTC again makes you to stay there.


Mukundan...

Hi
I am forgot my irctc login password. so i was reset my password. I got
acknowlegement 'Your password has been reset and an email has been
sent successfully'. but i am not received any mail from IRCTC.

Thanks

Yogarajan.g...

11.02.2009
I was trying to book my ticket through internet banking but due to some problem in site of irctc i was unable to book my ticket from my home.
IT was Okha express and i was in need of 4 tickets but every time i used click on payment the page used to display online error .
According to me i was beeing fooled by irctc.
So would you try to help me in solving these problem.
Description OKHA Express...

Ref. PNR No: [protected]

In reference to above, i had booked my family ticket for our travel from Berhampur to Bangalore, to my surprise when we reached station to board the train, we were informed that train has been re-routed since last couple of months and donot pass through the station.

I had no option but to return and make alternate train arrangements, subsequently i had filled TDR since 16th of Oct and...

Sir,

I am given to understand that On 19.10. 08 a debit is shown to my a/c of Rs.1334/-(EMI PRINCIPAL-IRCTC, but sir, I have already paid the amount vide ICICI BANK ch.no.502955 for Rs.1300/- still my credit card account was debited thrice on 19.11.08, 19.12.08 & 19.01.09 by an amont of Rs.444=53. Why it is so, most humbly I would like to know how to resolve this matter.
Kindly help.

Yours faithfully,...

I was holding SBI IRCTC credit card. One day i got a call saying that to activate my card I will be receiving a DD of RS 5200 (approx). Which I can pay back and can also use the card for shopping of more than Rs 500 to get 200 cash back. I said ok.

But after a month also i have not received the DD. and statement for the same was delivered on time at my home with the DD amount added to it which i was supposed to pay before...

With all the respect and love for our Railways, I regret to inform you that the Berth Allotment in online booking is totally illogical. When I bought a ticket PNR:[protected]) of two person, one lady of 60 yrs and one man of 63 yrs (under senior citizen quota), they both were allotted UPPER BERTH. This is absolutely inhuman and I would rather say total negligence on the part of IRCTC. I have also tried to book at least one ticket for LOWER...

Dear Sir,

This is the complaint regarding catering services of Pushpak Express train no 2534 from Mumbai CST to Lucknow. My PNR no was[protected] coach no S-10 seat no 20.

All over India veg meal rate in train is Rs 32/- but in this train I got meal in Rs 35/- When I complaint than waiter start fighting and say in Pushpak rate is Rs 35/- and tea in train is also was very costly all type tea was Rs5/- and it...

Dear Sir/Madam,
I am trying to book a ticket, but to my surprise, i am unable to open the site from my compter. I am able to go to all the sites and can access my emails as well.

Pls. help/let me know, what would be the problem

rgds..vinay...

Dear sir,

I am Chetan Dalal, I have booked e- tickets on 28/5/2008 from Puri
junction to Bina junction for date 5/7/2008 via train UTKAL EXPRESS,
Train no. 8477, PNR No. [protected], Transaction id [protected].

As that train was CANCELLED, I have already sended you mail dated 13
July 2008 for cancellation of that tickets and refund of money
(Reference no 2008/IRCTC/ERTD//Refunds/E-ticket/418433/NR)....

Hi,

I would you like to say regarding my PNR No. [protected]. this ticket was canceled in the month of November, but till now I didn't get the refund money.
When I am sending mail to [protected]@, all times getting only please wait one week. you will get the money shortly.below is their reply mail..
******************************
Dear Customer,

We have not received complete refund file from...

Dear Sir/ Madam
I am a customer of e-service of Indian Railway. There is a option that if train is cancelled or late by more than 3 hours then the whole amount of money taken for the booking of ticket will be refunded within 90 days. First of all I want to say that 90 days are too much time for refunding the money, but I am still waiting for the refund after 6 months, but there is no reply from IRCTC.
I have made call to IRCTC...

sir/madam,
My name is vikas . i book ticket from irctc site on 16th jan . but due to some problem transiction not compleated . but my money is dedect from my sbi account.please solve my problem . my mob. no. [protected].

I paste my transiction detail. {16-Jan[protected]Jan-2009) TO TRANSFER
Railway ticket booking [protected]IG05233173 TRANSFER TO [protected] 311.00 } .


thanks...

Dear Sir,

On 5th January2009 I have booked a ticket from YESVANTPUR JN(YPR) to KOZHIKKODE(CLT) (Date of Journey - 7th January 2009 & TRAIN NUMBER: 6527) through www.irctc.co.in. An amount of Rs 248/- is deducted from my account as per the bank statement. But I didn't get the E-TICKET till this time. It is not there in the booked tickets history also. I request you to cancel the ticket and credit the amount into...

Dear Sir,

I have booked 4 E-tickets of 2nd AC class tickets were booked on 8/07/2008 for Rourkela to khurda road, amounting to Rs.3131 .dtd journey date was 10/07/2008 in train no 8451.tapaswini express.On 10/07/2008 after the chart was prepared the status of tickets was 2 tickets was RAC and 2 tickets was Waitlist. I wrote a mail to care @irctc.co.in about the cancellation and was informed that the tickets was auto cancelled...

i have problem with login in irctc
i have cancell my train...

This is regarding my online railway ticket booked and cancelled on same date on 16-Dec-2008.
Ticket Details are:
PNR no. [protected] (Transaction ID:[protected]) (NBD to LKO, Journey Date:[protected], Amount INR. 916).
I have communicated with IRCTC through so many mails but no refund has been made yet. Their mails say ticket has been cancelled and refund will be made soon, but its over 20 days now. Please Note that they...

Hi
Myself Anish Thomas.
I have booked 4 e-tickets for 10 travelers, traveling between Ahmedabad and Mumbai by Karnavati AC Chair Car. The journey date was 14-Dec-2008.
These are the PNR no. of the e-tickets.

1. [protected]
2. [protected]
3. [protected]
4. [protected]

Now, These tickets were WAITING LISTED after the chart was prepared which means that, IRCTC will have to automatically...

Dear sir / Madam

i had not recieved my refund amount is not reflecting in my bank account for the following transactions i performed during my eticket bookings.

Sl.No PNR No/Trans.ID Cancellation Date Amount Remarks

1. [protected] 05.12.2008 Rs585 Cancellation

2. [protected] 23.12.2008 Rs744 Cancellation

3. [protected](T ID) 03.12.2008 Rs423 Failed Trans

br...

Hi

I have cancelled 3 e-tickets on[protected]. Below are their detail

PNR No. Transaction ID
[protected] [protected]
[protected] [protected]
[protected] [protected]

However I have received the payment back to my account...