Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

To,
The Manager,
IRCTC
INDIA

Sub:- Double Charges against one Transaction ID

Dear Sir/Madam,

This is with reference to transaction failure when I had tried to book an E-Rail ticket through my HSBC Credit Card dated[protected] but due to connection failure, the transaction had not been completed and no transaction ID generated.

After that I had tried to...

i have tried to book two tickets through irctc. during process my money has been debited from my account
but ticket not booked . several times i contact to customer care, finally i got the answer that my ticket has not booked.

Pl. see the ID :-sks_2009 on dated 05/01/2008


If ticket has not booked, why money has been debted.

what is the next step. i was harassed by nearly more...

Dear Sir,

This is to bring to your notice that I had purchased two tickets through IRCTC Ltd. online whose date of journey and PNR numbers are as follows:-

Train No. 4018 (Sadbhawana Express)
From : CHANDAUSI JN To: LUCKNOW
PNR [protected]
Date of Journey 31.12.2008

On the above tickets i was unable to travel as the train got delayed more than six hours and due to this the...

Sir/Ma’am

I would like to share my bad experience with IRCTC (online ticket booking website).

I have booked my tickets against PNR [protected] on 23rd December, 2008 but after a day on 25th Dec, 2008 I tried to cancel my tickets with immediate effect & sent a mail on [protected]@irctc.co.in as suggest by an executive on phone.

----- Original Message -----
From: Deepak Kapoor br...

I have been using the online ticketing system of IRCTC since january 2008, but some days before I faced a very untolerable issue. I went to book ticket on IRCTC site and searched for trains from station Itarsi(ET) to Pune and Train Number: 5018 Train Name: GKP LTT EXP is displayed there in list and i booked the ticket. The ticket information is as follows:
PNR-Number[protected]
Train Number 5018 Train Name GKP LTT EXP br...

Dear sir,

I would like to submit that yesterday on dt.27-12-08 I was travelling from Jhansi to Raja ki mandi through Taj Exp.; Coach:D1, Seat No:17, 18, 19 (reserved). Enroute at Gwalior station I was looking for Milk/Srikhand, there was a vendor selling milk, srikhand etc, I asked him for srikhand and he gave me the same at Rs.15 costing, I requested him to give the same at price Rs. 10 as made by Railways but he denied and...

Dear Sir/Madam

I am writing to inform you of my dissatisfaction with the services of your courier partner Overnite Express Ltd.I have booked one ticket on 9th December as per details given below

Pnr Number [protected] Transaction ID [protected]
Train No 9322 Train Name RJPB INDB

Place Of Delivery :
Address Shri Vivek Patel
23-24, Kalyanpur West
Ring Road (Near Akash Auto)br...

NO TICKET BOOKED--MONEY DEDUCTED FROM BANK ACCOUNT
My Transaction id is [protected]
An amount of 465.00 deducted from the account but ticket didnt get booked.but when i saw the information about the transaction id it is telling--Payment Not Received From Bank..

My communicational id is [protected]@gmail.com
My phone no: is [protected]

please reply me immediatley....

Hello sir
I am senthil kumar from vellore. I was booked a train ticket through internet to IRTC the train ticket was booked one time on[protected] but the payment was debited in two times in my account .
At that time session expired after making payment the computerscreen freezed. I checked my SBI account transactions and I have seen a payment of Rs. 633/- is debited in two times from my account. However when I saw in booked...

Respected Group General Manager-1/Eastern Zone (IRCTC) Kolkatta,

I have booked a ticket from IRCTC Web Site on 21-Aug-08 for Faluknama Exp Train No 2704. My PNR No. is [protected], Date of Journey is 26-Sep-2008. As the train was Cancelled, I fieled a TDR for that. And Now the status of the TDR is ADMIN APPROVED. Still now I am waiting for the Refaund. I am wondering IRCTC does a very large scale business and Its Bank report...

Recently booked one ticket from BBSR to Newdelhi.
But the system generated 2 Tcikets and debited twice. Therefore I had to cancel one ticket, which costs me Rs.120/- . This is becuase of the faulty software of IRCTC.

NO REPLY FROM THEM NOW.

Their IVR Does not work.

There is no Escalation process available... The numbers they have given of Customer care are always BUSY.

Pathetic...

Hello Sir,

This train was canceled on 19-July-08. The TDR was filed on 28th July 08, but till now I had not received my money back from IRCTC. Its already 4 months over. Can I know the process ? when I will get my money back from IRCTC or Indian Railways ? I had contacted so many times to IRCTC customer care, but I am not getting any replies from IRCTC regarding that issue. Is there anybody for quick response ? Please do the...

My name is MANISH GUPTA and staying in C-137, Vandana Vihar, Nangloi-41 and my name is in your ELECTORAL ROLL but i didn't receive my ID Card till now. Kindly let me know the way to get card or person to whom should i contact.

Name: Manish Gupta
Father's Name: Shri Krishan Gupta
Gendar : Male
House number: 137
ID Card Number: UBF0757864

Note: I had forwarded this mail to...

I booked a e-ticket and as the train got cancelled, I filed TDR for the refund of my Fare. the customer care people said that I would be getting it after 90 days.
It has been 120 days over and still the refund is not done. The status is still showing as "Admin Approved". I have furnished the details of TDR filing below.

Please let me know, how to get my money back.

TDR Details
Transaction...

Sir,
I booked my e-ticket thru IRCTC vide trans ID [protected] for train no. 2621, chennai to warangal on 6/12/08 and the ticket was not issued after receiving pament thru SBI debit card.The refund status shows the transaction as settled without the receipt number.I request the Railways to arrange my refund amount of Rs 441/-.

Vineel P...

Respected sir,

I wanted to book a railway reservation ticket from Hosur to Ernakulam
on 07/12/08.My account id on IRCTC is sijomon3.
I have tried to book the ticket through my SBI ATM -cum debit card on
01/12/2008, but all the transaction has failed. When i have checked my
account Rs 1327.00 is debited from my account and ticket didn't
booked.And i successfully booked after 15m, Rs...

Dear Sir / Madam,

After several phone calls; still I am in same place. Nobody is answering for refund for the tickets which I have booked through IRCTC. Today I have called to ph:[protected]; and received new way to get the money that I should send a mail to new mail id. Before one month back I was getting the answer that after 3 months automatically I will get the money in my a/c. Still I have not idea for my refund. br...

PQWL is bogus and it doesn't move at all. I booked my ticket in Lalbagh express from Katpadi to K.R. Puram, 10 days before. The status of PQWL at the time of booking is WL 50/51 and the same status is shown today also.

So, what I understood is PQWL is bogus. I don't understand this concept, why do you need PQWL? There should be only one GNWL? general wait list and should be served based of FOFS (first come first served...

This is to bring to your notice that most of the registered IRCTC stalls set up at railway stations all over the country sell all packed items at rates well above the MRP. This is an illegal practice and strict action must be taken against the defaulters who are taking advantage of and fleecing consumers who most of the time are in a hurry and don’t have the time to object.

While traveling along the Chennai-New Delhi...

Dear Sir/Madam,

I had booked a Train Ticket for Travel on 02/5/2008 from JHARSUGUDA JN (JSG) To YESVANTPUR JN (YPR) in Train No 2889 having Pnr Number: [protected]. I was on time at the station on the date of Travel. Due some reason the Train was cancelled at JHARSUGUDA JN (JSG) station and it was diverted through BHUBANESWAR-PALASA-VIJAYANAGAR.

As per the Indian Railways rule I initiated the refund process of...