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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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S
Sonali Das
Jun 4, 2009
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The new scheme of tatkal tickets is doing no help in reservation of tickets for common person like me. First the tickets are sold within minutes after opening of tatkal 5 days earlier. What is point in keeping the scheme for five days if the tickets are going to be sold in just few hours? I wanted to book the tickets for Jodhpur to Pune for 9th of jun. But as soon as its 8 o'clock, the irctc site shows service unavailable due to traffic on website I guess, and till the time I submit my data it was already WL-09.This is today’s incident. All this from 8:00 am to 8:05 am. Most of the tickets are booked by agents and common man is left with no tickets.
Secondly, the fair for the whole distance of the train becomes too much for those travelling only a part of the whole distance. This is unfair but even when we are ready to pay that we have no assurance of getting a ticket. This system is encouraging corruption and is becoming a pain for people like me.
The new scheme of tatkal tickets is doing no help in reservation of tickets for common person like me. First the tickets are sold within minutes after opening of tatkal 5 days earlier. What is point in keeping the scheme for five days if the tickets are going to be sold in just few hours? I wanted to book the tickets for Jodhpur to Pune for 9th of jun. But as soon as its 8 o'clock, the irctc site shows service unavailable due to traffic on website I guess, and till the time I submit my data it was already WL-09.This is today’s incident. All this from 8:00 am to 8:05 am. Most of the tickets are booked by agents and common man is left with no tickets.
Secondly, the fair for the whole distance of the train becomes too much for those travelling only a part of the whole distance. This is unfair but even when we are ready to pay that we have no assurance of getting a ticket. This system is encouraging corruption and is becoming a pain for people like
this is right when i booked tatkal tickets' suddenly irctc take service unavailable in 8 O'clock this is very bad Problem. Plz salve this Promlem and give me suggestion my e:-mail
I wanted to book the tickets for Jodhpur to Pune for 9th of jun. But as soon as its 8 o'clock, the irctc site shows service unavailabledue to traffic on website I guess, and till the time I submit my data it was already WL-09.This is today’s incident. All this from 8:00 am to 8:05 am. Most of the tickets are booked by agents and common man is left with no tickets.
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    nitin_jaindilli
    from Ludhiana, Punjab
    Jun 3, 2009
    Resolved
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    From: "nitin jain" <[protected]@yahoo.com>Add sender to ContactsTo: [protected]@irctc.co.in, [protected]@irctc.co.in, [protected]@irctc.co.inMessage contains attachmentsFw: Re: ***CANCELATION OF E-TICKET***.eml (9622KB)

    --- On Mon, 25/5/09, nitin jain <[protected]@yahoo.com> wrote:


    From: nitin jain <[protected]@yahoo.com>
    Subject: Fw: [Fwd: Fw: Re: ***CANCELATION OF E-TICKET***]
    To: [protected]@irctc.co.in, [protected]@irctc.co.in, [protected]@irctc.co.in
    Date: Monday, 25 May, 2009, 8:15 PM




    --- On Sun, 17/5/09, [protected]@yahoo.com <[protected]@yahoo.com> wrote:


    From: [protected]@yahoo.com <[protected]@yahoo.com>
    Subject: Fw: [Fwd: Fw: Re: ***CANCELATION OF E-TICKET***]
    To: [protected]@irctc.co.in, [protected]@irctc.co.in, [protected]@irctc.co.in
    Date: Sunday, 17 May, 2009, 10:36 AM


    Dear All,

    Please confirm the status for below cancelled eticket.Its being 5months now.

    Nitin Jain
    [protected]

    --- On Fri, 8/5/09, tdr <[protected]@irctc.co.in> wrote:


    From: tdr <[protected]@irctc.co.in>
    Subject: [Fwd: Fw: Re: ***CANCELATION OF E-TICKET***]
    To: [protected]@yahoo.com, [protected]@yahoo.com
    Date: Friday, 8 May, 2009, 4:42 PM


    Dear customer,



    Sorry for the inconvenience. Kindly note that your refund case of PNR No. [protected] has been forwarded to CCM/Northern Railway on dt. 09.01.09. Refund yet not received from concerned railway, so we are sending a reminder with all the papers pertaining to your refund case to concerned railway on dt. 08.05.09 to chase up the cases. As soon as refund, if any, received it will be credited to your card account..





    Regards,



    Ved Prakash
    [protected]@irctc.co.in

    Ph:[protected]



    Forwarded Message: Fw: Re: ***CANCELATION OF E-TICKET***.eml
    Fw: Re: ***CANCELATION OF E-TICKET***Wednesday, 6 May, 2009 11:40 AM
    From: [protected]@irctc.co.inTo: [protected]@irctc.co.inMessage contains attachmentsFile TDR Procedure.mht (9613KB)
    Dear Team,

    Please look into the matter.


    Thanks & Regards
    Preeti Jaggarwal
    [protected]@irctc.co.in
    www.irctc.co.in
    [protected]


    ----- Forwarded message from [protected]@yahoo.com -----
    Date: Tue, 5 May 2009 19:41:38 +0530 (IST)
    From: nitin jain <[protected]@yahoo.com>
    Subject: Fw: Re: ***CANCELATION OF E-TICKET***
    To: [protected]@irctc.co.in
    Cc: [protected]@irctc.co.in

    Hi,

    Follow your action in below mail.

    I think now its more than 90days the ticket had been booked and TDR being filed.

    When the hell you people are going to refund my amount of money.

    Its just you are harrassing the customers without there bloody mistake.

    Nitin Jain
    [protected]

    --- On Thu, 5/2/09, nitin jain <[protected]@yahoo.com> wrote:


    From: nitin jain <[protected]@yahoo.com>
    X-Ticket-Id: 166471
    Subject: Re: ***CANCELATION OF E-TICKET***
    To: "etickets" <[protected]@irctc.co.in>
    Cc: [protected]@irctc.co.in
    Date: Thursday, 5 February, 2009, 11:11 AM







    Dear Kumkum Sharma,

    Please refresh your wesite as its showing 60days and you people are saying it will take 90days.Please find the attachement if donot have access to your own website.

    Nitin Jain

    --- On Thu, 5/2/09, etickets <[protected]@irctc.co.in> wrote:

    From: etickets <[protected]@irctc.co.in>
    X-Ticket-Id: 166471
    Subject: Re: ***CANCELATION OF E-TICKET***
    To: [protected]@yahoo.com
    Date: Thursday, 5 February, 2009, 10:46 AM


    ?



    Dear Customer,

    Please note that your case is under tdr process. This process takes minimum 90 days or more. Once the refund is received from the railways the balance will be credited to your account



    Regards,
    Kumkum Sharma.
    [protected]@irctc.co.in
    www.irctc.co.in

    ----- Original Message -----
    From: nitin jain
    To: [protected]@irctc.co.in
    Cc: [protected]@irctc.co.in
    Sent: Wednesday, February 04, 2009 8:22 PM
    Subject: ***CANCELATION OF E-TICKET***






    Hi,

    Follow your action for below query on cancelation of E-ticket.

    Regards
    Nitin Jain
    [protected]

    --- On Wed, 4/2/09, nitin jain <[protected]@yahoo.com> wrote:

    From: nitin jain <[protected]@yahoo.com>
    X-Ticket-Id: 166471
    Subject: ***CANCELATION OF E-TICKET***
    To: [protected]@irctc.co.in
    Date: Wednesday, 4 February, 2009, 8:19 PM













    Hi,

    This is with reference to the Transaction Id [protected] with PNR [protected] i booked a ticket from Delhi to Amritsar in the name of Mr.Vikas Chabra dated 03/01/09, but the train was lait by six hours so i choose the other mode for travel, now due to he chart already generated for that train i was unable to cancel the ticket so i filled a TDR on 04.01.09 for the same for which the reference number is ekt[protected].from that date till today only one update is there request in process.

    Please do the needfull to get the refund process on priority as it was not my fault the train got delayed by more than 3 hrs due to which i was unable to board the same

    Regards
    Nitin Jain
    [protected]
    Aug 13, 2020
    Complaint marked as Resolved 

    railway e ticket full refund — non receipt of full refund

    REMINDER

    IRCTC,

    Dear Sir,

    Sub: Non payment of full refund for cancelled train

    PNR NO. : [protected]
    User Id : kltak
    Train No. & Name: 5636/DWARKA EXPRESS
    Date of journey : 09-06-08
    Date of booking : 22-06-08

    I have cancelled my e-ticket after confirming from your website that the train arriving to GUWAHATI has been cancelled so my train (GUWAHAT TO OKHA) has also been cancelled because the same train is going back from GUWAHATI to OKHA on 9-06-08. In view of above I have cancelled my e ticket but to my surprise Rs 141/- is deducted as cancellation charges .For cancelled train no amount is deducted as per rule and after confirmation from your website, I have cancelled my ticket. FULL REFUND IS NOT MADE.

    I know that, it is a very difficult task to get back the money from railway. You will always prove yourself right showing many technicalities but fact of matter is that train was cancelled and I should get my legitimate full refund. You cannot say your website is fraud. I have taken all informations from your web and cancelled the ticket.

    Kindly, look into the matter and correct the system mistake & refund the balance amount as early as possible.

    The copies of the late running tag / cancellation tag of train & cancelled ticket are given below and in attachment for your reference. In canceled ticket Rs.141/- is shown as cash deducted .These copies were taken prior to cancellation of ticket from railway website.


    Thanks & regards.

    Pankaj Tak












    RAIL WAY TAG




    Selected Train Selected Station Date (DD/MM/YYYY)
    5635 MKA 08/06/2008

    Train Name GUWAHATI EXPRES
    Station Name MOKAMEH JN
    Scheduled Arrival Time Not Applicable
    Delay In Arrival (Hr:Min) Not Applicable
    Actual/Expected Arrival (NOTE : TRAIN IS TEMPERORILY CANCELLED BETWEEN OKHA and GUWAHATI )
    Scheduled Departure Time Not Applicable
    Delay In Departure (Hr:Min) Not Applicable
    Actual/Expected Departure (NOTE : TRAIN IS TEMPERORILY DIVERTED BETWEEN OKHA and GUWAHATI )
    Last Updated At Not Applicable
    Updated At Not Applicable




    COPY OF CANCELLED TICKET
    ancellation Status Details

    PNR-Number [protected]
    Train Number 5636 Train Name
    Date [protected]
    From Station GUWAHATI To station AHMEDABAD JN
    Reservation upto AHMEDABAD JN Boarding point GUWAHATI
    Class SL No of passengers
    Charting Status
    Cancellation Reason
    Cash Paid Rs. 561.0
    Cash Deducted Rs. 141.0
    Cash Refund* Rs. 420.0
    *Refund Amount mentioned would be refunded back electronically to the account used for booking. If the Refund amount is appearing as '0' for Tatkal ticket cancellations, there will be 'NO' refunds to the account.




    Status Report



    S# Name Age Sex
    1 Pankaj Tak * 18 Male
    Booking Status Current Status
    S6, 51 Can/Mod

    Irctc.co.in — refound amount not sufficent

    I have booked ticket from Hazrat nijamuddin to Jharsuguda on date-20.10.08 as wating but ticket was not conform before 8 hours of travelling hours so i donot travel on date 31.10.08 and we can not cancilled the ticket before the chart preparation . i have file the TDR but we have got ensufficent amount .please look this matter and reply as earliest

    IRCTC — tdr refund not processed

    From: "nitin jain" <[protected]@yahoo.com>Add sender to ContactsTo: [protected]@irctc.co.in, [protected]@irctc.co.in, [protected]@irctc.co.inMessage contains attachmentsFw: Re: ***CANCELATION OF E-TICKET***.eml (9622KB)

    --- On Mon, 25/5/09, nitin jain <[protected]@yahoo.com> wrote:


    From: nitin jain <[protected]@yahoo.com>
    Subject: Fw: [Fwd: Fw: Re: ***CANCELATION OF E-TICKET***]
    To: [protected]@irctc.co.in, [protected]@irctc.co.in, [protected]@irctc.co.in
    Date: Monday, 25 May, 2009, 8:15 PM




    --- On Sun, 17/5/09, [protected]@yahoo.com <[protected]@yahoo.com> wrote:


    From: [protected]@yahoo.com <[protected]@yahoo.com>
    Subject: Fw: [Fwd: Fw: Re: ***CANCELATION OF E-TICKET***]
    To: [protected]@irctc.co.in, [protected]@irctc.co.in, [protected]@irctc.co.in
    Date: Sunday, 17 May, 2009, 10:36 AM


    Dear All,

    Please confirm the status for below cancelled eticket.Its being 5months now.

    Nitin Jain
    [protected]

    --- On Fri, 8/5/09, tdr <[protected]@irctc.co.in> wrote:


    From: tdr <[protected]@irctc.co.in>
    Subject: [Fwd: Fw: Re: ***CANCELATION OF E-TICKET***]
    To: [protected]@yahoo.com, [protected]@yahoo.com
    Date: Friday, 8 May, 2009, 4:42 PM


    Dear customer,



    Sorry for the inconvenience. Kindly note that your refund case of PNR No. [protected] has been forwarded to CCM/Northern Railway on dt. 09.01.09. Refund yet not received from concerned railway, so we are sending a reminder with all the papers pertaining to your refund case to concerned railway on dt. 08.05.09 to chase up the cases. As soon as refund, if any, received it will be credited to your card account..





    Regards,



    Ved Prakash
    [protected]@irctc.co.in

    Ph:[protected]



    Forwarded Message: Fw: Re: ***CANCELATION OF E-TICKET***.eml
    Fw: Re: ***CANCELATION OF E-TICKET***Wednesday, 6 May, 2009 11:40 AM
    From: [protected]@irctc.co.inTo: [protected]@irctc.co.inMessage contains attachmentsFile TDR Procedure.mht (9613KB)
    Dear Team,

    Please look into the matter.


    Thanks & Regards
    Preeti Jaggarwal
    [protected]@irctc.co.in
    www.irctc.co.in
    [protected]


    ----- Forwarded message from [protected]@yahoo.com -----
    Date: Tue, 5 May 2009 19:41:38 +0530 (IST)
    From: nitin jain <[protected]@yahoo.com>
    Subject: Fw: Re: ***CANCELATION OF E-TICKET***
    To: [protected]@irctc.co.in
    Cc: [protected]@irctc.co.in

    Hi,

    Follow your action in below mail.

    I think now its more than 90days the ticket had been booked and TDR being filed.

    When the hell you people are going to refund my amount of money.

    Its just you are harrassing the customers without there bloody mistake.

    Nitin Jain
    [protected]

    --- On Thu, 5/2/09, nitin jain <[protected]@yahoo.com> wrote:


    From: nitin jain <[protected]@yahoo.com>
    X-Ticket-Id: 166471
    Subject: Re: ***CANCELATION OF E-TICKET***
    To: "etickets" <[protected]@irctc.co.in>
    Cc: [protected]@irctc.co.in
    Date: Thursday, 5 February, 2009, 11:11 AM







    Dear Kumkum Sharma,

    Please refresh your wesite as its showing 60days and you people are saying it will take 90days.Please find the attachement if donot have access to your own website.

    Nitin Jain

    --- On Thu, 5/2/09, etickets <[protected]@irctc.co.in> wrote:

    From: etickets <[protected]@irctc.co.in>
    X-Ticket-Id: 166471
    Subject: Re: ***CANCELATION OF E-TICKET***
    To: [protected]@yahoo.com
    Date: Thursday, 5 February, 2009, 10:46 AM


    ?



    Dear Customer,

    Please note that your case is under tdr process. This process takes minimum 90 days or more. Once the refund is received from the railways the balance will be credited to your account



    Regards,
    Kumkum Sharma.
    [protected]@irctc.co.in
    www.irctc.co.in

    ----- Original Message -----
    From: nitin jain
    To: [protected]@irctc.co.in
    Cc: [protected]@irctc.co.in
    Sent: Wednesday, February 04, 2009 8:22 PM
    Subject: ***CANCELATION OF E-TICKET***






    Hi,

    Follow your action for below query on cancelation of E-ticket.

    Regards
    Nitin Jain
    [protected]

    --- On Wed, 4/2/09, nitin jain <[protected]@yahoo.com> wrote:

    From: nitin jain <[protected]@yahoo.com>
    X-Ticket-Id: 166471
    Subject: ***CANCELATION OF E-TICKET***
    To: [protected]@irctc.co.in
    Date: Wednesday, 4 February, 2009, 8:19 PM













    Hi,

    This is with reference to the Transaction Id [protected] with PNR [protected] i booked a ticket from Delhi to Amritsar in the name of Mr.Vikas Chabra dated 03/01/09, but the train was lait by six hours so i choose the other mode for travel, now due to he chart already generated for that train i was unable to cancel the ticket so i filled a TDR on 04.01.09 for the same for which the reference number is ekt[protected].from that date till today only one update is there request in process.

    Please do the needfull to get the refund process on priority as it was not my fault the train got delayed by more than 3 hrs due to which i was unable to board the same

    Regards
    Nitin Jain
    [protected]
    i am employee of Sahaj basudha kendra, Asarganj, maine aaj ek bhagalpur se delhi ka ticket kaata galti se ticket dobara ban gaya yani do do baar ek hi aadmi ka ticket ban gaya main ek ticket cancel karna chahta hu par sahaj ke website se woh cancle nahi ho raha hai kya woh ticket kahi aur se cancle ho sakta hai agar haan to woh website bataye aur ye bhi bataye ki kaun se link par click karne ke baad ticket cancle ho sakta hai
    I have tried to book two tickets from IRCTC today (16th June) and turned down. Reasons unknown. But Rs 1567 has been debited twice from my ICICI credit card. Request to refund it and let me know why my card was turned down.

    contact number : [protected]
    Same is with my case...TDR File date is 12th jan 2009

    Same mails that they had sent my case chase up and all...

    They are making fool...
    For following three PNR details I have not received my refund despite passing 6 months. The present status is Admin Approved.

    1. [protected]
    2. [protected]
    3. [protected]

    What shall i do so that i can receive my refund. I am in need of fund very urgently.

    Regards
    Sunil Shukla

    IRCTC and E-Ticket — Refund case

    I have submit my E-ticket on dated[protected]

    TDR Details:

    Reason For TDR : Train Cancelled
    TDR Status : Admin Approved
    Reference No : ekt[protected]
    TDR Filing Date : 20-Sep-2008
    Refund Status : Refund under Process
    PNR Number : [protected]

    I have not get my refund till date
    Pnr Number [protected] Transaction ID [protected]
    Train No 2785 Train Name BANGALORE EXP
    From Station KACHEGUDA(KCG) To Station BANGALORE CANT(BNC)
    Date 23/6/2009 Class SL
    Boarding KACHEGUDA(KCG) Resv Upto BANGALORE CANT(BNC)
    Quota General Booked By
    sir that ihave not because of some problem, bur i dont know how to cancel the same, kachiguda railwaystation i have enquired but they i wont get any thing because i have booked in internet.
    To day suddenly i am verifing yoursite for etickets i found this site and immediately i amwriting to you sir .please do the neddful toget refund of my ticket since i have not travelled
    thankingyou and awaiting for your favourable reply

    IRCTC — Non refund under TDR

    I had booked a ticket from Gaya to New Delhi and journey date was 27 June 2009 my ticket was in S4 coach but S4 coach was not in the train so i was unable to travel with my family, I had filed TDR on 29 June 2009, but till date (05 Aug 2009) I have not got refund, my detials as follows:

    PNR [protected]
    Train No.: 0417 (Special train)
    Ref No. ekt[protected]
    TDR filing date: 29 June 2009
    The Follwing PNR NO'S - [protected], [protected] Amount has not been recieved yet, Even i spoke to the TDR Persons but every time i got reply that as soon as the amount will be credited in my account.
    PNR NO - [protected] (7 moths passed), [protected] (100 days completed). Status is showing
    refund is in Under Process

    Irctc.co.in — TDR FILED ON 19TH MAY NO REFUND YET.

    Dear Sir,
    I Have made the below mentioned ticket on 12th May 2009. But Out of five pessangers only one seat was alloted and finally I have filed the TDR in IRCTC's site. Initially they told me that the refund process will take 90 days. But till date it is more than 105 days. No information about the refund.
    TDR Details
    Transaction Details
    PNR Number [protected] Booked On [protected]
    Transaction ID [protected] Ticket Type eticket
    Class 3A Internet Service Charge Rs 40.00
    Date Of Journey 17/5/2009 Ticket Charge Rs 10900.00
    Bank IDBIBANK Total Rs 10940.00
    Train No 2423 Railway Zone NR
    From Station GUWAHATI(GHY) IRCTC Zone CCM/Refund, Northern Railway New Delhi
    To Station NEW DELHI(NDLS) Quota Tatkal

    Ticket Details
    S# Name Age Sex Coach Seat Res-Status
    1 M SANATOMBI 50 Female 0000/ Booked
    2 M SANA 25 Female 0000/ Booked
    3 M CHOUBA 20 Female 0000/ Booked
    4 N SANAMATUM 23 Male 0000/ Booked
    5 A AMIT SINGH 28 Male 0000/ Booked



    Reason For TDR : Passenger Not Travelled.
    TDR Status : Admin Approved
    Reference No : ekt[protected]
    TDR Zone : NR
    TDR Filing Date : 19-May-2009
    Refund Status : Refund under Process
    Refund Date : Not Available
    Refund Amount : Rs.0.00
    I send many reminders but did not get any refund.
    Reminder1

    refund against TDRFriday, 5 June, 2009 1:54 AM
    From: "chandan nath" <[protected]@yahoo.com>Add sender to ContactsTo: "Indian Rail Indian Rail" <[protected]@irctc.co.in>
    Reply :Re: TDR Filed against PNR NO:[protected]Monday, 29 June, 2009 5:50 AM
    From: "[protected]@irctc.co.in" <[protected]@irctc.co.in>View contact detailsTo: "chandan nath" <[protected]@yahoo.com>

    Dear Customer,

    Please note that we have received your mail and your refund will be processed through TDR (Ticket Deposit Receipt). Refund under this category is processed by the railways under the present commercial rules and this process takes minimum 90 days or more. Once the refund is received from the railways the balance will be credited to your account.





    Thanks& Regard
    Aamir Husen
    [protected]@irctc.co.in
    www.irctc.co.in
    [protected]

    ----- Message from [protected]@yahoo.com[protected]
    Date: Mon, 29 Jun 2009 15:07:12 +0530 (IST)
    From: chandan nath <[protected]@yahoo.com>
    Subject: TDR Filed against PNR NO:[protected]
    To: [protected]@irctc.co.in

    Reminder2
    Fw: TDR Filed against PNR NO:[protected]Wednesday, 19 August, 2009 5:45 AM
    From: "chandan nath" <[protected]@yahoo.com>Add sender to ContactsTo: "Indian Rail Indian Rail" <[protected]@irctc.co.in>Cc: [protected]@irctc.co.in
    Reply:[Fwd: Fw: TDR Filed against PNR NO:[protected]]Friday, 21 August, 2009 10:08 PM
    From: "tdr" <[protected]@irctc.co.in>Add sender to ContactsTo: [protected]@yahoo.comMessage contains attachmentsFw: TDR Filed against PNR NO:[protected].eml (6KB)Dear customer,

    Sorry for the inconvenience. Kindly note that your refund case of PNR No. [protected] has been forwarded to CCM/Northern Railway on dt.20.05.09. Refund yet not received from concerned railway, so we are sending a reminder with all the papers pertaining to your refund case to concerned railway on dt. 21.08.09 to chase up the cases. As soon as refund, if any, received it will be credited to your card account..


    Regards,
    Ved Prakash
    [protected]@irctc.co.in
    Ph:[protected]
    Refund action has not been made even after 6 months.
    Ticket cancelled under TDR- PNR No.[protected]
    ref No.[protected]-one ticket cancelled already
    and the balance for 4 m4mbers has not been made.
    Please refund the amount immediately.
    R.Balasundaram & 3 family members.
    REMINDER - 2
    SIR,

    RE;- REFUND - REF.NO.ekt[protected] DT. 14.05.2009



    KINDLY CONFIRM THE STATUS OF ABOVE CITED REF. DT. 14.05.2009 REGARDING
    PNR NO. [protected] TR. I.D. [protected], TRAIN NO.2311, JOURNEY DATE WAS
    11.05.2009 . AS I HAVE FILED TDR ON 14.5.2009, ON ENQUIRY OF TDR STATUS
    IS SHOWING AS “ADMIN.APPROVED” & REFUND IS UNDER PROCESS. BUT NO
    REFUND IS BEING DONE TILL DATE. THREE MONTHS HAVE BEEN PASSED. KINDLY
    MAKE THE REFUND AS EARLY AS POSSIBLE. PLEASE EXPEDITE THE PROCESS.

    THANKING YOU,


    YOURS SINCERELY,


    SHIV SHANKER SRIVASTAVA

    Irctc.co.in — cancellation of e ticket

    Dear Sir,

    Please Cancelled My e-ticket ,(PNR No[protected] and transaction ID[protected] ,Due to non Traveleing an-avoiedable resions and give me refund for the same.
    Dear Sir,

    Please Cancelled My e-ticket, (PNR No[protected] and transaction ID[protected], Due to non Traveleing an-avoiedable resions and give me refund for the same
    sir i have taken singl e ticket from irctc.com website my account has been debited two times from account due to in my first attempt i made payment but ticket is not recieved . display sows that some error accured in second attempt i made payment and got ticket
    reminder

    dear sir
    pl. cancelled my ticket
    tid no [protected]
    pnr no [protected]
    from BDTS to COR
    dtd,[protected]
    and give refund
    dear sir, pl. cancle my ticket/pnr no ; [protected] from ndls to lko on dt. 28th dec.2009 & remit the refund to my account. this is to inform u that i was trying to contact to custermer support since morning today but could not get it and now furthur trying for the numbers 23345500/4787/4773/5800/8539/8543 since 10 a.m. but could"nt get any responce so now informing u to get cancle my ticket & arrange to send my refund at the earliest.
    DEAR SIR/MAM,

    SUB: NOT RECEIVE IRCTC TICKET REFUND 150 DAYS GONE(PNR NO.[protected])

    I AM A USER OF IRCTC. FOR MY BABY'S SUDDEN PHYSICAL PROBLEM, I DO NOT TRAVEL MY TRAIN. SO I TDR FILED TO IRCTC WEBSIDE. 150 DAYS GONE, STILL TODAY I DONOT RECEIVE ANY RETURN FROM IRCTC.
    MY PNR NUMBER ----> [protected],

    I MAILED LOTES OF TIME TO IRCTC, ALWAYS DEPLOMATIC REPLY.

    PL. HAVE A LOOK ON THIS MATTER & ARRANGE TO RETURN BACK MY AMOUNT AS EARLY AS POSSIBLE.

    WITH REGDS,

    SOUMEN MAUMDER




    ----- Original Message -----
    From: tdrprocess
    To: Soumen Majumder
    Sent: Saturday, December 05, 2009 5:43 PM
    Subject: [Fwd: PNR Number [protected]]


    Dear customer,

    Sorry for the inconvenience. Kindly note that your refund case of PNR No.[protected] has been forwarded to CCM/SER on dt.24-aug-2009. Refund yet not received from concerned railway, so we are sending a reminder with all the papers pertaining to your refund case to concerned railway on dt. 05.12.09 to chase up the cases. As soon as refund, if any, received it will be credited to your card account..


    Regards,

    Dheeraj
    [protected]@irctc.co.in
    Ph:[protected]







    Dear Team,



    Please look into the matter,





    Thanks & Regards

    Ravi Chauhan
    [protected]@irctc.co.in
    www.irctc.co.in
    [protected]

    ----- Message from [protected]@redtapeindia.com[protected]
    Date: Wed, 2 Dec 2009 14:22:46 +0530
    From: soumen <[protected]@redtapeindia.com>
    Reply-To: soumen <[protected]@redtapeindia.com>
    Subject: Re: [IRCTC #740178] Ticket Confirmation: NOT RECEIVE TDR REFUND / 3RD REMINDER/ URGENT / AWATING REPLY / PNR Number [protected]
    To: [protected]@irctc.co.in


    > DEAR SIR/MAM,
    >
    > PL. HAVE A LOOK ON THIS BELOW MATTER.ALREADY 125 DAYS GONE. WHAT'S
    > HAPPEN WITH IRCTC. WE CAN EXPECT A PROMPT SERVICE FROM INDIAN RAIL
    > WITH A PROPER CUSTOMER.
    > I AM GETTING ONLY BLIND ASSURANCE. SO I HAVE GO RAILWAY CUSTOMER
    > SERVICE FOURAM.
    >
    > AWATING YOUR KIND REPLY.
    >
    > WITH REGDS/SOUMEN MAJUMDER
    >
    > ----- Original Message ----- From: <[protected]@irctc.co.in>
    > To: "Soumen Majumder" <[protected]@redtapeindia.com>
    > Sent: Saturday, November 14, 2009 5:27 PM
    > Subject: [IRCTC #740178] Ticket Confirmation: NOT RECEIVE TDR REFUND
    > / URGENT / AWATING REPLY / PNR Number [protected]
    >
    >
    >
    > Greetings,
    >
    > This message has been automatically generated in response to the
    > creation of a trouble ticket regarding:
    > "NOT RECEIVE TDR REFUND / URGENT / AWATING REPLY / PNR Number
    > [protected] ",
    > a summary of which appears below.
    >
    > There is no need to reply to this message right now. Your ticket has been
    > assigned an ID of [IRCTC #740178].
    >
    > Please include the string:
    >
    > [IRCTC #740178]
    >
    > in the subject line of all future correspondence about this issue. To do so,
    > you may reply to this message.
    >
    > Thank you,
    > [protected]@irctc.co.in
    today 05 01 2010 i have booked two ticket pune to bhopal by jhelum exp. ac3 for dt[protected] my state bank of india a/c Rs1727/- debit but train tickit not generate ple refund my amount thanku p.k. swami hno.95 railway society stop no 12 bhopal (M.P.) MY BOOKING REF.NO. [protected]IG15212917 TRANSFER [protected] MY CELL NO [protected] BHOPAL
    DT[protected] pune se bhopal ke ac 3 ke do ticket book kiya mere s.b.i. bank a/c [protected] se 1727/ Rs debit kiya gya lekin ticket internet se generate nhi ho ska hai REF NO [protected]IG15212917 TRANSFER [protected] HAI TICKET[protected] KA KIYA GYA THA hmara amount bapis karne ki krapa kre ji thanku p.k. swami [protected] mobile
    what procedure of refund or cancel of e ticket if train is late our shdueld to four hours but chart is prepared pls tell alternate


    thanks rajesh batra
    [protected]
    dear sir,
    i wanted cancelled my ticket from JABALPUR to KALYAN JN
    my train is 21 hr late so i have travel other train...my PNR no. is [protected]
    and my TRANSACTION ID [protected] please give e refund...
    thanx...
    dear sir,

    my name is manjeet kumar choudhary . i have bokked my e- ticket of rajdhani express
    TRAIN NO. -2310
    FROM- NEW DELHI
    TO- PATNA
    TRANSACTION-ID---- [protected]
    PNR NO.--[protected]
    DATE----27/01/2010

    BUT ON THE SAME DATE TRAIN IS LATE BY 15 HRS.. AND DUE TO THAT I AM UNABLE TO GO FROM RAJDHANI, AND MY JOURNEY I S SO IMPORTANT I HAVE TO REACH MY HOME IN URGENCY, SO I TOOK ANOTHER TRAIN AND NOW I WANT TO CANCEL MY E- TICKET


    WITH REGARDS,
    MANJEET KUMAR CHOUDHRY
    MOB. NO. ---- [protected], , [protected]
    transation ID:[protected]PNR No:[protected] e-ticket dated 14.02.2010 is cancelled but I can't get my refund.R.M.Srivastava.
    please cancel my e-tickets pnr no [protected]. dated 13.3.10. from chennai to trichy.
    i have suffered aproblem from irctc e-ticket booking system.i had purchase a ticket, hwh to jodhpur.transaction id-[protected], dt-12/03/10(booking);dt of journey-13/03/10.
    but i cant get ticket but price deducted from my a/c.
    so, what can i do suggest me?
    PLEASE CANCEL ALL THE ETICKETS - PNR NO.[protected]
    Please cancel all passengers etickets PNR No.[protected] date of journey[protected];
    Please cancel all passengers etickets of PNR No.[protected], date of journey[protected]
    sir i want to cancell all ticket of this pnr no-([protected]) and transaction id ([protected]) booked by irctc userid aswani_15 and journey date 09-apr-2010 with train no& name; 3009/DOON EXPRESS. so please send my refund to releted accout. THANK YOU.
    SIR, I AM NOT FINIDING IN THE BOOKED HISTORY COLOUMN THE DETAILS OF TICKET BOOKED ON 14TH 15TH &18TH FEB, PNR NUMBERS ARE:[protected], [protected], [protected]: TJ-MS, MS-TJ, MS-TJ, 6177/6178 ROCKFORT EXPRESS.KINDLY UP DTAE IT IN MY BOOKED HISTORY COLUMN.
    Pnr Number [protected] Transaction ID [protected]
    Train No 6340 Train Name MUMBAI EXP
    From Station DINDIGUL JN (DG) To Station ADONI (AD)
    Date 25/06/2010 Class SL
    Boarding DINDIGUL JN (DG) Resv Upto ADONI (AD)
    Quota General Booked By
    sir that ihave not because of some problem, bur i dont know how to cancel the same, kachiguda railwaystation i have enquired but they i wont get any thing because i have booked in internet.
    To day suddenly i am verifing yoursite for etickets i found this site and immediately i amwriting to you sir .please do the neddful toget refund of my ticket since i have not travelled
    thankingyou and awaiting for your favourable reply
    Dear sir/madam,
    Please Help in e-ticket cancellation main ek ticket nikala tha us ko cancel karna hain par wo ho nahi raha hain, Please koi much ko is ke baare me bataye mera contact no.[protected] hain.
    Aur mail Id:[protected]@gmail.com

    E Ticket — Non receipt of refund after 125 days of filing TDR

    for the partially confirmed railway etickets, i filed TDR for the refund of money on 25th May; but after 125days, i still have not received any refund. On the other hand irctc people are not responding to the mail.
    Please my ticket i want to cancel my tiket

    my pnr no.[protected]
    my transation is [protected]
    Resarvation from Delhi to Allahabad

    thanks
    Please cancel my ticket PNR No[protected] from Visakapatnam to Secunderabad dt of Journey[protected] booked on[protected]. I've been trying on net &as well as over Phone But could not find solution.
    kindly do the need full.
    regards
    Sanjay N Naiknavare
    Mb No. [protected]
    my name is mohmed yusuf imam, i booked my 2 etickets on irctc for ahemdabad to ajmer and date of journey is[protected] but i dont want to go.i cancel etickets on irctc but i can't get my refund
    date of book -:[protected]
    cancel date-:[protected]
    pnr no.-:[protected]
    tran id.-:[protected]
    train no.-:14312
    fare-:392
    pls refund my amount
    my email-:[protected]@gmail.com
    dear sir
    pl. cancelled my ticket
    tid no [protected]
    pnr no [protected]
    from BDTS to COR
    dtd,[protected] and give refund
    dear sir
    i booked a ticket on the date of21.12.2010for22.12.2010 but it is running on14/15 w/l so it was not refunded please refund me 174 rs pnr no is [protected] and transaction id is [protected] please refund give me sir thanks
    Dear Sir,
    I have booked ticket on Dt.4-2-2011 of Maysya Gandha Express from Lokmanya Tilak Terminus to Udupi vide Detuche Bank Credit. But I have not received the ticket and Rs.1996/- have been deducted from my Credit Card.

    The Code is X73780. Kindly immediately refund the payment to my credit card account immediately and inform me in my Email Address shillulisa2002 @yahoo.co.in.

    Regards
    Robert Dsouza.
    I cancelled two tickets no 1 PNR No [protected], 2nd PNR no [protected]
    ple refund my cash in my acciund
    kindly cancell my eticket pnr no:[protected], t.id:[protected]
    name:rajasekaran, nalina.
    salem to korba
    dated:14.03.2011.
    HI SIR MERA TRASACTION GATWAY PASSWORD BLOCK HO GAYA HAI KYA KARU

    IRCTC — Non-refund of ticket cancelled under TDR

    I have still not received refund of the sum of
    Rs.750/- towards cancellation of E tickets booked on 04/08/2010 under
    PNR no.:[protected], Transaction ID [protected] and cancellation filed
    under TDR on 05/08/2010.

    Reference No of TDR is ekt[protected].

    I have sent email to [protected]@irctc.co.in on January14th,2011, attaching complete details of TDR , but though more than 3 months are over since my reminder email, and 8 months since filing of TDR , I am yet to receive my refund amount.

    Sir, Kindly take up the matter with IRCTC for expediting my refund, without further delay.

    Thanks,

    ttthakur
    I made a ticket on ircts.co.in, on last 10 May, 2011. date of jurney 10 may 2011 from Bhopal to Gwalior. Train No. & Name: 12197/GWL INTERCITY PNR No: [protected] Transaction ID: [protected]
    The train was cancle due to derailed train on line near vidisha
    Already I have cancle my ticket but refund still awaited

    Kindly refund the train ticket amont as earlier.


    Thank you
    please cancel the following tickets
    pnr [protected]
    pnr [protected]
    pnr [protected]
    pnr [protected]
    my itctc id is Dhup and as per my submitted profile my email address
    is www.[protected]@yahoo.com which is invalid now. My correct email id is
    [protected]@gmail.com. i m not able to operate my account. the
    following tickets are urgently to be canceled
    1. pnr [protected]
    2.pnr [protected]
    3.pnr [protected]
    4. pnr [protected]

    please help me immediately to avoid financial loss
    cell -[protected]
    phone 27562428

    regards

    1.shashi bhushan prasad sinha
    2.address - E-1/01, Girikunj Coop Hsg Soc
    Sector: 8 B, CBD Belapur, Navi Mumbai
    3.[protected]@gmail.com
    4. DOB : 01.01.1967
    dear sir /mam.. i am neeraj and i had booked ticket, , train no 12204 .. from amritsatr to hajipur ..by the way of eticketing . but the seat was not confirm up to 3 hours before departure, , so i have to cancel the ticket .. today on the date of june 8 .11 . by the website irctc . the procedure of cancellation of the ticket is not being proceed, , so i request you to please check and halp me . my pnr no [protected] transaction id [protected].. train name shc garibrath .. date .. 8 june 11.. my mobile phone no .. [protected]..email .. [protected]@gmail.com..

    Railways — website is not built as expected

    Have booked rail ticket online but website didnt display form as to be filled in branch , hence 'reserved till station' field was missing. Charged till destination station instead and customer care also didnt help to find out exact station code for intermediate stations. Pathetic Service. Solution provided was cancellation and rebooking which will again consume money from customer, booking online is disaster and should be banned.
    sir, i booked my ticket pnr [protected] Dated 24/8/11 and i cancelled my ticket but i received amount Rs. 791.00 which is verry lossed amount. so pl. clear this matter.
    Thanks
    Daulat Ram
    [protected]

    IRCTC/etickets — Non refund of TDR

    Dear Sir,
    I had filed TDR against PNR No.[protected] on the same day i.e. the date of travel because the train was late by 16 hours. But my claim has not yet been settled even inspite of repeated emails and telephonic talk. Morethan 10 months has already elapsed. They always inform that the TDR claim limit has exceeded morethan 30 days.

    PNR No.[protected],

    Transaction ID :[protected],
    Agent Code -BP15518 (BP[protected]
    Reason for filing the TDR : Train was late by 16 hours.
    Date of filing TDR : 04.01.2010,
    Train No.Name : 2311/HWH DLI KLK MAI

    Kindly expedite the matter at the earliest please.

    S.K.Srivastava,
    Sr Vigilance Officer
    NTPC Limited,
    PO: Rihandnagar,
    Distt. Sonebhadra (UP) 231 223
    Mob : [protected]
    The Follwing PNR NO-[protected] id no-[protected] Amount has not been recieved yet, Even i spoke to the TDR Persons but every time i got reply that as soon as the amount will be credited in my account. (115 days completed). Status is showing forwarded to railway
    refund is in Under Process
    train no- 13352
    amt- 4420/-
    katpadi to tatanagar
    kindly inform to mr r.k.verma
    please give me our zone
    my email address-
    [protected]@rediffmail.com
    The Follwing PNR NO-[protected] id no-[protected] Amount has not been recieved yet, Even i spoke to the TDR Persons but every time i got reply that as soon as the amount will be credited in my account. (150 days completed). Status is showing forwarded to railway
    refund is in Under Process
    train no- 13352
    amt- 4420/-
    katpadi to tatanagar
    kindly inform to mr r.k.verma
    please give me our zone
    my email address-
    [protected]@rediffmail.com
    date of birth - 17/05/1975
    user name- alok0621
    URGENT/SOS.

    I, A R REDDY had booked, on line, on IRCTC PORTAL, 5 tickets from Mumbai to Hyderabad on dt.31.10.2012, the date of travel being 27.12.2012and train no.is 12701.The money was deducted from my ICICI bank account but then the site got hanged and till today the PNR no.is not sent to me as sms to my mobile.
    dear sir
    my name is d.dharmateja.i have bokked my e- ticket of delta passenger
    TRAIN NO. -57619
    FROM- REPALLE
    TO- SECUNDERABAD
    TRANSACTION-ID---- [protected]
    PNR NO.--[protected]
    DATE----05/02/2013

    BUT ON THE SAME DATE TRAIN IS CANCELLED..PLEASE CANCEL THE E-TICKET REFUND THE MONEY IN MY ACCOUNT

    IRCTC — CANCEL MY E-TICKET

    Dear Sir,
    Please cancel my ticket due to not travling .The details are as under-

    Booking details:-
    PNR No.[protected]Transaction ID:[protected]
    Train No & Name:16735
    Date of journey :15.03.13 Class : SLEEPER
    MS TO TEN

    PLEASE refund amount .
    previous day i reserve a ticket from Hiranagar to saharanpur please cancel my ticket my PNR no.is [protected] ..after cancelling my ticket message my phone number [protected] ..i really thankful to you
    please cancel all passengers etickets of pnr no [protected] dt 7.6.13 train no 12686
    please cancel the e ticket of train no 12686 pnr [protected]/7.6.13 Chennai express
    My no-[protected] (Harjind singh)
    Dear sir,
    I made a ticket on ircts.co.in, on last 25 June .2013 timing 11:51:52 now i want to cancel a ticket, but my Id was locked. The PNR No is [protected] and transaction Id is [protected], train No 12423/DBRT RAJDHANI E date of journey 31 JULY 2013. FROM -NEW BONGAIGAON UPTO- NEW DELHI (NDLS)
    Please cancel the ticket of HARJIND SINGH male 27 RLWL-5.
    Thank you
    email- [protected]@rocketmail.com
    dear sir,
    i want to cancelled my ticket from sc to gnt
    pnr no:[protected]
    tran id:[protected]
    please give e refund
    thanx
    sir please cancelmy e- tickets
    Sir
    please refund my amount in my s.b.i account against transaction id [protected]& [protected] on dated 07/09/2013.Both are shown 0 pnr no, actually tickets could not be made due to net problem.
    So please refund my amount soon.

    With Regards
    Tanmay Kumar Ghosh
    Malda
    West Bengal
    07/09/2013
    Sir
    please refund my amount in my s.b.i account against transaction id [protected]& [protected] on dated 07/09/2013.Both are shown 0 pnr no, actually tickets could not be made due to net problem.
    So please refund my amount soon.

    With Regards
    Tanmay Kumar Ghosh
    Malda
    West Bengal
    07/09/2013
    Dear Sir,

    Please Cancelled My e-ticket, (PNR No-[protected] and transaction ID [protected]), Due to non Traveleing an-avoiedable resions and give me refund for the same
    Dear Sir,
    I tried to book the e-ticket on dated 07-12-13 at 12:51 by pnb debit card for the train kalingautkal exp (18478) from meerut to agra but transcetion not successed but Rs 476.24 had been deducted from my debit card pl refund my money.
    I am Dinesh Arya myPNR no[protected] and train no is 12986 for today(19.12, 2013) journey from delhi sarai rohilla to jaipur .please help me to cancelation my eticket.
    sir i have reserved a ticket for gondia on 22 nd of june .it is of four members group using my sbi debit card.the pnr no is[protected], it was of wait list so i have cancelled that immediately but it was debited double time in my card .again i received the re payment message only once but i have paid double plz pay my amount immediately


    thank u
    mahendra kutte
    Forgot my password

    please send my password my email id is [protected]@gmail.com

    User id is pawan1301
    mobil no [protected]
    reminder

    dear sir
    pl. cancelled my ticket

    pnr no [protected]
    from GTR TO VISHAKAPATTANAM
    dtd,[protected]
    and kindly remit the refund to my account.
    thanking you sir.
    Dear Sir / Madam

    Train no.02841 from Howrah to Chennai has been cancelled on 17.10.2014 due to hud hud cyclone. The e-ticket vide PNR No.[protected] & Transaction ID: [protected] booked on 15.10.14 as e-ticket from BBS to MAS and could not be cancelled as it is a premium train.There was no intimation from the IRCTC through print or electronic media that the train will be cancelled on 17.10.14.Since the running of the train has been cancelled the e-ticket referred to above ought to have been cancelled automatically. But the ticket fare amounting to Rs6990/- excluding other charges has not so far been refunded by the IRCTC.
    Hence I request you to take necessary steps to refund the amount as soon as possible.
    Regards
    R.Ravi
    email: [protected]@gmail.com

    E-tickets Cancelation - Comment #2079004 - Image #0
    Dear sir, I khozem amreliwala request you to resolve my TDR refund status stating tht the passenger has travelled as per the chart and declining to refund my payment for the same where as the train was delayed by 15 hours first and then it was stated as cancelled and i have already filed the TDR refund request but the irctc department says tht passenger has travelled by the train which was already been cancelled so pls look after this matter and help me to get my refund as soon as possible am sending all the details fo the ticket details as follows. Transaction id-[protected]. train no-01013/cstm nagpur SPL. Pnr no-.[protected]. Date of journey 07.JAN.2015 Date of boarding. 07. JAN.2015.Date of booking.03.JAN. 2015. From MUMBAI(cstm) To NAGPUR(ngp) BOARDING AT.MUMBAI (cstm) Reservation upto NAGPUR (NGP) Quota LADIES(LD) Class- Sleeper Class Ticket Amt-890 Ticket Type-E-ticket. PASSENGER DETAILS: TASNEEM . Age.38. FEMALE. CNF S1 /4 . RASHIDA Age 17 FEMALE CNF S1/6 TDR Filling DATE-07 JAN 2015 00.55.21 HRS TDR STATUS: Repudiate Cancellation ID:[protected]. TDR.Zone: CENTRAL RAILWAYS(C.R) Regestration No.BCR130115W39111 Repudiate Date: 16-JAN-2015. Kindly Request you to resolve the matter at the earliest. . THANKING YOU. . KHOZEM. Z. AMRELIWALA (Cont-No-[protected])
    Please cancel my tickets PNR NO. [protected]
    Please cancel my tickets PNR NO. [protected]

    IRCTC — No Medical First aid Box

    No Medical first aid box available in ac compartment Kornak express 11019

    lost of my password

    my user id is GANNU777 nd i have lost my password of irctc login so please send me a new password to mobile no [protected]

    No bill on purchase

    No bill is provided on the purchase of any item at the irctc food track at delhi metro stations On asking they say that there is no need and they are not provided with the facility. Please look into the matter

    refund of cancellation ticket

    Dear Sir, we have booking a ticket form pune to solapur on 22.01.2015 amt of cancellation tickets amt. refund not received till date. The Irctc transaction No.[protected] pls credit the refund amt.

    NOT GETTING AMOUNT THROUGH TDR PROCESS

    i did the TDR process on 24/12/2014 at 3.33 pm . the train time was 3.20 pm but the train was late about 13 hours so i could not travel. Cancellation ID; [protected]

    M0BILE VERIFICATION CODE

    please send me mobile verification code of [protected].my irctc user id is KOKAKOKA.and my email id is [protected]@ovi.com

    my user id locked,

    so plese solve my account. my mobaile no [protected].
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      S
      Sachin Srivastasva
      Jun 2, 2009
      Resolved
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      Resolved

      No refund

      I cancelled my tickets on 8dec 2008 because train was running late by more then 6 hrs. now it has been more then 6 months intially it was showing admin approved now on 13th may 2009 its showing 223-NR/6 As per records Passenger(s) travelled on the ticket. The case is repudiated. When I will get my refund.

      PNR Number [protected] Booked On[protected]...
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      S
      S P C
      Jun 2, 2009
      Resolved
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      Resolved

      Hi, the below email was sent to care & irctc on Apr 29, 2009. I don't think they will even read the email properly and understand the context. After sending continous reminders I see only the below response from them. You will have better understanding once go through the response from them.

      [protected][protected]My Query to IRCTC[protected][protected][protected][protected][protected]

      Hi,

      Recently I tried booking a tatkal e-ticket from TIRUPATI (TPTY) to YESVANTPUR JN (YPR) in HWH YPR EXP (2863).
      It didn't allow me to book the ticket and gave the error "Booking Not Permitted. Try Some other Train/Class".
      Tried in both 3AC and SL. When Clicked on Fare--> it showed the Net Amount as 332 Rs.
      But when clicked on availability it showed "Not Available". But the seats were available.

      As it didn't allow me to book, I tried Selecting the Source and destination of the train i.e HWH-->YPR
      and Boarding point as TPTY. Now It did allow me to book the ticket.
      But to my surprise the Fare charged per person was 632 Rs (almost double the fare amount shown).

      The Total amount charged for the booking was 2528 Rs. (632 * 4).
      It should have actually been 1328 Rs. (332 * 4)
      PNR NO. is [protected]

      I have attached the screen shots for your better understanding.

      Requesting you to look into the situation and consider for the amount to be refunded back. (1200 Rs.)

      And I really wish you to take care of such situations in near future.
      I always had a good experience with irctc in resolving the issues that I faced till now.

      Thanks in advance.

      [protected]--IRCTC Response[protected][protected][protected][protected][protected]-----

      Dear Customer,


      A flat refund of 25% of total fare charged on ticket, excluding Tatkal Charges is granted on cancellation of confirmed Tatkal tickets, which are cancelled up to 24 hrs. before the schedule departure of train. No refund on confirmed Tatkal tickets when cancelled within 24 hrs.of the schedule departure of train. For contingent cancellation & waitlisted Tatkal ticket cancellations, charges will be deducted as per existing Railway rules.
      Hence no refund will be granted in this case. We deeply regret for the inconvenience caused to you in this regard.


      Thanks & Regards,
      Ravi Kumar
      Aug 14, 2020
      Complaint marked as Resolved 
      sir i wanted to know whether there is any option or not to take the duplicate of the thatkal ticket as i lost it. if it is possible please let me know the details including the procedure and the amount to be paid. i would be thankful to u i[censored] can give me answer and i would be extremely happy as it is a matter of losing 3000 rupees.
      IRCTC is trying to make people pay more for Tatkal tickets. I could see that the tatkal ticket quota is enabled even if there are 100 tickets available in general quota.This is definitely misleading the user while booking tickets online. Users generally book tickets in a hurry during morning times as the site is very very slow between 10:00 to 12:00

      Site should not open tatkal quota before filling the tickets under general category. At Least a warning message should be available in the site if the tickets are available in general quota

      Kindly do necessary changes in the site
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        C
        Chetan Mahajan
        from Mumbai, Maharashtra
        Jun 1, 2009
        Resolved
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        Pathetic Service

        Whenever I try booking tickets on IRCTC in tatkal quota, the website doesn't open up and even if it does, I am unable to book tickets because of the immense load on the website.

        By the time the website opens up, no tickets are available anymore. This is due to the strong "agent" network that is functional throughout the country.

        Some steps must be taken to stop these agents from taking away all...
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        Srirangam Sai Sundar
        from Visakhapatnam, Andhra Pradesh
        Jun 1, 2009
        Resolved
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        Resolved

        I and my brother in law booked tickets using irctc portal from Kottayam - Samalkot and Samalkot - Visakhapatnam for dt.[protected] and[protected] by special trains 0743 and 748B but 0743 which from Quilon - Samalkot was delayed by 7 hours and the connecting train which we've catch was missed by us due to the late running of 0743 special train. So after coming to Visakhapatnam I've filed TDR online through IRCTC requeted for the cancellation of tickets and refund the amount on Dt.[protected] and till now I've not received any amount for the above said transaction and there is no response for the mails I've sent to them. So I request you kindly look in to this matter and see that justice is done to me in a proper way.

        The following are the details

        FW: Refund status‏
        From: Srirangam. Sai Sundar ([protected]@hotmail.com)
        Sent: 01 June 2009 06:43AM
        To: [protected]@irctc.co.in
        Dear sir,
        This is my 4th mail for the refund of the following tickets and till now there is no response from your end. It is already 4 and half months from the date of filing the cancellation and usually it shouldn't exceed 90 days but why you are taking these many days I don't understand. So I request you kindly look in to this and see that it is done as early as possible.

        Thank you sir,

        Regards

        Srirangam S S

        From: [protected]@hotmail.com
        To: [protected]@irctc.co.in
        Subject: Refund status
        Date: Mon, 6 Apr 2009 06:23:51 +0000

        Dear sir
        The following are the details of tickets I've applied for refund on 14th Jan 2009 and its been almost 90days and there is no action from your side. So I would like to know when I exactly get my money back.

        PNR Number [protected] Booked On 2-1-2009
        Transaction ID [protected] Ticket Type eticket
        Class 3A Internet Service Charge Rs 20.00
        Date Of Journey 13/1/2009 Ticket Charge Rs 266.00
        Bank done card Total Rs 286.00
        Train No 748B Railway Zone IRCTC
        From Station SAMALKOT JN(SLO) IRCTC Zone IRCTC
        To Station VISHAKAPATNAM(VSKP) Quota General
        Ticket Details

        S# Name Age Sex Coach Seat Res-Status

        1 S S SUNDAR 36 Male B1 0020 Booked

        Reason For TDR : Train missed by us because of
        late running of connecting tra
        in 743 about 6hrs
        TDR Status : CCM Registered
        Reference No : ekt[protected]
        TDR Filing Date : 14-Jan-2009
        Refund Status : Refund under Process
        Refund Date : Not Available
        Refund Amount : Rs.0.00

        This is the second one

        PNR Number [protected] Booked On 2-1-2009
        Transaction ID [protected] Ticket Type eticket
        Class 3A Internet Service Charge Rs 20.00
        Date Of Journey 13/1/2009 Ticket Charge Rs 266.00
        Bank done card Total Rs 286.00
        Train No 748B Railway Zone IRCTC
        From Station SAMALKOT JN(SLO) IRCTC Zone IRCTC
        To Station VISHAKAPATNAM(VSKP) Quota General
        Ticket Details

        S# Name Age Sex Coach Seat Res-Status

        1 N M SWAMY 28 Male B1 0026 Booked

        Reason For TDR : Train missed by us because of
        late running of connecting tra
        in 743 about 6hrs
        TDR Status : CCM Registered
        Reference No : ekt[protected]
        TDR Filing Date : 14-Jan-2009
        Refund Status : Refund under Process
        Refund Date : Not Available
        Refund Amount : Rs.0.00


        Your early response in this regard is highly appreciated

        Thank you sir

        Regards

        Srirangam S S
        Aug 14, 2020
        Complaint marked as Resolved 
        REMINDER - 4
        SIR, RE;- REFUND - REF.NO.ekt[protected] DT. 14.05.2009
        KINDLY CONFIRM THE STATUS OF ABOVE CITED REF. DT. 14.05.2009 REGARDING
        PNR NO. [protected] TR. I.D. [protected], TRAIN NO.2311, JOURNEY DATE WAS
        11.05.2009 . AS I HAVE FILED TDR ON 14.5.2009, ON ENQUIRY OF TDR STATUS
        IS SHOWING AS “ADMIN.APPROVED” & REFUND IS UNDER PROCESS. BUT NO
        REFUND IS BEING DONE TILL DATE. THREE MONTHS HAVE BEEN PASSED. KINDLY
        MAKE THE REFUND AS EARLY AS POSSIBLE. PLEASE EXPEDITE THE PROCESS.
        THANKING YOU,
        YOURS SINCERELY,
        SHIV SHANKER SRIVASTAVA
        i didn't get pnr no.
        but i got mail to my id of transaction of money from credit card,
        i got only order no.
        how can i get my ticket.print out.

        surendra — didn't receive pnr no

        sir
        i have booked 3 tickets from vishakapatnam to vijayawada train no 2805 didnt recieved pnr no
        through net banking money was credited in sbi [protected] so kindly help me

        IRCTC — No Refund received till date for TDR filed on 25-Jul-2011

        Dear Sir,
        I filed a TDR against PNR No.[protected] on the 25-July 2011.Reason For TDR was that "Train Late More Than Three Hou
        rs and Passenger Not Travelled".My date of journey was on 23/7/2011.But till now i didn't get money refund from IRCTC.

        Regards
        Reteesh
        Pls do the needfull, My details as follows -

        Transaction Details
        PNR Number: [protected] Ticket Type: eticket Transaction ID: [protected]
        Booked On:[protected] Class: SL Internet Service Charge: Rs 10.00
        Date Of Journey: 25/9/2011 Railway Zone: NR Bank: hdfcvbvpg
        Total: Rs 510.00 Train No: 12625 Ticket Charge: Rs 500.00
        From Station: GWALIOR(GWL) Quota: Tatkal To Station: H NIZAMUDDIN(NZM)
        IRCTC Zone: CCM/Refund, Northern Railway New Delhi

        Ticket Details
        S# Name Age Sex Coach Seat Res-Status
        1 Surendra jadon 30 Male S8 0014/ UB Booked
        2 Laxmi 25 Female S8 0016/ SU Booked

        TDR Details
        Reason For TDR: Train Late More Than Three Hou
        rs and Passenger Not Travelled
        . TDR Status: CCM Registered Reference No: ekt[protected]
        TDR Zone: NR TDR Filing Date: 25-Sep-2011
        Refund Status: Refund under Process Refund Date: Not Available Refund Amount: Rs.0.00
        sir,
        I was booked a e-ticket at irctc from bihta to delhi and due to date exchange i was cancelled the ticket when i cancelle the i used the pament gateway of axis bank and atm of bank of broda so my amount is alredy cutted but not refunded in my account at bank of broda but the irctc said that your amount is refunded at axis bank reciept no- [protected] and transection id - [protected] and pnr no - [protected] cancellation date 5/07/13and refund date 7/07/13 is given at irctc .But i have not amount refunded in my account of bank of broda. so please infrom me
        PNR No: [protected] Train No./Name: 18048 / VSG HOWRAH EXP
        Date of Journey: 04-Dec-2014
        SL No. Name Status
        1 krisahna reddy CKWL
        2 nagi reddy repudiate

        i booked tatkal ticket, status of the ticket when train started was mentioned above.but money won&#039;t refund to my account.
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          P
          pramod kumar jain
          from New Delhi, Delhi
          May 25, 2009
          Resolved
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          Resolved

          no booking of tatkal tickets

          d/sir
          this is regarding booking of tatkal tickets.It is being noticed that tatkal tickets for busy routes such as mumbai, delhi are not booked frequently on this web site.this facility is blocked between 8am -9am till all takal tickets are filled and after 9am only wait list tatkal tickets are made avaliable.this way cheating is done with the valuable customers which is not justified.it appears that this is intentionally being done...
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          M
          Manish Kumar Singh
          from Amritsar, Punjab
          May 25, 2009
          Resolved
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          Resolved

          Dear sir,
          I have booked an e-ticket on 23rd may 2009 from jalandhar cantt to saharanpur sheduled on 6th june 2009. The ticket was booked and delivered but they debited ammount twice from my account.The detail of e- ticket booked is as:
          Passanger Name-- ROBIN TYAGI
          Reservation from JALANDHAR CANTT to SAHARANPUR
          Train name & no.-- PUNJAB MAIL 3006
          Date of Journey-- 6th june 2009
          class-- AC 2 TIER SLEEPER

          Transaction detail ;
          SBI ATM CUM DEBIT CARD
          CARD NO.-[protected]
          CARD HOLDER NAME-- MANISH KUMAR SINGH
          irctc user name is fataltroop

          sir please take this matter into consideration, I will be thankful to you if this matter is taken into consideration to get my money back
          Aug 14, 2020
          Complaint marked as Resolved 
          Twice amount debited for a single e-ticket
          Dear sir,
          I have booked an e-ticket on 26 sep 2009 from H NIZAMUDDIN to BHUSAWAL sheduled on 15th OCT 2009. The ticket was booked, but they debited ammount twice from my account.The detail of e- ticket booked is as:
          Passanger Name-Brijesh Chandra (age-27)
          Reservation from H NIZAMUDDINTO BHUSAWAL
          Train name & no.-0478/NZM PUNE SUP SP
          Date of Journey- 15 OCT 2009
          class-SLEEPER

          Transaction detail ;
          SBI ATM CUM DEBIT CARD
          CARD NO.-
          CARD HOLDER NAME- MR.BRIJESH CHANDRA
          irctc user name is IPMSACHIN
          sir please take this matter into consideration, I will be thankful to you if this matter is taken into consideration to get my money back
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            Suvrodip Banerjee
            from Surat, Gujarat
            May 24, 2009
            Resolved
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            Resolved

            Dear Sir,
            I booked a ticket from Tata to Howrah in Barbil Janshatbdi for 27th.My first transaction was shown invalid due to server failure.Next one was ok.But Money has been deducted from by SBI account for both the transaction, the valid as well as the invalid.Please do something about it.
            My IRCTC account is suvrodip
            Aug 14, 2020
            Complaint marked as Resolved 
            sir, i booked nagpur to mumbai sevagram exp ticket on 13 th oct but i cant received the ticket or money deduct from my acount. so pls back my money 830/-
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              Sapna Khandelwal
              from Delhi, Delhi
              May 23, 2009
              Resolved
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              Resolved

              Kindly note that I Miss Sapna Khandelwal had filed an online TDR on 25th Nov 08, details given below through IRCTC, have not yet received the refund for it . 60 days is the turn around time to process the request, have done lots of followup but there was no commitment given regarding refund . Kindly lodge a complaint against IRCTC & help me getting my refund.

              PNR number : [protected]
              Ticket type : eticket
              Ticket charge :Rs 1643.00
              Train Number :3352
              Reference number : ekt[protected]
              TDR filing date :25-Nov-2008
              Reason for TDR :Passenger Not Travelled.
              Aug 14, 2020
              Complaint marked as Resolved 
              I filed the TDR on 31-Jul-2008 and have been constantly chasing the TDR department over phone as well as e-mail. I am yet to get any response on this. They are not even telling if the refund is valid or invalid...! How do I get my refund? Also, I'm keen on suing IRCTC for the harassment caused due to this un-explained delay..!

              PNR Number [protected]
              Booked On[protected]
              Transaction ID [protected]
              Ticket Type eticket
              Reference No : ekt[protected]
              TDR Filing Date : 31-Jul-2008
              Refund Status : Refund under Process
              Refund Date : Not Available
              Refund Amount : Rs.0.00
              TDR filed refund not received
              Kindly note that I Sanjay Malviya had filed an online TDR on dated 19.5.09, details given below through IRCTC, have not yet received the refund for it . 72 days is the turn around time to process the request, have done lots of followup but there was no commitment given regarding refund . Kindly lodge a complaint against IRCTC & help me getting my refund.

              PNR number : [protected]
              Ticket type : eticket
              Ticket charge :Rs 1332.00
              Train Name : Golden temple express
              Journey Date : 18.05.09, Del - Mumbai
              Reference number : ekt[protected]
              TDR filing date :19.05.2009
              Reason for TDR :Passenger Not Travelled.
              I filed a TDR for my eticket on 21-feb-09 whose details are as under:-
              Transaction ID- [protected]
              PNR No. - [protected]
              Reason - Train running late by more than 3 hours.
              TDR filing Date - 21/02/2009.
              But, even after 6 months I have not got any refund.
              Kindly tell me what I should do . I have already mailed IRCTC many times.

              IRCTC — refund not received for TDR filed

              This is as regard refund status for PNR no, [protected], and [protected] date of journey - 28th may 2010,

              The same tickets were booked through IRCTC.co.in via Login ID ca_pintu.

              TDR for the same was filed on 3rd june 2010, since the above train no. 8006 was cancelled for the said date.

              I am sorry to say that i have not yet received the refund for the same, please update me regarding the status for the same.

              Please help me or give me the email ID of the relevant person whom i can contact to get the refund
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                Manish Kumar Singh
                from Amritsar, Punjab
                May 23, 2009
                Resolved
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                Resolved

                I booked an e-ticket on 23rd may 2009, amount was debited from my account but i didn't got the ticket.
                Ticket details:
                Passanger Name-- ROBIN TYAGI
                Reservation from JALANDHAR CANTT to SAHARANPUR
                Train name & no.-- PUNJAB MAIL 3006
                Date of Journey-- 6th june 2009
                class-- AC 2 TIER SLEEPER

                Transaction detail ;
                SBI ATM CUM DEBIT CARD
                CARD NO.-[protected]
                CARD HOLDER NAME-- MANISH KUMAR SINGH
                Address: Manish Kumar singh
                r/o vill- kaithkala, po- siswarkala, Rasra
                distt- ballia, (U.P)
                pin code- 221712
                email id- [protected]@gmail.com
                Aug 14, 2020
                Complaint marked as Resolved 
                I booked four&half tickets on prasanti express in 3tierACon date28/9/09.But due to error I didnot get ticket &money got deducted my SBIaccount.My card no[protected].
                MY JOURNEY DETAILS- PRADEEP KUMAR SWAIN, AGE-34 BHUBANESWAR-BANGALORE
                SARITA SWAIN AGE-29 BHUBANESWAR-BANGALORE
                SUBASH SATAPATHY AGE-43 BHUBANESWAR-BANGALORE
                SANDHYA SATAPATHY AGE-38 BHUBANESWAR-BANGALORE
                SMARANIKA AGE-10 BHUBANESWAR-BANGALORE
                PRIYANSHU SWAIN AGE-4 BHUBANESWAR-BANGALORE

                starting date-16/12/09, boarding at BHUBANESWAR.Pl help.
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                  D
                  drpunsin
                  from Pune, Maharashtra
                  May 21, 2009
                  Resolved
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                  Resolved

                  Through this letter I want to bring to your kind attention, the blatant flouting of the norms by the IRCTC approved “Rail Aahar” vendors on most of the railway stations. One such intolerable incident was experienced by me at Bhopal Railway Station while I was travelling from Gwalior to Mumbai on 0132 AGC CSTM Super Special Express on 19th May 2009 (PRN No. [protected]). It was around 2315 hrs, when the train arrived at Bhopal RS. In search of Soft Drinks, I approached one “Tirupati Associates” on PF no. 1 near to the Digital Clock and Cold Water Point and asked for a 500ml pet bottle of Limca. Instead of the printed MRP of Rs.20/-, he asked for Rs.25 from me for the same. I argued with him that why is he charging Rs.5/- extra despite the display on his shop mentioning that “Packed items are sold in MRP prices”. He countered that Rs.5/- is against the cooling charge of the soft drinks. I asked him for his vendor licence no. and threatened him of complaining such menace to the IRCTC authorities, but he did not budge and neither provided me his licence no. He fearlessly exclaimed that all the vendors of Bhopal RS charge the same amount and so does he. Such types of practices are being continuously carried out on many Railway Stations, mainly with respect to Soft Drinks, Mineral Water and Ice-Cream kind of stuffs.
                  It is my humble request to you to take proper and strict action towards such vendors, who violate and ruin the common law and equity. I also suggest improving and enforcing certain strict guidelines to curb this out and impose heavy penalty to the offenders.
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  Next time record this in your mobile phone and upload to U-tube.Complain against IR in consumer forum with proof.Avoid buying from these people.Carry your food while traveling.
                  Sir
                  Due to some reason I am unable to open my IRCTC account and I have send lot of email to www.[protected]@eticket.co.in to cancel my eticket of PNR NO [protected] but I am not getting any
                  response . Please investigate the matter at the earliest please.

                  IRCTC stall at station — extra charge on mrp

                  dear,
                  sir

                  i am harsh maurya, i had reservation ticket of sleeper class on 17th of octber 10.
                  s6 /66 birth.
                  at katni staion i saw 2 /3 stall of irctc they are selling mineral water @15 rs.and they have written on prise list only 12 rs per bottle.i ask to shopkeer that you have written 12 rs then why are u asking for more. he saw me attitude.

                  Railway Station Vendor Items — Complaint regarding selling of packed price above the market Price in Railway Station.

                  Respected Sir,

                  I am a final year student of IIT Kharagpur, so need to travel once every month to home by train. I have noticed that the vendor present at railway station charge more than the market price. Cost of IRCTC coffee is Rs 7 instead of Rs 5 that we get outside. Similarly packed item ie Britania Cake is charges Rs 30 which has MRP of Rs 28. Like this every item which we buy is charged more.

                  On concern with public issue the government must take action regarding this. At station people have no other option to buy with other vendors, so they are free to charge whatever they feel. Please look into this matter because of this poor & middle class family suffer a lot.

                  I would be thankful to you i[censored] look into this matter and inform me any decision taken on my concern

                  Thanking You,

                  Regards,

                  Sukesh Kumar Nayak
                  Dep. Of Civil Engg,
                  IIT Kharagpur
                  +91-[protected]
                  I think if vendors levy little extra charges (Rs 1 or 2) for cooling, its reasonable because they pay for electricity/ice blocks for cooling which is not free. Unless Govt. makes it clear that MRP includes cooling charges, I won't fuzz over the little extra charges. After all cooling is added value to softdrinks/bottled water so it's ok if vendors charges little extra for that. Its my personal opinion, I am open for other ideas.
                  There is amount deduct in our HDFC Bank account no- [protected] Saving account-sarangpurbranch Reference no-[protected] Rs. 900/- + Rs.11/- but e-Ticket is not issued by IRCTC on Dt-29/12/2011.Narration no- [protected]
                  please credit the same amount in our above account.
                  e-mail ID- [protected]@gopinotebook.com
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                    Biplab Giri
                    from Mumbai, Maharashtra
                    May 21, 2009
                    Resolved
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                    Resolved

                    I availed train no. 2863 on 09.05.09 in Coach No. S7 Birth No. 13 having PNR No. [protected]. had lunch plate consisting of Rice, Dal/Curry, Egg Curry(2 eggs) at a cost of Rs. 37 per plate. But while returning by train no. 0201 (YPR-Guwahati exp.) on 19.05.09 Coach No. S7 birth no. 67 PNR No. [protected] had lunch plate consisting of same menu they charged Rs. 55.

                    Why so disparity?

                    When asked for bill or rate chart, the IRCTC staff not only refused but also threatened for such query.

                    Are not they taking advantage from the passengers on board with no other options?
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    Don't expect more from INDIAN railways.Don't buy anything from these people make your own arrangement.
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                      R
                      Renjith
                      from Bengaluru, Karnataka
                      May 18, 2009
                      Resolved
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                      Resolved

                      Stupid website ever i have seen

                      Regarding IRCTC.co.in

                      What kind of features are you providing. What stupid server it is. I am trying to book a ticket from morning till 2.21 pm. I am not able to book my ticket.

                      What server are you using. Is it develop for the travelers? I am getting so many error on my system? Who is the developer of this IRCTC.

                      I am also a web developer. I could understand normal problems on a server or difficulties...
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                      C
                      Chandan Kumar Jha
                      from Bengaluru, Karnataka
                      May 17, 2009
                      Resolved
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                      Resolved

                      IRCTC has a limit on the number of tickets that you can book per month, and that is 10. When people are paying for their tickets, I do not understand why anyone should limit the number of tickets to 10 per month.

                      Other issues with the website :
                      1. Service unavailable often - if your website is down, what should a consumer do if they want to cancel a ticket. Dont you think you should have a backup server, like so many (even small) companies like yahoo, zapak, etc. for something like this? Or there could be a mechanism where at least the payment can be queued at another website, in case the primary website is down.
                      2. Onward Journey cannot be planned - people have to pay for the break-up journey, which comes to a lot more than if onward journey could have been planned.
                      3. Credit Card mechanism not robust - Session expires too soon.
                      4. The website expires by the time you fill up the form. And then you have to fill all over again. Sites like godaddy.com give you a notice that your session is expiring - just click here if you want to keep this session alive. This is a nagging problem, as you have to fill the same form again and again. Granted, the credit card part is critical, but not the form filling and booking section, so why this low session expiry time?

                      Hope people take this positively, and do positive changes. Otherwise the site is quite good and flexible, quite unlike what is expected out of an indian government site.
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      This is a real painful thing. I travel a lot and plan a lot in advance with multiple tickets to take care o[censored]nforeseen schedule. If not me some one else in my family is travelling here or there.

                      Now I also am Shubh yatra member. I paid Rs 550 for this.

                      I want to do all my tickets via my irctc account so that I can utilize the Rs 550 amount that I pay for my membersihp. But I am not being allowed to do that. This is completely unfair
                      I am a subhyatra member having number [protected]. I am travelling frequently. Hence I need to book morre than 10 tickets per month for me only. This is not a commercial activity. Why should IRCTC limit this?
                      One the one hand IRCTC is promoting subhyatra membership and in the other hand limiting the customers to book tickets. What is the strategy behind it?
                      Is there a hidden agenda of IRCTC to promote their agents and to trouble their customers to stand in a long queue infront of the booking counter?
                      It would be nice if I get an answer on e-my mail ID [protected]@gmail.com
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                        jesithajayaraj
                        from Hyderabad, Telangana
                        May 14, 2009
                        Resolved
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                        Resolved

                        Dear sir
                        I have booked my rail ticket using SBI DEBIT CUM ATM CARD, I didnt got any information about the ticket but money is reduced from my account.I lost Rs 207/-.my transaction no is POS PRCH 62201800861002054829133102999552001.i want my money back.sir kindly do me the favor.thanking you
                        jesithajayaraj
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        Dear sir
                        i have booked ticket through irtc using my ATM CUM DEBIT CARD, but I didnt got the ticket and money(Rs 207) is reduced from my account.I got this message in my account POS PRCH 62201800861002054829133102999552001.sir I want my money back kindly do the favor.thanking you
                        jesithajayaraj
                        tuukkmnmhn
                        work
                        gadarwara to mathura junction
                        Dear sir
                        kindly send a mail to irctc mentioning all the relevent details
                        and send a cc to bank also
                        they will credit back to your account
                        booking
                        ravikant gct t rahul radvjc
                        Dear sir
                        I have booked my rail e-ticket using SBI DEBIT CUM ATM CARD.And money is reduced twice on same ticket from my account. i wanaa be my money.Transaction no. is [protected] and pnr no [protected]. thanking u,
                        Amzad zameer
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                          J
                          JASBIR SINGH PUNDIR
                          from Jammu, Jammu and Kashmir
                          May 13, 2009
                          Resolved
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                          Resolved

                          Sir,

                          I have got reservation from irctc.co.in through internet. On scrutiny my pass book 08 times i.e. Rs. 503/- has been deducted on 14 and 16 April 2009. Similarly 05 times Rs. 10/- and 493/- has been deposited in my saving bank account. But actually my reservation has been done from Jammu Tawi to Rishikesh vide PNR No. [protected] Transaction ID No. [protected] on 14/04/2009 and return journey from Rishikesh to Jammu tawi vide PNR No. [protected] Transaction ID No. [protected] on 16 April 2009. Whereas six times are required to be refunded from your side. But it is not credited for Rs. 503/- in my saving bank account. Since only my reservation has been done only two times.

                          2. You are requested to kindly refund my Rs. 503/- in my saving bank account account at the earliest, please.

                          Yours faithfully


                          Jasbir Singh Pundir
                          Aug 14, 2020
                          Complaint marked as Resolved 

                          Personal — non refundable of amount from irctc

                          Sir,

                          I have got reservation from irctc.co.in through internet. On scrutiny my pass book 08 times i.e. Rs. 503/- has been deducted on 14 and 16 April 2009. Similarly 05 times Rs. 10/- and 493/- has been deposited in my saving bank account. But actually my reservation has been done from Jammu Tawi to Rishikesh vide PNR No. [protected] Transaction ID No. [protected] on 14/04/2009 and return journey from Rishikesh to Jammu tawi vide PNR No. [protected] Transaction ID No. [protected] on 16 April 2009. Whereas six times are required to be refunded from your side. But it is not credited for Rs. 503/- in my saving bank account. Since only my reservation has been done only two times.

                          2. You are requested to kindly refund my Rs. 503/- in my saving bank account account at the earliest, please.

                          Yours faithfully


                          Jasbir Singh Pundir
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                            M
                            mervin fernandes
                            from Pune, Maharashtra
                            May 12, 2009
                            Resolved
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                            My user id is mcf_hot. Yesterday (11/5/2009), I was trying to book a SL class ticket. I used my Citi bank credit card and reached to the stage where I clicked on 'Confirm Payment'. However, the next screen stated that 'Service Unavailable' and I was never able to print the e-ticket.

                            On checking, with Citi Bank, I was told that the amount of Rs. 272/- has not been billed to my account and the reference no for this transaction as per Citi Bank is 089414. I was told to forward a mail. I have done so and sent a mail to [protected]@irctc.co.in requesting the amount of Rs. 272/- to be reverted back to me.

                            I hope I have done the correct thing, as this is unprofessional on part of the Railways to block this amount as no PNR or transaction no was generated in this case.

                            If I am missing some procedure in this case, please get back to me at the earliest either though this website or my email id [protected]@hotmail.com

                            Regards,

                            Mervin
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            Irctc account id:- rpdeo, i was bookedone ticket from patna to mumbai (BCT),
                            in second AC tatkal kota, my ticket was coformed, we i was call on 139 helpdesk number to know the status of train is runing right time or its late, than i got responce from 139 that the train is runing late around 1hr.the right sudi of train at ARA is 00:09, according the above reply now train will come at ARA on 01:12AM .
                            when i reach station at 12:30 AM the train has gone at right time .

                            Due to wrong information from 139 helpdesk, my train was missed and no refund for my ticket also .

                            My ticket details was :-
                            PNR number:-[protected]
                            Class:- 2AC
                            Date of jurn :- 11 May 2009
                            Train number:- 3201

                            so kindly resolve my problem as i want my moeny refund .

                            Thanks & regards,
                            sharad k dev
                            i always use IRCTC.com and so fay i never had problem, i have written a whole incident on my experience with the site and you can check it out at http://www.bukisa.com/articles/108468_irctccom-indian-railway-e-ticket-booking-
                            SIR.

                            I WAS TRVELLING A OFFICIAL JOURNEY ON DATE 22.09.2009 FROM KANPUR TO KALYAN BY UDYOGNAGARI EXP. IN 2A. BUT DOUE SOME PROBLEM MY DIRECTOR SYAS PLEASE STOPPED THE JOURNEY AND RETURNE BACK TO KANPUR SO THEREFORE I BREAK TH JOURNEY FROM JHANSI AND RETURN BACK. IN JHANSI STATION I SHOW THE TICKET TO Dy. S.M. (Comm.) HE PUT THE STAMPED ON THE TICKET WHICH IS SEND TO YOU BY POST. PLEASE DO NEEDFUL ACTION AND RETURNED THE MY AMOUNTS WHICH IS POSSIBLE.
                            THNKING YOU.
                            PNR NO. [protected]
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                              P
                              Parthiban
                              from Chennai, Tamil Nadu
                              May 12, 2009
                              Resolved
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                              Resolved

                              When I try to book a Tatkal ticket from Dindigul to Chennai for the date of 17th May, I get an error message saying, "Booking not permitted. Try some other Train/Class". I get this message after I entered the passenger details. After confirming the availability, I have tried all the trains and got the same message. I am really frustrated and finally I couldn't reserve my ticket at all. These kind of problems will surely give a very bad name to IRCTC and better they can remove the online tatkal booking option.
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              When I try to book an online tatkal ticket from dindigul to chennai for the date 17th may, I get an error message saying that "Booking not permitted. Try some other Train/Class". After confirming the availability, I tried all the trains and got the same message. I got this message after entering the passenger details. I am really frustrated and finally I couldn't book the train at all. These kind of problems will surely give a very bad name to IRCTC and better they can remove the online tatkal booking service.
                              you shd select the originating station and destination station and book full ticket.
                              for example if i want to travel from vijaywada to gwalior, i will search for say chennai-delhi train
                              and book tatkal ticket from chennai-delhi
                              this is the way to book tatkal tickets.
                              Sir/Madam,
                              This is not a big problem but it is a problem.

                              Secondly there is a proper solution for this problem. You can book your ticket from your boarding station to your destination station by following up these steps at IRCTC:

                              TRICK FOR TATKAL BOOKING AT IRCTC
                              ==============================>
                              1. Search by your BOARDING station to your DESTINATON station by giving all your journey details.
                              2. Select your train and then check its schedule for looking SOURCE station & DESTINATION station and note down these station with their codes.
                              3. Now put these station codes once again in FROM & TO columns and keep other details same and search for train.
                              4. Select that train once again and check availability. It will never show any fault message.
                              5. If available then you can click BOOK TICKET button.
                              6. Now select and change your BOARDING STATION (Important) as per your requirement which is below BOOKING STATION field & after TRAIN NO./NAME.
                              7. Now you can proceed by giving passengers details.
                              8. Select Consider for Auto upgradation and click MAKE PAYMENT button.
                              9. Enter your Credit Card/Bank A/c Customer ID and click PAY button.
                              10. Please KEEP WAITING untill you will show back your IRCTC web page with congratulation message for successfully booking the ticket.

                              With regards,
                              Rajesh Jakhal
                              tatkal booking is very bad on irctc
                              why because agents logins getting
                              tatkal and normal logins are not
                              working
                              My Query: Suppose station A is having tatkal booking facility. The next station of the train is B. B has no tatkal facility but the train stops at B. Now if I book a Tatkal ticket in irctc. com as SOURCE Station A and put boarding station as station B, will the ticket be booked successfully?? I think in irctc website once you put boarding station B, the system will reject the booking because that station has no Tatkal... irrespective of source station A having Tatkal facility.
                              Anybody has answer for this issue, kindly reply.
                              In IRCTC, tatkal booking is quite bad always. and now that tatkal can be done only two days before situation is rather worse.My query is how the agencies is able to login when normal customer login is not working.
                              Booking a ticket in tatkaal is impossible especially during festive season, it always says service unavailable...this is not somtimes, this is always. Since past 4 days, I am not able to book tatkaal ticket from New delhi(NDLS) to Bangalore (YPR). Once the tickets are unavailable, Service get activated. I am facing this problem since many months, and so we have to go to agents where they demand atleast 200-300 rs for normal sleeper booking.
                              Everybody should pay some amount and become an Agent to book train tickets, because Agent login works and they are able to book tickets and normal login doesnt work. Do or Die. Better they can stop atleast this tatkal service online booking so that people are not disturbed and everybody will go to the nearest booking counter. Or increasing the speed of servers, or allotting quota for online tatkal booking would help.
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                                A
                                ANAND KUMAR SINGH
                                from Ratlam, Madhya Pradesh
                                May 11, 2009
                                Resolved
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                                Resolved

                                Dear Sir/Madam
                                First i will apologize for my previous complaint, i mentioned wrong train number by mistake. On 11th May 2009, I have booked an online ticket for train number 2820
                                ORISSA SAMPARK K EXP from NDLS to BBS boarding on 2nd June 2009 for KAUSHIK DOLAI MALE 24 Years of age and JAYASREE DOLAI FEMALE of age 20YEARS. Unfortunately after the payment was made through SBI ATM cum DEBIT card payment gateway, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon... came up without giving me the confirmation of the payment and neither the ticket is generated.The money ( Rs 3, 579.00 ) has already been debited from my SBI acc.but i have not received ticket confirmation

                                I request IRCTC to help me at the earliest and refund the same amount.

                                Expecting a reply as soon as possible.

                                Yours Sincerely
                                ANAND KUMAR SINGH
                                +91 [protected]
                                Email ID : [protected]@gmail.com, [protected]@yahoo.co.in
                                My S.B.I. ACCONT NO IS -[protected]
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                HI

                                On 11th May 2009, I have booked an online ticket for train number 2876
                                SAMPRK K EXP from NDLS to BBS boarding on 2nd June 2009 for KAUSHIK DOLAI MALE 24 Years of age and JAYASREE DOLAI FEMALE of age 20YEARS. Unfortunately after the payment was made through SBI ATM cum DEBIT card payment gateway, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon... came up without giving me the confirmation of the payment and neither the ticket is generated.The money ( Rs 3, 579.00 ) has already been debited from my SBI acc.but i have not received ticket confirmation.

                                I request IRCTC to help me at the earliest and refund the same amount.

                                Expecting a reply as soon as possible.

                                Yours Sincerely
                                ANAND KUMAR SINGH
                                +91 [protected]
                                Email ID : [protected]@gmail.com, [protected]@yahoo.co.in
                                My S.B.I. ACCONT NO IS -[protected]
                                HI

                                On 13th May 2009, I have booked an online ticket for train number 4006 lichchavi EXP from NDLS to mau on 6nd June 2009 for SANDEEP KUMAR GUPTA 22 Years of age and ASHISH KUMAR GUPTA of age 23 YEARS. Unfortunately after the payment was made through SBI ATM cum DEBIT card payment gateway, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon... came up without giving me the confirmation of the payment and neither the ticket is generated.The money ( Rs 582.00) has already been debited from my SBI acc.but i have not received ticket confirmation.

                                I request IRCTC to help me at the earliest and refund the same amount.

                                Expecting a reply as soon as possible.

                                Yours Sincerely
                                ANAND KUMAR SINGH
                                +91 [protected]
                                Email ID : [protected]@gmail.com, [protected]@yahoo.co.in
                                My S.B.I. ACCONT NO IS -[protected]
                                HI

                                On 31th May 2009, I have booked an online ticket for train number 2738 GOWTHAMI EXP from SC to CCT on 13th June 2009 for myself 20 Years of age . Unfortunately after the payment was made through SBI ATM cum DEBIT card payment gateway, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon... came up without giving me the confirmation of the payment and neither the ticket is generated.The money ( Rs 296.00) has already been debited from my SBI acc.but i have not received ticket confirmation.

                                I request IRCTC to help me at the earliest and refund the same amount.

                                Expecting a reply as soon as possible.

                                Yours Sincerely
                                Harshitha
                                +91 [protected]
                                Email ID : [protected]@gmail.com
                                my Transaction ID - [protected]
                                HI

                                On 1st july 2009, I have booked an online ticket for train number 1030
                                koyana Exp from Pune to Kalyan boarding on 3rd July 2009 for MONTY JAGWANI MALE 23 Years of age . Unfortunately after the payment was made through SBI ATM cum DEBIT card payment gateway, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon... came up without giving me the confirmation of the payment and neither the ticket is generated.The money ( Rs 67.00 ) has already been debited from my SBI acc.but i have not received ticket confirmation.

                                I request IRCTC to help me at the earliest and refund the same amount.

                                Expecting a reply as soon as possible.

                                Yours Sincerely
                                MONTY JAGWANI
                                +91 [protected]
                                Email ID : monty.[protected]@gmail.com
                                My S.B.I. Debit Card NO IS[protected]
                                have login on IRCTC.CO.IN for my reservation from mumbai to varanasi for date09/03/2009, the amount of RS.1169 is deducted from my account but reservation reservation latter is not recieved from irctc, and they send me that mail against my reservation request,
                                MONEY CHARGED, TICKET NOT RECIVED
                                HI

                                On 14th OCT 2009, I have booked an online ticket for train number 8611
                                RANCHI VARANASI EXP from MURI to BSB boarding on 16th oct 2009 for V N RAJBHAR MALE 23 Years of age . Unfortunately after the payment was made through SBI ATM cum DEBIT card payment gateway, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon... came up without giving me the confirmation of the payment and neither the ticket is generated.The money ( Rs 244.00 ) has already been debited from my SBI acc.but i have not received ticket confirmation.

                                I request IRCTC to help me at the earliest and refund the same amount.

                                Expecting a reply as soon as possible.

                                Yours Sincerely
                                VIJAY NATH RAJBHAR
                                +91 [protected]
                                Email ID : [protected]@yahoo.co.in
                                My S.B.I. ACCONT NO IS -[protected]

                                Personal — money charged but ticket not received

                                sir , i have been charged money but i didn't receive the ticket dated 10th mar 2010 for the journey from bangalore to chennai. kindly help me with this problem.
                                with regards
                                Shubhranshu.
                                I Prafull. K. Shah. Travel on 3rd March 2010 from Bhachau to Bandra in Kuttch Express in coach B1 birth no 30 & my Parents in Coach B2.birth 45, 46.names K.R.Shah.male 70 years & M.K.Shah. Female 65 years.
                                I demanded Extra BLANKET from attendant for my father who had fever but he denied & asked for Rs.100/- without any Receipt than I went to T.C. for his complaint but he denied& told me to settle with him only, who I asked him for complaint book, he told me to complaint on Bandra Station.
                                So Kindly looked this matter and guide us the rools for extra blanket.
                                I Prafull. K. Shah. Travel on 3rd March 2010 from Bhachau to Bandra in Kuttch Express in coach B1 birth no 30 & my Parents in Coach B2.birth 45, 46.names K.R.Shah.male 70 years & M.K.Shah. Female 65 years.
                                I demanded Extra BLANKET from attendant for my father who had fever but he denied & asked for Rs.100/- without any Receipt than I went to T.C. for his complaint but he denied& told me to settle with him only, who I asked him for complaint book, he told me to complaint on Bandra Station.
                                So Kindly looked this matter and guide us the rools for extra blanket.
                                sir, i have booked an e-ticket from hyd to vskp via irctc service on 28/4/2011 on the name of (g.v.s.subramanyam) through Andhra Bank debit card, an amount of 285rs was deducted from my a/c but the ticket was not booked. instead it showed me an error msg :

                                "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon... "


                                so i request you to kindly see through the matter and refund the same amount in to my a/c.
                                kindly do the needfull at the earliest.
                                thanks,
                                g.v.s.subramanyam
                                contact no: [protected]
                                e-mail:subbu.[protected]@gmail.com
                                HI

                                On 18th SEP 2012, I have booked an online ticket for train number 4006 TATA-JAT EXP EXP from TATANAGR to DELHI on 18SEP 2012 for BASANT KUMAR 28 Years of age . Unfortunately after the payment was made through SBI ATM cum DEBIT card payment gateway, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon... came up without giving me the confirmation of the payment and neither the ticket is generated.The money ( Rs 582.00) has already been debited from my SBI acc.but i have not received ticket confirmation.

                                I request IRCTC to help me at the earliest and refund the same amount.

                                Expecting a reply as soon as possible.

                                Yours Sincerely
                                BASANT KUMAR
                                +91 [protected]
                                Email ID : [protected]@gmail.com
                                My S.B.I. ACCONT NO IS -[protected]
                                HI

                                On 11th oct 2012, I have booked an online ticket for train number korba exp from vskp to raipur on 11oct 2012 for shaik firoz . Unfortunately after the payment was made through SBI ATM cum DEBIT card payment gateway, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon... came up without giving me the confirmation of the payment and neither the ticket is generated.The money has already been debited from my SBI acc.but i have not received ticket confirmation.

                                I request IRCTC to help me at the earliest and refund the same amount.

                                Expecting a reply as soon as possible.

                                Yours Sincerely
                                shaik firoz
                                +91 [protected]
                                Email ID : firoz.[protected]@gmail.com
                                ON 31 OCT 2012 I HAVE BOOKED AN ONLINE TICKET FOR TRAIN NO 22846 HTEPUNE EXP FROM 18 DEC 2012. PAYMENT WAS MADE THROUGH SBI ATM CUM DEBIT CARD PAYMENT GATEWAY, THE ERROR REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...

                                YOUR SINCERELY
                                NITEEN DARVEKAR
                                [protected]
                                EMAIL [protected]@gmail.com
                                sir, madam
                                i booked tiket from vapi to ahmedabad for the journy day 15/1/2012 through my andhara bank debit card

                                payment dabited from my account Rs.262=00, but the tiket is not generated, so please give me a rifund fr the same amt.




                                REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...
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