Kerala State Electricity Board [KSEB] Complaints & Reviews

This is from S. Sasikumar, Ashadam, Padinjarenada, Kottayam-686016, Kerala. The electric energy meter is not working since the the last reading taken on 13/11/2014. The reading onthat day was 11219. The reading as on date also happened to be the same. Similar problem was reported in January 2014 when the meter reading stoppedat 10919. But somehow the meter started working on its own to reach 11219 when the meter reading was taken on the last occasion ie 13/11/14. Since then the meter is not working. The problem may be because of some lizard or insects getting inside the meter. You are therefore requested to inform the appropriate authority so that remedial measures are taken. My Consumer Number is[protected] under Kottayam East (CODE-4635) Kerala

sir, street lights from Feroke (calicut) underbridge to Pottichiri bus stop on feroke- karuvanthiruthy road are non functional. only four tubes are functional and remaining are out of order. Request rectify faults and make it serviceable at the earlist please. Thanks

I am residing under moolamattom electrical section. Here, near kannickal post office have a kseb transformer. 5 months ago a traveller hit this transformer and cut one of the two pillar's of this transformer. Now the transformer hanging electrical lines. Several times inform this subject to kseb officials but do not take any action. There for 1, must be take immediate action regarding this subject. 2, enquire which action take by authority against vehicle for maintaining loss due to accident

The are lots of difference in the various charges shown in the Electricity bill prepared by the spot biller and the one shown in the online payment facility. The various charges shown in the paper bill does not add up to the actual amt required to be paid. For the last few months I have been using the online facility for payment of the bill, but every time I see that the figure shown in the online bill is less than what is shown by the spot biller. I see this as a very serious matter and request your department to inquire into this matter for proper rectification. My consumer No. is[protected] of Kottayam (East)-code 4635. S. Sasi Kumar, Ashadam, Kumaranallur P.O., Kottayam 686 016- (mob. phone- [protected]

i am balachandran nair and i am living in kilimanoor.Here we dont get continuous power supply.When we call KSEB office, they dont respond to telephone calls.I think they disconnect telephone with intention at that time.If they attend phone, they dont say what is real problem and misbehave to consumers.my consumer no is 10865 and area code is4535.I request you that make an immediate action against this problem.

Consumer no:13052 Name:manoj Section:KURICHY, KOTTAYAM Complaint is already registered at KURICHY elecricity board. During showed the same probem. my electronics equpments complaint many times, , , please solve problum faithfully manoj [protected]

Dear sir I am a resident coming under kseb tripraytriprayacon.no.672 triprayar with con.no.6722. I have planted a rare variety of yellow bamboos which grew a good height quite away from electric lines. On 14 10 14 the employees of kseb destoyed them against my protest aand behaved arrogantly.nearrogantly.necarrogantly..necessary action may be taken to prevent ssucsuch unlawful action in futurfuture aand award a compensation of rs. 1000. Thanking you. T.R.Namasivayam, eWimSajana, Nattika, Thrissur Dt

sir, me residing near trivandrum medical college. first issue...i had received my electricity bill 2 days back...i thought i will pay it before its due date and i went to the office today.when i reached the office the cashier reported that my bill no. has not been entered in the system and he told me to go upstairs and inform at billing section abt it.when i reached there one officer told me that i cant pay the bill today since the entry has not been made and told me to come after 2 days..That was a bad experience for me as i am 8 months pregnant and took the pain to reach there and pay the bill as early as possible before they cut my electricity supply. second...i wonder why there is no online facility to pay the electricity bill in a city like trivandrum with ulloor section.One time by not knowing abt this i had paid my electricity bill online but that was not accepted and few days after at the correct day of due date one person came to my home and cut my power supply.this is the reason i thought of billing early this time and they didnt consid me at all...this is a shame to the kerala govt..

Sir. This is to inform you that I am residing in Vayanakam under KSEB oachira, kollam district. My consumer number is 13892. I have applied for meter shifting to my new house and also paid the amount 433 Rs on[protected]. But until now I didnt get any response from Kseb oachira. The meter is placing in very dangerous place and chances for accident in heavy rain . So I approached kseb and requested to report the complaint in complaint book. But the staff did not allow me to report on book. So I report you this complaint by online. So, please take immediate action on this matter. Regards, Retheesh

Dear Sir,

I have applied for the new connection and paid the amount in the 1st week of July and now it is more than 10 days still the officers saying there is no 3 phase meter to give the connection.

Please note I am at my work place and my wife with 2 kids staying alone, kindly do the needful to get my connection at earliest.

Thanks & regards

Dear Sir / Madam,
I am living in Kochi since last three years and using the same electrical equipments till then. My electricity bill never crossed Rupees 500/month. But, for the first time, I got a bill of Rupees 2110/- as I shifted to my new rented accommodation at Konthuruthy. I can not bear such a heavy electricity bill. From my neighbours, I came to know that my meter showed error and excess bill earlier too when there was the old tenants. That time also it came more than Rupees 3000/-. After a due complaint the KSEB solved the problem that time. So, I request you to kindly go through the matter and refund / return the excess bill or adjust it in the future billing. Please repair or replace the faulty meter as soon as possible. My details are furnished below:
(a) Section- Thevara (Code: 5541)
(b) Consumer No.- 562
(c) Bill No.- 332773

Cons.No:16091(Saji Joseph) Section:Thengana(Code No:4638) Route:Nadakapadom to Olikara route. Complaint:Rubber tree branch touching on electric line in front of Olikara house.Any time break the line. Most of the time no electricity after raining or small wind.Long time street light not working. Expecting your immeadiate action to rectify this problem! Thanking you. Saji Joseph [protected] 19/06/14

Sir.. എൻറെ പുരയിടത്തിൽ കൂടിയുള്ള Electrical Line എൻറെ പുരയിടത്തിന്റà...⇄ അതിരിൽ കൂടി മാറ്റി സ്ഥാപിക്കുവാൻ ഞാൻ MALLAPPALLY KSEB Office ൽ അപേക്ഷ കൊടുക്കുകയും ...KSEB യിൽ നിന്നും ആൾ വന്ന് estimate കണക്കാക്കി 11183.00..രൂപ അടയ്കെണം എന്നുപറയുകയും ചെയ്തു ...ഞാൻ അപേഷ കൊടുത്തപ്പോൾ എൻറെ പുരയിടത്തിന്റà...⇄ അടുത്തുള്ള ഒരു Consumer No പറയുവാൻ പറഞ്ഞു ...അതിൻപ്രകാരം ഞാൻ അടുത്തുള്ള ഒരാളുടെ NUMBERപറഞ്ഞുകൊടുത്�...⇄ എന്നാൽ 11183 രൂപ ഞാൻ അടച്ചത് ഞാൻ പറഞ്ഞുകൊടുത്ത അടുത്തുള്ള consumerinte.പേരിൽ സ്വീകരിച്ചു ബിൽ തന്നു .ഉടെൻ തന്നേ ഞാൻ à´ˆ mistake പരാതിപ്പെട്ടു ..Mistake പറ്റി line മാറ്റി തന്നാൽ മതിയെല്ലോ എന്ന് അവർ പറഞ്ഞു ...ഞാൻ സമ്മതിക്കുകയàµ�...⇄ ചെയ്തു // KSEB Recpt No 1166906 Mallappally office Applicant Thomas Abraham Cash recd Name..Mariyamma Philippose Paying date ..[protected] AMOUNT. Rs.11183 Pls Note the Cash paying date ...12 12 2013 .. ഞാൻ പണം അടച്ച ശേഷം പലതവണ office ൽ പോയി പറഞ്ഞിട്ടും ഉടനേ ആൾ വരും എന്നുപറയുന്നതà...⇄ ആരും വരുന്നില്ല ..എന്നാൽ May മാസം പകുതിയോടുകൂടà´...⇄ 2പേർ വന്നു പകുതി work ചെയ്തു ..KSEB കൊണ്ടുവന്ന ഒരു Post അവിടെ കൊണ്ടുവന്നു ഇട്ടിട്ടുണ്ട് ...പിന്നീട് ഞാൻ പല തവണ officeൽപോയി പറഞ്ഞു ഒരു prograessഉം ഇല്ല ...ദയവായി à´ˆ പണി പൂർത്തീകരിച്à´�...⇄ തരുവാൻ വേണ്ട നടപെടി സ്വീകരിക്കണം എന്ന് വിനീതമായി അപേക്ഷിക്കുനà�...⇄ ... ഞാൻ 11183 രൂപ അടച്ചിട്ടു ഇപ്പോൾ ...à´ˆ മാസം 12 ആകുമ്പം ... 6.. മാസം ആകുന്നു എന്ന് ഓർക്കേണമേ നന്ദി Thomas Abraham Mob.[protected]

My KSEB Cons no. 13198 Name : Ammini Alex My Stay wire supporting the drop wire has broken and new stay wire was purchased by me and has informed the KSEB Office, Thoppumpady daily from 12th May 2014. But so far nobody has attended the complaint. Today I have informed the Assistant Ex. Engineer about the same. But so far there is no action taken in the matter.

I am Consumer No. 5357 of Kalpathy Electrical sub dvn.When my meter reached 9962 the reading was noted as 0962 as the first needle was almost on zero...and me was given a bill for Rs.6950..Very soon the reading reached at 0000and today the reading is 0002..Please note that 0962 is incorrect.The first digit is reaching zero but not zero. It is9962.When 38 units are consumed later the needles will be at 0000.Me was excess charged in the last bill as my door was closed When rushed to the office I was told that The amount will be adjusted in this month.So my bill will be be below Rs..100 as charge for 504 units were already paid.Please try to understand your faulty meter reading...

Consumer no:12116
Name:ponnappan
Section:pattanakkadu (Code:5517)

Complaint is already registered at pattanakkadu elecricity board on[protected]. During[protected] the the electricity bil showed the same probem. Since december 2013 the electicity bill was around rs.350. But from january 2014 the bill is above rs.900.

In pursuance with my complaint dated 1.8.2012 a new meter was installed. However the same was also not functioning since last 2 months. Today I was told to approach the Section office to get my current month bill. Normally I am not residing my house regularly and most of the times out of station and used to pay the bill online. Hence I request you to inform me the current month's bill No. and amount to be paid by my E mail address which is " [protected]@gmail.com.Also request you to change the meter immediately inorder to arrive correct meter reading Thanks and regards V M Muralidharan Consumet No. 6640 Payyanur Electrical Section

Dear Sir Iam having an agricultural connection with KSEB Vellangallur and the current charges are remitted by KRISHI BHAVAN Vellangallur for last more than 13 years my Con No is.7984 and name my is A N Raghupathy Adikal Illam Now the Krishi Bhavan authorities are asking consumer card and last bill . In this connection i have contacted the KSEB but they adviced to make new agreement and plan sketch etc. please note that Iam not responsible for the non inclusion of my name in new computerised bill. So kindly do the needful immediately the last date for submission of consumer card with named bill is 30/11/2013 with thanks A N Raghupathy Adikal Illam Vellangallur 680662 MOB.No. [protected]

Dear Sir/Madam, I am a consumer of kseb (consumer no 4008), living in mulakuzha under the electrical circle of kseb mulakuzha.It has been months that we are suffering from Low Voltage problem.The problem is only in our side.Because of this so many electrical & electrical appliances has been not working/disturbed due to low voltage.People already given so many complaints to kseb mulakuzha for resolving the issue but they didnt do any action....

I have transferred Rs. 35 to Motor Vehicles Dept., Kerala on 2nd July 2013. Subsequently on 8 th July Rs. 220 and Rs. 300 were deducted by you (INB Avenues India Pvt. Ltd) from my account. This continues on 31 st July 2013 with a deduction of Rs. 220 and on 3 rd September by the same amount. I would like to return my money deducted unauthorisedly (rs. 960 = 220+300+220+220)and would request you to stop deducting form now. Please look into this and do the needful at the earliest... my Details are furnished below : Name : Mrs. Sumitha S. Bank : SBT Branch : Medical College- Kottayam A/c # : [protected] email id :: [protected]@gmail.com