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4.6
Updated: Nov 30, 2021
Complaints 1678
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1523
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155
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P
Praful Khetpalia
from Noida, Uttar Pradesh
Jul 15, 2015
Resolved
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Resolved

Address: Chennai, Tamil Nadu

13/07/2015 order number SO497449 order placed on 08/07/2015 received order on 11/07/2015 on 12/07/2015 spoke to their customeer care executive simran she said by monday or teusday (13th july 2015 or 14th july 2015) reverse pick up will be done and request for refund called their customer care over 60 times no response i have asked them to arrange a reverse pickup still not done
Complaint marked as Resolved 
LatestOne.com customer support has been notified about the posted complaint.
Verified Support
Jul 16, 2015
LatestOne.com Customer Care's response Dear Praful Khetpalia, we have initiated refund for you kindly wait for few days thank you. @ latetsone.com
Verified Support
Nov 14, 2015
LatestOne.com Customer Care's response " AS per discussion with you, your complaint is solved, Please call [protected] for any queries " Thank You ,Latestone.com Team
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    L
    lokeshkumar68
    from Noida, Uttar Pradesh
    Jul 13, 2015
    Resolved
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    Resolved

    Address: New Delhi, Delhi

    I am trying to see the status of ticket number - 908214 but it showing access denied. What is a status of this ticket number. When your person will come to collect the wrong product and by when I will get the credit of my amount into my account. Regards, Lokesh [protected]
    +4 photos
    Complaint marked as Resolved 
    LatestOne.com customer support has been notified about the posted complaint.
    Verified Support
    Nov 14, 2015
    LatestOne.com Customer Care's response     " AS per discussion with you, your complaint is solved, Please call [protected] for any queries " Thank You ,Latestone.com Team
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      T
      tkpsamy
      from Bengaluru, Karnataka
      Jul 13, 2015
      Resolved
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      Resolved

      Address: Dindigul, Tamil Nadu

      Order Number: L1682784, Name: Balakumar N Order Date:[protected] Order Item: Motorola Moto E MOTOMO Metal Hard Back Cover Case Gold the above item I ordered on 05th Jul'15, yet to receive the above item. Also there is no information on this shipments. Please update and arrange to send the item as soon as possible. With regards, Balakumar N, +91 [protected].
      Complaint marked as Resolved 
      LatestOne.com customer support has been notified about the posted complaint.
      Verified Support
      Jul 31, 2015
      LatestOne.com Customer Care's response
      Verified Support
      Aug 03, 2015
      LatestOne.com Customer Care's response       Dear Bala Kumar, Sorry for the Inconvenience. We have processed your request for the refund. Please contact our customer care on[protected] to know the transaction details. Thanks And Regards @ Latestone .com Team.
      Verified Support
      Nov 14, 2015
      LatestOne.com Customer Care's response       " AS per discussion with you, your complaint is solved, Please call [protected] for any queries " Thank You ,Latestone.com Team
      View replies
      Order Number: L1682784, Name: Balakumar N Order Date:[protected] Order Item: Motorola Moto E MOTOMO Metal Hard Back Cover Case Gold the above item I ordered on 05th Jul'15, yet to receive the above item. Also there is no information on this shipments. Please update and arrange to send the item as soon as possible. With regards, Balakumar N, +91 [protected].
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        K
        kaleem4zaffar
        from Kalagarh, Uttarakhand
        Jul 13, 2015
        Resolved
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        Address: Srinagar, Jammu and Kashmir

        Hello, I brought the Mobile cover on 06-july-2015 and same day i return the Order L1686239 . They open a ticket #839618 and without providing refund now close the ticket. They are nothing then a cheater. Please don't buy any thing from them they can took your Mooney and will not refund it. I never seen such cheap online buying in my life. I will inform all my friends to do not use Latestone.com...
        Complaint marked as Resolved 
        LatestOne.com customer support has been notified about the posted complaint.
        Verified Support
        Jul 31, 2015
        LatestOne.com Customer Care's response         Dear Kaleem, Sorry for the Inconvenience. Reverse Pick Up Assigned, Our team will call you and pick the product from you and then we will refund or replace the product as per the availability of the stock. Thank You @Latestone.Com
        Verified Support
        Nov 14, 2015
        LatestOne.com Customer Care's response         " AS per discussion with you, your complaint is solved, Please call [protected] for any queries " Thank You ,Latestone.com Team
        View replies
        Hello i am Parimal, I brought a mobile cover which is useless I have opened a ticket and the number 360885 . There is no status about the ticket . No one is available in customer care meaningless cheaters . Don't buy from them
        Reply
        Hello i am Parimal, I brought a mobile cover which is useless I have opened a ticket and the number 360885 . There is no status about the ticket . No one is available in customer care, meaningless cheaters . Don't buy from latest one.com
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          S
          Shahebaz Pathan
          from Mumbai, Maharashtra
          Jul 12, 2015
          Resolved
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          Resolved

          Address: Anand, Gujarat

          Ppowerbank is not working properly while i charge it to full. It remains me 16800mah but it gives me only4000mah. When i fully charge it it gives me only 4000mahs battery backup. Plz give me response to return your product and give me my cashback return aur give me refund.
          Complaint marked as Resolved 
          LatestOne.com customer support has been notified about the posted complaint.
          Verified Support
          Jul 13, 2015
          LatestOne.com Customer Care's response           Dear, Shahebaz Sorry for the Inconvenience. May I know your Order Id (OR) Ticket Number. Our Customer support team will revert on your issue. Thank you.
          Verified Support
          Nov 14, 2015
          LatestOne.com Customer Care's response           " AS per discussion with you, your complaint is solved, Please call [protected] for any queries " Thank You ,Latestone.com Team
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            A
            Anitya Rao Siddhartha
            from Ambala, Haryana
            Jul 11, 2015
            Resolved
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            Resolved

            Dear Sir, One no. PTron Bliss 16800 smart power bank purchased against order ID: L1633849 dated 25.6.2015 vide your Invoice no. POT-378966 dated 25.6.2015, delivered at A-102, TCIRD campus, Thapar Univeristy, Patiala on dated 2.7.2015. We have charged the PTron power bank fully before any use, but it is not giving any output to the devices i.e. not charging any mobile or tab. The power of the Ptron remains on only for 10 sec [approx.] and then automatically shutdown. Again the power is pushed on it remains on only for 10 sec and then goes off. It is not giving charging current during on period of few sec also. So, it is requested to kindly resolve the issue or replace the product immediately. Seeking for any urgent action from your side. regards, Anitya Rao Siddhartha
            Complaint marked as Resolved 
            LatestOne.com customer support has been notified about the posted complaint.
            Verified Support
            Nov 14, 2015
            LatestOne.com Customer Care's response             " AS per discussion with you, your complaint is solved, Please call [protected] for any queries " Thank You ,Latestone.com Team
            View replies
            Very bad power bank and not responding from customare care...dont by this power bank ptron. 16500... beacuse when u calling customare care..busy busy...wht a nonsense
            ..and 15 th jan 2016 my ordered received me.and packigiing was very bad...everything in package bad..like khichdi...and its not that power bank..whicc. was i ordered...call me [protected]...i want my money back...
            Reply
            Hi Trust you are in receipt of a call back within 48 hours from our executive addressing your concerns raised. Regards, Latestone Team"Note: please do not share bank details / credit card details with anybody over the phone. Thank you
            Reply
            my power bank is not working pls help me fast how to reslve this problems
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              A
              ashwin sk
              from Bengaluru, Karnataka
              Jul 10, 2015
              Resolved
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              Resolved

              Address: Bangalore, Karnataka

              they are making me wait when ever i call they are saying wait for 5 working days sir you will get your refund but till now i have not received the refund still and i have the proof of recordings and they have my debit card number, cvv and expirey date of my bank and trying to deduct amount from my account, due to insufficient balance tey could not deduct and they also said me to maintain minimum balance . i have the recording of them and the number from which they had called is [protected]
              Complaint marked as Resolved 
              LatestOne.com customer support has been notified about the posted complaint.
              Verified Support
              Nov 14, 2015
              LatestOne.com Customer Care's response               " AS per discussion with you, your complaint is solved, Please call [protected] for any queries " Thank You ,Latestone.com Team
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                J
                Jaykay Sharma
                from Jahangirpur, Uttar Pradesh
                Jul 10, 2015
                Resolved
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                Resolved

                Address: Jodhpur, Rajasthan

                I have placed an order for "power Bank" for mobile and also made payment online.but till date nothing is materialised ;neither update on the status of dispatch nor anyone picking the call.seems this type of attitude spoils the faith of 2 the people going for online purchase. planning to send notice followed complain in consumer court.if not responded. My order no.L1649281 Jk sharma. .
                Complaint marked as Resolved 
                LatestOne.com customer support has been notified about the posted complaint.
                Verified Support
                Jul 15, 2015
                LatestOne.com Customer Care's response                 Dear Jakay Sharma, we have initiated Refund for you kindly wait for few days thank you.
                Verified Support
                Jul 31, 2015
                LatestOne.com Customer Care's response                 Dear Jay Kay Sharma, Sorry for the Inconvenience. We have processed your request for the refund. UTR No:[protected], Date: 16-July-2015 Please contact our customer care on[protected] to know the transaction details. Thank You @Latestone.Com
                Verified Support
                Nov 14, 2015
                LatestOne.com Customer Care's response                 " AS per discussion with you, your complaint is solved, Please call [protected] for any queries " Thank You ,Latestone.com Team
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                  A
                  achaly2k
                  from Mumbai, Maharashtra
                  Jul 10, 2015
                  Resolved
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                  Resolved

                  Address: Pune, Maharashtra

                  I have ordered one products at latestone with Order Number: L1673004 Order Date:[protected]. Till date which is not delivered. Details are also not available on website. I have raised tickets 149948 and 926815 but no response so far. Customer care number is also not available. Kindly update the shipping details and inform accordingly.
                  Complaint marked as Resolved 
                  LatestOne.com customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 14, 2015
                  LatestOne.com Customer Care's response                   " AS per discussion with you, your complaint is solved, Please call [protected] for any queries " Thank You ,Latestone.com Team
                  View replies
                  Thanks, I have received the product on 13th. Please close the complain. One suggestion for LatestOne, provide tracking order facility on website.
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                    N
                    Nrusingha Kumar Sahoo
                    from Pune, Maharashtra
                    Jul 10, 2015
                    Resolved
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                    Resolved

                    i have paid (Rs 399) through net banking for one no of Karbon A26 mobile flip cover on 02.07.2015 at 9.22 am. Ref No:[protected]. I got a message in my mobile No [protected] about my order no: 1682230. But till now neither i have received any mail nor the material.
                    Complaint marked as Resolved 
                    LatestOne.com customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 15, 2015
                    LatestOne.com Customer Care's response                     Dear Nrusingha Kumar Sahoo, we have initiated Refund for you kindly wait for few days thank you.
                    Verified Support
                    Nov 14, 2015
                    LatestOne.com Customer Care's response                     " AS per discussion with you, your complaint is solved, Please call [protected] for any queries " Thank You ,Latestone.com Team
                    View replies
                    I want my refund back I didn't get any mail from u. my order no:SO1582700 iam paid by apaytm wallet
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                      Y
                      yg.jaspar
                      from Mumbai, Maharashtra
                      Jul 9, 2015
                      Resolved
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                      Resolved

                      Address: Mumbai City, Maharashtra

                      I have two products in latestone Order Information Order Number: L1669117 Order Date: [protected] Till date which is not delivered. Details of the same not available in website. I have raised tickets. But no response. Kindly update the shipping details and inform via email
                      Complaint marked as Resolved 
                      LatestOne.com customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 31, 2015
                      LatestOne.com Customer Care's response                       Dear Jaspar Sorry for the Inconvenience. We have processed your request for the refund. Please contact our customer care on[protected] to know the transaction details. Thank You @Latestone.Com
                      Verified Support
                      Nov 14, 2015
                      LatestOne.com Customer Care's response                       " AS per discussion with you, your complaint is solved, Please call [protected] for any queries " Thank You ,Latestone.com Team
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                        P
                        Prianca Zolleen
                        from Gobardanga, West Bengal
                        Jul 9, 2015
                        Resolved
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                        Resolved

                        Address: East Khasi Hills, Meghalaya

                        Order no #L1624639 of samsung galaxy s5 smart flip cover (Yellow) ptron . It has been three weeks and money has already been debited from the account. confirmation message was recieved on my mobile on 23/06/2015 at 12:10am CCA ref no[protected]. Two tickets have been sent to them latest being ticket no 819399.. Their customer care number is either switched off or does not answer... I have screenshot proof of all the procedures including order and complains on the ticket system they provided . www.latestone.com is really taking customers for a joy ride.. I'm very annoyed and recommend against them/ the company. My email id is [protected]@gmail.com
                        +1 photos
                        Complaint marked as Resolved 
                        Verified Support
                        Nov 14, 2015
                        LatestOne.com Customer Care's response                         " AS per discussion with you, your complaint is solved, Please call [protected] for any queries " Thank You ,Latestone.com Team
                        View replies
                        LatestOne.com — Not recieved order number #SO2901936

                        I have order one watch of (Stylish Men s Watch Ultra size Fashion Sport Watch) But still i have not received.

                        It has been 2 week and money already debited from my account.I am continuously calling to customer care but the was busy every time .I have also attached order copy for reference.

                        Request you please deliver the watch on priority.Other wise please refund the money.

                        Prathamesh Pawar

                        Mob-[protected].
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                          B
                          Bijesh_V
                          Jul 8, 2015
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi

                          I placed an order for PTron Storm 16800 mAh Smart Power Bank for Rs 999.00 vide Order #L1651396 on 29th June, 2015 . There was no update about the shipment and hence I raise a ticket on May 07 2015 (Ticket #765380). But I have not received any response yet. I have followed up multiple times but have not received any response from their endAlso, no one answered the call when I tried calling them at the only customer support number available [protected]. However, today when i tried to login to the LastestOne account, I was stunned to see that no such account exists. Such a cheating online website... Please help. My E-id : bijesh.[protected]@gmail.com
                          Complaint marked as Resolved 
                          LatestOne.com customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 31, 2015
                          LatestOne.com Customer Care's response
                          Verified Support
                          Jul 31, 2015
                          LatestOne.com Customer Care's response                           Dear Bijesh, Sorry for the Inconvenience. We have processed your request for the refund. Please contact our customer care on[protected] to know the transaction details. Thank You @Latestone.Com
                          Verified Support
                          Nov 14, 2015
                          LatestOne.com Customer Care's response                           " AS per discussion with you, your complaint is solved, Please call [protected] for any queries " Thank You ,Latestone.com Team
                          View replies
                          Such a cheating online website
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                          Not resolved yet...
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                          LatestOne.com — delay in order

                          My order is already in my post office but I couldn't get it
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                            A
                            appsec
                            from Mumbai, Maharashtra
                            Jul 8, 2015
                            Resolved
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                            Resolved

                            Address: Howrah, West Bengal

                            I had purchased an Apple iPhone 4S Cover Case for Rs199.00 from LatestOne on 30th June, 2015. Still now the product has not been delivered neither I have received any update from LatestOne. I had created a user account in LatestOne with my gmail id. Since I was not getting any update, I raised a ticket in LatestOne. But have not received any response from their end. However, today when i tried to login to the LastestOne account, I was stunned to see that no such account exists. Such a cheating online website
                            +3 photos
                            Complaint marked as Resolved 
                            LatestOne.com customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 15, 2015
                            LatestOne.com Customer Care's response                             Dear appsec, we have initiated Refund for you kindly wait for few days thank you.
                            Verified Support
                            Jul 31, 2015
                            LatestOne.com Customer Care's response                             Dear Sir, Sorry for the Inconvenience. We have processed your request for the refund. Please contact our customer care on[protected] to know the transaction details. Thank You @Latestone.Com
                            Verified Support
                            Nov 14, 2015
                            LatestOne.com Customer Care's response                             " AS per discussion with you, your complaint is solved, Please call [protected] for any queries " Thank You ,Latestone.com Team
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                              P
                              Prasannaraj S
                              from Chennai, Tamil Nadu
                              Jul 8, 2015
                              Resolved
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                              Resolved

                              Address: Cuddalore, Tamil Nadu

                              I have ordered Apple iPhone 5s slim Thin A5 on 2.07.15 I have received this product by today (08.07.15 )and I have found that bottom of the case has broken and scratches in cover. I totally disappointed about this product and for your information I have attached the snap of it. So Please refund my money back Order ID : L1667511
                              +1 photos
                              Complaint marked as Resolved 
                              LatestOne.com customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 31, 2015
                              LatestOne.com Customer Care's response                               Dear Prasannaraj, Sorry for the Inconvenience. We have processed your request for the refund. Please contact our customer care on[protected] to know the transaction details. Thank You @Latestone.Com
                              Verified Support
                              Nov 14, 2015
                              LatestOne.com Customer Care's response                               " AS per discussion with you, your complaint is solved, Please call [protected] for any queries " Thank You ,Latestone.com Team
                              View replies
                              No Represntative have come to collect the damaged Product ... When they will come ... When are you going to refund my Money...

                              I have ever seen such a worst Customer Care
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                                1
                                1950ATUL
                                from Agra, Uttar Pradesh
                                Jul 7, 2015
                                Resolved
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                                Resolved

                                Address: New Delhi, Delhi

                                Non delivery of emoto mobile back cover order no. L1651152 dt. 29. 06. 15

                                Cca ref. No.[protected] dt. 29. 06. 2015

                                Even after more than a week there is no whereabout of order placed with you with an advance payment. Will you deliver the item or i will have to take legal action in a court.


                                Atul kumar aggarwal
                                Advocate
                                [protected]
                                Complaint marked as Resolved 
                                LatestOne.com customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 14, 2015
                                LatestOne.com Customer Care's response                                 " AS per discussion with you, your complaint is solved, Please call [protected] for any queries " Thank You ,Latestone.com Team
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                                  S
                                  singhavi07
                                  from Mumbai, Maharashtra
                                  Jul 7, 2015
                                  Resolved
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                                  Resolved

                                  Address: Mumbai City, Maharashtra

                                  I had received a a Ezcast Andriod TV adapter (Order No. L1586716). The product was faulty and raised a ticket no. 378846 and told me that they will arrange to pick-up the product and would provide me a refund for the same. On 26th june the product was returned and they received the product but after sharing my bank details on (30th june) to them by mail they said that they have lost all mails due to system problem and i sent the mail again with my bank details. I have been trying to call them on their call center no.[protected], but no one is answering the calls. i've even sent them mails on their support desk id and they are no bouncing. I'm attaching the copy of the courier slip which was provided to me when the product was picket up. I'd like to get my refund ASAP. my contact number is +91-[protected] and email id is singh.[protected]@gmail.com. regards, Avinash
                                  +1 photos
                                  Complaint marked as Resolved 
                                  LatestOne.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 31, 2015
                                  LatestOne.com Customer Care's response                                   Dear Singhavi, Sorry for the Inconvenience. We have processed your request for the refund. Please contact our customer care on[protected] to know the transaction details. Thank You @Latestone.Com
                                  Verified Support
                                  Nov 14, 2015
                                  LatestOne.com Customer Care's response                                   " AS per discussion with you, your complaint is solved, Please call [protected] for any queries " Thank You ,Latestone.com Team
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                                    S
                                    satish09
                                    from Gurgaon, Haryana
                                    Jul 6, 2015
                                    Resolved
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                                    Resolved

                                    Address: Faridabad, Haryana

                                    Vide my order ID L1199748 dtd 2/3/15 Your invoice POT 104895 dtd 2/3/15 I have purchased the subject wireless router on line from you as per your invoice for Rs 899/- With in a period of 4 months it has stopped working and hence I am not been able to use the same. I request you to kindly replace or repaired the same to my satisfation. I am unable to contact you on the phone no on the invoice nor the phone number mentioned herein. Bells are ringing but no body is lifting. Kindly advice me to sent back the above router to you for the needful. regards Satish 06/07/15 2603/16 Faridabad 121002 Mob no [protected]
                                    Complaint marked as Resolved 
                                    LatestOne.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 31, 2015
                                    LatestOne.com Customer Care's response                                     Dear Satish, Sorry for the Inconvenience. Reverse Pick Up Assigned, Our team will call you and pick the product from you and then we will refund or replace the product as per the availability of the stock. Thank You @Latestone.Com
                                    Verified Support
                                    Nov 14, 2015
                                    LatestOne.com Customer Care's response                                     " AS per discussion with you, your complaint is solved, Please call [protected] for any queries " Thank You ,Latestone.com Team
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                                      D
                                      DEBASISH RAY
                                      from Jalpaiguri, West Bengal
                                      Jul 6, 2015
                                      Resolved
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                                      Resolved

                                      Address: Kolkata, West Bengal

                                      On 30th June the unusable product was returned by aramex courier and they received the product But after received the product the fake company no response about the matter. My order id L1604541 DATE 18.06.2015 tAX INVOICE NO.POT-361502 DT.18.06.15 description of goods ; Micromax A250 canvas turbo flip cover universal designer case eiffei tower
                                      Complaint marked as Resolved 
                                      LatestOne.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 14, 2015
                                      LatestOne.com Customer Care's response                                       " AS per discussion with you, your complaint is solved, Please call [protected] for any queries " Thank You ,Latestone.com Team
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                                      I have ordered Ezcast Andriod TV Adapter (Order ID : L1586716), but the company delivered a faulty product and it was not working. I registered a complaint with the company (ID: #378846), I called the call center of the company and was told that our representative will come for pickup, once the pickup is done tell us. Then I called the company and asked to send the bank details and also a scanned the copy of the AWB slip. I sent them the required details and have not received any confirmation or information regarding my re-fund. I have been try to call their call center on[protected], but no one is answering the call.
                                      I have again registered the complaint on their website and was provided the ticket no. - 250737.
                                      My email address is singh.[protected]@gmail.com
                                      I'd like this problem to be resolved and a refund should be given ASAP.
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                                        H
                                        Himani Pathak
                                        from Ahmedabad, Gujarat
                                        Jul 6, 2015
                                        Resolved
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                                        Resolved

                                        Address: Ahmedabad, Gujarat

                                        I have ordered brown flip cover of Samsung galaxy note 2 on 6th june 2015, but your company delivered black flip cover, I send email to your company, you replied that our representative will come for pickup, once the pickup is done tell us. Then I send a confirmation email that the pickup is done. After the pickup, you haven't delivered my order.now it's been a month. My email address is himani.[protected]@gmail.com
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                                        Complaint marked as Resolved 
                                        LatestOne.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 07, 2015
                                        LatestOne.com Customer Care's response                                         Dear, Himani Pathak, Sorry for the Inconvenience. May I know your Order Id (OR) Ticket Number. Our Customer support team will revert on your issue. Thank you. @Latestone.com
                                        Verified Support
                                        Nov 14, 2015
                                        LatestOne.com Customer Care's response                                         " AS per discussion with you, your complaint is solved, Please call [protected] for any queries " Thank You ,Latestone.com Team
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