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LatestOne.com Complaints & Reviews

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Updated: Nov 30, 2021
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LatestOne.com reviews & complaints page 78

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K
Keerthi DM
from Gurgaon, Haryana
Oct 5, 2015
Resolved
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Address: Hyderabad, Andhra Pradesh
Website: www.latestone.com

I orderd Bluetooth Mono Headset HM1000 High Quality universal bluetooth headset (silver) through LatestOne.com, on[protected] i recevied product by paying 1000rs cash on delivery, since it was not working at all, u cheating customers trust by delivering fake products, its my request to take action on this immdieatly and refund my amount spent on fake product.
Order No: So809118
Order date: 10/2/2015
VAT/TIN: [protected]
Complaint marked as Resolved 
LatestOne.com customer support has been notified about the posted complaint.
Verified Support
Oct 06, 2015
LatestOne.com Customer Care's response
Apologies for the inconvenience caused. We have escalated the issue with the concerned team & you will soon get a response from our side. Thank You
Verified Support
Oct 10, 2015
LatestOne.com Customer Care's response
""" AS per discussion with you, your complaint is solved, Please call [protected] for any queries "" Thank You , Happy Shopping "
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    sunnymahadik7
    from Khopoli, Maharashtra
    Oct 5, 2015
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    Address: Raigad, Maharashtra
    Website: www.latestone.com

    Shippment, i have to order an wifi router from latestone.com and his ref No is[protected] my balance was deducted from my sbi account that time but product has no any shippment detail so sir i want my money back or give me that product in soon pls
    Complaint marked as Resolved 
    LatestOne.com customer support has been notified about the posted complaint.
    Verified Support
    Oct 06, 2015
    LatestOne.com Customer Care's response
    Hi kindly share the order id
    Verified Support
    Oct 07, 2015
    LatestOne.com Customer Care's response
    Trust you are in receipt of a call back from our executive addressing your concerns raised. Regards, Latestone Team"
    Verified Support
    Oct 10, 2015
    LatestOne.com Customer Care's response
    """ AS per discussion with you, your complaint is solved, Please call [protected] for any queries "" Thank You , Happy Shopping "
    Dear sunny mahadik,
    >
    > The status of the below order is now Approved
    > Order Information Order Number: SO815877 Name: sunny mahadik Order Date:
    >[protected] Payment Information Payment Method: CCAVENUE Payment Amount: Rs.
    > 899.00 Shipping Information Destination: sunny mahadik Room No.6, D-6
    > Bldg Arihant Garden -Laxminagar - Khopoli Taluka - Khalapur Dist - Raigad khopoli,
    > MAHARASHTRA 410203 India Method: FedEx Order Items Quantity Price Total [image:
    > Ourlink 300M wireless router 1 WAN and 4 LAN ports 2PCS of 5dbi fixed
    > antenna]
    > Ourlink
    > 300M wireless router 1 WAN and 4 LAN ports 2PCS of 5dbi fixed antenna
    > 1 Rs. 899.00 Rs. 899.00 Order Summary Sub Total Rs. 899.00 Shipping and
    > Handling Free Tax Rs. 0.00 Total Rs. 899.00.
    but u have not provided me any types of couriour details and why are u late i want my product in soon.
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      A
      Antariksh Kumar
      from New Delhi, Delhi
      Oct 3, 2015
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      Address: New Delhi, Delhi
      Website: www.Latestone.com

      I have ordered an "High Quality Metal Piston In Ear Headphones, but i have been provided with some other type of earphone which is not at all the kind of product i have ordered. I am highly dissatisfied with the kind of product provided to me.
      +1 photos
      Complaint marked as Resolved 
      LatestOne.com customer support has been notified about the posted complaint.
      Verified Support
      Oct 05, 2015
      LatestOne.com Customer Care's response
      Apologies for the trouble , kindly share the order id , Thank you
      Verified Support
      Nov 14, 2015
      LatestOne.com Customer Care's response
      " AS per discussion with you, your complaint is solved, Please call [protected] for any queries " Thank You ,Latestone.com Team
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        Anchor Jagrati Chhatwani
        Sep 27, 2015
        Resolved
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        Website: www.latestone.com

        Highly highly dissatisfied with the product received.. Again nobody is receiving the customer care number...E-mail is also not getting delivered to the given mail id on comapny'e website i.e [protected]@latestone.com... The product received is ridiculous.. I ordered the flip cover forsamsung galaxy j7 and the product hich I received from this website is the flip cover which is very big from my phone and again its an defective product in which the edges are not built to fit in the phone. The product price is 348 Rupees..
        Complaint marked as Resolved 
        LatestOne.com customer support has been notified about the posted complaint.
        Verified Support
        Sep 28, 2015
        LatestOne.com Customer Care's response
        Apologies for the trouble , kindly share the order id , Thank you
        Verified Support
        Sep 30, 2015
        LatestOne.com Customer Care's response
        Apologies for the inconvenience caused. We have escalated the issue with the concerned team & you will soon get a response from our side. Thank You
        Verified Support
        Oct 10, 2015
        LatestOne.com Customer Care's response
        our customer support people are calling you but your given Mobile Number is not reachable ,Please leave your Alternate number or kindly contact our 24*7 customer support staff [protected].
        Verified Support
        Nov 14, 2015
        LatestOne.com Customer Care's response
        " AS per discussion with you, your complaint is solved, Please call [protected] for any queries " Thank You ,Latestone.com Team
        Dear Latestone,

        Good Morning!! I am totally happy with your product but have one request with you could you please help me to return the below prouct.

        I have ordered for Portable Bluetooth 3.0 Wireless key board from your shop(Rs.799) & Apple ipad mini Aluminium protective wireless bluetooth keybord case cover which cost (Rs.1299) and recived the parcel by yesturday afternoon. However, i felt Portable Bluetooth 3.0 Wireless key board (which cost Rs. 799) is not required and doesn’t sute my IPAD mini which is smaller in size than the keybord.

        Kindly let me know what are the procedure for returning. Thanking you in advance.

        You can reach me out on this number mobile.No : [protected]. Looking for the positive response

        Best Regards,
        Pavithra N
        My product is defective n can't reach customer care. Very disappointed. Plz reply on [protected]@gmail.com

        Product - Comment #2320117 - Image #0
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          keerthy.yanduru
          from Hyderabad, Telangana
          Sep 23, 2015
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          Website: www.latest one.com

          Hello, As i ordered mobile pouch for S4, done payment also, They sent product in time only, But wrong product, As i requested so many times, They are not responding properly, Really fed up with Latest one.com and really very fact that customer care number will never connect very worst My order ID:[protected]...
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            S
            Shivam1996
            from Lucknow, Uttar Pradesh
            Sep 12, 2015
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            Address: West Tripura, Tripura

            All online shopping sites provide a facility that you can track your status from the Internet yourself but latest one do not provide this facility as well as when u have to track your status you will have to call them and we call them every time the tone says that all our representatives are busy at the moment plssss wait till our next representative is present till waiting time there is huge deduction from your balance and it is also not confirmed that your order will reach to you or not
            Complaint marked as Resolved 
            LatestOne.com customer support has been notified about the posted complaint.
            Verified Support
            Sep 14, 2015
            LatestOne.com Customer Care's response
            Apologies for the trouble , kindly share the order id , Thank you
            Verified Support
            Nov 14, 2015
            LatestOne.com Customer Care's response
            " AS per discussion with you, your complaint is solved, Please call [protected] for any queries " Thank You ,Latestone.com Team
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              Bhaskar Rao P
              from Mysore, Karnataka
              Sep 8, 2015
              Resolved
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              Address: Mysore, Karnataka

              The cover i received from you is bigger than the actual mobile size so phone can't fit in case. After several requesting communications, they told to send the product they will refund the money along with courier charges.. The company has promised me that they will refund the amount and asked me to send back the parcel on my own expense. I did that. Yet i have not received the amount back into my bank account... its been a month.. they promised me that they will refund the amount within 7 working days.. so please take this issue seriously and kindly help. Thank you Order ID : SO546609 COMPANY ADDRESS Palred Technologies Plot no 2, 8-2-703/2/B Lane opp Familia Hospital Road No 12, Banjara Hills Hyderabad 500034
              +2 photos
              Complaint marked as Resolved 
              LatestOne.com customer support has been notified about the posted complaint.
              Verified Support
              Sep 09, 2015
              LatestOne.com Customer Care's response
              Apologies for the inconvenience caused. We have escalated the issue with the concerned team & you will soon get a response from our side. Thank You
              Verified Support
              Sep 12, 2015
              LatestOne.com Customer Care's response
              """ AS per discussion with you, your complaint is solved, Please call [protected] for any queries "" Thank You "
              Ticket #948189
              OrderID: SO1183738
              i have no received my refund
              poor company

              i have no recommendation to friend and other person no buy online shopping with latestone.com
              I had purchased back cover of i-phone 6. The product id is SO1447240.I had already returned the product by your courier service i.e through Aramex on 16.02.16. The consignment number is [protected] but there is no initiative from your end regarding return the money

              I will never recommend to any friend or to any other person to buy online from latestone.com
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                sunnyefg
                from Delhi, Delhi
                Sep 5, 2015
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                Address: Hyderabad, Andhra Pradesh

                My order iD:L1528602. .i have ordered a moto g2 leasther flip cover case from this company online when i was out of station seeing their AD in some website.I arranged to get them paid by my wife at my home. When i returned home after a month i found that the case though fits my mobile gets it into a non display mode i.e., i cant operate the mobile with the flip cover fitted in.I thought may be the cover is pressing at the switch of the mobile, so i made a small slot at the side of the cover, even then its not working. immediately i contacted latest one support portal which has a limit to the no of messages you put in for the complaint. i have been asked to upload the image of the phone..no response after that.. and today the complaint is beyond 15 day replacement (their policy they claim). what about the point the the delivery was done before i confirmed the SMS they have given to validate the order.Is it not their policy to confirm.briefly the company does not show interest/gosto in replacing defective product or refunding that they show amply/abundantluy in delivering.I hope my grievance gets redressed through this platform.
                Complaint marked as Resolved 
                LatestOne.com customer support has been notified about the posted complaint.
                Verified Support
                Sep 07, 2015
                LatestOne.com Customer Care's response
                Apologies for the inconvenience caused. We have escalated the issue with the concerned team & you will soon get a response from our side. Thank You
                Verified Support
                Sep 12, 2015
                LatestOne.com Customer Care's response
                """ AS per discussion with you, your complaint is solved, Please call [protected] for any queries "" Thank You "
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                  N
                  Nireeksha
                  from Delhi, Delhi
                  Sep 1, 2015
                  Resolved
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                  Address: Ahmedabad, Gujarat

                  As per the order details below: MA634961, 08/08/15, Picked Up by 3PL, [protected], Rs. 199.00 The item (redmi2 flip cover) supplied design is not found align with redmi 2 phone for front and back direction. In front it is covering the top cut (mic) The back part of cover is not properly align with camera, flash light and speaker. Hence request to change the product with technically suitable one. As I already sent you the images for the concern I raised, but till now I had not received the suitable reply from your side. hence once again I request you to resolve the matter earliest. Find the attached images as per your mail received regarding Technically not fit [#499749]. The imge_xxxxx15 shows the front end with Redmi2 and Cover The imge_xxxxx18 shows theback end with Redmi2 and Cover The imge_xxxxx20 shows the 2way layout of Camera with cover. After repeatedly submitting the mail... Nobody reply and contact... It seems that They had cheated me...
                  Complaint marked as Resolved 
                  LatestOne.com customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 02, 2015
                  LatestOne.com Customer Care's response
                  Apologies for the inconvenience caused. We have escalated the issue with the concerned team & you will soon get a response from our side. Thank You
                  Verified Support
                  Sep 12, 2015
                  LatestOne.com Customer Care's response
                  """ AS per discussion with you, your complaint is solved, Please call [protected] for any queries "" Thank You "
                  Upto how long should I wait...as it is near about a month...Are u seriously planning to resolve it...or just giving me a lollypop...as you are doing since these many days...Else I have to really think to attempt a serious action...for the fraud as you are making against your innocent customer...
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                    P
                    praj.shrish
                    from Tasgaon, Maharashtra
                    Sep 1, 2015
                    Resolved
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                    I had online ordered Sony Xperia M2 mobile cover and paid 399 Rs. online. Even after months I did not receive any product or any notification. I raised many complaints but they did not respond. Finally one d\day they called me and said they will be refunding my amount but till this date I did not get a penny back, neither they take any pain to contact me again
                    Complaint marked as Resolved 
                    LatestOne.com customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 07, 2015
                    LatestOne.com Customer Care's response
                    Apologies for the trouble! kindly share the Order id , Thank You
                    Verified Support
                    Sep 22, 2015
                    LatestOne.com Customer Care's response
                    "" AS per discussion with you, your complaint is solved, Please call [protected] for any queries "" Thank You "
                    Verified Support
                    Sep 30, 2015
                    LatestOne.com Customer Care's response
                    Trust you are in receipt of a call back from our executive addressing your concerns raised. Regards, Latestone Team"
                    Dear Customer,

                    we very sorry what has happened, Kindly share your Order id. we will take it as priority.


                    Thanks,
                    Latestone TEAM
                    I did not get any call and the issue has been not resolved yet. Please LastOne.com stop faking
                    My order id is #L1677285
                    CCA Ref no :[protected]

                    LatestOne.com — Wrong products

                    महाशय मैंने आपके द्वारा Ptron का एक Smart android घड़ी मंगवाई है परंतु आप ने प्रचार मे जो वादा किया Android. सामान ठीक उसके बिपरीत है only simple degital watch with mobile phone आपके द्वारा सामान खरीद कर मै ठगा चुका हूँ आगे किया होगा सामान आप वापस लेंगे या

                    About refund delayed!

                    My order id SO1783395, order placed on 15/4/2016 i didn't received the item and i contacted customer care, and requested for refund. Till now i didn't received my refund of Rs 3099. My contact no [protected]
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                      J
                      jerinroufus
                      from Delhi, Delhi
                      Aug 26, 2015
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                      Address: Coimbatore, Tamil Nadu

                      Hi, I ordered for a ptron power bank from this website and the product is not working since day one. I have sent an email to the concerned team 10 days back and still there are no response. Request you to kindly help me in getting a refund as I do not want to fall prey to this website anymore. Major point: Kindly do make a note that lot of customers are being cheated by this website. 1. NO product is replaced. 2. NO refund provided. 3. NO justice to customers. 4. Corruption in the form of a website here. Order Number : MA625117 Name : Jerin roufus Order Date : [protected] Payment Method: Cash On Delivery Amount: Rs. 1, 099.00 email used to book: [protected]@gmail.com Please do take immediate action before many others out here gets cheated. contact me if any more information is required. Regards, Jerin [protected]
                      As soon as I raised a complained here, a person called from the number [protected] stating he is calling from latestone.com

                      I was asked the card numbers and the 3 digit cvv number on the back side of the card and the expiry details.

                      According to my knowledge I don't think the website need to know all my card details.

                      I called the number 3 times asking them why do I need to provide card details, the customer care agent just disconnected the call.
                      Forth time he answered and yelled at me in Hindi and disconnected.

                      Is this the solution provided after a complaint here?

                      Regards,
                      Jerin
                      very worst network i ever seen...i got damaged goods..no reponse from any customercare...what is the hell u did...

                      i was paid ma money then i got damaged goods only...


                      regards
                      vijay.b
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                        V
                        varunavi
                        from Ludhiana, Punjab
                        Aug 25, 2015
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                        Address: Jalandhar, Punjab

                        I had placed an order for a shiny gold POWER BANK. The order no.MA625441 which was deliverded to me on[protected]. From packaging to the main product it was all dusty and my power bank was with scratches, fade colour and it do seems to be as like it was a used product. I want to return this product and want my money back in the form of cheque. my home address is st. no 6, national avenue, nera geetanjali clinic, rama mandi, jalandhar, PUNJAB pin-144023. My name is Reeta Thakur. email [protected]@gmail.com
                        +1 photos
                        Complaint marked as Resolved 
                        LatestOne.com customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 02, 2015
                        LatestOne.com Customer Care's response
                        Apologies for the inconvenience caused. We have escalated the issue with the concerned team & you will soon get a response from our side. Thank You
                        Verified Support
                        Sep 12, 2015
                        LatestOne.com Customer Care's response
                        our customer support people are calling you but your contact no is not reachable ,kindly contact our customer support staff [protected]. Thank you
                        Verified Support
                        Sep 22, 2015
                        LatestOne.com Customer Care's response
                        "" AS per discussion with you, your complaint is solved, Please call [protected] for any queries "" Thank You "
                        bad product delivery
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                          Nish007
                          from Muzaffarpur, Bihar
                          Aug 24, 2015
                          Resolved
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                          Resolved

                          Address: Lucknow, Uttar Pradesh

                          Honorable Forum, I just want your help to resolve such dramatic online shopping issue wherein i had purchased 01 back cover of my mobile (Xperia M2) @ 450 Rs From LatestOne.com on 1st of Aug'15, which was received in damaged condition so I logged a complaint on the portal of LatestOne.com for the same & they ensured that I would be receiving the resolution within a week (Complaint Number -826369) but neither resolution received nor anybody contacted, it seems very pathetic customer support. Even I've reopened the complaint & once again I got same revert that someone will pick up the damage product, then they will process the refund procedure. It's not just the matter of Money it's the harassment of consumer rights therfore I request this forum take a strict action against such pathetic online shopping sites & also provide me the judgement. R's Nishant Verma [protected]
                          Complaint marked as Resolved 
                          LatestOne.com customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 02, 2015
                          LatestOne.com Customer Care's response
                          Apologies for the inconvenience caused. We have escalated the issue with the concerned team & you will soon get a response from our side. Thank You
                          Verified Support
                          Sep 22, 2015
                          LatestOne.com Customer Care's response
                          "" AS per discussion with you, your complaint is solved, Please call [protected] for any queries "" Thank You "
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                            kamal29
                            Aug 24, 2015
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                            Address: New Delhi, Delhi

                            I have no clue that why has somebody not sued this company of cheaters. They provide wrong and faulty products and never pick up their product back for refund. I am surely going to file a complaint in the consumer court against them. Especially after visiting this site, I feel I have much of the evidence required.
                            Complaint marked as Resolved 
                            LatestOne.com customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 07, 2015
                            LatestOne.com Customer Care's response
                             Apologies for the trouble! kindly share the Order id , Thank You
                            Verified Support
                            Sep 22, 2015
                            LatestOne.com Customer Care's response
                            "" AS per discussion with you, your complaint is solved, Please call [protected] for any queries "" Thank You "
                            you may be right, if only the expenses of suing were less than the product cost.
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                              M
                              mdsiddique
                              Aug 24, 2015
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                              I purchase from latest one.com 2pcs flip cover. 1pcs is OK but another item is S VIEW flip cover and is not work.so many I complain in latest one.com and they not call back and not solve my problem and items no so644167 and invoice date is 13/8/2015
                              +1 photos
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                                Rahul Vashist
                                from Basi, Punjab
                                Aug 18, 2015
                                Resolved
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                                Resolved

                                Address: Chandigarh, Chandigarh

                                It has been atleast 6 months and i have been waiting for my refund to be inititated. No one picks up the phone numbers provided. They are a cheat. After atleast 50 mails all they have done is nothing. Now they have even stopped replying to my mails.
                                Complaint marked as Resolved 
                                LatestOne.com customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 02, 2015
                                LatestOne.com Customer Care's response
                                 Apologies for the trouble! kindly share the Order id , Thank You
                                Verified Support
                                Sep 22, 2015
                                LatestOne.com Customer Care's response
                                "" AS per discussion with you, your complaint is solved, Please call [protected] for any queries "" Thank You "
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                                  Usgk
                                  from Delhi, Delhi
                                  Aug 18, 2015
                                  Resolved
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                                  Resolved

                                  Address: Pune, Maharashtra

                                  After lodging a complaint in consumercomplaints.in of about the receipt of wrong product from Latestone.com (Ref No. 291604), I got a call from a person who claimed he is calling from Latestone( Mob: [protected]). He told me that he is going to refund the amount asked for the credit card details from which payment is made. He wanted to have all the info like card number, expiry date, name on the card etc. When questioned he told he needed the info for initiating refund. I got many refunds from online shopping but no one needed the details of the card. I don't know whether this person is really from Latestone.com. Because the refunded can be made to the same card without these info.
                                  Complaint marked as Resolved 
                                  LatestOne.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 02, 2015
                                  LatestOne.com Customer Care's response
                                  Dear customer, we never ask any net banking details like credit and debit card numbers , pin numbers etc. sorry for trouble please share your order id
                                  Verified Support
                                  Sep 22, 2015
                                  LatestOne.com Customer Care's response
                                  "" AS per discussion with you, your complaint is solved, Please call [protected] for any queries "" Thank You "
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                                    Usgk
                                    from Delhi, Delhi
                                    Aug 18, 2015
                                    Resolved
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                                    Resolved

                                    Address: Pune, Maharashtra

                                    I have ordered for a Motorolo E (2 Generation) hard back case.from Latestone.com. (Ref No. 291604). But I was given a product which did not fit into my mobile. I contacted them by e-mail who prompltly asked me to send the image of the product received. Afterwards, there is no reply from them. I tried to contact their customer service number. I could not talk to them as always I get the standrard message '"All our executives are busy"" I once again request them to resolve the issue and send the correct product. V Gopalakrishnan PUne [protected]
                                    Complaint marked as Resolved 
                                    LatestOne.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 02, 2015
                                    LatestOne.com Customer Care's response
                                    Apologies for the inconvenience caused. We have escalated the issue with the concerned team & you will soon get a response from our side. Thank You
                                    Verified Support
                                    Nov 14, 2015
                                    LatestOne.com Customer Care's response
                                    " AS per discussion with you, your complaint is solved, Please call [protected] for any queries " Thank You ,Latestone.com Team
                                    My order id SO824263.charger send by u is not acc to my i phone 4s.please replace it & P tron power bank has not its own charger. Please send these things...
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                                      SAMINA677
                                      from Mumbai, Maharashtra
                                      Aug 12, 2015
                                      Resolved
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                                      Resolved

                                      Address: Ahmedabad, Gujarat

                                      My self sunil kumar panda received one P TRON Bliss 16800 mah smart shiny power bank with one USB out put silver as on dtd 12/08/15 at Hq/100 BN, NEAR S.P. RING ROAD, VASTRAL, AHMEDABAD, GUJRAT, PIN - 382418 . MOB NO. [protected] . But the product received fully damaged in condition . so please sir replace the above item immediately . MY EMAIL ID . [protected]@gmail.com Regards...
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                                      Complaint marked as Resolved 
                                      LatestOne.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 22, 2015
                                      LatestOne.com Customer Care's response
                                      "" AS per discussion with you, your complaint is solved, Please call [protected] for any queries "" Thank You "
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                                        Valkal
                                        from Pune, Maharashtra
                                        Aug 12, 2015
                                        Resolved
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                                        Address: Pune, Maharashtra

                                        I ordered HDMI cable and Headphone on this website on 05 Aug 2015. But orders are not delivered and no one respond on customer care number. Even if you call customer care it will always respond all representatives are busy and cut your call. Dont buy any product from this website, they don't care for customers. I have raised ticket on their website with tckt no 600733 but havent got any notification on mail or mobile. Is this a real company or some trap to fool buyers in mask of sale and offers?
                                        Complaint marked as Resolved 
                                        LatestOne.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        Sep 22, 2015
                                        LatestOne.com Customer Care's response
                                        "" AS per discussion with you, your complaint is solved, Please call [protected] for any queries "" Thank You "
                                        Just now have received a email notification on ticket I have raised stating it's assigned.
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