Onida / MIRC Electronics Complaints & Reviews

Arun kumar rana

Phone no. [protected] and [protected]

Onida Worst..

True. They are not identifying the exact problem, they change parts based on what ever gives them more money... and when we say the problem is still there they wanted us to take the whole TV to their service center to check further. Almost 1 month and they agree the problem is still there and could not rectify. Worst...they have a center in Velachery opp to phoenix mall.

Dear Miss Sarah Pereira,

This is Monica Bhalla here I have been trying to get in touch with you even on your whats app no [protected] with my grievance but in vain. My Onida ac is giving me problem from a month now and your authorized service contractors Unique Enterprises have been attending to it in the most unprofessional way. Its been a month of trouble making now by these most irresponsible service providers Unique Enterprise. They earlier took a month to resolve a simple problem of gas leakage and when they came to fit the ac back after a month they took 2days to fit it and then said panel also faulty needs to replace, I was fine with it as the ac is under warranty. But inspite of all changes and time taken just after fitting the ac after a month the ac again stopped cooling within 4-5 days and also water started leaking from the inside unit. Also would want to bring to your notice that the have also damaged the inside unit of my ac during transportation to their workshop and back. The unit is badly scracted damaged and the complete asthetics are spoilt and not to mention the ac is not working that means not cooling at all.
My registered number is [protected] Monica Bhalla and in the last 6-7 mon ths I have purshased 6 Onida 1.5 ton units for my residence and this one is the very first one bought.
My last complain was made on 10/11/2014 and with my registered contact no you can retrieve all my complain details.
You should also taken this as an alert about your service providers UNIQUE ENTERPRISES who are not only troubling your customers but also taking ONIDA for a ride by spoiling their reputaion and also again again not able to solve a simple problem of gas leakage and I am sure for the parts the change within warranty they must be billing ONIDA for it.

This time homing a positive respone and service from your side.

Thanks,
Monica Bhalla
[protected]

I am Anitha gnanadasan. i complained about onida washing machine service .after this they made a call on 08/11/04 @7.30Am. but the same service( T. Siva Kumar) man came at 4.30Pm. at that time here, power cut. so went away.no improvement . so we need some other person to come and service. kindly make some arrangements for this. thank you.new complaint Id- [protected] dated - 05/11/14

WE bought a onida washing machine on 05/01/2012. for the past one month we had a problem with it. so made a complaint on 21st oct.2014. Ref id : [protected] . but the service man came after 1 week. but they dont have the spare parts. again we compaint on 05/11/14 Ref id: [protected]. they dont even bother about the situation of the customer. they said the mother board has to be changed so we paid the amt Rs. 3600/- ( including service charge). worst service done by the serviceman. the product is not working till now. the service center gave another number . Aminijikarai service center, the owner dont know how to talk with customer. such a worst service we never ever had. such customer service center should be closed and authorisation should be cancelled .we need justice, as a customer we want the prompt service otherwise please return the money.

please help us to come out from this problem.

regards

Anitha gnanadasan.