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Onlinecake.com — cake not delivered

I ordered the cake at around 9.30 pm yesterday, hoping that it would reach the recipient by 12.30 or so, but i was still in jeopardy if it would and that's why i tried calling them on the numbers they'd given. Till now, nobody has picked up the call and neither have they responded my watsapp message. The website reads that they're 24 hours open however i'm highly dissatisfied and i want the payment back or either the cake delivered today itself to the address. Also i want a call from the company as i'm highly distressed from the worst services i've ever seen.
cake not delivered
cake not delivered
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    Lakshmi Nagar, New Delhi
    India

    Complaint categoryCategory: Food
    Website:
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