Oriental Insurance Company Customer Care
The Oriental Insurance Company Ltd
Customer satisfaction rating: 3%
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COMPLAINTS

Oriental Insurance Company Customer Care

The Oriental Insurance Company Ltd

Address
Oriental House, A-25/27, Asaf Ali Road
New Delhi
New Delhi District
Delhi
India - 110002

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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72

Phone:
Phone:
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56
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31

Customer satisfaction rating
3%
Complaints
518
Pending
0
Resolved
13
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Oriental Insurance Company Complaints & Reviews

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Oriental Insurance Company — jh09y5010 car insurance for claim. policy no. - 211200/31/2018/75510 vehicle no. - jh 09y 5010

 Vk Mukesh on Oct 26, 2018
Dear sir.
My policy no. - 211200/31/2018/75510
Vehicle no. - jh 09y 5010
का insurance claim 8th months से pending पङा हुआ है।
अभी तक, कोई कार्रवाई नहीं हो पाया है। और कोई सुझाव भी नहीं दी गई है। मैं total documents sevear के माध्यम से दे चुका हूँ। मेरी claim refund कब मिलेगा? मैं बहुत परेशान हूँ।
कृपया ध्यान दें।
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — motor insurance claim issue, delay

 Nageswara Rao Vallabhaneni on Oct 20, 2018
Hi sir,
I had a motor insurance policy with you. I requested a claim on aug 4th, and i have submitted all the documents to the surveyor on 9th august. But till now there is no settlement. I have been following up with coverfox, but they are not providing any update. Tried to reach out to your customer care, but not connected.
I hope you will take necessary action to expidite the process. Please contact me on mobile in case of any queries.
My policy number is 131300/31/2018/11259...
Complaint comments  Read comments [2]Complaint category Auto Insurance & Loan

Oriental Insurance Company — policy no 211200/31/2018/66801 claim no 253502/31/2018/030005 claim issue

 Aliabrar Husain Saif on Oct 18, 2018
Dear sir/ma'am,

This is regarding of the claim of bike, the claim intimation date in march'2018,
Till now i have not receive my claim amount, for the same i had called in customer care & they have given me the local branch office number.
But sorry to say i had called in that local office twice every time they are asking the details like policy no claim no but not providing the solution.
I request you to please support me on this to get my claim....
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — regarding claim no 261402/31/2019/030004 total damage

 Sunil MAlik 1812 on Oct 17, 2018
Hi, my car claim status is not communicated to me despite various mails and whenever i/ any representative from my side visit the jind branch, manager always denied that he don't have any file with him and also visited your csd brach in asaf ali road but only a false hope given to me that your claim is in progress and will be intimated to me shortly. I have also given a request in written but no response was communicated to me by any mode. Its my right to get information about the claim.

None of below named person responded to me and just plying with customer hard earned money to...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — claim reimbursement

 A. karthik on Oct 15, 2018
I have intimated the claim on 16aug2018 and serviour inspected vehicle and gave approval and vehicle got repaired and i paid and got it and submitted all the documents to the company but till now i haven't received any updates or refund for my claim
Policy no - 211200/31/2018/111218
Vehicle no - ka09mb9480
Insured name - adishesha i have been mailing more than 30mails but still haven't received an response from them...
Complaint comments  Read comments [1]Complaint category Auto Insurance & Loan

Oriental Insurance Company — commercial car insurance - poor service

 Jay.ray on Oct 12, 2018
I had purchased a policy from oriental thru policy bazaar, however due to some issue... Agent had requested to cancel that policy asked me to make new policy

Which is made, however pending for more than 48 hrs as i am yet to get the cancellation and refund confirmation

Policy number : 211200/31/2019/138371

Oriental insurance company

Car number : wb04g3847

Call me @[protected] or [protected]

Need the solution urgently along with cancellation and refund status...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — reimbursement ccn - 17733986

 neelam.sharma03767 on Oct 12, 2018
Dear team,

This is regarding patient:- sunil, claim no. 17733986

It's very harassing and misfortune to confirmed me, your company call center staff toll unjustified denial from your side.
It's a basic small centre where treating consultant is our family physician and we are taking treatment from him also.

Can you tell if doctor having duty timing of 8 to 10 hours and same physician taking 2 rounds a day than it's crime??? It's punishable???

What you think that small basic set up should have 10 to 20 mbbs, md doctors to take multiple...
Complaint comments  Read comments Complaint category Health & Life Insurance

Oriental Insurance Company — company is not provide me the health claim

 singh jagmohan on Oct 12, 2018
सेवा में

श्रीमान
दि ओरिएंटल इंश्योरेंस कंपनी लिमिटेड

विषय :- पॉलिसी नंबर 215100/48/2018 /4482 के क्लेम संबंध में।

महोदय,
मै जगमोहन सिंह मेरी पॉलिसी नंबर 215100/48/2018 /4482 है। क्लेेेेम नंबर [protected]। महोदय
मुझे दिनांक 24-05-18 को रात में...
Complaint comments  Read comments Complaint category Health & Life Insurance

Oriental Insurance Company — related to claim - mum00187028, mum00187029

 ashree on Oct 11, 2018
I am complaining about my claim which is pending from mediassist since last 6 months. Initially when i submitted the claim they took time saying oriental is taking time for endorsing child in the plan and later they kept asking me the documents which i already submitted through email to them. I applied for claim and informed mediassist executive named chandrashekhar that i need money as my father in law is hospitalised and is suffering from carcinoid tumor and we are in need of money to do his operation. Recently my father in law passed away but still i can't see any process done by mediassist on...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — insurance company not passed my claim

 bhupender61 on Oct 9, 2018
R/sir,
This is in reference of car claim of hr-35h-4757. My car is accident on 08.08.218. I would like to inform you that i have submitted my car claim to oriental insurance. I have received an email from that mr. Khetrapal having phone number [protected] is allotted surveyer for your vehicle. I cordinate with mr. Kketrapal and he said he is allotted surveyer for my car and survey the vehicle in the evening or tomorrow. Mr. Khetrapal surveyed the vehicle and take photos and instruct the hyundai rewari to complete the vehicle. After completion of vehicle he has reinspected the vehicle and...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — insurance not claimed

 dharmendrasingh2 on Oct 3, 2018
My policy no. 224400/31/2019/226 date from 24/04/2018 to 23/04/2019

Reg no. Up 64 ab 9340

In my car door and front/rear bumper and backlight is damage. So, i had requested with estimate to the oriental insurance company shaktinagar branch for replacement of car parts on 01/10/2018. Surveyor told me that amount of door is not applicable in my policy, but my policy is in zero depth....
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — mediclaim settlement

 GOYALAXI : Galaxy of Knowledge Shubhnesh Goyal on Oct 1, 2018
मेरा क्लेम न. [protected] समायोजन के लिए रक्षा टी.पी.ए. फरीदाबाद में पिछले लगभग एक वर्ष से लंबित है जबकि मैं उनके द्वारा भेजी गयी सभी queries /प्रश्नो का उत्तर समय से दे चुका हूँ, जिसके मेरे पास सभी प्रमाण है | पिछले लगभग चार माह से इनके द्वारा मेल...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — i'm complaining about the company policy and huge delay in reimbursement in my claim amount.

 Jatin0021 on Oct 1, 2018
Dear sir
In june 2018 in bought oriental insurance car policy no 211200/31/2019/81334. At the time of taking policy i was given wrong information about it that it is a cashless policy. Unfortunately my car collided with another vehicle and i had to claim the insurance. But at the time of claiming it i came to know that it is a non cashless policy. I was so shocked how can n representative can lie in such a way. I proceed my claim and payed the amount to service center which was around 15000 rs. After that till now i have not received the reimbursement amount and it is already two months....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Oriental Insurance Company — rice crops are destroyed

 Anay kurar on Sep 27, 2018
Dear sir,
I am darbara singh son of sheyokaran singh from village kurar district kaithal state haryana... Sir i was a farmer my rice crops in 16 acres are fully destroyed.. By the rain, so i am also a in pradhanmantri fasal bima yojna by your oriental insurance company... So please check my crop and gave me my benefits...
Thanks and regards
Darbara singh..
Kurar, kaithal, haryana
[protected]..[protected]...
Complaint comments  Read comments Complaint category Other

Oriental Insurance Company — regarding claim settlement of policy no-131300/31/2018/15015, claim no- 332200/31/2019/030041,vehicle no.-jh05bb-4884

 ashok.nokia on Sep 26, 2018
Ear Sir,

I would like to inform that i have submitted my claim documents including bills paid by cash to garage for zero dep policy also is huge amount before 45 days.
As enquired by local branch office report has been sent to your office.
SO kindly request to you please consider and settle ASAP.

I was also mailed to concern [email protected],
[email protected], office many times but not replied neither call nor mail.

BR//Ashok Kumar
vehicle no-JH05BB-4885
policy no- 131300/31/2018/15015
Complaint comments  Read comments Complaint category Auto Insurance & Loan

Oriental Insurance Company — after 50 days settlement letter for half of the claim amount

 Chintan Sha on Sep 23, 2018
Oriental health insurance
Policy no-112300/48/2018/383
File no-19rb03oie0560
Tpa-vipul medcorp mumbai
I chintan shah claimed for surgery of left shoulder & radial nerve exploration on 31st july 18.
I followed up with them but no solution
Claim amount-139858
Settlement amount-83507
Cause-as per reasonable & customary
No clarification and still not settled...
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — complaint against dibrugarh branch assam and surveyor party of oicl

 Parash Pratim Barman on Sep 22, 2018
I am customer of oriental insurance company, dibrugarh, assam. My policy number 322104/31/2018/6458.2 months ago i met an incident, which leads me to claim an amount from the company. I registered my complain 3 weeks back. I submitted relevant documents with the police report to branch of the company in dibrugarh.
But i am shocked at the behavior of your company. It has been more than 3weeks but i am not getting any positive response from the branch.1st delay was done in the context of serveyer. Whenever i use to visit the branch, every time they say that the claimed amount will be processed...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Oriental Insurance Company — delay for payment of claim by home branch against vehicle policy no 442600/31/2018/26643

 [email protected] on Sep 19, 2018
Sir, i am a soldier of indian army and presently serving for nation in the border of indo-china. During my recent leave during 16 aug 2018 in my native place at kerala, left side of my vehicle was touched on concrete barrier of my home when i driving the vehicle on reverse and caused bending the left rear side door. Accordingly i called up your surveyor and evacuated the vehicle to nearest authorised workshop on 16 aug 2018. An amount of rs. 15000/- got expended for denting and painting. The claim was submitted by concerned workshop to your divisional office. Till date re-imbursement amount not...
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Oriental Insurance Company — claim refund issue

 tarun318 on Sep 12, 2018
My self tarun soni my policy no. Is 152700/31/2019/2869
My policy is insured from oriental insurance satna m. P.
I have taken a bike insurance
I have claimed my insurance in august due to damage in my bike i hv done the process to get claim of my bike but upto now i hvnt received the amount in my bank account
I ask to my agent why amount is not transferring to my account he always wait i wll se wait i wll se
Since 20 day im listening this from my vendor but no response towards my claim money
Plzzz see over it
Otherwise last option is forum
Complaint comments  Read comments Complaint category Insurance

Oriental Insurance Company — non receipt of stamped mediclaim policy no.262100/48/2019/1032

 Pran Ganju on Sep 8, 2018
Please send me above said renewed online policy through courier /post on residential address, h. No.5 b, shiv mandir lane, tirath nagar, bohri, talab tillo, jammu tawi. Pin 180002. As requested on phone but not responded so far. I had approached earlier also but i am still waiting. Previous year also i had to face same problem. Then after visiting oriental insurance many times it was received. It put me to inconvenience. I hope to get my problem solved....
Complaint comments  Read comments Complaint category Insurance

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