Oriental Insurance Company Complaints & Reviews

Policy #121800/48/2023/7947

Hospitalised on 30th May Discharged 31st May.

discharge summary shared with all the medical tratment, have kept following we have the date & time in discharge summary but they are saying it is not mentioned

It is a policy from 2006 but because TPA changed it is showing 2015

Hello,

This is file a complaint against Oriental Insurance company, Madikeri Branch, Karnataka for misplacing a cheque provided for renewal of Motor Vehicle Insurance.

My father Mr.Cariappa I B, a senior citizen had approached the Madikeri branch, Karnataka of Oriental Insurance company for the renewal of Motor Vehicle Insurance policy and provided a cheque dated 04.09.2023 and Cheque number 474049 issued by Kodagu District Cooperative Central Bank Limited, Virajpet Branch, Karnataka.
The cheque was misplaced by the employees of the branch and now have failed to renew my insurance policy. This has caused monetary loss to my father.

Request you to please look into the matter and hold the concerned individuals accountable for their irresponsible behaviour. Please acknowledge the same.

Thank you

Regards,
Ponnanna

I surrended my code on last december 2022. But still the pan lookup shows the status is inforce. Kindly change it ASAP

Hai,
This is Mohamed Azharudeen. Before i have a code with oriental insurance company. And last december 2022 i cancel my code with that company because of i joined in a company. But still now the code is inforce. Kindly change the status as terminated or surrender in pan status

Dear Team,
This is to inform you that I am working with Baroda UP Bank and having group health insurance with The Oriental Insurance Co Ltd and the policy number is 221300/48/2023/1130.
I had an accident on 17th March 2023 and my elbow was broken and I had to undergo elbow surgery. After that I have submitted all required medical documents to the company for reimbursement purposes. My claim number is [protected]. After the process and some query my Claim was passed but the company deducted the amount of the implant (Rs 20896) that was used in my surgery with reason patient name not mentioned in the implant bill. I have contacted the customer care for inquire for the same and inform them that the implant was purchased by the hospital so the bill was in the name of hospital and I paid the total surgery cost as a breakup wise bill provided by the hospital. But the customer care representative told me that the patient name should be mentioned on the bill. After that he suggested for submit a written declaration from the hospital in their letter head to confirm that the purchased implant was used in my Surgery.
After that I contacted the hospital and arranged the written confirmation for the same on the hospitals letterhead with a doctors sign and seal and submitted it to the company. But still again the claim was rejected by the company stating that hospital letter is not sufficient to pay the invoice amount and arrange to provide a proper invoice with the patient name mentioned. But the problem is that the invoice was already issued in the name of the hospital and how can I get another invoice. And the hospital already provided written confirmation for the same that was sufficient to prove that the implant was used in my surgery. But the insurance company deliberately rejected the claim with unfair reason.
All the supporting documents are attached here for your reference, kindly look into the matter and do the needful to resolve the issue and help me to receive my claim amount.

Thanks and Regards,
Kumar Shubham
Mob: [protected]

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This is to bring to your kind notice and appropriate action against my claim which is pending from 3 months without any resolution.
I would request your kind intervention in this matter with immediate effect.
policy no 462900/31/2023/106, DoA 27 May 2022.
Vehicle repair work already completed 2 months back, this was after confirmation from the local surveyor, now the claim is not processed because the final report is not submitted by the surveyor, hence the show room people not giving the vehicle to me.
Now I am in deep trouble, I don't know what to do now, I am still paying the monthly EMI to the banker.
I have called many no.of time to the customer care, they advised me to contact the nodal officer Mr. Sanhit Polamuri, mob: [protected] and cliem manager Mr. Sudhakar Babu mob: [protected], I have not got the satisfactory response from them. I have a compliment in IRDAI, IGMS token no:[protected].

Now I am getting pressure from the Showroom to take the vehicle delivery, 2 days back I went to showrooms to see the vehicle condition, its abandon in stock add, i am worried about the vehicle condition,
This vehicle was gifted to my sweet daughter, she is asking about it daily, which is very difficult to answer.
Surveyor is wantedly holding the cliem by not submitting the final inspection report, hence delay in taking the vehicle delivery.
He is taking advantage of it, and not submitted the final report to the insurance company, hence I am stuck here.
I am not willing to pay any kind of benefits to the the surveyor to satisfy his grievance.
I would request your intervention and to my satisfactory resolution.

Yours
Sreedhar reddy
[protected]

My claim number is [protected].
Raksha tpa claims that the amount has been credited in my account. In spite of sending them bank statement of the account they are not crediting my account till now(after 2 and half years ) of passing the claim.

Hi,

Please help in this regard my vehicle claim which is UP32KE8636 detail is given below,

Claim is intimated on policy no : 242596/31/2022/TMP/35636 Ref No : OICNCLM96/31/20/086431.For further assistance please call Toll Free No:[protected] TMIBASL

Surveyeor person Mr. S.K Singh is not responding properly during survey he is reject my claim and he says in Tata motors these type problem are commonly. I'm not satisfied his behavior during calling me on call, he is expecting like bribe on behalf of my claim approval.

I am requesting you for resurvey my vehicle tomorrow with any other surveyeor person.

I had email last year for my medical insurance claim related issue where we had recieved only partial amount only from the entire claim amount. ALL working and documents are shared on BIMALOKPAL Email ID and i had spoken to some lady too on the landline number[protected]/23 where i was told to connect after April 2022. i tried calling on this number, no one is asnwering to my complaint number MH-H[protected].
sir please understand, we are 3 daughters and my father is retired cancer patient. he had got covid last year Jan 2021 End for which he was treated in Hiranandani for one week. Billing was done for Rs 137000 where only 60k was settled and rest amount not given by the insurance company stating some covid norms. Sir i have shared all document from Hiranandani hospital to you PLEASE HELP HELP HELP me get the hard earned money, chasing from more than a year now.

Date - 18\05\2022
client name oriental insurances
sir i will pay the payment in oriental insurances portal through bill desk
payment method online UPI method the transaction will show completed and amount will deducted from my account but on portal it will failed then i will contact the oriental insurances they said the payment will not received
Transaction number[protected]
UPI id by which payment pay is [protected]@upi
Amount of payment- 19123 rupees
UPI ID in which payment done is- billdeskpg.[protected]@icici
debited from Canara bank
sir please refund my amount
and clear the status of payment
i will provide a screen shot of payment which i pay but it will not recived by oriental insurances

My name NAGENDRA KUMARpan no DHNPK4535B Requesting you cancel Oriental Insurance Company insurance and cannot work in any insurance borker working hear
name NAGENDRA KUMAR
PAN DHNPK4535B
Oriental Insurance Company
KINDLY REMOVE MY IRDA CODE AND PAN NUMBER

This company is in relation with Paramount health services and insurance TPA PVT. LTD. (contact.[protected]@paramounttpa.com) to which we are paying from last 5 years so that it can help us in condition of critical medical expense. So we purchased it for my father and claimed for dengu last year. We submitted all documents, but always they kept asking new documents so that they can disturb us and we can cancel the request and at last they asked for dengu medical kit from Govt side only. We are not from medical side and not pay for checking all the things when any member is in critical medical situation. We have provided all documents and even Dr has given in written why he started treatment. If there is any concern from insurance company side, they should raise concern with Dr as why he didn't get checked dengu from Govt hospital, because from our side we checked from private dengu kit. We don't pay every year for listening rejection due to any document, then what was use of other documents which are more than 50. If there is any concern, take action on Dr, why insurance company is stopping our amount. We take such plans so that can handle such financial burden. Even we saw other cases when that company is denying by giving such excuses.

regards,
Amit Kumar (C168734)
Claim no 5286615
PHS ID :25934117
Group Code : IIFL

Oriental company insaurance is not passing my claim from last 1 year, I have submitted all the documents but they are not responding. I have visited the office 50 times, I called them but no response. They are just giving excuses. It’s been one year I have been visiting their office but no response.

Mine is emp. policy. I have submitted all the required documents to Medi assist.I submitted(23.6.2021) all the document which were provided by the Hospital. kindly help to resolve the issue..claim no.-: 24987426

With reference to the above, I have submitted my claim for Rs.284429/- (Rs.269429 Hospitalization expenses and Rs.15000/-Pre hospitalization expenses) for reimbursement of my insurance claim on dated 10/04/2021 but I have received only Rs.218135/-dated 11/06/2021.

OICL through its TPA Raksha TPA creates two claim no.
1. [protected] dt.11.05.2021 for Rs.269429/-
2.[protected] dt.21.07.2021 for Rs.15000/-

But I have received less amount agst.claim no.[protected] and claim no.[protected] for Rs.66294 (i.e.[protected]

I have submitted all the detaila along with all original supporting documents and also so may reminders on email and on telephone they are not issuing the balance payment.
It is prayed to pls release all my pending payment from the Insurance company.

Sir,
I am M. sadik, holder of a vehicle policy number 211200/31/2022/70230 of my honda Amaze car No KL31 m 5254. The car was delivered to Honda's service centre ( Palace Honda Kayamkulam, Kerala) on September 8th, following an accident on September 7 th, 2021. I have paid the repair charge for the car in advance. The next day the application was submitted to the Kayamkulam branch of Oriental insurance along with all the documents for payment of the insurance claim, but no action has been taken so far. Therefore action should be taken to get the amount as soon as possible.

Hi sir
my car wagon R Zxi no. up 19 j 4539
my policy no. 211200/31/2022/59379 claim against policy no. registered-
no. 252400/31/2022/00030222. on dated 07/01/2022 at meerut by oriental insurance on online policy bazar. purchased 30 june 2021
sir
its 3rd policy of my car but up to now i didn't got claim but this last week after accident my car damaged so i have parked at meerut car show room for claim from oriental insurance but the surveyor refused to claim because he needed previous policy which ones i had already submitted parking time at agency
so now they need different different type of documents for excuses
its more than 01 week no activities for my car claim by oriental insurance i am daily 05-06 times calling them even customer care but they are just playing with me
due to this issue i am suffering too much because i cant move without my car anywhere like my office to job /duty
now days cold is too much and they still blackmailing me
so plz help me accordingly

oriental insurance help line number is[protected]
policy bazar help line number is[protected]

i am waiting for needful action to them by you

thanks & regards
mohd. imran khan
[protected]

thanks

My claim is not settled by raksha tpa.

Respected sir I could not get the claim from 2018 to the till date I informed you.