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Oriental Insurance Company Complaints & Reviews

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Last updated Oct 7, 2023
Complaints 626
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133
Unresolved
493
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Oriental Insurance Company
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Oriental Insurance Company Phone Numbers

Toll free
1-800-118485
164
79
Phone
+91 11 3320 8485
62
34
+91 11 4365 9595
19
33

Oriental Insurance Company Website

Oriental Insurance Company Head Office Address

Oriental House, A-25/27, Asaf Ali Road
New Delhi
New Delhi District
Delhi
India
110002

Oriental Insurance Company reviews & complaints page 3

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J
Jamesps
Jul 27, 2021
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Non accepting cheque for policy renewal

Address:Ernakulam CBO

I had given a cheque of PNB for renewal of my Medi claim policy which I took through PNB on 07/07/21.the policy amount was 10833.The serving branch CBO Ernakulam. Unfortunately my cheque was dishonoured as my account was dormant . The same was intimated me on 26/07/21.and told me that my policy was canceled.On 27/07/21 I contacted my PNB branch and made sure that my account is active. The manager from the bank told me to give a new cheque...
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E
Enfi Rajan
Jun 12, 2021
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Two wheeler Insurance

Address:Alwaye

Failed Transactions Amount of 1751Rs...
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G
Gauravpatel99
Jun 9, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Claim settlement delay more than 6 month

Address:Flat No 3 Balkrishnaappt, 2nd Floor Amin Marg, Amin Marg, Amin Marg, Rajkot, Gujarat 360001

Insured Person : Paresh kariya
CCN: MDI6082298
CLAIM NUMBER : 143900/48/2021/00001735

Dear sir/madam,

It has been six months since this claim but its rupee has not been deposited yet.

Even though the claim has been passed on 5 - May 2021, do you spend so big time in depositing money?

Our customers are dissatisfied with your service.

please look into...
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M
Mamta parti
May 21, 2021
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Raksha tpa ignored by card for cashless facility

Address:Alwar

Sir/madam
I mamta parti got covid on 04.04.2021 but due to breathing problem I admitted in harish hospital alwar on 07.07.2021
There is a raksha tpa name is Ms sonam who ignored my cards for cashless facility.she said that your card is old.
I always renew my policy on the time but after that she ignored my cards by saying that my card is old and we got many problems due to her.
So kindly solve my issue that my...
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D
Deepak kumar sabarni
from Kolasib, Mizoram
May 15, 2021
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Claim not settle from last 1 year

Address:Rewari

My policy number 131300/31/2019/82771.

Claim pending from last one and half year . Claim amount 25000/- rs .

Pls help and close this asap

Thanks
Deepak
[protected]...
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N
nikja10
May 10, 2021
This thread was updated on May 10, 2021
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Unprofessional working environment in this pandemic

Hi,

Senior management forcing scale 1/2 employees to go office in this pandemic.
My father has several comorbidities and suffered from COVID last year and also he is about to retire in another few months however senior management is forcing him to go office in this pandemic and saying that there is a policy where scale 3 & above employees wont go to office in this pandemic, only junior employees irrespective of age...
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A
Alfee Joseph Mathew
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My policy

I am wring this complain with my broken heart, I have started a policy in name of Happy Family Floater insurance from The Oriental Insurance company on 2009 for myself, wife and my 2 kids. till 2020 i am renewing this policy every year without any filer, but due to the world epidemic ( COVID- 19)started on 2020 March/ April/ May and june month was under lock-down and due to this i have not received the any intimation notice from the above...
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S
Sumit Goyal/PCG/CO
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Claim settlement issue

I am Sumit Goyal Employee of Axis bank Securities (EMP ID-AS_231672). I have raised my Father's claim of Liver Transplant approx. 1.5 months back, but even after continuous follow up they are not giving proper response and TAT for claim settlement and every time asking new documents to collect from hospital.

Request you assist me ASAP, as the claim amount is Rs.20 lakhs. attaching communication mail thread with medi assist.br...
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A
alpeshvashi
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Requesting for hard copy of policy since 10 days but no-one responding.

I have been sending a request message to mandakini.[protected]@orientalinsurance.co.in,
[protected]@orientalinsurance.co.in, jdas.[protected]@orientalinsurance.co.in, to
send me a hard copy of motor policy since 08.03.2021.

It seems they all, Mandakini Balodhi, , Jdas Gupta and so many employees in their customer service department are very very busy that they do not get time to even acknowledge my request message since 10 days,...
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N
nitingsevak
from New Delhi, Delhi
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Refund claim after the death of my Father

My policy number 121800/48/2021/4955, it is happy family floater 2015
uni: irdai/hlt/oic/p-h/v.Ii/450/15-16
i have this policy since last 5 years
i have paid my last premium in august2020, the policy is joint with my father, mother and me
my father expired on 27th november 2020, so i have asked for refund for my father for the remaining period after deducting 3 months premium
i have done number of correspondence...
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O
oriental insurance
from New Delhi, Delhi
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Blocking of sewer line at back side our bldg

Address:The oriental Insurance company ltd, oriental house A-25/27,Asaf Ali Road, New delhi-110002.

The main sewer line of MCD is blocked ....
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O
om chorasiya
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Car insurance hard copy

Address:1, Nelson Mandela Road,Vasant Kunj,DELHI,DELHI,110020
Website:www.orientalinsurance.org.in mail to [email protected]

Hard copy still not sending by insurance company at my home address. The progress of complaints is not informing me. only matter of hard copy but not solving it.
Previous policy number:215700/31/2020/137085
new policy No:215700/31/2021/788130
[protected]@orientalinsurance.co. mail ID failure notice coming when I am mailing...
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Address:1-P-28 M.N.Ext. Kota Rajasthan PIN-324009

Sir,
I was taken on line for car insurance and the company has issued the policy which was attached to you in mail.
What is the matter please solve it. I can give you my bank details also.
Why are insurance companies issuing such a type of policy. we are driving my car without a policy. Who is responsible if the car has an accident this time. What is the benefit of taking online policy? Please solve the matter as soon...
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Address:Park Mediclaim Insurance Tpa Pvt Ltd

Dear sir / mam

I Atul Gupta had buy a policy on May 2020 but according to your advisor after collecting the cheque no 380628 ( bank name SBI) of Rs 19437/- after 3 or 4 days he denied that the cheque is not valid and this cheque will not clear.. so I told him to return the cheque and I have buy another policy.. but after a month on 8th/June/2020 the cheque has been cleared and still neither the policy has not been issued...
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I opted insurance policy from Oriental Insurance Company. I paid 108000 to Ford Garage. the insurance company promised that they will pay in 15 days. I paid on 17/09/2020. But to date, I haven't received my claim amount.

Policy No. - 211200/31/2020/261304
Car No. - HR 36 Y 1746

The surveyor did something wrong. If these type of people are working in a company then nobody will opt for oriental service...
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S
Swaminathan Ma
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Reimbursement claim

I made a call to your team at chennai and came to know that my claim is rejected due to dental related issue not covered under policy.

My Query: If dental related is not accepted, why my time & your time wasted here asking for documents to claim.
At starting stage itself, please direct us clearly that dental related oprations (like root canal) will be rejected and not covered under policy.

Kindly take...
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G
gautamrajjain
from Yarada, Andhra Pradesh
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Eye Surgery reimbursement

Address:The Branch Manager THE ORIENTAL INSURANCE COMPANY LIMITED 141591 – OIC, BO BC THALTEJ 1st floor, B/26, J.B. Tower, Near Sal Hospital, Drive In Road, Thaltej, Ahmedabad - 380054 AHMEDABAD, GUJRAT 380054

RIGHT EYE RETINAL HEMORRHAGE- RIGHT EYE INTRAVITREAL INJECTION GIVEN DONE

As per the circular of Insurance Regulatory and development Authorities have issued a circular to all Insurance company that above treatment in reimbursable even if the patient was not required admission for one night. It however involve surgical procedure by an expert in operation theatre. This is allowed and Doctor has also given the response. Over...
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We have submit claim in December 2019 still it is showing under process and there is no response from concerned office after several telephonic conversation....
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S
Sandhirrk
from Delhi, Delhi
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Medical Insurance Claim pending since Jan 1, 2018.

Address:Oriental Insurance

Had taken Medical Insurance in 1993 for self and wife.
Wife was hospitalised from 8/11/2017 to 15/11/2017. Again from 18/11/2017 till her death on 20/12/2017.
This covered two non-group insurance policies in sequence from Oriental.
Insurance Company just does not respond....
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Address:Kannyakumari

Poicy no 480900/31/2021/4692 vehicle no tn74t2536 policy period10/09/2020 to 09/09/2021 not uploding in mparivahn so anynot working in rto side so please policy upload in mparivahan urgent thanking...
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