Pai international Electronics Complaints & Reviews

The sofa which is delivered to us from can showroom is damaged item.. They said they would replace the item within 15 days from date of purchase, it was been 2 months.. When you said you are going to replace the item within the mentioned period, you should either replace it immediately or you should ask for to select an another item.. How long can i keep the damaged piece which i brought for that for a worth of 53, 000 rupees...

I paid advance of 1k @ pai store - billekahalli, bannerghatta road, blr on 11th nov'18 for glen 4 burner cooktop & chimney, as i was promised the lucky draw coupons & to get the same installed in 6-7 days. As i had a function at home on 18th i thought id would be ok & it has been 14 days now & every day i had to call & followup only to hear that it would take 3-4 days more. The function at home also finished & the product didnot arrive till...

This is the worst service I have ever experienced.Will never ever recommend Pai international to anyone to buy any products.Brought a fridge of whirlpool company they said it's new model etc, the very first day it din work the company people came and they told it needs to be replaced by another which was given after 20 days.
The new fridge also had the same problem second time they again told it needs replacement.
They replaced...

I bought laptop dell 5570 for₹ 54500 on 8th november at pai international vijayanaagar branch, but they didnt have stock so they billed and given bill and informed to collect new packed piece at nelamangala pai international branch
But nelamangala branch staff neatly packed and opened front of customer and delivered a display piece which is using since february and in laptop lots of pai employees personal files and office files...

I bought laptop dell 5570 for₹ 54500 on 8th november at pai international vijayanaagar branch, but they didnt have stock so they billed and given bill and informed to collect new packed piece at nelamangala pai international branch
But nelamangala branch staff neatly packed and opened front of customer and delivered a display piece which is using since february and in laptop lots of pai employees personal files and office files...

We bought Sofa for 65K from Pai International, Gajuwaka branch in March/April 2018 . The Sofa lower part came out within 3 months of our purchase . When checked we found they have attached bell pins to support few items in the sofa lower part . The Sofa quality is very poor not worth the money definitely . They even denied to replace or refund our amount .
We gave complaint thrice and on fourth time we are really pissed by the way...

I have purchased led tv from pai last week while purchasing time by mistake my husband entered wrong pin so we paid half amount from other card and came after that till one week there was no call from executives he is so irresponsible after collecting little amount his job is done. He didn't bothered to check with us whether we are coming or not. Now again we went and paid full amount. They delivered tv so lately. And now for installation...

I purchased sofa ks so 505 3+1+1 from banashankari branch in july 2018 and we received damaged back rest for all sofas for which they have been telling it will be replaced and it’s not yet replaced. As 2nd attempt they send other back rest for 2 pieces which we detected it was also damaged, now the trust of quality is not there in pai products. Not sure if there is a real customer support team active? Complaints are not understood or considered...

Hi, i purchased from pai outlet in hrbr kalyan nagar branch on 30th june 2018 for rs 21230 via my iob debit card. After the swipe cashier informed that the amount is declined. To which i made payment from another card. But i got message from iob that amount is successfully credited, i rechecked it by taking a mini statement. The cashier and the counter part mr. Waseem informed that it will be credited in 24 hours and also they will call us...

Purchased a Samsung ctv from pai international at udupi (Samsung ctv 21 21 A530 on 26. 12, 2011 recently due to some technical reasons the tv suddenly did not start when contacted at the store in person with the tv the service centre at the store simply refused to take the complaint citing non availability of spare parts before even checking the fault this speaks volumes of lack of after sales services of branded product have second thoughts...

I had very pathetic experience with you guys. I called atleast 40-50 times and waited for more than 30 mins but no response. I raised complaint on 12th april and mechanic said fault in compressor and it is in warranty ban[protected].

Mr. Venkatesh @[protected] so called manager don't know how to speak with ladies, was so rude and arrogant. My sister called up and asked that today u said u will come and he was shouting on her...

On Sunday 29th April 18, we visited Jayanagar III Block Pai showroom at around 12.30 pm to purchase Cooler. Out of many brands, we selected Kenstar Cooler 17ltrs at 7, 250. Billing was done, and the sales person informed that the cooler will be delivered from the godown in the evening. We requested him that 8.30 pm bus is booked and one of my family member is carrying the cooler so deliver before 6.30 am. He agreed and we paid the money got...

Bad aftersales service and dealer response by pai internation sales (Kundapura) & samsung service dealer from (Udupi)

We have purcahsed samsung 195 ltr refirgerator from pai internation, after warranty we asked for service due to freezer failure but now one week completed no good response after one week they came and taken the product for repair still not returned due to long distence of serrvice cntre about 80km travels our...

Pai international doesnt have much good customer service. Especially rajaji nagar branch. I purchased haeir fridge on 31st march 2018.

While billing they promised to deliver by 1 week as there was no stock. And from then on they say different stories.

Day1: fridge is in godown at electronic city
Day 3: fridge is in chennai port
Day 5: its year end. Tax problem. Stock clearance issue. Income tax...

I have purchased bajaj air cooler from pai international, karmanghat. I was trying to start the product once i bring it home but fan was not working, i have called pai international karmanghat and informed the same but their response was not at all fair and they refused to replace the product and said they will send technician for repair. Even technician unable to repair it as motor is defective.
Knowingly pai international is selling...

We have purchased micro owen from pai electronics bommanahalli last night, which is on saturday 3rd feb 2018.
By the time of purchasing,, they told that they will handover the product on time which is at 10.30 to 11.00 am on sunday 4th february 2018. But still product not yet delivered. Now the time is 2.30 pm. And when we called, they are saying it will take some more time. And the guy who called for address in the morning and is...

Sir

I enquired for purchase of samsung tv of 55 inches led model costing rs 89900 on 23/1/18 with mr rehman ur agent in pai showroom at karmanghat showroom hyderabad. He said it will take 2 to 3 days for clearing chq including dd or banker chequers. So we deposited chq on 23/1/18 at 7.30 pm and recd receipt. But to my surprise chq was not deposited by u in your bank on 24 th as the chq was not debited to my account on 25.1.17....

Hi, i have just called the [protected] an d asked her if they can deliver washing machine by today evng 6 pm she was not listening to my question.. Is this the way you treat the customer? This is not acceptable she is not letting me say anything... I m really upset.. This is my first time and will be the last time to contact pai. No manners at all. We work as engineer and what kind of response is this if i call jus to know about informantion......

Hi team,

Below is the mail that was written sbi bank and i am also looking to hear from your team.. What the deal you fool customers.

Please help me to understand the (Below) offer i just wanted to swipe my sbi card for 17, 900 and your executive informed and shared that 10% cashback is there only on emi conversation so i forcefully converted the amt.

Please make me understand below points, also...

Sold me a food processor on 20th sept 17. Invoice 0108172/ind-13664. Morphy rechards was supposed to demo in three days. Did not. These fellows have given an e mail address which does not exist. I phoned morphy at[protected] fifteen minutes ago. They collected all details and said that they cannot do anything as pai international has not registered the sale. This means that both pai international and morphy richards work like bbmp. Pai's...