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Razorpay Complaints & Reviews

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Last updated Apr 28, 2024
Complaints 3545
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Razorpay reviews & complaints page 177

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J
Jibin2791
from Namakkal, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no refund ,no response to mails

Address:620015
Website:razorpay.com

Sir,

I am jibin thomas, i tried to book ticket through irctc site via razor pay (Upi) on february 12th 2018, 11.08 am.
Payment was successful but ticket was not booked.
I went through the same payment option again and booked the tickets again at 11.13 am and it was successful.
Both times money (Rs 770) got deducted from the bank but only one ticket was booked (With the latest payment)

I...
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V
Vamsi Nittala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticket refund not received even after 10 days

Address:400708
Website:razorpay.com

I booked a train ticket worth 380rs by using irctc connect app and paid the amount using razorpay-upi. The ticket was booked but for some reasons i cancelled the ticket and it's been 10 days refund amount isn't deposited to my respective bank. Irctc is showing that the amount deposited to razorpay but these guys aren't depositing to my account. Please solve issue quick

Cancellation id - [protected]
Upi ref[protected]br...
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A
Avielect
from Jamshedpur, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

balance deducted but reservation not found

Address:821111
Website:[email protected]

Sir

On 15feb 2018i booked my tatkal ticket
Sasaram to new delhi
But razorpay@icici deducted of rupees 580. By bhim
But ticket not booked after 10working days he is not refunded my balance i submitted mini statement of my account on 15 feb 2018.15/2/2018, 16:20
Avail bal in a/c xxx796: rs. 11552.24 cr
15/02/18: 119.00 dr, to trfr
15/02/18: 428.00 dr, to trfr
15/02/18: 580.00...
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U
Uday maniyara
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irctc se ticket booking

Hi,

On 22- feb-2018, i booked the ticket from using razorpay via upi but ticket didn't got booked but money was deducted from the bank account.

I had booked a railway ticket in irctc mobile app using razorpay upi. The money is deducted from my account but ticket is not booked and also not listed in refund list of irctc showing payment not settled, but my money is deducted from by bank. Please refund my money.br...
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V
vishnumohan125
from Srinivaspur, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment deducted from my account

Address:Bangalore, Karnataka

On 22 Feb 18, I booked the ticket using Razorpay via UPI but ticket didn't got booked instead my money was deducted from the bank account.

I had booked a railway ticket in IRCTC mobile app using Razorpay UPI.

Transaction id is HDF4DA782287B39476589F3D67EC5FC12C6

My mail id is [protected]@gmail.com

Kindly look in to the matter and refund my booking amount ....
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A
Alkadelhi
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticket not booked but money debited from account

On 18 feb 18, i booked the ticket using razorpay via upi but ticket didn't got booked instead my money was deducted from the bank account.

I had booked a railway ticket in irctc mobile app using razorpay upi.

Transaction id is [protected]

My mail id is [protected]@yahoo.co.in.

Kindly look in to the matter and refund my booking amount asap.

Alka...
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M
Minakshi Jassoria
from Hoshiarpur, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irctc razorpay - payment

Hi,

On 17 feb 18, i booked the ticket from using razorpay via upi but ticket didn't got booked but money was deducted from the bank account.

I had booked a railway ticket in irctc mobile app using razorpay upi. The money is deducted from my account but ticket is not booked and also not listed in refund list of irctc showing payment not settled, but my money is deducted from by bank. Please refund my money.br...
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M
Mahiyo8
from Savantvadi, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

razorpay money deducted from bank account but ticket not booked - irctc - razorpay

Hi,

Today, i booked the ticket from using razorpay via upi but ticket didn't got booked but money was deducted from the bank account.

I had booked a railway ticket in irctc mobile app using razorpay upi. The money is deducted from my account but ticket is not booked and also not listed in refund list of irctc showing payment not settled, but my money is deducted from by bank. Please refund my money.
br...
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S
Swapnil Gusani
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted on bhim but ticket not booked.

Address:Mumbai City, Maharashtra

I tried to book a ticket on irctc. But money got deducted on bhim and ticket was not booked.

Date: 9th feb
Upi id: [protected]@upi
Amount: rs. 930

I have attached 2 screenshots. 1 from irctc and other from bhim app.

Please initiate the refund or provide the status of refund.

My email address is [protected]@gmail.com...
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H
harshitpeer
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted from bank account but ticket not booked - irctc - razorpay

Hi,

Today, i booked the ticket from using razorpay via upi but ticket didn't got booked but money was deducted from the bank account.

I had booked a railway ticket in irctc mobile app using razorpay upi. The money is deducted from my account but ticket is not booked and also not listed in refund list of irctc showing payment not settled, but my money is deducted from by bank. Please refund my money.
br...
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G
GURURAJA.170
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted from bank account but ticket not booked (irctc)

Hello razor pay team,
Yesterday i. E 9-2-2018,
I had booked a railway ticket in irctc mobile app using razorpay upi. The money is deducted from my account but ticket is not booked and also not listed in refund list of irctc showing payment not settled, but my money is deducted from by bank. Please refund my money.
Rs.470 for razorpay@icici
My transaction id is :[protected]
And my email id is gururaja.[protected]@gmail.combr...
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B
Bikrambir Singh
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount deducted - irctc ticket not booked

Address:Amritsar, Punjab, 143001
Website:www.razorpay.com

Hi Razorpay Team

I attempted to book a ticket through IRCTC mobile app using Razorpay UPI payment option

The amount (i.e Rs 755) got deducted from my bank account and credited to your account. However, the amount was not received by IRCTC which resulted in failure of ticket booking

Mentioning transaction ids and attaching screenshots for your reference

Google Transaction ID: CICAgMCUtvCTMQbr...
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C
Chaithanya Rajula
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticket booked - payment deducted 2 times

Address:Mumbai City, Maharashtra, 400062
Website:Razorpay

I have booked ticket for train 12809, 01-feb-2018, sl, cstm - ngp.
Payment: 1

Transaction id :[protected] to razorpay@icici

Amount : 1275

Payment : 2

Transaction id :[protected] to razorpay@icici

Amount : 1275

Two times 1275 + 1275 deducted.

I have raised query from bhim axis pay with query id : [protected].

Kindly...
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V
VishnupareekVP
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticket booking failed but amount deducted by tez app upi

Address:Kolhapur, Maharashtra, 416115

Hello razor pay team,

Money deducted from bank account, ticket not booked

Have tried to book a ticket (Irctc mobile app) from dadar to htk on 31/01/2018 for date of journey 01/02/2018 payment mode as razorpay.

Money rs 385 deducted from my bank account and ticket has not been booked. Please look into this issue and initiate refund at the earliest.

Attached screenshots for the same.br...
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A
Amruta Ranade
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

failed transactions.

Website:Razorpay

I booked a ticket on irctc via tez app and my amount of rs 95 was deducted twice for a single transaction and my ticket wasn't booked either. This has happened twice with me. The firsy time being on 17th of jan where the transaction was done via phonepe. I'm yet to receive the amount of 105. I'm highly disappointed with the service.
I'm hoping i get all my money back asap....
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V
velmurugan b
from Chidambaram, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount refund regarding

Rs435deducted from my account for booking of train ticket on[protected] txn no [protected] through bhim app. Ticket not booked but amount was deducted. Amount was refund from irctc to razorpay. But amount was not accumulate in my account. Upi no[protected] razorpay@icici. Please consider my request my account in canada bank, ifsc code cnrb0000919 and micr no[protected]...
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S
SHRADDHESH KUBADE
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irctc payment using razorpay failed | money deducted but refund not received

Address:Mumbai City, Maharashtra

Hi razorpay,

My irctc payment using bhim app (Razorpay payment gateway) got failed on 17th jan, amount debited from bank but not received refunded after 7 days to my account. As per irctc, they have not received payment for this transaction.

Bhim app payment transaction id:[protected]

Kindly check and proceed my refund to my default account.

Thanks...
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G
Gopakumar Nair75
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irctc failed payment refund of rs. 5866.8

Address:New Delhi, Delhi

— forwarded message —
From:
Date: 25 january 2018 at 17:02
Subject: re: 000axad6dq7vffm8:fwd: undeliverable:[protected] : refund upi payment 5866.80
To: gopan. [protected]@gmail.com

Dear mr. Kumar,
We understand your concern,
We would like to inform you that the fund transfer of rs. 5, 866.8 dated january 19, 2018 to icici bank account xxx5290 in the favour of (Razorpay) has been...
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A
from Varanasi, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticket booking failed but amount deducted

Address:Allahabad, Uttar Pradesh, 211003

Dear Sir,
This is with due respect and apology that i have to complaint about the poor functiining of razorpay@icici UPI twice i tried to book d ticket bt the transaction failed and amount got deducted from my savings account on friday i.e. 19th January 2018. Out of which i have received the refund of one but the second amount has bot been refunded kindly check and take a needful action
details...
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A
arijitroy2
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refund not done since 1 month

Address:Pune, Maharashtra, 411015
Website:razorpay.com

I am going to write my issue here since I am not getting an response while emailing your support email.

I use Koinex for trading, and by mistake I once sent 2 payments from NRO accounts to Koinex, but they were immediately rejected and I got an email from Razorpay about the refunds. That was 21st Dec 2017.

Now waiting a week after that, I did not get any refunds. I understood refunds dont go to NRO account, so...
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