Reliance Communications Complaints & Reviews

IF SOMEONE WANT TO HAVE AN INTERNET CONNECTION THEN DONT BUY COMBO PLAN OF RELIANCE BROADBAND.
BUY ONLY SINGLE INTERNET BUT NOT LANDLINE WITH IT EVEN IF IT IS FREE OF ANY RENTAL.
REASON IS THAT IN CASE OF COMBO PLAN THE MINIMUM RENTALPOSSIBLE FOR INTERNET IS 499. BUT FOR INTERNET ONLY IT CAN BE 99 ALSO. SO WHEN YOU DONT NEED NET FOR 1-2 MONTHS YOU CAN SHIFT TO 99/- IFF YOU HAVE SINGLE CONNECTION.
THANKS
ROHIT VERMA
[protected]

Under name of 'Mitti Ke Rang" scheme, Reliance communication is deducting money from my prepaid account (No [protected]) & upon calling the customer care they refused to lodge the complaint and showing inability to refund the same.

In other words, they meant to say, do what ever you can do. Please grant us hearing.
Simply looting?....

Hello,

I am sanjeev Kumar. My mobile number is [protected] in chandigarh circle. I have lodge complaints at least 10 time at customer care from my other operator number that i am unable to send sms from my number and even i am unable to call at customer care from my number.
My recent complaint numbers are[protected] and[protected]. Please let me know if you have any resolution, otherwise i have to change the operator.

I HAVE RECEIVED SMS FROM RELIANCE MF THAY THEY HAVE CHANGED MY PERMANANT ADDRESS WIHTOUT MY INTIMATION.

FOR FOLLOWING FOLIOS MY ADDRESS HAVE BEEB CHANGED

FOLIO NO :[protected] RELIANCE PHARMA FUND
FOLIO NO : [protected] - RELIANCE DIVERSIFIED POWER SECTOR FUND
FOLIO NO :[protected] - RELIANCE BANKING FUND

YOU ARE REQUESTED TO RESTORE THE ORIGINAL ADDRESS WITH WRITTEN COMMUNICATION TO ME.

REGARDS
RAKESH GANDHIU

Dear Sir

This is in reference to my Reliance Corporate Mobile No : [protected]. This was Postpaid under Tarif Plan : Simple PPC299, AC NO:[protected], This no was settled from Postpaid to prepaid migration on 10th Sept 2010.Reliance Customer care Collection Executive Roshan Thakur (M- [protected]) visit to our residence and assured that if we make a payment of Rs. 710/(Seven hundred and ten ) then my no will migrate to prepaid within 7 days and no Bills will come from the following month. Therefore we have paid the money on agaist of Cheque whwere as he provide us a reciept of Reliance Communication InfrastructureLimited - Reciept No : D2k 10 iJ- 0220005.
But still i am reciving Bill as well as unwanted calls from reliance customer care reminding to pay this month bills . The no has already been deactivated and i cant make outgoing or incoming calls. Right now its neithr converted to prepaid nor i can use postpaid as well. Kindly help me

1. Stop the unwanted calls of Reliance Customere care
2. Activate my prepaid connection
3. Take legal action against those miss guide Executives

To,
The Consumer Forum,
India

Dear Sir,

I had a Reliance Data Card No. [protected]. Even after lots of complaints I did regarding the damn poor connectivity & terribly low speed, no serious action was taken for it. After so much of inconvenience in your services I got fed up & went to customer care store in janakpuri in the month of October 2009 to check with the issue along with my laptop & data card, they asked me to download net booster, I did the same standing there for an hr aprx, even after that the speed was slow so I went to the janak puri customer care store again to pay the unpaid billed amount and get my data card deactivated. The executive there told that concern has been noted and will do the needful, you just have to call customer care & report the same so that the bill for next month doesn’t get generated but as usual, no action was taken from your side, instead of that your executives kept generating the bill for months without my usage. For next 15-20 days I got frequent calls from reliance people inquiring the cause to deactivate my datacard and every time I told that I m not at all satisfied with your services & reiterated to deactivate the data card without further delay because I don’t want to pay the bill anymore without using the data card. I am really sick of your disgusting services, PLEASE DEACTIVATE THE DATA CARD AND STOP SENDING ME THE IRRITATING BILLS WHICH I M GETTING FROM LONG WITHOUT MY USAGE AND ALSO I AM GETTING THE COURT WARNINGS FROM LAST 1 YEAR. PLEASE TAKE SOME ACTION.

RUCHI TANEJA
TRULY UNSATISFIED CUSTOMER OF RELIANCE INTERNET SERVICES

sir, purchase a RIM handset 4-5 years back.
now it was deactivated since 11 oct. due to some document problem/.
then i contacted reliance web world and distibutor submitted the required documnets.
but still there is no response from them. even noe i am not able to call the reliace customer...

sushil kundnani [protected]
other no. [protected] [protected]@gmail.com

Sir,
I Vikash Kumar Presently, posted at Port Blair, Andaman Nicobar Islands in Indian Coast Guard under ministry of defence.
Reliance Mobile (CDMA) service at Port Blair is not working since first week of Sep 10. We are facing a lot of problem, Outgoing calls and incoming calls are not going or coming.
At first we contact the local reliance service centre at Port Blair but they said we dont know what is the problems. I was not satisfied and then i contact reliance customer care mumbai through email but not satisfactory response.
This problem is not a individual problem all reliance customers at Port Blair are facing this problems.

My reliance numbers are [protected] & [protected] both are not working.
Please help us. I will very grateful to you.

(Vikash Kumar)
Indian Coast Guard

Hi All,

I am really sick and tired of calling your customer care, every time I get the same answer we apologize for non connectivity issues. I called on your customer number today at 7:20pm from my mobile 98106, I had balance and still i was not getting connected. I had the same problem in Aug also but you guys did something and it worked fine for few weeks but again since Oct I am getting frequent disconnection problem.
I need a refund of the hardware cost or else you give me uninterrupted service.. If you were not able to provide the service then why do you guys boast about your service...


Regards,
Ravinder


On 8/30/10, Ravinder Kumar <[protected]@gmail.com> wrote:
> Hi All,
>
> This complaint is regarding my frequent disconnection problem which I
> have been facing since last 6 months. I have had no solution to it. I
> had post paid connection, and with such frequent problem and my issue
> not getting resolved I decided to convert my plan from post paid to
> pre paid. I had been paying unnecessarily for the services which I am
> using for.
>
> Currently also after getting my plan changed to Post paid i still face
> problem of frequent disconnection. I am sick and tired of calling the
> customer care..Reliance just believes in giving fake promises.. I am
> currently staying at Noida Sector 82. If you guys can't provide a
> solution to it then Refund the money of my Hardware or get my problem
> fixed..
> Below are some of the complain numbers which i have raised with your
> customer care with a assurance that my problem will be resolved.
>
> Reliance complaint :[protected],[protected],[protected], [protected],
> [protected],[protected],[protected]
>
> I tried calling Mr. Anuj Bhuguna at[protected] but it was busy.
> A quick response would be appreciated.
>
> --
> Regards,
> Ravinder
>
>

Dear Sir/Ma'am,

Rel.comm has issue the mobile SIM (CDMA) no. is [protected] to any unknown person. i dont know about that person but that person has issued the sim of my name and address.

He has taken missused this number and yesterday i was getting this think by another person so i has blocked this sim card. but i want to know how any person can issue the sim from my name and address.

so plz tell me how can i know about that person name and address.

Thanks
Amitesh Vijay
[protected]

Dear All

I have take pack of Rs16/- on[protected] in punjab to reduce reliance to teliance call rate but not activated on that day:

i made compaint about it 4 times on 6th , 7th , 8th ,11th respectively..........as u can check..
Compaint no's are:
On date complaint no
[protected] [protected]
[protected] [protected]
[protected] [protected]
[protected]

Company saying its correctly charge but not calling me back and closing the complaint at their end again and again



In every resolution ur saying that the calls are charged correctly...........Will u justify also

Today...ur senior Executive Jaswinder Singh said the pack now activated and it will effective from[protected] with validity of 10 days...on asking abt waiver again he repeated that according to back office calls are correctly charged.....

following are details which are wrongly charged:

Date on No Call Time cal duration rs charged actual chargble diff
06-10-10 [protected] 8.15pm 45.36 13.68 3 10.68
09-10-10 [protected] 4.00pm 35.18 10.6 3 7.6
09-10-10 [protected] 3.16pm 2.43 0.82 0.20 .62==total ==19 rs

So give me waiver of Rs 19 immediately or extended validtity of pack upto date[protected]

i[censored] r able to do this i will compalint this in consumercourtforum online....

so do the waiver.......

Somebody got issued mobile no. [protected] in my name and abusing the number . a person came to my home and says " he is getting call from this no. and it belongs to you and your address" i surprised that i never applied for this no. and how it happened. i contact relaince as this no belongs to relaince . they said that they can provide details of this no. only on FIR copy . I am not able to understand what i do .

Dear Sir
My Name is Karthick Ganesh from Coimbatore.TAMILNADU.
My Customer ID[protected]
My Reliance BroadBand Telephone Number[protected].
Complaint Number[protected]For Cancellation).

The issue is i got reliance broadband connection on 23rd June from your Executive parthiban - [protected].They said to provide me the cheque.where i am ready to pay the amount (500) by cash.But they need only cheque.So i provide the cheque while providing the cheque they said dont want to mention the date.they will mention it after discussing with thier BOSS.then i called parthiban to enquire about the date he said that it was dated on 10th JULY. after 7 days 30th June 2010 i recieved a message from my bank (federal bank) ur cheque dated on 10th JUNE has been bounced. i got shocked .hence i got the connection on 23rd JUNE but the cheque was presented in the date of 10th JUNE ...i called parthiban he said he will pay the bounce charge... i got angry and i cancell my connection within few days....My cancellation number is mentioned above.now the charge is 1400 how its possible.kindly revert me.


Regards
Karthick Ganesh.R

Maine 2 MF's ke units
Name-1) Reliance Vision Fund
2) Reliance Growth Fund

kuch time pehle buy kiye the aur ab jab mai unhe reedem karvane ke liye jab maine reedemption form fill karke bheja, tab apke yaha se mere pas 1 reply aya ki mere signature match nahi kar rahe jo maine purchase ke time kiye the.
Main 3 bar Bank officials se sign karvake aapke (Karvy Consultants, Sikar) ke pass Sign Updation ka form submit karva chuka hu par ab tak uska kuch solution nahi ho paya hai.

Please aap meri help kare, mujhe abhi funds ki jarurat hai

Mujhe please phone se hi contact kare, na ki Email se

Manoj Chitlangia
Contact-[protected]
Nand K Aggarwal
[protected]

I recently taken Reliance Net connection i,e., Hi-Speed 1X USB Modem at Nizamabad, A.P, where I purchased it only for Hi speed o[censored]p to 153kbps. But its speed is only up to 20kbps, this is not correct way of marketing, because it is taking maximum time to open even a mail box. it is nothing but only cheeting the cusumers

NET No. [protected]
Sudarshan Amidla
Sainagar
Nizamabad

Hi,
I am using reliance post connect last 3 year. i got transfor form Gurgaon to Banglore. due to that I race complient with reliance world indranager branch.
i submited all requried document. after 3 day i got call from reliance for new number they give me number no with same plan (440 unlimted reliance cdma).after 6 day i again got call from reliance they ask me credit limt excced. when i call reilance custmor care. they told me u are using sim which belong to mp reasion. you are using roaming number. that why my current bill is 1700 rs. sir my question is that if some body race request for karnatka number why they give mp number.
and who will pay this 1700 rs. since that mis take done by reliance team.
why custmor have to paid that amount. please do need full.
thanks in advance.

I am a subscriber of RELIANCE MOBILE for the past 3-4 years. I have some grievances against their services for which I have been repeatedly mailing / calling and personally pursuing with all their concerned executives / authorities to set my problem o[censored]NWANTED SMS. None of them have seriously bothered of my chase and the issue is unattended as on date.

I got reliance broadband no.[protected] on[protected]. connection was fine till first billing cycle of[protected]. After paying proptly on[protected]. my broadband connection was disconnected without any notice.
On inquiry customercare unofficially informed me that my old mobile no.31004280 which i discontinued in aug 2004 shows outstanding of RS.3331/- for which connection might be blocked.The said mobile was received by me aftermaking a full payment of sum Rs.22,000 in primary offer.for full payment for 3 years. outof which Rs.400 was adjusted monthly.After surrender of mobile I was entitled to refund of Rs9000 approx. Customercare did not solved my problem of refund for three months. Hence I emailed to then Chaiman MR.Mukesh Ambani who solved the problem via his secretary and i got refund of RS.9000 approx within two days.From this case it is clear that I do not owe any Rs3331/-. Yet they have disconnected my service but still their customercare people are saying the service is operational from their end.Yet on two occassions they were unable to start the same when i visited them. I asked them to send service engineer to my home but no action is taken for two weeks. yet they are billing me RS.551.50 for broadband which is blocked. Unofficialy they have told me to pay for mobile bill of RS.3331/-
which is sheer cheating as my cheque was cleard by Mr.Mukesh Ambani who can never allow excess payment go out from reliance pocket.It seems that ADAG group has started cheating practice to get the funds for his RCOM. I have decided to boycott all the products of ADAG group and decided not to invest in their companies looking at the dismal performance of reliance power where common people have heavily lost on their share values reduced by 50%. I THINK ADAG GROUP SHOULD STOP THE USE OF RELIANCE LOGO AS IT SEEMS THE WORD FITS TO ONLY MR.MUKESH AMBHANI LED COMPANIES.

I recharged my account on 12th oct at 19:13pm of my mob:[protected]. This plan is for Rel-Rel STD/Local 20ps call charge for 30 days. But I called more than 5 times to a reliance STD no. on 13th oct , it's charged with the call rate of 50ps instead of 20ps. I complained to customer care but he is not registered my complaint and told it was correct. So please take immediate action. And this was happened 2 more times before also.

I RECEIVED A MGS FROM THE RELIANCE ABT THE RECHARGE OF Rs.1616.& THEN COMFIRMED THIS THING FROM THE CUSTOMER CARE THRICE.EXECUTIVE INFORMED ME THAT U CAN DO THE RECHARGE AS IT IS VALID FOR 15 OCT2010.& I RECHARGE IT WITH Rs.1616 ON 10/10/2010.I GOT NOTHING & WHEN I AGAIN COMPLAINT FOR IT IN THE CUSTOMER CARE NO BODY BOTHER TO LISTEN TO THAT COMPLAIN & THEY BEHAVED VERY RUDELY.STILL THERE IS NO SOLUTION TO MY PROBLEM SO PLS CN NY BODY HELP ME OUT HERE.
(APOORV SHUKLA)
MOB--[protected]