Reliance Communications Complaints & Reviews

DND service activate — Activate DND service

Sir
I want to activate DND service on my mobile phone .I have prepaid connection of Delhi (NCR) please tell me about this .Have u any chargres for this service

Have a Hutch connection and DND is activated, But I still receive many calls including pre-recoded messages. Who do I complaint to?

Idea Cellular — Activate DND Service

frequiently promotional calls on my [protected] from Company.

please activate DND service immidiately on my [protected] mobile no.

sir
this is surinder here
please Activate DND service on my number [protected]
In waiting 4 ur Risponce

Idea is the MOST USELESS service provider in india, its my request to everyone not to use this sim card. they are unnecessarily charging.

this idea cellular is most bogus service provider in india. the customer service people dont have the manner to talk with their customers.

An Idea can change your life : it means in its true sense that "it can make you from Rich to POOR" by charging you unnecessarily for the services.

sir
this is sapnesh here
please Activate DND service on my number [protected]
In waiting 4 ur Risponce

sir
this is Neelamchandrayan here
please Activate DND service on my number [protected]
In waiting 4 ur Risponce

Reliance connection — DND SERVICE ACTIVATE

DEAR SIR,
I AM NOT HAPPY THIS YOUR SERVICE BECOSE I HAVE ALREADY ACTIVETED DND SERVICE BUT
WHY IS SERVICE NOT ACTIVE PLS DONT ANY CALL AND MSG AT MY MOB OTHERWISE I WILL COMPLAIN TREE OK AND TAKE A LEGAL ACTION THIS NO IS MY BROTHER NAME IS RAJESH MOB NO. [protected]

RAJ KUMAR
[protected]

sir,
this is raksha ram verma hare
please activate DND service on my number [protected]
in waiting 4 ur Risponce

sir,
its lipsa here, please activate DND on my number [protected]...

DND [protected]

Sir,
its Kaustav here, please activate DND on my number [protected].

DND [protected]

Sir,
its Naveen here, please activate DND on my number [protected]

Dear Sir / Madam,

This is Jitendra Singh here, Please activate DND on my RIL GSM Number [protected]

hey this is anoop singh, i want to activate dnd service on my prepaid number [protected]..
so plz activate it imegiatly...

Dear Sir

we have attached 3rd time hdfc bank statement because my phone has been
disconnected by your department reason chq not clear but we have
already paid to you the payment and our statement shown our account
debited dated 31/07/10 this amt 2653/- and chq no. 276300.

our releiace cutomer account no.[protected] bill account no. [protected]
ph. no. 3023383, 84 please immediate connected .

Raj Kumar Singhania

Dear Raman,

Sorry for the inconvenience caused. Please share with us your contact details so that we can help you solve your issue immediately.

Regards,
Reliance Communications Response Management Team.

"Dear Customer,

This is to inform you that your concern has been noted. Please share your contact number with us so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare"

Reliance did the same to me too. Not once but twice. And once to my sister too. This happened last month. The first time i called up customer care and blasted their ears off, and even had to use a couple of bad language. But ultimately Rs.40/- was refunded, only to be activated again next month. But i haven't left them alone i keep calling every now and then and keep taking out my anger on the poor customer service people. but i wont stop till they refund the amount. no wonder reliance is doing so well, if they rob each customer of 40 bucks a month, and they should be having atleast a million customers in a country like India, that itself makes it 40 million a month. Hmm.. i've decided tht i'll pester them till they return my money and the minute they do that, i'll change my connection to some other service provider, who doesn't have to cheat people to run their lives.Bloody reliance a$$h*l*s!!!

Sir, I want to draw your kind attention towards the force measures adopted by Reliance Communication people at Katni. To tell the matter , I am describing it as under-

I had taken one coin box from Reliance Communication ( Reliance Webworld at that time) katni on 12th October 2005 by paying a cash of Rs 4500/- which was made operational in First week of November 2005 after legal formalities and no 395834 was alloted. Since starting itself I faced following problems of poor service/product:-
1. The receipt of Rs 4500/-was not given to me in spite of repeated requests.
2. The warranty certificate of the coin box was not signed/ stamped.
3. The coin box started giving problem soon after installation. In initial 3 months ie by Jan 2006 , it was repaired by Reliance people 6 times, every time causing stoppage of service for two- three days. I requested Reliance person Mr. Anurag to replace it as it was a defective one, but he denied and assured to repair it.
4. After thorough repair in march 2006, it was put in service but again started giving same type of problems. It was repaired 4 times in 3 months ie from April 2006 to June 2006. In June, Mr. Shushil Sharma, head of Reliance Communication was requested personally by me and my husband but he also refused to replace it.
5. As our request was not responded, I stopped very frequent recharge because we were unable to utilize the talktime Rather. We started a recharge voucher of Rs 50/- just for extension of validity so that we could utilize our talktime. On this we were warned over telephone that service would be withdrawn. Meanwhile we contacted Mr Akash of Reliance Jabalpur who assured to look into the issue.
6. On 22 November 2006 few persons from Reliance Communication came to my shop and forcibly lifted the receiver( antenna) . Our person tried to resist it but they said it was their property. Without antenna the coin box became useless and apart from our Rs 4500/- purchase amount the balance talktime of approx Rs 800/- could not be utilized. After that I contacted Mr anurag and queried why it was lifted without serving any notice, he told he could do whatever he wanted and further told that we should be thankful that he did not use his “ vasulli person” ie recovery agent.

Being a lady, I could not think of going to court or seek police help particularly so because I don’t have much documentary evidence to prove that it was being repaired so frequently or that the service was stopped for so many days. But I think a proper publicity to such a improper behavior by Reliance Communication people must be highlighted so that people can be aware on such things.



SARIKA VISHWAKARMA
3, WESTLAND, KATNI
[protected],[protected]

Reliance Telecom — Bad phones, poorer service

Hi,

We had purchased Reliance landline a few years back. While the phones promised mobility within the city, it is not even giving it to me in my home.

The network keeps fluctuating and the company also refuses to exchange the phone or help it get repaired in case of any problems.

Seems as if the company has completely given up on the landline business and the customers involved.

reliance customer care /telephone officers are not at all good...they dont know about their plans itself...they are confusing customers...worst service...was thinking relaince now i'm totally frustrated with this cdma handsets...cant move other service provider also...have to run with this fools.

i have been receiving promotional calls and messages at odd hours which cause disturbance and harrasment to the customer . you are requested to please look in the matter . cell no [protected]

hello every1,
i am livin in haryana and here reliance has launched its gsm service with very attractive scheme but on the other hand they r givin very weak connectivity range which sometimes work and a 24hrs busy network which is against TRAI regulations. U can not dial a bsnl no. frm rel. gsm it always shows "route busy" what i do???

My mobile no. is [protected] . It has been migrated for life time i.e. 21.07.2021 from 28.04.2009 where as I have not requested for the same or nor a life time voucher has been recharged by me.

On enquiring from reliance cusomer care no.*333 once they have replied they cant do any thing and second time a person has replied that it is being due to network problem and it will be corrected automaticaly after 30.04.2009.

We are waiting of crossing the date 30.04.2009 to authenticity of their commitment.

I am using Reliance GSM number [protected] since 2003 but after every 4-5 months they asked me to submit my identification details and debarred my number. This time also they do the same. My number is debarred. Till now it is not activated. I have given all the id details they asked for. Please help me. I will be grateful to you.
(Form No. [protected]. This is the receipt number of the submission of my id)
Neeraj Gupta
[protected]
[protected]@rocketmail.com

I've complained many times to REliance communication reg. mentioned below subject, but still there is no proper response from reliance. the detail is as under:

I've sent a mail and forwarding again to you. Whenever i'm calling at night through Reliance India Card account, i am hearing "This account is currently in use, please try after some time, regarding which i've complained two times and received the message that your problem have been resolved but still in night i am facing the same problem. Tell me what to do, either i should use this no. or should switch from Reliance.

Please suggest me what to do for the same problem.

Awadhesh Kumar Singh
Mob.[protected]



Note: Forwarded message attached

-- Original Message --

From: "awadhesh kumar singh" [protected]@rediffmail.com
To: [protected]@relianceada.com
Cc: [protected]@relianceada.com
Subject: Reg. your Poor and irresponsible service


Sir,

I want to make you aware that as a Leading communication company, you r not able to provide good service as you commit. you are doing only your business. i'm suffering from last 2 months after purchasing a new RIM GSM connection and now from last one week with my old RIM CDMA connection, U r providing a Reliance India Card for Rs.650 through which whenever i'calling, it occure an message like "Your account is currently in use, Please try after some times". I've complained for the same on 05-July via comp.no.[protected] and 6-July 2009 via comp. no.[protected] but yet there is no proper solution, i'm hearing the same message tonight also. Tell me what to do. Your CC Executive are unable to describe the same. I need prompt solution and justification for the same. The connection nos are:
[protected] and [protected]

Regards,
Awadhesh Kumar Singh

sir,
[protected] today at 3:30 to 3:50 pm one incoming call is coming to my reliance coin box,
one person call to ask my study details.he doesn't tell the name and where is in to call.
please send the his number and where is to coming the call and that call details send me to my email id to urgent.
my email id is : katta.[protected]@rocketmail.com

thank you.

Dear Sir/Mam,

I have applied for new land line phone connection of last 30th of november 2009.
Your executive give commitment that within week connection will handover.But rightnow i don't get .Whenever i was tring to connect his(your executive) phone he is not attaned my phone and when i trying to call him from other number then he said that some time they going in my home for connection nobady was there .he is totaly wrong becouse i live with my family.

So please solveout this problam as soon as posible .Payment have already cleared from my account which i have given your executive.

Regards
Gaurav Gupta
[protected]

Hi my name is Javed and i m facing one of big problem with reliance broadband+ service

i m get one ERR 721: Remote computer did not respond"
Whenever I call *355 CC No they people suggest me to recharge your ac of any denomination
But why should I recharge? as I recharge of rupees 935/- PM of 3 gb pack

Dear Vinayak,

We spoke on the phone with you. As per our discussion, you were informed that there was some temporary problem due to which while calling you were getting call failed error.

Hope your issue has been resolved as per your satisfaction.

Regards,
Reliance Communications Response Management Team.

sir
my name is sagar seth and my mobile no. is [protected]. am using this no. from 5 years. in past i never complained about services provided to me . i even recommended reliance to my friends also because of very good network coverage. but now a days am really very disturbed with your poor services. i have complained so many times given so many feedbacks to customer care but i found no solution.I received messages saying that your complaint has been resolved but still am facing the same problem.
first of all there is very poor network coverage. Network fluctuation is become very common for me. am not able to make or receive calls. Some times it says phone is not responding, sometimes phone is not reachable. In case the phone is switched off people still listen ringtone.message sending failed. call failed. Messages are not received at all.
I have activated missed call alert also but never get missed call alert on time. Alert message comes after 2 or 3 days. tell me then what is the use of missed call alert service if am not getting alerts on time. If someone sends message to me either am unable to receive or if received then its late by 2 to 3 hours.
I have contacted customer care so many times regarding my problems. They are not ready to register my complaints,they just take my feedback even someitmes they don't talk properly.Now a days i can't even contact customer care. It says "this route is busy" when i try to contact customer care.
they are providing so many value added services like callertunes, cricket, news update, astrology etc etc. But why don't they improve their basic services so that i can say again that reliance is very good. am really telling you that i am so much mentally disturbed and frustrated because of this. It has become a rarity for me to get proper services. in every 2-3 days i have to face these problem.
please help me am very irritated. please help me and provide proper services otherwise i have to break my relation with you and in future i will never recommend reliance to anyone.
hoping for a favourable reply

1.Activated tight free plan (rs 29/-) but still deducts from balance.
2.GPRS packet data connection drops everytime.
3.Customer complaint is not accessible, line busy everytime tried

Dear Sir,

Every month Automatic deduction happening to my Reliance mobile([protected]). When calling the 333/198 help desk, every time the reliance helpdesk saying the Server is down to get your info, Please call after 6 hrs/3hrs. The last time I called 198 help desk at 11:38 AM on 11th Apr 2011.

This is a kind of ideotic answer (irretating) if you listen all the time from your telephone provider to whom you trust.
And As far my knowledge is concerned, It was a automatic subscription happened. I never subscribed to any service.

THE UNTRUSTED SUPPORT...........RELIANCE SUPPORT.

Dear Sir.
We purchased data card [protected] to be used for normal calling. After one year use reliance no. I m facing some Problam. My balance is automatic decrease. after that i was call to c/c . c/c said u are use r-world. but that time i have coprate this. after one month same day my balance is auto. decrease. then i m calling to c/c. he is also repate the same pro. then i will write comp. but no soluc. you are not belive my balace is every month decrese and decrese . so try to understand my pro.
and solve my problam.
i m very poor person.
i m not satisfied with ur c/c . he is every time misguide me.


My response remains the same, I generally get an average 25 calls per day, and nobody complained that I am not reachable. If you are not able to response to me give me the contact number of a higher authority I will speak to him, since I am no more interested in again calling your CallCenter and waiting for hours

this is my second comp.

My name is rajkumar chakravarty. my no. is [protected]. my issu is that i have compliant to custmer care about mauj game service such as Games Club- 1Oct11,wap.mauj.com/Utp/L15123U1583V2M9937/Sub/rcom/gc/index.php?page=gcsub . every day i get message threw that service and deduct my balance every day Rs 5 per day. i am maintly and finatialy disturb by this problem.. so please deactivate this service early..and waiver my deduct balance..

Dear Sir/Madam,

My Self Ravi Kumar nemiwal and my number is [protected]. Last month i recharged my account by 99.00 rupees for take data service and date is 18 Sep 2011. Last three days ago i have received one massege for reneval data service "Please recharge your account for renew your data service". Yesterday I recharged my account by 100.00 rupees and last night i have received (Dear Reliance Customer, We have registered your request. Your data services will be activated shortly). And 99.00 rupees charged from my account. Today when i use data service than 100 rupees charged from my account. When i talk to customer executive and customer executive said to me i can't help you now pls call again and i call again but say again same word.
Now i want my money back. I'm using this number for last 3 year. But this is my first compliant against Reliance.
Kindly requested to you pls refund my money
I told customer care executive and he always make excuse "Deduct amount not showing in our system". But this is not my problem.
And they also can't explain that where is my deduction amount.

on 05/10/2012 i myself went to reliance world gallery for replacement of Sim card which does not catches network, standing in an huge Que when i reached at the counter the relationship lady she said call *359 from our R world gallery i told her i had already spoke to the people u please change the sim card,as the sim card was for data card usage on 21mbps speed and 950 monthly plan but the speed was not even 1 mbps speed when my usage at home and any where and she rejected me by providing a new sim card.

The Reliance people completely cheated me by providing a data card which does not has any speed at all another thing is it was just 15 days purchasing the data card they generated bill for rs 420 for 15 days non usage

so please do not go to RELIANCE ANY OTHER TIME

Thanks & Regards
jasper
(jasper.[protected]@gmail.com)
[protected]

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCom Care

Respected Sir/ Mam

i am very tired with the poor service offered by reliance communication. From last 2 weeks i am complaning but they are not taking any steps. The problem is: My landline phone which i am using in office is not working properly. The problem is in instrument.Receiver is not working properly. Every now and then we have to chat through speaker which is not convenient in industry we are facing lot of problems while talking. Two times i have registered the complain but customer care executives are not doing their job.Finally when i got tired i told them that i will complain in indian consumer Act but one of the executive of reliance with whom i was talking on[protected]Monday) at 5:29 PM was so irresponsible i don't know his name he told me that if you want to complain in indian consumer act, you can complain. They always used to say that within 2-3 working days complaint will be solved. But not a single engineer wants to cum. I don't know why.

I hope indian consumer Act will help me. Please help me as soon as possible.
Email Id:deepakgupta.[protected]@gmail.com
Ph:[protected],[protected]

I HAD BOOKED A TELEPHONE CONNECTION 3 WEEKKS BACK FROM RELIANCE TELEPHONE SERVICE FOR MY NEW OFFICE AT TKD ROAD, TRIVANDRUM.AFTER THE CONNECTION WAS GIVEN I AM FOLLOWING THERE CUSTOMER CARE TILL THIS TIME TO MAKE MY LINE WORK. MOST OF THE TIME THEY WONT TOOK UP THE PHONE AND IF THEY DO, THEY WILL REGISTER A COMPLAINT AND NO RESPONDS AFTER THAT.

I am fed up with the service of reliance land phone, , , Poor service.

Smart — annoying

dear ma'm/sir

i lost my cellphone and so is the sim card and somebody is texting me and bad mouthing me and i want to block the sim card the number is [protected] please block it as soon as possible.


thank you

Plz do urgently because last date of renewal is 28.09.2010 before this kindly unsubscribe my L20 Service

pls unsubscribe l20 servise

this is kapil singh khenwar i m a smart customer since 9 months my smart no. from maharstra but since 3 months i m staying in mp bhopal so i used a night pack
my smart night pack was expired on 25 of dec. so i renew the pack but i dint get any kind of activation i was rechrge of 69 rs so plz do me a needful satisfaction unless i swithc the smart service
thnks
kapil singh khenwar
mob.-[protected]
mah.customer

i this is avishek jha I am annoyed by the services which the reliance Smart providing regarding L20 service. I do not know how they activate the service. Let us s subscribe the service, but I contact with customer care in avishek personally because there is no reply when I call on [protected] which is a customer care number of reliance Smart GSM Service, so many time I tried to contact, but their line always come busy.
I would like to request that plz try to solve my problem because the service charge of L20 service is Rs.40/- this service.why if the Reliance Smart gave me message regarding the subscription or unsubscription "whether I want to renew the service" but they instead of informing me about renewal before the date of subscription they directly without my prior permission renew the service.
Kindly before renewing any service please send me an message regarding unsubscription also.and pls return my 40 rs

my number [protected] (06.06.2011)

my no. is [protected] mere no. par apki company ke msgs bahot aate hai plz unhe band karwa de.

my no. is [protected] mere no. par apki company ke msgs or calls bahot aate hai plz unhe band karwa de.

Dear Customer,

We had called you up several times on your contact number but there was no response from your end. When we finally got in touch with you we spoke to you.As per our discussion on the phone, your MDN and VAS pack is deactivated.We hope this will help resolve your issue.

Best Regards,
Reliance Communications Response Management Team.

Reliance CDMA — No SIM delivered .. I don't have a connection BUT I GET BILLS !!

Sir ,
I Booked for a relaince CDMA postapid connection for the number [protected] on 12th Aug'09 ... after booking and paing the cash. I nevr hear from the people again !! I waited for a month and then raised complaints for a refund.

Then to my astonishment I get a Postpaid mobile bill In my Name from relaince the next month !!
I didn't recognise the number on the mobile bill !! I didn't own the connection ... nor did I have the SIM card or what ever !! I call up the people asking about it... they don't ans properly only !!

When I told them that I would do to the consumer court, with out my knowlwdge they terminated the said unkown mobile number and closed it of with out even letting me know !!

Now I havn't used the mobile , or connection .. but when they closed the said connection in my name.. they took the money I paid INITIALLY ( IN Aug '09 ) and adjusted it against the last bill !!

How ridiullous is dat ??
They open a connection in my name .. with out me sigining a paper or giving proofs ... they send me bills for a connection I don't own !!

and finally they eat up all the money i paid them intially for no reason !!
Corporate Frauds .. thats what RELIACE MOBILE should be called as !!

I went to the customer care - Worst Response
Customer care manager : Helpless
Nodal Officer : No response.. never piks the call

Appealat Authority : the gate keeper never lets me talk to him !!
She say " The appealat office is a Busy man n that he doesn't have time for such small issues "

THIS SEEMS to be a small issue for them ... God Help us from these people...
I've all the suppsorting documents and conversations supporting my complaint and claim !!

If Any1 can tell me how I should move legally .. so that I can show tham that we consumers are not fools and can't be taken for granted ...

Call Me Any Time : [protected]

OR

Mail Me : [protected]@rediffmail.com

Reliance CDMA — Getting Bills After Sim Termination

Dear Sir,

My Name is Praful Panchal residing at Gaurav City, Mira Road East, My Mobile No.is 91-[protected].
I have terminate this connection since last six month after discused with your call centre (Ms. Rachna).
Sir my problem is that i am still geting the bills from your company inspite of not using it. and this no. is dead. I don't understand why it is happening with me. And your reliance gallery at mira road is saying that they cannot help me. and this has to be rectify from call center side.

Please help me.
Praful Panchal

13th one massage coming from TM-M-INFO-M.the matter is CONGRATS-U-HAVE-WON-25000.00-POUNDS-IN2010-GUINNESS-INT'L-MOBILE-DRAWS-WINN...⇄ TO-CLAIM-YOURPRIZECONTACT MR.TONY VIA EMAIL :[protected]@hotmail.com

Dear sir
pleasa call me & tell the whate is this
my no [protected]

Hi Suresh,

We regret the inconvenience caused to you.Please share with us your contact and location details so that we can resolve your issue soon.

Regards,
Reliance Communications Response Management Team.

OMH SIM CARD RELIANCE — NOT AVAILABLE

I STAY AT NAVI MUMBAI.I AM RUNNING DOOR TO DOOR TO BUY OMH SIM CARD OF RELIANCE AT NAVI MUMBAI. BUT NOBODY IS HAVING IT.
CAN ANYBODY POST ME THE ADDRESS OF SHOP AT NAVI MUMBAI WHERE IT IS RELIABLY AVAILABLE.
I AM ALREADY FADE UP OF THEIR SERVICES AND THINKING OF BUYING ANOTHER MOBILE

Same thing with me also.I purchased CORBY CDMA from Kings Electronics at Kharghar.Now I m running from door to door at all Reliance webworld right from Kharghar to Vashi.But still I have not got that bloody card.Now it has been almost 15 days since i purchase mobile I could not use it .
Pl. help

Yes, same happened with me and I have switched to Tata connection instead of wasting my time answering location details to Reliance Communications Response Management Team.

I am regretting the fact that i've not read this thread of conversation prior...
its been a week since i have taken the Samsung Galaxy POP... & the shop keep tells me that web world will only be able to provide me the OMH card.. & the web world in lokhandwala tells me its outta stock tilll mid june!!!
I think RELIANCE is gettgin really complacent with itself... & MAYBE it is time to switch service providers.. especially with the facility of retaining your old number... & not having to go through the hassle of changing & updating you number evverywhere.