Reliance Communications Complaints & Reviews

Sir its not the 1st time when the reliance mobile has deducted amount from my mobile ([protected]).Today on 17th april 2010 at 11:36am i checked my balance as Rs25.25

but at 1:19pm i got the message that my acc bal is negative Rs-5.75

when i complained them they told that i had a call from them & i confirmed that .hence the plan like voice chat has been acitivated on my no.

But by god within this period i was in examination hall & my mobile was in silent mode & there is no any call in my mobile from them during this period.

After my complain they deactivated yhis plan but didn't refund me my Rs30.



Its not the matter of Rs30, but why they are disturbing their customers like this



So plzzzzzzzzzzzzz be loyal to me


UJJWAL KUMAR JHA
MOB-[protected]

in dec 2009 i get sms that my voice chat is activated and i m charged rs 30 for that .i call cost care then he relies his mistake and tell me that rs30 is remembered and voice chat is deactived. bt all in vain
now i got msg that my balance shows that 30 rs is deduct from my ac. for voice chat .talking to cust care he says that u receive a call at 01.03.54 pm to active the voice chat . bt i didnt receive any type of call from any no with in 2 hour of period
now they gave me one complain no[protected] mr avneesh is custmor care exe there

March 22, 2010


The Head,

Customer Service,

Reliance Communication Ltd.,

Dhirubhai Ambaani Knowledge Centre,

Navi Mumbai - 400709.



Dear Sir,



REQUEST FOR TERMINATION OF PHONE NO.011/32214421

RELATIONSHIP NO.[protected]



In the month of July 2009, I got the above phone transferred from Allahabad to Delhi for which I submitted all papers, i.e., ID proof, address proof with Reliance Web World, Lajpat Nagar, New Delhi. Though connection transferred to Delhi but address was not changed in spite of repeated requests leading to non-receipt of bills. Neither bills were sent by post or by e-mail for which request was already registered. I have to request for duplicate bill



We have deposited the bill for February of Rs 759/- by PNB Cheque No 477743 dated 20.02.2010 but our outgoing calls were barred without realising the cheque already deposited.



I have again deposited this bill by my credit card on 14.03.2010 and asked your web world at Lajpat Nagar, New Delhi to disconnect the phone. They told us to come with ID proof, telephone and termination request.



Yesterday, I visited your World Web with Service Termination Request, Telephone Instrument with all accessories, ID proof and money for pending bill, if any. They refused to accept it and told us to contact customer service for reasons best known to them



They have also told that they will not accept request for termination and suggested me to note down complaint in visitor book which was already recorded there in 21.03.2010.



Now, while taking painful step to break relationship of about six year, I request you to investigate at following deficiencies in your services:



(a) When a connection was transferred from Allahabad to Delhi after submission of all documents, i.e., ID proof and address proof, why address was not changed?

(b) When the bills were not dispatched at my new address / e-mail address?

(c) Why the outgoing calls were barred when cheque was duly deposited?

(d) When I visited your Web World, Lajpat Nagar, New Delhi on 21.03.2010 with all necessary without Service Termination request, why they refused to entertain the same?

(e) Who is responsible for all irrational behaviour with an old relationship who never defaulted in payment of bill in last six years?



Please treat this letter as notice of termination of telephone relationship. I will not be liable for payment of any bills further. Kindly also arrange to collect your instrument etc. from my new address after giving proper intimation on [protected].



Yours sincerely,





(UPENDRA N. AGRAWAL)

10, GF, VINOBA PURI,

LAJPAT NAGAR-II,

NEW DELHI – 110024

As everyone knows reliance and all its services are always fraud. The same result I am getting when I got connected to your services last time.
I was keeping track of all my data transfers since last one month, When I checked the download usage, I found it under 10 GB as its my download limit.
But after generating the bill when I tried to recheck, its shown me 13687922.35 of data usage and my bill is showing me the usage of 5430 Units with the
billing amount is 2,715.00. I am attaching my bill, the screenshot of the usage.
The funny thing is my credit limit is 3200 and my bill is 4200+.. how can I get more bill than mu usage limit !
I have requested Reliance to stop sending me the wrong bills and take a corrective action

I have already launched a complaint with no[protected] and talked with Muzammil [censored]i.

Hello Team ,

I had used Releaince data card # [protected] for 1 month and had then sent a mail after speakinjg to customer care executive Neha from Relaince that I wanted to disconnect the servces . However , today I have received a call from two idiotic illlerate people talking in vulgar language that I have to pay 10,000 and my case is logged with Hogh court . Could you please look into this urgently , otherwise , I would have to take some action against women's laws with higher authority .

Please reply ASAP.

sir i am student of st.augustine inter college i am using a wireless internet data card of reliance india mobile.sir i am fed up of the bad services. the company provides net speed upto 250 kbps but most of the time it remains 00 kbps and does not provides promised speed . i dont understand whom to complain ,i think the company never pays attention they are fooling the customers .i am disgusted every time recharging the data card in hope of better service but every time it steps me back .i think i am wasting my pocket money. sir kindly look forward to this complain i wish you will help myproblem. THANKYOU. dated[protected]

Dear Sir/Mam,

We all HR Team are getting a lot of misscall from Aircel Mobile No.[protected] in Day and Night.We are really fadeup due to this disturbance.

Heartly reuest you to check the same at your end and get the solution to live
happy life to all o[censored]s.

Regards
Chandan Kumar Sharma
[protected]

Dear Sir,

Please go through the below mail. I am following for the same from last year when i had obtained new connection, it took three months to provide me the connection with wrong address which I am requesting, but not yet got any respond from your end.

As from last few months I am facing network problem, I have requested several time but no response.

Kindly guide me if you can help me.

Dear Sir



On one has come. It is possible to solve this problem which I am following last four month.

Regards



Md. Hashim

ANS Temp control Engineers Pvt.Ltd.

1/7466, Lane no-15, East Gorakh Park,

Shahdara, Delhi-110032

Tel:[protected], 20,

Fax.:[protected]

Mobile - [protected]

Email: [protected]@anstemp.in


[protected][protected][protected][protected]

From: Cristy.[protected]@relianceada.com [mailto:Cristy.[protected]@relianceada.com]
Sent: Tuesday, April 13, 2010 6:23 PM
To: [protected]@ansteam.in
Cc: Rohit.[protected]@relianceada.com; Rupinder.[protected]@relianceada.com
Subject: Fw: RE: networking problem



Dear Sir



Why you are not responding for my below mail.

Regards

Md. Hashim

ANS Temp control Engineers Pvt.Ltd.

1/7466, Lane no-15, East Gorakh Park,

Shahdara, Delhi-110032

Tel:[protected], 20,

Fax.:[protected]

Mobile - [protected]

Email: [protected]@anstemp.in


[protected][protected][protected][protected]

From: Sales- ANSTEAM [mailto:[protected]@ansteam.in]
Sent: Saturday, April 10, 2010 6:14 PM
To: 'Sales- ANSTEAM'; 'Cristy.[protected]@relianceada.com'
Cc: 'pankaj.p.[protected]@relianceada.com'
Subject: Please provide me mail id of TRAI





Dear Sir



Can you provide me mail id TRAI ?

Regards



Md. Hashim

ANS Temp control Engineers Pvt.Ltd.

1/7466, Lane no-15, East Gorakh Park,

Shahdara, Delhi-110032

Tel:[protected], 20,

Fax.:[protected]

Mobile - [protected]

Email: [protected]@anstemp.in


[protected][protected][protected][protected]

From: Sales- ANSTEAM [mailto:[protected]@ansteam.in]
Sent: Friday, April 09, 2010 12:27 PM
To: 'Sales- ANSTEAM'; 'Cristy.[protected]@relianceada.com'
Cc: 'pankaj.p.[protected]@relianceada.com'
Subject: RE: Please advice



Reminder 3



Regards



Md. Hashim

ANS Temp control Engineers Pvt.Ltd.

1/7466, Lane no-15, East Gorakh Park,

Shahdara, Delhi-110032

Tel:[protected], 20,

Fax.:[protected]

Mobile - [protected]

Email: [protected]@anstemp.in


[protected][protected][protected][protected]

From: Sales- ANSTEAM [mailto:[protected]@ansteam.in]
Sent: Thursday, March 25, 2010 11:53 AM
To: 'Cristy.[protected]@relianceada.com'
Cc: 'pankaj.p.[protected]@relianceada.com'
Subject: RE: Please advice



Dear Sir



Reminder 2

Regards



Md. Hashim

ANS Temp control Engineers Pvt.Ltd.

1/7466, Lane no-15, East Gorakh Park,

Shahdara, Delhi-110032

Tel:[protected], 20,

Fax.:[protected]

Mobile - [protected]

Email: [protected]@anstemp.in


[protected][protected][protected][protected]

From: Sales- ANSTEAM [mailto:[protected]@ansteam.in]
Sent: Thursday, March 25, 2010 11:26 AM
To: 'Sales- ANSTEAM'; Cristy.[protected]@relianceada.com
Cc: pankaj.p.[protected]@relianceada.com
Subject: RE: Please advice



Dear Sir



Reminder 1



Regards



Md. Hashim

ANS Temp control Engineers Pvt.Ltd.

1/7466, Lane no-15, East Gorakh Park,

Shahdara, Delhi-110032

Tel:[protected], 20,

Fax.:[protected]

Mobile - [protected]

Email: [protected]@anstemp.in


[protected][protected][protected][protected]

From: Sales- ANSTEAM [mailto:[protected]@ansteam.in]
Sent: Tuesday, March 23, 2010 5:18 PM
To: 'Cristy.[protected]@relianceada.com'
Cc: 'pankaj.p.[protected]@relianceada.com'
Subject: RE: Please advice





Dear Sir



As per several reminders & telephonic discussed for the network problem. We have not yet received any respond from your end. So please look into this matter & do the needful ASAP.



Kindly confirm

Md. Hashim

ANS Temp control Engineers Pvt.Ltd.

1/7466, Lane no-15, East Gorakh Park,

Shahdara, Delhi-110032

Tel:[protected], 20,

Fax.:[protected]

Mobile - [protected]

Email: [protected]@anstemp.in


[protected][protected][protected][protected]

From: Sales- ANSTEAM [mailto:[protected]@ansteam.in]
Sent: Tuesday, March 09, 2010 10:25 AM
To: 'Cristy.[protected]@relianceada.com'
Subject: RE: Please advice



Dear Sir



No one has come yet. Please advice



Regards



Md. Hashim

ANS Temp control Engineers Pvt.Ltd.

1/7466, Lane no-15, East Gorakh Park,

Shahdara, Delhi-110032

Tel:[protected], 20,

Fax.:[protected]

Mobile - [protected]

Email: [protected]@anstemp.in


[protected][protected][protected][protected]

From: Cristy.[protected]@relianceada.com [mailto:Cristy.[protected]@relianceada.com]
Sent: Friday, February 26, 2010 6:44 PM
To: Sales- ANSTEAM
Subject: RE: Please advice




Dear Mr. Hashim

The mail has been sent to the network team and they will come at your office in next 3-4 working days to check the signal problem and will resolve the problem as soon as possible


Regards
Cristy Joshi
Assistant Manager
Retention and Collection

"Sales- ANSTEAM" <[protected]@ansteam.in>

02/26/2010 06:29 PM
To
<Cristy.[protected]@relianceada.com>

cc


Subject
RE: Please advice














Dear Sir

Please advice
Regards

Md. Hashim
ANS Temp control Engineers Pvt.Ltd.
1/7466, Lane no-15, East Gorakh Park,
Shahdara, Delhi-110032
Tel:[protected], 20,
Fax.:[protected]
Mobile - [protected]
Email: [protected]@anstemp.in




[protected][protected][protected][protected]


From: Sales- ANSTEAM [mailto:[protected]@ansteam.in]
Sent: Thursday, February 25, 2010 10:04 AM
To: 'Cristy.[protected]@relianceada.com'
Subject:

Dear Sir,


We have 45 mobile connection of your company. Which are not working duty not proper signal for that we have facing a lot problem so, you are requested to provide to buster to us, or solve this problem.

Regards

Md. Hashim
ANS Temp control Engineers Pvt.Ltd.
1/7466, Lane no-15, East Gorakh Park,
Shahdara, Delhi-110032
Tel:[protected], 20,
Fax.:[protected]
Mobile - [protected]
Email: [protected]@anstemp.in

I HAVE HAD MAJOR CONNECTIVITY ISSUES WITH THE RELIANCE NETCONNECT+ IN PUNE'S SHIVAJI NAGAR SINCE I PURCHASED THE WIRELESS MODEM.

I GET EITHER ZERO OR VERY (S)LOW CONNECTIVITY. I HAVE COMPLAINED TO THE CUSTOMER SUPPORT SEVERAL TIMES WITH NO RESOLUTION. BELOW ARE THE MAIL COMMUNICATION HIGHLIGHTS.

RELIANCE NETCONNECT HAS BAD NETWORK IN PUNE. MUCH BETTER SERVICE IN MUMBAI.

SEE THE ATTACHMENT FOR THE SLOW DOWNLOAD SPEED.
_____________________________________________________________
_____________________________________________________________

Dear Mr.Sahal,


We regret the inconvenience caused.

This is with reference to your mail received at Netconnect Broadband+ regarding Coverage Related Issue, please note that your complaint has already been registered vide Service Request ID[protected] and we will respond to you shortly.

Further, we would like to inform you that we have taken up your issue with our Network department for further review and appropriate action to be taken. We are working on it and will get back to you soon.


Further assistance regarding termination of your Netconnect Broadband+ connection, we request you to reconsider your decision and give us an opportunity to serve you better.


Regards,



Pawan Bhatt

Netconnect Broadband+

Reliance Communications

-----Original Message-----
From: Lokesh Sahal
Date: Tuesday, April 13, 2010 12:24 AM
To: netconnect.[protected]@relianceada.com (netconnect.[protected]@relianceada.com)
Subject: RE: RE: Slow Connectivity: [protected]


I AM STILL GETTING ZERO HSD CONNECTION IN THE ADDRESS MENTIONED BELOW.

WILL YOU EVER BE ABLE TO RESOLVE THE ISSUE. LET ME KNOW IF YOU CANNOT RESOLVE THE ISSUE.

I KNOW THAT REFUND IS OUT OF QUESTION. I WILL SWITCH TO A DIFFERENT PROVIDER. MY FRIEND USES TATA IN THE SAME FLAT AND GETS FULL BROADBAND CONNECTIVITY AND DOWNLOAD SPEEDS THAT RANGE BETWEEN 100 KBPS TO 160 KBPS.

I DON'T EXPECT THAT YOU WILL RETURN MY MONEY. BUT I AM A TOTALLY DISSATISFIED CUSTOMER WITH YOUR COVERAGE IN THE LOCALITY MENTIONED BELOW.

IF THE ISSUE IS NOT SOON RESOLVED, CONSIDER THIS AS A GOOD BYE TO YOUR NETCONNECT SERVICES.


Date: Thu, 1 Apr 2010 18:07:12 +0530
From: Netconnect.[protected]@relianceada.com
Subject: RE:'ADAG=[protected]' RE: Slow Connectivity: [protected]
To: Lokesh

Dear Customer,

We understand your concern and apologize for the inconvenience caused to you and delay in response.

This is in response to your mail received at Netconnect Broadband Plus for your number [protected].

Please not that regarding poor speed issue, we would like to inform you that already your complaint has been registered vide Service request ID:[protected]. It is under solving status and we are working on it and will respond to you at the earliest.

We regret the inconvenience caused to you while using our services and are deeply concerned by the feedback received from you.

We appreciate your patience and co-operation in this regard.

Regards,

Sreenath P R
Netconnect Broadband Plus
Reliance Communications


-----Original Message-----
From: Lokesh Sahal
Date: Tuesday, March 30, 2010 05:42 PM
To: netconnect.[protected]@relianceada.com (netconnect.[protected]@relianceada.com)
Subject: RE: Slow Connectivity: [protected]

Hi,

Please see my responses INLINE with the message. Written in BLOCK/CAPITAL LETTERS.

Thanks,
Lokesh

Date: Fri, 12 Mar 2010 15:44:01 +0530
From: Netconnect.[protected]@relianceada.com
Subject: RE:'ADAG=[protected]' Slow Connectivity: [protected]
To: Lokesh

Dear Customer,


This is in response to your mail received at NetConnect Broadband. Please note that the speed depends on various of factors such as.


· the number o[censored]sers in your area,

· signal strength available at the time of connection,

· your computer configuration ,

· network load,
· internet traffic.
I UNDERSTAND ALL OF THIS, BUT NOW DAYS I GET ALMOST NO NETWORK.

Actual speed can be as high as 3.1mbps,but in most real world situation, customer can expect average speed of 500 kpbs since it is difficult to decipher the actual reason for low speed.


Further, please select the 'Hybrid Mode' while roaming/traveling. However, if you are in HSD network area then select 'HSD Mode' only. Also we request you to try using the card in a different location in the same premises. We also request you to use the USB cable to connect the HSD to laptop / desktop.


Further we request you to check the Network Setting and change the setting to HSD mode. Steps for Network settings.


· Open the dialer.

· Click on settings.

· Click on network (3 Network modes will be displayed).

· Broadband + / Highspeed 1x / Hybrid.
· Click on the Broadband + mode and click on apply.

I ALREADY DO ALL THIS.. IF YOU HAVE USER TYPES - PUT ME IN THE ADVANCED USER TYPES.


You can also visit our website for details of Netconnect Broadband+ coverage cities.Please find the URL mentioned below:


http://www.rcom.co.in/Communications/rcom/RNetconnect/coverage%20maps.html

I HAVE CHECKED THE SITE AND THE AREA I MENTIONED COMES UNDER BROADBAND COVERAGE AS IT IS AT THE CENTER OF PUNE CITY.


We also request you to delete temporary files/ cookies from your system. Check for Automatic Updates option. - DONE THIS TOO. I GET 2 MBPS BROWSING IN MUMBAI, BUT ALMOST NO CONNECTION OR SLOW CONNECTIONS IN PUNE.


For (Win XP/Win XP SP1/Win XP SP2): Right click My computer -> Click on Properties -> Click on Automatic Updates -> By Default it would be in Automatic (recommended)-> Select ->Turn Off Automatic Updates.


For (Win 2000(SP1/2/3/4) & Win ME): Go to Control Panel -> Select Auto updates and Turn Off Automatic Updates.

If you are using Windows XP, we request you to check the Task Manager for an Exe file named ISASS.exe. If available, please download the patch using Microsoft Windows update file or using the website given below.


http://www.microsoft.com/technet/Security/alerts/sasser.mspx
http://www.microsoft.com/security/incident/sasser_printxp.mspx



In continuation to your complaint regarding inability to contact Customer Care, we would request you to write us back with the following details:

* Since when you are facing this problem. I AM HAVING THIS PROBLEM SINCE I PURCHASED YOUR MODEM. I HAVE BEEN NEVER ABLE TO GET THROUGH.

If you still face the same issue please write us back with the following details as mentioned below, since we tried contacting on your alternate number [protected] but unable to reach you. YOU COULDN'T REACH ME BECAUSE NOW THE RELIANCE PHONE NETWORK HAS ALSO GONE PATHETIC IN THAT PLACE.

· Your Netconnect Broadband Plus number. MY NUMBER: [protected]

· Operating system. WINDOWS 7

· Data card make and model. WIRELESS DATA MODEM HSD USB CARDS, MODEL: AC2726

· Desktop/Laptop make and model. COMPANY - MSI, CR400

· Slow speed trend (Facing problem for whole day /for particular time period). WHOLE DAY

· With all sites/for particular sites facing this problem.NO. NILJYOTI SOCIETY, GOKHALE NAGAR, SENAPATI BAPAT ROAD, SHIVAJI NAGAR, PUNE, 411016. IN MUMBAI RESIDENCE I GET 2 MBPS BROWSING. IN PUNE I GET ALMOST NIL.

· Current location with landmark where you are facing the problem. LANDMARK: SENAPATI BAPAT ROAD

· Number of signal bars. ONE, TWO AND ZERO MOST TIMES. I GET 4, BUT IT DISAPPEARS IN FEW SECONDS. I GET ZERO COVERAGE EVEN FOR 1X SPEEDS.
· Best time to contact you at alternate contact number. ANY TIME WHEN YOUR NETWORK IS AVAILABLE



Regards,



Tina Mitra

Netconnect Broadband +

Reliance Communications


-----Original Message-----
From: Lokesh Sahal
Date: Friday, March 12, 2010 02:43 PM
To: netconnect.[protected]@relianceada.com (netconnect.[protected]@relianceada.com)
Subject: Slow Connectivity: [protected]

Hi,

This is to let you know that I have been experiencing SLOW CONNECTIVITY in the Niljyoti Society, in Gokhale Nagar, Pune. I get download speeds of 5 or 6 KBPS, which is unacceptable.

I try to call the customer care and I get a message saying that my number is invalid.

My number is: [protected]

When you claim UPTO 3.1 MBPS, then you should provide at least 100 kbps download speed. Shouldn't you?

RESPECTED SIR

I've purchased your RELIANCE netconnet brodband+ USB modem ,
model no. EC126 ,
colour- black
Rs. 3990.00

I was told by your people that , after purchasing RELIANCE netconnet brodband+ prepaid modem I can change my plans from prepaid to post-paid. And now they are saying now sorry you can't do this.

I'm felling like I've been cheated.

YOUR OWN RELIANCE netconnet brodband+ ALSO CAINTAINS FOLLOWING LINES.

"after 30 days or consumption of 10 gb data (whicheve is earlier) you can choose from any of the below mentioed below prepaid plans or walk-in to RELIANCE world / RELIANCE mobile store and migrate to a post-paid plan of your choice."

FOR YOUR KIND INFORMATION
migrate MEANS to move

If I'm wrong please let know me.

YOUR COSTOMER
( Sumit Ranaware )

baner road, near spice life . pune 411045

Hi,
I am Rashmiranjan with a mobile connection Reliance GSM postpaid. My connection is suspended since last 5 days.Reason being that I changed my address but didnt submit my address proof.
The same day I deposited my address proof in Reliance Mobile store, Joramandir, Kolkata-700059 and the verification was also completed.But till yet my connection is not yet activated. Even after following up with the store a number of times and mailing across to the Reliance higher authorities, no action has been taken till yet. Reliance Mobile provides the pathetic customer service who only believes in selling their sim cards and not customer satisfaction.

DEAR SIR,
I HAVE ALREADY ACTIVATED D.N.D.SERVICE THROUGH RELIANCE INDIA MOBILE FROM LAST MORE THAN 10 MONTHS.BUT NOW SINCE FROM 4 MONTHS I HAVE AGAIN RECEIVED THE UNWANTED SMS. I HAVE COMPLAINT OF WHICH THE COMPLAINT NUMBER IS[protected] IN JANUARY LAST WEEK.BUT TILL NOW I HAVE NO SATISFY RESPONSE & THE UNWANTED SMS IS RECEIVING CONTINOUSLY .

THANKS

UMA BANSAL

i had rel prepaid connection no [protected] on my name parveen singh , after resubmitting the id proof and address proof my phone service was resumed as service was stopped my home minister for security reason in j&k but after 18 days it stop working when ever i try to call or some one else call it says contact coustmer care for recuming the service when they were contacted they say to recharge ur phone i recharged the phone next day they keep on saying that it will start working but till date it is not working matter may kindly be checked

DT: 15/04/2010

Reliance Net connect Plus Data card not working properly

Sir,

I have purchased and taken the connection 8 months back of the Net Connect + data card no:[protected].At my office at R.P Raod,Secunderabad, am facing the problem from 6 months. It is disconnecting automatically every 4-5 min or there will be very less speed all the time. I have lodged the complaint many times 6 months back and one Mr.Gopi Krishna(Cell no:[protected]) has visited the place, tested the network and informed that there is poor network here and he will recommend to install signal booster at my office and also told that some one will contact me after that. But till date nobody contacted me instead i have called him and your technical support contact numbers[protected],[protected] and [protected] n numbers of times. Nobody is taking the responsibility to clear the complaint. My complaint is still not closed in there records also.

Iam requesting concerned authority to please look into the matter and take necessary action immediately.


G.Chaya Latha
Secunderabad
[protected]
(Reliance Broad band + number: [protected])

Vriti Infocom People sold us the reliance netconnect broad band for 3500rs and promised us 2 tickets to goa which v havnt recieved goa package & increasing bill month by month

Sir/Madam

I am a very old custome of Reliance Communication compay and my mobile No.[protected], I am not receive my mobile last 6 months, i had aware of company by customer call center, but company is not take serious, they are always give me excuse. I want to my mobile bill hard copy not by e-mail. Kindly resolve my problem, I know that is not a big issue, but it is very important for me.

Thank you

Sonu Thakur
[protected]

company cut my Rs.54 balance without my information.
and after asking about it they tell it is cut because i m using gprs and they charged Rs.2 per mb. with out my knowledge.
i m using Rs.303 per month gprs plan. and i have not know about company other gprs plan.

I HAVE USING RELIANCE BROADBAND SINCE LAST 1 YEAR. COMPANY PROVIDES VERY POOR SERVICES. BUT I'LL MANAGE TILL TODAY. BUT NOW MY BROADBAND CONNECTION AND LANDLINE NOT WORKING FOR LAST 18 DAYS. I HAVE MADE COMPLAINT 7 TIMES IN THESE DAYS. BUT MYPROBLEMS ARE STILL NOT SOLVED . DUE TO THIS INTERNET CONNECTION FAILURE I HAVE BEARED LOSS TO MY BUSINESS, BECAUSE MY BUSINESS IS GOING THROUGH ONLINE. NOW WHO IS GOING TO PAY ME THAT LOSSES. I AM, VERY FED UP WITH THIS INTERNET CONNECTION. PLZ ANYONE SOLVE MY PROBLEMS, AND WHAT ABOUT THAT LOSS.

Hello Respected,

Two years back I had Reliance USB Huawei EC325 CDMA data modem from Reliance Web-World.
This modem is compatible with Operating System like Window XP, Vista and 2000.

Now I have to use same modem with Windows 2007, So I demanded for drivers compatible for interfacing with Windows 2007. But they are telling me to purchase new modem.

I am not satisfied with there option as Windows version changes I have to purchase modem parallel to that. THis is not done.
I demanded for drivers but they denied saying we are not able to find drivers.

I have taken a connection of Reliancs GSM a few month back. From the day i have taken the connection it has causing me lot of trouble. The messages sent ae not delievered evenf after a week has passed. There are also frequent call drops and when i try to dial the same number again its cay this route is busy...etc,. etc... But when i dial same number from other network , Airtel to be precise , it is connected easily.

Wen i contacted there customer care , they said that there was a network expansion going on so there will be a problem upto Mar 25, 2010 and after that it would be resolved.

Shame on Reliance GSM that baosting about their network as India`s best they are not able to provide reasonable quality of services, leave aside good quality.

Another feature of reliance is their customer care , the executives didnot have a bit of manner to speak to cusotmers, they never call back even if they assure to do so...

I just wanted to say that those who are planning to take a Reliance GSM please think twice...

(While writing this i am trying to make a call to a number and i have tried more than 25 times but still there is a message that the route is busy.). The same number i have called from another mobile , airtel to be specififc and its connected instantly,

Just go through Reliance GSM Tag line : India`s number One network ..., i would like to complete it.... in poor services. (NO one can provide more pathetic services than us..)