Reliance Communications Complaints & Reviews

i have purchase a sim card & i submit id proof 3 times
but my sim is not working my mobile no is. [protected]

Reliance Broadband Services — They Collected Someone's Money from Me!

Reliance Broadband and Anil Ambani's most businesses really suck.

Reliance broandband guys sent some collection agents to collect someone else's money from me.

They warned me if I don't pay it...they will cut the connection.

Now, I reached out their customer care and they are taking NO ACTION.

Will see if I can get it refunded or I will make use of no reliance stuff in my life!

Reliance Broadband — Abruptly termination of service

I girindra Kumar jha with user id[protected] was using Reliance broadband service since long. I was paying the bill on or before time regularly but on 6th April 2011 my service terminated by Reliance without my knowledge and without intimating me.
On the same day I spoke to their customer care I was being told that they received a mail from me regarding termination request.When I strongly opposed they took my complain no[protected] and promised me that it will be resolved soon. Then after I regularly followed up with their customer care, Nodal officer followed by mail but in vain. In fact they kept the matter lingering and after one month they ultimately said that it could not be reconnected.

Therefore I am being forced to put complain to You, please look into the matter and do the needful.

Regards
Girindra Kumar Jha

Reliance GSM — very bad network

Sir
i have purchase a relience gsm connection & reacharge the std calling card
in std calling card night calling 11 pm to till 6 am all rilience to relience calls are free
i have call to my friend at 11 pm but call not connected i am try many more time
call connected after one or two hours only same time i call to my freind by normal call so call connected only one time because this is chargable so please chack the problem & solved this otherwise refund my money & disconnect my no.

Reliance GSM — BAD NETWORK

Respected sir,
i have purchased Reliance GSM approxmatly 5 months back with the number [protected]. From nearly one week the network is not connecting to my mobile but showing "Emargency" somuch of times so that i am getting irritation with thier service.some times it was connecting and most of times automaticaly disconnecting during i am in conversation with others.Due to that my mobile also getting switched off automatically so that i dusturbed a lot. And somany people like me are suffering from this company's network. so i request you to solve our problem and help us as soon as possible.

Thanking you sir.

Srinivas

have purchase a relience gsm connection & reacharge the 650 INDIA calling card
in std calling card night calling 11 pm to till 6 am all rilience to relience calls are free
i have call to my friend at 11 pm but call not connected i am try many more time
call connected after one or two hours only same time i call to my friend by normal call so call connected only one time because this is chargable so please chack the problem & solved this otherwise refund my money & disconnect my no.
I HAVE CALL CUSTOMER CARE BUT ALL CUSTOMER CARE AGENTS GIVE ME THE RESPONCE
SOORY FOR THIS OUR SYSTEM IS NOT WORKING PROPERLY SO YOU CALL BACK AFTER SOME TIME

Reliance GSM — NO/very Bad Network

Hi,

I brought a Reliance GSM number couple of months back. I am facing hell lot of issues with my new number. There is no network/bad network/cant make calls. I really don't know what to do. Hope this site could be of some help.

Regards,
Abhishek Kukreti

sir i am living in bahraich district-risia baazar,
pin-271875

here is ur gsm tower...which is nt workng from 1months...i tell to our distributr but he didn't listen

and saying i hav talk to company...and company manager is saying that generator is dead...and changed in december

but sir here is a lot of customer of reliance...and r angry with ths netwrk

so i request u to plzzz tackle ths prblm by sending and expert engineer fr furthr infrmtn u call me on [protected]
i hav not giving u the no. of no. gsm bcz signal is not thr, currently

yes you are true dude, i to bouhgt the reliance sim many months back but i used it not even for couple of days, because since from 7 years there is no network in my colony(AP, Hyderabad, BHEL colony, MIG phase II) nad im complaing but no one is caring, i think ambani dont care for the users or his customers as he got much of money..

Reliance GSM — Bad network, bad service

HI All,

I just read all the compliants with respect to reliance GSM service. I am also facing the same problem as the network is pathetic. My number is [protected]. Relaince has commisioned the services without proper network coverage. They are just making the fool out of the system and the Regulators. I am not bale to understand why are the regulators not cancelling their license.

At present I feel it is a better and time saving effort if you can move to another service provider.

ya i agree the network is really vey pathetic..

Reliance GSM — Activated Service without consent

Sir,
I received an SMS from Reliance GSM Services last month to call at a TOLL FREE No. to JUST LISTEN to a Mantra.
The SMS reads like this :

" Hi,Maine aapke Jivan ko behtar bananeke liye ek mantra dedicate kiya hai.
Mantra sunane ke liye dial kare toll free 5646415. No call charges "

Now , as it is clear from the above quoted SMS that there is NO INFORMATION whether the mantra service would get activated JUST BY CALLING ON THE TOLL FREE NUMBER.
But still to my amazement ( when I came to know of the fact later ), as I called on Toll Free No. given above they activated "Mantra Services" on my number and deducted Rs. 30 immediately .
The same amount Rs. 30 has been deducted from my balance this month also.
When I called Customer Care they asked me to call on a number they gave me. When I called at that number there was NO RESPONSE.
I called Cutomer Care again and the same thing happened.

Sir, it is very sad and painful for me to think of such frauds being done by almost every BIG MOBILE SERVICE PROVIDING COMPANY with most of the individuals using their Services and I think it is not a matter of just Rs.30 but a matter of FRAUD & CHEATING with the public by such Big Companies and that is what hurts more. Are these Companies any better than the ROBBERS robbing a bank? They are simply busy making money, be it by ROBBING / LOOTING the emotions and trust and money of the general PUBLIC.
If I was some what weel off I would really have filed a PIL AGAINST SUCH FRAUDSTERS.
Seeking some action from your end.

Reliance GSM — services activated without Consent

MY Mobile no [protected] .

1) On 24 th july I got SMS that your Dear customer you are subscribed to caller tunes my 10 rupees are Deducted , Who told reliance to do that ?
2) Then I get another message on 25th july YOUR subscription to CRBT service has been renewed at rs 30 , now what is this ?
Did I tell you people to do that why you are fooling customers .
I don’t want to use bad words , otherwise I can create a seen in Reliance OFFice .
Who told reliance to activate any services did i told them ... no i didnt then why they have activated and charged me . It will be better if you will refund my amount .
Even i have given request for DND activation still not done .
Req no :[protected] .

Who told to activate such services .

Reliance — survive without consent

I would like to raise the issue with this forum. Reliance has activated CRBT service without my consent on my mobile number [protected]. I recieved a message saying that CRBT has been activated and Rs 30 was deducted my Prepaid Account Balance.

Reliance GSM Prepaid — Bad Network Service

The Network Connectivity of Reliance GSM is very Bad. I am trying to call to any one and on any network,but not a single call is connected. After that i am trying to complaint to Reliance GSM Customer Care through their site , But not a single complaint has been posted.

Reliance/ GSM — Activating service without customer consent

I have a reliance GSM connection Mobile no. [protected] in my name Arup Sarkar.Without my Consent the company is activating their service and cutting amount from my account. And once complain is filed they are not at all listening neither returning my money. And it is repeated more than twice.

Reliance GSM Mobile Service — ACTIVATING SERVICES WITHOUT MY CONSENT

Dear Sir,
I have been using Reliance GSM service (Mobile No-[protected]) form last one year since then it is harrasing me by activating lots o[censored]nnecessary services like-caller tunes, astro pack etc..to my moble no without my request and deducting their charges which I am not supposed to pay.

That recently they have activated cricket pack to my number and deducted Rs 45/- without my request/consent. I have tried to contact their customer care but they did not pay any heed to my request, rather I have emailed their customer care and TRAI also but till now I did not get any mail form their end.

I therefore request your goodself to intervene into the matter and try to refund my Rs 45/- ,deactivation of the said service and take necessary action against these companies.

Yours faithfully,
Somnath Das
M-[protected]

BALANCE DEDUCTED FROM ACCT.
Dear Sir,
I have Reliance 3G GSM sim no [protected].As on 08/03/2011 at evening I was recharge my acct with rs 222 .The conformation msg delivered in my Mobile.I check my balance show rs 201.
After some time i check balance but the no balance in my acct.In this time i did not make any call.No any service running in my sim.I was no use interner.
I call customer care 8/03/2011, 09/03/2011, 10/03/2011, but they said there are no balanced in your acct. They are not any responce to me.
I therefore request your goodself to intervene into the matter and try to refund my Rs 201. and take necessary action against these companies.

Yours faithfully,
ASHOK KUMAR
[protected]

Reliance GSM Prepaid — Excessive charging

i'm using reliance prepaid number n My number is[protected]. I've been charged excessively on local calls and also on calling toll free number. I'm very irritated because there is no satisfactory reply from reliance customer care either. Please do something about it.

Reliance Net Connect : Worst customer care

I took a Reliance Net connect+ data card on 23rd May 2011 for internet connection. I submitted all the required documents The contact person said it would be activated on the same day. It did not happen and when I contacted later they told me that it will take 24 hrs to activate. In fact, it took more than 24 hours to get internet connection. I was able to get connection for few days (around 4 days) and all of a sudden it stopped working. Then the nightmare started.

It started showing error while connecting like "error 628: connection was terminated by remote computer ..", on repeated trying it showed "remote computer did not respond". I tried contacting customer care, local contacts for reliance net connect to solve the issue. No one was helpful. Some of them were saying "it would be activated with 2hrs", "it would be activated within 24 hrs", etc etc. None of them worked and it was all to make a fool of the customer. Since them, i am calling, talking to all these people to get the problem resolved. One call to customer care told me that the verification had not been done. I wonder how it was done even while submitting all the documents.

In between, another reliance net connect local agent told me that they need the latest address proof document (latest electricity bill) and I replied that I would send them the latest one (Month of June 2011) as soon as I receive it. I had send the same on 7/June/2011 and called/SMSed them to notify the same. They callously replied that it would be activated by next day. Till now (8/June/2011), it is not activated to connect to internet. I am getting the same error.

I have been calling, sending SMS for so may times to get this problem resolved. No one seemed to care about this. They just care about selling the data card and adding a new subscriber, their service ends there. Few others give false promises like "within 2hrs" etc. Whenever I try customer care, it is always busy and the customer care officer does not seem to take note of what all I have to say. Some times, the customer care automated message say the wait time is 60 sec, infact I have to wait for more than 5 minutes to get a customer care officer.

This is a classic example of worst customer service. All they care is selling the data card and adding a new subscriber. They all tested my patience to the limit. They have no commitment or care about customer problems. Why should I wait for 2+ weeks to get an internet connection which is less speed (practically) when I can get a broad band connection {10Mbps LAN] immediately. How does one feel if they take a phone connection and they wait for activation for 2+ weeks to make a call. They are making bad name for brand Reliance. Worse all, they all made lot of error for the entry for my name, email etc in their system. That too even when I gave all the details correct.

I have decided that if my connection does not get activated by tomorrow, next I will be calling the customer care to close the connection. There are various options available, why should I wait for some which has no concern for customer care?

Enough of Reliance, also that would be my feedback to all those who I know.

Could you please post more details like your mdn no.

majey nav atish p. dawande aahe mi reliance netconnect no.[protected], ha 1varsa pasun waprto aahe startingla mala changli speed milali pan 4mahinya pashun mala 100kbps speed milat aahe, reliance netconnect muley mala khup trash sahan karava lagat aahe majey kam internet slow aslya muley veleywar hot nahi mi cust carela pan yachi mahiti dili pan mala kahi probleam var solution milaley nahi, pls ya gostivar dakhal ghyavi aani majya ya problem var kahi suchwavey, thanku


regard
Atish Dawande
[protected]

Dear sir,
Am using Relaince GSM prepaid service. my cell no is +91 [protected].
Most of calls and sms are coming ads only.
those is very irritating me.

Ritesh H. Rathod

DEAR SIR,
MY NAME IS VISHAL DWIVEDI
I HAVE RELIANCE GSM CONNECTION. I AM USING THIS NUMBER VERY LONG TIME. NUMBER [protected]
BUT NOW A DAYS THEY HAVE ACTIVATED SOME NEW SERVICES WITHOUT MY PERMISSION
WITH CHARGES. I AM VERY UPSET ABOUT THIS. I HAVE SENT SMS TO THE CONCERNED NO EVERY TIME OF ACTIVATION (3-4TIMES) & CALLED UP TO THE CUSTOMER CARE BUT AFTER WAITING FOR A LONG TIME NO CUSTOMER CARE EXECUTIVE RESPONSE & THEY HAVEN’T GIVEN MY MONEY BACK.

I CONFIRMED THAT MUSIC SERVICE IS ACTIVATED 4-5MTHS BACK & CHARGED RS. 30PM WITHOUT MY PERMISSION OR ANY PRIOR INFORMATION.

I AM FED UP WITH THE SERVICE. I AM PLANNING TO SWITCH TO ANOTHER SERVICE PROVIDER

Hello,

I had purchased Reliance GSM SIM card from the Reliance Franchisee Located in greter noida, on 21/01/2012. Mobile No Purchased: [protected]. I have submitted all the required documents and forms on same day.but number not activate so i have required documents submitted second time in reliance care in sec 18 (opposite of GIP) on dated 15/2/2012 and then number had activated but our number is disactivate on dated 20/2/2012. I am suffering from this problem Please solve my Problem soon.

Thanks & best regards
Murlidhar

Reliance — Reliance (CDMA) cheats customer

To,

Ms.Lakshmi V
Reliance Communications Ltd, RCOM House,
3rd Floor, B Block, 8TH Mile Stone,
Hessarghatta cross, Tumkur Road, Bangalore – 560057



Sir/Madam


I am santosh, I use reliance mobile (CDMA) No. is [protected] from the last six months.

On 15 the June 2009 I lodged a complaint in customer care center (request) No.[protected] as the service provide as deducted Rs 10 as love pac activation as I have not activated any package since starting. Customer representative asked me to wait 48 hours to solve the problem. After more than 48 hours I called customer care as my complaint was not solved. The representative took another complaint (No.[protected] on 18th June 2009 and asked me to wait another 48 hours. On 20th June I received an SMS stating that the service provide as deposited RS 10 in my account. When I checked the balance it was showing Rs -6. When I again called up customer care they again took complaint and asked another 48 hours to solve. But till now the problem has not been solved after many requests.

When I asked customer representative to talk with their senior persons they made me to wait nearly an hour but went in vain as there was no response.

Although I sent DNC SMS to 53733 after irritating many marketing calls as soon as I got the mobile but I still receive some kind of marketing SMSs.





copies to,
Telecom Disputes Settlement Appellate Tribunal, New Delhi

Same thing has happened to me. During some renovation process, my reliance mobile(that I rarely use) No. [protected] got misplaced in my house during Mar 2009. At that time the available balance was around Rs. 70 and a life time validity till the year 2020.

Last week I could trace out my mobile and after charging the battery, when I tried to make a call, I got the reply that I am having insufficient balance. When I checked up at *333, on 01.07.2009, I was told that I am having a negative balance of Rs.18. The reason is I am supposed to have subscribed to some of their dirty masala jokes downloads, when my mobile was not even switched on.

The customer care person assured that he will reverse the wrongful debits in 48 hours (my complaint no.[protected]. But today I am only getting a message that they have deactivated my earlier so called request for jokes. Upon taking up, I am simply being told any representation for reversal of debit has to be done within three days.

Reliance CDMA — Cheating

I was called by an executive from reliance to convert my prepaid connection into post paid on[protected] by saying that i will get 10% discount on each bill.I selected a plan of Rs.770/- rental /month.A Boy was sent to me for collecting 500 cash and identity proof.next day my address verification is also done but still today my connection is prepaid.

reliance cheeting cods

Dear Sir/Mam,
This is Arulkannan from tamilnadu, i amusing reliance cdma mobile number([protected]).However last two months i am getting the problems related from the sms means i have not received any sms properly & its not going to another number properly .So i requested them to solve this problems .Even i have tried many times to your customers but nobodies attending my can and still i have no solution for this so please try to solve this problems

Dear Sir/ Madam
I am the customer of reliance mobile cdma service in that company always renewal without any reason and there reply is very indecent against me when i ask my problem in customer

Dear Sir/Madam,

I have lost my Reliance sim card (GSM) baring cell no. [protected]name as “Kunal –Group “(purchased at Pune) lost at pune at 4 pm.Lastly I used this sim on 19/05/2010 in pune till 4 clock after that yesterday I have tried to reach my no but it has been switched off.

So sir i request you to please block my no. so it can't be used by anyone in a wrong manner.

Please treat it as priority, i[censored] have any questions, reach me at [protected]& mail ID is bhkt.[protected]@gmail.com and [protected]@rediffmail.com.Please inform me the update.

Further, I would like to take the same no. again AEAP.
Kindly do the needful.
Awaiting for your reply.

.

Thanking you!

Best regards,
Bhakti Kadam

Reliance GSM — No incoming call, no outgoing calls

This is very said to know that after the death to a dhirubhai ambani both of their elder brother are only trying to get money and money and their services deteorited day by day..


I have a reliance GSM sim and currently i am a user of it. Whenever i am trying to make a call from this number , i always getting a message that unable to connect. Even this problem not only stops here, i am not able to recieve any call . My incoming is also not working. I have lodge a complaint lot to times in the reliance GSM complaint cell but always i got a same message over phone that sir actually we don't have any supervisor on floor right now and we will call you later.

Please help me ..

Thanks and regards
Dharmendra

Reliance GSM — no outgoing call

After MNP from reliance cdma to reliance gsm my gsm sim got activated and received your activation sms but my outgoing call service is not yet started & can only receive incoming call i have tried complaining in reliance web world and customer care but they say try calling after 2 hrs ur service will start but its been 5 days my services is not yet started they even told me to do a recharge of 50 rs and see i have even tried it but my service is not yet started
please try 2 solve it as early as possible
my mobile num is [protected] and date of gsm activation 31 jan

Dear Sir,
i would like to get outgoing/incoming call details for my reliance gsm no [protected] for the month of Jan. &Feb. 2011.
kindly do mail me at the earliest

Dear Sir,
i would like to get outgoing/incoming call details for my reliance gsm no [protected] for the month of MAR & APR. 2011.
kindly do mail me at the earliest

sir get outgoing call details for my reliance gsm no [protected] for the aug 2011 send my email

i would like to know my outgoing calls lists so please send the list to my email...list of last 1mnth

i would like to know the outgoing calls of my number [protected]..please send the list of last 1mnth to my email please

dear sir/madam
i would like to get outgoing call details for my reliance gsm no [protected] for the month of sep oct nov 2011
kindly do mail me at the earliest.
my email is
[protected]@yahoo.com

sir my no.is [protected] relince gsm in delhi so i request call detels incoming&outing plese send my email id:kumar.[protected]@gmail.com 10dec to 20 dec2011

Dear Sir,
i would like to get outgoing/incoming call details for my reliance gsm no [protected] for the month of Dec. &JAN. 2011.
kindly do mail me at the earliest
[protected]@yahoo.co.in

Reliance GSM — all incoming and outgoing details

i need my all incoming and out going details , with my sms logs am getting unauthrised calls and flash sms from company so am having my prepaid account balance is deducted kindly send me my call details

Dear Sir,
i would like to get outgoing/incoming call details for my reliance gsm no [protected] for the month of March-2012
kindly do mail me at the earliest
rabinath.[protected]@gmail.com

i would like to get outgoing call detatails for my reliance gsm no [protected] for the month of march&april 2012 kindly do mail me at the earliest
[protected]@gmail.com

Reliance GSM — incoming and outgoing call details

Sir,
My name is Mr.Dhirajpal Singh, . My mobile no. is [protected]. Sir I want to know about my incoming & outgoing call details from 01.06.2012 to 05.06.2012.

sir my no is [protected] reliance gsm in nagpur so i requeat call deatil incoming otgoing please sens my email id [protected]@gmail.com marcg n june 2012

i would like to get outgoing/incoming call details for my reliance gsm no [protected] and videocon no. [protected] for the 07/11/2012 (between 11.30 pm to 1.00 am)
kumar.mobile.[protected]@gmail.com

Reliance GSM — outgoing call details

Sir
please help me, i need all outgoing call last month of my number [protected], i have some personal use please help Asap.


nirakar
[protected]

i would like to get outgoing/incoming call details for my reliance gsm no [protected] for the month of dec 2012.
kindly do mail me at the earliest on my email id anjusisodhia.[protected]@gmail.com

i would like to get outgoing/incoming call details for my reliance gsm no [protected] for the month of 2012 decembar, 2013 january, february.
kindly do mail me at the earliest on my email [protected]@yahoo.com

Dear sir,
I would like to get my reliance number [protected] incoming and outgoing calls list of last month jan13 to feb13. kindly 4wrd to my mail [protected]@gmail.com

dear sir i want my cell no [protected] incoming and outgoing call on [protected]@yahoo.co.in

sir my no.is [protected] relince gsm in daman so i request call detels incoming&outing plese send my email id [protected]@yahoo.com 10dec 2012 & 9march 2013

Dear Sir, my phone outgoing is not working Last 20 hour from Ghaziabad...Wht behind it's reason..
Pls rpl me on [protected]@gmail.com..

sir pls give call details of my number [protected]. in the month of march and April incoming and outgoing. if it possible message detils also

sir my num. [protected] ki outgoing call reord (april) mouth ki

Outgoing Call Detels

sir
my name is ganga ram . i have taken my reliance gsm sim . my number is [protected] .
sir i want to know about my incoming and out going call details form 23.03.2014 to 30.03.2014
kindly register my complain & take necessary action immediatly .
please sir

thank you
ganga ram

dear sir/madam
i would like to get outgoing/incoming call details for my reliance gsm no [protected] for the month of 1 apr to 13 apr 2014.
kindly do mail me at the earliest on my email id i.e [protected]@gmail.com

Dear sir,
I would like to get my reliance number [protected] incoming and outgoing calls list of 12/04/2014 to 14/04/2014 kindly forward to my mail [protected]@gmail.com.

Sir my reliance number [protected] call detils. 1.8.2014 to 20.8.2014 ( outgoing and incoming) plz..my.mail [protected]@ gmail.com

Dear sir,
I would like to get my reliance number [protected] incoming and outgoing calls list of last month Aug14 . Kindly 4wrd to my mail

[protected]@gmail.com

SIR, PLEASE SEND ME INCOMING CALLS LIST FROM 2014 MAY TO OCTOBER 2014. MY MOBILE NUMBER [protected]. THANK YOIU SIR. FROM POLISETTY BALAKRISHA.WANAPARTHY TOWN OF MAHABUBNGAER DIST. TELANGANA STATE.

sir
my name is parameswaren . i have taken my reliance gsm sim . my number is [protected] .
sir i want to know about my incoming and out going call details form 01.07.2014 to 30.12.2014
kindly register my complain & take necessary action immediatly .
please sir

thank you
Paramasivam

Email id: [protected]@gmail.com

Dear sir/madam
I would like to get my reliance no. [protected] incoming and outgoing calls list From 1 jan.2014 to 31 jan 2015. This is very important for me. kindly forward the detail to my mob. no. or my email- [protected]@gmail.com. thank you

Dear sir,  

I would like to get my reliance number [protected] incoming and outgoing calls list of this month from 1march 2015 to 26 march 2015. kindly 4wrd to my mail [protected]@gmail.com

dear sir,
hi i am thakur and i would like to get outgoing/incoming/missed call details for my reliance gsm no [protected] and [protected] for the 1 jan.2015 to 30 may 2015.
Please send details this mail id
[protected]@gmail.com

Dear Sir/Madam-

I would like to get my reliance number [protected] incoming and outgoing calls list of dated-05.08.2015 to 12.08.2015
Kindly forward to my mail id-dasnabajyoti.[protected]@yahoo.co.in

Dear Sir/Madam-

I would like to get my reliance number [protected] incoming and outgoing calls list of dated-05.08.2015 to 12.08.2015
Kindly forward to my mail id-dasnabajyoti.[protected]@yahoo.co.in

Dear sir,
I would like to get my reliance number-[protected].Address-Akshay Raka, Bakasara, , Ratnagar bisol, baleswar.
pl Icoming and outgoing calls list of dt-05.08.15 to 15.08.2015 till.kindly forward my [protected]@gmail.com.

so sad and frustrated that reliance outgoing call is not working here in new delhi today

I want to call detail my reliance gsm no [protected] in my email id before one month

Plz send me my call detail imigiatly

dear sir
i would like to get m, y relance number[protected] in coming and out going calls list of last year2015 august to november kindly 4wrd my mail [protected]@gmail.com

Dear Sir,
i would like to get outgoing/incoming call details for my reliance no [protected] for the month of Jan-2017 to March 2017
kindly do mail me at the earliest
atale.[protected]@gmail.com

Dear Sir,
i would like to get outgoing/incoming call details for my reliance gsm no [protected] for the month of Jan 2017 to March-2017
kindly do mail me at the earliest
atale.[protected]@gmail.com

Reliance Communications — incoming/outgoing call details

46 Reviews
As ashish1979
Submit a Complaint
dear sir/madam
i would like to get outgoing/incoming call details for my reliance gsm no [protected] for the month of May 20
kindly do mail me at the earliest
lasan555.[protected]@gmail.com

dear sir/madam
i would like to get outgoing/incoming call details for my reliance gsm no [protected] for the month of August to September
kindly do mail me at the earliest

I hv broad band connection with Reliance UP to December 24 th 2014 on same day I hv cancelled my connection still I am receiving bill
Also 29th December I receive call from customers care they said they are giving 3 months free of cost they said we are convert to that plan so pls wait 3 month after that still not interested we will cancel

But I am receiving bill

Pls solve this problem.


My no [protected]

Reliance Netconnect — Neglected and Helpless

I am an unfortunate holder of a Reliance mobile phone No.[protected].

I cannot send SMS to my daughter’s mobile when she goes abroad on work.

My complaints to the company’s Customer-Care help line have had no effect for over a year. They never say they cannot do it, but make you go round in circles with one false promise after another. I must have exchanged at least twenty emails but in vain. The common feature of the help line’s reply is the following ironic sentence:

“We understand the inconvenience caused to you and take this as a feedback to improve our services to meet your expectations.”

There is, of course, never any change. They just do not care.

When I tried calling my daughter from my mobile, I was asked to pay a deposit of Rs.2000/-. I did that, and when my daughter was in Indonesia next I tried calling her. But I could not connect.

I could neither remain in touch with my daughter by SMS nor mobile.

I got fed up, and thought of going to another mobile service provider after the number portability starts from 31.10.2010.

I gave a written request to the company to refund my deposit of Rs.2000/- on 26.7.2010, and I was told it will take 45 days. When nothing happened till end of September 2010, I made a complaint to the Customer-Care help line by email. I must have already exchanged a dozen emails, but there is no action so far. They have the most ingenious methods of keeping a customer go around in circles. They have twice tried telling me the amount is “Not refundable”. When I contest this, they promise to refund. It is more than obvious they will keep me hanging for ever.

Is there any way the company can be taught an unforgettable lesson?

Hi there,

As per our discussion, you have been informed about the Rs 2000/. Deposit cheque that has been processed by us. You should receive the cheque within the next 29 working days.

Regards,
Reliance Communications Online Support Team

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I have complained about the way I am losing money with my prepaid netconnect datacard connection but I didn't get any reply on that. I also spoke to customer care people but they are helpless in resolving the issue.

Briefly the problem is that I have changed to Prepaid plan for the netconnect datacard. Before changing I lost my money without using the connection and I were to wait for 2 months to change my plan to Prepaid even after applying for changing to prepaid. You can check the history o[censored]sage of my datacard and you will realise how much money I paid towards the monthly charges when I was under Postpaid plan. It is very difficult procedure to change to Prepaid and I managed to get that converted to Prepaid.

After changing to prepaid plan also it is not that helpful for me to use the datacard to the max amount that I recharge for. 30 Days is the maximum validity period using which I use to recharge for and I don't need to use the datacard regularly to get the total amount utilised for whatever I recharge for and once the validity period expires I am losing my money. This happed twice in last 3 months and each time I recharged using Rs.350/- and used it for one or two hours only.

Could someone please look into this for GOD's sake and refund my money based on my usage. I was not aware that after 30days the money will be lost but I was under impression that even after the validity period expires and If i recharge again I will retain my old balance similar to mobile usage. It seems to be something different for DATACARDS and it is ridiculous to say that such policy is inforce for Prepaid wireless internet connection plans.

Reliance OR any other such provider has to change such policies eating up customer's hard earned money without any courtesy. Please review those policies and please refund my money based on my usage for last 3-4 months.

I want to change my reliance network to other network. Why because you are not supporting to me what did i asked to your call center executives. And what i told send the call charge detils to my id and adrees. then what can i do now ?
Please so action on your executives and repla to me.

MD Ghouse uddin
Ph no:[protected]/[protected]
[protected]@yahoo.com