Reliance Communications Complaints & Reviews

reliancebroadband — not giveing service &no response by staff

my internet is not running from last 15 days i had complaint this many times they provide me complaint no.s but not giving response afterward there staff will not coperate when i registered complaint personlly in their local office.i complaint to mr.vaivabh, mr.suraj singh, mr.prajesh viskarma, mr.prasant etc many more theses all persons says that they solve my problem with in 24 hours but not giving response afterward.

speed is 100 % O K BUT THERE IS NO COMUNICATION BETWEEN BILLING PERSONS AND CUSTOMER. AND ALSO SEE NO RESPONSBILLITY FROM TECHNITIANES AND RELIANCE STAFF TO SOLVE CUSTEMER PROBLEMS.

verma — Broadband

I am a BSNL Landline & BroadBand Customer.
My Landline No. is 2381255.
I would like to share many problem with BSNL Service.
My broadband connection is not working properly for the last15 days.
My connection is getting disconnected every two minutes frequently
Please check my complaint

Reliance Broadband — No Acknowledgement for Payment

Reliance Broadband payment acknowledgment bills not provided.

Reliance Broadband — No Installation Till Date After Assuring to install Within a Days Time

Dear Sir

We have taken a Broad Band Connection with Reliance Communications in the name of Nidhi Dhakad and paid the deposit on 18 Apr 09 vide ICICI Cheque no 558786.

The filled form were given along with cheque with the commitment that installation would happen with in a days time.

Till today installation has not happenned and the person concerned always makes commitment but it never gets fulfilled

We seek compensation for mental harrassment for the same.

Himanshu
[protected]

my user id no[protected] regularly facing problem in use, several time complaint made but no permanent solution, request you to needful so i can use un interapted service.THANKING YOU

Sir, Ankit Khurana reside at MALVIYA NAGAR, Jaipur, Rajasthan applied a broad band connection on 20th june 2009 at your relliance communication, orbit mall, second floor, ajmer road, jaipur office.One of your executive name PREETI RAO came to my house along with new connection form and took all the legal documents, signed form and 500 Rs. cheque (PNB Malivya Nagar Branch) with her on 20th June 2009. & promised me that i 'll get connection in 4-5 Days. Now more than one month has been passed and nor she is responding to me neither she is picking my calls. When i directly connected her in her office seat than she introduced me to the ASM, named VIJAY SINGH. and he commited to gave me the connection in 2 days. but he is also on the Preeti's path. He is not responding me and not picking my calls. When ever i called him from different numbers, he picked and talks very rudely. i am also asking for Subcription ID but he is not giving it to me. I have also complained to his Seniours named- ANAND VERMA ([protected]), AKSHAT SAXENA ([protected]), DILIP[protected]. I ALSO COMPLAINED IN THE CUSTOMER CARE but they all are helpless.

Now its my last mail to you. if i will not get any response from your side than i have to reach to the CONSUMER COURT. I HAVE ALL THE PROOF REGARDING MY COMPLAINS AND HARESSMENT.

Waiting from your side.
Executive names:
PREETI RAO - [protected]
VIJAY SINGH - [protected]


From
ANKIT KHURANA
Mob.- [protected],[protected]

I am agree with you as they have taken money from us on[protected]Rajdeep Pareek) and told us that they (Reliance ) will install broadband connection by end of 21st Aug 2009. But no connection installed. After my complaints they have hand over my case to Mahesh Agarwal on 23rd aug 2009 who told us that he will install mys broadband connection within one week. But no connection installed at my address. When I have speak with Mahesh he told me that wire has been installed and reliance broadband will deliever username and password on 30 aug 2009. But no User Id and password given. When I contact Mahesh again he didnot pick my call whole day. I have called to their business manager Girija Kumar Jha he on 9-1-2009 he told that he will be able to reply by 2-9-2009 and tell me the whole status by 9:30. But he did not make any call to us and when we make call to him he has just cut our call, we have make call 5-6 times again in next 2 hour but the response was the same. At 1:00 o'clock we went again to orbit mall, reliance broadband office ask about status he told that girijakumar Jha told me that he will make me call in 2 minutes. We have waited over there office for another 1 hour Talk to other person Salim, Anand Verma, Mukesh, Security guard but no response came. We dont no know whether they are installing our broadband connection or not. Even they have taken our money. Is Reliance is hire such kind of employee who is making his customer so fool. Really Reliance Broadband should be shame on this kind of process. If They can not provide service then why thery are taking money from clients. I have a loss of 5 lakh in between this time, and mentally harassment is other part. I want to ask this Question from Anil Ambani and Mukesh Ambani, What they are doing? Is Reliance has hired corrupted person in their depatments. Actually we are making wrong decision from our side that we believe Reliance communication is a good company, but the staff they have hired specially for Jaipur branch making them and their brand guilty. If the people like Girija Kumar Jha, Anand Verma, Mukesh, Rajdeep Pareek, Mahesh Agarwal and salim then let give chance to us young brigade.

Thanks
Naresh Sharma
[protected]

I have deposited 1650 rs for broadband connection more than 1 month ago but due to some reason no broadband connection provide to me, i have done lots of cal and mail for refundable of my deposited but no dd of my money provide to me. in 3 days i will registered a case on your company in police station and consumer court also.pls take effective step to solv my problem.
sales man govind meena phone no-[protected]



name-manoj kumar verma
address- 26-raiger basti, mansinghpura jaipur
mobile no-[protected]

Reliance Broadband — neither installed nor refunded my amount

Hi,

This is bujji (name changed) from bangalore. I had applied for the new broad band connection on 14th Sep. till now (nov 3) i had not get installed at my doorstep. Even before confirmation of existing point. After complaining this issue more than 20 times to CC executive none had given me feedback, even i had opted to refund my security deposit to them. this is also not done. My sincere advice to people not to opt for Reliance brand. they are kind of cheat.

Regards
Bujji

Reliance Broadband — not installed and no refund so far

Reliance have a very poor and worst service so plz try to give a good service like AIRTEL.

I seen the add in posters on my street for unlimited plan for Just Rs.499 then i contact that sales exective and booked the order on that same date[protected] and Paid by Cheque for Rs:500 on that same date and he informed me that in 4 days you will get ur connection, but so far i have not get the broadband connection when ever i contact them they are not all giving response for my calls, they are just telling me to wait and sometimes they give some other contacts number to call and check and then when i call to that given number they never picking my call at all one whole day i was trying for that number[protected], 83, 81) no response on calls they never pick their landlines,
its just like and makes customers angry, then i personally wisit their office their also no response most of the department employees are in leave so we have taken ur request and give u call back but still no calls and no connection and no response.

Yes Dear,
you are right that this company has big barand name but quality level is zero. Actuaaly at the time of signing CAF form they all become inocent and used to promise..."Sure aapne aaj form dala kal tak aapka verification ho jayega and parso connection...parso to mera last h."
Please people dont believe on Reliance Broadband Connection..i m also suffered from this.
Reprsentative promised me that connection will be established after 2 days...but as usual they are giving me silly explanations. Please say to Mr. Anil Ambani to close his company if he cant manage hs work and stop frauding with people.

Aman singh chauhan

Reliance Broadband (Wired line) — Non refund of money

I had applied for a Reliance Broadband (Wired-line) connection in August 2009, for which I paid a installation charges of Rs.500/- in advance (before the installation) to the sales person who came to discuss the broadband tariff plans that suit my requirements.

He handed me an acknowledgment receipt No. [protected] dated 07/08/2009, assuring me of a installation within 7 days. Even after a month of the payment, when the installation was not done, I registered repeated complaints with the Reliance Broadband customer care. No heed was ever paid to any of those complaints. No one in Reliance broadband (not even the sales representative to whom the advance installation payment was made) has bothered to answer my calls.

Later, I requested Reliance broadband to refund my money, as NO installation had been done in my premises. But even this was paid no heed to. The sales representative has been ignoring all my calls since.

Even today, 6 months later, there has been no response from them on the refund of my money (the money which was paid for installation of broadband hardware in my premises, and the installation which NEVER HAPPENED)...

This is a outright case of fraud and cheating. Reliance Broadband cannot dupe people with their claims (installation within 7 days) and cheat people by forfeiting money for which the services were never granted.

Kindly help me escalate the matter to the authorities who can help me get my money back and teach Reliance Broadband a lesson such that they never indulge in this kind of a fraud in future.

Thanks.

Regards,
Ritika

Reliance Broadband — Didnt refund my money

To whomsoever,

I applied for a Reliance broadband connection on the 24th of November 2009 and the agent promised me that the connection will be given in a maximum of 8 business days. Later someone contacted me for a verification and said I am eligible to get a connection. After this, I contacted the agent almost daily. He never answered my call and sent an SMS to contact his superior. When I got in touch with that person (after 20 days I was able to trace him), he said they will not be able to give the connection because there was some dispute for the company and a case has been registered. So I asked him to refund my amount. All this happened on 15 of December. He said I will get back my money in 1 month. It is already 2 months now and none of them got back to me. Please can you look into this.

The Reliance agent who collected my application was

Pramod Siri(other name Nagesh)
Contact number: [protected]

His Superior: [protected]

hi ...i[censored] required airtel broadband in jaipur call me :[protected] manish gupta

I Booked Reliance Internet Connection on Friday 19th of Feb. Mr. Shoab Reliance Sales man told me that sir you get this connection with in 2 days but till today 25th Feb. I donn't receive any responce his side. I have to done lots of call to him but every time he says sir i m comming but he not come...
RELIANCE IS WORST SERVICES PROVIDED...
THIS IS MY BIG MISTAKE I BOOKED THIS CONNECTION...

NEVER EVR USE RELIANCE, , , , , , , , , , , , , , , , , , , , , , , ,



they are crap... they to earn money not respect or receive customer...

I booked a commercial reliance broadband connection with a static on 10th of march and the sales person( Mukesh ) who took the documents with 500 Rs as installment gave a commitment to have this connection installed with a static IP on 15th March. On behalf of his commitment i made a commitment to my Client in UK to provide him with my Static IP address. This sales guy turned around on 15th and installed home plan(combo Plan) as a connection and advised to have a static IP by evening. After more than 20 calls on 15th, 16th and 17th to this sales guy, he replied that he will not be able to give me a static IP and i need to talk to customer care for this.

At this time i was frustrated with the service with which i was treated. I lost a client on this Static IP Issue which would cost me 1400 Euro.

Mr Mukesh ( the sales guy) came on Thursday 18th march with another person named as Jitendra Dwivedi(Corporate SE) and asked me to submit my documents again to get this resolved. I handed over the documents in 15 mins with a commitment done by Mr Jitendra to get this connection active with static IP on Tuesday 23rd

At this time i was taking a regular follow up from Mr Dwivedi . On Tuesday 23rd March he told me wait till Wednesday morning and the things will be sorted. Its now Wednesday evening and he told me that my connection will start on saturday.

This behavior of Reliance and their sales person have put me in such a mental stress to loose another client by Friday. I have started my business recently and bearing such loses is not in my will...

Please if anyone ...can help me to get this complain registered as a serious complaint and get me refunded...I will be very grateful...


and i promise that i will not even suggest anyone for RELIANCE ..

Rim broadband — connection not install

15 Days Before From My Account Money Id detect but still my connection is not install
daily i make call up to 20 times, but they r answering today sure ur connection is install.
plz. do needfull in my favour.

As per my application my details are as below.
1. CAF no.:[protected]
2. Subscriber ID/s :
1) POTS - [protected]
2) DIA[protected]
3. Name (Customer Name) :MR TARIQUE SAYEED USMANI MR
4. Address (Customer Address) :DOOR NO 33/66 LATHU RAM STREET MOUNT ROAD
5. Alternate contact no. :[protected]
6. e-mail ID :[protected]@gmail.com
7. Services Opted :Landline and Broadband
8. Rate Plan: :WFLCC50FC and WICC300KB

Consumers have been facing a lot of fraud by reliance broadband department.
They accept money and dont provide installation.

Reliance broadband is by Anil Ambani.

I have purchased a braodband net connection of REliance company's Net Connect. Before my purchase the company's executives called me on my mobile through out the day, the day i paid them and purchased the same it is not working. Whenever contact them they did not tell me anything for two days after my repeated calls and now they said the verification report is negative. I have given them a copy of my driving licence and PAN card which should be sufficient for identity. During verification my mother was at home as i am working and my mother said the fellow he can come for physical verification as well then the person went after verification.
The company's executive says you have to deposit Rs.1000/- as security deposit. Will the verificatin became positive after depositing the same. This is the modus operandi of the company as my sister purchased the same product two month back and same has been done with her. Now please tell me the alternate as i don't want to deposit the seucrity amount, whether i shall go to the consumer court?

Reliance Broadband — Installation not yet 10 days left

I was applied Reliance Broadband on 9th April 2011, yet one is come to my place (like address verification and installation). And Stupid Sales Guy not responding me, he is not picking up my call.

I was got call from Reliance “we send person for address verification but no one is came”. But Nothing Happen.

Whenever try to contact customer support via mail and phone only. I am getting typical replay like
“We have taken up your issue with the concerned department. They will do the needful and contact you at the earliest"

I was paid Rs 550. Acknowledgement No:[protected]

Regards

Faisal

Nothing happen no response from Reliance, at least refund my money what i was paid.

I got new connection from Airtel, i need to my money, kindly refund my money what i was paid.


Acknowledgement No:[protected]

Stil I'm not received my payment.

I have send the request to reliance customer care on 30th june to shift my connection bt till date no reesponse after repeated reminder now i m lodging a complain at consumer court today against reliance broadband, Jaipur bczi m totaly fed up by their response

Reliance Broadband — No Refund - No connection - No Response

I have applied for the new wired broad band connection on 6th August 2011. I have provided the Cheque in the name of Reliance communication. After that no communication regarding the connection. Until you provide the cheque so many calls from the Team lead Mr. Karunakaran ([protected]). After that he is not lifting when I call him.

I tried to contact reliance customer care[protected]. They simply take the information and replies they will escalate to their higher authorities but nothing will happen. Even I tried to write the several mails to [protected]@relianceada.com and the [protected]@relianceada.com but no response from them too.

I am really fed up with these guys. Even they don’t give the address and contact numbers of theirs concern managers. I am really clue less how to get my money back. I am facing lot of mental torture.

My sincere advice is if you want to disturb your peaceful life then go for applying the Reliance broadband. These guys are professional white collared cheaters.

Reliance Broadband — New connection not installed, no refund given

Hi,
I applied for getting a broadband connection with reliance broadband. As per the procedure they got the documents and the first month rent & installation,charge. But no responce after that. I complained in customer care and also by mail. The responded saying they'l fwd it to concerned d pt. Once,i told them to cancel the new connection request and refund the money, I dint receive any reply frm them. This obviously gives the impression that they are trying to cheat. Worst service frm reliance...

sir, i am arvind kumar bharti from 6/299 malviya nagar, jaipur, my phone[protected] and internet connection not working from 25 Aug 2012, then i registered a complaint at 26 Aug 2012 which is[protected].from the customer care they told that issue solved within 24 hour and they not solved the issue and also not provide any support.Then i went to the head branch of jaipur they also not give the right information...if my connection is working then i terminate the coonection ..so plz consider my probleam. and my mobile no. [protected]

One great work by reliance with me. They disconnected my wire and gave connection to other one. Now suggest me what i should i do in this case. My connection was working.


Thanks

Reliance Smart — Incoming not working

My self is Smart Prepaid customer and from 2nd October in my mobile incoming call not working, I am complaint 3 to 4 times from 2nd October but not action taken till moment.

My mobile no. is [protected]
Complain no. given by customer support on 5/10/08 is : [protected].

Please activate my incomming calls.

Waiting for your reply.

Thanks

Mira Devi

RELIANCE SMART GSM SERVICE — problems in incomming calls

Sir, I am using Prepaid Lifetime Smart GSM service from 1 year. Recently it creats a lot of problems. calls are not coming in my mobile, outgoing is o.k. It is a serious problem right now. I can not receive any calls. When someone is making a phone call, it says that there is no existance of this no.But when I am making a phone call to somebody, all are o.k. There is network problem also. All time it shows that network is busy.Please kindly look forward this matter and solve this at earliest. Mail me regarding this.

Thanking You,
Tanmay Maity
[protected]
395/9B, Saketnagar
Bhopal

dear
i am purchace a new reliance gsm card and my number is activeate but this time is my outgoing calls is not activate, plz activate my in or outgoing calls my number [protected]

thanks/regards

Reliance Smart GSM — to stop my service

sir,
my smart gsm number ([protected]) has been lost and being used by other people right now. So, please stop service on this number.

i am purchace a new reliance gsm card.My incoming calls and outgoing calls is not activate. Plzzz activate my incoming and outgoing calls and my number [protected].

tell me all offer

i am narendra kumar livng in gurgaon yestrday i recharged my mobile which mobile number is [protected]
aftr recharge when i used my mobile my sim card showing me insert sim other sim working properly on my mobile so plese check my sim card and active that (haryana, gurgaon)

Dear Sir/Madam

I am complaining to stopped incoming call my number. my number is [protected]
it is informed that THE NUMBER YOU HAVE DIALLED IS SWITCHED OFF where as he is making outgoing calls normally. We have tried to contact customer care .

RELIANCE SMART GSM SERVICE [protected] NOT WOR KING/

I am Kabir Hazra. My PH no is [protected]/[protected]/[protected]/[protected]/[protected]/[protected]/[protect...⇄ LAND [protected] ETC

from No [protected]
My Phon out going Call/SMS Stop 4:37 am 22 DEC 09
Complan No is[protected], from 59111 (9.42 Pm 22 DEC 09)

[protected] this numbar out going call & SMS not working.
Ever time *333/58200/[protected] Kolkata customer care Mis guide.

S.B.,
Kabir Hazra
Chickrond
Hooghly - 712304
West Bengal
India

Reliance GSM Service — stopped outgoing

Dear sir,
my sim card on Relianc purchsed on 08/12/2009 outgoing is stop on 31/12/2009 night 11:00PM My Mobile No [protected]

Sir, I am using Prepaid Lifetime Smart GSM service from 3 year. Recently it creats a lot of problems. calls are not coming in my mobile, outgoing is o.k. It is a serious problem right now. I can not receive any calls. When someone is making a phone call, it says that there is no existance of this no.But when I am making a phone call to somebody, all are o.k. There is network problem also. All time it shows that network is busy.Please kindly look forward this matter and solve this at earliest. Mail me regarding this.

Thanking You,
AMARENDRA
Bhubaneswar,
Orissa

na phone ata hai na jata hai, company to khol di, lekin company chalane k liye paise kam pad gaye hain reliance wwalo k paas, na ph atahai na jata hai, na sms ata hai na jata hai, haat me liye ghoom raha hu ghar ghar, RELIANCE GSM MURDABAAD!

[protected]

Reliance Communication — outgoing calls have stopped

unable to make outgoing call from morning from[protected] to[protected] plz solve the problem urgenlty as this is the problem of every 15 days

Reliance GSM Service — buried the call

my no. is [protected]. i have taken this sim on 20th april 2010. on 30rd april 2010 my connection is barred. there is no incoming and outgoing calls available fron my no. this is totally done without verification. i have submitted all required documents. i want my connection back permanently immediately orelse i want the price of the sim back. this is the worst connection i have ever used.

Reliance Smart GSM — Smart Gsm Service

i m not satishfied with network of smart..
Can you Give Your Customer Service Phone no.
My No. is [protected] pls call me smart costmorcare

my number is [protected] (reliance gsm) my calls are barred and costumerservice ask me re submit my prrof and i had submit it but not yet my sim got activated

Reliance GSM — incoming call

I want know the details of the pone no [protected], please give me information for incoming calls for this no. please send me details on my mail id

we are sumitted ID N address proof in webworld twotime but they dissconnect my outgoing n in coming calls pls salve my problem as soon as possible.

sushil kundnani
[protected] n email id [ [protected]@gmail.com ]
other con. no.[protected]

Dear Mr. Hazra,
Greetings from Reliance Communications Ltd.
This has reference to your mail mentioned below
Kindly note that Re 1 has been posted to your Reliance no: on 07-05-11 as a goodwill gesture to retain you in our network
Also note that VAS packs has been deactivated from your number.
We assure you of our best services always
Thanks & Regards,
Nodal Office Team
Nazneen Akhtar
Reliance Telecom Ltd.
Kolkata
[protected]

I am Kabir Hazra ph no [protected] from west bengal.

I have DND activate 22/12/2009/

PH no [protected]
[protected]/ from no [protected]


i am not interested to activate any type of sevices, but without intimation charges debit in my phone balance & mently Harassment to me by relinace GSM

Kabir Hazra
Chikrand
Hooghly 712304
West Bengal



Enjoy the widest reach of 3G services across India only On Reliance
www.rcom.co.in/3G

Reliance GSM — outgoing calls (please contact cust. care

My incoming calls is active but outgoing is not active. When I call any person any mobile the response is please contact customer care. Please activate my service I am thankful to you.



Nazish Sulaiman

Reliance — no incoming call after switch to reliance

i have a mob no [protected] of vodafone.when i switch to reliance,after 7days outgoing calls are okay but the main problem is that no incoming are done.when anyone try to make a call it is showing that you have dialled a wrong no.
Pinaki ranjan bhakat
mob-[protected]
Email-pinaki.[protected]@gmail.com

reliance SMART sim prepaid — outgoing has been stopped and messaging also

my number [protected] i have purchaged this sim from gwalior but from 16/08/2011 my outgoing and message sending has been stop by ur company and i did not got any reponse from custmer care
so plaese i[censored] can do somthing please do otherwise i will change services
thank you

Reliance — Reliance GSM SERVICES

VERY VERY VERY VERY POOR NETWOK
SIR,
I HAVE RELIANCE GSM MOBILE NO. COMPANY HAVE PROVIDE VERY VERY.................POOR NETWORK SERVICE IN BATHINDA (PUNJAB).I HAD COMPLAINED MANY FOR THIS. BUT THEY HAVE NOT ANY SOLUTION FOR THIS.SIR TAKE ANY HARD TO HARD ACTION AGAINST THIS COMPANY. OR PLZ GIVE ME MOBILE NO. AND EMAIL ID OF HONEST AND BEST AUTHORISED OFFICER OF TRAI. I WILL HAVE COMPLAINT AGAINST COMPANY.
MY EMAIL ID:- [protected]@GMAIL.COM
MOBILE NO:- [protected]
[protected]
[protected]

Reliance Mobile — number buried

dear sir
my number [protected] is barried form last 20 days. I discuss my problem with coustomer care but still my no is barried. so plz solve my problem as soon as possible. i have allready given all the documents.

My Reliance gsm number is [protected]. Suddenly in coming call stopped. Only outgoing call i can do. trying since yesterday to contact reliance customer care but not reaching to speak about my prob

Dear Sir/Madam,

I am Maulik Patel and my number [protected]. And I am also facing this problem. My all incoming calls are suddenly stopped and when I contact to customer care, they told me the problem will be solved within 3 days.

This is the worst customer service in telecom.

My self Ajit Singh using reliance smart Gsm, in my mobile incoming call not working, But when I am making a phone call to somebody, all are o.k

My mobile no. is [protected]

Please activate my incomming calls.

Waiting for your reply.

Thanks

Ajit Singh

my incoming call is not coming no: [protected]

Dear Mr. surya
Greetings from Reliance Communications Ltd.
This has reference to your mail mentioned below
Kindly note that Re 1 has been posted to your Reliance no: on 07-05-11 as a goodwill gesture to retain you in our network
Also note that VAS packs has been deactivated from your number.
We assure you of our best services always


I am surya ph n [protected] from hyderabad

I have DND activate[protected]

PH no [protected]


i am not interested to activate any type of sevices, but without
intimation charges debit in my phone balance & mently Harassment to
me by relinace GSM


hyderabad

Hi sir

My Reliance number is incomeing call is not working plz chek for number...[protected]

Rg
Guddu

i have relience net connect data card . my data card nomber is {[protected]} this is the post paid plan an diwant to pre paid plan this nomber i live kanpur u.p.

have relience net connect data card . my data card nomber is {[protected]} this is the post paid plan an diwant to pre paid plan this nomber i live kanpur u.p.

Mera net laga hua 5 month ho chuca ha jab se yaha net laga ha tab se hi iska phone dead pada ha aur ham iski complaint phala bhi kar chuka ha par koi sunta hi nahi please ap is complaint ko juld se juld sunia.
THANKS.

Hello

My Gtrans number is [protected] It was got deactivated long back, now i need to get activated and i want to know how to reactivate it. Please let me know the procedure

Dear sir,

i have done a relice sip in last sep the person has taken the cheque only a 1000 rs intially was dedducted and after tht there was no deduction...i tried reching ur agents the person who has given this but there was no proper response iwould like ti continue with tht plz help me in doing the continuation.



regards
pallavi

I also agree on this issue that there are many times we have cross connection in Siliguri..

and money is deducted from my account. Also this is with my friends too.They all have the same problem.
And when we complain they say its just a netwrok problem sir it will be solved in few days.And it never really gets solved...

Dear sirs,
with respect I have to say that I am a old user of RELIANCE SMART GSM service bearing no [protected]. My child by mistake has locked my mobile phone. There is requirement of PUK code. Plz. issue me my puk code as soon as possible.
Thanking you
Yours
md maksud mia
Mobile Phone No. [protected]

dear sir
with due respect I have to say that I am using RELIANCE SMART GSM service bearing no [protected] from past one year. By mistake has my mobile phone has been locked. There is requirement of PUK code. Plz. issue me my puk code as soon as possible.
Thanking you
Yours
Amit Ekka
Mobile Phone No. [protected]

Dear sirs,
with respect I have to say that I am a old user of RELIANCE SMART GSM service bearing Sim no[protected]. My child by mistake has locked my mobile phone. There is requirement of PUK code. Plz. issue me my puk code as soon as possible.
Thanking you

Dear sir,
with respect I have to say that I am a old user of RELIANCE SMART GSM service bearing no. [protected]. My child by mistake has locked my mobile phone. There is requirement of PUK code. Plz. issue me my puk code as soon as possible.
Thanking you
Yours
SHAHJHAN
Mobile Phone No. [protected]

sir my complain is a very very poor network in rblock, patna pls do somthing

Today somany times i try to contact your customer care Number[protected] at delhi
for requesting PUK code against my cell No. [protected].

But i cant get in touch with your representative.

Kindly issue me PUK NUMBER TO MY CELL NUMBER[protected]


Regards,

HARIDAS.P


PS. PLEASE REVERT BACK TO; [protected]@yahoo.com

Hello ,
I have a smart prepaid connection with lifetime validity,my no. is [protected] ,but for the past 5 days the SIM is not working ,on the screen its showing INVALID SIM.....

Please help me out ...

Dear sirs,
with respect I have to say that I am a old user of RELIANCE SMART GSM service bearing Sim no[protected] my mobile no [protected]. My child by mistake has locked my mobile phone. There is requirement of PUK code. Plz. issue me my puk code as soon as possible.
Thanking you email id [protected]@yahoo.com

Dear sirs,
with respect I have to say that I am a old user of RELIANCE SMART GSM service bearing Sim no[protected] my mobile no [protected]. My child by mistake has locked my mobile phone. There is requirement of PUK code. Plz. issue me my puk code as soon as possible.
Thanking you email id [protected]@gmail.com.com

RELIANCE MOBILE SMART SERVICE — INVALID SIM

I SRI BISWAJIT ACHARYA, S/O- PADMA LOCHAN ACHARYA, AT/PO- SIDHESWARPUR, VIA- BIRIBATI, DIST- CUTTACK, ORISSA-754100 HAVING A SMART MOBILE SIM BEARING SIM NO- [protected] SINCE 2006 BUT NOW THE SIM IS SHOWING INVALID SIM. PLEASE HELP ME TO ACTIVATE THE SIM AS QUICK AS POSSIBLE AND ALSO I AM HAVING BALANCE IN THE SIM AROUND RS.85/- WHICH MUST BE BACK TO ME. YOUR CUSTOMER CARE EXECUTIVES ARE NOT RESPONDING TO ME FOR CONSIDERATION OF MY CASE OTHER WISE I WILL MAIL THE COMPLAIN TO TRAI.

first you by a blank sim. second by a (hscc) card means>...this card change the your old number on a new hendset.then fallow the few steps on your hscc card.if your old number is lost then contact costumar care.sorry bhai

Even I lost ma cell and now I am finding hard time to get a duplicate Sim. Reliance Web World guys jus giving a simple reply that they are out of stock of SIM's and takes their hands off. Its so pathetic that they dnt even try to take any action to help their customer. WE seriously require someone to look into this matter.

Today I also face this problem today I call to customer care she told me that the new rate of blank sim is Rs.25/- and in Shahibaug, Ahmedabad Reliance web world Ms. Lalita told me that you have pay Rs. 190/- for blank sim.

So the communication of reliance is very poor and they are just want to cheat the customer.

Look after this matter

Anurag Khatri
Ahmedabad

statement wanted for this folio number:[protected]

Respect sir/madam ..

I am reliance gsm priperd card customer


last many month do not coverage in my area (my home)
in my mobile display seen note "emergency only"
also I complain in reliance customer care…..
but not give me any response or not give any clarification


respect sir please solve this proble


name :- SANCHANIYA PRAKASH
my no :- [protected]
and my add :- 80 dhrutarak soc, opp hariom mill, ved road






---THANX--

Reliance GSM Service — service is very poor

Dear Sir,


i m a user of Reliance Smart GSM mobile.
i m facing a lot of problem in my connection and also
with my family's phone no's.
some times it gives the error in network connrction.
no responce,
and some times my mobile is free and when my family calls
me it say customer is busy at other calls.
and it appears for many hours.

when i chnage my smart tone*(hello tone) it did not activated at time always,
while charges is cut of dailly.and if we camm at customer care
customer care excutive did not give proper resolution and did not handled with care.
and also they also cut the calls in the midd of talk.

sunil kmuar
[protected]

my mobile has lossed no. is [protected]
i want same number [protected] allow
I have FIR Copy & Id Proof
But not allow
Please, kindly request to you
Why ?
Please Find it

Dear Mr. Deka,
Through this mail i would like to draw your attention towards the most pathetic mobile service provided by Reliance in Shillong city.In fact, Relaince becomes most unrelaible when it is needed most. Most of the time the network signal vanishes for hours together, at times the SMS service is down, and very interestingly the, mobile phone shows that "message sending failed" and the other party recives it, while the sender on his end keeps on trying to send the SMS while the other party recives the same message innumerable times, at times we, do not get the delivery reports.
Not, on only this the reliance subscriber have to dial quite many number of times to get through the so called "Customer Care" who when complained of all this have the stereotype answer of "Sir, we have have taken note of your complain and it will be forwarded to the concerned department." or "Sir, there is temporary congesation in the network, kindly bear with us."
It has become really trouble some to keep on dialing to get through, let alone to other networks but it is equally difficult to get through relaince subscribers, of 98631/32/33. and the answer is "Network busy"
Sir, we being consumers are charged for late payment of the bills, can you expalin why charges are levied when for hours services are not available.
If you remember i had spoken to you over the phone a number of times and you assured me that thing will be rectified as "Work is in progress to reduce the congesation" and the same will be fine in a matter of 10-15 days but, again a month has elapsed.
I have few questions and expect reply of the same from you end"
1. Why the relaince customers are taken for granted?
2. Why charges are levied when services are not provided?
3. What is being done to rectify the problem?
4. Why you are so prompt in calling up the consumers and stating their bill status and lethergic in rectifying the customers complain?
5. Why the customer care is so difficult to get through?
6.Why the call drop rate is so high?
7.Why most of the time the customer have to take pain in hearing the other party when you say you are providing digital clairty?
8. What is being done to rectify the problem?

I am a Reliance GSM consumer. I donot understand what type of RELIANCE GSM SERVICE? its very very poor service in Assam. my complian- voice clearity is not good, network is every time up & down. We are very engry of RELIANCE GSM SERVICE. I am so upset of your service.

Repeated complain regarding unauthorised deduction from my balance has yeilded no results. I as well as the persons available in the Customer Care Centre ([protected]) could not trace the reasons for unauthorised deduction from my available balance. Such callous attitude from a big company is truely regretable. Please give me the way to rescue my money from your clutches. My Reliance Mob. No. is [protected].

Reliance GSM (Smart) — Poor GPRS Connectivity

I am using Reliance GSM (Smart) mobile and I decide to get their GPRS service...I have pay 303/- to use this service..but till I have got a very poor performance from server..while calling Customer care they used to say that my complian would be forword to their control panel but till no proper step is taken...

sir mere is no. pe [protected] rs. 35 kas richarg karne pe 50min all india call mila but koi service nahi mil rahi hai mere sath ke dost ke is no. [protected] pe 35 ka rechar ki o bhi fals hai koi bhi call karne pe plz check tha no. u have dile bolta hai reliance wale chor hai.

Dear Sir,

I am having the sim card of bsnl prepaid connection and i am continously receiving the call from reliance cdma no.
I want to trace the call or want to find the detail o[censored]ser who is calling.
Will u please give me any detail how can i found the user name of that particular sim.
I also visit the reliance customer centre but they also refuse to help me.

Kindly help me solve my problem

Dear Sir,

I buy a new Relience GSM sim on date09-07-09 that the is activated. Now the sim is not working. if i put the sim in mobile he ask insert the sim.

what is the problem give me the solution.My Mobile Number is -[protected]

Thanks & Regards

Dipak Arya

my gsm no is:[protected]
i m a user of Reliance Smart GSM mobile.
i m facing a lot of problem in my connection and also
with my family's phone no's.
some times it gives the error in network connrction.
no responce,
and some times my mobile is free and when my family calls
me it say customer is busy at other calls.
and it appears for many hours.

Reliance GSM — Reliance Gsm Is Very Bad Service

Hello,

I am sameer pathan from ahmedabad
My Mobile No. [protected]
mene 15 din pahle Rs. 30 ka recharge kiya the usme se Rs. 20 deduct ho gaye mene customer care me phone kiya to unhone bola apka "mera gana" scheam chalu he to mene bola thik he use band kardo, unhone kaha thik he me yaha se band kar raha hoon, scheam band ho gayi. 4/11/2009 ki rat ko mene Rs. 30 ka recharge karaya to dusre din vapas 20 deduct ho gaye.
mene customer care me phone kiya to unhone bola apka payment refund ho jayega ap 30 min. bad call karo.. mene 30 min. bad call kiya to bole koi payment refund nahi hoga....

Please suggest me muje kiya karna chaiye......

Reliance GSM — Reliance Gsm is very bad service

Hello,

I am customer of reliance gsm.

mene 15 din pahle Rs. 30 ka recharge kiya the usme se Rs. 20 deduct ho gaye mene customer care me phone kiya to unhone bola apka "mera gana" scheam chalu he to mene bola thik he use band kardo, unhone kaha thik he me yaha se band kar raha hoon, scheam band ho gayi. 4/11/2009 ki rat ko mene Rs. 30 ka recharge karaya to dusre din vapas 20 deduct ho gaye.
mene customer care me phone kiya to unhone bola apka payment refund ho jayega ap 30 min. bad call karo.. mene 30 min. bad call kiya to bole koi payment refund nahi hoga....

Please suggest me muje kiya karna chaiye......

I think marwana chahiye...

yes you are right relience is fraud company... GSM is Fraud... so plz note take any body to relience GSM Card...
Usko to jan se mar dena chahiye

teri maki bho teri maki chgu

Well these reliance people are deducting amounts from your balance and say that we are subscribed for this or that even if we haven't

Aisa keval aap k saath hi nahi, almost sabhi customers k saath ho raha hai(par kuch anjaan bane baithe hai kyonki unhe pata hi nahi ki unka balance deduct ho gaya hai)

Aap reliance company walo ko phone kijiye aur apni problem phir se dicuss kijiye, lekin is baar recording karte hue...
Phir bhi agar yeh refund na kare, toh aap consumer court mein inke khilaaf case kar k in se minimum Rs50000 ka claim kar sakte hai(atleast itne toh mil hi jayenge, agar jyada ka kare toh aur bhi badiya)

Humare saath bhi yehi hua hai aur hum ne apne waqeel se is baare mein baat ki, aur un se kaha ki aap humari tarah se pura case handle kijiye aur jitne bhi Rupees aate hai, un mein se hume keval Rs 30 ka recharge karwa dena aur baaki ka amount aap ki fees...
itna kehte hi woh maan gaye aur Rs 100000 ka claim karne k liye puri file ready kar di hai, ab ek do din mein file bhi kar denge...

Main reliance GSM prepaid ka UP west ka customer hun & Date 04-11-09 ko mera account balance Rs. 118.73 tha . Sirf 5 call ke bad mera balance Rs.106.22 ho gaya. Jab maine 1.30 Pm par customer care se is bare men jankari mangi to unhone yea kah kar tal diya ki abhi apke account ki puri jankari show nahin ho pa rahi hai 1/2 hour bad bath karen. Phir maine 07:00 Pm par customer care se bat ki yo phir same reply mila. Iske bad net day jab maine 08:00 AM par bat ki to unhone
ye kaha ki aapka 04-11-09 ki opening balance 108.73 tha. Jab maine koi call nahin ki & na to koi
sevice hi mere number par activate hai to phir Rs. 10.00 extra kyon diduct hue. Mujhe maere account ki sari details [protected]@gmail.com par bhej den.My contact no. is [protected].

problem with sms sending and their delivery...

Reliance GSM — VERY BAD SERVICE

Dear Sir/Madam,
My relince number is [protected] but not working.
My problem detail as below:
1. 20Feb. 2011, I sent a sms on 1900 for portability.
2. contacted with relince retailer for new sim.
3. Received new SIM card and deposited my CIF.
4. 25 Feb. 2011, My number was deactivated by vodafone but not activated by relince gsm till 6 march 2011.
5. 6 march2011, relince was activated my SIM but again barred my services from 17 march 2011 to till time.
6. when , I contacted with relince, they replied that I had not deposited my documents and sent me a list of various mobilestores.
7. To day(8/4/2011), I have deposited my documents(CIF) third time detailed as:
Name- Ramswaroop Sharma
DOB-4/4/1979
CIF number- [protected]
Mobile no.-[protected]
Address of relince mobile shop:Relince mobile store opp hotel Niroj, station Road ,Sikar Rajasthan, pin-332030; CIOU code – RJR110032
Please sir I am waiting for yours response.
Thanks

reliance cdma prepaid connection — Outgoing barred

Mob No. [protected]
I got a message in the night at 12:08 AM. that your outgoing facility has been barred for assistance call customer care.
In the morning I called customer care; the representative states that your documents are not verified, and the services would be restored as soon as the documents reach to them.
I will submit the documents.
Please restore my services as soon as possible.
The verification has not been done from your end why should the customer suffer. The fault is from your end and I am not responsible for this blunder.
RESTORE MY SERVICES AS SOON AS POSSIBLE OTHERWISE READY TO BEAR THE CONSIQUENCES.
I WILL APPROACH TO THE TOP MANAGEMENT AND EVEN DOT.

I want a know Name and Address [protected] & [protected] this numbers.

Please give the detail of this numbers.

Thanking U.


Regards

Ruchika Sharma

tell me how i recharge my loop mobile top-up...shoaib qureshi...

it is very nice

a few days ago i had my mobile no [protected] topped up with an amount of Rs 200/- i got a message saying your account has been credited with Rs 0.02 and amount payable is Rs 200/- i was very surprised and after a very long awaiting hold i got in touch with the customer care person who told me that you have been credited with validity of 30 days and he can do no other help to me accept giving that much detail. The number i am using is having a lifetime incoming scheme. I am greatly disappointed to know that a person having a lifetime incoming scheme is again credited with 30 days validity for an amount of Rs 200/- and having a talktime of only Rs 0.02
[Complaint comments] Read comments [Complaint comments]

Reliance Data Card — REQUIRED PIN NO

I WANTS TO MAKE THE PAYMENTS THRO ONLINE,FOR THAT I REQUIRED A PIN NO. TWO WEEK COMPLETED, BUT STILL NOW I HAVE NOT RECIVED PIN NO.CAN U HELP IN THIS REGARD.

my modom [protected] due payment Rs330 already deposited at devine technology jharsuguda, Orissa on dated 2/08/2010 and my modom connection is close.please look in to matter.

i purchase a modem and pay it and also send document but when i connect it to pc it say on #228 requires 9 digit pin no i want 9 digit pin no of modem no. [protected] ambaji waghmare

Reliance Netconnect — activation pin no.

i purchased a reliance net connect today, but its not activated yet...i called customer care several times,but they are not receiving my cal. whenever i am activating ,they are asking for 9 digit pin no. but i have no such no.
my mdn. no is [protected]

How to get 9 digit pin number.?

how to get 9 digit pin number.?

when i connect a modem to my pc, it is asking 9 digit pin no...can u pls tell me what should i need to do and how can i get 9 digit pin...
my mobile no [protected]...Syed Basha.

when i connect a modem to my pc, it is asking 9 digit pin no...can u pls tell me what should i need to do and how can i get 9 digit pin...
my mobile no [protected]...vela

sir,
I pk verma mobile No.[protected] using Reliance GSM mobile service about last 6 months. Now my mobile is showing “SIM CARD REJECTED”. so I contacted to customer care at *333 . he told me to contact reliance gallery .i contacted reliance gallery at station plaza bhandup Mumbai (w). there R. gallery customer care told me your SIM CARD is damaged, so you need to replace your SIM Card by duplicate SIM card and charge for duplicate SIM card is Rs.100/- .i questioned him while in market Reliance SIM card is available free of cost why should I pay for Rs.100 for duplicate, he is answer less at last he told me it is company policy.
Sir my question is without any physical damage how my SIM card is damaged? My mobile is showing SIM Card Rejected. it seem Reliance Company in making public fool.
Sir please solve my problem soon.

dear sir!
i am holding connection number[protected], my freind have so many connection, my rim number is [protected], we have other gsm connection in our family members name, but with heavy heart, we have to say that company is fircing us to give up the connection despite several reminders from here to rectify the postion. Since my joining at this place, i have always observed termination of signal for five to six days, presently it is not availaible in district of Pakur and Sahibganj since last 15 days in Jan.2010, but comany is extremly showing his irresponsible attitude, hoaxing only that problem will be eliminated soon or perhaps company is not interested in this buisness.
d.k.sinha,
Barharwa, dist-Sahibganj, Jharkhand.

Respected sir,
please send my bill summary of my mo. nu. [protected]. on my e-mail id is [protected]@indiatimes.com. i already informe the coustomer care repernsative. so as soon as.
with regards
thankes, sudhir saini