Reliance Communications Complaints & Reviews

I have been using Reliance Netconnect Broadband+ card and facing tremendous frustration about poor speed it provides. I have lodged complaint about this several times (at least 10 times) in reliance customer care, and response is very gloomy also they actually do not care about customer satisfaction and care about only extracting money from consumers. Also they only assist about asking for bills not for complaints that i lodge. Every time...

a few days ago i had my mobile no [protected] topped up with an amount of Rs 200/- i got a message saying your account has been credited with Rs 0.02 and amount payable is Rs 200/- i was very surprised and after a very long awaiting hold i got in touch with the customer care person who told me that you have been credited with validity of 30 days and he can do no other help to me accept giving that much detail. The number i am using is having...

I have booked a reliance Hi speed Netconnect X1 online with Receipt No: 2360, Foam No. [protected], Dt[protected] at VIRTI INFOCOME PVT LTD (Reliance authorized agent) Mumbai branch (Code. [protected]), and connection not yet activated.I have received the Modem in 3 hours after online request. I called them several time in 3 days on Mumbai Agents numbers [protected].& [protected] No response from their end. I have also informed by email to...

I spoke to customer care of reliance post paid connection department on 13/05/09 at 12:21 hrs for 14:39min for clouser of my post paid mobile connection ( [protected]), but still my mobile bill is generating till date, the recorded message for connection clouser can obtained from reliance customer care dept.
please look in to the matter for neglegency of reliance mobile customer care department....

Dear sir
it is regretfully stated that your Customer Care Executives are least bothered about the feeling of their customers. They misguide the customers and as a result the customers have to suffer.
On 16th July I got a message about the revewal of Love Tips Subscription. So far I know I had never subscribed for such package. Even then in order to conform I talked to CCE who informed me that there is no such service activated...

I took a Reliance Net Connection No. [protected]


Due to personal reasons I decided to close the connection and lodged a request at the customer service on 15th February, 09, request no. 89160339 to stop the connection and I was promised that I would be billed till that day and not for the entire billing period.

But my connection was not stopped and I was billed for the entire month. I then went to the...

Dear Sir/Madam,

I was a subscriber of Reliance Broadband, for their wimax connection with cousuner number[protected] in bangalore .

For months I faced lot of difficulty with their pathetic speed and harassment from their collections department for payment of bills.

I have following complaints against them
1. My speed was very low. I had taken 300kbps and I used to get download speed...

Average speed for entire month was less than 10kbps
Billing is also wrong.

See my corresspondence with them, they are not admitting their fault.

From Relaince Netconnect Last Mail
Dear Mr. Gupta,

Greetings of the day!

This is in response to your mail received and subsequent telephonic conversation had with you at regarding service reconnection issue of your number...

Respected Sir,

I am a prepaid mobile holder from Reliance India Mobile and my no. is [protected]. I am holding this mobile no. since 2005.

On 17Th July 2009, I received the SMS from Reliance No.RP[protected]I about renewal and deduction of Rs 30/- . I phoned to Reliance Customer Care to clear my doubts of repeatedly reducing my prepaid balance and then I come to know that my phone number has devotional pack facility...

dear sir,
my self narendra keshav amrutkar plot no1, survey no 150, ivekanand nagar, jalgaon maharashtra

i want to know call details (cali history of incoming & outgoing calls) of my prepaid no [protected] & [protected].
plz send details on my mail id narendra.[protected]@rediffmail.com for any communication u can use my no [protected]
plz do it fast
tanks
narendra...

I am netconnect broad band user Reliance no. [protected] using 499 plan (unlimited night 10 GB).
An additional day usage charge for 7 hour 45 min (@ 0.50 Rs. / Min) has been charged in my bill
i request for usage details and while verifying the usage info,
i get the usage details and found that additional day usage charges has been accounted in my bill.
and reliance can not explain me my additional days usage details.br...

dactivated my roming incoming & outgoing sms and call. cell no. [protected]
diactivated my roming incoming & outgoing sms and call. cell no. [protected]
from last 4 days i m suffring this problem and i held approx 10000 loss due to this inconviantion by reliance compay.
so plz. start my roming activated......

Dear Sir,

We had taken Reliance landline a year ago. At that timethey had come out with a Scheme of Rs.525- easy recharge per month under which any calls made to reliance whether STD or local all shall be free.But now when I am trying to get it recharged in the month of July, 2009 they are not recharging it saying that you have to get it recharged again before the expiry of validity.We had not received any such intimation...

my no. is [protected] start before a week but std is not activate till date.


my complain no. is[protected]....

The telemarketig of Reliance from their Pune Office repeatedly calling up in last 2 months time atleast once in 3 days & informing that my number has been selected for FREE CALLER tunes.

3 days back I received the call again & against FREE CALLER TUNE promised, the Reliance Mobile Telemarketing executive ACTIVATED my caller tune.

Today I received the SMS from reliance services that monthly charges will...

I'm a user of Reliance Smart GSM from 2 years.My No. is [protected].14th July at 9:13 pm I received a SMS form "TM-Congrats". The sms content is " You are a winer, your no.[protected] have been choosen for a $2500 cash price, call 0042 [protected], to claim ".After that I try to call customer care but I couldn't catch them form my number so I called form my son's no.([protected]).Customer care(apporx 10-10:30pm)...

DEAR SIR
WITH RESPECTFULLY I WANT TO SAY THAT I AM SUBSCRIBER OF [protected]. I HAVE SUBMITTED ALL NECESSARY DOCUMENT IN PROPER WAY. BUT I INFORM YOU WITH REGRET THAT MY SERVICES ARE RESUME SINCE 16 JUNE 2009. I TALKED YOUR CUSTOMER CELL STAFF jaipur. HIS BEHAVIOUR IS NOT GOOD. SO PLEASE TAKE NECESSARY ACTION IMMEDIATL'.
MY number
MOBILE [protected]...

I have taken your broadband connection 15 days back after submitting the documents it took 7 days to install the connection.At the time of taking this connection i was committed by your sales executive that you get 1 year free Anti Virus but i am trying to activate this service since last 10 days through your websit on PC protect but it gives me an error saying customer ID does no exist which your really pathetic.After that i called up your...

i have already reliance data card but i am not Satisfy speed. also I don't want new reliance broadband+ usb data card purchase. so i want to exchange my reliance data card or plan into reliance broadband+.




thanks &regrds.
radhey shyam sharma
e-mail ID :[protected]@indiatimes.com
tel no.[protected]
mob- [protected]...

GSM PLAN "PLATINUM-225" FROM RELIANCE TAKEN FOR CORPORATE 13 CONNECTIONS.FROM THE DAY 1 WE ARE UNABLE TO TALK WITHIN THE GROUP OF THESE 15 NUMBERS.WE HAVE TAKEN THIS PLAN ON THE ASSURANCE FROM YOUR MOBILE SUPPLIER"KRISHNA ENTERPRISES, 253A, SECOND FLOOR SHAHPUR JAT, NEW DELHI-110049" THAT CUG IS FREE WITH THIS PLAN.

WHILE TALKING OVER WITH EACH OTHER WE CAN NOT GET PROPER CONNECTIVITY AND CAN NOT HEAR CLEARLY...