Reliance Communications Complaints & Reviews

To
ZTE Telecom India private limited
2nd floor, B- Block, Salarpuriya Hallmark
Plot no- 15& 16, outer ring road
Bandra Mumbai-400087
Subject- To complain of insincere work done by reliance’ employees

Dear respective sir/ madam
My name is Kapil Kumar. I live in Madanpur Khaddar, Sarita Vihar, New Delhi 110076. I have purchased a “Wireless Data Modem HSD USB Cards” from one of reliance executives on 22 July 2009 whose name is Mr. Mahendra (employee in Ghaziabad office) and contact no is [protected]. Information of data card is given below-
Model No –AC2726
SKU Code-CDZT09Z1
RSN- RZTCDC[protected]
MSN: MZT[protected]
MDN- [protected]
SDCA Circle – New Delhi
So story is all about that Mr. Mahendra came to my home and I purchased a data card. He did not elaborate product features and service related to this modem but I asked him to elaborate. I had a little idea about product and features of this modem through my friend who is using this service. That’s why I had taken a risk to purchase. I asked to Mr.Mahendra to activate the plan of Rs. 650 (1 GB Free) and add on plan of Rs.199 (10 GB Free in between 10pm-6am) as he suggested.
Very next day my internet was activated and I said thanks to Mr. Mahendra. I started using service. After 48 hours my internet connection was closed. When I asked to customer care executive by calling data card helpline[protected] then I got to know that my connection has been closed due to negative verification. I surprised because none came or called me for verification till that time.
But on same day, in the evening (6:20 pm) I got a call from verification executive then I asked him to come to my home and to take a photocopy of one of my documents with my sign as a proof but he denied and said to me that I am not coming to your home and I am doing your verification through telephonic call then he asked me various questions and finally he said ok, your all answers are correct.
Next day I got a call from reliance communication that you will have to submit your id document again, I asked why? She said your verification is negative. I shocked what is happening with me.
Then I told her about that fellow (I don’t know the name) who had taken my verification through telephonic call. She gave me positive replies by writing complain against this wrong process.
Later I got other breaking news that my bill is exceeding Rs. 1, 500. Again I shocked and second time realised, how big mistake I have done to purchase reliance data card. Then I called in data card helpline and discussed. She told me that you have crossed a limit o[censored]sing free accessing of 1GB, after using 1GB you will be charged @ 2Rs./MB. Then I told that lady that I have taken 2 plan (of Rs.650 and add on plan of Rs. 199). I used net only 2 days and used mostly in night plan so how can it possible that my bill is exceeding Rs.1, 500.then she told me, there is one plan activated on your data card. But I told to Mr. Mahendra to activate both plan and asked to write on paper and focused not to forget.
Then I called to Mr.Mahendra and told him about it. He said sorry, I forgot to tell you that you will have to call to customer care to activate add on plan and said that both plan can not be activated at the same time.
So juice of whole story is that my connection is closed due to two reasons- one from negative verification while which is not done properly by reliance and second, due to exceeding bill min amount while this is not my mistake, it is the mistake of Mr. Mahendra or reliance communication so why I should bear it.
I will not submit any documents again until proper verification is done. Who will pay the cost of photo copy again and again? I have spent more then 100 Rs. in calls. But I didn’t have any positive feedback till now.
I will pay legal bill which I used in day plan till 10 pm after that I used to surfing keeping in mind that my night plan is going on.
Now tell what is my mistake?
Ans. I believed in reliance communication
or something else?
My connection is closed on 25th of July and today is 5st August. No action is taken in favour of me till now and still asking for Rs.1000 out of Rs.1500 to activate my data card.

Now think what you can do...
And what I can do, I am ready to take action...
I am dong MBA ( 2nd year) so what I can do, think...
This product is new and very soon you are going to launch this service in more then 100 cities.
If you understand the concept of consumer behaviour and consumer laws then you can understand better my words. Your target audience may go down and...


Kapil Kumar
[protected]
Remark*
My cell phone is stolen yesterday so I am giving alternate number that is [protected].
My mail id- kapil.[protected]@gmail.com

hello
my name is ashutosh harbola and i am a regular reliance user for almost 5 years now, , i am truly brand loyal to the company, , , but always take a setback when reliance pulls out a great market oppurtunity, , the std plan for free calling started from 496 raised to 799 and now 999 . dont u feel people like me who hav so much of confidence on reliance are betrayed by such things, , i am sure thr r many who feel the same, , i really want mr anil ambani to get this mail and he should understand wat exactly market needs, , see this was an oppurtunity whr reliance could hav beaten players lik vodafone and airtel, , but i think the tink tanks of reliance communication are weak people who see profit and not oppurtunity for the future, , these profits are jus for some time but that oppurtunity was a lifetime, , where is the vision of dhiru bhai ambani who wanted a reliance phone in every house, , do the think tanks are deviating from the vision of reliance communication .. remember today people, , the common man knows reliance because of its mobile services, , just a concept, , but if possible pls forward the same to mr anil ambani
thanks
ashutosh harbola
[protected]

Good morining sir, my reliance user id is sammark and i had participated in Reliance FQ i had entered everything correctly and atlast they asked me the username so i entered the user name sammark and password it is not acceesing now and i retry it and there was a reply that only one time you can paticipate and then it does not showed so i want that FQ back to me .it is KURNOOL branch in ANDHRAPRADESH so pls reply me

HELLO THERE,

I HADE BOUGHT A RELIANCE DATA CARD CONNECTION POST PAID, I WAS USING FOR QUITE A LONG TIME, UNLIMITED PLAND 1500 PER MONTH, I HAVE PAID THE BILL FOR 4MONTH AND AT THE FITH MONTH I RECIVED A BILL AT RS.2000 ODD, AND THEY DISCONNECTED MY CONNECTION . THE REASON WAS CRADIT LIMIT OF HE CONNECTION WAS EXECESS,
I DONT UNDERSTAND WHEN I HAVE TAKEN A UNLIMITED PACKE AGE, , WHERE WILL THE CRADIT LIMIT WILL CAOME IN THE SEEN.
I HAD GIVEN A COMPLAIN TO CUSTOMER SERVICE, THE RESPONCE I GOT IS THAT WAS MY MISTAKE ? I QUESTIONED THEM EXPLAIN HOW IS IT MYY MISTAKE THEY DINT HAVE ANY ANSWER FOR THAT,
I HAD BEEN TO THE SADASHIVANGAR BRANCH TO COMPLAIN REGARDING THE ISSUE, THEY HAD TAKE N A COMPLAINT AND FOLLOWED UP AND CAME WITH A SULUTION, IF I PAY THE 1500RS FOR MY BILL THEY WILL ACTIVATE MY CONNECTION.
THE QUESTION IS I HAVE NOT USED THE CONNECTION FOR THE 5TH MONTH DUE TO A DISCONNECTED BY RELIANCE AND THEY WANT ME TO PAY FOR THE MONTH I HAVE NOT USED THE DATA CARD,
THE MISTEKE HAS ACCURED BT THEM, AND ASKING ME TO PAY THE PRICE,
I AHVE COMPLAINED ABT THIS TO THEM, NO RESPONCE FROM THEM.

CULD YOU PLEASE SEE THE MATTER AND SUGGEST ME HOW SHOULD I PROCED.

THANK YOU, REGARDS
PRABHAKAR

DATA CARD DETAILS:
DATA CARD IN THE NAME OFF :PRABHAKAR YESUPATHEM
DATA CARD NUMBER:[protected]
PURCHESAED :SADA SHIVANAGAR BRANCH
COMPLAINED TO: SADASHIVANAGAR BRANCH

I have activated GPRS service on my reliance GSM service([protected]). when I connect through data cable, it get connected on my computer but unable to connect on my phone (sony errection G700)

Hi. I have been a reliance india mobile user for more than three years, however not once have i been satisfied by its services. I have to keep using it because of some compulsions and given a chance i would be the first person to disconnect my number.
In the last three years i have faced a lot of problems and harassment having to use reliance mobile, and almost all of the time i have had to live with it, because it never gets solved.
The most recent problem i am facing is with call connections. Most of the times when I make calls from my reliance phone, there is a cross connection and the line gets connected to a wrong number. And if its not a cross connection then the phone becomes blank and i have to disconnect and call back again. In other words i have to dial three or four times to get connected to the right person. Moreover, all the times that i fail to connect, the balance from my cell is invariably deducted for the call made.
I tried lodging a call with customer care (they should be rightly renamed customer harassment executive) at *333, however, they claim that in CDMA technology there can naver happen cross connections and hence they would not accept the complaint. I tried to reason with them that i am actually facing the problem so i have called, but to no avail. In the end when i kept persisting, they acused me of lying and lodging a fasle complaint. I was aghast at the response, and was badly hurt with their accusation of myself lying.
Further, i tried to lodge a complain with the nodal officer, but the numbers that have been provided to me through *333 cust executives, either does not exist or is always engaged. I am a user in the city of Jamshedpur and my nodal officer should be with the Patna office. For the last one month i have tried to get in touch with him but am unable to do so as no one can provide me with the correct contact numbers. In fact even at the web worlds, the executives are not ready to give me the contact person and the numbers for the nodal officer.
This is just one of the instance i have had to face as a reliance user. I just dont want to mention the other instances call congestion, bad cust care experiance, non availability of proper information with cust care executives, and even wrong deduction of amounts from account balance and etc. If i delve into those, the writing sapce provided here would not suffice for the bad to worse experiances of me as a Reliance India Mobile user.
I really dont know how they claim to be India's number one mobile network. May be its sheer numbers, but if they take a vote on their customer service, they will surely be figuring as the worst mobile network. I would never reccommend any one dear to me to become a realiance mobile user, unless i would want him to get harassed for his life.

i have taken gsm connection to talk free reliance to reliance in India anywhere this is allowed in rc of rs 650/-
and in this i can call freely on any reliance number in India from 11P.M. to 6A.M. but when i call a lady says that "your call can not be completed thank you" and call disconnect.

so please look at this i think that u will see in to this and leave no stone unturned.

thanking you

yours sincerely
Dhruv modi

Hi,

I have raised three complaints with Reliance NetConnect Broadband+.
Basically I felt I am using an expensive Wireless Internet. So i wanted to terminate my connection. I have raised 3 compaints with the customer care center of Reliance. But every time they say it is going to take 2 working days to disconnect. Now they are saying that they will disconnect in 15 days (Yes fifteen days). And ultimately i am paying the rental. The very fundamental reason why I asked for the termination is because it is costly. Now I am not even using it and I am paying the rental. It is more than 3 weeks that I have raised my first request with them. I am providing the complaint numbers here.
1.[protected]
2.[protected]
3.[protected]

Please help me in terminating my connection and also please dont charge after I requested for termination - since it is Reliance problem - if they are not terminating.

Thanks
Prasad
Trivandrum
Ph. [protected]

Efforts are not getting made on this issue.



Need concrete solution.



Thanks and Regards

Anubhab Satapathy

Senior Manager

Sneha Creative Solutions

Berhampur, Orissa

Call at: [protected], [protected] Mail at: anubhav.[protected]@snehacreatives.com Visit at: www.snehacreatives.com

“If you have the habit to mind others business, your own business will go bankrupt one-day.”


[protected][protected][protected][protected]

From: Anubhab [mailto:anubhab.[protected]@snehacreatives.com]
Sent: Saturday, August 01, 2009 4:18 PM
To: 'talisma.[protected]@relianceada.com'; 'amit.k.[protected]@relianceada.com'; 'nodalofficer.[protected]@relianceada.com'
Cc: '[protected]@yahoo.com'; '[protected]@yahoo.com'; '[protected]@relianceada.com'
Subject: FW: 'ADAG=[protected]'Reference your mail



No updates yet.



Month end has gone away.





Thanks and Regards

Anubhab Satapathy

Senior Manager

Sneha Creative Solutions

Berhampur, Orissa

Call at: [protected], [protected] Mail at: anubhav.[protected]@snehacreatives.com Visit at: www.snehacreatives.com

“If you have the habit to mind others business, your own business will go bankrupt one-day.”


[protected][protected][protected][protected]

From: Amit.K.[protected]@relianceada.com [mailto:Amit.K.[protected]@relianceada.com]
Sent: Thursday, July 30, 2009 11:41 AM
To: Talisma.[protected]@relianceada.com
Cc: anubhab.[protected]@snehacreatives.com; [protected]@yahoo.com
Subject: Fw: 'ADAG=[protected]'Reference your mail




Dear Team,

Please refer the below trail mails and help to locate the DD which was sent by our Customer had sent at Reliance Communications Limited, H Block, 1st Floor, Dhirubhai Ambani Knowledge City, Navi Mumbai 400710, Maharashtra, India .

Please treat this as most Urgent.


Thanks & Regards,

Amit K Mitra
COSD, Orissa Circle
[protected][protected][protected][protected]
Mobile:[protected]
E-Mail: amit.k.[protected]@relianceada.com

Reliance Mobile - India's No. 1 Network is also "India's Most Trusted Service Brand"
Brand Equity 2009 Survey by The Economic Times


----- Forwarded by Amit K Mitra/RCOM/RelianceADA on 07/30/2009 11:27 AM -----

"Anubhab" <anubhab.[protected]@snehacreatives.com>

07/29/2009 07:24 PM
To
<amit.k.[protected]@relianceada.com>, <nodalofficer.[protected]@relianceada.com>, <[protected]@relianceada.com>

cc
<[protected]@hotmail.com>, <[protected]@yahoo.com>, <[protected]@yahoo.com>

Subject
FW: Fw: Re: 'ADAG=[protected]'Reference your mail













Dear All

The trail mail shows unexpected assurance of services from reliance telecom, which we I never faced being a customer. Mere Rs 601.00 is not the issue here; it is the issue of integrity from the side of the organization. To mark the milestone and win the customer’s heart (which is the primary requirement now-a-day) for the service industries is no more valuable for reliance; it shows.

This issue actually harasses a customer who makes his mother attend to a call for him/her from USA being in India through the help of Reliance Telecom. Service providers are knocking doors everyday which we are not affording only because we felt Reliance Telecom as an assured and insured service provider.

I believe still people in Reliance Telecom work with the slogan “KARLO DUNIYA MUTHI ME”.

Thanks and Regards
Anubhab Satapathy
Senior Manager
Sneha Creative Solutions
Berhampur, Orissa
Call at: [protected], [protected] Mail at: anubhav.[protected]@snehacreatives.com Visit at: www.snehacreatives.com
“If you have the habit to mind others business, your own business will go bankrupt one-day.”




[protected][protected][protected][protected]


From: sudam mishra [mailto:[protected]@yahoo.com]
Sent: Monday, July 27, 2009 11:21 PM
To: Satyakama Mishra
Cc: Anubhav; Anubhaba satapathy
Subject: Re: Fw: Re: 'ADAG=[protected]'Reference your mail


Files attached...

Regards,

Sudam Mishra
[protected]@yahoo.com

--- On Mon, 7/27/09, sudam mishra <[protected]@yahoo.com> wrote:

From: sudam mishra <[protected]@yahoo.com>
Subject: Re: Fw: Re: 'ADAG=[protected]'Reference your mail
To: "Satyakama Mishra" <[protected]@yahoo.com>
Cc: "Anubhav" <anubhav.[protected]@snehacreatives.com>, "Anubhaba satapathy" <[protected]@yahoo.com>
Date: Monday, July 27, 2009, 10:50 AM



Nana,
Following is the list of invoices for last six months. I have attached last two months invoices to this email. Amount of Rs.601.00 has been paid twice. Amount of Rs. 478.00 was due on JUL 23rd, 2009.





Invoice No
Bill Date
Amount (Rs.)
Due Date
View Details

[protected]
05-Jul-2009
478
23-Jul-2009



[protected]
05-Jun-2009
601
23-Jun-2009



[protected]
05-May-2009
458
23-May-2009



[protected]
05-Apr-2009
286
23-Apr-2009



[protected]
05-Mar-2009
368
23-Mar-2009






Regards,

Sudam Mishra
[protected]@yahoo.com
[protected]Cell)
[protected]Home)


--- On Sun, 7/26/09, sudam mishra <[protected]@yahoo.com> wrote:

From: sudam mishra <[protected]@yahoo.com>
Subject: Fw: Re: 'ADAG=[protected]'Reference your mail
To: "Satyakama Mishra" <[protected]@yahoo.com>, "anubhav satpathy" <anubhav.satpathy.[protected]@tatatel.co.in>
Date: Sunday, July 26, 2009, 9:43 PM



Nana,
Scroll down to the bottom part of this email. You should see the Courier company details. I will send the bill in a separate email.

Regards,

Sudam Mishra
[protected]@yahoo.com

--- On Mon, 7/6/09, sudam mishra <[protected]@yahoo.com> wrote:

From: sudam mishra <[protected]@yahoo.com>
Subject: Re: 'ADAG=[protected]'Reference your mail
To: "cust service reliance" <[protected]@relianceada.com>, "Amit reliance" <amit.k.[protected]@relianceada.com>
Cc: [protected]@yahoo.com, [protected]@yahoo.com
Date: Monday, July 6, 2009, 12:55 PM
I can see the next bill online for Reliance Phone No. : [protected].
Please advice the name and address where to send the draft and also the payble to/pable at?
This time I am planning to make a draft payble at Bhubaneswar. Will taht be OK? Plaese confirm.
Regards,

Sudam Mishra
[protected]@yahoo.com
Phone:[protected]






[protected][protected][protected][protected]


From: sudam mishra <[protected]@yahoo.com>
To: Anubhav <anubhav.[protected]@snehacreatives.com>; [protected]@hotmail.com
Cc: amit.k.[protected]@relianceada.com; [protected]@yahoo.com; [protected]@yahoo.com; [protected]@relianceada.com
Sent: Monday, July 6, 2009 12:06:15 PM
Subject: Re: 'ADAG=[protected]'Reference your mail
Amit,
Following is the Payment History for last 5 payments. Payment of Rs.601.00 has been paid twice. Once by cash and the other by a demand draft. The payment by cash has been applied to the account and has been posted as CASH. That is correct. But what about the payment made through the draft? Please scoll down this mail to see the draft details.





01/07/09
601.00
Cash
Applied

21/05/09
458.00
EBPP
Applied

27/04/09
286.00
EBPP
Applied

23/03/09
368.00
EBPP
Applied

10/02/09
79.00
EBPP
Applied








Regards,

Sudam Mishra
[protected]@yahoo.com
Phone:[protected]




[protected][protected][protected][protected]


From: Anubhav <anubhav.[protected]@snehacreatives.com>
To: [protected]@hotmail.com
Cc: [protected]@yahoo.com; amit.k.[protected]@relianceada.com; [protected]@yahoo.com; [protected]@yahoo.com
Sent: Monday, July 6, 2009 7:17:47 AM
Subject: FW: 'ADAG=[protected]'Reference your mail
Dear Amit



Thanks for your help. How ever I think the DD has not yet been materialized. As because we have made a cash payment for the same no to get back the barred line into active mode. If the DD is materialized also, kindly let me know the same, if not then where it is you have to find it out kindly.


Thanks and Regards
Anubhab Satapathy
Senior Manager
Sneha Creative Solutions
Berhampur, Orissa
Call at: [protected], [protected] Mail at: anubhav.[protected]@snehacreatives.com Visit at: www.snehacreatives.com






[protected][protected][protected][protected]


From: Amit.K.[protected]@relianceada.com [mailto:Amit.K.[protected]@relianceada.com]
Sent: Friday, July 03, 2009 10:33 AM
To: anubhav.[protected]@snehacreatives.com
Subject: Fw: 'ADAG=[protected]'Reference your mail


Dear Mr.Anubhab,

Please be informed that the payment has been updated against your account on 01.07.09


You may please get in touch with me for any other further assistance or you may also call *333/*222 for assistance.









Thanks & Regards,

Amit K Mitra
COSD, Orissa Circle
[protected][protected][protected][protected]
Mobile :[protected]
E-Mail: amit.k.[protected]@relianceada.com
----- Forwarded by Amit K Mitra/RCOM/RelianceADA on 07/03/2009 10:28 AM -----




----- Forwarded by Amit K Mitra/RCOM/RelianceADA on 07/02/2009 06:46 PM -----



"Anubhab" <anubhav.[protected]@snehacreatives.com>
07/01/2009 12:31 AM


To
<amit.k.[protected]@relianceada.com>

cc
<[protected]@yahoo.com>, <[protected]@yahoo.com>

Subject
FW: 'ADAG=[protected]'Reference your mail















Dear Amit

As discussed yesterday evening, kindly go through the trail mail. I believe the DD is stuck some where, so it has not been cleared yet. Kindly do me this favor.


Thanks and Regards

Anubhab Satapathy
Senior Manager
(Operations and Business Development)
Sneha Creative Solutions
Berhampur, Orissa
Call at: [protected], [protected] Mail at: anubhab.[protected]@snehacreatives.com Visit at: www.snehacreatives.com






[protected][protected][protected][protected]



From: Anubhaba satapathy [mailto:[protected]@yahoo.com]
Sent: Wednesday, July 01, 2009 12:21 AM
To: My SCS ID
Subject: Fw: 'ADAG=[protected]'Reference your mail



ANUBHAB SATAPATHY
Bhubaneswar, Orissa
[protected]
"If you have the habit of minding other's business, then your business will go bankrupt."
Webpage: www.nbhbcom.page.tl



----- Forwarded Message ----
From: sudam mishra <[protected]@yahoo.com>
To: Satyakama Mishra <[protected]@yahoo.com>; Anubhaba satapathy <[protected]@yahoo.com>
Sent: Monday, 29 June, 2009 8:13:22 PM
Subject: Fw: 'ADAG=[protected]'Reference your mail
FYI...
Please call the bhubaneswar office and let them know the following.


----- Forwarded Message ----
From: "[protected]@relianceada.com" <[protected]@relianceada.com>
To: sudam mishra <[protected]@yahoo.com>
Sent: Monday, June 29, 2009 5:16:34 AM
Subject: RE:'ADAG=[protected]'Reference your mail
Dear Customer,

In response to your mail received at Customer Care regarding payment issue, please note that your complaint is logged as Service Request ID[protected]. We are working on it and will respond to you in next 3 Days.

For further details, you can visit our web-site www.reliancecommunications.co.in or write to us at [protected]@relianceada.com or fax us at[protected].

Prepaid customers can call on *333 (Toll free) from your Reliance Phone or 3033 3333 from any other phone.

Postpaid customers can call on *222 (Toll free) from your Reliance Phone or 3033 3333 from any other phone.

Yours sincerely,

Bhushan Bapat
Customer Care
Reliance Communications

"NOTICE: Please note that your message will not be delivered if it exceeds the size limit of 5 MB per mail (including attachments). Requesting you to please create a shorter message (including attachments) with size less than or equal to the allowed mail limit in all your future communication.


-----Original Message-----
From: sudam mishra ([protected]@yahoo.com)
Date: Friday, June 26, 2009 10:54 AM
To: [protected]@relianceada.com ([protected]@relianceada.com)
Subject: RIM: Bill pay for june/2009




Bill No. :[protected]
Reliance Phone No. : [protected]
Relationship No. : [protected]

Hi,
I have sent a draft of Rs 601.00 in the following address for the account mentioned above.
Reliance Communications Limited, H Block, 1st Floor, Dhirubhai Ambani Knowledge City, Navi Mumbai 400710, Maharashtra, India .

Here is the Tracking number: 803004
Courier company: Eagle
Phone:[protected] or 22074933

This account is in ORISSA. My mother is receiving lots of calls from Bhubaneswar and Jajpur Road collection office to pay the money. But I have already paid the amount to Bombay . Could you please confirm if you have received the payment and coordinate with the local branch to stop calling for the money to my mother. I usually pay it online, but this time I have mailed a draft through CITI bank draft option.


Regards,

Sudam Mishra
[protected]@yahoo.com
Phone:[protected]

I am presently staying in a remote place where there are no cyber cafes and I have to remain in touch with others through email that’s the reason why I had activated GPRS service on my mobile for accessing internet service. Trusting the service of Reliance GSM I had been using this service since last 1 year. I normally activate GPRS service by recharging with Rs 303. This time also I got it activated on around 20th of July and the service was started but on 28th of July the same service got deactivated and then afterwards I am not able to use the service though I am very much in need of the service. Regarding this, I started contacting customer care but the feedback which I received from them was not at all satisfactory from their side and at last on 31st July my complaint was forwarded with complaint ID No.[protected] and I was assured that the service will be activated within 2 days but till now it has not been solved. It is deeply regretted to have such a service from so called India's number one service brand. I have contacted nearly 10 times the customer care of reliance service but every time there is disappointing answer from reliance customer care cell.

Sir
I am having a reliance prepaid mobile. On 2nd of August at 4pm I received a SMS No 52811 saying my outgoing calls been barred, but for what reason? Why? How? all these questions are unanswered when I called on *333 reliance help line.
The only message I received that from sion web world my out going service is barred.

Now Mr.Sandeep is a manager at sion web world. He is calling me at sion web world for his personal benefits, as I am not able to visit him he had used his power and contacts to barred my calls.

Is it right?

With no intimation how a service provider can barred out going calls? That to when its a prepaid mobile? Tomorrow reliance can cut your electric, I believe I am using a preepaid mobile which do not have any outstanding payment and I have sufficent ballance with me.

Kindly guide me what to be done with Sandeep who had used his power to disturb me? At the same time my business is also affected.

Regards,

Sanjay Jawle

I saw the Advt on the Internet the Reliance will provide you the Fastest Data Card in Country and filled the Form on internet .The Response so quick, they lured me it is closing sir and we will provide you right now this Data card you can pay on line and what not.First month Rental free.They promised me it will be activated in hours.I paid on Friday 31st July at 12 Am.Then every one got vanished no one is picking the Phone on there customer care numbers and no one cares to evenrespond to your queries.They gave me amny numbers but all of them are wrong and on one i was able to Get hold of them .There a nasty lady said in a rude tune every thing is closed, no one will answer your call till Monday .Sorry call us on Monday.We will see.What is this Anil Dhirubahai Ambani has given this vriti Company sales of this card for what.When i logged to this site and saw many complaints like this, now i know my Goa Holiday tu gaya hi gaya Gone with the winds but what about Activation of the Card.

Please see if this is there starting service what will happen later God Knows.If anyone can help me Please call me on [protected] or email me on [protected].

Thanks and God be Kind on us.

Mohmad Amin BEIGH

sir,

i want caller tune code of the Tamil film
Rasigan Oru Rasigai( Paadi Azhaithen Unnai ) sing by KJ.Yesudas plz plz send me the code,
if code is not there Plz try to create this code like me lot of customer are eagerly waiting for this code no.

Sir,

My Mob.No.[protected] recieved a SMS on 27th July 2009 you have won 250, 000.00 pounds in 2009 DEMO(SHELL) INTL MOBILE DRAWS winning#3, to claim your prize contact Mr. Mike via e-mail [protected]@live.com".

sir plz give me the full information regarding this SMS and confirm the genuinity of that SMS.

Hargovind

I HAD TAKEN THE CONNECTION FEW DAYS BACK. BUT DUE TO VERY SLOW SPEED I WANT TO DISCONNECT THE CONNECTION . I TALK AT CUSTOMERCARE THEY TOLD ME TO GO TO NEAREST HUB. I WENT THERE AT LILUAH AND HOWRAH BOTH BUT NO BODY READY TO ACCEPT THE LETTER OF DISCONNECTION. NO BODY OF RELIANCE CUSTOMERCARE NOR THEIR HUB PEOPLE HELPING ME TO DISCONNECT. mY mdn cARD NO IS [protected]

hello sir,

well i would like to bring in your notice, that, I am using a reliance GSM since three months, but i am finding it one of the most worst networks, as they don't provide networks in basements, and also in my home !

They don't send any intimation, that they would be coming up with initial offers also, they are not giving any reason of deduction of my balance

most of all whenever i try to connect to their customer care, they talk rudely, and moreover sometimes don't even talk to me ! and are not able to give me a satisfactory reason for this

Dear Sir,

Every body is aware that Call centers of Reliance and other companies make calls to subscribers for new connections or conversion of Pre Paid to Post Paid connections. I used to receive so many calls from call centers on behalf of Reliance for new connection. In the beginning of this months there were few such calls received by me and every time the telecaller tried to convince me to get Post Paid connection. I was fully satisfied with the services provided by VODAFONE, but the telecaller informed me about the following scheme:
After paying Rs.500/- i.e. Rs.250/- security and Rs.250 activation charges I will have to pay Rs.199 per month towards rental charges, and get 400 minutes free to all networks, Local Call charges over and above 400 minutes would be @ 0.30 paisa per minute with No Clip charges. I will get refund against Deposit of Rs.250 after two months.

I was convinced with this scheme and agreed to have Reliance Post Paid connection. The executive informed me that they will send their staff to collect the document. On 13/07/2009, one person came to collect the documents, I gave him photocopy of Voter ID Card duly signed by me along with one Photograph of myself.

He took Rs.500/- in cash and gave me Sim Card No.[protected] informed me that my Postpaid Mobile Number [protected] will be activated within 48 hours, but till date nothing has been done. After waiting for more than 15 days, today I went to Reliance Store located at Central Market Ashok Vihar, who after seeing the documents told me that the concerned person gave only acknowledge of Form No.[protected], which is not a receipt. In this case they asked me to pay Rs.250/- towards activation charges.

I fail to understand Why should I pay Rs.250/- towards activation charges, since I have already paid Rs.500/- to the person who was from Reliance came to my residence on 13/7/2009 and also gave me the Reliance Post Paid Sim No.[protected]. He assured me that My Mobile No.[protected] will be activated within 48 hours.

I would like to request you that please take necessary action at the earliest.

Reliance communication charged an amount of 170 Rs for using Premium Messages, Dial 51234 and Premium Voice Message services on one of my phone nos. As per them they would not be able to pull any information unless the itemized bill option is selected. I am sure that I never used this service on my phone, but reliance has no way to get this checked. In order to pull any such information the customer will need to shell out more money from his pocket.

Dear Sir,

Apne Movie Masala Pack ab tak do bar activate kar diya hai. jisko maine activate nahi karaya hai.
Please mere money vapas kijiye. Mai aapko bar bar complain nahi karunga. Asha karta hu ki aap mujhe mere money vapas kar dijiye. Nahi to mujhe majburan media me jana padega. Me ye complaine IBN7, Aaj Tak, India T.V., Zee News, NDTV India ... ko forward kar duga.

Amit Kumar Vaishla
[protected]
North Rampuri
Muzaffarnagar U.P.

This is yadvender i m from Kaithal Haryana i was was using a reliance gsm mobile sim card no. [protected].My number got barred due to some reasons, so i called reliance customer helpline and they told me that my documents are not verified that's why your number is barred and they told me to submit my documents again. I submitted my fully completed documents to my nearest reliance distributor and they gave me 24 hour time for the activation of my number but after the completion of time duration when i checked my number i was still in barred state.So after few days i again submitted my documents to reliance web world(SHATYA SHIV INFRASTRUCTURE KURUKSHETRA HARYANA) in my near by city and they gave me three days time for the activation of number but after three days problem still the same number in barred state.I again visited the reliance web world and told them about the problem they again gave me some time and after one week i found that my number has been terminated and when i complaint in reliance web world about the termination of my number they told me that now your number will not be started back, so after that i complaint about my problem to their higher authorities means to their nodal officer but they also told me that your number will not be activated. So now i want to take legal action against reliance communications with the help of consumer court