Reliance Communications Complaints & Reviews

I have purchased reliance net connect hi-speed 1x usb modem (model lxu800) for Rs.2500/- inclusive of activation charged. They have told Ist one month free for download and the speed will be good. But while browsing internet the speed of the internet was very very slow( un tolerable) . down loads are in 0.282bytes/sec. We have to wait for a very long time to open a web page. I am thinking of surrender the usb modem if it is not improved.

jayakumar kp

Dear Sir/Madam,

I had requested for termination of my Reliance data card connection (Data card number [protected]; Account Number [protected]) in the month of March, for which I was given a request number[protected]. I took this request number and went to the closest web world in Ameerpet and filled up a form on 8th May 2009 and paid all pending dues which amounted to Rs.937.00

I was told that my data card was terminated. Again after all this, i receive a bill for Rs. 497.

I called customer care and gave a complaint about the same issue and get a request number 9980637.

Despite all this, my complaint wasnt followed up. And i received another bill for Rs.1263 for payment before 10th July.

I instantly went to web world, got the photocopy of the deactivation form that i had filled in. I called customer care about the same.

But again i have received another bill for Rs.1504/- which has been preceded by unpteen calls and visits from Billing agents, to whom i have even shown the photo-copy of the deactivation form.

I really dont understand what the priority care of Reliance is doing.

It would really help if somebody can bring them to task.

I have noticed that there are several such complaints on your website about the callous mistakes made by Reliance billing.


Looking forward to a positive response.
thanks
Parminder

27-07-09.
Dear sir,
I have lost my handset, Cell No. – [protected]. When I approached your office at Pimpri, Pune – 17 to request them to deactivate the services urgently to avoid misuse of the said number. To my surprise the employee at that time straightway refused to deactivate for want of copy of FIR from Police.
This type of behavior and action is highly objectionable and unwanted since the customer who has lost his handset is sufficiently embraced with anxiety and further monitory loss of the outgoing calls during the delayed period of inaction.
Here I would like to suggest you to verify the identity of the customer who complaints and immediately deactivate the cell no. This should be the proper procedure in the interest of the company and customers. Kindly inform to your all centers.
Now I request you to deactivate my cell no immediately otherwise I will not be responsible for the outgoing calls made after 15.00 hours on 27-07-09.
Intimate me about the action taken.
Thanking you,
With high regards,
Miss Shobha Motilal Sethia.
Shop No. – 2, 3 and 4, Sai Vaishnavi Park,
Tapovan Mandir Road,
Pimpri, Pune – 411 017.

Dear Team,

My name is Bheru Lal Mali I am a resident of Bhilwara . On 1 June 2007, i bought one reliance mobile the account number of which is [protected]. Since it was long back i don’t remember the phone number. Since it was the miscommitment of charges which i got to know with the first bill. I surrendered the Sim and number with the due payment to authorized distributor of reliance communications on 27 July 2007. Now recently i Got the call from Delhi Police stating that a case has been filed against me for non payment of the dues of that number and the number is still running. When contacted to the authorized dealer to whom i have surrendered the sim, they are not giving me any response.



Now the Question is why I should be paying the Bill amount. I that is only monthly rent since the number was not used. And I am getting mental tensions by such police calls, they have even threatened me to arrest for the same.

I am holding a netconnect broadband+ account no.: [protected]

I was on a 10GB city wide plan. as I thought i would exceed by 10 GB limit i called up customer care and asked do you have an add on option..to which i was suggested that I can get a 10 GB night add on plan and my total bill would be Rs. 1298

I was also informed that for the new 10GB night plan I would only get the applicable usage on pro rata basis...but was never informed that the plan I already am having(10GB city wide) will be terminated and a new plan would be set in...no information...no warning...I had even asked the guy what my current usage was and he told me its some 4GB..

.if i had known i would be paying some extra 7K for this purported change of plan would i not have bought a new connection...

Now when I get my bill I am told your previous plan of 10Gb got terminated on 29th june...as there was change of plan and not and add on plan as told by the customer care agent... and as you had used more than the pro rata at that time you will be charged some INR 6700 for it...Now what the heck is this


1. If i my earlier plan was terminated why was I not informed by the customer care agent...

2. The 10 GB night plan appeared as an add on pack till june(on the rconnect website) now there is no such plan so you guys start cheating customers by telling them they had changed plan...

3. as far as my bill is concerned by peak time usage is around 9.7 GB(for the period 25th june to 25 july) and off peak usage is 7.5 so it should be considered within limits.

4. If you are changing rules, like turning add on packages to package change, are you not supposed to inform the customer.

5. you guys must be out of your minds to think i would be paying 8000 rs for using 9.7 GB(peak) and 7.5GB(off peak) during the month when my total allowed usage is 20GB.

Dear all
This is to inform you that Reliance communications is automatically registering Caller tune subscription with out the knowledge of the customer . & a charge of 30Rs is deducted .
I had faced this issue 2 times. Both times on my Prepaid connection,
At 1st time, I noticed that when some one called me, he was hearing reliance official caller tune, that was how I came to know . & when i checked my balance around 30 - 45 Rs was deducted .. Since i was unaware of this it was very late when I complained back.. so they promised to credit back amount on prorata basis ..

The second time I got a message on my prepaid mobile that I use very rarely( which is almost OFF all the time ) that " Thank you for subscribing to Caller tunes... & u'll be charged Rs 30 / 30 Days..."

Immedietly I called Customer care to enquire .. many time I was unable to reach the executive on my 6th attempt I got the executive & informed & raised a complaint ... But she was not able to transfer my call to Caller tune dept.. But still she confirms me that, It was accidentally raised for a customer & the whole amount will be credited Back"
Waiting for the credit - I belive this may be done.. But in case I had not carefully read the message I would have lost some money unnecessarily

Dear all customers pl take care of this

Dear Sir/Madam,

MDN NO: [protected]
Activation Date: 10 july 09
Services Discontinuation date : 18 july 09, 10:30 am
Credit Limit: Rs 2000
Un billed usage: Rs 0.


On 21 July 2009, after contacting web world, they told me that the un billed usage is high and there is a pending amount Rs 9000+, after the payment of which my broadband services will be continued.
But when i checked the un billed usage, its showing me Rs 0.
There are few things which are not clear to me.

1) What does the term "Credit Limit" means?How does it works ?
2) If my credit limit is Rs 2000, then how could i able to cross the limit(to such an extent !) ?
3) Shall i considered that it is the fault of the system ? If yes then i m victim of that deficient system due to which the bill has grown to such a amount.
4) How I m unable to view my unbilled usage ?

Your earliest response in this respect will be solicited.

Thanks
Shubhashish Bhowmik

i ordered a reliance USB data card by phone . one of their sales executive named rani gave me details about the usb internet connection. she said that you get unlimited access for 650/- per month and 50% discount for first two months. i ordered the USB. they stated their requirements of a duplicate bill & address proof. i gave my father's office address. i got it delivered on 07 february'2009 (serial no.:12914) at my brother's residence in paschim vihar . within a month they issued me a bill of rs 1, 050. i immediately called their sales executive mr.kuldeep singh who had sold me the USB. he then asked me to call a person named simran[protected]. she said we will look into the matter. they shut down my net connection within a week of issuance of bill. when i called at their costumer care no.[protected], they said i haven't paid the bill. i told them the whole matter again. yet i got no response .i called their senior executive([protected]). he said i should pay the bill, they will restart my internet and deduct the extra amount next month. so i paid the bill on 20 march 2009. a person named anoop kumar asked me to mail my complain to him . so i mailed him my complain on 19 march'2009. i was again issued a bill 22 march'2009 amounting rs1, 658.18/-. i again called their customer care. they did not respond. i also talked to an executive named sonia dan, she said she will look into the matter. however, my internet was again shut down. when i called simran, she said i will have to pay the bill.these people did not give me any plan details in writing and yet sonia dan asked me to reproduce the written plan details. i told her that no one gave me that. she clearly stated that i will have to pay the bill. i did not pay the bill and i have received a notice from D & A associates about the non payment of bill on 25 july'2009. the whole situation sums up to one thing these people charged me rs 1050 + 1658 = 2708 in 43 days (7 feb'09 to 22 mar'09) . the person who gave me the plan was manish ([protected]). he asked me to pay the initial bill and also that now i will only be issued 650/- per month. i have never seen so much irresponsibility in a company. its such a huge god damn company yet their executives are not able to deal with such simple matters such as this. had anyone looked into the matter right after the first complain no one would have had any problem. however, these bloody fools chose to not look in the matter at its primary stage but drag it to an extent where i had to stop using their services and their useless lawyer could send me useless piece of paper so that i had to spend an entire hour of my working day typing a complain about them here. the conclusion is reliance executives are and they are being paid for sitting on their asses this entire time and bothering their clients who pay them and if they don't (because they issue wrong bills), their lawyer sends you notices. NEVER BUY RELIACE USB.
.

respected sir/madam,
I went to a Reliance Customer Care Service Center and and asked them to upgrade my postpaid connection with I.S.D facility so that i can make I.S.D calls.They asked me to pay a cash deposit of Rs.1000 to upgrade my connection.I paid them the money on 21/07/2009, along with the filled in application form and i was told that my connection will be facilitated with I.S.D facility within 2 days.But today is 25/07/2009 and till date my connection is not facilitated with I.S.D facility, i keep on going to their office everyday, but i am not getting any kind of response from them.I think that they are just fooling around with me, they are just wasting my time and harrasing me as it is not easy for me to go to their office everyday.My phone number is [protected] and it is in the name of Dr. Raben Talukdar.I stay in assam, guwahati and the aforementioned Reliance Customer Care Center is in Survey, Beltola, Guwahati, Assam.I am facing a lot of trouble because of this, please help me.
yours faithfully
Nishant Talukdar
Guwahati
Assam

Sir, Ankit Khurana reside at MALVIYA NAGAR, Jaipur, Rajasthan applied a broad band connection on 20th june 2009 at your relliance communication, orbit mall, second floor, ajmer road, jaipur office.One of your executive name PREETI RAO came to my house along with new connection form and took all the legal documents, signed form and 500 Rs. cheque (PNB Malivya Nagar Branch) with her on 20th June 2009. & promised me that i 'll get connection in 4-5 Days. Now more than one month has been passed and nor she is responding to me neither she is picking my calls. When i directly connected her in her office seat than she introduced me to the ASM, named VIJAY SINGH. and he commited to gave me the connection in 2 days. but he is also on the Preeti's path. He is not responding me and not picking my calls. When ever i called him from different numbers, he picked and talks very rudely. i am also asking for Subcription ID but he is not giving it to me. I have also complained to his Seniours named- ANAND VERMA ([protected]), AKSHAT SAXENA ([protected]), DILIP[protected]. I ALSO COMPLAINED IN THE CUSTOMER CARE but they all are helpless.

Now its my last mail to you. if i will not get any response from your side than i have to reach to the CONSUMER COURT. I HAVE ALL THE PROOF REGARDING MY COMPLAINS AND HARESSMENT.

Waiting from your side.
Executive names:
PREETI RAO - [protected]
VIJAY SINGH - [protected]


From
ANKIT KHURANA
Mob.- [protected],[protected]

hello,
i am using reliance 650 calling card past 1 month which give 75paise std and free night talk from 11:00 pm to 6:00am to any reliance mobile in india.when i call through calling card it only says "your call could not be complete, please try later".And never i get benifit in night talk it says "all route are busy plz try later".i contact several times to CC but they say only "there is some network problem please try later".

Abbhishek Shome
[protected]

Dear service provider,

Is somebody caring for my complaint or it is simply roaming in air. What is the deadline fixed by you for solving/attending the complaint( it is almost a month since my connection is deactivated). It seems that you are simply befooling the customer and doing nothing else.

If somebody is hearing please do something to restore my complaint.


With all due respect.

Shekhar Kaushik
[protected]



On Fri, Jul 24, 2009 at 3:09 PM, shekhar kaushik <[protected]@gmail.com> wrote:

Dear Service provider,

I have not received any response as of now.


waiting for an early solution.

Shekhar Kaushik
[protected]





On Fri, Jul 24, 2009 at 11:02 AM, shekhar kaushik <[protected]@gmail.com> wrote:

Dear Service provider,

I have not received any response as of now.


waiting for an early solution.

Shekhar Kaushik
[protected]


On Fri, Jul 24, 2009 at 6:24 AM, Netconnect.[protected]@relianceada.com <Netconnect.[protected]@relianceada.com> wrote:

Dear Customer,



Greetings of the day!



This is with reference to your mail regarding the interruption of your Reliance Netconnect Broadband number [protected].

Please note that your complaint has been logged as Service Request ID[protected]. We are working on it and will respond to you in next 3 hours.


We are committed to serve you the best and value your association with us.



For further details, you can visit our web-site www.reliancecommunications.co.in or write to us at netconnect.[protected]@relianceada.com or fax us at[protected]. You can also call Reliance Customer Care at *355, 30335555 &[protected].



Yours sincerely,


Sandeep Kujur

Netconnect Broadband

Reliance Communications
With such a lightening fast Internet connect, it is important to keep a check on your usage. Please click here http://www.rcom.co.in/RNetconnect/RNC/ecaremyusage.jsp to check detailed usage of your Netconnect Broadband+ card, for every session.



"NOTICE: Please note that your message will not be delivered if it exceeds the size limit of 5 MB per mail (including attachments). Requesting you to please create a shorter message (including attachments) with size less than or equal to the allowed mail limit in all your future communication.



The information provided is based on prevailing terms and conditions of the company, which, are subject to change without prior notice. This electronic message transmission contains information from Reliance Communications & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately.


-----Original Message-----
From: shekhar kaushik ([protected]@gmail.com)
Date: Wednesday, July 22, 2009 09:13 AM
To: Netconnect.[protected]@relianceada.com (Netconnect.[protected]@relianceada.com);Cc: Rcomnodalofficer.[protected]@relianceada.com (Rcomnodalofficer.[protected]@relianceada.com); [protected]@relianceada.com ([protected]@relianceada.com)
Subject: Re: Reference to your Service Request ID 99498072


Dear Mr. Bhupendra Sandey,



Thanks for attending my queries. As advised by you I have deposited my dues well before the due date i.e. on 16.7.09 (due date of which is 23.07.09). However it is very sorry to say that my internet account is still not activated (as of 22.07.09) even after constant follow up by me, nobody is attending my concern as I tried all the numbers available of customer care including your executive Mr. Anubhav Kumar from whom I unfortunately brought the broadband connection and who is even not lifting my phone to listen the problem. I understand this is the way you treat your customer. I hope you again tell me that your "dynamic system" will not allow the activation of the account for some or other reasons only known to you.



Further to this I would also like to tell you that you have charged the excess amount in the usage by limiting it to the day on which you have deactivated my account with out my knowledge and information and thus reducing the usage. I hope this time the same will not happen after activation of connection and I will not be punished without any fault of mine.



Further if you are also not able to solve the problem kindly let me know who is the next person to whom I should talk, before taking further action in the matter.



Waiting for an early solution.



With all my regards.



Shekhar Kaushik

[protected]





On Mon, Jul 13, 2009 at 11:21 AM, Netconnect.[protected]@relianceada.com <Netconnect.[protected]@relianceada.com> wrote:

Dear Mr. Kaushik,



Greetings of the day!

We regret the inconvenience caused to you while using our services and are deeply concerned by the feedback received from you.


With reference to your complaint on interruption of services, we would like to inform you that the outstanding amount in your account has crossed the credit limit* allotted to you. This outstanding amount consists of:

The amount already billed to you, payment for which is yet to be received.
The unbilled usage, which comprises o[censored]sage charges that has not yet been billed.
* Credit limit is dynamically allocated by the system according to the initial deposit, usage pattern, payment history and the time period you have been using our services. This will vary from customer to customer. Paying a deposit can increase the credit limit further. If you deposit an amount such that your credit limit takes care of your monthly usage, you can be sure that your services will not get interrupted during the month. However, you must ensure that you pay your bills on time i.e. prior to the due date.



The total outstanding in your account as on 13/07/09 is Rs.2012.09/. In order to enjoy uninterrupted services, we request you to visit nearest Reliance Mobile Store and make payment to clear the outstanding.

Further to your mail regarding non receipt of bill.. Please note that your bill has already been dispatched to your correspondence address. We also understand your concern regarding delivery of bill and sincerely apologize for the inconvenience caused. However, this is very unusual as we send our bills by courier well in advance so that our customers get adequate time to make payment. We will inform our dispatch department to investigate your case and ensure this does not happen again.

You can also login to our website to view/print copy of bill. now you can register in our website and check your billing and usage details. Follow the below mentioned steps for the same:
Login to the website www.rcom.co.in.
Click on the link Under View & Pay Bill Consumer (Reliance Mobile, Reliance Hello).
Click on Sign Up Now Under if you are a New User and enter the required details for registration.
After registration you will receive an automated mail containing the password on your registered e-mail ID provided to us.
Login to the website www.rcom.co.in and then click on Reliance Netconnect link under Consumer section>Reliance Netconnect Broadband link under Experience Our Product section>E-Care link>My Usage link to view the details. However, please note that the usage data available on the web site will be 24 hours old.

We would also like to inform you that our billing system does not generate bills in between a bill cycle and hence it would not be possible for us to provide you with any interim bill against which you can make payment.

However, you would be provided with a receipt for the payment made by cash and we request you to ask for the same while making the payment.

In continuation to your mail regarding intimation not provided before service deactivation, we have taken your feedback and forwarded the same to the concerned department for further review and appropriate action to be taken.

The list of Reliance Mobile Stores in your area is attached for your reference.


We are committed to serve you the best and value your association with us.



For further details, you can visit our web-site www.reliancecommunications.co.in or write to us at netconnect.[protected]@relianceada.com or fax us at[protected]. You can also call Reliance Customer Care at *355, 30335555 &[protected].



Yours sincerely,


Bhupendra Sandey

Netconnect Broadband

Reliance Communications
With such a lightening fast Internet connect, it is important to keep a check on your usage. Please click here http://www.rcom.co.in/RNetconnect/RNC/ecaremyusage.jsp to check detailed usage of your Netconnect Broadband+ card, for every session.



"NOTICE: Please note that your message will not be delivered if it exceeds the size limit of 5 MB per mail (including attachments). Requesting you to please create a shorter message (including attachments) with size less than or equal to the allowed mail limit in all your future communication.



The information provided is based on prevailing terms and conditions of the company, which, are subject to change without prior notice. This electronic message transmission contains information from Reliance Communications & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately.

-----Original Message-----
From: shekhar kaushik ([protected]@gmail.com)
Date: Monday, July 13, 2009 08:01 AM
To: Netconnect.[protected]@relianceada.com (Netconnect.[protected]@relianceada..com)
Cc: Rcomnodalofficer.[protected]@relianceada.com (Rcomnodalofficer.[protected]@relianceada.com)
Subject: Re: Reference to your Service Request ID 99498072

Dear Service provider,

I would like to share my experience with you while using the services, My service connection was disabled by you since July 23rd, whereas I paid all my bills religiously on time. When enquired I came to know that my last cheque was dishonoured and hence services are barred. As soon as came to know about dishonouring of the cheque I paid the bill through my another bank account which was cleared however the connection was not activateded. I contacted several times to your executive about non activation of my connection. One fine day your executive told me that due to excess usage beyond my credit limit my account was deactivated with out giving me a chance to pay my usage bill, due date of which is 23 rd July and the bill of which is not provided to me as of date. When I enquired your executive about all this he told me that this is our company's policy and unless you pay your bill which is beyond your credit limit your account will not be activated, however, I have to pay the rental charges for the period of deactivation also in my next billing period . I could not understand the policy by which you can mislead the consumer and force them to pay the bill before the billing cycle time and not providing the services in the intermittent period .

I am totally dissatisfied with the policy which was never told to me before giving the connection. Kindly explain the correct status and immediately restore my services. In case I will not pay your bill in time than you can discontinue the services that too by giving sufficient notice and time to the user.

I hope you will settle the case in right spirit.


Thanking you.


Shekhar Kaushik
No. [protected]




On Wed, Jun 3, 2009 at 5:34 PM, Netconnect.[protected]@relianceada.com <Netconnect.[protected]@relianceada.com> wrote:

Dear Reliance Netconnect Broadband customer,
We are delighted to welcome you to the Reliance Communications family, the fastest growing telecommunications company in the country.

We congratulate you on being one of our first users of Netconnect Broadband!

We thank you for registering on our website www.rcom.co.in. We wish to inform you that, your password has been set to 123456. Please login using this password. You may change it after the first login.

User Name: Your Netconnect Broadband Number (10 digit number starting with 93 prefixing 0)

Password: 123456

Apart from viewing and paying your bills online, you can check your detailed data usage also for every session during the last six months. A sample of the usage is given in the table below.



It is important that you check this information periodically so that you are aware of your usage pattern vis-à-vis the tariff plan you have opted for. Your usage data will available on the web site with a 24 hour lag.
Data usage on common internet activities can be estimated from the table below.



The above is only indicative and the actual data usage may vary depending on the sites visited, downloads done or applications used on the internet. Users are advised to ascertain the exact data usage depending on their requirements. Moreover, do ensure that you check your usage on our website prior to downloading large files, movies etc.
We hope that you will take advantage of this service to make your experience with us an even more enjoyable one. Look forward to a long relationship with you. Help us to serve you better!

Should you require any further assistance, please feel free to write to us at netconnect.[protected]@relianceada.com or call us at *355 /[protected] / 30335555





With warm regards,

Customer care

Reliance Netconnect Broad Band Team

Dear consumers,
I booked one broadband connection for my wife Naidhi Singh with reliance on 649 at Orbil mall, Jaipur, office of Reliance communication. But even after 30 days my connection is not installed and not even the company employees giving any explaination or call. I caontact to reperesentative and know he left his job from relience. After that I contact to head Mr. Anand Varma (Jaipur broadband head) after lot fighting he did not agree to install the connection and I aksed for refund my money he told me it will take atleast 2 months for refund this is the compey policy. After that I decide to go the office for this I went there and started crying on Anand Varma and decided to called to media for expolre whole thing. After this Mr. Anand Varma Installed the connection at same day but did not provided any number of connection and did not provided any phone for this but my plan has 150 call free every month. He told me that within 2 days I will get the phone and other thing.
But After 5 days I did not recieved any call or phone from them. Again I contected to Mr. Ananad Varma be half of my wife he told me today u will get phone after lot of effort I did not recieved any phone. I decided that I will not pay any bill of relience and will close without any notification to relience
So Please I request and suggest you please don't buy any product from relience. If you get any problem that never and nobody solve, no body hear u.
So "JAGO GRAHAK JAGO"
If you need any connection please complete all statment in written so you can take legel action against Relience after any falt.
Remember don't believe in varbal communication and commitment always request all commitment in written if any compney ready to give in written then trust them.

Thanking you
Subhash Chandra
mobile:[protected]

Dear Sir/Madam,

This is Kaushik. I am complaining on behalf of my father who uses Reliance Smart GSM service having number [protected] of Bokaro Steel City, Jharkhand since Feb 2004. Suddenly from toaday morning incoming call facility stopped. Whenever tried, it is informed that THE NUMBER YOU HAVE DIALLED IS SWITCHED OFF where as he is making outgoing calls normally. We have tried to contact customer care since morning but...

I had a relience data card which I had purchased by giving INR3500 in June'09. Unfortunately, I lost the same. When I contacted customer care they didn't obliged of my lost data card. They said you have to get a new card. So I did the same and procured a new card paying again INR 3500 in July'09. Now they are making me wondering for last 15 days to get it activated & thereby they are charging me with the bill which I had not used. I am really now in mental trauma. I had lost my all patience now. I don't know when/where I will get a justice. I am surprised that there is no reponse of the company towards the customer worries.
Please suggest me what I will do.

Hello


This is bring your kind notice that I purchased reliance net connect prepaid number on July 6, 2009 and from that date till this date I am not able to activate my reliance net connect connection.

This is the one of the worst experience with reliance as after much calls by me and promises and deadlines by both your reliance customer care guys and web world (Indirapuram) and moreover there nodal officer also did not have time to respond to the mails, now I am forced to believe that this company is not at all interested in customer service.

Earlier I was using the very same data card with my reliance net connect postpaid no and which I discontinued in November 2008 and now I have taken prepaid number but when I try to activate the connection it states after choosing language options that this connection could not be activated please contact reliance customer care it does not even allow me to enter pin to activate the connection.

The type of service reliance offers to customers i makes the customer cry.
Could you believe they took 20 days and problem is resolved and funny thing is that every time you call their webworld they wont remember what complaint you made
Never Never take reliance connection.
Tke care

Dear Sir,

My prpaid mobile no[protected]

i am ragular customer of reliance telcomunication, in above subject capture the balance in my wire less Phone connecation without information and any confirmation by my side and also complaint made battery and charges from last 2 month but not any respocne from co side and my earlier complain no is[protected] made at reliance communication the company office located at ahmedabad.

Mahesh motiani

I HAVE SIP WITH RMF FOR RMF EQ. OPP FUND GR SCHEME. THE SIP WAS STARTED IN THE MONTH OF 22/09/2008 FOR WHICH A GIVE CHEQUE ON ICICI BANK BEARING NO. 436674. WITH SIP DATE OF 2ND OF EVERY MONTH, THE ACTUAL AUTO DEBIT FACILITY WAS STARTED FROM NOV/2008. IN THE MONTH OF NOV/2008 MY BANK A/C WAS DEBITED WITH Rs.2000=00 ON 2ND NOV. AND CREDITED BACK.
THE PROBLEM IS IN THE MONTH OF MARCH, 2009; THERE ARE 2 DEBITS FROM MY ACCOUNT. AND ONLY ONE CREDIT O[censored]NITS OF THE MUTUAL. I HAVE CALLED SEVERAL TIMES CUSTOMER CARE, BUT THEIR RESPONSE IS NOT SATISFACTORY.

AS PER MY BANK ACCOUNT.THERE ARE TOTAL 10 DEBITS TO RELIANCE MUTUAL FUND AND ONLY NINE (09) CREDIT O[censored]NITS TO MY ACCOUNT.

KINDLY HELP TO GET THE UNITS OF THE AMOUNT DEBITED.

MY ACCOUNT FOLIO NO.[protected].

THANKING YOU SIR

JNRAJU

Many times when we call another person without Connected Call charge will deduct from my balance amount. It is more painfull when we are roaming. I also want to Stop my Caller Tune and accordingly Stop monthly deduction of amount of Rs 30 PM but their is provision for that

PUK Code
Dear sirs,
with respect I have to say that I am a old user of RELIANCE SMART GSM service bearing no [protected]. My child by mistake has locked my mobile phone. There is requirement of PUK code. Plz. issue me my puk code as soon as possible.
Thanking you
Yours
ANIRUDDHA MUKHERJEE
Mobile Phone No. [protected]