Reliance Communications Complaints & Reviews

i have relience net connect data card . my data card nomber is {[protected]} this is the post paid plan an diwant to pre paid plan this nomber i live kanpur u.p.

have relience net connect data card . my data card nomber is {[protected]} this is the post paid plan an diwant to pre paid plan this nomber i live kanpur u.p.

Mera net laga hua 5 month ho chuca ha jab se yaha net laga ha tab se hi iska phone dead pada ha aur ham iski complaint phala bhi kar chuka ha par koi sunta hi nahi please ap is complaint ko juld se juld sunia.
THANKS.

Hello

My Gtrans number is [protected] It was got deactivated long back, now i need to get activated and i want to know how to reactivate it. Please let me know the procedure

Dear sir,

i have done a relice sip in last sep the person has taken the cheque only a 1000 rs intially was dedducted and after tht there was no deduction...i tried reching ur agents the person who has given this but there was no proper response iwould like ti continue with tht plz help me in doing the continuation.



regards
pallavi

I also agree on this issue that there are many times we have cross connection in Siliguri..

and money is deducted from my account. Also this is with my friends too.They all have the same problem.
And when we complain they say its just a netwrok problem sir it will be solved in few days.And it never really gets solved...

Dear sirs,
with respect I have to say that I am a old user of RELIANCE SMART GSM service bearing no [protected]. My child by mistake has locked my mobile phone. There is requirement of PUK code. Plz. issue me my puk code as soon as possible.
Thanking you
Yours
md maksud mia
Mobile Phone No. [protected]

dear sir
with due respect I have to say that I am using RELIANCE SMART GSM service bearing no [protected] from past one year. By mistake has my mobile phone has been locked. There is requirement of PUK code. Plz. issue me my puk code as soon as possible.
Thanking you
Yours
Amit Ekka
Mobile Phone No. [protected]

Dear sirs,
with respect I have to say that I am a old user of RELIANCE SMART GSM service bearing Sim no[protected]. My child by mistake has locked my mobile phone. There is requirement of PUK code. Plz. issue me my puk code as soon as possible.
Thanking you

Dear sir,
with respect I have to say that I am a old user of RELIANCE SMART GSM service bearing no. [protected]. My child by mistake has locked my mobile phone. There is requirement of PUK code. Plz. issue me my puk code as soon as possible.
Thanking you
Yours
SHAHJHAN
Mobile Phone No. [protected]

sir my complain is a very very poor network in rblock, patna pls do somthing

Today somany times i try to contact your customer care Number[protected] at delhi
for requesting PUK code against my cell No. [protected].

But i cant get in touch with your representative.

Kindly issue me PUK NUMBER TO MY CELL NUMBER[protected]


Regards,

HARIDAS.P


PS. PLEASE REVERT BACK TO; [protected]@yahoo.com

Hello ,
I have a smart prepaid connection with lifetime validity,my no. is [protected] ,but for the past 5 days the SIM is not working ,on the screen its showing INVALID SIM.....

Please help me out ...

Dear sirs,
with respect I have to say that I am a old user of RELIANCE SMART GSM service bearing Sim no[protected] my mobile no [protected]. My child by mistake has locked my mobile phone. There is requirement of PUK code. Plz. issue me my puk code as soon as possible.
Thanking you email id [protected]@yahoo.com

Dear sirs,
with respect I have to say that I am a old user of RELIANCE SMART GSM service bearing Sim no[protected] my mobile no [protected]. My child by mistake has locked my mobile phone. There is requirement of PUK code. Plz. issue me my puk code as soon as possible.
Thanking you email id [protected]@gmail.com.com

RELIANCE MOBILE SMART SERVICE — INVALID SIM

I SRI BISWAJIT ACHARYA, S/O- PADMA LOCHAN ACHARYA, AT/PO- SIDHESWARPUR, VIA- BIRIBATI, DIST- CUTTACK, ORISSA-754100 HAVING A SMART MOBILE SIM BEARING SIM NO- [protected] SINCE 2006 BUT NOW THE SIM IS SHOWING INVALID SIM. PLEASE HELP ME TO ACTIVATE THE SIM AS QUICK AS POSSIBLE AND ALSO I AM HAVING BALANCE IN THE SIM AROUND RS.85/- WHICH MUST BE BACK TO ME. YOUR CUSTOMER CARE EXECUTIVES ARE NOT RESPONDING TO ME FOR CONSIDERATION OF MY CASE OTHER WISE I WILL MAIL THE COMPLAIN TO TRAI.

first you by a blank sim. second by a (hscc) card means>...this card change the your old number on a new hendset.then fallow the few steps on your hscc card.if your old number is lost then contact costumar care.sorry bhai

Even I lost ma cell and now I am finding hard time to get a duplicate Sim. Reliance Web World guys jus giving a simple reply that they are out of stock of SIM's and takes their hands off. Its so pathetic that they dnt even try to take any action to help their customer. WE seriously require someone to look into this matter.

Today I also face this problem today I call to customer care she told me that the new rate of blank sim is Rs.25/- and in Shahibaug, Ahmedabad Reliance web world Ms. Lalita told me that you have pay Rs. 190/- for blank sim.

So the communication of reliance is very poor and they are just want to cheat the customer.

Look after this matter

Anurag Khatri
Ahmedabad

statement wanted for this folio number:[protected]

Respect sir/madam ..

I am reliance gsm priperd card customer


last many month do not coverage in my area (my home)
in my mobile display seen note "emergency only"
also I complain in reliance customer care…..
but not give me any response or not give any clarification


respect sir please solve this proble


name :- SANCHANIYA PRAKASH
my no :- [protected]
and my add :- 80 dhrutarak soc, opp hariom mill, ved road






---THANX--

Reliance GSM Service — service is very poor

Dear Sir,


i m a user of Reliance Smart GSM mobile.
i m facing a lot of problem in my connection and also
with my family's phone no's.
some times it gives the error in network connrction.
no responce,
and some times my mobile is free and when my family calls
me it say customer is busy at other calls.
and it appears for many hours.

when i chnage my smart tone*(hello tone) it did not activated at time always,
while charges is cut of dailly.and if we camm at customer care
customer care excutive did not give proper resolution and did not handled with care.
and also they also cut the calls in the midd of talk.

sunil kmuar
[protected]

my mobile has lossed no. is [protected]
i want same number [protected] allow
I have FIR Copy & Id Proof
But not allow
Please, kindly request to you
Why ?
Please Find it

Dear Mr. Deka,
Through this mail i would like to draw your attention towards the most pathetic mobile service provided by Reliance in Shillong city.In fact, Relaince becomes most unrelaible when it is needed most. Most of the time the network signal vanishes for hours together, at times the SMS service is down, and very interestingly the, mobile phone shows that "message sending failed" and the other party recives it, while the sender on his end keeps on trying to send the SMS while the other party recives the same message innumerable times, at times we, do not get the delivery reports.
Not, on only this the reliance subscriber have to dial quite many number of times to get through the so called "Customer Care" who when complained of all this have the stereotype answer of "Sir, we have have taken note of your complain and it will be forwarded to the concerned department." or "Sir, there is temporary congesation in the network, kindly bear with us."
It has become really trouble some to keep on dialing to get through, let alone to other networks but it is equally difficult to get through relaince subscribers, of 98631/32/33. and the answer is "Network busy"
Sir, we being consumers are charged for late payment of the bills, can you expalin why charges are levied when for hours services are not available.
If you remember i had spoken to you over the phone a number of times and you assured me that thing will be rectified as "Work is in progress to reduce the congesation" and the same will be fine in a matter of 10-15 days but, again a month has elapsed.
I have few questions and expect reply of the same from you end"
1. Why the relaince customers are taken for granted?
2. Why charges are levied when services are not provided?
3. What is being done to rectify the problem?
4. Why you are so prompt in calling up the consumers and stating their bill status and lethergic in rectifying the customers complain?
5. Why the customer care is so difficult to get through?
6.Why the call drop rate is so high?
7.Why most of the time the customer have to take pain in hearing the other party when you say you are providing digital clairty?
8. What is being done to rectify the problem?

I am a Reliance GSM consumer. I donot understand what type of RELIANCE GSM SERVICE? its very very poor service in Assam. my complian- voice clearity is not good, network is every time up & down. We are very engry of RELIANCE GSM SERVICE. I am so upset of your service.

Repeated complain regarding unauthorised deduction from my balance has yeilded no results. I as well as the persons available in the Customer Care Centre ([protected]) could not trace the reasons for unauthorised deduction from my available balance. Such callous attitude from a big company is truely regretable. Please give me the way to rescue my money from your clutches. My Reliance Mob. No. is [protected].

Reliance GSM (Smart) — Poor GPRS Connectivity

I am using Reliance GSM (Smart) mobile and I decide to get their GPRS service...I have pay 303/- to use this service..but till I have got a very poor performance from server..while calling Customer care they used to say that my complian would be forword to their control panel but till no proper step is taken...

sir mere is no. pe [protected] rs. 35 kas richarg karne pe 50min all india call mila but koi service nahi mil rahi hai mere sath ke dost ke is no. [protected] pe 35 ka rechar ki o bhi fals hai koi bhi call karne pe plz check tha no. u have dile bolta hai reliance wale chor hai.

Dear Sir,

I am having the sim card of bsnl prepaid connection and i am continously receiving the call from reliance cdma no.
I want to trace the call or want to find the detail o[censored]ser who is calling.
Will u please give me any detail how can i found the user name of that particular sim.
I also visit the reliance customer centre but they also refuse to help me.

Kindly help me solve my problem

Dear Sir,

I buy a new Relience GSM sim on date09-07-09 that the is activated. Now the sim is not working. if i put the sim in mobile he ask insert the sim.

what is the problem give me the solution.My Mobile Number is -[protected]

Thanks & Regards

Dipak Arya

my gsm no is:[protected]
i m a user of Reliance Smart GSM mobile.
i m facing a lot of problem in my connection and also
with my family's phone no's.
some times it gives the error in network connrction.
no responce,
and some times my mobile is free and when my family calls
me it say customer is busy at other calls.
and it appears for many hours.

Reliance GSM — Reliance Gsm Is Very Bad Service

Hello,

I am sameer pathan from ahmedabad
My Mobile No. [protected]
mene 15 din pahle Rs. 30 ka recharge kiya the usme se Rs. 20 deduct ho gaye mene customer care me phone kiya to unhone bola apka "mera gana" scheam chalu he to mene bola thik he use band kardo, unhone kaha thik he me yaha se band kar raha hoon, scheam band ho gayi. 4/11/2009 ki rat ko mene Rs. 30 ka recharge karaya to dusre din vapas 20 deduct ho gaye.
mene customer care me phone kiya to unhone bola apka payment refund ho jayega ap 30 min. bad call karo.. mene 30 min. bad call kiya to bole koi payment refund nahi hoga....

Please suggest me muje kiya karna chaiye......

Reliance GSM — Reliance Gsm is very bad service

Hello,

I am customer of reliance gsm.

mene 15 din pahle Rs. 30 ka recharge kiya the usme se Rs. 20 deduct ho gaye mene customer care me phone kiya to unhone bola apka "mera gana" scheam chalu he to mene bola thik he use band kardo, unhone kaha thik he me yaha se band kar raha hoon, scheam band ho gayi. 4/11/2009 ki rat ko mene Rs. 30 ka recharge karaya to dusre din vapas 20 deduct ho gaye.
mene customer care me phone kiya to unhone bola apka payment refund ho jayega ap 30 min. bad call karo.. mene 30 min. bad call kiya to bole koi payment refund nahi hoga....

Please suggest me muje kiya karna chaiye......

I think marwana chahiye...

yes you are right relience is fraud company... GSM is Fraud... so plz note take any body to relience GSM Card...
Usko to jan se mar dena chahiye

teri maki bho teri maki chgu

Well these reliance people are deducting amounts from your balance and say that we are subscribed for this or that even if we haven't

Aisa keval aap k saath hi nahi, almost sabhi customers k saath ho raha hai(par kuch anjaan bane baithe hai kyonki unhe pata hi nahi ki unka balance deduct ho gaya hai)

Aap reliance company walo ko phone kijiye aur apni problem phir se dicuss kijiye, lekin is baar recording karte hue...
Phir bhi agar yeh refund na kare, toh aap consumer court mein inke khilaaf case kar k in se minimum Rs50000 ka claim kar sakte hai(atleast itne toh mil hi jayenge, agar jyada ka kare toh aur bhi badiya)

Humare saath bhi yehi hua hai aur hum ne apne waqeel se is baare mein baat ki, aur un se kaha ki aap humari tarah se pura case handle kijiye aur jitne bhi Rupees aate hai, un mein se hume keval Rs 30 ka recharge karwa dena aur baaki ka amount aap ki fees...
itna kehte hi woh maan gaye aur Rs 100000 ka claim karne k liye puri file ready kar di hai, ab ek do din mein file bhi kar denge...

Main reliance GSM prepaid ka UP west ka customer hun & Date 04-11-09 ko mera account balance Rs. 118.73 tha . Sirf 5 call ke bad mera balance Rs.106.22 ho gaya. Jab maine 1.30 Pm par customer care se is bare men jankari mangi to unhone yea kah kar tal diya ki abhi apke account ki puri jankari show nahin ho pa rahi hai 1/2 hour bad bath karen. Phir maine 07:00 Pm par customer care se bat ki yo phir same reply mila. Iske bad net day jab maine 08:00 AM par bat ki to unhone
ye kaha ki aapka 04-11-09 ki opening balance 108.73 tha. Jab maine koi call nahin ki & na to koi
sevice hi mere number par activate hai to phir Rs. 10.00 extra kyon diduct hue. Mujhe maere account ki sari details [protected]@gmail.com par bhej den.My contact no. is [protected].

problem with sms sending and their delivery...

Reliance GSM — VERY BAD SERVICE

Dear Sir/Madam,
My relince number is [protected] but not working.
My problem detail as below:
1. 20Feb. 2011, I sent a sms on 1900 for portability.
2. contacted with relince retailer for new sim.
3. Received new SIM card and deposited my CIF.
4. 25 Feb. 2011, My number was deactivated by vodafone but not activated by relince gsm till 6 march 2011.
5. 6 march2011, relince was activated my SIM but again barred my services from 17 march 2011 to till time.
6. when , I contacted with relince, they replied that I had not deposited my documents and sent me a list of various mobilestores.
7. To day(8/4/2011), I have deposited my documents(CIF) third time detailed as:
Name- Ramswaroop Sharma
DOB-4/4/1979
CIF number- [protected]
Mobile no.-[protected]
Address of relince mobile shop:Relince mobile store opp hotel Niroj, station Road ,Sikar Rajasthan, pin-332030; CIOU code – RJR110032
Please sir I am waiting for yours response.
Thanks

reliance cdma prepaid connection — Outgoing barred

Mob No. [protected]
I got a message in the night at 12:08 AM. that your outgoing facility has been barred for assistance call customer care.
In the morning I called customer care; the representative states that your documents are not verified, and the services would be restored as soon as the documents reach to them.
I will submit the documents.
Please restore my services as soon as possible.
The verification has not been done from your end why should the customer suffer. The fault is from your end and I am not responsible for this blunder.
RESTORE MY SERVICES AS SOON AS POSSIBLE OTHERWISE READY TO BEAR THE CONSIQUENCES.
I WILL APPROACH TO THE TOP MANAGEMENT AND EVEN DOT.

I want a know Name and Address [protected] & [protected] this numbers.

Please give the detail of this numbers.

Thanking U.


Regards

Ruchika Sharma

tell me how i recharge my loop mobile top-up...shoaib qureshi...

it is very nice

a few days ago i had my mobile no [protected] topped up with an amount of Rs 200/- i got a message saying your account has been credited with Rs 0.02 and amount payable is Rs 200/- i was very surprised and after a very long awaiting hold i got in touch with the customer care person who told me that you have been credited with validity of 30 days and he can do no other help to me accept giving that much detail. The number i am using is having a lifetime incoming scheme. I am greatly disappointed to know that a person having a lifetime incoming scheme is again credited with 30 days validity for an amount of Rs 200/- and having a talktime of only Rs 0.02
[Complaint comments] Read comments [Complaint comments]

Reliance Data Card — REQUIRED PIN NO

I WANTS TO MAKE THE PAYMENTS THRO ONLINE,FOR THAT I REQUIRED A PIN NO. TWO WEEK COMPLETED, BUT STILL NOW I HAVE NOT RECIVED PIN NO.CAN U HELP IN THIS REGARD.

my modom [protected] due payment Rs330 already deposited at devine technology jharsuguda, Orissa on dated 2/08/2010 and my modom connection is close.please look in to matter.

i purchase a modem and pay it and also send document but when i connect it to pc it say on #228 requires 9 digit pin no i want 9 digit pin no of modem no. [protected] ambaji waghmare

Reliance Netconnect — activation pin no.

i purchased a reliance net connect today, but its not activated yet...i called customer care several times,but they are not receiving my cal. whenever i am activating ,they are asking for 9 digit pin no. but i have no such no.
my mdn. no is [protected]

How to get 9 digit pin number.?

how to get 9 digit pin number.?

when i connect a modem to my pc, it is asking 9 digit pin no...can u pls tell me what should i need to do and how can i get 9 digit pin...
my mobile no [protected]...Syed Basha.

when i connect a modem to my pc, it is asking 9 digit pin no...can u pls tell me what should i need to do and how can i get 9 digit pin...
my mobile no [protected]...vela

sir,
I pk verma mobile No.[protected] using Reliance GSM mobile service about last 6 months. Now my mobile is showing “SIM CARD REJECTED”. so I contacted to customer care at *333 . he told me to contact reliance gallery .i contacted reliance gallery at station plaza bhandup Mumbai (w). there R. gallery customer care told me your SIM CARD is damaged, so you need to replace your SIM Card by duplicate SIM card and charge for duplicate SIM card is Rs.100/- .i questioned him while in market Reliance SIM card is available free of cost why should I pay for Rs.100 for duplicate, he is answer less at last he told me it is company policy.
Sir my question is without any physical damage how my SIM card is damaged? My mobile is showing SIM Card Rejected. it seem Reliance Company in making public fool.
Sir please solve my problem soon.

dear sir!
i am holding connection number[protected], my freind have so many connection, my rim number is [protected], we have other gsm connection in our family members name, but with heavy heart, we have to say that company is fircing us to give up the connection despite several reminders from here to rectify the postion. Since my joining at this place, i have always observed termination of signal for five to six days, presently it is not availaible in district of Pakur and Sahibganj since last 15 days in Jan.2010, but comany is extremly showing his irresponsible attitude, hoaxing only that problem will be eliminated soon or perhaps company is not interested in this buisness.
d.k.sinha,
Barharwa, dist-Sahibganj, Jharkhand.

Respected sir,
please send my bill summary of my mo. nu. [protected]. on my e-mail id is [protected]@indiatimes.com. i already informe the coustomer care repernsative. so as soon as.
with regards
thankes, sudhir saini

Reliance Mobile — Reliance Net connect

I took a Reliance Net Connection No. [protected]

Due to personal reasons I decided to close the connection and lodged a request at the customer service on 15th February, 09, request no. 89160339 to stop the connection and I was promised that I would be billed till that day and not for the entire billing period.

But my connection was not stopped and I was billed for the entire month. I then went to the sodepur reliance world and I was told that my request is in process and it would be adjusted.

One month passed and still when my connection was disconnected I was forced to again lodge a request on 14th March '09 and spoke with Prabir & Debashish with request no. 91876596 telling why they are delaying for closing my connection and keeping on charging me.

I was billed for the following periods.

Bill Period
[protected] to[protected]
[protected] to[protected]
[protected] to[protected]

Total amount billed Rs 1133 .


When I wanted to close the connection in the month of February it was not done and My connection was closed in the month of April. Why should I pay for their negligence .

Even after that I have been constantly harassed by people over phone and a person also visited my residence in my absence and now a advocate letter has been send to me that if I don't pay the bill I would be initiated suitable legal proceedings against me.


AMIT KUMAR DHUR
C/8 402 PEERLESS NAGAR
27/F B T ROAD
KOLKATA – 700114
WEST BENGAL
[protected]