Reliance Communications Complaints & Reviews

Dear Sir,

What you have taken decision for future for connection [protected]

If you people not sort out the problem, then refund my deposit & closed the connection.

on following account

Name - Rajendra Khema Jawale,
Account No - [protected]
IFSC code - HDFC0000074.

Regards,

Rajendra Jawale.
[protected]

[protected][protected]----
On Sat, 17/12/16, rajendra javale wrote:

Subject: Re: Bank A/c number & bad experience of reliance connection [protected]
To: rcom.[protected]@relianceebill.com, "Rekha Rcom DSA", "rajendra javale"
Cc: [protected]@relianceada.com, "rajendra javale"
Received: Saturday, 17 December, 2016, 6:57 PM

Dear Sir/ Madam,

Pl. see the below email for your reference, I had received
not working reliance connection bill.
Specifically i mentioned that i have not paying this bill,
as per so many call & reminder given connection is not
working . Requested to start the connection, But nobody care
even sending previous email to customer care also not
respond for given connection.

After talk with Ms rekha, she said that your address is
shown in record is negative retrieve. How is it happened
that given proof address is negative retrieve and on same
address 2 times sim card is received. Ms. Rekha said that i
am given request to customer care but not found any solution
or even nobody's feedback, but not working connection bill
sending us not forgotten.

Pl. look into the matter.

Awaiting your reply.

Regards,
Rajendra Jawale
[protected]

[protected][protected]----
On Fri, 9/12/16, rajendra javale
wrote:

Subject: Re: Bank A/c number & bad experience of
reliance connection [protected]
To: "Rekha Rcom DSA"
Cc: [protected]@relianceada.com,
"rajendra javale"
Received: Friday, 9 December, 2016, 4:46 PM

Ms. Rekha,

My connection no [protected]. is still not working. i have
got very very bad experience & disappoint the service
of
reliance.That is my big mistake taken connection from
reliance on tele communication. I have face very bad
experience from customer care No. *222 & from where
connection taken from. Even after communication *222
person
told that visit to your nearest reliance store for help.
But
their also refused & said that you go to place from
where you had taken connection. but even they are not
agreed
to talk with customer care call*222, As per request on
*222
person. My problem is not resolved, still connection is
death not working.

For Payment deposit Rs. 300/- daily 4-5 times call came,
but after deposited Rs 300 no body pickup mobile from
where
call come for connection. it;s very bad experience for me.
I
have taken faith on the name of reliance, but found bad
experience & Bad service provide by Reliance.

I request to you Refund Rs 300 deposit again connection
No.
[protected] & i will not pay any payment of my death
connection No [protected].

This is for your information & necessary action.

Regards,

Rajendra Jawale

[protected][protected]----
On Sun, 4/12/16, rajendra javale
wrote:

Subject: Re: Bank A/c number
To: "Rekha Rcom DSA",
"rajendra javale"
Received: Sunday, 4 December, 2016, 3:11 PM

04 Dec 2016
IMPS[protected]Dhaval
Patel-BARB-xxxxxxxxxx5454-ADVANCE
[protected] Dec
2016 300.00
[protected][protected]----
On Sat, 3/12/16, rajendra javale
wrote:

Subject: Re: Bank A/c number
To: "Rekha Rcom DSA"
Received: Saturday, 3 December, 2016, 6:14 PM

dEAR mADAM,

I HAVE CREATED BENEFICIARY ACCOUNT OF DHAVAL PATEL, I
WILL
BE TRANSFER rS 300 ON TOMORROW.

PL. NOTE.

rEGARDA,
RJAENDRA JAWALE.

HDFC Bank

Dear Customer,

This is to inform you that an addition/modification
of the
beneficiary name Dhaval Patel has been done on HDFC
Bank
NetBanking for funds transfer through NEFT/ RTGS/
IMPS.

In case you need any further clarification for the
same,
please do get in touch with your Home Branch or our
PhoneBanking Units.

Regards,

HDFC Bank
[protected][protected]----
On Wed, 23/11/16, Rekha Rcom DSA
wrote:

Subject: Bank A/c number
To: [protected]@yahoo.com
Received: Wednesday, 23 November, 2016, 3:43 PM

bank a/c number -
[protected]

BOB BANK

Dhaval Patel

ifsc code - BARB0CHHABA

Delete Reply Reply All

Dear Sir,
I Ankesh Tiwari holding a connection of Reliance communication mobile no [protected] want complain about the matter stated below.
Sir this number is previously belongs to TATA DOCOMO (U.P) I had ported this number to Reliance on dated 17th of Nov 2016, the port number is UPC-TE813823 and I also submitted my Documents on watsup to [protected]/[protected] Mr. Umer (Bank statement, Adhar card & Reliance Bill[protected] and my Photograph and Rs 300/- security money ) as they Desire.
As when sim arrived I was in office so not able to received the on mention adderss of document, so by telephonic discussion I told that person to deliver that to this adders Add E-2/72, 1st floor, Rohini Sector -11, ND on dated 18th of Nov 2016.
Then he mistakly send the above address for verification which was not mine address as per Documents
Because of executive mistake my number is still not active I was bearing the loss of money as well as communication.
So now sim is slowing the singnal of reliance 4G but unable to make and recived calls, I talk to coustomer care many times but no solution came .
This is my humble request to you please look in this matter as I having huge loss due to not active my sim .
ONE MORE THING AS YOU ARE SAYING NUMBER IS NOT ACTIVE DUE TO
suspended due to negative address verification BUT I GOT THE BILL OF THIS NUMBER [protected] OF RS 81/-, Relationship no[protected]

THIS IS FOR YOUR INFORMATION AND NEEDFUL ACTION

Your Painful Coustomer

Ankesh Tiwari

[protected]

Mere no [protected] pe 6 rs deduct ho gaye or koi intelgame service active ho gyi jabki Mene koi service active ni karvai phle bi ase hi rs cut Gye fir complain ke bad fir mile or jese hi Mene recharge kevaya or balance cut Gye mtlb ab balance hi nhi krvana h reliance GSM me aap log customer ko Kyo lutne pe tule ho me to mere is no ko mnp krva rha hu or sath me mere family or friends ke reliance GSM ko bi mnp krva dunga lutna band Kro muje mera balance vapis Kro

I have made request to subscribe Reliance Post Paid service and submitted my porting code on 7/12/2016, please find below relevant details below,

Name: Jay Kishor Pathak,
Porting mobile no. is [protected] from Vodafone Network
Submitted documents, PAN Card, Adhar Card & for Local address Proff. S.B.I Credit card statement.

But as I shifted my house one day before of my address verification just three house ahead from D-55 to D-46 in same area received Negative status SMS on 12/12/2016. when I have made request for re-verification they said they can not able to do so and I am unable avail Reliance service.But on 14/12/2016 I have received message that my mobile no. is ported in Reliance network.

Now, Please understand my situation my mobile no. is in Reliance Network(4G SIM) from that number my incoming and outgoing call are barred. This number I am using from more than 3 years is linked to all my financial and work transaction and very important to me and my family.

I have visited Reliance store for help to convert my mobile no. in prepaid but they said they can't help me because I have 4 G sim.

Please note I am into business development activity, My mobile no. is every thing to me and all of my bank account is also linked with this mobile no.

Hope you will understand my situation and will help me to get my number.
Kindly help me and call me on [protected]

I got the following SMS Dear Customer Last date to clear overdue Rs 131 BAN [protected] at earliest to avoid any legal action. Contact [protected].
I have paid the bill.but then i am receiving this message again n again.
I got the following SMS Dear Customer Last date to clear overdue Rs 131 BAN [protected] at earliest to avoid any legal action. Contact [protected].
I have paid the bill.but then i am receiving this message again n again.
I got the following SMS Dear Customer Last date to clear overdue Rs 131 BAN [protected] at earliest to avoid any legal action. Contact [protected].
I have paid the bill.but then i am receiving this message again n again.
I got the following SMS Dear Customer Last date to clear overdue Rs 131 BAN [protected] at earliest to avoid any legal action. Contact [protected].
I have paid the bill.but then i am receiving this message again n again.

Dear sir I Bikash Agarwal is harash as My plan regarding mobile number [protected] has been changed from 604 Jalsa to some 299 for was my bill has been raised to some rs 2650 /-, when I have logged a complain to appellate authority on 16 Dec they have called me to my alternative nymber [protected] and one of the executive has assured me he will help me out within half an hour after consulting his seniors but till now I has not received any help.
The following mail send to them is attached below
So please do help me out.
Regards
Bikash agarwal

My CDMA number [protected] is in RALUMS plan. Last bill for this number is Rs.6183 out of which Rs.5169 are for Data charges but as per my plan their are no charges for data.(Average bill of last six months is Rs.200).

Mobile tariff plan for the number [protected] changed without any intimation and no calls or SMS received when amount crossed credit limit.

RALUMS plan is for Employees working with the Reliance communications. I am still working with the company as a Network O&M engineer.

My Outgoing/Incoming services are bared due to non-payment. Reliance Customer care not responding for waiver, Unable to upgrade to 4G due to pending bills.

Now our legal team is sending me legal notice to pay pending dues but nobody is ready to clear the billing issue.

I am sandeep singh, my reliance postpaid no is [protected],
Id no is[protected],
I want to de-activate the number immediately, because i have two postpaid connection, i can’t manage at as on same time of both. So decided to de-activate the number asap.
If not take action asap.
Request to please de-activate asap if possible by today.

Regards...
Sandeep singh
Bangalore mg road,

My complain regarding [protected] had already discussed with last two months, i had given all supportive documents, and one of your reliance employ confirmed regarding the refund of rs 360, but till date i didn't get back that amount, whatever is your concern convey me on [protected], [protected].
otherwise i have to put this matter in the consumer court, because it had taken lot of time from your side.
thank you

Dear Sir,
I have rupees 159 balance in my mobile no. [protected] on 12 Dec 2016.see attached picture.

120 Rupees balance dedicated between 12 Dec 16 to 15 Dec 16.
And remaining 28.88 balance deducted on 16 Dec 16. Now my balance is zero.

I called in 198 on 16 Dec then customer carw executive not given any information and said me to call after 3 hrs. After 3 hrs to till time I am trying to call in customer care but call not connecting. So I am writing here.

So am requesting to you please
Refund my balance rupees 148.88(120 + 28.88).

If above mentioned no. go out of coverage area then call me in [protected] or [protected].

U guys promised to provide same data plan after 4g upgradation but u cheated on me by giving new plans without my permission
1. Didn't rcom promise with repeated emails that there would not be any change in data plan rentals and benefits? (I have proof of emails) before we opted for 4g.

2. Why did rcom inform me well before or at least on day 1st of 4g activation, above my data plan? I only came to know it on 1st august 2016, bill date. If i knew my data plan was 5gb why would i use excessive data? I had cable internet connection.

3. If the data limit for my plan was 5gb then why did not rcom informed me that i used 5gb of data and why they did not stop internet on my 4g dongle. Excessive data is given only on demand.

Now who is supposed to go to court? Ridiculous thing is that rcom wants people like me to consumer court. Isn't this big joke?
It is the consumers who are supposed to go to court against rcom. Apart from that rcom's agents giving me threatening calls, but no one was ready to give my answers. At least hopefully in the consumer court i will hear some answers from them as i can go with all the proof. Isn't this a daylight robbing of people? Rcom's act of fraud was an eye opener for me, as i was planning to go for an insurance policy that i thought would secure my life and i decided not to go for it.

This is regarding the fact that I want to port my Reliance GSM Number i.e. [protected] to some other service provider but I am unable to recieve the UPC code which is essential for porting to other service provider.I tried many times but everytime an error message was recieved by me telling that right now my request could not be processed.Well this is quite frustrating and annoying as I am fed up of your pathetic service and expensive postpaid plans and hence I decided to explore other options.I hope that my problem would be solved at earliest and I would recieve the UPC code as quickly as possible.

Dear sir,
it is to inform that reliance Jio Communication network service in CISF colony CIS[censored]nit Obra Thermal Hydro Power Project, Obra, Sonebhadra, U.P .-231219, is very poor. However, atleast 500 coustomers are using your service and facing a lot of inconvenience.
It is further intimated that CISF is a para-military force of India and you are requested to kindly do needful at your end to improve the network service.
I shall be highly obliged to you for your positive response.

thanking You.

yours

Rupesh Kumar Singh
Inspector/Exe
Phone No. [protected]

I am kuldeep soni from meerut uttar pradesh i had been port my connection in reliance communication by company authorise dealer g. D communication kankar khera meerut 250001
As par required plan 799/- by me not provided by company. Given the plan 299/- but i required 799/-
I have the complaint number[protected] and bombay customer care number
+[protected]

Sir, i am regular user of reliance communication services. This time i recharged my reliance no. [protected] with recharge amount Rs 50 but i not received or or get any balance.. and instead of it i got message that your no. Is activated for some service with your Rs55 . Sir how its possible that i am recharging for Rs50 but some other service is getting started on my number of worth Rs55 which is of no use to me and so i not got any balance which i was required in urgent. And this not happened once i again recharged my this reliance no. [protected] for Rs50 so that i can get any balance now because i was in urgent need. But again and again the same pack is activating and really i m tired of this. Almost i paid Rs100 for recharge and not got any balance. And whenever i check my offers it says your full talktime offer is at Rs50 . But when i recharge its not work, even i am not getting normal amount for Rs50. Sir, because of this i m really feeling cheated i my trust on reliance service is pretty much shaking. And when i call 198 my call is not connecting to customer care . I am expecting as soon as possible response of you on this. If i will be cheated like this. I will definetely quit this service. Thanking you sir.

We have recd one Reliance billing sim from my company but 1st day working internet and now last 2 day's Internet not working, we have check with our customer service and change mobile setting but still not working my Mobile Internet so please check and solve this Issue Earlier .and i need to daily office Mail communication so please do the needful

I hope you understand my Problem please check and solve this urgent basis.

My Mobile Number is [protected]

Sir, during upgrading invitation from CDMA to 4G services, they sent me one email that NO CHANGE IN YOUR CURRENT DATA PLAN & RENTAL BENEFITS.
I got 4G sim and wipod instrument in the month of AUGUST, and started using from 10th of august, in this month bill amount showing around rs.1943, immediately I raised a dispute with customer care by calling them and sent email to customer care about this. STILL TODAY I DIDNT GET ANY RESPONSE FROM CUSTOMER CARE DEPT OF RELIANCE COMMUNICATIONS.
Moreover the customer care executive told me that tariff has been changed for 4G services, I asked them without any intimation - by any means how can I know the tariff has changed - FOR THIS ALSO NO RESPONSE.
Finally after 1 or 2 months got a call from either Pondicherry or from Chennai asking me about payment of bill - they suggested to pay the amount as per old tariff only and close the issue, for this I asked them to send one email mentioning the amount clearly - FOR THIS ALSO NO RESPONSE.
Now their legal depart is sending me court notice, pls. help me

Dear sir
I Bikash Agarwal having using ur service from more than 6 month and my bill has been regularly paid but from 16 Nov 2016 my plan has been changed from 604 Jalsa plan to some 299 plan for which I have no product knowledge .
And for which I am felling harassed
I have been sending mail from [protected]@gmail.com to rtlappellateauthority.orissa
They have respond me once and said me they will help me out regarding the matter but after dropping 3 to 4 mails they are cooperating.
U are my last hope plz help me out.
Contact number-[protected]

I naresh rai is the consumer of reliance communication prepaid services from last 10-12 years. On 15th december 2016 i recharged my reliance mobile no : [protected] with rs 97 and received the sms message that "congratulations clm 97 has been successfully activated on your phone. Thank you reliance " but still i was unable to make calls from the mobile. After waiting for 2 more days for the problem to subside on its own. I went to the place from where i recharged my mobile. The person informed that as the successful message has been received his part in the process is done & this error somewhere else to resolve it you can go to some reliance gallery. On enquiring at the reliance gallery at chembur opposite fine arts i was shocked to hear that recharge amount as been forfeited as there is no scheme and the person informing that you will received nor talktime nor data nor refund of the rs 97 recharge done. Now my simple question is this if there is no scheme of rs 97 then why did my recharge amount of rs 97 got successful & how i got successful message for the same i have even written one email to rcomappellateauthority. [protected]@relianceada.com their complaint resolving department but i think even that has fallen on deaf ears. Hope this gets resolved i remain

Sir

I had Jio water phone and recently my phone switched off suddenly and i had send my phone to service centre anantnag there the service centre boy opened my phone whole and asked come yestereday and they asked another day after three days when i went there they asked your phone is moistured by water i had asked if my phone was moistured by water then why u don't asked me at first day. On their replay they tried to beat me is this a customer satisfaction or a cheating with customer by reliance jio or you have appointed cheater and fradulent in Anantnag Service Centre Kindly help me and provide us a customer service not a cheater service

With regards
Nadeem Yousuf
Anantnag
Contact [protected]