Roca India / Parryware Complaints & Reviews

I bought a closet Parryware Model Cardif P trap WH from dealer Sanitary Equipment Stores, XL/3397, Ernakulam,682035, invoice no.425 dated 30th May,2011.The closet had problem with it, I called the company technician. He came and recommended for a replacement unit. Till today I am waiting for the approval from their head office at Madras.Today When I called the local consumer care no. they told me again they will sent a letter, asking for...

Trusting the Parry company's long tradition, about ten years back, for my bathrooms I have purchased Parryware Cascade Water closets and Wash basins. I have seen ceramic WC's and Wash basins from pre-independence days made by Parry in excellent condition even after 70 - 80 years o[censored]se in some of the Government guest houses in Kerala.

But my wash basins have cracked up after just 10 years! Two of my wash basins...

My Parryware Pressure Pump under one year warranty (Purchase date 7/1/2010) is not working (Electronic Control Unit cap got burst) I have lodged complaint on 4th Nov 2010 with Parryware with complaint no. CRI0B002 but after repeated reminders an untrained technician came and told that the cap is not burst it was broken by you. Non of their service personnel pickes my phone. What to do?
I am no choice left to go to consumer forum....

WE ARE REGISTER A COMPLAINT ON HELPDESK OF TATA BROADBAND CONNECTION (LOGIN ID PEC_MUM) FRO NO CONNECTIVITY COMP NO 12745108 DT 18.08.2010,BUT TILL DATE THE ISSUE IS NOT SOLVE I ALREADY CONTACT TO THE CONCERN PERSON MANY TIMES BUT THEY ARE NOT PICKUPING THE PHONES IN OFFICE TIMING .REGULARY THEY ARE GIVING ASSURANCE THAT THE ISSUE HAS BEEN SOLVE TODAY. BUT NOTHING IS HAPPEN.I WANT MY MONEY WILL BE REFUNDABLE AS EARLIEST.SO WE HAVE TO GO...

Sir/Ma’am,

I am extremely irritated and disappointed by the truly condemnable and disgusting response of “Parryware” personnel at Ahmedabad and Kolkata.

I have purchased a new flat at C-202, Nandanvan Apartments, Green City Light, Vesu Surat-395007, Gujarat, India. Furnishing work of my flat is undergoing and we have not started living over there. A wall mounted splash type “Parryware” shower panel...

I have purchased dual flush valves from parrywareabout 6 months ago for my new bunglow (for all bathrooms). Out of all the flush valves, 3 have already stopped working and 2 are not functioning properly. I have already reported this problem to the company toll-free number but there is no response from them They are not willing to attend the problem at all.

Also pipe has come out of some of all the health faucets, which is ridiculous.br...

Dear All,

Last week I was browsing on Justdial for 'Parryware dealers' in chennai and I got the name of Janatha Hardwares/paint/Sourcing shop in Royapettah.

I had called them up on 28131031 and spoke to Mr.Hitesh (The supposed to called owner) and explained to him the requirement. On hearing the same he had informed me that they donot have any display at the shop but he can check with the brochure and...

THIS TO GET INTO NOTICE THAT I HAD PURCHASED A NEUMATIC FLUSH TANK OF PARRYWRE PRODUCT CODE C80901C. AS THE PRODUCT WASNT WORKING PROPERLY I HAD ASKED THE CUSTOMER SERVICE TO GET IT CHECKED.AFTER SEVERAL VISITS COMPANY CAME UP WITH A DECISION TO REPLACE THE PRODUCT. A REPLACEMENT ADVISE WAS SENT BY THEIR END .BUT AS THE COMPNY HAS DISCONTINUED THE SAID PRODUCT ,ARE REFUSING FOR THE REPLACEMENT.BUT READY TO REIMBURSE THE AMOUNT FOR THE SAME....

I had bought a shower enclosure (Model Angel) about a year and half back.

Some 6 months back the plastic base cracked. I got in touch with Parryware customer care center who advised me to contact the dealer (Hometown, Noida). The Parryware customer care sent someone guy who only lied and said that he is going to check if the base can be made available but never got back (this happened twice - since I logged a complaint again...

Hi Sir,
I purchased items of Parryware from one shop, which collected money and told me to go back home. As items will be send via transport and bill will be provided along with that person. He provided me a paper note where the calculation was done. On delivery of items, I found that retail invoice was less than the amount on paper note. The shop keeper collected VAT, but did not provided the bill to me.

I have details...

I purchased a parryware toilet seat from m/s new ram chander & sons, Rally, Panchkula [haryana] about 3 months back. after fixing the seat it was noticed that one side of seat is higher by 1 inch than the other side. I contacted the dealer & he assured me that it will be replaced by company. he asked me to contact company plumber, mr. Varinder. plumber checked the seat and said that he will send the company foreman. but inspite of...

We bought 3 Cardiff Walvitt Pans from Parryware and one of them had some manufacturing defect. company person visited us after we lodged a complaint and gave us a replacement voucher and the name of the dealer from where to get the replacement done. we contacted the dealer, but he said that this particular model is not available and neither it will be available in near future. we called the company and talked to their regional manager Mr....

I had purchased a Cardiff (Ivory) from M/s. Ceramix Pune. The plumbers of my Builder broke the Cardiff during fixing.

I forced my builder to give FOC replacement of same. He purchased it From M/s. Pooja Enterprises, Uruli Kanchan and delivered. I had fixed it at my own cost. The commode was found leaking. After huge follow up the technician from Parryware visited & confirmed that the Cardiff was having manufacturing defect....

What to say, I never seen worst customer care like this....

I had purchased a Parryware shower panel in June 2007 for a newly rennovated bathroom. The rennovation was completed inSeptember. In the month of October, the overhead shower was fallng apart. The small plastic parts came out of the overhead shower and became dysfunctional.

From OCtober 2007, I have conacted the dealer, Gupta Enteprise in GK and Parryware and have spokenwith several people from Parryware, including some Mr....

i had purchased a shower panel from agarwal sanitary for my new house in the beginning of this year. The waterfall and one sprinkler has not been functioning right from start. the same was informed to the dealer and i was advised to instal a pressure pump which i have done. the plumber visited the site and assured of returning with the requisite parts. its over a month now but there has been no response forthcoming. on contacting the dealer...

We register a complaint the service man will come and say we have checked the problem we need some parts and we will come tomorrow and repAIR it...That TOMORROW NEVER COMES. I have so many complaint numbers that have not been verified by the company as to whether we are satisfied or not.

BEWARE BEWARE, NEVER BUY PARRWARE OR WILL SUFFER EVERY WHERE...