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Samsung India Complaints & Reviews

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Last updated May 6, 2024
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Samsung India reviews & complaints page 720

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M
Meenakshi Gera
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Phone not working

Address:New Delhi, Delhi

Hi, I bought this box called samsung wave 533 in april 2011. after six months of buying this phone its giving me a tough time. It swsitches off automatically when you need it either for reading the messages or attending the call. I have got it repaired twice but its not working out. It was just a week before when i went out to get it rrepaired. and now its switched off and m unable to turn it off. cant buy the new one or get it repair as...
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K
kuldeepgurav
from Mumbai, Maharashtra
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compressor get faulty in 32 days

Address:Mumbai City, Maharashtra

this is reference to the Refrigerator model no(RR2015BBL/2012) that I had purchased from Vaibhav electronics,Santacruz (east) on 11th Nov. 2012 in the name of Krittika Gurav. On 12th Dec. 2012 We noticed that the Refrigerator was not cooling and we put in a complain to the service center. The engineer came and inspected the appliance an 13th Dec and told that the compressor had failed.

I had told the Samsung people that I...
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D
dennis quinn
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no product support

one month ago i bought a samsung laser printer model scx-3200. after 300 pages of printed text the the toner cartridge stopped working. today i went to buy a replacement, and was told none was available. went to their webpage and a search of their products there came up null for my printer. then attempted to email them from their site...after submitting all the required info i realized there was no submit button. last time samsung...i...
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T
Titu-2
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REQUIRE WARRANTY IN INDIA

Address:Rohtak, Haryana

REQUIRE WARRANTY ON PURCHASE OF LED-UA40EH5000R
S.No.[protected]
B.No.[protected] G-01
40UE5000
Pardeep jain
[protected]@ymail.com
cell No.-91-[protected]...
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M
Mitalkshah
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Laser printers

Address:Ahmedabad, Gujarat

I had purchased 12 nos. of Samsung Laser Printers ML2161/XIP on 5th Oct. 2012. Out of 12 printers my 7 printers stopped working within 3 months with same type of problem where its Printed Board Assembly needed to be replaced. Samsung replaced this Printed Board Assembly in 3 printers but within 2 days it again stopped working with same problem. Now we demanded for replacement of printers but they are neither attending nor providing any solution...
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A
Ashwin Nair
from Ernakulam, Kerala
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Trust worthless and Very poor customer satisfaction

Address:Chennai, Tamil Nadu

Bought a new Samsung Galaxy S3 which costs about 35k INR, this is my first expensive gadget ever...!!! And i did not even get it to work for a month!!!

I noticed it too be very slow, the proximity sensor also did not work properly (Auto brightness adjustment) Also found that the battery would not last even for 4 hrs (Note even if i did not... not not not at all use the phone) and more over I noticed even after charging for...
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Y
Yovan Nayagam
from Chennai, Tamil Nadu
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NOT GIVEN FREE PACKAGE

Address:Chennai, Tamil Nadu

I have purchased a SAMSUNG SAMART TV 3D somehwere in August 2012 from M/s SAMSUNG PLAZA, POURUR, a samsung dealer, Till date they have not delivered the free packasge (3D CLASSES, CDS ETC.) as promised. I have approached them many times but invain. pl look into sir.

with regards

nayagam

[protected]...
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D
daisy13
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Phone getting switched off automatically

Address:Thane, Maharashtra

I had purchased Samsung Galaxy Y duos ST-6102 mobile phone from Top 10 M/s. Mobile World Nokia Mobile Shop, Om House, Opp. ST Bus Stand, Nr. Railway Stn. Vasai Road (West) on 15th Dec 2012. However, from the date of purchase the mobile automatically gets switched off. On 16th I was out of town and 17th the Nokia shop was closed. On 17th I even called the Samsung Customer Care to help me out with the same. No solution was provided but said...
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S
sandip dashputre
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Poorest performing Service Team

Address:Pune, Maharashtra

Dear Sir,

I have given request for free demo for my Blu ray DVD player (req.Id.[protected] dtd 26thDec2012) i was assured that engg will visit & give demo on 26th between 6 to 8 pm. No body called & visited. I again approached them (cus. care toll free no) they assured me that the engg will certainly visit on 27th. When i requested them to provide me the escalation level contact details he avoided giving me that and...
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Address:Gujarat

I have purchased a Samsung Galaxy Chat' phone from CROMA on 14.12.2012, with the invoice number: SLF02A[protected]. We paid rd. 8002/- The phone has some major problem thus we returned to CROMA on 21.12.2012. There was the problem of 'soulding'. we told them to replace the phone as the problem occurred with in 7 days of purchased. We asked many times to place the handset and give us a new one but they never listened to us...
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K
krish969
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

stolen

Address:Hyderabad, Andhra Pradesh

Dear sir,
I am Harikrishnan, someone stolen my mobile Samsung Galaxy while watching the movie in picture hall in hyderabad for which the particular are mentioned below, in spite of me having insurance cover, the insurance rep is in need of FIR copy and untraceable report from police station, which was denied by police. Police told that the can give only the inward registration number not give the FIR or untraceable report as requested...
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R
rajnishpandit
from Mumbai, Maharashtra
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Application For New Credit Card

Address:Mumbai City, Maharashtra

Respected Madam/Sir

This in in reference to the Purchases done on 26th Nov, 2012 at the Croma Store at Oberoi Mall Goregaon, I had given an application for tata croma credit card, and it is almost 3 times, every time there is confirmation of my address but till date i have not received the card.

I will be highly obliged if you look into this matter and revert back to us at the earliest.

Regards,br...
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S
SantoshGujar
from Patan, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TV Not working

Address:Mumbai Suburban, Maharashtra

I bought a 40inch LED TV from Samsung and just 20 days of very little use due to my extensive travelling the TV stopped working.
Tried contacting the dealer from whom i purchased the set but of no avail. They just have been telling me that they will talk to the concerned people.The Samsung technician did visit my place to check the TV. He says the TV has some loose contact due to which the TV has problems.
After he left the...
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V
vinit.tiwari2012
from Pune, Maharashtra
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Laptop not working

Address:Jaipur, Rajasthan

Hi,

I have bought a Samsung laptop 6 days back, and yesterday I started the laptop but it didn't work.
I have called the customer care regarding the same for 5 time but no one has approached so far. They keeps on saying out technical team will call back you within 30 mins but I haven't got any call after I logged complaint yesterday 4PM.

Please help.

Thanks
Vinit Tiwari...
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R
rnitin.shah
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

against service and employee behaviour

Address:Thane, Maharashtra

Myself NITIN.M.Shah a customer of Samsung mobile,i have purchased a mobile "Samsung galaxy y".Its not been a six months,handsets is giving problem Battery doesn't give backup for a single day and samsung application doesn't work fast.So for this purpose i visited to the Samsung Service center located at Kalyan "OM TELECOM SERVICES".They checked my mobile and at the end they said there is not a single problem...
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H
HSC
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deficiency of product

Address:Bangalore, Karnataka

Dear Madam/Sir
I bought Samsung S3 (39,197/-)(Invoice no - SLF02A[protected] before three months(15/9/2012) from Tata Chroma. For the product care, I chose extended warranty from them. Before 13 days ago, It slipped from my bed(nearly 2.5ft height from ground) and its display shows some crack inside of the glass panel. Phone stopped displaying. I took it to Chroma and they send it to Samsung care. Now they asked me to nearly 7000...
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L
laxma67
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

malfunctioning of screen

Address:Nellore, Andhra Pradesh

To,

The Managing Director
Samsung India Electronics Pvt. Ltd.
7th & 8th Floor, IFCI Tower
61, Nehru Place,
New Delhi-110019

Reference: Purchase of LCD TV December, 2010.

Subject: LCD TV – Model No LA32C480H1LXL, Serial No MPM73PBZB000634F

Dear Samsung Authorities;

I have purchased a LCD TV 23 Months back.

Recently we...
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G
goutam_06
from New Delhi, Delhi
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Suffering due to problem occurred in my SAMSUNG phone

Address:Gautam Buddha Nagar, Uttar Pradesh

Sir,

I marked the below mail to the samsung as well as contacted several times to them but the problems are still the same.

Dear Team

With due respect I would like to state that I am suffering from a very serious issue regarding my phone (GALAXY R GT-I9103, S/N-RVBBA44002M) from a long time and got harassed several times by your service center.

Sir, I opted for this brand because...
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S
sonnic
from Gurgaon, Haryana
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DEFECTIVE HANDSET, WORST CUSTOMER SUPPORT & QUALITY

Address:Delhi

I had recently purchased Samsung's brand product SAMSUNG GALAXY NOTE II PHABLET Model No. GT-N7100 (IMEI No.-[protected]) from one of my nearest dealer Sai Electronics DILSHAD GARDEN Delhi-110095 vide Bill No.-31784 on 5th Nov 2012. At the beginning i thought it was my great pleasure to invest my whole savings on SAMSUNG PHABLET as it is one of the greatest phablet available in the market till date with none of its neck competitors...
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P
potus
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My mobile stolen from majestic bus stand platform number 14 on 20/12/2012 8.00am

Address:Bangalore, Karnataka

Respected Sir

Iam Naveen Kumar.P ,working at GreatMinds media solution pvt ltd IT company near indira nagar ,iam living near maruthi nagar(nagarbhavi ) .As usual 20th dec i reached majestic 8 10 am for my training class at kormangala in that time i was listening to music. I got one blue color bmtc 171g (just before leaving the AC vayu vajra 171 bus)bus from platform number 14 ,while iam bording bus on first step i can...
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