Samsung India Complaints & Reviews

Respected sir,
I purchased a samsung frost free 303 liter refrigrator on 16/10/2012. On purchase of this item the samsung company is offering a free mobile which is to be deliever directly to the home address after proper verification by samsung service engineer.
My refrigrator is verified by service engineer on 22/10/2012 also i gave him a photo copy of my purchase bill. The service engineer assured me that i will receive...

Dear Sir,
I am a proud owner of Samsung Windows phone. Recently my phone experienced an accidental fall which resulted into broken front panel (including the LCD screen). I went to the Samsung Customer Service Desk at 30a, Shrenik Park Society, Productivity Road, Akota, Opposite Akota Stadium, Akota Vadodara, Gujarat 390020,(India) and since my phone is under warranty I was asked for a nominal charge of 4800.00 INR. I received the...

Respected sir,
I had registered a complaint for my faulty, in warranty phone on 19/8/2012. It had some display problem. I was told I would be called back within a week to confirm the problem and the time it would take to repair. I never got a call regarding the same. After 10-15 days I called and even went to the service centre again and was asked to submit an I.D at the service centre so that I could be issued a cheque as they were...

kindly suggest me soon.

I'm Rafiq from chapra, saran, BIHAR, purchased Samsung Wave2 (GT S8530) on 16 Feb 2012. and faced problem, submit it at CHAPRA SAMSUNG SERVICE CENTRE. after 10 days they repaired it and it was in my use for 1 Aug 2012. and i faced problem again for SCREEN TOUCH and submit again it PATNA MM SAMSUNG SERVICE CENTRE. and after escalation I recieved it at 16 August. after that it was in my use until...

I JWO DN SAHANI serving in Indian Air Force residing TMQ 20/5 Air Force Station Cottongreen Mumbai-33(mobile no. [protected]) purchased Samsung mobile phone GT-S5263 from Kundan Collection,Sardar Nagar Shop No.1 Sion Koliwada Mumbai on 28Aug11 mobile was working normal but suddenly in the month of Novembe12 I found that there was no network. I was waiting for one week that there may be fault of docomo tele. company as the SIM was of DOCOMO....

Hello,

I am Dr. Saji Paulose from Bangalore. My clinic TV (Samsung-4 series LCD) had a problem with the relay. The TV would have a blank screen in spite of switching ON. The relay would then start all of a sudden if we keep the TV ON for 8-10hours.

I placed a complaint on[protected] on 26th of October 2012. Complain Number - ([protected])

The concerned representative kept delaying the visit...

Hello my self is karee, i lost my mobile while travelling in train kindly trace my mobile phone mobile details are below.
HANDSET NAME: SAMSUNG GALAXY S2
IMEI NO: [protected]
LOST MOBILE NO: [protected] AIRCEL

send the details to: [protected]/[protected]
Email id: mr.[protected]@gmail.com...

I bought a Samsung Laptop model NP 300V5A-S0CIN, on 11th August 2012 from Reliance Digital shop at Vashi, Navi Mumbai. Since the time of my purchase, I have been facing a number of problems and have not able to use it properly. The company has sold a defective product and is hiding behind its call centre. If you call up the call centre the typical answer is somebody from the technical team will call up. There is no commitment as to when this...

Respected Sir,
I have purchase a phone samsung galaxy note 7000 on dated 23/04/2012 from J.M.D Communication Model Town Rewari,Haryana BILL.NO 1270.In this phone some technical problems are arise just like blinking,battery heating and charging problem some software are dissolves. I have deposit over cell phone in samsung service center:[protected]--QUICK SERVICE add:SCO-15 BRASS MARKET REWARI.ph.NO [protected]...

I have bought the Sam sung Galaxy Note during the samsung promotion period where the offer was free sennheiser headsets with each galaxy note purchase.
Post purchase i have tried redeeming through samsung promo portal but it was not taking my request, hence i called up Sam sung customer care. I lodged my complaint and i followed up multiple times but the Company staff were promising we will get back to you with confirmation but nobody...

Samsung led tv purchased from garg electronics urban estate patiala during feb 2012 , complaint lodged 20 days back,service engineer visited our house 15days back,told picture tube defective and shall be replaced within a week but received no response inspite of repeated requests...

Dear Customer Care,

This is to inform you that our Samsung Washing Machine is not working due to spinning & dryer motors has been burnt, this has been checked & confirmed by your service person. we have asked him to bring the new motors to replace the same but till now nobody has responded even after our vigorous follow up. I have also registered the complaint to your customer care but not yet responded.
Pl revert...

My name is Madan Ganesh Sapre, Address: Flat 502, Ivory Tower, C.T.S. 39/6+7, Lane 8, Prabhat Road, Pune 411004, Maharashtra State. Phone:[protected], Cell-[protected]. Contact on land line preferred.
I purchased a LED T.V. (32") on the 8th of Nov. from Nandini Electronics Ph. no.[protected]& 24331616. The owner had arranged for a demo. and his complaint no. is [protected]. I waited and waited. Unfortunately my land line...

The TV suddenly started mall functioning. the samsung engineer came and charged rs 4500 and then it worked for a month and then again the status quo is the same and then again the engineer was called and he said the mother board is to be changed and it will cost another rs 4000 and then i felt that i am being cheated all round. i do not know what to do. pl help...

Hi,

I purchased Galaxy S 7562 - Duos phone on 27/10/2012. Thee was a major issue with the dual sim functionality. On registering complaint with samsung call center, they acknowledged the mistake and approved the replacement of phone after a long duration of 20 days. Still as of today, i havent got the replacement and i am suffering a lot because of this.

Many online blogs/forums have confirmed the same mistake...

purchase date 27/09/2012 Model no. GT-S5360
Data transfer and battery charger jack cover(plasic small cover)is came out, now it looks very bad.
It was pasted on another plastic with adhesive .Only in one and half month it came out,I got frustrated. I am using some

other model of samsung of low cost from last 2-3 years there is no problem. It is purely design/manufacturing defect. It br...

I AM ONE OF THE CUSTOMERS WHO HAS HAD A PATHETIC EXPERIENCE WITH YOUR COMPANY .LIKE A FOOL I AM RUNNING BEHIND YOU GUYS TO GET MY FAULTY DEVICE REPLACED .IT IS BEEN MORE THAN A MONTH NOW I AM CHASING YOUR SUPPORT TEAM AND CUSTOMER SERVICE TEAM CENTRE AT SANTACRUZ WEST .THE MANAGER MR MATHEW HAS CHEATED ME AS I TOOK A BRAND NEW HANDSET WHICH I HAVE HARDLY USED FOR A WEEK THERE WAS TWO MAJOR FAULTS OF BEEPING SOUND AND DISTORTION AND DISTURBANCE...

Samsung LED bearing model UA40D5000PRMXL,serial no: 19973ZNB702588N purchased from QRS-Calicut was installed on 18/04/2012.. The complaint is that there are 2 vertical lines appearing on the display screen- The complaint was lodged on 25/11/2012 with Samsung Customer care vide complaint no [protected] and yesterday samsung technician came and informed that the display panel needs to be replaced for which we have to bear the cost.In this...

Dear Sir/Madam,

This is to bring to your kind notice that I have on 22/07/2012, purchased a Samsung LED TV-46D7000 from Reliance Digital , ACME mall in Santacruz west. While discussing about its features, availability of finance and free 3d glasses, I was initially given to understand, that four 3d glasses will be provided free of costs. However, after completing thee documentation for finance, I was told that only two 3d glasses...

sir,
i was using samsung galaxy ace s5830 which i bought on[protected].i was not able to turn on wi-fi.i went to samsung care on[protected] then they told me that they are going to change motherboard and told me to collect the phone before[protected].but now they are not returning my phone either they had misplaced it or lost it somewhere.so please look into this issue otherwise i have to take further steps against you.the bill number...