Simplilearn Complaints & Reviews

Hi Escalation Team,

Again I'm saying my case is not of referral voucher, I was wrongly promised at time of taking job guarantee that I'll get job before july so that I can pay emi of Job guarantee program, i.e I was guaranteed that I will get job from Post graduation program, that's the only reason I took Job Guarantee program . I have attached a screenshot which I think you haven't gone through, I am attaching those screenshots,...

Dear sir, My name is Amit Verma, I got myself enrolled for online data science job guarantee program with simplilearn online institute the fee for this course is rs 169400 to be paid in monthly instalment of rs 5601 The process of the admission was done online through video call. My loan was approved by propelled company through online process using my Aadhar and account number after joining this course I have attend 2 to 3 classes they make the people fool by their 7 days return policy at the time of consultation the never make the student aware about their policies due to which they take advantage not to provide refund to the student they make strategy of making fool of the student they enrolled me in wrong course and after i was informed they enrolled right course and start the course after online weak which 7 days in between they put the student in the running classes where course is about to finish and after the complaint they will put student in the new batch this whole process take atleast a week if anyone is not satisfied with course and ask for refund they use their fake policy which they have created loan company started sending some agents to home for recovery daily morning and evening now both the company propelled and simplilearn started blaming each other they are not able to provide the refund I bring this concern Plz look into this matter and my compliant register.

Simplelearn is not helping me even though I have requested many times. They have deceived me. I was forced to take different courses and made to take courses. And they said that they will give you a good salary job. Now my finances are bothering me a lot. So now I am preparing to commit suicide. I have no other option left.
He had committed me that he would give me a job in the month of September if you take this course. But nothing happened for hours and I had already told them that my financial situation is very bad.
I sold my engagement ring to pay the previous emi and paid but now I have nothing to sell what should I do. And these people are avoiding me.

Kindly provide me the 1 year of live classes, Virtual Labs, and Ask Me Anything’s access to the “Post Graduate Program in AI and Machine Learning” for FREE or UPGRADE me to “MS in Artificial Intelligence” for INR 9000. That’s the only thing I can manage the most. I have no job & currently, I am in legal disputes for my ancestral property. I was the one who gave the Idea of the Learning Libraries Product which you sell in the name of the Tech Master Course, which you see in DashBoard under Certification Programs (which is also the duplicate program, which is not what I agreed upon, I can share the mail from the Simplilearn, if needed). Through this Simplilearn earned a lot.

Since I have enrolled in the Foundation Batch of the program without taking any demo classes. Also, during that time, there was no Call support for the Program in the Day time, where the Onboarding team told the Details (Do’s & don’t) of the program. This gives clarity on which program we have to Click first & which is the next. Ideally, the Prerequisites of the program should be on the top but due to the poor User Interface, it was on the last. At that time, I was doing the Evening shift & cell phones are not allowed during working hours. I ask to schedule the call during the daytime. They told me that it is not available. I was unaware of the fact that once you click on that course it will start counting like a Time bomb & you can’t pause the course even if it is open by mistake. Hence, I never used Virtual Labs, AMAs, etc. due to unawareness.

I have invested that money just based on the trust without hearing any terms & conditions. If I have known that I am gambling my money then it was better that I invested that in the Stock Market, Cryptocurrencies that have given crazy returns during the lockdown. Then I would also have taken the advantage of the Power of Compounding or else I would have easily purchased the “Apple iPhone & MacBook” with that amount. Or better I would have never opened that course or joined any physical institute instead of going online because I ended up with nothing in return.
Also, to date, there is No Pause Option in the Course, which is commonly available in the other EdTech like Scaler Academy, etc. because everybody is in a hurry to finish the course & get the certificates which they can show to employers, learners know it very well if they pause the course they have to wait for the next batch for that portion. As companies pay per batch to the teachers. So, it doesn’t matter whether it's 1 or 25 students in that batch. So, there is no extra cost involved for Simplilearn.
So kindly think about that & reward me for that. Might I give more ideas like Learning Libraries which can create meaningful value addition in your educational services through which you can make More Profits in the Future? Take it as feedback and discuss it with your Upper Management so that they can give the necessary approvals for old students regarding the program.

I have enrolled for digital marketing in the month of September, from then onwards i haven't satisfied with the course
One thing iam a visually impaired candidate my eyes are not supporting for tech gadgets continually

From last few days onwards I am sending mails to simplilearn but they are not responding
I need cancellation of the course, and nach agreement
Need refund as well

I, Abdul Hannan Turabi, have enrolled in "Cloud Computing" course with Simplilearn. Initially, I understood their classes well and was able to complete the projects through their good support and prompt response. But since a few months, I am unable to complete my projects because of lack of support, poor explanation of the subject and delayed or no response for any of my queries. The classes are unclear and not interactive at all, because of which I regret enrolling in this online course. So I decided to cancel my enrollment but after continuously trying to reach Simplilearn through phone and email, I have been forced to continue with the course and there seems to be no solution for my request in cancellation of EMI.
Please resolve my complaint immediately, as I am being charged for the course I don't wish to pursue further.

On 15/01/2022 I purchased PG AI course, amount was rupees 178, 500.00 The course was started on march 2022. From the first day I was feeling that this course is not for me. So I contact the sales person, Mr. Avinash Singh who sold me the course because then I didn't know the process of cancellation. Then he told me that this is too late he can not do anything. So I was helpless then and continuing course but from my heart I never with the class.

After few months within the online class I understood that if I want to get a solution then I have to contact customer care. After then from customer care of Simplilearn told me this is not possible as it is too late. So I thought what can I do with the course fee that I have already paid. After few days I emailed simplilearn for course swap in FULL STACK WEB DEVELOPMENT as I am already professional in this field. Simplilearn asked me some more price for this course. So after negotiation the price, it was rupees 11, 500 what I have to paid newly which is not related with the AI course fee and they informed me AI course rupees 178, 500.00 is not refunded, I agreed it and not expecting this amount any more to get back.

So on 29/10/2022 I paid 11, 500 rupees to simplilearn for PGP Full Stack Web Development course. After then I have realized the course contains JAVA, ANGULAR which are not required in my future carrier so I decided to cancel the course and refund my rupees 11, 500. So I raised the ticket on 2/11/2022 to cancel the course and refund my rupees 11, 500 but after so many communication they are informing me refund is not possible though this course cancellation was totally with in their refund policy. Please help me to get back money from Simplilearn.

Simplilearn team - are you guys helping NBFC meet their loan tragets for the month by scaming PPL like us and alluring us into concept of Job gaurantee programs. The contact you provide is fake, your promises are fake and the greviance redressal contact on your protal is fake for if i reach out the concerned person, your customer care all of a sudden started reacting sending we are closing the case even before it was investigated. I will file a suit against your team, if you don't cancel immediately my loan and repay the money collected till date for the program is not providing any job that was guaranteed.

Sir/ma'm
I want to cancel my course bcoz due to some financial circumstances i'm not able to pay the emi plz cancel my course . I am not in the condition to pay a single penny plz help...

My refund was completed on[protected] for the DevOps course i enrolled in, As per Simplilearn the refund is already completed and is with Shopse. Once i contacted Shopse they told me the refund failed due to bank issues and have been sent back to simplilearn. They even shared me the failed transaction ID. I have been hanging in between Shopse and Simplilearn as whenever i try to contact Simplilearn they tell me to contact Shopse and whenever i try to contact Shopse they tell me to contact Simplilearn.
I already opened a ticket with Simpilearn but it's been almost 5 days still there is no reply. Everytime i try to contact Simplilearn they tell me to wait for 24 hrs,

I have shared them the proofs as well about the EMI's getting deducted. I am helpless as again and again I am just being asked to wait or call Shopse and vice versa.

Refund ID from Simplilearn: 21214
Failed transaction ID from Shopse: S[protected]

I just purchased a cousrse from simplilearn on digital marketing on nov 19 2022. For my personal reasons am not able to continue that course. So i asked them to pls diacontinue from the course and stop the process of loan taken from online proppel team .they agree to do like that but till now they are not responding well to this matter. Can you pls tell me the details or procedure to cancel that education loan just taken few days back.. without starting.

Money refund needed. These guys are not responding.

I have taken the business analyst course from simplilearn institue. Thwy have given me all half information regarding the no cancelation policy after taking one class. Also they didnt tell me the llan company about. Alsk didn't inforn me it would be auto debit deduction from my account. I am asking to cancel the enrollment after taking one class. Not giving me any response. I have mailed and raise the ticket also.

My name is vigneshwaran (vicky.[protected]@outlook.com) booked a data science.

One person called me and convinced alot to booked the course and finally I booked it on 28th October with senior learning consultant named Rahul Patil and the ext day i aksed him to cancel the course according to cancellation policy but refused to cancel and he said the course can be cancelled at anytime before December. And then he didn't mind about me. Then again i asked him to cancel the but he didn't cancel it and finally now they are saying that cannot cancel the course. Please help me cancelling the course and refund me the money

This person Kumaresan arunagiri nathan Has called me on 25 Augest 2022 and told me about course which is they are providing Data Sciance job garantuee program and has done my admission on 29th augest 2022 and taken loan on my name of 43600 rupees converted into EMI and after he have not responded me after 1 month of keep trying this company is not respnding and not cancaling my program and not refunding the money to loan company and they not evan have provided me any classes nothing i have reicived from them i have not taken any classes from them not induction nothing it's been 3 months now i am trying to get refund and they are denied and after searching a lot i got to know there are so many people who suffuring becouse of this scam this company taking loan on students name and after that not providing anything i have been suffring lot becouse of this loan team keep calling me and presuring me

I purchage job guaratee program from simplilearn but they have fraud with me now i fill many form to job but didn't get any call and now they are not giving my refund so please help me to get the refund

I have register for wants to swap the devops engineer course toazure dev course so sales exc miss lavanya said ok i will add 2 complimentry courses then she only added devops enginner only. But i wanted azure devops solution architect course i enrolled to simplilearn in 2o october its 16 nov almost 1 month still i am waiting for classes. Kindly do something my emi already started

Simplilearn is such a fraud company which I didn't know. They don't provide what they promise and, after taking the money, no CUSTOMER service or HELP. I paid 10K in advance to book a seat for the particular course. But I changed my plan, so immediately next day I requested for refund. But they sent a mail that the refund got cancelled as per terms and conditions. Nowhere it is written as non-refundable. A lady who approached me and told clearly that 10k is refundable if I cancel within 7 days. I've been dealing with health issues and financial issues as well. They only know to snatch people anyhow and then hide in their ### policies without considering a person's emotions and condition.
This is my humble request. Please HELP me in getting a refund. I paid 10k for booking a seat.

My Name is mohammed khadar Hi Team,

I have been requesting your team to cancel the cyber Security course, which I enrolled in the month of August 2022, and the loan amount was given to your company.

At the beginning of the course, I was promised that the course will be a two-way communication when I can ask the questions and get answers, however I Just took one class and there was no such class happening as promised, the first class took after 8 or 9 days of enrollment, but when I requested for cancellation, they said I should have contacted them within 7 days. How in the hell I would know if the first class itself was held on 8 or 9 days of enrollment.

I immediately emailed and requested to cancel but they keep rejecting my emails and no reply from their end. this is simplylearn does cheating to their students.

Now I am getting threatened as I had load from propelled company which was referred by Simplylearn and they forced me to go for it. when I was still in dilemma stage. Propelled team forced me to get it.

Now they are coming to my home and threating me to do the payment. why should I pay when I had request for the cancellation and not attended any class.

Visited the office but they said there is no escalation team there. its only the sales office. Please take my request into consideration and cancel and refund the money back. As the team was not clear on the cancellation policy and they are making up the story.

Hi Team,

I have been requesting your team to cancel the Security course, which I enrolled in the month of August 2022, and the loan amount was given to your company.

At the beginning of the course, I was promised that the course will be a two-way communication when I can ask the questions and get answers, however I Just took one class and there was no such class happening as promised, the first class took after 8 or 9 days of enrollment, but when I requested for cancellation, they said I should have contacted them within 7 days. How in the hell I would know if the first class itself was held on 8 or 9 days of enrollment.

I immediately emailed and requested to cancel but they keep rejecting my emails and no reply from their end. this is simplylearn does cheating to their students.

Now I am getting threatened as I had load from propelled company which was referred by Simplilearn and they forced me to go for it. when I was still in dilemma stage. Propelled team forced me to get it.

Now they are coming to my home and threating me to do the payment. why should I pay when I had request for the cancellation and not attended any class.

Visited the office but they said there is no escalation team there. its only the sales office. Please take my request into consideration and cancel and refund the money back. As the team was not clear on the cancellation policy and they are making up the story.