Sun Direct Complaints & Reviews

Don, t use sun direct they are big cheaters
I am using sundirect from long back from 4 years.
At staring i haven't noticed the cheating done by them but if we observe carefully. The amount we recharged is tax deducted twice.
First when we recharge after deducting tax remaining amount is credited into the wallet and again while subscribing a pack they will deduct tax.
How they can deduct tax two times.
Just...

My old sundirect password is forgoten and i cant remember it.so how can i know it ....

Hello sun direct

Customer account number:

[protected]

Name :narayan murthy

Subject: kannada channels not subscribed
Am from karnataka
I had recharged 7th april 2020,
285 rupees they are not providing kannada channels..
You people are subscribed tamil telugu channels..
Thrice i caled to customer care no body is supporting they are asking and...

I had been recharged my account by 12th April 4.30pm still not my channels are not activated and contacted many times to customer care but nothing is replied and no solutions they are given.Sundirect live chat never working .worst then what I say ....

My smart card num is [protected], from kerala. I have contacted the customer service thrice to change my pack after recharging with full amount. For the first time at 1.00 pm on 14/4/20 later two times at 7.45 and 9.45 respectively. No favourable action was taken. For the last call the representative even cut the call with out telling atleast a definite time for the resolution. Very very bad response after making us paid....

I done recharge yesterday for 554 and the recharge was done untill yesterday itself the channel was not showing pictures in any channel customer car also not giving any clear response please solve my prblm...

Sun direct TV recharged on 09/04/2020 through Google pay, amount RS:219.
The amount debited from my Google Pay account but the recharge was no done. It said that it may take maximum 3 days to reflect this. But after this nothing happened....

I made the payment for my sundirect DTH account through phonepe on april 3rd 2020 and i received the confirmation of payment through phonepe but I dint get any confirmation from sundirect . Im not recieving the services since then .Kindly confirm the payment and provide the services .

smart card number- [protected]
transaction Id- N2004031741487165727451

Further I raised a complaint reharding the same...

I am a sun direct customer. I have recharged with malayalam dpo pack on 1st april 2020. Since the initial recharge was found as failure, i did recharge for the second time. But i later found that money was deducted from my account twice. I request you to kindly refund the amount of first recharge. The customer care centres are not attending the phonecall. I have already registered a complaint regarding this in the online portal. My complaint...

Channels are coming. But video and audio not coming. It's showing an error "Viewing is temporarily blocked". My smart card number is [protected] The issue is continuing for a day. I called customer care many times. They are saying that it will be resolved in 2 hours. But didn't resolved. How long I have to wait for this? Kindly do the needful to resolve this....

I recharged my sun direct card by sun direct app through Google pay but the money has been debited from the bank and in sun direct app they mentioned it as failed and you will get your money back. But still I didn't got it back and there is no proper customer care service even....

என்னுடைய பழைய மொபைல் எண்ணை நீக்கிவிட்டு புதிய மொபைல் எண் [protected] உள்ளீடுங்கள் No. 5, 5th cross, Periyar Nagar, Pondicherry-605005...

My onther account number send 200 and 230 Rs in my account depidited...

Recharge of rs. 1199 done with the mode of paytm using my UPI id on April 12th

Smart card no. [protected]
Registered mobile no. [protected]
Order id : [protected]...

Hi i am using sun direct since 2014, but all of a sudden just during the lockdown i am not getting any channels error message shown (E42-e52) and also e32. Called up customer care of sun direct several times and they confirmed having raised a complaint and sending technician but no response after that and till date i have not received any complaint no from their end.
My surprise is i have never faced this issue before and would like...

As my set up box no. is [protected]
And recharge 4 days back with ₹1039 pack. But now only one Telugu channel is working. Please activate all the channels as soon as possible....

I don't see this new kannada channel at all in the cart to add. Why it is so?...

I have recharged my Sun Direct setup box on 10.04.2020, My customer ID is [protected]. I am trying to call customer care but it is not connecting from several weeks. This is the horrible service facing from Sun Direct from past one year.
Please resolve the situation...

Respected Sir I am using sun direct DTH with smart card no [protected] . yesterday I have recharged a package, still I am not able to view channels, I have called customer care several times but no response.
Smart card number - [protected]...

I want my sundirect operator to add zee telugu channels for free as per trai norms, he refused...