| Address: 197/B/29 , Asiad colony , Anna nagar (West) , Near . Thirumangalam Bus Stop, Chennai, Tamil Nadu, 600050 |
Hello, i am kritin from chennai, anna nagar, i have sun direct connection.
Yesterday night my mother were changed the table of that. From today it's not working sawing only that (Searching for signal). And but it's all are properly we connected but it's not coming
So, i kindly request you to check it or repair it with the new one
Thanking you
Nov 25, 2019
Complaint marked as Resolved Sun Direct customer support has been notified about the posted complaint.
Verified Support
Oct 25, 2019
Sun Direct Customer Care's response "Dear sir,
We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.
Regards,
Sun Direct Team."
On my recent recharge i noticed that 18% of gst is deducted and on only 82% of the recharge amount is reflected in the available balance. However, while subscribing to fta channels and other channels in addition to subscription charges, the sun direct is collecting gst again (Subscription charge +18% gst). This amounts to double taxation (A total of 36% gst).
Request to look at this double taxation practice as the company may be wrongly charging all consumers and cheating the government and consumers on tax collection.
Regards
RAJAN