Swiggy Complaints & Reviews

I had ordered a tandoori sandwich from cafe coffee day and the chicken wasn't good. It had spoilt chicken in it. I tried to chat with the customer service people they didn't resolve my issue. The sandwich had 3 chicken slices (Spoilt) and lettuce with sauce. No onions, or any other veggies. The food isn't edible and they didn't refund or reecen replace my order. I need swiggy to either give me a fresh order or full refund...

Items which we ordered were not delivered. Instead items which are of lesser cost have been delivered. We paid more than what was delivered. Order no #[protected] we ordered aloo jeera fried which cost rs. 110 but received jeera fried rice which cost rs. 80. Please see to this matter. This complaint is from guwahati, assam and we ordered from hemlata dhaba....

Order no. [protected] delivery executive raj kumar nangru his phn no. [protected] restaurant wah ji wah dwarka mor. I have ordered kadai paneer, dal makhani, veg biryani, 2 plain nan, 6 butter nan. Delivery executive delivered the package in it veg biryani and kadai paneer was missing. When i enquired from the delivery executive he told me that order packed by the restaurant and i have delivered the same.
Kindly take the severe action....

I have ordered through swiggy... I have not recieved my total items as one of the was missing. I called delivery boy, he went to restaurant... Restaurant people said they forgot to give but can't deliver now... Swiggy delivery boy also refused to deliver the order... Swiggy # help line number is always busy or not reachable.
Very bad experience
Swiggy is not good at all......

Hi,
Dated[protected], time-22:00
Order no : [protected]
Order delivered on :[protected], 20:23
I am srikanth.
I have ordered chicken curry, butternaan, chicken drumsticks from nakshatra restaurant, tirumalagiri. A very bad smell came from chicken curry, butternaan is very bad. All the money has been wasted and we felt a huge disappointment.
I request a refund of money for chicken curry and butternaan....

My order was delayed by restaurant partner the hotel name was hmr coimbatore it's been long time i have ordered my food at 9:00 p. M. It's been 10:00 p. M. Till now my order never prepared the delivery boy was good but that restaurant partner what's so bad i have paid 236 rupees for my order this is first time i have got issue so please this is a last and final i have waiting more than one hour for my order so please change your restaurant...

I ordered two burgers on swiggy app from pahwa restaurant and fast food for rs. 64 and paid the payment online but after sometime i received a message that ur order has been delivered by the delivery executive rohit khanna but i didn't received my order. He didn't called me. He delivered the order at wrong address. After telling the delivery executive all this and chatting with him my complaint was not resolved. Now either i want my money...

Last night i placed an order on swiggy of french fries from mcdonald's. It said that order will get delivered in 23 mins, how ever it took an hour for the delivery agent to come. By then the french fries got cold and very soggy. I couldn't eat cold oily food like that because it causes acidity. So i chatted with swiggy and asked then to refund my money for the fries and all they kept doing was giving me automated replies regarding not being...

Hi, i had ordered 2 chicken biryani and 1 butter chicken through swiggy from golden orchid restaurant in bhubaneswar on 29/03/19 at around 10 pm. The order was delivered on time. But while eating found that the food was stale and had to be thrown away. The food was ordered for my in laws so it was a question of my prestige. Raised a complaint through customer care but didn't get any refund neither the issue was resolved. Since that day have...

I ordered for cheese burger and got aloo tikki burger delivered from veg express. After getting order delivered i made complaint about it to chat executive to which he accepted the fault but was never ready to make replacement or refund. After then i called them and talked about it they said that they will investigate the matter but never gave me any complaint no. Or any mail regarding it. This is the second time i have suffered this and...

I have ordered on 21st march and these people have cancelled my order after 1hour. They actually have wasted by time in between hours. After that they have initiated my refund which i am yet to receive till now and have promised that i will get in 5-6 wd and when i have spoken with them they easily said that refund has been cancelled due to technical glitch. Its really a worst experience with swiggy.
Please note that these people are...

Today I have ordered Chicken fried rice from the Kabab Magic res in Bellandur around 2:00 pm today. Soon after the order confirmation received, the delivery person called me up to confirm him on the address which I did. But post that there was no call from the delivery guy and the food was not delivered.
The cost of the item was INR 123 and the pay was made through Amazon pay and the transaction was successful.

Pl find...

Hi,

I have been ordering food from swiggy from many years and these days i feel that swiggy is not delivering the right product and a bad quality restaurants and a worst customer service ever since in my life, have been facing issue where i order food and delivery guy calls me and tells after 45 mins that the restaurant is closed and spoke to the customer support and was very very rude and not helpful and said refund will...

We have initiated refund of rs 42.0 to your account after deducting cancellation fees of rs 42.0 and the same should reflect within 2-4 business days.
We have not cancelled order no. #[protected]. My location is shown rightly. Your company has cancelled the order than why to deduct cancellation charges. We are still ready to receive the order, so either refund full amount or deliver this order...

I made a online food order on swiggy with order id #[protected] on 04 april 19 i made online payment for this order. After 40 min i got a call from delivery boy, i told him to wait for 10 min as was not available there at that time. After 10 min when i reached there, delivery boy was not there. I tried to call him but could not. Then i called swiggy customer service and told them about the metter but they told that they are unable to help...

I have ordered (Order no. #[protected]) two items (Handi murgh and chinese fried chicken) by using swiggy app from the krishnaz restourent, bareilly, up on 4.4.2019 but it was not delivered.
Delivery man contacted me around 8:30pm and i am guiding him to my address but after that his phone was disconnected and he never call again. I am trying to call him but it was not ringing. After half an hour i received the call for feed back...

Order for two naans, two parotta and one chicken gravy was placed at 8:30 from aasife and brothers, 5 mins from my location. Order was accepted, delivery executive not assigned by swiggy, payment was made, no communication for two hours, customer care number not working, chat partner (Mr. Pritam) not responding to messages, order not getting cancelled, and now the app isn't loading.

Customer service from swiggy has been pathetic,...

I ordered a fish bento box worth inr 178 after discounts from hudson chopsticks on swiggy (Order no. #[protected]) on 3 april 2019. The fish in the order was stale and uneatable. Although i compained to swiggy's customer service regarding the bad quality food received, they could not offer me an adequate and suitable resolution. This was the second time i received stale food from the same restaurant. Although swiggy did refund me in the previous...

I have ordered some foods through swiggy. As i have not received the order i started a chat with swiggy personell he told me few items were not available in restaurant and please choose an alternative for those food for the second time and told me to cancel my order third time after those foods were not available. I asked him will you refund the amount i paid through phone pe and he told me it would be refunded within 24 hours and i asked...

The delivery boy was telling that he could not find my address and he is talking so rude on call without giving any respect... Then he came to my apartment and made a big drama... By refusing to give my order and shouted at me... And he used abused words and made me insecured... Please take the necessary action against the person.. Otherwise its just giving license to anyone to misbehave to any girl...