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T24 Mobile Complaints & Reviews

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Last updated Sep 25, 2023
Complaints 376
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148
Unresolved
228
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T24 Mobile reviews & complaints page 19

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S
sid.das04
from Mumbai, Maharashtra
Jun 5, 2011
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showing invalid sim

Address: South 24 Parganas, West Bengal

Hello,
I had a connection of t24 ([protected]) while marketing in big bazar in Siliguri. but when I came back to Kolkata after 4days it is showing invalid sim. Then I called up the customer care but the person could not solve my problem. I wrote a mail to the nodal officer of Kolkata & West Bengal and to the customer service but no reply. then i called up the nodal officer but no reply the cell got ringed for 10 to 15 times....
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evafe
from Mumbai, Maharashtra
Jun 3, 2011
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show available balance but cant make calls

Address: Mumbai City, Maharashtra

whenever i check my balance ( by sending BAL to 52121) it shows freecap 1000.0
what does that mean? I am however not being able to make any calls........
I received the same from Big Bazaar shopping bonanza.
can someone help which i know is quite unsual....
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K. Dinesh Kumar
from Hyderabad, Telangana
Jun 2, 2011
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unable to recharge

Address: Hyderabad, Andhra Pradesh

unable to recharge my account. get error account is not valid...
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sbdandge
from Bengaluru, Karnataka
Jun 1, 2011
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NO OG

Address: Amravati, Maharashtra

T24 Mobile SIM purchased on 24/05/2011 from big bazar ,sainagar Amravati.i had purchased some consumable items and on the bill of said items i had given a recharge coupen of rs.70.00 of T24 mobile.
The same was handed over to the T24 executive at the big bazr counter. The same amount recharge is not done yet on the T24 Mobile [protected]...
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lsrivastava
from Pune, Maharashtra
May 26, 2011
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GPRS not working for 10 days.

Address: Pune, Maharashtra

I have activated GPRS service on my mobile for which I paid Rs.96/-. The service never worked for me properly. And for past 10 days it stopped working completely. And I am calling customer care daily 2 times. But the response is "Excuse us for inconvenience" your problem will be resolved shortly.

Second problem is they are reluctant to register a complain. After lot of calls and effort one customer care reported the...
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Sanjay Mukherjee 78
from Hyderabad, Telangana
May 23, 2011
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Cheating on Service

Address: Hyderabad, Andhra Pradesh

My Name is Sanjay mukherjee, I have a mobile connection with T24 Mobile, which works on Tata Docomo Networks, My Mobile no: is :[protected], I bought this connection 10 days ago in hyderabad and also bought a internet package for Rs 96/- for 30 days , since last last 7 days the service is down and I am not able to use the internet . the entire purpose of buying the internet package is not done by the service provider. i.e, T24..br...
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bhavneetbhatia
from Bengaluru, Karnataka
May 21, 2011
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non activation of sim

Address: Jalandhar, Punjab

I purchased T24 sim No[protected] , from big bazaar and submitted photograph and driving licence xeror as ID proof dully signed but two month have passed my sim has not been activated , I called customer care they asked me to submit ID proof again. which i submitted on 21/05/2011. TO MR SUBHASH AND MR GURVINDER AND MR GURDEEP SINGH AT BIG BAZZAR WITH RECHARGE ON PURCHASE COUPONS WORTH RS 75/-. please do the need full and oblidge.br...
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vishalp1981
from Mumbai, Maharashtra
Apr 25, 2011
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Remaining balance not received & Bad service by Co & Customer Care

Address: Gujarat

Res. Sir,

I m Vishal Pathak from Surat. My no is [protected]. I have recharged Rs.100/- on 18/04/2011. My Transaction ID is [protected] In that, i have received bal of Rs.88/-, at that it was told that i will get remaining bal of Rs.12/- within 24 hrs but still i haven't received it.
I called to Customer Care on 23/04/2011 at that time Customer Care Exe.
Mr. JATIN...
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sa1591
from Imphal, Manipur
Mar 22, 2011
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Error when connecting to internet

Address: Allahabad, Uttar Pradesh

Whenever I try to connect to the T24 Internet it shows packet data access point not valid. I have been complaining for this since last 21 days but my problem has not yet been resolved and everytime they resend me a GPRS setting or for ward the complaint and say that it will be resolved in 48 hours and then they close the request without doing so....
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neeraj.oak
from Ranchi, Jharkhand
Feb 12, 2011
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T24 SLEEPING CUSTOMER CARE

Address: Ranchi, Jharkhand

I have taken a new connection of T24 in big bazar.
Today i have shopped and asked the concerned person (so called Manager) at t24 counter to add the talk time using the bills. The person told me that he cant do it because he is busy. I requested him to keep the bills for later transaction but he refused and asked to come later as I am a beggar. Moreover he denied to give the phone number of his senior official. I asked him to make...
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RohitTiwari14
from Hyderabad, Telangana
Jan 20, 2011
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Rude Behavior of Customer Care

Address: Hyderabad, Andhra Pradesh

On 20 Jan'11, i was unable to call from T24 Mobile sim, when i called up customer care, Executive name Jince was reporting me that I did not submit Proof for the new sim card and even after saying several times that i have submitted my driving license in Begumpet Pantaloons, then also he is rudely demanding to submit the documents. When i asked give me the office address, he say we do not have any office, u go and submit in Pantaloons.br...
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varunway
from Gorakhpur, Uttar Pradesh
Dec 10, 2010
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Sold SIM but no top up of Rs 180 to my account

Address: Uttar Pradesh

I bought a SIM from Big Bazaar (Sahara Ganj, Lucknow) on[protected] after doing shopping of 5400+. They told me to pay Rs 20 more for the SIM and get Rs 180 Talk Value. But i did not receive any. They are a big cheater and fraud. They can cheat you to sell their products.

When i call the customer care they said its the Big Bazaar Matters and when i asked Big Bazaar they said that they will contact back but they didn't....
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sanga48
from Delhi, Delhi
Nov 30, 2010
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how to activate t24 sim

Address: East Sikkim, Sikkim

unable to make a call with t24 sim to any other phone...
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nilanchala
from Hyderabad, Telangana
Oct 27, 2010
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Balance not yet credited in my account

Address: Hyderabad, Andhra Pradesh

Hi, This is Nilanchal Sahu, purchased goods worth Rs. 4000+ 20 days back, where i had received a T24 sim, had paid Rs.21 for registration where i had to receive Rs. 150 amount of talk time. But till now the balance amount Rs. 150/- not yet added into my account.

Could you please look into this and do the needful....
+1 photos
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saketh.ram18
from Bengaluru, Karnataka
Sep 28, 2010
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freecap balance

Address: Rangareddy, Andhra Pradesh

whenever i check my balance ( by sending BAL to 52121) it shows freecap 1000.0
what does that mean?...
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Rekha.Praneeth
from Hyderabad, Telangana
Jul 22, 2010
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New SIM not activated for the last 90 hours

Address: Hyderabad, Andhra Pradesh

I shopped at Big Bazaar, Ameerpet for > Rs. 500 during 15-20 June 2010 and purchased a new T24 connection (Mobile No. +91-[protected]). I lost the SIM card after using it for about a week. I raised a request to block my lost SIM (Request no. IMSI[protected]. I was said that the SIM has been blocked immediately. For a replacement, I was asked to visit any Big Bazaar (Only).
I went to Big Bazaar, Abids on 18 July 2010 around 3:30 PM...
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