Tata DoCoMo Complaints & Reviews

I took two postpaid numbers 888xxxxx12 and 888xxxxx13 on GSM 199 plan in July 2016. But wrong billings started appearing for 2G packs on one number for Rs.499/- in Sep16 and againRs.999/-in Oct16. I made calls and followups to deactivate and cancel the services, but instead on cancelling they were changing my tariff plan each time. This frustration led me to cancel 888xxxxx12.
This didn’t stop there as I continued another number....

Dear Sir,

I had called Docomo 2 months back asking them to disconnect my connection but i continued to receive emails asking for bills. I have raised this as a complaint to their customer care but no action has been taken. I received another note from their legal team asking me to pay Rs. 662/-, i am OK to pay this amount but why should customer pay for their mistake....

I have bought a new Docomo sim card 2days ago from a sim store... but it still not activated... it says not registered on network...my no. is[protected]. plz activate it as soon as possible... I have submitted my documents... Aadhar card xerox, photo n filled the form... it shows full range but is not working... the only thing it shows is sim not registered... kindly activate it....

Hello sir/ma'am,
I have bought 2 postpaid sim cards from Tata Docomo on around June this year. Since, I no further required the sims, I haven't started it neither my sim card opening verification has been done. I never used it, moreover I didnot detached it from the card. Still I am getting many calls for its bill payment which they are showing pending. How can they generate the bill if the service is not started? When I tell them...

I have a Docomo number[protected]. I have been billed incorrectly and have been charged more money with out an explanation . I have contacted Docomo several times and also escalated the same to all levels but no response yet. This is an on going issue since August 2016. Their collections has been harassing me . Looks like no body is bothered .My contact number is [protected]....

Hello,

I have requested nearly 20 days back for the Postpaid to Prepaid Migration unfortunately it's not yet completed. Customer Support Team is saying due to technical issue we are unable to migrate and to resolve this required some more time.

I have send many emails but no resolution provided.

Could you please help me to resolve this.

Thanks,
Manohar
[protected]...

Dear Sir/Madam,

i have applied for deactivation of my tata photon plus no [protected] with immediate effect on Dec 03, 2016. I am not agreed to continue service during closure request. i have stopped working on tata photon plus from dec 03, 2016. But, i got information from photon customer care that my account will be deactivated from Dec 09, 2016 as per email communication.

Now, they have extended for one more...

I have requested to migrate my postpaid sim into prepaid. Visited 3 stores of docomo but not even a single store was having that form to migrate my sim. Its been a month now and they are not migrating my sim. And again and again I am getting same emails from them to visit the store again. Still the forms are not available on their outlets. I don't want their postpaid service still I am getting bills....

Hi sir/mam,
I have raised a port request on 7th november 2016 for my mobile number [protected] and on the same day, i have received one message from tata docomo saying my calls are made 25paise/minute for two months.
But still, my call deductions are not as per 25p/min. And when i have a call with customer service representative she is saying no message of call rate is sent from tata docomo.
I am sending you a screenshot...

Dear s/m, i suffering from last two month because my outgoing call is banned because i did not pay bill for sep & oct2016 due to following reason:-
1) as per communication with tata docomo emp. They agreed that bill is higher & there were to send revise bill of rs.~388 for sep &oct2016. But revise bill is not received that's why i did not pay bill.
2) my outgoing is banned even than again i have received next bill which i did...

Hi,

Dear team this is the second time i am giving complaint against tata docomo that this peoples are charging extra bill with the customers.

Last month i have given complaints with your team and i got solution from tata team. But for the month of november the same problem i am facing again.

2 months back itself i tried to port my number i got a call from tata side and offered me a 99rs plan and...

RESPECTED SIR/ MADAM,
My mobile No [protected] I used tata docomo sim. I have above 1000 mb 24 nov my gsm expired nov 25 so I sent *123# tata docomo gsm offer they send RC 15 -120mb 2g val- 7days receivedmessage time 24nov 3-16pm. I am rc 15 nov 24 time 5-42 pm they added my balance 1000mb.Actually expired offer time 30 nov. But they washout my 1098mb 26 nov. I call 198 no response. I was continiu call 198 they attend nov28, 7-23...

Sir, my name is pooja kadam and my mobile no is [protected] and [protected] my account no, please send me my last three months of call detail work is very important to me send this email id [protected]@gmail.com so please sir send me my call detail please sir my address is 158 ganesh nagar c committee jivraj ramjii boricha marg so please sir send my last 3 month call detail...

I am facing network problems with my WIFI since friday. The network
works ok for about 5-10 min and then again creatse problem. I had to shut
down and restart the device number of time and still the problem remained
same. Tried calling customer care number but could not connect to it.
Pl resolve asap before today evening.

I really want to close this connection as i am highly dis- satisfied...

Hi Tata Docomo team,

Our wifi is not working since 5 days
Account no:[protected]
We are really unhappy with your services. We are not even able to connect to the customer representative for once also. The toll free no provided asks 2 electronic que like Tata Docomo no and circuit I'd which we don't have.
Please try to sort out this problem ASAP, otherwise we have to look for other connection.
br...

I had activated barring code for my incoming calls but i forgot the password, now I am unble to activate my incoming to [protected]
I had called to customer care also but they dont have any update or information regarding the same and they asked me to go to the near by store.
As per my knowledge barring code & service is provided by service provider only then how they can say that we not having any such service or update for...

Hi,

Dear team this is the second time i am giving complaint against tata docomo that this peoples are charging extra bill with the customers.

Last month i have given complaints with your team and i got solution from tata team. But for the month of november the same problem i am facing again.

2 months back itself i tried to port my number i got a call from tata side and offered me a 99rs plan and...

Dear sir/medam this is nookaraju chittimoori from vizag… my no is [protected] TATA DOCOMO number today morning when I was checking my docomo latest offers by checking *123# I got a message by recharging rs 52 then got 500 Mb data for 30 days.. I recharge with rs 52 I got 100 MB data only… I think u gave 500 MB data but I got 100 MB only.. I called the customer care no for talking about this issue they cant talk and they can talk with me...

Agency name sln tele services kudlu gate bangalore 560068 this is located i above mentioned address from this office tele caller's and managers laxmi kanth [protected] /[protected] simply call to customers and inform we are given unlimited data voice call in 353 /- only and collected amount and documents activated said but they said offer not activated next we getting larger bill this regard i call to tele callers they simply rejected my call...

I have received marketing call from Tata Docomo (From [protected] on 18/Nov/2016 at 12:44) but i have informed them I am on DND and they should not call me ever as I have no interest. They are asking why they should not call and what is wrong. I told them to learn rules and regulation and do not cause reputation damage to such big company (TATA Docomo). From there on they abused me from different number ([protected] on 23/Nov/2016 on 13:10)....