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Tata DoCoMo Complaints & Reviews

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Last updated Jan 19, 2024
Complaints 9255
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Tata DoCoMo reviews & complaints page 107

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M
maheboob shaik
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Network Problem

Address:500091
Website:www.tatadocomo.com

Hi sir, since from 3 to 4 months im facing the network problem here in the Lords Institute of Engg. & Technology.It is showing signals of the network but we are not able to recieve calls.And it always shows as "Emergency calls only".
What type of third class service they are providing.Kindly plz solve this issue and take some action on tata docomo.

Thanks....
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V
vithika yadav
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No coverage

Address:Nagpur, Maharashtra, 440016
Website:Www.Consumercomplaints.in

We do not have network coverage in our area :Yashoda Nagar, nagpur, pin:440016.

It's a pre paid connection.its my mom's number so we do not want to change the number but the connectivity is absolutely zero.

We were using this number in cdma form but the inability of the cdma handsets we changed the sim to gsm, since that time the network coverage is gone to dogs...
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A
aadi.singh4
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incorrect bill

Address:411036
Website:www.tatadocomo.com

Hi,
I was using tata docomo postpaid number [protected] and my plan was 499 freedom in which i had a facility of data and voice minute carry forward.
I was with tata docomo more then 2 year and in these 2 year i had paid my all bills on time recently i had port out my number from tata to idea.
In the time of portability i had paid my last bill with tata.
I was informed that the company will charge me prorated basis...
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P
psychic
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to make outgoing calls

Address:Allahabad, Uttar Pradesh, 211004
Website:www.tatadocomo.com

I am unable to make outgoing calls from my tata docomo number. Calling any number just results in a machine reply "This route is busy." everytime, (even while calling customer care). I tried to register a complaint online on their website but thats also not working, I wrote the whole complaint and on submitting it repeatedly says "Sorry, your complaint could not be raised. Please try again". I have tried submitting my complaint a number of...
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P
praveem
from Hyderabad, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

New sim card purchased from t24 was not activated after submitting address proof.

Address:500040

Dear sir/mam,

As i m writing this mail to u, to solve my problem. On[protected] i have purchased a prepaid t24 mobile sim having no. [protected] from big bazaar tarnaka, i have submitted all my id proof and photos right during the purchase of the sim.

During purchase of sim it was told to me that your sim is going to be activated within 24 hrs but till the time i am writing you this mail my sim is not activated...
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S
sandeepnm
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Network problem

Address:Pune, Maharashtra, 411024

Dear Sir/Madam,
From 1st OCT. 2016, there is problem in network. Mobile get connected to others but no sound be heard from both sides. This happens within 2-3 km radius around Kolhewadi, Sinhgad road. Last time also it happened and get resolved after complaint. But why this is happening again and again? Please find the better solution for it.
Thanking you....
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S
samuelgolla
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Stop sms's from ta-mdeals (ph:8015109030)

Address:Chennai, Tamil Nadu, 600067
Website:that is not the website but some advertisement

I am getting sms's from ta-mdeals everyday 2 time. It is not related to me. I informed to the customer care executives and in the tatadocomo stores. They gave some kind of information which i could not understand. I like your services but not responding the customer complaints. My phone number -[protected]. I request you to deactivate this sms's from ta-mdeals. I don't want this sms's. I am using tata docomo network for the 7 years. I like...
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T
Tab20
from Visakhapatnam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

High data charges

Address:Hyderabad, Andhra Pradesh, 503032

I was having tata docomo postpaid mobile number [protected] with 1GB 2G data free at hyderabad. Due to very low speed of data, I was not able to open even googIe homepage. So I could only consume 200 to 500 Mb every month. That is why I called TataDocomo to port out my number to Airtel in may 2016, on that particular month, they are saying I consumed more than 1GB, and they send the bill of Rs. 3200/, I was shocked. While going through the...
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A
amiramu10
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Photon max 3G

Address:Aligarh, Uttar Pradesh, 202002

I have purchased Photon max 3G Wi-fi Data card on 27 May 2016. They told me that your plan is 3G QARP 7GB [protected]@2250 Plan which means i will get 7GB 3G Data every month and the plan costs Rs. 750+service tax for three months. for the next three month i have already paid while purchasing the device. Once I purchased the device they told me that my billing date will be from 19 May 2016. Now they have generated a bill for the period 20/08/16 to...
+1 photos
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N
nikhilshin
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Will sim card get activated?Will I have to pay bill?

Address:400601

I got a call from tata DoCoMo that they are offering me a free tata DoCoMo sim card.where I will get data, calling, sms all free for lifetime till u will use sim card..so I said yes...after taking sim card they said me that u have to pay only monthly rentel, every month, ...which was not told to me.Now I have taken sim card..But I have not inserted in my mobile..I don't want it now, Would it will get activated?and Will I have to pay bill??I...
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A
axl3blaz3
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broadband speed

Address:Mumbai City, Maharashtra, 400101

9/29/2016
account no:[protected]
i have tata docomo broadband 8Mbps plan and paid 1300 every month
at first the speed was good around 700-800Kbps but recently they reduced my speed to less than 400Kbps they are cheating with me.
and this is very upsetting for me so i've changed my plan to 800rs now
if they do the same with me once more, ill discontinue the service...

guys this happens with many...
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A
Adv Abhijeet More
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Forcing to take postpaid connection

Address:401105
Website:www.tatadocomo.com

Respected Sir

I am the user of your esteemed mobile network company, i am having two mobile numbers in my account
[protected]
[protected]
Recently in month of August i had applied to convert one of my mobile number [protected] from postpaid to prepaid at my nearest centre at Mira road, all the details including original documents were been produced as per request of one of your executive at the gallerybr...
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J
Jai Banerjee
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Abnormal data usage shown on 25th september, 2016 while on that day, i was compelled to use very little due to very slow speed

Address:New Delhi, Delhi
Website:www.tataphoton.com/en-in

My account no. Is[protected]. I am under [protected]@rs.750cap plan and i have been using tata photon from 09-sep-2009. On 25th september'2016, i had tried to connect internet from morning. Several times it got connected, but the speed was extremely slow, making it difficult to work.

On that very day, i had complained to the customer care number [protected], several times for such slow speed. Every time i got different...
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H
Hari Krishna.k.s
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sim card id proof

Address:Vellore, Tamil Nadu, 632002

I brought My docomo sim card 5 years back in a mobile shop with my ID proof.. I thought it is in my ID proof but recently I installed my tata docomo app and I register my number but it registered in some other name. . Then I call customer care and ask him for detail they said that my sim card is in another person's ID proof we can't do anything with that.. What can I do if my sim card is lost or expired.. Tell me how to change wrong ID proof...
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N
ngehani
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty walky instrument no. 9029258825

Address:400067

I purchased a tata docomo walky connection with the instrument from tata docomo's marol naka store sometime in mid-july 2016. i was constantly complaining to the tata docomo store at marol naka that i am unable to make or take a call. ultimately because of no proper response i switched off the phone. on monday the 26th of sept.2016 on behest of tata docomo marol shop i took the walky to the tata docomo kandivli (w) store. when they checked...
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G
Geetha Madhavi
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Account activation

Address:500036

I have been using tata photon service since feb 2012.

They have permanently de-activated the service on 21 sep 2016
Citing non-payment of bill. However the bill due date was 25 sep 2016.
This was a mistake from their side. I have immediately made the payment
And have been following up with them continuously over the customer support
Number (Complaint ref no[protected] to re-activate the service.br...
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I
imbichie
from Bangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Stop this "mcheck on tata is processing" message on my mobile screen

Address:560016

This is my mobile number : [protected]
Name : shibin bose

Very frequently i am getting this message on my mobile screen.
"mcheck on tata is processing"

Please stop this message soon as possible. Its so irritating and draining my battery fast.

I contacted the tata docomo chat service and as per their suggestion i mailed to the "[protected]@mchek.com" mail id to stop the mcheck, but still...
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B
Bhumik Kewlani
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Issue with sim owner name

Address:Anand, Gujarat, 388120

Respected sir/ma'am

I am the owner of DoCoMo sim [protected] since 6 years.

Now that my sim is damaged I went to the service center tatadocomo office in Anand, gujarat to get my sim replacement.

But they say my sim is registered with someone else.

I think the person from which I got the sim mistakenly registered other persons details in the sim that I have.

For proof...
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Y
Yogesh Kumar Raja
from Lucknow, Uttar Pradesh
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Telecom company complaint for officer (tsm) pathankot

Address:Pathankot, Punjab, 145023

नमस्कार सर जी
मेरा सुजानपुर पठानकोट 145023 मे मोबाईल का काम है मेरा सिरफ रिचार्ज का और सिम बेचता हूं
टाटा डोकोमो Tata Docomo कंपनी का TSM Raja Hassan जो की हर महीने गलत सिम खोलने के लिय कहता...
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H
Harish Paul
from Dirba, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recreation of prepaid mobile number 7415294989

Address:462022
Website:customer care centre docomo

Dear Sir,
I was using tata docomo pre paid number [protected] since last four years. i was transferred from bhopal to other city and recharge was carried out since 5 to 6 month. I want to reactivate the same number but their customer care centre is not ready to do the same. kindly arrange to recreate my mobile number so that mobile can be recharged....
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