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Toshiba India Complaints & Reviews

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Last updated Dec 12, 2023
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Toshiba India reviews & complaints page 32

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K
Kinshuk Mishra
from Gurgaon, Haryana
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Serious fault during warranty

I have a Toshiba Satellite A100 which suddenly stopped working one fine evening without any rhyme or reason. Got it checked and they found a faulty motherboard. The machine was with the service center at Lucknow for approx 2 weeks after which I got the notebook only to notice the following faults which did not exist prior to the motherboard going kaput:
1. Damage on all sides to the plastics:
a. Front - just above volume control...
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T
tanweer ahmad
from Delhi, Delhi
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Faulty product and bad service

I had purchased a toshiba laptop model L300 P-5011 from pune(laptronics, kalyani nagar).probllem started just after 4 days.problem is related to power on.it was very difficult to power on the system, specially after a long duration.i launched the complain in customer care but they only making me sure that thing will be o.k very soon but uptill now they are unable to solve my problem.my laptop is still in service center without any improvement.so...
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Varun Gadhok
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Inferior product with poor installation

Pl see my mail to Toshiba's service head. despite repeated reminders I have not got any reply. Pl help...
Dear Mr. Rehman,
I would like to bring your notice the stress & mental trauma I am going through ever since I bought Toshiba A/c from Shiva Air conditioning.
I bought Toshiba AC from Shiva Air conditioning in March 2009 after Mr. Jasbir from Shiva managed to convince me that he can provide excellent support...
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S
Sanjay Chhabria
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Substandard product

Hi We are from Mumbai, We had purchased a Toshiba Refrigerator Model FF M72 UTA Ref : 72UD TS, from Kohinoor Televideo at Andheri. We have had problems from the start, about 14 visits from the service persons, the problem was still not resolved, Not cooling adequately, Condensation inside the fridge. Food getting spoiled. Finally just before the warranty was to get over, we insisted we get a replacement as the Unit was defective. This was...
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We have given Toshiba Qosmio laptop for repairs on May 8th 2009 which is under warranty to HCL Infosystems Ltd. A-78, SECTOR 2 NOIDA-201301, Ph [protected], [protected].
Job card no: 23704
Customer name: Deepak vasdev
Model no: Qosmio F 50 PQF55L-02202N
Serial no: 8844614K

till date we have not receieved our laptop back its been almost three months since we have given the laptop for repairs and after...
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M
Marian Knoller
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Laptop barely works

I bought my toshiba last summer. t works terribly - very slow to open anything - in OE it says Not-responding while the little goes round and round. and round and round - IE doesn't have a place to write not-responding but that circle goes round and round with nothing happening. I called Toshiba and they said Vista is the problem so I called microsoft and they told me to re-install which I did which made no difference. Everyone knows...
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C
Celestina
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service provided by HCL Pune

My Toshiba Laptop is not working for more than a month, my company has a contract with HCL for servicing of Toshiba Laptops. The service is so poor that I have been asked to wait days on end for an engineer to come fix my laptop and have been lied to by Dimple (Customer Care) and Anirudh (Technician) from the Pune branch about coming and fixing up my laptop. They have gone to the extent of telling me that the technician is there at my office...
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sapan jaiswal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cover of warranty

dear sir
we have purchased a refrigerator model no GRM 53 UDA IND 0n 28 nov 2008 through m/s Kapil Electronics D- 79 LGF malviya nagar delhi invoice no 1317 . i m in army and now i got shifted to Bathinda (punjab ) . my fridge gone faulty since last 10 days and on approaching to toshiba service center it was told to me that i have to pay Rs 2000 (two thousand) as transpotation charges for an mech to visit my house in bathinda even...
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S
sdeshpande42
from Surat, Gujarat
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UNABLE TO DO PARTITION of the disc

service at the centre " Laptop bazar, cyber peripherals pvt. ltd, shop no. 1, 2, 3, 4. ashirwad complex, opposit sant eknath rang mandir, osmanpura, aurangabad- 431005 is very much unsatisfactory. from day one of the purchase of TOSHIBA Notebook 300 - D5310 with sr no. 58078963Q on 14 february, 2009. invoice no. LB/A/1897, Order no. 0802.
complaint- repeated problems in the functioning of the laptop, with no clear reply on whether...
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V
Vrati Ranjan
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding toshiba laptop satellite A135-s4677

I have purchased Toshiba laptop (model satellite A135-S4677) on July 2007(serial no.77279588K). I have been through one year of frustration with my meachine. My laptop suddenly stop working in the month of April. I submitted my laptop in Mumbai Toshiba centre, I have been told that the rebooting system of my laptop is spoiled. And it will take two months for the new part to come. The part did not come after two month. They said it will take...
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K
kota.rajagopal
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Supply of defective and incorrigible set during replacement - Intentional, deliberate cheating of consumer

I humble submit the following few lines for your kind perusal.

I Kota Raja Gopal, R/o H.No. 9-119, C/o Ballaiah, Laxmi Nagar, Boduppal grampanchayat, Ghatkesar Mandal, R.R. District - 500 039.
Purchased the above television vide invoice # 2074 dated 24-9-03 from M/s Tamakrishna Radio's & TVs, Bhongir - 508 116.

After facing the constant problems with the television set and even after repeated...
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sakshigambhir
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Awful response from the company for more than a year

Dear Sir/Madam,

I would like to bring to your notice that I bought a Toshiba laptop on 25th January 2008, from Pentacle Systems (Dealer) in Lucknow. It is just been a year and I have already run to 3 different service centres for the problem that I was facing. The warranty has already expired on 23rd January 2009 but my machine hasn’t been repaired till now.

The issue in the purchased machine was with...
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V
Vishwadeep Mishra
from Delhi, Delhi
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Product Warranty not updated in record

Hi,

I have purchased a Tohiba Laptop on 24th May 2006 with three year warranty from Bhopal.

Later I faced problem with my mother board when I logged a call they told its a 1 year warranty product.
I followed up the case with local dealer and with Toshiba + HCL (service provider) for 1 month and got the mother board replaced. Also dealers assured that in future you will not face this. Now again the same...
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Palani.R
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No Proper Service in HCL - Coimbatore

I have purchased Toshiba A80 model laptop serial number 16212243K which has Combo drive I have ordered for upgrade of DVD writer on 27/12/2008 and even made a full amount of Rs 5700 towards it on 27/01/2009 but till today 19/03/2009 there is no proper replay and i did not get the DVD drive till date i have attached the invoice bill also with this mail..

This incident has happened in HCL Service Center - Race Course Road -...
+2 photos
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Ranjan Dey
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

LAPTOP (UNDER WARRANTY) IS IN TOSHIBA SERVICE CENTER FOR LAST THREE MONTHS

Last year I purchased a Toshiba Laptop under International Warranty from Jeddah, Saudi Arabia. Last December’08 it was having a problem o[censored]SB port not detecting; that time I was in Mumbai. I checked Toshiba website and located HCL Info as Toshiba authorized service center in Bombay. Accordingly I gave them the laptop for repair on 16th December’08. Till then I had several follow-up with them but did not get back my laptop yet....
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VARUN GOYAL
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty product and poor service

I am varun goyal From delhi, India using toshiba laptop A300-D5310.
I had bought notebook on 01-june-2008 and i am facing a very big problem continously. I went to toshiba service center in noida (Toshiba Service Center), the id no. for the compaint is "54447" on 01-08-08.I visited service center again on[protected] with same problem .They had solved my problem but the problem occur again after every two months . The problem...
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SWARN Singh
from Gurgaon, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst Service

Dear Sir,

Ref. Jobsheet no. [protected] dated 16-02-09 for HCL Service Centre.
060309/27 HCL Noida Customer Care.

Despite my regular follow up to the service centre & Mr. Dinesh, I still didn't got any proper response.

I had submitted my Toshiba Laptop to the HCL Service centre on 16-02-09, which was bought from M/s Webnet Consultants & the laptop was with 3year warranty, but...
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shara
from Aligarh, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

return back charger without replacement

i purchased a toshiba laptop on[protected]. The charger of laptop was not working as on[protected]. I went to bareilly digital informatics on[protected], service centre of tohiba. They says the charger will go to noida, when company replaced the charger then we will give you the replacement. I contact many times to digital informatics bareilly but no satisfatory answer given by service centre. After one month again i went to bareilly service...
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riyaaz
from Kuzhithurai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

battery poor backup and worst service by hcl-toshiba

I am running a computer shoppe around four cities in tamil nadu. my friend bought a toshiba laptop from uk. now he is in india. its under warrant and battery(backup) is very poor not more than 1 hours as they said atleast 3 hrs it will hold. i went to service station in chennai where HCL is doing their customer service i can say one of the world worst laptop service provider is HCL. They even not caring about their won hcl laptops and also...
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timebarrier
from Kharagpur, West Bengal
May 17, 2021
This thread was updated on May 17, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PATHETIC AFTER SALES SERVICE

I am highly DISSATISFIED with Toshiba's AFTER SALES SERVICE.
I was quite happy when I bought my toshiba laptop and even recommended toshiba to my friends. But, after the extremely poor customer service, I have lost all my interest in the company and am sure not to buy any more of its products if I have an option.
1. Previously, there used to be an option - Talk-2-Toshiba, where I used to put in my phone number and a Toshiba...
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