Claimed

YOU Broadband India Complaints & Reviews

1
Last updated Oct 9, 2023
Complaints 1358
Resolved
218
Unresolved
1140
Quick Links
Statistics
Share
Contacts

File a complaint to YOU Broadband India

Having problems with YOU Broadband India?

File a complaint and get it resolved by YOU Broadband India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

YOU Broadband India reviews & complaints page 57

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Rajni Royals
from Visakhapatnam, Andhra Pradesh
Report
Copy

technicians are not responding properly

Address:Hyderabad, Andhra Pradesh

we take a connection from YOU befoere last 20 days ago..they take 3 days for giving connection.
after 5 days there is a problem with switch.we called YOU custemer care for nearly 50 times bt they r not responding.they took 10days for repairing.after 2days there may be a problem with cable wire dat is connected to my system port.n again they took 5 days for replacing dat cable..this is really [censored]n service.we fed up with custemer cares.they...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dhwanit17
from Ahmedabad , Gujarat
Report
Copy

internet not working

Address:Ahmedabad, Gujarat

I am using " you telecom ' broadband service. but last 4 days it is not working. i complains but they told me it will be solved in next 24 hrs. but still it is not solved. i called them yesterday and today also but now they are not giving me spacific time for solution. now what can i do?? my account number is for you broadband is : 605230...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
abhineetanand
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regd. Reference Compensation not received for account no-681306

Address:Mumbai City, Maharashtra

Dear Sir, I have given the Reference of my friend Mr. Kailash C Ghule for new connection on 15th-Aug-2014 and the connection has been already established after my request but the Compensation for the Reference not received for my account no-681306 till today.Even i have called up 15 times to the customer care since 15th Aug 2014 but every time they are disconnection my call. So at last i am expecting your cooperation in this matter...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
yamik_parikh720
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund Request

Address:Vadodara, Gujarat

I applied for new connection of You Broadband in Vadodara - Baroda on 26th June, 2014. As soon as I applied, there was a call from a person who asked me to make payment from Cheque or Cash, Online. He(Vishal Patel) also assured that the connection would be provided in a day or two and as per rules, it won't take more than 7 days. I applied Through Cheque and also made the payment (CRF No: 609826). It is 1 month after that and there is no...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rrsamsung
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

You tel 12mbps connection, but still speed not received - complaint no.2014090321747

Address:Surat, Gujarat

Dear sir,


We are complaing about You tel (braodband connection) 12mbps. Which we was purchase on 15-01-14, But our office renovation we will not install it.


Payment date 15-01-14 via credit card. Connection was start on 8th feb but still speed not received.


YOU TEL Ac no : 985618
User id : r_747
Name - Rohit Jain
Mobile - [protected] / [protected]br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
s.b. kumar
from Pune, Maharashtra
Report
Copy

internet connection

Address:Hyderabad, Andhra Pradesh

i am the one of customer / user of you broadband, this you broadband connection was not good, becoz when we paying monthly, it didnt get any problem, but if you pay yearly? you will get connection problem 15days per monthly. there will not provide connection, always it show the "error:651-modem connection interrupt".there are disconnecting from their modem and said some problem we rectify in 3 days but we didnt get in 15 days, some months...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Aditya Seshnath
from Thrissur, Kerala
Report
Copy

Most Unreliable Broadband Service - Most Unprofessional Service

Address:Bangalore, Karnataka

I have been using your service for the last 9 months. I have to admit and tell you "YouBroadBand" is the worst internet service i have ever subscribed to. I am extremely disappointed with their service. Once in at least 3 days i have to file a complaint for internet not working for some damn reason or the other. There is absolutelt no reliability in service. Even when the internet is not working my counter for the number of days keeps...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
amodamod
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor services and cheating customers

Address:Pune, Maharashtra

TO WHOM SO EVER IT IS CONCERNED

I have subscribed to YOU BROADBAND services since 2 weeks (paid rent of 3 months in advance),
and since the beginning day i m having an issue regarding the speed.
I have already contacted their customer helpline and launched several complaint but all in vain.
Have made false promises that their executive will be visiting in 24 hrs and all..(they have'nt visited even...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sukuaggar
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no service customer care unresponsive

Address:Gurgaon, Haryana

I took a prepaid connection on 8/8/14. They delayed the installation several times and finally installed the modem on 26/8/14. Even after installation the connection did not get activated I registered a complaint everyday. They promised a solution within 24 hours but no one got in touch with me regarding the complaint. Finally after another week my connection started working but the speed is very bad. The modem goes offline after every 15...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mukesh V M
from Visakhapatnam, Andhra Pradesh
Report
Copy

Speed issue & data transfer problem

Address:Surat, Gujarat

Dear Sir, SUBJECT. Account no : 1090065, User id : mjj144, Plan speed 12 MBPS. but I received very low. I take a internet connection of You Boardband on dated 22/07/2014, chq. no. 942026 Ing vysya bank, pay Rs. 8399/--. This company's sales-executive said to me that your plan is Galaxy 300 GB & speed is 12 MBPS download & 10 MBPS upload. But I received 1 MBPS download & 100 kbps UPLOAD speed. So, I complained many...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
B Rammohan Reddy
from Chennai, Tamil Nadu
Report
Copy

My id: 1020848 not getting net after my payment

Address:Hyderabad, Andhra Pradesh

id: 1020848(Medrexcare pharma pvt ltd)

we are cheated by you boardband people hyderabad we
paid 3 month in adv amount and after that net only worked
3 days after its disconnect at 16 aug number of time we call to customer
care complaint no:[protected] no more action taken upto date daily we are
calling no res ponce from you boardband pls solve our problem or
pls refund our amount...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vinaydalvi23
from Puducherry, Puducherry
Report
Copy

Advance money taken but services stopped permanently

Address:Mumbai City, Maharashtra

This company has collected money in advance for 12 months subscription on 16/ 07/ 2014 through Mr Niraj Yadav mobile no [protected]. However after one month they have stopped their service. The internet is not working since 24th Aug 2014 till 28th Aug 2014. Inspite of repeated complaints on customer care since last 4 days, they keep saying we will send someone to check but dont send anybody. They know that the customer is now stuck with us...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sarangan12345
from chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst service from you broadband india pvt ltd

Address:Chennai, Tamil Nadu

I am more than a using you broadband service three months and with this time span I have launched complaints for more than 10 times that service is Down. Specialy on all mondays my work is to talk to their customer care and waste half an hour asking them to rectify the issue. They are so care less about their customers and will come to fix the issue on tuesday or Wednesday. Worst service I have ever seen. Please dont go for you broadband. Worst...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Hamming krish
from Mumbai, Maharashtra
Apr 6, 2022
This thread was updated on Apr 6, 2022
Report
Copy

Cheater are there in Youbroadband.in

Address:Surat, Gujarat

Dear Please find the list of all below complain. These 4 People are making full to surat area Mr. Kunal Youbroadband Mr. Hardik Rana Surat - Youbroadband - The way this person talk with bad word and scream while reply stupid Mr. Chetanbhai Chauhan you broadband team leader--- I do not know who had made him team leader He do not know who are member below him. They really cheat to customer with money, Many member from youbroadband turn...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
dhrumilshah91
from Ahmedabad, Gujarat
Report
Copy

Connection installation not done since a month

Address:Ahmedabad, Gujarat

We have paid for new Broadband connection on 28th July and were told that connection will be done in 5 working days. Today it is 22nd August and still installation process is not done. Refund amount also they are saying to give in 20 days. Worst response from all the guys. Total lies all the time. It's been a month and not a single call from their side at all....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
ahzi
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service disrupted and not provided for Internet broadband connection

Address:Chennai, Tamil Nadu

Their internet service has been getting dis-connected frequently. For 2 ~3 day at a stretch. Finally it got disconnected for 2 weeks and I called their call center everyday. The customer service representative only telling me that they have escalated the call and someone will fix it next day. This went on for 2 weeks. During that 2 weeks about10 days into the complaint, a You broadband staff calls me saying that my broadband monthly...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jnkrmn
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not responding for termination of connection and poor quality of service

Address:Chennai, Tamil Nadu

I had got you broadband connection june2014 month, at the start itself there installation and support team were responding very poorly they took one week for installation, the speed is also very less in kbps(I took 16mbps plan), and most of the day say around 20 days a month it had several network problem, then applied cancellation because o[censored]nbearable tons of issues, till toady there is no proper respond from them for refund of the amount,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rawatankit18
from Vadodara, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service not as per plans provided

Address:Pune, Maharashtra

hi, i have subscribed to YOU broadband on 6-AUG-2014, by paying 2653/- for 3 months including installation charges as per their 1Mbps unlimited plan. But from the very first day itself the speed has been very disappointing. Even the google page takes about 3-5 mins to open up. After frequent complaints with the service provider, there is no change in the service now after 13 days of worst service, when we have asked the service provider...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RKamisetty
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

New Connection (No response from youbarodband after payment recevied)

Address:Vadodara, Gujarat

I have register a new Internet connection on 31th July and I got a call from lady "Vaishali Doshi" requesting me to make a payment and my connection will be setup in 7 working days. Plan Subscribed: YOU JAGUAR 3 Months Modem Type: ONT-DEPOSIT-900 Registration No:[protected] City: VADODARA Total Payment (Rs.): 3249.00 (through online payment) After 7 working days, I contacted customer service to know the status of my connection,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mk101
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud practices by you broadband

Address:Gurgaon, Haryana

My user ID is mk101 and registered email ID is max.kapoor.[protected]@gmail.com. I paid the amount on Jun 6, 2014. The plan includes refundable charges of modem and charges of internet usage of Rs 1000 for 50GB for 3 months. There was no reply from the company till 2 weeks. After calling several places and several customer care executives, I got it installed around 21st June. The next day modem stopped working and I had to call the customer care...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy