YOU Broadband India Complaints & Reviews

Hi team, I am facing issues from around alst one month and registered total 5 complaints: My user id is rupen_s. I have mailed applet authority also regarding the same and they have told me to resolve the issue by 7th aug 2014. then when I mailed Manisha Rajguru after 8th, still i didnt get any reponse from manisha. If the applete authority, senior members are not taking their responsibility then how can one expect from their...

Hi, I booked for you broadband high speed internet service in late March by paying 2600 Rs cash to Zafar (mobile [protected]). However when the installer came to my place, he refused to install the cables through the ducts and just wanted to hang the wires outside. So I cancelled the service and immediately called Zafar, who promised to refund my money immediately. Since then, I have been calling Zafar almost 2 times a week to get my refund....

I have purchased online you broadband plan for 3 months @3363 Rs on 14th-Jul-2014. They promised connection within a week. After almost a month no communication has been done. I went to local vadodara you broadband office they said it will take a month to install. I asked them to cancel the account and they replied they have sent a mail for cancellation. On online customer care I was told that no complain have been registered even after...

Our internet is down for last 5 days. When called they are giving only excuses. When called to their guy @ 5:30 pm, said that their man will be coming in 30 mins but didn't came. Worst ever service provider. This is not the only incidence, I can quote hundred more. NO thanks, Nitin Chavan...

Dear Sir, SUBJECT. Account no : 1090065, User id : mjj144, Plan speed 12 MBPS. but I received very low. I take a internet connection of You Boardband on dated 22/07/2014, chq. no. 942026 Ing vysya bank, pay Rs. 8399/--. This company's sales-executive said to me that your plan is Galaxy 300 GB & speed is 12 MBPS download & 10 MBPS upload. But I received 1 MBPS download & 100 kbps UPLOAD speed. So, I complained many time...

Dear Sir, SUBJECT. Account no : 987425, User id : vikram_616, Plan speed 2 MBPS. but I received very low. I take a internet connection of You Boardband on dated 26/11/2013, chq. no. 080071 Ing vysya bank, pay Rs. 5290/--. This company's sales-executive said to me that your plan is Eco II 100 GB & speed is 2 MBPS download & 1 MBPS upload. But I received 0.89 MBPS download & 10.25MBPS UPLOAD speed. So, I complained many...

Had a terrible experience with you broadband and will never recommend the service to anybody. I renewed my monthly subscription on the 29th of June and the connection stopped working on the 10th of July. Registered a complaint with the call center to which they reply "the problem will be resolved in 24 working hours". 24 working hours means three days in practice. So waited for the three days following which they reply that my complaint is...

My Internet cable has been cutoff due to rain.Compliant no:[protected]. I Had been raised compliant 20 days back before from now. I am calling daily(at least 2 times a day) to Customer care. They are saying back end team is working on that. Until Now the back end or nobody have been called me.
Customer care team says that they have been updated the request and our work is been done. They will not take care o[censored]s, they will just...

I have taken an internet connection of YOU broadband two months back. The internet connection is not working for more than 10 days now. I have contacted their customercare on multiple occasions and I have sent the emails also. But there is no action taken so far. Whenever I call them or send an email, all they say is "we have registered your complaint and our executive will contact you in next 24 hours". But have not got any single call. Moreover,...

A/C no: 762005 I had been contacting YOU broadband each day since 20th Jul, 2014. Once they closed the complaint saying that the net is working. However, it didn't work for more than two hours. Later on, I complained on 21st, the next day. Since then, I have been spending an hour each day with customer care. They have not resolved my issue. The customer care executive could not transfer to supervisor saying that he is busy with some other...

Dear Sir,
we gave compliant for re-establishment of Internet connection. But, did not get rectified. Advise me about the procedure to file the compliant. My account number for YOU broadband Internet connection is A/c No.832792 with Login name: tulasi_b
we have already paid 3 months Internet connection bill in advance to the above said company. advise me further.

Regards,
sreenivasulu
[protected]...

I have been facing bad service from you broadband for the last 2 months. My internet is not working for days. I have called almost 100 times. I have mailed it in reply by Mr. Rakesh Reddy they promised to resolve it permenantly yet it is still the same and no response from them. When asked for refund they informed me that it is not possible, you have lost 18 days of service which we can credit back. I have all the phone and mail records....

Hi, This is about you broadband account number: 1084486. The past three weeks could not have been more horrible for me. First of all, You Broadband promised same day installation and delayed installation by 15 days. There was no effort from them to contact me and inform about the reason for the delay. I had to fall behind the sales team and the customer care and call them a hundred times to get it done. And when the installation was...

Hi, I am you broadband net user for past 1 year. Recently last week Wednesday[protected] two guys just came to our house without informing cut the broadband cable wire and left.I complaint regarding this issue to customer care same day (complaint no[protected] and they said resolve the issue in 24 hours. Next day[protected] nobody came. Later[protected] nobody came and i called customer care informed them about the issue again stating...

This is Sachit Yadav (b/o amit yadav), customer account no:- 570336. IT is awful experience for a YOU broadband customer that being such a Long time cusotmer, we have been treated this way by your representatives. Below mentioned are our complaint number which have been FORGED to be closed by YOUR representatives. [protected] : Broken crimp/wire installed on the modem, which has resulted into frequent disconnections. [protected]...

I'm Deepak from hyderabad and i'm having one you broadband internet connection, I'm facing following problem due to this internet 1) They gave us connect after 20-25 days 2) They gave connection after 100 calls, we call almost 100 time but we faced each time new excuses 3) I got connection on may be 6-July or 7-July and i used internet only 8 hrs because each time facing bad connection, time out / connection failed etc errors 4)...

Internet is not working, complaint many time but no permanent resolution given. i recharge for 3 months and its been always that the internet service doesnt work when i want to use it. i have called customer care many times but they never resolve any problems. i have requested for my money back which i paid for 3months as there is no service from the service provider. I want refund! My user id is :Rajdeep_k50...

My name is Komal, living at Surat, Gujarat. I am having so worst experience and loss of money from one broad band company, that is YOU Broadband India Pvt. Ltd. it is located and contact detail is 2nd & 3rd Floor, Iqara Centre, Adajan - Hazira Road, Surat - 395009. Gujarat, Help Line[protected] Email: customercare.[protected]@youbroadband.co.in According to internet plan they were suppose to provide wireless router after one month...

my self vishl k upadhyay. i am a customer of you broadband pvt.limited company . my account no. 911037 vishal187 user id me 1.5 year se youbroadband ka customer hu . har bar waha se problems hi problems mili hai . me 2350 me 3 months 1 mbps unlimited ka plan karata hu . speed milti hai par har bar 3 mahine me 15-25 bar net disconnect ho jata hai 2 din k liye . insort agar aap 3 mahine ka plan karate ho to apko sirf 2 mahine overall...

I was promised that connection will be provided in a weeks time, I made a payment of Rs.2, 800 on 19th May 2014. From there I didn't get any proper response from the local sales guy nor you broadband customer care. Eventually I was frustrated and decided to take back the application and get the amount refunded. Raised the request on 28th May for refund, they said it will take 45days which is ridiculous. If they cant provide service,...